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DEZARAY W | First ImpressionsCustomer Reviews for U-Haul Moving & Storage of Albany-Menands
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I have stored things at this facility, rented trucks from there and every time I interact with the staff or work with the team there they’re absolutely wonderful. Helpful, courteous, efficient, it is always clean. Clearly displays great leadership and a wonderful team!
Amber T | Overall ExperienceLordell, was a tremendous help! Made my haul experience excellent.
PHILIP ALocation is easy to get to. Rental process went smoothly.
SAMUEL VThe staff members were excellent and treated my family and me with kindness and respect.
Marsha W | First ImpressionsYes everyone there was nice and new what they were doing.
Denise P | Overall ExperienceAll my contact with the staff was over the phone and they all were very helpful and knowledgeable…. I would definitely stare there again if I have to!
MARIA M | Overall ExperienceBeat crowd to pickup and got thru in a matter of minutes. Thanks
MARK JI have a damaged mattress and my tv is completely destroyed. There were 3 small kids with the woman and they did not lift of carry my things with respect. One person was smoking marijuana. Horrible experience. Now I have to replace a bed and tv
Sonnaya P | First ImpressionsFantastic, courteous, professional customer service.
MIRIAM RPlease keep up the good work
PASCUAL FA walk around the vehicle with staff when picking up the vehicle; this will ensure that any and all issues or questions are resolved before departure.
JEFFERY CEs toy muy satisfecho
JAIME DTo many mouse way to many it was all bad other then that it was ok
Secoya P | Overall ExperienceI was invoiced for gas, even though I filled it up to the EXACT SPOT of when I rented it. I also had my card charged twice. It was advertised as $19.95 bad and $1.09 per mile after. I obliged and filled the tank up to the spot. Somehow 17 miles ($38 total) equaled over freaking $80?!!!! Never again unless I get charged rhe $38 fair rate for my usage and not double! Please return the ridiculous $30 gas fee and $9 in gas you stole from me. Or I will never use UHaul again. There are other rental services in the area that don't bait and switch and charge ridiculous fees, for something I didn't even fo mind you. 2 gallons for 17 total miles. That is at MOST one gallon. And I put 2 in to be on the safe side, so slightly more than what I ACTUALLY expended...
Kyle NGreat service! All employees went above and beyond!
CHARLEE SThe truck leaked and my furniture got wet!
SHANNON LSpecial thanks to the general manager who was extremely kind and helpful
kim t | First ImpressionsThe staff was helpful and pleasant to do business with will return for future rentals
WILLIAM RPricing needs to be more up front. If you are advertising 19.95 a day rental everything should be included in that
SIERRA HEasy checkout
WILLIAM BI'm waiting on a refund for mileage
WARREN ANeed more employees
ALANIS PNone
JAMES EThere is a mice infestation. I had feces all over and in my stuff. I’ve been there since December of 22. My belongings were extremely dusty. I moved out 3 weeks early and was told there wouldn’t be a prorated refund. The monthly rate goes up every year.
Courtney B | Overall ExperienceGreat customer service
louise c | First ImpressionsFloor of the cab was left dirty from previous use, otherwise the vehicle and experience was perfect. Would definitely use again.
PETER RThe staff was superb and very professional and helpful.
PASCUAL Fget a better computer system that isn't down all the time
JOHN FGood service, no issues, thank you!
K JNot sure. The process was easy from start to finish.
Lisa EStaff were helpful and friendly!
ZACHARY AThank you! I would use this facility again at the Menands, NY location and refer others here. 😊
Nicole D | Overall ExperienceI have no complaints it is fine the way it is
LAMONT GDashawn at the facility was so helpful - he helped me lift my furniture when it fell off the cart, he got me a lock because one was missing from my unit. He really made the experience top-notch!!
