I don't like to be rude but my storage 1677 had thousands of mouse feces they chewed up most of my stuff dead mouses was in it and it smelled like a zoo mouse's is running around inside all my clothes everything have mouse feces all in it
Debora T | Overall ExperienceSelf Storage Units in Menands, NY, 12204
U-Haul Moving & Storage of Albany-Menands
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
-
U-Haul Moving & Storage of Menands
40 Simmons Ln, Menands, NY 12204 View Available Units0.3 miles from this location -
U-Haul Moving & Storage at Riverfront Preserve
8 Erie Blvd, Albany, NY 12207 View Available Units1.8 miles from this location -
U-Haul Moving & Storage of Albany
139 Broadway, Albany, NY 12202 View Available Units3.1 miles from this location -
Campbell Avenue Storage
525 Campbell Ave, Troy, NY 12180 View Available Units
(U-Haul Neighborhood Dealer)3.2 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
All my things were damaged due to being in your storage unit
Tenosha F | Overall ExperienceThe unit door wasn’t working and needed to be manipulated i also had an issue with closing out my storage unit and was charged . Currently waiting on my refund
Jamey H | Overall ExperienceThe door to the storage unit unit got stuck in it took over 20 minutes trying to figure out how to close it. The latch was also hard, and it seemed like it was broke, and it was hard for me to put the lock on.
Jamey H | First ImpressionsMy property was damaged due to extreme rat infestation. I have yet to receive a claim email or submission. After I was told one would be started on my behalf.
Quinetta R | Overall ExperienceThe hours are good and I liked being able to swipe my card when entering and exiting however the facility could be a little cleaner. It is very dust if you store your things inside and rodents may pee or poop on your stuff. The staff are friendly and helpful so that's a plus. And the place should definitely have a dumpster on the property. I had to take my broken/soiled items and broken boxes with me and find a local dumpster to get rid of my unwanted property.
Tamara B | Overall ExperienceMy unit was full with mices they ate Thur my bags feces on everything you differently have a mice issue...
natishia h | Overall ExperienceConvenient, safe, location for storage and great services for rental equipment. Would definitely use again if needed.
KARENROSE A | Overall ExperienceThanks allot for courtesy and open tew educational sports coaching
yvonne c | First ImpressionsThey have a SERIOUS AND NASTY bug and mice ( maybe even rat) problem. All my things got damaged because of pee and poop and I have pictures to prove it. It was absolutely disgusting and it looked like my unit was their hub when I also didn’t have any food in my unit. Staff was so help at all and I was paying my monthly unit to basically have my stuff slept, peed, pooped, and eaten my nasty bugs, mice & rats. The staff always had an attitude with any issue or concern I brought to them or even if I didn’t have an issue or concern.
Angel S | Overall Experience