Love it, very spacious and staff was very helpful and nice
TANISHA J | First ImpressionsCustomer Reviews for U-Haul Moving & Storage of Bridgeton
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Shout out to Kenya during our pick up on May 15th. We made an online reservation that we realized was incorrect when we got the email confirmation. I called and got it straightened out (supposedly) with the corporate U-Haul phone number. When we arrived, it was a bit off. He was very patient in making sure we got what we needed (trailer) for the time period we needed. And he was very kind in hooking up and explaining the trailer. He was a great example of king, patient customer service.
KIMBERLY GStaff very friendly and accommodating.
Nelseine J | First ImpressionsHope to continue
VANESSA P | First ImpressionsInstallers was very knowledgeable
Larry GMy key to my storage unit got put in the drop box by accident
Shamere J | First ImpressionsThe price was almost $100 higher than what i was told and it looks like the wiring that I had installed was never put in or I have no idea where the tech placed it. I have crawled around under my vehicle twice and do not see it anywhere near where the tow hitch is and I even had a friend look with no luck either. I really like to be able to use what i paid for without having to deal with this headache.
Randall DThe Staff here are way beyond. Ron is an awesome guy . He goes up and beyond in providing customer service. Also the manager on site . She is very helpful . Thank you Uhaul Bridgeton.
EMMANUEL C | First ImpressionsThe staff there are always helpful and friendly!
Danielle Wnull
PATRICIA Vthe staff here at the bridgeton new jersey location are the best. wouldn't trade them for any thing. still have a unit there i'm using. definitely recommend this place to those that ask.
Cheryl R | Overall ExperienceThe staff there are always helpful and friendly!
Danielle WThank you Owner and Staff..
Natonya M | First ImpressionsI didn’t have any issues moving into the unit and I didn’t have any issues moving out. Everything went smoothly.
Jenisha D | Overall ExperienceVery friendly service and very clean
Jimmy P | First ImpressionsI pulled into the return lane and waited a while before someone came out to assist. Rep equipment wasn’t working so I had to check in my own equipment but when I walked inside - rep was sitting down having lunch with some woman that didn’t work there. I immediately concluded why I wasn’t being helped and did everything myself. It’s ok if it’s a customer inside being helped but I guess eating with a woman was more important
Michael CI haven't moved my items there yet. Will be moving my stuff there March 24th or 25th. My so will be bringing it there.
Gloria S | First ImpressionsVery convenient for me and my family.
KJELL N | Overall ExperienceNo negative issues, appreciate the U-Haul services.
Anita S | First ImpressionsVery polite
Tynaesha t | First ImpressionsThere is nothing…we decided to rent again in May.
ROBERT OCargo van was dusty and need to be cleaned and disinfected in between customers
DARIUS CMy bill has $50 in additional undisclosed fees and nobody would tell me what they for. they just said it was part of the bill. but it looks like I was double billed.
HEATHER MThe man who checked us out was the sweetest and most friendly person ever. He helped us out with everything and he should definitely get recognition :) Thank you for everything Uhaul
Vanessa O | Overall ExperienceThe employee who received my truck was very kind. CONGRATULATIONS
Wadin AIf a storage unit is ever needed by me again, I will not hesitate to come to this location. It’s convenient, secure, and staff was very helpful any time I needed them. I had a great experience here!
Harlie N | Overall ExperienceGreat people to deal with. Well managed! Location is always my top choice.
ROBERT DThank you for your services in my time of needing a storage unit
Tiffaney C | Overall ExperienceMy experience with UHaul was good. The truck was clean and very easy to operate and handle. I didn't fell uncomfortable or not welcomed in anyway. So I have no recommendations on how any improvements should be made. Because I did not see any areas that may need improvements. Thank you for my rental needs.
JOE RAccessing the storage building is still confusing to me and no charge 24 hour access Not everyone works 9 to 5 jobs Thank you for your time Whenever I have called your office the employees have always been knowledgeable polite and quick They are great
Paula J | First ImpressionsThe truck was in poor condition with messed up headlights, to check engine lights, to a jammed roll up door, and faulty side mirrors. The only good thing about this experience was the customer service provided at the front desk. The rental truck itself was a nightmare.