ALEXANDRIA T | First ImpressionsService was really incredible. The woman who helped me out was friendly, efficient, and helpful. Overall the van was in pretty good condition - someone had definitely cleaned it, but it still stank of cigarette smoke from a previous renter. I know smoke is hard to get out, so I don't think it's the employees' fault or that they could have done much to fix it except let the van air out more before re-renting it.
ALEXANDRIA TVery clean facility really happy with my move in experience
Melissa C | Online Move InBefore customer takes the vehicle attendants could ask customers if they know how to start a push button ingnition by putting foot on brake. Some people like me had not driven vehicle with push button ignition before. Still, very good service by both attendants
ANTHONY LVery helpful and easy
WILLIAM BContinúen con su muy bien servicio
AIDA C | First ImpressionsI am a Veteran and they had no military discount The price is a bit high Other than that, they are perfect
Chigozie N | Overall ExperienceMy loveseat had mice turds on it, a Whole bunch of it. I took a video of it.
Kadija O | Overall ExperienceReally easy drop off, even after 6pm on a Saturday
JOSHUA THad damage to some of my items from mice. And there was a lot of mice poop on things too. They chewed through and had holes. Also the many items had strong odor. Mayhe moth balls. But visits and amount of security was good. Staff was always helpful.
ALEXANNDRA G | Overall ExperienceGood place to store, storage!
benjamin n | Overall ExperienceThe box truck I rented, I felt extremely unsafe driving in. Poor steering
CONNOR VUse this place and never had a problem.
MARY OGreat job!
richard t | First ImpressionsGreat staff, clean facilities. Staff was very helpful to myself nd my parents who have units there.
Karen J | Overall ExperienceStaff were very kind and helpful … I was under a lot of stress and the staff were very helpful and supportive
Kelly G | First ImpressionsOnly thing air pressure was off on one tire. Thirty pounds of air
JOHN DNothing, at all keep up the great work. Thank you guys for servicing us.
JAHQUAI ONo comment its great
Joshua A | Online Move InClean new storage facility good working team There and the manager is kind and friendly Ms Angelina Hoyt.
Herbert M | Overall ExperienceContinue the good Job !
NAGA RI fill the gas tank 98% to what it was when I received it and charged a fee... extremely disappointed in this business.
BRENDA MVan had little fuel in it, the blinker was either dim or out completely
TIMOTHY JCustomer service was to notch at this location.
KERRY AManager is rude and unhelpful. Facility is dirty and rodent infested.
Lori S | Overall ExperienceRay had great customer service! For that I’d come again
TIFFANY JGood
ARUN THorrible rodent infestations that ruined my very expensive furniture. They did nothing to remediate the situation. I’m looking into suing them. Don’t use them.
Lori S | Overall ExperienceMobile pick up is an absolute disaster. If by chance I need to rent again I will not do mobile pickup, awful.
Arthur CClean all the windows.
AMMAR AI moved out and got charged for three weeks and got charged for the return uhaul truck when I just want filled the gas tank. But everyone was clean spacious to hold my property and the staff was awesome
DAVID G | Overall ExperienceGreat staff.
SUSAN MThis was a horrific experience renting at this location. The rental agent was rude, threatened to cancel the reservation, and was working alone. There was no manager available to deal with the situation, or the rudeness of the agent. Though I was able to rent the trailer at this location, the rental agent threatened I would be placed on a "do-not-rent" list and never able to rent from U-Haul again! Do yourself a huge favor and avoid renting from the Menands location. Drive down the freeway to the Downtown Albany location (near the USS Slater) where there are more employees, a manager that is helpful, and you are not treated like trash.
WILLIAM DVehicle was very dirty and smelled of cigarette smoke
LARA MCustomer Service was amazing
Shanasia S | Overall ExperienceFirst I was given a vehicle that was due for maintenance, then fuel level was marked as 7/8 where as the vehicle showed 3/4 and when I asked them to change it in the contract they did not. When I returned the vehicle with over 3/4th in gas, they marked it as 5/8 and charged me for fuel between 7/8 and 5/8 which is totally unacceptable.
