Customer Reviews for U-Haul Moving & Storage of Bridgeport

3,169 reviews

431 W Pershing Rd   Chicago, IL 60609

(773) 496-4956

View Facility Map

Office Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(773) 496-4956

431 W Pershing Rd
Chicago, IL 60609

Services at this Location:

Office Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane exchange
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

RUBY B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Willie H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diretha W  |  First Impressions 
Rating:
3.0

Nothing to report. Except the trailer leaked.

Jermey N 
Rating:
5.0

Customer did not leave a comment.

Andre B  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

ANGELIA C  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Amber S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JERRY T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRITTANY C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DERRICK A 
Rating:
5.0

Customer did not leave a comment.

Sherita L  |  Overall Experience 
Rating:
4.0

Lovely facility, had some challenges with there staff about security but at the end of the day it's still one of the better storage facilities.

ALLEN D  |  Overall Experience 
Rating:
4.0

The lady that worked this pass weekend is a bit uninformed because I asked her about a disposal dumpster on Sunday and she said sorry we don’t have one . So when I returned on Monday morning I read an ad on the elevator that state use our disposal dumpster for a fee. So I approach the same lady from Sunday about this all of a sudden you have a disposal. Wasted a day because of this! Would have been done Sunday .

Steven R  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JOSEPH W  |  Overall Experience 
Rating:
5.0

The young lady clerk was very helpful and knowledgeable

PIERRE S  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

TERESA H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Annika M  |  Overall Experience 
Rating:
5.0

There's not much to say other than the service I was given was great. Thank You

LEOPOLDO S 
Rating:
5.0

Customer did not leave a comment.

EDUARDO P  |  Overall Experience 
Rating:
4.0

My monthly rate went up three times and couldn’t afford

Ashley R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CLINT W 
Rating:
5.0

Customer did not leave a comment.

Brittany G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CLAUDE L 
Rating:
5.0

Customer did not leave a comment.

brandy m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARY W  |  Overall Experience 
Rating:
1.0

I was charged for three days when I told the customer service rep. That I will be returning after hours on the day of rental. I returned the rental around 11pm, but was charged for 3 days.

GEORGE C 
Rating:
5.0

Customer did not leave a comment.

BRITTANY G  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

SHAHIDAH H  |  Overall Experience 
Rating:
4.0

The staff seemed not aware of the additional equipment that Uhaul logistics asked me to bring back to the drop-off location.

David K 
Rating:
5.0

Customer did not leave a comment.

NAUVILUS C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martino S  |  Overall Experience 
Rating:
4.0

Problems when making reservation can not return to closest location to my house

FLOYD F 
Rating:
4.0

Customer did not leave a comment.

moustapha n 
Rating:
5.0

Customer did not leave a comment.

JOSEPH K 
Rating:
5.0

Customer did not leave a comment.

Derrick F  |  Overall Experience 
Rating:
5.0

Excellent service

Tomas O  |  Overall Experience 
Rating:
5.0

Great facility above and beyond

BRITTANY G  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

EARL N  |  Overall Experience 
Rating:
5.0

My 8 years experience with all the staff members has always been pleasant and they made me feel welcomed and safe...... I had an enjoyable and comfortable visit every time I came to my storage unit... Thank you all so much for making me feel at home... An outstanding team work effort...

JOhn L  |  Overall Experience 
Rating:
5.0

Will utilize the facility in the future!

DARYL C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JUDITH A  |  Overall Experience 
Rating:
5.0

All good. No issues. 👍

EDUARDO Z 
Rating:
5.0

Customer did not leave a comment.

IGNACIO J 
Rating:
5.0

Customer did not leave a comment.

EDWARD G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHELLE H 
Rating:
5.0

Customer did not leave a comment.

IGNACIO J 
Rating:
5.0

Customer did not leave a comment.

TORIBIO A 
Rating:
5.0

Customer did not leave a comment.

MANUEL G 
Rating:
5.0

Great service no issues took my rental trailer immediately.

Kevin B 
Rating:
4.0

Customer did not leave a comment.

BRIANA M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anne-Marie K 
Rating:
5.0

Customer did not leave a comment.

TANIAH J 
Rating:
5.0

Customer did not leave a comment.

ALLAN D 
Rating:
5.0

Customer did not leave a comment.

Ashley J  |  First Impressions 
Rating:
5.0

The facilities, environment - and above all - the knowledgeable and professional staff at U-Haul have been incredible. I'm very grateful to U-Haul. Moving between domiciles can be a very challenging experience for many people and that makes U-Haul very special. Thank you so much for the excellent service!

NEKTARIOS K 
Rating:
5.0

Customer did not leave a comment.

SARAH B  |  First Impressions 
Rating:
1.0

The 26 foot U-Haul truck broke down three times. Rose that assistance had to be called and my move went from three hours to 5 1/2 hours due to the waiting times of the maintenance truck and I was overcharged $120 by my movers due the negligence of the truck.

ASHLEY B 
Rating:
3.0

I reserved a utility Dolly 7 days in advance and there wasn’t one available when I arrived for my pick up so I had to settle for an appliance dolly , which is much bigger and too bulky!!

Steven R  |  First Impressions 
Rating:
5.0

Everything was excellent.

JOANN P 
Rating:
5.0

Absolutely Thee Best UHaul rental experience EVER!!! Clean showrrom floor! Very upbeat kind positive salesperson, Udah(?) She wS very pleasant, greeted me with a smile, professional, explained everytging clearly! No hassles, no attitudes( unlike 71st street in 2022 OH MY!!!) I will HIGHLY Recommend this location to others! Vehicle was in good working order & clean. Return was easy, hassle free & reciever was clear, professional & kind. Asked if any problems..Nope! 5 Star Platinum Service! I will certainly use this location next & last move! Very Peaceful & Easy going transaction . Stressfree! Thank You! Peace!

SUSAN E 
Rating:
1.0

The trailer had old tires on it and we had the tred come off our tire in the middle of the highway. EXTREMELY DANGEROUS.

PAULA F 
Rating:
4.0

Elevator not working made for a long move.

Ralph D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EUGENE F 
Rating:
5.0

Amen glad I pick this uhaul for my storage and thank you

Vanasse M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gabrielle F 
Rating:
5.0

Our agent was beyond courteous and knowledgeable on the rules and policies as well as the layout of the facility itself. 10/10 recommend

Mateo P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DARRELL J 
Rating:
4.0

Customer did not leave a comment.

ELLIETTE G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

donna e  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NAUVILUS C 
Rating:
5.0

Customer did not leave a comment.

Tenishia N  |  First Impressions 
Rating:
3.0

I had an incident where the key was not unlocking the lock used to lock the back of the U-haul track that sometimes come with the U-haul. I outreached the customer representative line and was informed that U-haul does not offer the lock as part of their services/feature and the U-haul location happen to inherit this when they received the U-haul truck. If U-haul does not offer this service/additional feature then they should remove all locks and lock key from the car the keychain before giving it to customers. Luckily, I was testing it before I locked the back so, I avoided a crisis where I would have had to buy a bolt cutter. Moving is already stressful as it is, U-haul can improve the experience by insuring the key/locks works or remove it all together.

