Customer Reviews for U Store 24
(U-Haul Neighborhood Dealer)

77 reviews

9242 W Hwy 70   Durant, OK 74701

(580) 745-5640

Hours

  • Mon–Fri
    8:30 am–5:30 pm
  • Saturday
    8:30 am–1 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(580) 745-5640

9242 W Hwy 70
Durant, OK 74701

Services at this Location:

Hours

  • Mon–Fri
    8:30 am–5:30 pm
  • Saturday
    8:30 am–1 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

The trailer was clean, but very old. There was a shake in the trailer when winds picked up on the road. The wear and tare you could see.

Heath L. 
Rating:
5.0

Customer did not leave a comment.

Travis B. 
Rating:
3.0

First I get there and no one is in the office. So start to check it in myself a lady rides up on three wheeled bike and Not one time did she ask if I needed help or even what I was doin. Finished the hole process and never seen her again.

Josh B. 
Rating:
4.0

Customer did not leave a comment.

James F. 
Rating:
5.0

Customer did not leave a comment.

Rocky C. 
Rating:
5.0

Customer did not leave a comment.

Corey C. 
Rating:
5.0

Customer did not leave a comment.

Kenneth D. 
Rating:
5.0

Truck had a very bad u joint vibration

Adam W. 
Rating:
5.0

Wonderful customer service.

Grace C. 
Rating:
4.0

Customer did not leave a comment.

Jennica M. 
Rating:
5.0

Customer did not leave a comment.

Doug F. 
Rating:
5.0

Customer did not leave a comment.

Rudy W. 
Rating:
5.0

Customer did not leave a comment.

richard F. 
Rating:
5.0

The staff is always friendly and professional. Love this place!!!

CHARLA M. 
Rating:
5.0

Exceptional people to work with. Always friendly and helpful

CHARLA M. 
Rating:
4.0

Had to buy magnet trailer lights for $60.00 and replacement fuses for my SUV since the trailer kept blowing out my fuses for the trailer lights. $70.00 plus my rental fee and insurance was not worth it. I won't use U-Haul again.

Jason P. 
Rating:
5.0

Customer did not leave a comment.

Janine D. 
Rating:
5.0

This location needs to have more equipment available. But Good otherwise.

garey N. 
Rating:
5.0

The trailer we rented had a bad latch. It should be replaced.

KATHY F. 
Rating:
5.0

tail light was loose and needed repair

richard D. 
Rating:
5.0

Nancy was the best. Very friendly and helped us hook up to trailer.

Faith H. 
Rating:
5.0

Customer did not leave a comment.

Teresa W. 
Rating:
5.0

Customer did not leave a comment.

Kaylen M. 
Rating:
5.0

Nancy was friendly and professional.

LISA J. 
Rating:
5.0

Customer did not leave a comment.

Kara F. 
Rating:
3.0

Customer did not leave a comment.

Ashley M. 
Rating:
4.0

The clerk was friendly and helpful with all of my needs Great employee, hope her employer realizes what a great asset she is

Jerry P. 
Rating:
5.0

The staff was very nice. Thank you

JUAN D L. 
Rating:
5.0

Pleasure doing business at this location . Very courteous and efficient .

RICK M. 
Rating:
5.0

Customer did not leave a comment.

DAVE G. 
Rating:
5.0

Nothing, I received excellent customer service at this location.

Adam W. 
Rating:
5.0

Nothing, Great customer service here!!

Adam W. 
Rating:
1.0

.y reservation was for a location .5 miles from my home, but the morning of pick-up, I had to drive SEVERAL miles out of my way to a different location where the truck actually was (even after the confirmation phone call that it was .5 miles way the night before). Once I arrived, it took 30 minutes beyond my pickup time to get checked in making me late to meet my moving group. Ultimately, this cost my over 25 more miles than it should have at .99 cents a mile and the cost of fuel to get the tank back to half, plus my time and frustration. Moving sucks without all of this added on.