Phanindra BForce me to pay for a deductible for damage I did not cause to the vehicle
AZZAD AThere is a rodent infestation. I noticed rodent feces in my storage unit hallway, noticed feces in my unit as I closed it out, seen rats scurry throughout the hallways into different people storage units. Also witnessed countless dead rodents within the facility. Very dusty in my storage unit despite me cleaning it up. Overall needs better cleaning maintenance and a rodent control with chemicals or get a proper pest control worker to neutralize the warehouse.
Steven C | Overall ExperienceAngela was very nice and accommodating
TONI LYou can make sure your trucks don't die
JAQUASIA WWhere do I begin?
LATISHA MGreat location
DEMETRIUS IVery nice and friendly staff and very nice service provided!
GIOACCHINO LI was very grateful and thankful , Sheila in Albany on Broadway who helped very much, she was very helpful and professional ,thank you Sheila .
GLENL BWas everything I expected and more. It served me well. Thanks
Steven S | Overall ExperienceLa experiencia fue bueno! La próxima vez me gustaría un almacenamiento más cerca del establecimiento, el que tenía estaba muy lejos y transportamos las cosas con los carritos, pero fue bueno que tuvieran disponible los equipos para cargar las cosas
Katiusca P | Overall ExperienceVery good
Joseph N | Overall ExperienceGreat customer service and great experience
Shanasia S | First ImpressionsEveryone was wonderful and helpful.
stacy m | First ImpressionsThe beginning of my experience was terrible but later. My experience was better
DANIEL H | Overall ExperienceTotal satisfaction
HAZARATOU S | Overall ExperienceThe room was filled with mice feces, (we have photos). We had to throw a lot of belongings out due to it. It was very disgusting. I let the staff know over the phone and I was told to make a manager aware and we possible wouldn't be charged to discard the stuff in U-Haul's dumpster; usual it is $10.00.
Shameyia B | Overall ExperienceOnly issue I had was when unloading my property to my rental unit..There were workers that had parked their vehicles in customer space and also one one workers had a dof with them..therefore I was not unable to unload due to.no fault of mine..I would been charged for an extra day.. I brought it to the attention of staff. And was not charged for an extra day
ROBIN A | Overall ExperienceExcellent and professional help from front office! Super easy to work with and very happy with their service.
Wendy A | Online Move InNot very happy or satisfied with the service I received at this facility at all.... I was locked out of my storage room on Sunday 8/25 when I already made my payment and was all caught up, then Tuesday 8/27 I returned to the unit and was finally let in I seen the worse thing no customer would ever want to see and rats were nesting in "MY THINGS!!!..." This was the worst experience EVER AND I WOULD NEVER RECOMMEND ANYONE TO THIS STORAGE EVER!!!! I took pictures and will definitely be posting them along with my experience to let everyone know now to rent from y'all because y'all have rodent problems and it doesn't even end there after taking my stuff home there were rats in my belongings and I have about to mice in my freaking apartment 😡😡😡.... I am so disappointed with this location and what I have to go through on top of that I had to leave some of my kids things behind because it had rat feces all over them so now my kids lost some of their toys and gained a nasty rat in their home..... The only good thing about this location was Flor the sales rep who helped me out so very much by checking on me constantly after I told her what was going on but besides that I would never recommend anyone to this "NASTY" location "EVER...."
Cafiee L | Overall ExperienceMy only complaint is the rodents
Josue R | Overall ExperienceI would recommend it to somebody if they were just going to put their items in there and if they had help doing it. just leaving it there until they were going to move it somewhere else like into a home or something. Otherwise I wouldn't recommend it. They would have to find out what place is better for them in regards to pricing can the pace places it very well air conditioned. And if you're moving items from one place to the other always recommend a truck and not a van.
angela s | Overall ExperienceVery clean, would recommend this location to a friend
TRACEY-ANN B | Overall ExperienceThank you
TROY R | Overall ExperienceMy rating has nothing to do with the Staff they are amazing friendly and great! The Manager Angelina is amazing and kind. I just experienced something which I am sure does not happen often. But I am grateful that I was able to store and keep my things in the unit while I was in transition. They worked with me and they were patient!