MISTEAD E 
Rating:
3.0

The suspension was worn down causing the trucks alignment to be off centered making it hard to drive a trailer with the truck because it would pull yo the right. The truck also had a tpms light flashing and a broken sunvisor that was in the way of my vision while driving. The people were nice but the equipment was over due for maintance.

EMANUEL S 
Rating:
5.0

My experience was wonderful. My U-Box arrived on time and all my items were in good condition. I am very happy with my experience

mary M 
Rating:
4.0

Customer did not leave a comment.

TURQUOISE H 
Rating:
1.0

from the moment i walked in to that uhaul, it was Terrible service. I had to go disrupt dude who I believe is the manager from his office as he was watching a basketball game on his phone. I escorted myself up to the office because the guy at the counter was sleeping. The dude in the office had to come down and wake him up.. very professional. After that the dude started my rental agreement and proceeded to call me a "Smart Ass" all because I had ask him when uhaul had started implementing that us customer had to take a selfie in order to rent a van. his answer was "RIGHT NOW" . I asked because he didnt explain anything to me and just handed me a cellphone and said take a selfie. i was a little confused and said no. so he tried giving me my id back. what he shouldve done is explain the new policy not call me out of my name and tell me to fuck off. i get no one wants to work on sundays but that should be no reason to treat customer like that.

CHRISTIAN H 
Rating:
5.0

Customer did not leave a comment.

CATALINA A 
Rating:
4.0

Customer did not leave a comment.

Rhonda B  |  First Impressions 
Rating:
5.0

The whole experience from reserving a truck to dropping it back off was above and beyond expectations Thank you. You gained a loyal customer

Christine D 
Rating:
5.0

Staff was excellant

Tilytha R  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

DWAINE W 
Rating:
1.0

Had me pay for a dolly but did not have one on site. Ultimately charged me for not returning a dolly I never received.

BRIANNA P 
Rating:
5.0

When a customer is picking up a truck or any rental vehicle. I feel that the customer should at least have a half a tank of gas. Cause I picked up my truck Thursday afternoon and it barely had any gas for me to use it for my reservation. Then y'all make it a policy to bring back the truck where gas hand was and I feel there’s not right the customer that has to go through that to fill up the tank on their time of the reservation when they can be doing the things that they reserved the vehicle for. But overall the truck was clean and well maintained.

FREDRIC M 
Rating:
5.0

Customer did not leave a comment.

Relioues W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AARON F 
Rating:
4.0

Customer did not leave a comment.

TOMMIE H 
Rating:
5.0

Very personable

ROSALYN L 
Rating:
5.0

Good

MALCOLM H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Licia H 
Rating:
5.0

Very great service , I had a small issue but management resolved it quickly and well. I highly recommend...

ROMAN K 
Rating:
4.0

Customer did not leave a comment.

Gwendolyn G  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DWAYNE W 
Rating:
5.0

5 Stars for staff. They were very friendly, personable, and on top of it. The facility itself was very clean and maintained. However, the first unit you gave me had a massive concrete column in the middle of it. Crazy it's even a space. Staff swapped me pretty quick.

Argiro J 
Rating:
4.0

Customer did not leave a comment.

ERICA H  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

GIOVANNA D 
Rating:
4.0

Good Service overall.

JOHN M  |  First Impressions 
Rating:
4.0

Everything was very professional, thank you

Helen T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DECLAN K 
Rating:
5.0

Customer did not leave a comment.

JOSE M 
Rating:
5.0

Customer did not leave a comment.

Linda J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEPH L  |  First Impressions 
Rating:
5.0

Need really hard to close the door. Sometimes vehicle say door is not close it.

XUETONG C 
Rating:
5.0

Good customer service and great people working

ANA C 
Rating:
5.0

Customer did not leave a comment.

Armando R 
Rating:
5.0

Customer did not leave a comment.

Shannon C  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JOAN G 
Rating:
5.0

Customer did not leave a comment.

Taureka M  |  Online Move In 
Rating:
5.0

Kinder and more respectful than any storage place I have ever used.

Alexandra W  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

TYSHEENA B 
Rating:
5.0

Customer did not leave a comment.

Shantel M 
Rating:
5.0

Customer did not leave a comment.

Kim T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

courtney s  |  Overall Experience 
Rating:
4.0

I don't use any of the offices in the Chicago area often so this was my first experience it was nice to have a large storage facility that my client was using one place and return the car hauler trailer and be able to return the truck to a different location

RYAN K 
Rating:
5.0

Customer did not leave a comment.

Ryan S  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

RYAN S 
Rating:
5.0

You have a very professional great staff over there.All the girls are pretty much running the business and they doing good job , thank you

anthony s  |  Overall Experience 
Rating:
1.0

I removed my furniture on January 25, 2025 and I called a day ahead to retrieve it and it was not ready on time. I had movers and I had to pay them extra because we were on a schedule. I waited a whole hour and a half to get my furniture and nobody compensated me for the hour and half that I wasted with movers waiting for them to find the Ubox.

Rene C 
Rating:
4.0

Customer did not leave a comment.

GAIL M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Taji G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARIO B 
Rating:
5.0

Customer did not leave a comment.

JENNIFER J 
Rating:
5.0

Customer did not leave a comment.

SETH Z 
Rating:
4.0

Customer did not leave a comment.

DONNA L 
Rating:
5.0

Customer did not leave a comment.

Olivia M 
Rating:
5.0

My only neg in this experience was online experience. I did all the pre work, but when I got to the facility none of it had registered and I had to redo everything

lisa p  |  Online Move In 
Rating:
1.0

Integrity! Wrong mileage reported on receipt foran extra $50 charge on my credit card. Really !!

Keith J 
Rating:
3.0

Customer did not leave a comment.

JEFFREY P 
Rating:
5.0

Customer did not leave a comment.

LAKESHA T  |  Overall Experience 
Rating:
1.0

Rented truck with what appears to be a wasted drink in the cup holder. Had movers scheduled so didn’t have time to swap vehicles. Got charged a cleaning fee. Not particularly customer friendly.

HAROLD C 
Rating:
3.0

Customer did not leave a comment.

MONIQUE S 
Rating:
5.0

Nothing on my behalf I love the customer skill.

DARLISSA F 
Rating:
3.0

Next time don’t take vehicle to a location to be dropped off that it wasn’t picked up from then try to charge the customer due to app dysfunctions and human error.

LAKESHA T 
Rating:
5.0

Customer did not leave a comment.

Samer H 
Rating:
1.0

Lot is full of snow and I see a day after we got 1 inch of snow. Plenty of time for snow crew to clean up

MICHAEL R 
Rating:
5.0

Customer did not leave a comment.

Lawrence G  |  Overall Experience 
Rating:
5.0

Staff seemed slow and unable to comprehend. The young man was quite aloof. The young women I’ve dealt with are delightful. In all I’m pleased with my UHaul.

LINDA G  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

JOSEPH B 
Rating:
5.0

Customer did not leave a comment.

Easha R  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Victor G  |  Online Move In 
Rating:
1.0

Customer did not leave a comment.

MATTHEW H 
Rating:
5.0

Great service

DARNELL S 
Rating:
5.0

Customer did not leave a comment.