REBECCA PGood
Ken S | First ImpressionsHelp was more than helpful ! Very pleased ! Will use again if needed !!! Thank you !
Sherry C | Overall ExperienceRon was fantastic, a pleasure to deal with and most accommodating. I’ll definitely be back!
JAMES RThe $19.95 rental fee for a truck is false advertising; I rented a truck to get my Xmas tree locally. It cost me $81,00. That is a scam if I ever saw one.. I will never use Uhaul again!
CHRISTIANNA MAmazing customer service, would recommend!
Shannon HPrice kept going up every but the late fee was ridiculous 15 dollars and I was late one time
Robin W | Overall ExperienceI got overcharged I have 7 different charges on my credit card, will be going to the store to see what happened
SANGEETA SAwesome rental experience the staff is friendly and knowledgeable ;-)
Jessie T | Overall ExperienceContinue the good work.
DANIEL WThe worst experience ever with a company. The lies the extra charges and deceitful practices are eventually going to catch up with this Uhaul company. I returned the truck 13 hours earlier and was charged an extra 2 days makes it very dishonest on their part. However I filed a complaint on BBB and will be getting attorney if I need to.
GERARDO FReal convenient, great access!
Eric D | First ImpressionsThe staff are very professional,friendly and knowledgeable. Very happy with the quick sevice.will definitely recommend the Bridgeton n.j. location.
Michael SExcellent customer service and quick set up.
Susan N | First ImpressionsEasy pickup and drop off
DAVID WLo recomendaría, pero en otro lado que no sea, en el pueblo donde yo lo alquile ya que nos trataron muy mal, no nos quisieron antender porque no hablábamos inglés y porque la que iba a menejar eta mujer
Diego RNothing!! Always a fast transaction and love the no contact option(mobile) to return the truck after hours
CORNESHA LJust need to make sure equipment is not broken before it's rented out to the next person other than that everything is wonderful
KIMBERLY LI see nothing to be improved, all was well
MARLYN SIt was great service
RICKY BThe place to go if you need storage
howard c | Overall ExperienceGreat place to rent for your storage
Sharonda S | Overall ExperienceThe staff at the Bridgeton New Jersey location is amazing. They work above and beyond to accommodate all of your moving needs.
Cheryl R | First ImpressionsThe man at the bridgeton NJ uhaul was great and very knowledgeable
RODNEY BVery friendly, knowledgeable staff.
DONALD MVery helpful and friendly staff member, he made the whole experience easy and enjoyable.
AMELIA WNothing
RUSSELL WTerri & her team always went above & beyond to help me with my needs. The team is very kind & courteous which is impressive to me as a client.
Michelle G | Overall ExperienceMoving my items into the Self-storage unit was easy. I liked that everything was done online and I didn’t need assistance from a store associate.
Jenisha D | Online Move InAll the employees were great, but Teri was awesome. I will recommend her to anybody at this facility just because she’s an awesome manager and runs the building great.
Erica S | Overall ExperienceGreat experience thank you
LYNN LVery organized in and out quickly
Ellsworth WStaff was friendly and accommodating! Terri took great care of all my storage needs.
Mikayla Y | First ImpressionsEveryone was very helpful
Paul HThe truck seemed to need an alignment.
Bernadette HGreat service keep doing what you do
James EUnfortunately I hope I don't need uhaul in the future I will not use your services
Jennifer M | Overall ExperienceVery polite and helpful
William KI already suggested your facility to a friend :)
Rikki L | Overall ExperienceTerry, the manager and her employees were always helpful and polite.
