Customer Reviews for U Stor Self Storage
(U-Haul Neighborhood Dealer)

446 reviews

1885 Main St   Weaverville, CA 96093
(Hwy 299 & Ranson Rd)

(530) 623-6444

Office Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(530) 623-6444

1885 Main St
Weaverville, CA 96093
(Hwy 299 & Ranson Rd)

Services at this Location:

Office Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

ZANE H 
Rating:
5.0

Best location for everything all in one I have visited in my life.

Laila C 
Rating:
5.0

I have stored in many different places, this was by far the best for equipment, unit, lighting, safety of self and belongings, friendly staff, ease of use, and convenience of location. This is the only place I would rent from again. Steve and Mike are incredible!

Laila C  |  Overall Experience 
Rating:
5.0

Great customer service

GARY C 
Rating:
5.0

Equipment and service was great.

JACK P 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE P 
Rating:
5.0

Gentleman was very nice and helpful.

TODD M 
Rating:
5.0

Friendly, knowledgeable, fast service. Thanks.

LANA C 
Rating:
5.0

Customer did not leave a comment.

NICOLE S 
Rating:
5.0

Customer did not leave a comment.

PEGGY S 
Rating:
5.0

Customer did not leave a comment.

Krista G 
Rating:
5.0

Great unit I just no longer need at this time.

Lisa S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PRESTON Y 
Rating:
5.0

Steve and James were both extremely helpful, professional and courteous. Very good employees!

SAMUEL B 
Rating:
5.0

Great job

RICHARD S 
Rating:
5.0

Great staff on hand, very courteous and helpful. They got my reservation changed quickly to accomodate my sudden need.

EDGARDO L 
Rating:
5.0

They were very kind and helpful

Stephnie T 
Rating:
4.0

Customer did not leave a comment.

PHILLIP M 
Rating:
5.0

Great service!

RICARDO F 
Rating:
5.0

Customer did not leave a comment.

MIROSLAV S 
Rating:
1.0

Pissed off that I got charged a whole extra day after returning 2 hours after closing when I told the rental agent that's exactly what I would be doing. This is a small town rental agency and it sure doesn't feel like small town values to charge a customer a whole extra day for returning after hours on a Saturday evening. It seems like you are taking advantage of the fact that we live an extra 45 min outside of Redding. The person on the phone was rude about it too. Thanks a lot Weaverville uhaul. Enjoy the extra $60 you squeezed out of my pocket for nothing on your end. Congrats on running a business that takes advantage of people.

STEPHEN L 
Rating:
4.0

Upgrade computer system.

Lisa J 
Rating:
5.0

Customer did not leave a comment.

KAREN A 
Rating:
5.0

Both Mike (Weaverville) & Matt (Redding, Cypress Ave location) were extremely helpful

MICHAEL H 
Rating:
5.0

Ask for straps

ARILYN W 
Rating:
5.0

Customer did not leave a comment.

KRISTINA W 
Rating:
5.0

Nice place.Well secured. Would recommend 👌 .

GUYON A  |  Overall Experience 
Rating:
4.0

Overall satisfaction from this site. However when reserving online I requested for sun. Then 24 hr later get the conformation call and they changed the store from Weaverville to redding and had to tell them no I would rather get from Weaverville my local store so instead I wound up having to rent for a sat pickup b4 they close and I go to work there fore resulting in a 2 day rental and even tho I called left a message that it was gonna be 6 to 10 hrs late due to original plans of renting sun retuning mon didnt happen. I also called at 8pm leaving a voicemail just to state name time and that i was dropping trailer off now. So 7 hrs late returning costed me a full day had i known i woulda kept it another full day and not have rushed myself. But all said and done they proceeded mon morn, charging to my account to close out the contract b4 even giving me a call

ERIC R 
Rating:
5.0

Customer did not leave a comment.

Milt A 
Rating:
5.0

Customer did not leave a comment.

Leandro C 
Rating:
5.0

The Weaverville U-Haul is awesome! Always friendly, always Accommodating.

Hannah E 
Rating:
5.0

Friendly and professional service. Made experience nice and easy.

nikki m 
Rating:
1.0

Customer did not leave a comment.

James T 
Rating:
5.0

We've rented our unit for a very long time and have never had a reason for complaint or worry. You've gone above and beyond for us a couple of times, and we really appreciate you. Thank you.

BENJAMIN C  |  Overall Experience 
Rating:
5.0

Charged $27 for gas even though I filled the tank.

Paul R 
Rating:
4.0

Customer did not leave a comment.

Donald J 
Rating:
5.0

Customer did not leave a comment.

james p 
Rating:
5.0

Easy to pick up and drop off. Thank you.

Ricardo P 
Rating:
5.0

No improvement is necessary, Steve and his crew are the best in the business. Of the dozen, or so, U-Haul locations I have conducted business with his has always been the pinnacle.

Thomas B 
Rating:
5.0

Customer did not leave a comment.

Sean H 
Rating:
5.0

Customer did not leave a comment.

Sean H 
Rating:
4.0

All was good very nice service and trailer worked out perfectly..

Bill H 
Rating:
5.0

Every worker there is kind, knowledgeable and works hard to make you happy!

Tashina L 
Rating:
5.0

We wanted to rent a truck in Paradise, CA, but had to pick it up in Chico. We were apparently not given enough mileage allowance to make the trip to Paradise and then to our Destination so were charged extra miles. That doesn't seem fair. NOT the fault of the dealer in Weaverville.

Steve D 
Rating:
5.0

Always great to work with.

Nicholas F 
Rating:
5.0

Always a pleasure working with the Weaverville guys.

krista h 
Rating:
5.0

everythig was great

chris P 
Rating:
5.0

Great service

Stephen H 
Rating:
5.0

They were closed when I dropped off the trailer, there was an employee inside, but he didn’t come out.