ASHLEY W 
Rating:
1.0

There were 3 people that I seen there. Two were up front and one was in the back. I did a mobile pickup and asked the lady if she could give me the keys since the app said just show them. She looked on the wall where the keys were and then said I would have to wait in line. After I waited in line I spoke with a man who also looked on the wall and stated he couldn’t find them. He was then going to put me in another 10’ truck but couldn’t find those keys either. He went and spoke to the 3rd person who was in the back of the store and they both proceeded to go back outside. The 3rd person came back in without the guy who was initially helping me, went to the wall with the keys and picked out the keys to my original truck. The key was literally the first pair in the middle of the wall. I waited almost 30 mins when I did an online pickup all because 2 people overlooked a key that was dead in their face.

Reshawn W 
Rating:
5.0

Muy buen servicio

BRYAN Y 
Rating:
2.0

Truck worked to execute the move. Yet it's a gas guzzler and it was difficult to change speed. Ran 50 if that. Required better engine and speed per milage on expressway.

ARACELI T 
Rating:
3.0

The customer service was not great. Elevator issues

CHAMIRE T 
Rating:
5.0

Customer did not leave a comment.

OBIE N 
Rating:
3.0

Over priced, found better price.

CHAMIRE T  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kelton J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tambra B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carrie M  |  First Impressions 
Rating:
3.0

The gas in the vehicle only allowed me to drive 8 miles or so before I was warned by the gas reminder that gas was low and I only had 50 miles to the vehicle being empty.

Maisha B 
Rating:
5.0

Every thing was easy and professional.

TAMBRA B 
Rating:
3.0

Why haven't I received an email about my refund

TIMOTHY M 
Rating:
5.0

Customer did not leave a comment.

QUIANA S  |  First Impressions 
Rating:
5.0

Outstanding service. The agent named Jewell was very helpful and friendly too to my wife and and I.

DONALD P 
Rating:
1.0

Storage unit had huge rat trap box in the inside. Very dusty at the ceiling of unit, not clean at all.

lakendra d  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ARLENE M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MIKESIA M 
Rating:
4.0

Customer did not leave a comment.

Ryan W  |  Overall Experience 
Rating:
4.0

Facility was good. Staff person helping with truck was friendly. Staff person helping with trailer could have been more enthusiastic. Old truck. Rough riding, noisy, manual windows and locks, no usb outlet. Left lower rear view window needs to be repaired or replaced — a safety issue. Good tires, ran good, except doesn’t shift easily from 2nd to 3rd in tow mode. Would be nice to have a backup camera. Heater worked well.

JAMES W 
Rating:
4.0

Customer did not leave a comment.

Allison E 
Rating:
5.0

Thanks for everything!

ROGDRICK W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SERGIO M 
Rating:
5.0

Customer did not leave a comment.

tanayia k  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

HERBERT C 
Rating:
5.0

Customer did not leave a comment.

SANTELL K 
Rating:
5.0

Customer did not leave a comment.

PATRICK M 
Rating:
5.0

Customer did not leave a comment.

DWAYNE W 
Rating:
4.0

Customer did not leave a comment.

KAHARI V 
Rating:
3.0

Customer did not leave a comment.

JOAN T 
Rating:
5.0

Above par customer service and excellency

KATHLEEN O 
Rating:
5.0

Buen servicio y las condiciones del vehículo muy excelente

ITALO D 
Rating:
3.0

Customer did not leave a comment.

Donald B 
Rating:
4.0

Customer did not leave a comment.

Regina R  |  Overall Experience 
Rating:
5.0

Always enjoy doing business with uhaul and it's staff top notch customer service 👌

LUCY J 
Rating:
5.0

Thank. You julian for all your help five stars.

WILLIAM M 
Rating:
5.0

Customer did not leave a comment.

AMY G 
Rating:
5.0

Customer did not leave a comment.

WILLIAM E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leticia O  |  Overall Experience 
Rating:
5.0

Thank you so much for all your help and services. Your company made my move simple and fun.

Nathaniel S  |  Overall Experience 
Rating:
2.0

3 hr wait

Carnehsha J  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

AJ T  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Jason B  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jennisis S  |  Overall Experience 
Rating:
2.0

Since the new manager took over recently, there have been a lot of changes mad, NOT in the customers favor.

Renee T  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Angel M  |  First Impressions 
Rating:
5.0

I’ve been a customer for years. They are excellent

LA V  |  Overall Experience 
Rating:
4.0

I was giving to small storages when I wanted one 10x10x10

BREANA B  |  Overall Experience 
Rating:
5.0

the staff there are all friendly and the manager that is my number one uhaul in chicago I always give them my business they are knowledgeable and they resolve issues very well

Brittany G  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

KIMBERY L  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Adam B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRANDON L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sibyl J  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LAURA P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sergio D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Seth P  |  Overall Experience 
Rating:
5.0

I have had Storage unit 5 years and everything was maintained and secured. Appreciate doing business with them.

Victoria C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

GATSHA C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martellis L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jennifer g  |  Overall Experience 
Rating:
5.0

I will storage with you'll again keep up the good work maybe in the future I can work for the company tc

Judy S  |  Overall Experience 
Rating:
5.0

I had my items in storage untouched for almost three years. I returned and the items were in the same condition/excellent just a little dusty. No rodents no rodents droppings no insects or bugs. This is one of the best storage locations in Chicago . The building is well maintained and well monitored.

Stephanie C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alice M  |  Overall Experience 
Rating:
5.0

Overall experience, flexibility and accommodations

Dorris M  |  First Impressions 
Rating:
5.0

We had an excellent experience at this facility! Would highly recommend to anyone who needs self storage in the area. The availability of rental trucks makes it particularly convenient for local moves!!

Jonna K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NAKETTA M  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

DANA B  |  First Impressions 
Rating:
1.0

÷

MARK W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

OcTora R  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SHANTI D  |  Overall Experience 
Rating:
3.0

I put gas back in the truck and you guys still charge me $30 for what

JoAnn B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

desire t  |  Overall Experience 
Rating:
1.0

Representative was very nasty ! I didn't see his name on the front FOOR OF THE BUILDING !

Ronald C  |  First Impressions 
Rating:
3.0

Key code door did not open when first entered into after office hours. Lost a few hours due to the issue. I am grateful I was accommodate for the loss of time.

Nathaniel S  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

REGINALD M  |  First Impressions 
Rating:
4.0

The process for accessing the facility could use some work; the card deactivates frequently and then doesn’t let you back in. Trying to access the facility when no one is on site that could be an inconvenience since the card is not active.

Desiree S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Asia A  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

adam W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vonshee E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

johneca W  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Gregory N  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

lalia p  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LaDonna C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

robert g  |  Overall Experience 
Rating:
4.0

The only issue is the lock the washroom during normal business hours. I asked why, ( because people are sleeping in them) unfortunately, paying customers have to suffer. I believe this need to be reviewed.

Mae R  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ETHEL H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Justin A  |  Overall Experience 
Rating:
5.0

Very helpful staff kind and respectful

Tiffany O  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Xinran C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nona A  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

TYRONE Y  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Joe Y  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

TAYLOR B  |  Overall Experience 
Rating:
3.0

The Elevator , the codes just a mess

RICO R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ARMISHCA W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amanda O  |  Overall Experience 
Rating:
5.0

Although my experience was great at this particular Uhaul location, as it was well maintained, clean and the staff was readily available to assist consumer concerns, the main elevator wasn't always available. It stopped on floors and remained closed, but continued. It also shock violently causing some concern that it would cease to continue and you would be stuck inside. Otherwise then that experience, I would recommend it to others.

gina s  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Syfiah H  |  First Impressions 
Rating:
4.0

The only issue was that I was supposed to have a lock inside of my unit and there wasn’t one. Thankfully, I was there during office hours and was able to go to the office and get one.