Dave H | Overall ExperienceYou from desk associate was very unprofessional I came in at 6:30 was the only person in the store started my transaction obtained my rental. Informed the associate I needed tv boxes. He responded go look to see what sizes you need and I will help the customer behind you and be. Right with you. This was kind of strange because I knew what size I needed but to be sure I stepped out to double check by calling. I proceeded to wait for a half am hour occupying my time by talking on the phone before I became frustrated because the one customer turned into two or three and re helping the one that he initially help. I asked at sometime around 7. Can we finally finish my transaction I’ve been waiting for a half an hour and have things to do. To which the associate responded I could just close the store and not sale you anything since it time to leave. At Tia point I got made and said no sir you can’t I’ve been in this store waiting politely letting you take customers when I was the first person in the store. The other customer said well you don’t even know we called. I initially ignored her. The associate went on to say your being rude. My response way your being unprofessional I allowed you to take all theses customers I could have said no and finished my transaction and been out 25 minutes ago can we finish. He rings it up I pull out cash. He the says if your paying with cash you have to wait because you came right before the store close and I already counted my cashed drawer. I immediately checked the call times on my phone for when I reached out about the TV boxes confirming that was at7:22 and responded that’s weird as a previous supervisor and manager of multiple store cash counts are suppose to be completed between 5-10 befor close of the day I’m very sure I came a half hour before so hour is your lapse in following company policy my fault. He looks me in my face and says either was you going to have to wait until I count my cash back in. Then continues to wait on the other client. I again interject stating I’m not interested in waiting for you to finish with them before you count you drawer I would like to leave. At this point very annoyed and displeased with the company and the service rendered. This is when one of the customer decides she has a right or place to speak to me. I let her know I’m not so kind words this has nothing to do with her and I highly advise that she mind her business and stay out of mine. She start to talk about how they called ahead. How I don’t know who I’m talking to her friends is pulling her back while she talking about you better get her cause I’m shaking and she don’t know me. Mean while you employee is watching this interact not commenting knowing that the other group was inappropriate for speaking to me and initiating a confrontation. Then the other friend comes around the corner talk about she don’t know she can get it in he here. To which my response was please let’s try so you both can get ya feeling very hurt. That’s when their male companion came around the corner and got in my face screaming at me like I’m a man. I said I need all yall to get out my face before I go pop the trunk on yall ( crow bar) due to it being a man and 2 women and u -haul rep still not feeling the need to stop or call the police on my behalf. It was not until he realized I was nut backing down and I was stand up for myself did her then say if everyone doesn’t calm down no one is getting a moving trunk. Neglecting the fact that this whole altercation was initiated and egged on by him and his lack of action to spite me because he felt I was being rude speaking up for my self after being left waiting for a half hour previously because I did not. Something need to be done. This altercation could have endangered my life. I feel as if is just being pushed under the rug especially since he identified himself as the supervisor multiple times lying about that. It was only because I had use the facility before did I know who the supervisor and manager was due to former academy training. I would like a response from someone higher then the store manager. She is nice but I’m sorry that happen doesn’t change the possibility of what the outcome could have been, due to this employee malicious intent
EBONY BThe Bridgeton office is excellent, clean ,safe, and the staff are extraordinary. Miles took great care of me and there was a woman there I did not catch her name but she was also very helpful. Best storage unit I have been to!
LINDA J | First ImpressionsI was never told about after hour charges, I drove to various U-haul locations looking for an open location and got charged for the mileage. The Compass Storage representative told me I had to go back and pick up the truck and take it elsewhere or lose my reserved deposit because they couldn’t give me cash back and there was no card on file. They cannot give cash to U-haul customers. After complaining, they promised to mail a check but still charged me the extra mileage, and after hours fee. Bridgeton should have informed me of all of this prior. They selected this location when I had rented from them 6 days prior and returned my truck to an actual U-haul facility that I was familiar with near me in Philadelphia. Never again!
Audrey WStaff was awesome as always. Was in and out with ease.
Daniel WThe drop off was smooth and the customer service was very friendly
Dwaune CStaff is great, friendly, and professional. When it didn't look good, they went out of there way and was able to come up with a solution for me to get a vehicle so I could move my belongings to another state.
Ronald CI would NOT tell folks about this location SOLELY due to the HARSH customer interface that occurred with the manager, Terry Forrester. She was very critical of her job working conditions and has NO appreciation to the customer. I will say that others, specfcally Jimmy and Will, were pleasent and welcoming.
evan bI love UHAUL!
