Customer Reviews for U Stor Self Storage
(U-Haul Neighborhood Dealer)

346 reviews

1885 Main St   Weaverville, CA 96093
(Hwy 299 & Ranson Rd)

(530) 623-6444

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(530) 623-6444

1885 Main St
Weaverville, CA 96093
(Hwy 299 & Ranson Rd)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

He was so very helpful and made sure I had a truck at the weaverville location. I so didn't want to drive to Redding. Very friendly as well. Thank you for helping me with my move.

Lori C. 
Rating:
5.0

Customer did not leave a comment.

scot C. 
Rating:
5.0

Customer did not leave a comment.

Steven B. 
Rating:
5.0

The folks at Weaverville U-haul are always helpful.

KAREN A. 
Rating:
5.0

Thank you for making moving things easy.

SHELLIE K. 
Rating:
5.0

No charge

Raechel M. 
Rating:
5.0

Customer did not leave a comment.

Scott B. 
Rating:
5.0

Customer did not leave a comment.

Randy J. 
Rating:
5.0

Steve is the best. He's always incredibly helpful and informative. I wish every Uhaul was as great as this location.

Cam K. 
Rating:
5.0

Customer did not leave a comment.

Travis P. 
Rating:
5.0

Great location. Friendly service, good equipment availability.

Marla W. 
Rating:
5.0

Customer did not leave a comment.

GALE H. 
Rating:
4.0

Everything worked out great.

DELWIN E. 
Rating:
5.0

Customer did not leave a comment.

GARY D. 
Rating:
1.0

I called about returning my trailer said I would be a few hours late told no problem and was charged for an additional second day…will not recommend

ANGELA V. 
Rating:
5.0

Keep up the Great Work!!!

CAROLYN C. 
Rating:
5.0

Beyond Great Customer Service Super clean vehicle.

ROBERT C. 
Rating:
5.0

Great customer service. Very helpful

ANNETTE G. 
Rating:
5.0

Great employees and good service.

ELIGIO V. 
Rating:
5.0

Customer did not leave a comment.

JOYCE M. 
Rating:
5.0

Customer did not leave a comment.

GINA L. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN I. 
Rating:
4.0

Customer did not leave a comment.

Ronald G. 
Rating:
5.0

Customer did not leave a comment.

TERRY R. 
Rating:
5.0

Nothing great customer service

KATHRYN H. 
Rating:
5.0

Steve runs a great store thanks

GARY B. 
Rating:
5.0

All good

george W. 
Rating:
4.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

The people here are great. But my experience was awful. I paid $250 to go pick up a fridge that was an hour away. I told the guy what I was needing the truck for. I rented a ten footer or a “one bedroom apartment” size and the fridge was almost a foot and a half from fitting and I had to leave it there and return the Uhaul . I'm so frustrated and out $250- and still without a fridge.

WENDY G. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
4.0

Customer did not leave a comment.

MARC H. 
Rating:
5.0

Everything was great except for one thing. I thought I had arranged to have my Ubox delivered to the Vallejo Ubox warehouse and was told that that was the case by several Uhaul reps. However, I learned while the Ubox was enroute to the bay area that there is no Vallejo Ubox facility and the closest one was in Hayward. It would have been more convenient to me to have the Ubox stored at a Ubox facility in Vallejo than having it stored in my driveway. Please make sure your reps have correct information in the future, especially about Ubox warehouse facilities.

JANE H. 
Rating:
5.0

Customer did not leave a comment.

PHILIP S. 
Rating:
5.0

This is one of your best locations. They have a great staff, and the big thing, is they are consistent with their level of service. Never an issue, always done properly, and I'm always satisfied when I use this UHaul location.

BRIAN P. 
Rating:
5.0

Great in and out less than 3 minutes.

ALAN M. 
Rating:
5.0

Customer did not leave a comment.

PERRY R. 
Rating:
5.0

Customer did not leave a comment.

JERALD B. 
Rating:
5.0

Customer did not leave a comment.

CAMERON B. 
Rating:
5.0

Customer did not leave a comment.

Courtney C. 
Rating:
5.0

Customer did not leave a comment.

KAREN A. 
Rating:
5.0

My experience with this facility has been pretty excellent. I have known the staff at this facility now for over 30 years, as they have been very helpful in not only keeping me informed of any changes in rates and such, but they have keep my families belongings safe for many years. Steve Q., the facility owner has been a long time friend of our family and we have been very happy doing business with this particular facility. Thank you all.

MICHELE J.  |  Overall Experience 
Rating:
5.0

My only complaint was that I had to drive 45 minutes (& back) to this location because of limited inventory in the many other U-Haul affiliates that were much closer to Anderson, CA.

Vincent B. 
Rating:
5.0

The only improvement I could think of would be that the sofa in the lounge was a little soft but the coffee was hot the donuts were delicious the widescreen TV was wonderful having all the channels that I watch.The sandwiches at noon were delicious complete with avocado cream cheese sprouts on Artisian bread...The only addition that I can think of would be maybe to have an additional foot massager as there wasn't enough to go around

CHRISTOPHER P. 
Rating:
5.0

The man was friendly and the service was fast!

Shannon M. 
Rating:
5.0

Customer did not leave a comment.