Geri R  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Keith S  |  Overall Experience 
Rating:
3.0

friendly staff but a little slow

Dawnelle H  |  First Impressions 
Rating:
3.0

I waited over 20 minutes for someone to show up in the office when I tried to get my access card. I made the reservation online 3 weeks ago, yet was told my unit wasn’t available. I was given a different unit of the same size that was more expensive, and it has a giant 36” column in it that takes up an entire portion of the unit. At the very least I should be paying the amount that my reservation was for.

Stephen M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sam R  |  First Impressions 
Rating:
5.0

I love all the Uhaul staff so far, no complaints 🙏🏾 THANK YOU GOD

DERRICK M  |  First Impressions 
Rating:
3.0

Impressed

Vanasse M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dafina D  |  First Impressions 
Rating:
5.0

I love the customer service the young lady helping me was great. I value great customer service. And they had a really long line and they treated everyone great. The whole team was good. I’m happy I switched to this storage

Terrance H  |  First Impressions 
Rating:
1.0

The lines were long and it took way too long to be serviced. I hired moving help and while the “system” was down and kept crashing and moving slow my movers were on the clock. I had to pay for another hour because time was wasted in the store alone. U-Haul got NO information correct. I was told one thing over the phone and upon arrival it was something else. I reserved a specific truck and then I was told it was given to someone else. I reserved a first floor unit and I was told it was rented out to someone else. This was a complete inconvenience to my moving process and I am NOT a happy customer. Never again!

Brianna W  |  First Impressions 
Rating:
1.0

My card and code i was given did not work and i ended up stuck in the elevator and then had to reload everything i had back into my car. Made me very upset

David S  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tammy R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julian M  |  Overall Experience 
Rating:
5.0

Thank you

gregory h  |  First Impressions 
Rating:
5.0

Thank you

KRISTA M  |  First Impressions 
Rating:
5.0

Thank you

gregory j  |  First Impressions 
Rating:
5.0

They are very helpful and great customer service.

PATRICIA V  |  First Impressions 
Rating:
5.0

My experience with Uhaul has been So far so good, good price for my storage needs.

Derrick M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Quinshawn M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tiaria D  |  Overall Experience 
Rating:
5.0

Special recognition to Ms Marisol and Mr Gustavo for their professionalism and courtesy.

HENRY W  |  First Impressions 
Rating:
2.0

When my son got there my storage that was assigned to me was occupied by someone else my son had to go back and forth 5 times and move things on a new storage which was on the other side of the storage and a new location this is sad that these units are not checked before they are assigned I will never deal with this company again.

juanita s  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Valerie N  |  Overall Experience 
Rating:
5.0

I love the location

Tambra B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jamia T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vonshee E  |  First Impressions 
Rating:
4.0

The first customer service associate that initially helped me with my truck rental was not fully knowledgeable and I was back and forth for over an hour before I was able to rest a truck successfully and only because another associate stepped in and helped me

aisha d  |  First Impressions 
Rating:
1.0

Gm there was unprofessional also didn't explain anything the text message necessary Never was sent also I had to walk in the back in the cold to get the truck poorly customer service .also the gm mention I couldn't read alot of bull crap I would like my money back I had to drive back order for the company to make sure the damages on the truck were cause the text was never sent no new stickers on the damages that's all for now I spend alot of money I would like a call back

roland g  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anixandra C  |  Overall Experience 
Rating:
1.0

I got stuck on the elevator at 10:03. Thank goodness I had my phone and wasn’t alone my partner was able to press the button from the outside and get me out. I pressed the help button and got no response. 3 times! That was a traumatic experience and I am very disappointed.

Shartavia M  |  First Impressions 
Rating:
1.0

My unit was robbed and lost over 60 k in personal stuff that was stolen. No one did a thing about it nor cared to find out who was the thief.

Kirk W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ANDREW M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darnel K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arlene C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dennis D  |  First Impressions 
Rating:
4.0

I wasn’t given a tour, or a selection of units really, and was unaware of the access card and available units. My friend came in one day after me and rented a larger unit, had longer access hours, and was informed about the parking garage in the back and given an access card. That said, the almost two years I rented my unit were great.

KIARA W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wilhelmenia M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melisa T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SANDRA K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KIARA C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Luis M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anika K  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

NICOLE J  |  Overall Experience 
Rating:
5.0

The staff were friendly, the place was clean and I will return in the future if I have to.

Leon L  |  Overall Experience 
Rating:
5.0

Great people, fair prices, great facilities, excellent experience overall

Matthew N  |  Overall Experience 
Rating:
5.0

So far everyone has been nice at this location.I’m very appreciative and impressed by the level of customer service I received!!Thank you to all of the employees I’ve met so far and I met quit a few different people.Maybe the person reading this should give everyone free lunch or make a pizza or taco day for the staff??!Even the janitor is a sweetheart:-)They deserve it!!!!!!!

Merheda S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Menes M  |  Overall Experience 
Rating:
1.0

My unit was water damaged

Erika R  |  Overall Experience 
Rating:
5.0

Ashley was very helpful and assisted me when I didn’t think I would have any other option to store my thing. I appreciate the service she provided and went over and beyond to ensure my children and I was able to have a great transition back home. Thank you

CHARMAINE J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dorian J  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Tyesha L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dionne B  |  First Impressions 
Rating:
5.0

Very professional, excellent customer service management, especially great communication.

Arnulfo G  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Chyrese N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elray T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latasha H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tammy H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zachery P  |  Overall Experience 
Rating:
4.0

Would appreciate during initial booking an explanation of how to operate storage elevator.

Alice M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donkor M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brett W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Willett R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kathleen s  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rashaun A  |  Online Move In 
Rating:
1.0

Customer did not leave a comment.

Destiny R  |  Overall Experience 
Rating:
5.0

My move out date is wrong!

BRANDON M  |  Overall Experience 
Rating:
1.0

I had a ton of issues with the access codes and it was near closing time, so I received minimal help from the young ladies there. I only received help from the male manager when he arrived to check on things.

Chynel C  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Portreace M  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Judy S  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Masheika S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAMIEN S  |  Overall Experience 
Rating:
5.0

Selena and Jesus were knowledgeable and friendly, the unit was clean, and I feel the security measures are excellent. Overall a great experience, and I would recommend this storage facility to anyone who might ask

Matthew N  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

elisa S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Blessing A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KRISTOPHER S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONALD K  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Cassandra B  |  First Impressions 
Rating:
5.0

The only issue I had was waiting long time to check my truck back in short on workers but every thing went well moving is a process

AUDREYA J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOSHUA C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Trevion S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jarnita C  |  First Impressions 
Rating:
5.0

Keep up the good work U-haul.

Willie S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Shadonna P  |  First Impressions 
Rating:
3.0

Lock was not provided as was stated in agreement.