Anita J | First ImpressionsI cannot think of one thing. I had a great experience with U-HAUL and the staff are just Wonderful and Extremely Helpful. I will definitely recommend the Bridgeton, NJ U-Haul service. Thank you Terri, William Brandon and Miles.
Michele TThank you and I’m thankful for your business !!
Makhi P | First ImpressionsWill was excellent and did his best to get us the best rate possible.
Darren BThe installer was great! Unfortunately he was working the counter and putting the hitch on my car. He was pulled away from the install and I think that’s why it took as long as it did. I am really happy with the finished product but getting there was a challenge.
Michael SNothing
Antonn Mexcellent costumer service
mary rI can not thank the staff enough for being kind and understanding and helping us keep our things safe . They went above and beyond to ensure we had a positive impact in a desperate situation. Thank you all you are kind beyond words!
Alverna S | Overall ExperienceTook longer to rent a trailer than to buy one !
frank bThese folks are super helpful and knowledgeable about any situation that might arise in your moving or storage needs. Thanks so much!!
ZANE G | First ImpressionsGreat experience through the whole process. Thanks
Zane GRaining earlier that day. Our unit had dirt in front of it which turned into mud and we had no choice but to walk through it during the unloading process... Otherwise it was Excellent...
DOUGLAS S | Online Move InThe general manager was a delightful lady very helpful and friendly
Darius C | First ImpressionsAs my family and I were going through a difficult time U-Haul staff and company was patient and understanding due to our unfortunate circumstances and mishaps Thank you for being there And the manager is my number one fan thank you so much for your prayers The Martin Family
Cynthia MI had no issues or problems.
Mae WTruck ran great no issues at all
Reagan LDon't change a thing.
Dwayne GStorage unit was great!! Just horrible experience with renting u hauls been over charged and still have not got a refund
Nakia S | Overall ExperienceMy problem was 3 times I had a problem with the people storage next to mine where things leaped over on my side from dirt, bikes and calls me have to throw a lot of stuff away 3 times including the same day I went on and moved out of this storage.
Brenda W | Overall ExperienceVery competitive and reasonable
Frederick S | Online Move InThe guy that waited on me was so professional and so nice, when I go back I will always look for him. Such a sweet person and a very good personality
Pamela C | First ImpressionsGreat team. Thanks for everything!
Rashonna W | Overall ExperienceThis is the second time I have use this facility. Great staff, convenient location, always clean and well-kept. Can’t go wrong using this facility. Packaging supplies always well stocked, Terri and her staff, always willing to help. Great place!
JOHN M | Overall ExperienceNone
Lee G | Overall ExperienceCould never recommend
Shaun C | Overall ExperienceToo expensive
Britney K | Overall ExperienceBoth of my units have known issues with water intrusion. When I brought it to the attention of the staff they told me that they have a lot of problems with water in that set of units. Seem like negligence on the owner of this location. The roof itself leaks in multiple spots. It looks like they covered up the interior with some kind of insulation to hide the roof. This insulation then pooled full of water and then leaked onto my belongings. I was offered a few boxes from the used box pile as compensation. The video I took shows water pouring from the roof into the unit. I am lucky my mattress soaked up a lot of the water or it could have been much worse.
Chad K | Overall ExperienceIt was great doing business with you guys.
Garold S | Overall ExperienceGreat experience with the staff and facility. Reasonable rates and convenient access.
Karen W | Overall ExperienceThe staff was very helpful in every aspect
SAMUELL B | First ImpressionsVery good 👍
Lee G | First ImpressionsTerri is the best manager
Jose D | First ImpressionsVery friendly staff, excellent service
Maurice J | Overall ExperienceThe trailer was not properly attached to my vehicle and as going over a bump the trailer popped off the hitch and could have caused and accident hurt us and someone else. Also it bent my hitch. Staff never refunded me my 30 deposit kept saying they sent it now saying it's going to take time after they told me to come get it in person. Overall experience wasn't great because I could've been killed or hurt as well as my two male passengers that were luckily with me to make sure I was ok and helped me reconnect the trailer properly and securely. Definitely will not be returning to this location
Sherry R | Overall ExperienceVery good service, friendly
Maurice J | First ImpressionsIt was very clean and nice
Sandra H | Overall ExperienceFlexible
Millard J | First ImpressionsTerri was very helpful and considerate. Very good people to work with. I would definitely recommend them.