ANNAKAY B | Overall ExperienceDead mice in both units.
matthew G | Online Move InThe ghetto of some of the workers is unacceptable. I got the wrong size unit I need a larger one and that's not easy to fix. Also KFC across the street poor. Also you're very busy at times and we can't get in to talk to you in person. The place is very redneck meaning it's really for truckers and it was actually originally delivery building where truckers would drop off whatever they have. I wouldn't say it's very consumer friendly it's a humongous building. I have to try and make an appointment to change my unit size which is extremely little compared to what I have to bring. Vans high powered too high-powered and I can understand a truck being that powerful but those vans are powerful altho fuel efficient enough. I did not end up liking to drive the uhaul. It wasn't easy to put items in and take items out of the van altho cheaper than a uhaul moving truck an no dumpsters.building overly warm. Good recycling if a building.
angela s | Online Move InFront desk girl was excellent, thanks to her I had a fast and efficient service and was able to get to my location there and back ! Thank youu !
CELINA J | First ImpressionsUhaul in Menands have a bad infestation of mice and rats that destroyed some of my property
Verna R | Overall ExperienceOnly complaint the workers have always been very knowledgeable and polite . Never enough help on at the busiest times though
Phyllis H | Overall ExperiencePlease improve on things
ELIAS J | Overall ExperienceCould Be 24hr Access But other Than That Very Great
JUWON B | First ImpressionsThe management was extremely disrespectful to me and I found that if something was their fault they blame it on the customer. I would never want anyone to have to go through what I’ve gone through at this facility. Every time we go to this facility there is never the same people working there.
Theresa D | First ImpressionsIf I could give it less then one star I would. I never moved in and canceled the storage unit. Worse experience with U-Haul I have ever had.
PAUL D | Online Move InAll items completely ruined by rodents and poop. Specifically chose this location for climate controlled facility and indoors.
Brad H | Overall ExperienceThe entires team working on 4/28/24 was amazing. Extremely help and nice!!!
Hillary C | First ImpressionsEveryone have to b on the same page with the sales
ARLENE S | First ImpressionsThe staff were very helpful and answered all of my questions. The facility and units are spotless. The bathrooms are also very clean and kept up. If anyone asks I will certainly recommend this one. I am extremely pleased with my experience.
Mary M | First ImpressionsI don't like to be rude but my storage 1677 had thousands of mouse feces they chewed up most of my stuff dead mouses was in it and it smelled like a zoo mouse's is running around inside all my clothes everything have mouse feces all in it
Debora T | Overall ExperienceAll my things were damaged due to being in your storage unit
Tenosha F | Overall ExperienceThe unit door wasn’t working and needed to be manipulated i also had an issue with closing out my storage unit and was charged . Currently waiting on my refund
Jamey H | Overall ExperienceThe door to the storage unit unit got stuck in it took over 20 minutes trying to figure out how to close it. The latch was also hard, and it seemed like it was broke, and it was hard for me to put the lock on.
Jamey H | First ImpressionsMy property was damaged due to extreme rat infestation. I have yet to receive a claim email or submission. After I was told one would be started on my behalf.
Quinetta R | Overall ExperienceThe hours are good and I liked being able to swipe my card when entering and exiting however the facility could be a little cleaner. It is very dust if you store your things inside and rodents may pee or poop on your stuff. The staff are friendly and helpful so that's a plus. And the place should definitely have a dumpster on the property. I had to take my broken/soiled items and broken boxes with me and find a local dumpster to get rid of my unwanted property.
Tamara B | Overall ExperienceMy unit was full with mices they ate Thur my bags feces on everything you differently have a mice issue...
natishia h | Overall ExperienceConvenient, safe, location for storage and great services for rental equipment. Would definitely use again if needed.