Lucas B  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

KIMESHA S  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SHADONNA P  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ESSENCE W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

megan h  |  First Impressions 
Rating:
5.0

Everything was perfect thank you

Janette B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leslie K  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TEIRRA H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ShaWaunda L  |  Overall Experience 
Rating:
5.0

I recently had an excellent experience at U-Haul Moving & Storage Of Bridgeport in Chicago. The facility is consistently clean and well-maintained, creating a positive environment. The staff members are always helpful, going above and beyond to assist me with my moving and storage needs. The management team is knowledgeable and readily available to explain policies and answer any questions. Overall, I highly recommend this outstanding location for its exceptional service, making it my go-to choice for all my moving and storage requirements. Five stars!

Raymond G  |  Overall Experience 
Rating:
4.0

This is my 1st time using U-Haul self storage. It was recommended I try a different location out in Markham; however I quickly ran out the door after I noticed considerable evidence of rodents because rodents did a number & destroyed everything at another rival storage facility 🙁. Though I saw rodent traps were put out at a different facility I decided to store items, I was proud to see a cleaning lady that helps maintain the grounds. I bought insurance & was assured it covers up to $1,000 by rodents. Let's hope I never have an issue w/ rodents! I also noticed ants that appear to be coming from cracks in the foundation so I hope there's regular pest control measures in place to keep ants away too🚫🐜🐹

John T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jimmie B  |  Online Move In 
Rating:
5.0

Reps at front desk were great . Housekeeper was rude to my family.

JONTELLE D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Teresa A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica B  |  First Impressions 
Rating:
5.0

Marisol Garcia was awesome. I just went in to take a look and she sold it for me. She seemed like someone who would be responsible and take very good care of the facility. She gave me all the options in a nice, non-aggressive way. She was personable and understanding.

MINJI W  |  First Impressions 
Rating:
3.0

Storage would be better if there was 24 hour access, especially if you’re paying for the storage.

Kellie G  |  First Impressions 
Rating:
3.0

I only had issues with rhe check in. The location I as at requires you to check in & get a U-Haul max card which is great. The issue is that the person that worked the day i moved in didn’t check me in properly or give me a U-Haul max card. This was a huge inconvenience because after loading the elevator with all my items the elevator didn’t move so I had to leave my items in the elevator so she can give me access to the elevator. The next day I came back and had no access to the elevator. But this time a guy checked me in properly and gave me a U-Haul max card and explained the check in properly.

Shantiera C  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Brittany W  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Wilhelmenia M  |  First Impressions 
Rating:
1.0

We reserved a truck and a storage pickup for 2pm, got there on time didn’t leave til 3pm waiting on the check in process and truck, come back to put our things in storage they told us we don’t have one reserved when i had the reservation on paper, had to get a bigger storage (more money), no carts were available for free or to rent, so we had to carry stuff from the truck to the elevator and to the storage unit which was really far. Only to get to the storage unit and it was already occupied! Had to go back downstairs to get assigned to another storage and move the things from the already used storage to the new one. This process took up hours of our truck rental time. One worker was helpful but everyone else was rude and clueless!

TRINELL/ S  |  First Impressions 
Rating:
5.0

Need to add beverage machine

Joseph S  |  Overall Experience 
Rating:
1.0

My access code didn’t work which meant that I had to keep the truck overnight because I wasn’t able to unload it. I tried customer service and they were no help either

Tiara P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marcus G  |  Overall Experience 
Rating:
5.0

My only confusion was that the storage unit that I reserved online was not in the system, which may have been user error. Since it wasn't there like I thought it would be, the manager got me set up with a storage unit right there on the spot. It was simple to get in and out, and the storage unit was clean and exactly what I needed for my things. I had a great experience!

CHLOE K  |  First Impressions 
Rating:
4.0

Staff was on site to offer assistance.

Yolanda F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

james c  |  Overall Experience 
Rating:
5.0

Best maintained & not creepy uhaul I’ve ever experienced

Nadia I  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rachel C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karen M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LD R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHARKEY A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anthony S  |  Online Move In 
Rating:
5.0

Especially great staff! Kind and helpful.

KAREN L  |  First Impressions 
Rating:
5.0

Your staff is AMAZING VERY HELPFUL INDEED IF I USE ANY STORAGE IT WILL BE U-HAUL STORAGE.

Willie W  |  Overall Experience 
Rating:
5.0

It was all good

Clarence W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eugene H  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

LARRY J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

leon s  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Edwin E  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tineeka R  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jod H  |  First Impressions 
Rating:
1.0

Was told I can access storage at any time but when got there @ 3am it he gate would open pen till I4am leaving me to waitin in my car unill

shatara p  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Dennis S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shleana M  |  Overall Experience 
Rating:
5.0

Selena and the male representative at the front desk were exceptionally helpful with getting storage, unloading, and equipment returned.

Kevin M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Donald J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aja A  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Patricia P  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

DENELL J  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Calayah M  |  Overall Experience 
Rating:
3.0

I had problems with the check-in box n elevators

Marvelette D  |  Overall Experience 
Rating:
1.0

Had many issues with no lock in unit as told Once survey was done Had no access to elevator to floor Thank god another customer came down for us to use the unit one night. Called customer service and all they told me was they did all they could do and we disconnected. Very poor customer service. Next day went to unit and spoke with manager but it took all this to get what I was supposed to get. Had to get another unit that was larger and I was charged for the first month when told I was getting 30 days free. Was given a credit back and I think I deserve two months free. Thank you and would like to hear from you.

Eugene H  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Mike R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lanise J  |  First Impressions 
Rating:
2.0

This location customer service isn’t good, the ladies at the front desk aren’t helpful! They don’t answer the phone and they don’t no how to work the system. However, the manager marisol garcia is nice.

JASMINE D  |  Overall Experience 
Rating:
5.0

Very clean helpful and courteous people

vince b  |  First Impressions 
Rating:
1.0

I had to pay a uhaul mover $270 extra dollars for a 35 min job because I wasn’t given a swipe card at purchase. And it took 4.5 hours to get a solution which I had to pay for and I don’t think it’s fair and I want a refund.

Jonathan M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

danita j  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charmaine M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lorenzo L  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Nishi R  |  Overall Experience 
Rating:
5.0

Always polite always friendly people in the office very clean very well kept thank you And always enough storage carts for you to use to move your things in and out

Joseph J  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Elisabeth H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Aja H  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Francesca H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathy P  |  Overall Experience 
Rating:
3.0

The storage locker was very dusty and had boxes of trash inside when I opened my unit

Veronica L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

anthony s  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darrel J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jori A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SAMMUEL P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacqueline B  |  First Impressions 
Rating:
5.0

Every one is very kind and helpful. I experienced something terrible with storage Mart. They should be out of business. U-Haul has very kind people working for them. Thank you Shay Jones AKA Sharon Osborne Jones. 🎶🙏❣️

SHARON O  |  First Impressions 
Rating:
5.0

Great staff with excellent customer service. I will be coming back to this facility.

Rodney B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALLISON C  |  Overall Experience 
Rating:
5.0

The staff is the best!

Catrina C  |  First Impressions 
Rating:
1.0

Employees act as if they don't know answer to your question , lazy don't do their job I wouldn't have to contact other avenue with complaints

mussiett g  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley J  |  Overall Experience 
Rating:
4.0

I had an incident later in the evening where I came upon someone washing up in the main level that startled me as if maybe he was living there.