Lisa K | Overall ExperienceI had 4 units since 2019 after a very difficult time, not to mention the pandemic. Your staff was always helpful the facilities always safe and secure. I had both indoor/outdoor. Thank you U-Haul for securing my belongings safely and I have the locks to prove it.
Annette H | Overall ExperienceThey go above and beyond to assure the satisfaction of their customers
Cynthia L | Overall ExperienceI had never rented a storage locker. It has become quite a process. The staff at the center were patient and clear as they walked me through the how's and why's of everything.
Rebecca S | Overall ExperienceThis facility must fix the Alam System they have. Even after swiping my Access Card 💳 to gain entry to my unit the Alarm still sounded when I opened the roll up doors. Please address this situation ASAP. Thank you.
Ruben H | Overall ExperienceNice friendly people
Viola L | Overall ExperienceStaff was pleasant and helpful. Facility clean and well lit.
Alfonso H | Overall ExperienceStaff was very friendly and explained everything well. He answered all of my questions, before I could ask them.
India J | First ImpressionsTerri was wonderful. Very helpful, friendly and provided great service.
Karen W | First ImpressionsIt would be helpful to give Senior's discount . On your storages. Thank you
Sharon W | First ImpressionsAfter a small confusion on my online rental, The process and service was very good. Manager was very friendly and helpful.
Andrew E | Online Move InI would certainly use this facility again and no doubt recommend it to anyone who asks. Everyone was most friendly, courteous, and professional.
Janet G | Overall Experiencedid not like the harassment for failed payment
Carole G | Overall ExperienceMy experience with Staff Member Terri was above and beyond excellent. I am grateful to have had the opportunity to do business with such a honest, kind and caring person. Kudos to Terri. You deserve whatever bonuses are offered and more. Deborah King!!!
DEBORAH K | Overall ExperienceMy stuff got stolen and never recovered, got told 2 weeks later my storage was broken in to , after they supposedly do weekly checks on the units , how does it take 2-3 weeks to tell someone their unit was broken In to , if they do weekly checks , would give a negative 10 If I could
Bryan M | Overall ExperienceThe store is very well stacked for all your packing needs.I didn’t rent a vehicle but was impressed with the amount of available choices.Loved that the units were inside.First class facility starting with the front desk staff that were a great help.
Marvin A | Overall ExperienceGreat service very clean units
Thomas S | Overall ExperienceNice place I’ll use it again if I have to thanks
Jeanette B | Overall ExperienceThe staff was very accommodating. The the unit was spotless.
Russell S | Overall ExperienceIt would be great if more carts were available.
Jenelle T | First ImpressionsI truly appreciate Terri and staff in the bridgeton office very helpful.
Drusilla M | First ImpressionsLoved everyone professionalism and help
Kareemah J | First ImpressionsStore manager was extremely helpful and very nice. Building was spotless and so were bathrooms.
jonathon t | Overall ExperienceTerri is a great asset to your facility.She was very helpful in finding a unit to fit my needs.
Marvin A | First ImpressionsTerri & her crew are Awesome
Jessie T | First ImpressionsTerri was excellent to engage with
Gerard S | Overall ExperienceGreat staff very good at explaining everything and treats people with respect. Cleanest place I know and safest with ur belongings. 5 star place!!
Stephanie S | First ImpressionsAwesome customer service in Bridgeton
Odalinda C | First ImpressionsCan’t complain Twas very clean convenient and hassle free and climate controlled
June L | Overall ExperienceI wish that they would have given some money back being that I wasn’t in storage all month I fell it’s not fair to keep all money an I was out before middle of month or even next to other payment
Loretta R | Overall ExperienceVery happy
Gene R | First ImpressionsTerri was very helpful and the facility is well run. I plan on going back in the near future, when I will possibly need more storage space.
theresa a | Overall ExperienceStaff was very professional. I would highly recommend Storage facility to anyone. Facility was extremely clean and very secure.