KARENROSE A | Overall ExperienceThanks allot for courtesy and open tew educational sports coaching
yvonne c | First ImpressionsThey have a SERIOUS AND NASTY bug and mice ( maybe even rat) problem. All my things got damaged because of pee and poop and I have pictures to prove it. It was absolutely disgusting and it looked like my unit was their hub when I also didn’t have any food in my unit. Staff was so help at all and I was paying my monthly unit to basically have my stuff slept, peed, pooped, and eaten my nasty bugs, mice & rats. The staff always had an attitude with any issue or concern I brought to them or even if I didn’t have an issue or concern.
Angel S | Overall ExperienceYour customer service both girls was excellent in all respects
CHAUDHRY s | Overall ExperienceThe guy at the front desk was very nice and helpful
Debra R | First ImpressionsMY ENTIRE UNIT WAA COVWRED IN DIET DEIM CONSTRUCTION. ALL OF MY BELONGS NEED DEEP CLEANING OR HAD TO BE TOSSED.
Vanessa K | Overall ExperienceThere were mice dropping in all of my belongings. So I am not satisfied at all I had to throw out majority of my belongings
Andrea f | Overall ExperienceFriendly service
Mitzu S | Overall ExperienceNot friendly at all and very rude. Not suggesting to anyone.
Amit P | Overall ExperienceGentleman who checked me in was very thorough and informative. Also very friendly
RIchard M | First ImpressionsMike Daily is truly a model manager who goes above and beyond to assure customer satisfaction. U-Haul is very fortunate to have someone of this level. I’d actually suggest his consideration for employee of the year designation if your company provides such opportunities for recognition.
Jonathan M | Overall ExperienceThe storage facility was extremely hot. The handheld map to use to find my unite was hard to read. There were no interior number plaquet on the wall to add in findingy unit. I paid for the month but never moved in.
Barbara M | Overall ExperienceMy unit was infested with mice. They were all in my things, and I ended up bringing one home. I am completely disgusted and the owner says he cannot do anything because he didn’t see it but I was told by an employee that there was a unit in my row that had food and garbage in the unit and that’s where it came from. Owner refuses to do anything to compensate me for this inconvenience. I did not have insurance because who expects there to be mice infestation in a storage facility!!! I would never stairs my things here ever again !!!
ROBINK L | Overall ExperienceThere were dead mice in a few isles close to ours and upon emptying the units we had some chewed boxes and mouse poo in a corner. Need to work on preventing mice a bit better. Although knowing it’s not able to be prevented 100%. Need more mouse boxes not just around the perimeter of inside. Should be in isles also
Michelle G | Overall ExperienceThey didn't notify me about My storage being auction off.. they didn't give me time to pay it off
CATHY B | Overall ExperienceThanks U-Haul it was really good doing business thanks again my storage was well kept an yes I will recommend an if ever needed will do business with U-Haul again.
Marcia P | Overall ExperienceVery friendly staff.
MARSHAEARNESTINE L | Overall ExperienceGreat 1st experience at climate controlled inside self storage. Facility is newly converted to self storage and is huge, spacious & incredibly convenient. Has the look & feel of a modern day loft conversion of a historic building. Great location with a gas station/convenience store across the street and expressway on/off ramps at the corner stop light.
Thomas P | Overall ExperienceOccasionally, the loading bay garage doors would not open. We also had a terrible experience where someone let themselves in through the garage door and ignored our demands they swipe their access card at the entrance door. That made us feel very unsafe and we called the police to investigate. Otherwise the facilities were well designed and easy to use with indoor loading bay area and nearby access to our unit.
ronald r | Overall ExperienceWe had a great experience with this storage facility until like the last month or two. When we discovered they were doing construction in the building and all of our stuff was cover in a thick dust layer. When moving out we noticed so many mouse droppings as well. Other than this we found the staff to be very nice and helpful.