Kendella G  |  Overall Experience 
Rating:
5.0

Great place for storage

LES N  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Coleco D  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Lakesha T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Latasha H  |  First Impressions 
Rating:
5.0

Very clean place and staff were always friendly and helpful!

James G  |  Overall Experience 
Rating:
5.0

Clean and great location. Excellent and wonderful customer service. Knowledgeable and wonderful staff.

Rodney B  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Warren W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MYRA S  |  Overall Experience 
Rating:
5.0

The staff always kind with excellent service 🎊🥳

Felisha T  |  Overall Experience 
Rating:
4.0

EVERYTHING WAS PRETTY GOOD I HAVE NOTHING BAD TO SAY ABOUT IT

Ronald M  |  Overall Experience 
Rating:
5.0

Can't remember the young lady that helped me. But she was very nice, patient, and very helpful.

Eric G  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

DIANA V  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rochelle c  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Lanya J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rhonda M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Celia V  |  Overall Experience 
Rating:
5.0

I have used other storage facilities and this honestly left nothing else to be desired outside of the prices. Thanks

JAMES H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN A  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

henry j  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Charmyne D  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Yolanda W  |  First Impressions 
Rating:
2.0

Staff is so unprofessional

MATTIE T  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Gregory P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Boxuan J  |  Overall Experience 
Rating:
5.0

Everything good

michael m  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ALEJANDRO S  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ROBERT J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Calayah M  |  First Impressions 
Rating:
3.0

Should be able to prorate when you leave early.

Robert P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessie A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laird B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

eddie j  |  First Impressions 
Rating:
5.0

One of the best team of staff! Highly recommend

Andrea O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timmie K  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Miguel R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEFFERY W  |  First Impressions 
Rating:
5.0

Everything was great. I will use uhaul again next year.

Michael S  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Cameron W  |  Online Move In 
Rating:
1.0

Customer did not leave a comment.

Dana P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tyesha L  |  First Impressions 
Rating:
4.0

I think a discount program should be put in place after a certain amount of time renting the unit maybe every year a discount if you still have the unit

LAANGELA T  |  Overall Experience 
Rating:
3.0

They gave my reserved storage away on the first floor and put me on the 4th floor and the main freight elevator wasn’t working

Chardonney C  |  First Impressions 
Rating:
2.0

I was never told that the access hours wasn’t 24-7. I was unloading after moving all day. I started about 8.40p and was heavily delayed as there wasn’t enough carts or other equipment to move items upstairs where my unit was located; After finishing taking several loads up, I had been delayed further as the elevators were extremely slow. At the 10pm mark not realizing that the access changed, I went back to the elevator to go back down to get my last load and waited on the elevator for 15 minutes. I then called for assistance but no one ever responded. I walk down from 3rd floor through the stairs and the hallway was completely dark. I missed a step and fell. I got outside realizing I hadn’t lock my unit but upon trying to go up and close/lock my unit, I never could. I had to get up early the next morning and get there as soon as it open having concerns with my unit being open and needed to finishing unloading still needing to turn in my uhaul truck.

Heather H  |  First Impressions 
Rating:
3.0

Your luck was not provided for me with my unit

christ s  |  First Impressions 
Rating:
5.0

The place is clean and convenient.

Donald B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHEWEE H  |  First Impressions 
Rating:
4.0

A bit pricey but overall good experience

MAHOGONEY H  |  First Impressions 
Rating:
5.0

Excellent and very helpful staff

Juan D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonnisha M  |  Overall Experience 
Rating:
1.0

Hello, When I booked my storage reservation online it said I could get a month for free because I had rented a U-Haul a few weeks ago. The coupon applied fine. When I arrived at the storage place they charged me for it…. Plus they did not have any locks in stock so my storage is not even locked.

Irma A  |  First Impressions 
Rating:
4.0

Thank you

TRINA B  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Lakesha T  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Rose B  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Lakesha T  |  Online Move In 
Rating:
5.0

I’m upset cause you guys charged me for something twice

Eduardo V  |  Overall Experience 
Rating:
1.0

My experience was horrible. I reserved the storage online, but when I got to the storage facility the employees were not helpful with giving me the correct storage. They gave me a storage that was occupied by someone else. (4648) I then retain another unit and informed them which unit it was. They never made the correction, so I was forced to pay $200 for a unit I never had and my unit was only $95 plus $10 for insurance. I informed the personal several times in person and by phone that the had me under the wrong unit. Everytime they said they'll correct it, but never did. So basically I was paying someone else storage bill. Then when I went to move out my storage they had the audacity to have a lock on it, but said my storage was listed as unoccupied, so if that's the case WHY DID THEY HAVE A LOCK ON TOP OF MY LOCK?? Smh. I will never use that particular Uhaul storage again (BRIDGEPORT)

Maria W  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

JASMINE D  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

JASMINE D  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

JASMINE D  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Anika K  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

brianna m  |  First Impressions 
Rating:
5.0

The Custom Care Representative who closed out my account not only was she professional she was very attentive to my reasons for closing this account. One cannot put a price tag on great service and that is what I received from U-Haul. Thank you.

patricia m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MIKE R  |  Overall Experience 
Rating:
2.0

Storage locker I was assigned had broken locking mechanism, found this AFTER we move stuff in and tried to lock it. Then, when we told manager we were assigned a new storage space that was smaller, and that had a large pillar which made it even smaller. She had told us it was the same size and it was not. Very unsatisfactory!

Anita O  |  First Impressions 
Rating:
3.0

The wait time was long. Some of the staff were helpful and others were rude. Definitely need more help.

DIANA V  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kayla D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen D  |  First Impressions 
Rating:
5.0

Good place to storage at

Darrel J  |  First Impressions 
Rating:
5.0

Very helpful

Tammy J  |  First Impressions 
Rating:
5.0

Very professional and friendly service. Always willing to help

Dynetta W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Krystal M  |  First Impressions 
Rating:
2.0

It took hours to get the truck , then another hour to get the code for the key , then for the truck being 10 minutes late I was charged $61. Plus not a great experience and my storage had messed up and cancel so I couldn't even get my storage unit

Emily H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary C  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Rashad A  |  Overall Experience 
Rating:
2.0

The move out date listed is incorrect. Storage was full of rat droppings. Attempted to bill me on a couple occasions after the move out date. I never received paperwork when I terminated the storage contract. I had a large storage unit and each time I asked to switch to a smaller unit I was told no other units were available.

Tony J  |  Overall Experience 
Rating:
5.0

THE PEOPLE THAT WORK HERE ARE VERY NICE AND VERY HELPFUL

Ronald M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

OMAR A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pilar A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

leticia m  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Shaina H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARY W  |  First Impressions 
Rating:
5.0

Great job. Got in and out quick. Very helpful.

Joseph Y  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donna B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CYNTHIA S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVION P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carrie L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

danny w  |  First Impressions 
Rating:
5.0

Great staff! Really work with you to get things done.

Gabriel P  |  Overall Experience 
Rating:
5.0

The staff is always friendly, professional, helpful, and knowledgeable. I have used this location three times now and not only was I satisfied but I would eagerly refer this location to family and friends.