William C | Overall ExperienceThe man who ran the front desk was absolutely exceptional/phenomenal
Alyssa B | First ImpressionsThe girl that works in the Bridgeton store in incredible. What an asset to your company.
Barbara S | Overall ExperienceThe manager and all customer service employees are very accommodating, compassionate and professionally caring for their clients and their stuff and very helpful in each areas customer needs a help with any requests and guidance. Best team ever and very welcoming staff
Alla I | Overall ExperienceSo far so good
Frank P | First ImpressionsThe staff we encountered were friendly but we didn't like how we weren't given the first month free offer upon arrival after a one way from MA. Especially since we had to use 2 U-Haul storage locations since they didn't have any large enough sizes available. Also, we picked a unit based on what was recommended on a call and it turned out to be nowhere near the size needed to properly store our items which left us with the need for 2 units. Due to extreme limited availability with U-Haul storage locations, our units were 40min apart, driving which reeked havoc on the mileage we just used on our most recent U-Haul truck rental yesterday. The staff we encounter at every U-Haul we've worked with have always been exceptional which is why we still always choose U-Haul but the amount of money we just spent with you guys on our recent moves from MA to NJ to DE was obscene and we just feel like it didn't need to be that much. Especially on a moving budget.
KAA-MIL A | Overall ExperienceThe staff there is nice nd helpful
Raheem B | Overall ExperienceThe lady in the office was super friendly and helpful every time we were there. Would highly recommended this location to anyone looking to rent a truck or a storage unit!
Brody C | Overall ExperienceStaff were very friendly and helpful. Will recommend to everyone. Facility was always clean.
STEVE E | Overall ExperienceThe place is clean but the storage spaces are extremely small. I ended up having to rent 2 garages. And they up charge by requiring you to buy their locks for $12 each. I would only recommend for storing very small items or boxes.
Faith U | First ImpressionsExcellent experience this time.
William C | First ImpressionsTerri the manager is awesome. Place is always so clean and I always felt comfortable storing my belongings there. A1!
Daniel M | Overall ExperienceThe friendliness and professionalism was amazing from EVERY employee. That is by far hard to come by. I will drive to the next city over just to do business with them.
Crystal C | Overall ExperienceThe manager Terry foster. Was very professional and helpful helpful. If there was something your company couldn’t help me with.She sent me in the right direction. I’ve had several storage is in my lifetime.This was the best experience due to the great management
Danny S | Overall ExperienceThe facilities felt well maintained and probably cleaned, however, the staff is the true reason for such a great experience.
Eliseo C | Overall ExperienceI worked with Brandon my entire experience with your facility. He went above and beyond. When ever I visited and he was free he always took the time to check with me to make sure everything was ok. Unfortunately a friend of mine didn't get the same level of service. In this age of technology I would think Uhaul would have a backup system in the camera system since alot of storage units are long term. She lost Her entire life of personal item's and us deviated.. Going forward if I need units I will check how long cameras are viewable.
Sue-Ellen H | Overall Experienceawesome service amazing people well done
Brian O | Overall ExperienceGreat
Frances H | First ImpressionsThanks for help me with my stuff. I like it places like this 👍
Jose i | Overall ExperienceParking garage doors are always broken
Crystal H | Overall ExperienceBrandon was very informative and helpful. A pleasure dealing with him and the other staff.
Sue-Ellen H | First ImpressionsYou guys were Great!! Very clean facility and the staff was always welcoming and willing to help. If I ever need a storage unit again, best believe I'll be back! Thanks for being great over the past year.
Jake J | Overall ExperienceI told my cousin about the Uhaul storage. The young men were very help and Courteous.
Arlene H | First ImpressionsThe fact that the staff finds all sorts of ways to overcharge you and not inform you of these hidden charges really made my experience horrible
jarvis B | Overall ExperienceExtremely helpful and friendly staff member. Bathroom was immaculate as well as the storage facility itself.
Kelley M | First ImpressionsThe guy that helped me was so wonderful and helpful I had a full breakdown in the store and he helped me out with everything I needed upgraded the storage unit I needed because it was too small just overall so helpful and sweet.