KAREN A. 
Rating:
5.0

Customer did not leave a comment.

alan S. 
Rating:
3.0

I was fined bc

heather S. 
Rating:
5.0

Both of the gentleman that helped us at the Weaverville U-Haul were exceptional. They were friendly informative and very very helpful

Tracy L. 
Rating:
3.0

Be real wipe that 19.95 bull crud off the truck they charge you for all kinds of be 28 bucks for cleaning I drove 17 miles and I guess that's 28 bucks in fuel bs be real with your prices and tell people to wash the truck when you bring it back or 25 bucks overall for 17 miles at 68 cents a mile will cost 106 bucks I feel raped I couldn't of burned more then a gallon and a half of gas in 17 miles 19.95 my butt. Bs give detailed instructions on how not to get burnt

Ashley F. 
Rating:
5.0

Customer did not leave a comment.

MICHEAL M. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS S. 
Rating:
5.0

Customer did not leave a comment.

U-Stor Self Stor Q. 
Rating:
5.0

Not charge 3x the normal price for people leaving California! I realize it cost more for your company to move the equipment around, but to overcharge certain customers is not right and I will never use you again!!!

Deborah S. 
Rating:
5.0

Customer did not leave a comment.

JUNE N. 
Rating:
4.0

Customer did not leave a comment.

JOYCE M. 
Rating:
5.0

Wonderful experience!!!!

THOMAS L. 
Rating:
3.0

Customer did not leave a comment.

Max T. 
Rating:
5.0

Customer did not leave a comment.

Courtney C. 
Rating:
5.0

nothing to improve !!!

PATRICIA T. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY B. 
Rating:
5.0

Customer did not leave a comment.

BRIAN M. 
Rating:
5.0

Customer did not leave a comment.

ALAN B. 
Rating:
5.0

Have the truck I reserved available when I come to pick it up. I'm going to have to make a second 5 hour trip now because I reserved a 15' truck and I was only provided a 10' truck. I was told "lots of people are moving this time of year." Guess what? I'M MOVING this time of year. Extremely disappointed. May simply no longer use uhaul.

Brian L. 
Rating:
4.0

Customer did not leave a comment.

GALE H. 
Rating:
5.0

Customer did not leave a comment.

BRIAN M. 
Rating:
5.0

Quick and easy return

Stephen S. 
Rating:
5.0

No improvement needed

robin T. 
Rating:
5.0

Customer did not leave a comment.

Scott A. 
Rating:
5.0

Customer did not leave a comment.

Cherney X. 
Rating:
5.0

Customer did not leave a comment.

Margaret M. 
Rating:
5.0

Great management

Hans H. 
Rating:
5.0

Customer did not leave a comment.

Myrna D. 
Rating:
5.0

Great truck, great service.

Jason B. 
Rating:
4.0

Weaverville is always helpful and service is great

Richard H. 
Rating:
5.0

Customer did not leave a comment.

Keith G. 
Rating:
5.0

The man who helped me was very knowledgeable and had great customer service!

Cathryn D. 
Rating:
5.0

Customer did not leave a comment.

CAMERON B. 
Rating:
5.0

They were very accommodating and polite

Jana K. 
Rating:
5.0

Steve Quaid is an excellent owner to work with whenever a U-Haul is needed. Friendly, prompt, kind, and makes any changes easily.

Edward T. 
Rating:
5.0

I would rate this location a great but I would not refer you haul to my friends ever again. I was told my pick up would be in my home town of Redding California and instead it was 40 miles away.

monica L. 
Rating:
3.0

I pick up my truck and trailer for cash and make cash deposit, you manager tell me, when i return truck and trailer, they will give me back my cash, but when i return it, they send me just a check on mail, which i can use only about two weeks later.

Alexey T. 
Rating:
5.0

This is a very well-run business.

elizabeth J. 
Rating:
5.0

Nothing. Everything was excellent. Thank you.

Robert S. 
Rating:
5.0

I would consider putting locking gas caps on your trucks.

tina W. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
5.0

Fast, friendly service. Was very helpful, even attached trailer to our truck.

Jeff B. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

Very courteous as always.

RISE M. 
Rating:
5.0

Steve is a great guy. Always helpful.

JAMES D. 
Rating:
3.0

Customer did not leave a comment.

Grace H. 
Rating:
5.0

Customer did not leave a comment.

jerry B. 
Rating:
5.0

The trailer I reserved was not available at the local store so a reservation was made in the next nearest store roughly 50 miles in the opposite direction from which I was traveling. When I explained this to the rep at the national contact hub, they found a slightly larger trailer was available at the local store and gave me an upgrade at the original price.i am VERY HAPPY with the service and equipment I received from U-HAUL and will highly recommend them to anyone with truck or trailer rental needs. A big THANK YOU U-HAUL!

BRYON T. 
Rating:
5.0

Excellent service and advice!

STEPHEN M. 
Rating:
5.0

Great to work with, flexible and accommodating. A++

doug H. 
Rating:
5.0

I was charged for a cleaning fee. The trailer was dirty to start. I shouldn't have to pay for it.

nathan B. 
Rating:
4.0

Customer did not leave a comment.

michael H. 
Rating:
5.0

Customer did not leave a comment.

Brady M. 
Rating:
5.0

I didn't realize that there was such a large U-Haul facility in such a small town. They unhooked the unit and got me on my way very quickly

jim G. 
Rating:
5.0

check in was so easy and efficient

Mason M. 
Rating:
5.0

Oh Man Steve is the best. He was so nice we were coming from out of State and werent sure how long we would need a storage while searching for a place to rent but he made the mive in and out seamless

adriana n.  |  Overall Experience 
Rating:
4.0

Smaller than expected, but great staff, very friendly, convenient, and easy access to spaces. Not them, but your system needs to stay updated with there`s.

Privacy R.  |  First Impressions 
No reviews have been submitted for this location.

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