Aleta W  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Sierra B  |  Overall Experience 
Rating:
5.0

I love the area very friendly customer service. Easy access to my storage with plenty space

Dynetta W  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Arnald C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRITTANY G  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Zimah G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANDRENE K  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Benjamin L  |  Overall Experience 
Rating:
2.0

When I came to empty my storage unit, the lock did not work. Two U-Haul employees were unable to open it, and the lock needed to be sawed open. This delayed the emptying of the unit by one hour, and I had to hire the movers for an extra hour. When I asked the lady at the desk for compensation, she was unwilling to offer me any. I have had this storage unit for almost two years and regularly paid my dues on time. I expect much more professional and efficient service from a big company like U-Haul.

elon H  |  Overall Experience 
Rating:
3.0

I am not pleased at Alll with my unit I purchased a 5 × 10 unit that's $99 a month t o my surprise in the middle of my unit is a huge structure beam so no its not 5 x10 I couldn't get the rest of my things in there I want a discounted rate or another unit

CAMILLE M  |  First Impressions 
Rating:
1.0

I received a code to access my storage unit but all the key pads kept denying my access even after she tried to give me another code which result in me taking 5 hours to move my stuff in because I had to wait long periods of time for the employee to put me on an elevator due to other circumstances and customers she was helping. If my code was working I could’ve been out 2 hours max so that’s why i rated 1 star.

Jalissa S  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Sheri C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessie A  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Nelton E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William G  |  Overall Experience 
Rating:
2.0

There were no units available. There were two listed as available (which I needed)however when I went to the first one it had a lock on the door.

Felicia S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Derrick S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wonly L  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

RAMONA J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRANDON H  |  Overall Experience 
Rating:
2.0

You got to be kidding me right!!! 😂

pamela m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer J  |  Overall Experience 
Rating:
5.0

Very good business experiences.

Nelton E  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

George F  |  Overall Experience 
Rating:
4.0

The person who assisted me (Kevin) was most helpful and informative.

Patricia P  |  First Impressions 
Rating:
5.0

Helpful staff and a clean facility

jacob s  |  First Impressions 
Rating:
4.0

Wait time is bit bit extensive but I understand😊 Angel is Amazing *****+.

Tasha J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alicia c  |  Overall Experience 
Rating:
5.0

Perfect

TOMAS O  |  Overall Experience 
Rating:
5.0

24 hour access should be made for all customers paying at least $100 a month. Thank you.

lauren c  |  Overall Experience 
Rating:
2.0

The staff and facility was great. My issue was that I reserved a storage unit at a certain location then when I arrive it was not available. Thats bait and switch. Honestly very upset with that.

Brandon A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SARIAH J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VICTOR R  |  First Impressions 
Rating:
4.0

The young lady was very perfectly well groomed and we'll mannered and helpful and kind

Imogene L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary L  |  First Impressions 
Rating:
4.0

There is a huge pole in the middle of my unit that takes a significant amount of space away from the area

Tiffany R  |  First Impressions 
Rating:
5.0

The sales person went above and beyond to address any questions that I had about storage. An outstanding employee.

Richard J  |  First Impressions 
Rating:
5.0

Thank you to your helpful staff, especially Stephanie.

ANDREW K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

REGINA R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ariel S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dominic p  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John H  |  Overall Experience 
Rating:
5.0

Special thanks and many blessings to one Angel Lyles for her professionalism, guidance and over all knowledge of the needs and concerns of the Bridgeport community and residents. Just an absolute staple! Great experience, great team, satisfied customer!

Christopher G  |  Overall Experience 
Rating:
4.0

I had troble with renting a storage room. The agent booked me for the room, then taken it back due to the room being occupied. The agent's lack of attention to details and protocol cause me to have a different room farther away from the entrance that which I requested because of my disability.

Sharice J  |  First Impressions 
Rating:
5.0

Staff here was always professional and went out of their way to be helpful.

Darrell P  |  Overall Experience 
Rating:
2.0

Just unprofessional. Bad communication.

randie r  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie B  |  First Impressions 
Rating:
1.0

The manager needs customer service training and could use active listening skills. Our reservation was mishandled and we were met with blatant attitude and disrespect for our time. I have been working with corporate customer service to get this resolved for weeks. I hate to leave a bad review but someone should be made aware of the opportunity that continues to exist.

Colleen C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Janay D  |  Overall Experience 
Rating:
5.0

The man that took care of everything, I believe his name was Eddie, was very nice. He explained everything to us and made it easy to find our unit. The place looked very clean and I hope it stays that way. We had poor experience at another facility, that is why we came here.

Roland G  |  First Impressions 
Rating:
5.0

I've been at this location since it opened and have really enjoyed the team here for storage.

Nicholas L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Yuyang J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carrie L  |  First Impressions 
Rating:
2.0

There was no access for 2 days. I paid for 24 hour access and was not able to get in. Also the storage unit was not the correct size I requested.

LaShauna P  |  First Impressions 
Rating:
5.0

Everything went smooth and was a quick process regarding storage space rental

aquarius l  |  First Impressions 
Rating:
5.0

I Loved good customer Service U Haul provided. organized and Professional place of Business. I will Recommend this Location to everyone I know. Thanks Benkita Jenkins Gale Reed

Gail R  |  Overall Experience 
Rating:
1.0

I was told that I will receive a refund by canceling the request to attach my car and also returning the truck earlier than required but I still have not received any refund i had to call five times about this order and it was still messed up. overall, this is just poor customer service and I would not recommend it. I am waiting on my refund

Jennifer A  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

andrenne k  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

jOSE A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jennifer g  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dominique S  |  Overall Experience 
Rating:
2.0

I was severly overcharged and only told I would receive a partial refund by Angel the Manager.

darlene b  |  First Impressions 
Rating:
5.0

The staff is very helpful! Angel is AMAZINGGGGGGG! She works really well under pressure, she’s very good at multi tasking and she care about the customer and the customer’s needs. Her and her team go above and beyond to ensure customer satisfaction. I loveeeeee itttt! I pray for promotions and elevation for the staff members there from the men to the women, they were all great! My experience with uhaul is great and I’ll highly recommend this specific location to anyone who is need of a unit or a truck. Thank you all so much. Angel and her staff rock!

Ahtiona C  |  Overall Experience 
Rating:
5.0

Thank you to the girls in the office. Taylor and the other young lady. You 2 were always so nice and so helpful. God Bless you both.

Jennifer R  |  Overall Experience 
Rating:
5.0

On this move I used Uhaul 3 different times. 1 to arrange for help to move, which was Great! Saved my back from moving to the 3rd floor! 😀 2- I rented a van for my small items that I needed an extra day. The staff was really nice. 3rd- 2 young men are the reason I would return. One of them stayed on the phone with me 10 minutes while I waited for my daughter to bring my keys. That was really nice. The other young man was friendly, helpful and answered all my questions and made me laugh even when I was scared when I saw the mouse trap. No mice came home with me. They did when I used another company. Great job Pershing Uhaul!!! I'll see You all again on my next adventure!😀

Judith G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shonna P  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Stacey F  |  First Impressions 
Rating:
5.0

The staff was very patient and helpful and I would recommend them to my family member and friends.