Victoria C | Overall ExperienceVery helpful and accommodating wouldn’t have it no easier way very warm
Shaunice W | First ImpressionsMike is an excellent manager and truly an asset to Uhaul!
sherr d | Overall ExperienceMichael, the manager was very helpful and accommodating when our reservation wasn’t showing up
Pauline S | First ImpressionsI'll be back
KEITH B | Overall ExperienceBeautiful converted/repurposed 1929 building
Thomas P | First ImpressionsGood experience.
OLANIYI O | Overall ExperienceMy stuff was covered in dirt from them doing work in the building also smelled like gas real bad no one covered the tops of the units to protect are things from being ruined Manager was very rude
EMALINM P | Overall ExperienceI have and will always trust this location. Always clean 🧼 and well lighted all though out the the facility. Thank You for keeping my things safe and sound 👍🏼
JR B | Overall ExperienceFelt my belongings were safe and secure. Assistance from office was amazing.
Rebecca S | Overall ExperienceEveryone we dealt with was great and helpful. Thank you
Sadru K | Overall ExperienceI just had bad customer service experiences with the same guy the times I spoke with him since he was rude, didn't know how to use the computer, etc. But in general, excellent service.
ALFRED F | Overall ExperienceIt would be unfair to look for something to be perfect.
benjamin n | First ImpressionsAt first I was annoyed because I changed my pick up te with the customer service lady and she put a note in that I called to update the pick up time but then she cancelled my order. It ended up being fine and working out better though because I ended up getting a bigger truck and a bigger unit for half the price that the customer service rep was gonna give me. So my experience was great the workers were amazing and pretty fast.
TIMOTHYD T | First ImpressionsThis location in Menades was great, the staff from the front desk assistant to the Managers we're very helpful, thoughtful and courteous. You felt very greatly Respected and appreciated as a customer. Staff at the other location in Albany was disrespectful, very Rude and talked down to you. Let me explain I Rented a truck from them for my move out mistaking thinking this was your location. We needed to rent 2 trucks bc it was a whole house move out. My Son Rented the biggest truck I had ever seen. I went in person to rent mine and the Female was complaining about being tired already. I had to get the truck by 8 so I had been up since 6:30, I was already stressed and she became annoyed and impatient bc I could not find the reservation on my phone. I had made an online payment so the cost should be taken off the current cost owed. My family and I was so stressed and rushed to move we did not need this treatment from people who are supposed to be so helpful. So when they asked for a return time for Saturday we were unsure bc we worked into midnight doing so. I'm so glad and happy I didn't rent my storage space from them. When I called at 7:00 Saturday morning to asked them for more time. The Guy this time was extremely extremely rude and argumentative, yelling at me saying you know you should have been more accurate with your time bc of you another family can't move and you have to pay for a whole day. I said fine bc we're were not finished. They also charged my for a utility dolly I never received for the move out. When I move again, I will give all my business to the Menards Facility, they also were having a special, Rent a truck and Storage you get the 1st month free. We had absolutely not problems or issues with them. I commend them all for Their Customer Service.
Karen K | Overall ExperienceTwo employees really helped me out of a jam near closing hours. They were able to find a solution and were very kind to do so even when they didn't need to.
Nicolas G | First ImpressionsStaff was very pleasant to deal with very courteous and helpful. Although the manager did imply that my reasoning was out to lunch at one encounter:-) But he was only trying to be informative so take it as you may
Carol T | Overall ExperienceYes I would tell a friend, in fact there are 7 of us renting u it’s at this same location!!! The 2 staff members Kevin and I’m sorry I can’t remember her name but she is Kevin’s wife , they really went above and beyond exceeding my expectations!!! I look for them every time I go in now!!