Rachel C. 
Rating:
5.0

Customer did not leave a comment.

JOHN D. 
Rating:
4.0

Customer did not leave a comment.

LINDA L. 
Rating:
5.0

Customer did not leave a comment.

Debra G. 
Rating:
5.0

Customer did not leave a comment.

GUY R. 
Rating:
5.0

Only issue is we ordered and paid for a dolly online but one wasn't in the truck when we picked it up.

Amanda C. 
Rating:
4.0

Customer did not leave a comment.

GUY R. 
Rating:
5.0

Nothing everything was perfect !!

KEVIN M. 
Rating:
5.0

Already renting a.couple of units at this location. Clean and secure location. Drop off was very easy and staff was friendly and helpful

Joe E. 
Rating:
5.0

Nothing at all the lady that was there when I checked in went above and beyond my expectations

Austin J. 
Rating:
5.0

Very fast and easy no hassles

JERRY B. 
Rating:
5.0

Everything went smoothly at this location - great service and no issues. The nice lady came out and hooked up the trailer, explained everything to me. We chatted for the appropriate amount of time and off we went. Thank you for the great service.

CHARLES F. 
Rating:
5.0

Wonderful experience. Very nice staff and really helpful in meeting our needs Definitely would recommend

CHARLA M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Outstanding places for pick up and drop off. Both friendly and helpful

Kenneth D. 
Rating:
5.0

Customer did not leave a comment.

RICHARD B. 
Rating:
5.0

Nothing. You made it easy and fun. I'll be back. Oh, maybe I shouldn't warn you. Lol !!

LANA P. 
Rating:
5.0

Great experience and fun conversation - thank you for your kindness!

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

Justin J. 
Rating:
4.0

Customer did not leave a comment.

MARK M. 
Rating:
5.0

Very easy return experience!!!

JIMMY E. 
Rating:
5.0

The kind lady that worked that day was excellent leading up to and the day of service. Thank you

JASON B. 
Rating:
5.0

Customer did not leave a comment.

SHELDON S. 
Rating:
5.0

Customer did not leave a comment.

Jennifer H. 
Rating:
5.0

No improvement needed. Everything went well.

JEFFERY H. 
Rating:
5.0

Customer did not leave a comment.

Wayne M. 
Rating:
4.0

The website to obtain the Truck was disjointed and a pain. Also got moved 3 times after reserving my rental. It was almost made out to be my fault. Not the best experience. Once I got my truck everything else went fine.

Michael F. 
Rating:
5.0

Customer did not leave a comment.

Jeremy B. 
Rating:
4.0

Customer did not leave a comment.

Donald R. 
Rating:
5.0

Everything was great and the employee working even called to make sure I had what I needed.

Casey P. 
Rating:
5.0

Customer did not leave a comment.

MICHA J. 
Rating:
5.0

Customer did not leave a comment.

Diane D. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY M. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER L. 
Rating:
5.0

Customer did not leave a comment.

Derrick D. 
Rating:
5.0

Customer did not leave a comment.

BRENDA H. 
Rating:
5.0

Nothing. They are doing an excellent job at this location. Awesome communication and experience!

JEREMY E. 
Rating:
4.0

Customer did not leave a comment.

BRENDA H. 
Rating:
5.0

The check-out and check-in process was super easy to navigate and I really appreciated the contactless pickup and delivery. The truck was also very nice. Thank you!

Christopher E. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Call time for assistance was over 20 minutes and kept geting put on hold for a dipartmint I already selected to call

Ethan A. 
Rating:
5.0

I cannot think of a thing needing improvement. Nancy was quick and efficient and had us on the road in about 20 minutes. The truck was the perfect size for our needs.

Earl D. 
Rating:
5.0

Nancy at U Store 24, went above and beyond helping with everything, this is why I will be forever grateful to Uhaul and the staff in Oklahoma.

Paul W. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
4.0

Customer did not leave a comment.

John D. 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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