Karen C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jackie K  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa H  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mike S  |  First Impressions 
Rating:
5.0

Eddie was great

Katrina S  |  First Impressions 
Rating:
2.0

Rude and refused to refund any money after close out. Paid for the month only stayed 2days

Anthony I  |  Overall Experience 
Rating:
4.0

Staff very pleasant. Allowed me to make small payments some months.

Gail M  |  Overall Experience 
Rating:
4.0

I do have a problem as far as paying rental on unit 1349 at location 757030. I usually pay my rental fees via the uhaul app. However, I've been trying to pay on unit 1349 and I can't access the unit and customer service reps at 1-800-go uhaul couldn't find it either!!!! I know I'm late with the payment, however I still want the unit. Please contact me, Lorena Nellum at 312-487-8891.

Lorena N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ariel S  |  First Impressions 
Rating:
5.0

There’s a female manager there who always went above and beyond to assist me with all my facility needs.

CHUKWUEMEKA O  |  Overall Experience 
Rating:
5.0

It is always a good experience at your locations. Thank you very much.

ROGELIO M  |  Overall Experience 
Rating:
4.0

I can not print my receipt that was email to me because it wasn't come in a printing format, that was not cool.

Supreme S  |  First Impressions 
Rating:
5.0

Great customer service

Ellis W  |  Overall Experience 
Rating:
5.0

I was very happy.

vernon e  |  Overall Experience 
Rating:
1.0

The 2 ladies were very nice and took care of each customer efficiently. However would it being a Saturday and the end/beginning of the month, there should have been more staff available. Waited 1 hour

Sharon C  |  First Impressions 
Rating:
4.0

The location is very convenient. Staff was friendly and helpful.

margarita H  |  Overall Experience 
Rating:
1.0

Absolutely terrible. I will be taking legal action very soon!

Tony C  |  Overall Experience 
Rating:
1.0

I wasn’t told I needed an access key for after hours moved. I assumed since the truck was reserved in the evening, in the middle of my move I was locked out. my storage was open unlocked

Erica W  |  Overall Experience 
Rating:
4.0

Eddie has really good service

arnita C  |  First Impressions 
Rating:
5.0

The staff was wonderful.

bessie t  |  First Impressions 
Rating:
5.0

Everyone at this location was helpful and nice.

Lavenia B  |  Overall Experience 
Rating:
5.0

Great customer service

Katherine C  |  First Impressions 
Rating:
5.0

N/A

NYZERA F  |  First Impressions 
Rating:
5.0

Linda went above and beyond to help very friendly

Donna B  |  First Impressions 
Rating:
5.0

Everything was excellent from beginning to the end

natasha l  |  Overall Experience 
Rating:
5.0

I really enjoyed my experience with U-haul. I rented a trailer from MS to Chicago. When I arrived at the facility my storage was ready. And the staff was polite and helpful.

Mary J  |  Overall Experience 
Rating:
4.0

Very pleasant environment.

Gail M  |  First Impressions 
Rating:
3.0

I am only giving this place an average due to the building itself. Customer service was horrible starting with the average worker all the way up to the manager Angel. Would rather deal w/ another comp

Miranda N  |  Overall Experience 
Rating:
1.0

The wait was horrible only one worker and she couldn't do it on her own.it was really bad

Ellis W  |  First Impressions 
Rating:
5.0

Overall great service.

thomas r  |  Overall Experience 
Rating:
2.0

It was good service getting everything set up. Once I moved out of storage they over charged me 3 months. It was a huge hassle in getting my money refunded.

Elaine C  |  Overall Experience 
Rating:
5.0

The young lady who assisted me on my last day was so nice a helpful. She was very patient with the line she had all by herself. If I had to add anything to this place it would be more workers like her

Tanika H  |  Overall Experience 
Rating:
5.0

Very nice and straight to the point .

randie r  |  First Impressions 
Rating:
5.0

Excellent customer service & fast service

natasha l  |  First Impressions 
Rating:
5.0

Good job

David S  |  First Impressions 
Rating:
5.0

This UHaul facility was an excellent choice for my needs.The Manager Ms.Angel Lyles is one of the most competent hardworking person I’ve met in a while,excellent attitude,knowledgeable,helpful.

john d  |  Overall Experience 
Rating:
5.0

The General Manager (Angel) was very helpful while she took care of several customers in record time. And the young lady (Taylor) that was working with her performed her duties well.

Mary J  |  First Impressions 
Rating:
5.0

Angel was very courteous, professional and friendly. Fast service and the building was very clean. Thank you!

Meekin F  |  First Impressions 
Rating:
5.0

Everything was thoroughly explained...

sabeel e  |  First Impressions 
Rating:
5.0

Service was above and beyond. I was very happy with how I was treated. I will definitely use their services again.

ADDIE C  |  Overall Experience 
Rating:
5.0

I was glad to find out that we had one in our neighborhood. Everyone was very Friendly and Nice. Thank you for your Service.👌

Glenda J  |  First Impressions 
Rating:
5.0

Thanks Angel &Beauty you two rockkkkkkk

ROBBIN M  |  Overall Experience 
Rating:
1.0

Hey so my stuff pictures of my kids my baseball cards and stuff I have on a kid I've been sick and I asked him I've been in and out of the hospital and when I called them they said they weren't going

mike r  |  Overall Experience 
Rating:
5.0

THERE WERE MOUSE DROPPINGS IN OUR STORAGE UNIT AND WE NEVER HAD MICE. ALL IN ALL, I APPRECIATE HAVING A PLACE TO STORE WITH SUCH KIND PEOPLE. VERY PROFESSIONAL. THANK YOU,

DEBRA P  |  Overall Experience 
Rating:
4.0

Keep up the good work

Anthony A  |  Overall Experience 
Rating:
5.0

I was very pleased with this location The staff was awesome, so friendly helpful and KIND . I was so happy I had chosen that location . Thanks for having awesome staff

Lenora G  |  Overall Experience 
Rating:
5.0

The onsite representative was professional and courteous, she went above and beyond my expectations. The facilities are clean, secure and well maintained.

Alonzo D  |  Reservation 
Rating:
2.0

Charged for cleaning in error after being told I was good to go upon returning the van.

Crystal L  |  Overall Experience 
Rating:
3.0

I moved out of the storage 8/16 and i got letter every week saying my rent is late. You all sh ou uld know when a person move in and out . That did feel good opening up letter saying you late.

shirley p  |  Overall Experience 
Rating:
4.0

Thank you.

Quiaria R  |  Overall Experience 
Rating:
1.0

Waited over an hour because the person who was authorized to check people in was not in the store. Unacceptable. Then to get assigned a unit that was not easily accessible.

olamide m  |  Reservation 
Rating:
5.0

We had movers who interacted with the staff. I never went to the facility but received several phone calls with updates on our boxes and our movers were able to pick up and return them on time easily.

Clare D  |  Overall Experience 
Rating:
5.0

Everything nice, could use more employees on site

VICTORIA C  |  Reservation 
Rating:
5.0

Great staff

RONALD C  |  Overall Experience 
Rating:
5.0

Thanks

dominique s  |  Overall Experience 
Rating:
4.0

The only problem was. I check put 4/6/2018. But they are still calling for april and may bill.

Rob B  |  Overall Experience 
Rating:
5.0

I would definitely use your facility again .

Samuel L  |  Overall Experience 
No reviews have been submitted for this location.
Back
To Top