Trailer Rental & Towing in Chicago, IL at U-Haul Moving & Storage of Bridgeport

1530 reviews

431 W Pershing Rd   Chicago, IL 60609

(773) 496-4956

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(773) 496-4956

431 W Pershing Rd
Chicago, IL 60609

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Chicago, IL 60609

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

1530 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Nothing fast and efficient.

HERMAN D. 
Rating:
1.0

No communication until the prior day of the reservation, I booked my Uhaul 3 weeks ahead and it was changed at the very last moment less than 12 hours, and the agent offered me the nearest uhaul alternative being 120 miles away from that of a different city.

Karthik I. 
Rating:
5.0

I couldn't find the gauge to tell me how many miles I had used.

SHIRLEY R. 
Rating:
3.0

The instructions on picking up/returning the truck via the mobile phone were very unclear causing a not so great user experience.

CORKY H. 
Rating:
5.0

Keep doing what you're doing I'm well satisfy

ELOISE H. 
Rating:
1.0

I left my phone in the truck, came back a hour or two later to retrieve it and it wasn't left in the lost and found property box and the manager on duty wasn't customer friendly.

Shannon C. 
Rating:
4.0

This was my first time renting from u haul and overall everything was okay. But I also wanted to rent a appliances dolly, and I put that in my order but when I went I assumed the dolly was gonna be in the truck and I should of asked but this location should work on communication.

rachelle S. 
Rating:
5.0

Good work guys

richard O. 
Rating:
5.0

great location, customer service,

JEFFERY M. 
Rating:
5.0

N/a

GREGORY M. 
Rating:
5.0

Everything was good I have no complaints.

Sandra B. 
Rating:
5.0

cab was dirty, clean inside cupholders and wipe down dash better

Taylor E. 
Rating:
4.0

Thank you.

dotison M. 
Rating:
3.0

The general manager woman was upset over a dispute that happened between 3 men and brought her issues to me when I was going to need a longer time and she asked me. I ad to be given another vehicle because the 1 I was given driving door would not close according to the dash and the vehicle was only 1/8 full. I would ask to improve on customer service. The woman that got the truck was nice and polite but I understand time is of the essence but people are moving for a reason What the general manager did not know is that there needed to be a police escort and that was the reason but being upset about 3 men and forwarding that anger to another client is not acceptable because everyone has different lives and one does not know how a person woke up that morning. The gentleman that helped me turn my truck was polite as well.

MYRA C. 
Rating:
1.0

The location I made my reservation at (5155 S Cottage Grove Ave. Chicago, IL 60615) has its official hours listed as 9:30 - 4 pm on Sundays. However no one was in the office and the building was closed whenever I arrived at 11:30 am to pick up the truck I had reserved.

OLIVIA P. 
Rating:
2.0

Better customer service...make customers feel the satisfaction of wanting to come back. Personally not coming back

Tomas O. 
Rating:
5.0

Everything was great! The young lady who serve me was professional and great! Customer service skills and everything was great for me. Thank you.

Kathlene W. 
Rating:
2.0

Make sure the vehicles keep up with their maintenance The roadside service is horrible find a better way to assist your customers if the vehicle breaks down The waiting period for a customer to get help is entire to long do not send a truck out if the engine light and other lights are on get the truck service and last but not least all refunds should be given back to the customer if the truck has broke down if it is the company‘s fault

Belinda E. 
Rating:
1.0

It has been the worst experience ever. First i get into an accident and now they charge my account 3 months later. Then try to charge me for gas. Ill never use uhaul ever again.

RAKIA P. 
Rating:
5.0

Nothing

LIZA B. 
Rating:
1.0

This lady she have a very bad attitude like a kid / not professional at all / service very bad. I will never come back to this location. I hope someone to give me a call. To explain the situation.

WALID A. 
Rating:
4.0

Everyone was helpful and very nice

James C. 
Rating:
1.0

Service

JAMES R. 
Rating:
1.0

Young lady there is a staff of U-Haul very disrespectful very unprofessional I will be reaching out to corporate about my experience with her.. when I asked her to speak to the manager she told me she would call her for me because the manager is her aunt and she can see what she wants.

LANCE T. 
Rating:
3.0

On my initial call to verify my pickup location and time, a female named Taylor was not professional at all. When she picked up the phone, I introduced myself, then asked for her name. She was sort of rude and asked why I needed her name. I asked her if I had reached uHaul? She said yes, I again asked for her name, she responded with, why do you need to know my name? I introduced myself again, and mentioned I would like to know with whom I was speaking to. Just as you would like to know my name. Eventually she stated her name was Taylor. Ms Taylor need to be trained on how to answer phone calls from customers. And get rid of the attitude like I'm bothering her.

Thomas C. 
No reviews have been submitted for this location.

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