KYMBERLYA K | First ImpressionsAnnoying the remove access if you are late on one payment …. But my biggest annoyance is went I rented the uhaul…. I expected it to take like 4 hrs…. But they charged me double/twice because I returned it a few hours late that same day…. ( nbd IF they told me that would happen… or suggested to rent for entire day… for same price…..) but they did not. 🤷🏼♂️. Scam I’d say
Michael S | Overall ExperienceSuch a pleasure. The staff members are courteous and helpful. The facility is in line with its purpose and accomodationg to help facilitate the customer's experience.I like this. Thank you for making this experiencememorable. V Quail
Veronica Q | First ImpressionsMike and his crew were outstanding!!! Excellent customer service!! Gotta be the best UHaul in the capital region!!! I will be sure to let everyone know what a gem we have here. UHaul should be extremely happy with this while crew!! Bravo!! Charlie NeJaime 518-669-6926
CHARLES N | First ImpressionsI was happy to dealing with U-Haul staff and facilities and I am strongly suggest to other people
Sadru K | First ImpressionsLove it!🖤
Natasha C | First ImpressionsMicheal was great! He was very friendly and attentive. I really appreciate his accommodation and I felt comfortable during the engagement and interaction. Thank you Micheal for making our experience quick, simple and easy.
LECEY M | First ImpressionsFriendly and helpful staff. Very clean storage.
unal e | First ImpressionsVery kind and helpful staff.
unal e | Overall ExperienceRemarkably helpful! Above and beyond
Ryan C | First ImpressionsMake times later please I work late so sometimes I wasn’t able to put anything in the storage after 10
Ayodeji o | Overall ExperienceExtremely professional desk associate. She helped me with everything and so friendly.
ALFRED F | Overall ExperienceThey went above and beyond the call of duty! The staff helped me coordinate with the auto transport driver since I couldn't be onsite for pickup, which was very nice to know that they had it handled.
Tim F | Overall ExperienceVery helpful and friendly professional. Would recommend this place to others
Raymond J | First ImpressionsAmazing.
TYSHEONNADIAMONI G | First ImpressionsEveryone is so kind and friendly. Best storage and UHAUL I’ve ever used!
jordan g | First ImpressionsI had a pleasant experience and will return
Octavia L | First ImpressionsKevin was super professional and a pleasure to work with. He took his time and showed us around the facility and helped get us settled in on a hectic day for us.
John L | First Impressionsexcellent staff and very helpful
ALFRED F | First ImpressionsConvenient location also
Steven S | First ImpressionsOutstanding Customer Service! Flor and Kevin were incredibly helpful, very thorough and so great to work with. I will be sure to recommend this facility to my friends and family!
Amber T | First ImpressionsI would recommend this place, they were friendly and if you had questions they answered them.
Judy M | First ImpressionsMike and his staff were always very helpful and friendly. We highly recommend this storage facility and uhaul trucks and products. If you are moving, they will find the right tools you will need.
sherr d | Overall ExperienceI Gary Jacksn Will Always. Come Back When I Need You All My Life Very Happy
Gary J | Overall ExperienceThe two Employees at the desk was very Respectful as well as Helpful. They made me feel comfortable to leave my belongings at this site. And I like the new Facilities Upgrade.
JR B | Online Move InThe location was terrific as well as the loading and unloading area. Mike, the GM was always on top of anything I needed and was extremely accommodating. I highly recommend this
DAVIDA S | Overall ExperienceFlor Forty and Kevin were the best and helped me with everything. Even gave me tips and advice and kept me up to date with all I had to do with moving and my storage unit.
Daquan B | First ImpressionsMike the manager was amazing! The building is new and we were one of the first people to rent a unit. Huge and easy drive up to get to our unit. Will definitely use them again for our future needs!
Jennifer V | Overall ExperienceVery Happy
Gary J | First ImpressionsStaff went above and beyond to help me. Thank you.
Ijeoma M | First ImpressionsThe staff are very helpful and the manager's customer service was top-notch A+!
Carlise L | First ImpressionsAwesome and cool new uhaul storage facility
Daniel D | First Impressions