David Kelsey helped me check in for storage and also handled the U-Haul truck return. He was very nice, gave me all the info I needed and also walked me up to the storage unit. He explained how to check in and out of storage, using the drive through and went through security information. I think his customer service is the best I have ever experienced, I felt informed, safe and would recommend this site for storage or rental trucks.
Paula P | First ImpressionsCustomer Reviews for U-Haul Moving & Storage Of Tooele
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great to have in our area
PAUL FMy rental consisted of having to go to two different locations just to get the equipment I needed. I don’t think it was efficient scheduling on U-hauls part.
James STruck had to much play in sterring wheel needs alignment or something
RONDA GThe staff was kind, knowledgeable, professional and took the time to help us through the.process.
Mary S | First ImpressionsDamien from the Ogden store was helping out since I can't remember his name now. The manager was out on vacation. But he was very helpful ensuring everything was good on the truck. Helped us get the necessities we needed. Also, there's a girl there. She was all over the place helping everybody as well as well as maintaining the trucks and making them ready for the next person. The next day after we got the truck I needed more material and the manager was back and he was very good as well. I felt however that U-Haul the corporation opened this door prematurely I think.. because everyone was using their own phones. Hot spots because internet hadn't been established yet. And with 10 people standing in front of the employees and everyone having to to connect there phones to the computer was a little bit too much for everyone during transactions.
SOHEIL VDavid is the best gm....he was very understanding with my situation...I will recommend him to everybody
BRITTANY HJust be sure to keep having a variety of rentals available. That’s what makes your location the best in tooele county.
SCOTT KNow that systems are up and running I have zero complaints. David was very very helpful and friendly and patient. The new facility is impressive and beautiful.
RUTHANN W