John W 
Rating:
5.0

Employee was polite and helpful . Very fast and great experience overall. Highly recommend, will return in future

Paul T 
Rating:
5.0

Customer did not leave a comment.

KELLY E 
Rating:
5.0

Customer did not leave a comment.

MICHAEL W 
Rating:
5.0

Customer did not leave a comment.

MARK D 
Rating:
5.0

10/10 service and incredible staff!

Ethan A 
Rating:
5.0

Our experience was great, truck was spotless and very comfortable.will definitely recommend this facility…..

Wendy D 
Rating:
5.0

Steve and James are awesome!

KELLY S 
Rating:
5.0

Customer did not leave a comment.

Ronald P 
Rating:
5.0

With all the Relentless Problems we had with U Haul, this was the one professional bright spot with our trip

Meggin S 
Rating:
5.0

Customer did not leave a comment.

Don J 
Rating:
5.0

Staff was great, friendly, helpful seemed interested in how the truck worked out for me on my travels.

Patrick B 
Rating:
5.0

Customer did not leave a comment.

Jeff P 
Rating:
4.0

Customer did not leave a comment.

suezette f 
Rating:
5.0

All Good

Jeff P 
Rating:
5.0

We are so grateful for the Weaverville U-HAUL office. Moving options within Weaverville are extremely limited and this was a MUCH better experience than dealing with U-PACK / ABF

jd m 
Rating:
5.0

Customer did not leave a comment.

LYNETTE H 
Rating:
5.0

Customer did not leave a comment.

josalyn s 
Rating:
5.0

Fix your app

OMAR W 
Rating:
5.0

Everything was perfect as it always is at this location I've used them 10 plus times

Michael H 
Rating:
5.0

Customer did not leave a comment.

Charles W 
Rating:
5.0

Very Helpful and friendly service

Devon R 
Rating:
5.0

We had two rentals in two days. The Van was amazing. The 20 ft truck bay smelled like weed and the cab smelled like cat piss. But overall good experience.

Justin M 
Rating:
5.0

Customer did not leave a comment.

Debbie l 
Rating:
4.0

free liability insurance

tim r 
Rating:
5.0

Not a thing, everything went well. Thank you.

RANDY S 
Rating:
3.0

Customer did not leave a comment.

Nicholas P 
Rating:
4.0

Customer did not leave a comment.

Mary R 
Rating:
5.0

Customer did not leave a comment.

Todd C 
Rating:
5.0

Customer did not leave a comment.

zaya t 
Rating:
5.0

Customer did not leave a comment.

glen g 
Rating:
5.0

I enjoy my quarterly use of your pickup for supplies. A car would be just as easy for me, but none is available locally, would your company like to supply this for Weaverville?

Phillip M 
Rating:
5.0

Always a pleasure to deal with this location. Always friendly, professional and helpful. Could not ask for better results.

NEAL E 
Rating:
5.0

Outstanding help. Very fast, smooth experience.

David M 
Rating:
5.0

Free use forever?

Phillip M 
Rating:
5.0

Customer did not leave a comment.

jesse b 
Rating:
5.0

Customer did not leave a comment.

NEAL E 
Rating:
5.0

Customer did not leave a comment.

Matthew G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dave H 
Rating:
4.0

I was not happy that I couldn't return the vehicle at the McKinleyville location but the eureka location was really good!

marlyn w 
Rating:
5.0

Customer did not leave a comment.

SEPTEMBER S 
Rating:
5.0

Customer did not leave a comment.

Matthew K 
Rating:
5.0

Excellent service

heidi v 
Rating:
5.0

Fantastic customer service.

WALLACE C 
Rating:
5.0

Fabulous customer service

MICHAEL W 
Rating:
5.0

Customer did not leave a comment.

Cynthia S 
Rating:
5.0

Owner was freindly, efficient, and knowlegable. It was a very seamless experience to rent a trailer. Zero issues whatsoever. Good stuff .

zaya t 
Rating:
5.0

Customer did not leave a comment.

Stuart S 
Rating:
5.0

Customer did not leave a comment.

Michael L 
Rating:
5.0

Customer did not leave a comment.

DEAN A 
Rating:
5.0

Very good customer service

Wilson L 
Rating:
5.0

Customer did not leave a comment.

DEAN A 
Rating:
5.0

He was so very helpful and made sure I had a truck at the weaverville location. I so didn’t want to drive to Redding. Very friendly as well. Thank you for helping me with my move.

Lori C 
Rating:
5.0

Customer did not leave a comment.

scot c 
Rating:
5.0

Customer did not leave a comment.

Steven B 
Rating:
5.0

The folks at Weaverville U-haul are always helpful.

KAREN A 
Rating:
5.0

Thank you for making moving things easy.

SHELLIE k 
Rating:
5.0

My experience with this facility has been pretty excellent. I have known the staff at this facility now for over 30 years, as they have been very helpful in not only keeping me informed of any changes in rates and such, but they have keep my families belongings safe for many years. Steve Q., the facility owner has been a long time friend of our family and we have been very happy doing business with this particular facility. Thank you all.

MICHELE J  |  Overall Experience 
Rating:
5.0

Oh Man Steve is the best. He was so nice we were coming from out of State and werent sure how long we would need a storage while searching for a place to rent but he made the mive in and out seamless

adriana n  |  Overall Experience 
Rating:
4.0

Smaller than expected, but great staff, very friendly, convenient, and easy access to spaces. Not them, but your system needs to stay updated with there`s.

Privacy R  |  First Impressions 
No reviews have been submitted for this location.
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