Nazahry T | First ImpressionsMy experience with this facility has been superb!! The manager Terri was very helpful, friendly and knowledgeable. The units were kept clean and well lit. I would recommend this storage facility to anyone with no reservations.
Beverly C | Overall ExperienceGracias! 👍🙏
Donna H | First ImpressionsVery friendly , service and quick, with highly recommend anyone!!🤗
Andrea B | First ImpressionsDevon Chinese at the Bridgeton location was very nice and resourceful with helping us well versed in rules logging into storage and departing thank you so very much and on Dante picking up and returning very convienent and safe
robin c | First ImpressionsGood job!
MARY S | First ImpressionsGreat customer assistance, easy to work with and accommodating!
KENNETH R | First ImpressionsEveryone I dealt with was professional, courteous and friendly. They make everything easy.
Jane R | Overall ExperienceVery nice employees
STEPHANIE S | Overall ExperienceBeen with them for a year, never have had any issues EVER! I lost my key card, no problem.. .replaced same day. Needed to change my debit card, no problem...made it easy. Spent $175 a month for the temp control as I had to store books and pics...so worth it. Always clean too. Thanks to the staff for always being helpful and very friendly.
Sabrina S | Overall ExperienceLos escogí por las buenas reseñas q tienen y son muy ciertas. Excelente servicio.
Lizette S | First ImpressionsEveryone was awesome! Place is clean and easy to access. Perfect
Marc B | Overall ExperienceTge staff was great..woukd akways call me when i ssnt an email. I love love the convenience of the garage in bad weather
Barbara A | Overall ExperienceVery clean, well maintained facility, even the bathrooms. Stuff was in storage for almost 2 years and didn't aquire any weird odors, no pest issues, mold, etc. I had a climate controlled unit which was a little pricey, but most are and Bridgeton is more reasonable than others
Leah C | Overall ExperienceThe storage was clean and the staff was excellent. Thank you for all your help..
SHARON F | First ImpressionsStaff was very helpful n curtious
CHRISTINE A | Overall ExperienceI was extremely impressed with the cleanliness of the facility, the ease of access and Terri was so very helpful and knowledgeable. I have never rented a storage unit before but I will definitely recommend your facility.
Beverly C | First ImpressionsVery nice and clean place. The carts made it a breeze. Staff friendly and helpful
Leon F | First ImpressionsGreat facility i felt comfortable leaving my possessions there where they had to be kept at a controlled temp. my piano didn't even need tuning after 13 Months. thanks again.
Claude J | Overall ExperienceI had to get a U-haul 3 times in 3 months. I used this facility each time. Every single time the staff were amazing especially the general manager. I dealt with her the most. I'm sorry I don't remember her name. She was very nice & knowledgeable. I'd recommend this facility to anyone. Thank you for the great service.
Nicole M | Overall ExperienceThe easy convenient it was to use u-haul and the way it was to load and unload even in bad weather
Franklyn H | First ImpressionsThe customer service rep was excellent; knowledgeable, friendly and courteous. The facility was bright, clean and well maintained. It exceeded my expectations
ROBERT C | First ImpressionsIn my time of need, you were there. No other facility compares to you, whatever it is that compels/motivates you to offer such great service, pleasant staff and an abundance of services, please keep doing it ! PDeJesus
Pascual D | Overall ExperienceThe service was excellent very very helpful and courteous
Edith S | First ImpressionsTerri was always available and always helpful. Other than the few times we had to go into the actual store, we just went in and out and with the loading bays, it made everything that much more convenient. All around great experience, will recommend!
DANIEL M | Overall ExperienceCurrently occupying 3 units at the Bridgeton NJ location . All have been consistently clean, whether an outdoor or indoor unit. Terri is great!
DANIEL M | First ImpressionsVery nice, clean unit
Jake J | First ImpressionsPerfect !! Extremely helpful, caring for all my needs. Wonderful experience, don’t believe me? Give them a visit/call, you won’t be disappointed !
Pascual D | First ImpressionsCustomer Service was excellent.
Patricia t | Overall ExperienceTerry is very friendly, kind, efficient and is very professional. She explained and went over everything I needed to know. She is an asset to your company.
Brenda T | First Impressions...
Crystal H | Overall ExperienceU-haul has a wide range of products to offer its customers. Very affordable and effective. The staff were also very professional, helpful and able to address all of my concerns.
Marie L | Overall ExperienceGreat company
Krisdi G | Overall ExperienceAmazing location!
Genida G | Overall ExperienceThe staff made an significant effort to provide me with a positive experience starting from the moment I walked in and extending beyond moment I completed my order process. Fostering true loyalty!
Marie L | First ImpressionsVery nice people in the office,great location ,well maintained.Will go back again if needed.
carole p | Overall ExperienceThe agents were friendly and and explained everything clearly.
Claude J | First Impressionscame in handy for a rushed move forever grateful
William V | Overall ExperienceGreat service overall nice clean building, restrooms and good employees!!
Richard A | First ImpressionsEveryone was professional and kind along with being so helpful.
Cynthia C | Overall ExperienceVery polite and helpful
Maryann W | First ImpressionsFrom start to finish, everyone was kind, helpful, and professional. An amazing experience!
Cynthia C | First ImpressionsWonderful service. Very pleased.
Marie C | Overall ExperienceGreat customer service showed when I rented a storage unit.
Kevin Y | First ImpressionsEvery thing been great since I start it doing business with you!!!
Manual S | Overall ExperienceEveryone was great .
Gladys E | Overall ExperienceThis is my second time using their facilities, and I couldn't ask for more friendly service and help.
Marianne B | Overall ExperienceGreat service
Thomas S | First ImpressionsI didn’t like the fact that I couldn’t set up my auto pay with my debit card, despite ads saying I can use a debit card. So I had use my credit card. The guys who set up my account were helpful.
Ann M | First ImpressionsI have no complaints at all. The staff wefr very helpful and friendly.
Darlene H | Overall ExperienceVery kind and helpful
Felcita C | First ImpressionsMi first month was free, Always hav access to my storage, Hav a three extra days of payment. Muy buen servicio 👍
Julio C | Overall ExperienceThe two gentlemen were polite and courteous and I had got a great deal so I'm very very satisfied.
Regina H | First ImpressionsClean environment. Well lit. Perfect location. Easy access. Reasonable prices. Rolling carts readily available. Exactly what we needed for short term storage of items before a yard sale.
Rita B | Overall ExperienceGreat place. Wonderful staff.
Dana O | Overall ExperienceCouldn’t imagine better.
Karen E | Overall ExperienceEveryone is spoke to was great. Sue was awesome! Thanks for your help.
dominic r | Overall ExperienceGood company
John S | First ImpressionsVery Professional, I would highly recommend them to friends
Alfred V | First Impressionsthe service I received was far above average on any professional customer service rating scale.
Robert P | First ImpressionsEveryone was very nice my experience was very good.
Terry J | First ImpressionsWonderful ! Courteous and friendly service!
David B | First ImpressionsVery helpful.
Sean M | First ImpressionsHello, very helpful, very thoughtful and complete.
REYNOLD M | First ImpressionsIt was definitely a beautiful place. Staff was very helpful and friendly. Will definitely be doing business again if I ever need another storage space or uhaul.
Tomeaka M | Overall ExperienceKind professional and friendly service. Easy access. Convenient location. Clean.
Rita B | First ImpressionsVery accommodating. Fast pick up and fast drop off. Even came back next day to take away. Great experience.
Nicole N | Overall ExperienceOur delivery was on time.
Doreen O | Overall ExperienceAll the stuff that was very kind and helpful I will use them over and over again
irene b | Overall ExperienceThe staff was great until I ask questions about closing my account
John R | Overall ExperienceMy experience with this U-Haul and storage unit was great. I had access to my unit 24/7. The store clerks were very nice and zi would recommend them to my friends & family.
Beverly J | Overall ExperienceClean and well maintained. Very well lighted at night time.
Warren W | Overall ExperienceDevon was AMAZING! I was really stressed out finding a great storage facility around my area. She helped me with every little thing and answered all questions. She went above and beyond. Thank you!
Amanda F | Reservation