Customer Reviews for U-Haul Moving & Storage of Clarkston

2,977 reviews

885 Northern Ave   Clarkston, GA 30021
(East of I-285 @ Church St Exit)

(404) 294-7368

View Facility Map

Office Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(404) 294-7368

885 Northern Ave
Clarkston, GA 30021
(East of I-285 @ Church St Exit)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

MICHAEL E 
Rating:
5.0

Customer did not leave a comment.

LAQUASHA G 
Rating:
4.0

Customer did not leave a comment.

terri s  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LINDA S 
Rating:
5.0

Fast service and pleasant service staff.

GLENN S 
Rating:
3.0

Your rent is Expensive, to compare to other storage

aloys s  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

patrick a  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TERICA M  |  Overall Experience 
Rating:
5.0

Thank you 😊.

cheryl b  |  First Impressions 
Rating:
2.0

There was a3 day trainer with no supervision. He did not no what to do. No where to park the truck or trailer

ANNIE C 
Rating:
5.0

Customer did not leave a comment.

CHERYL J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CIANA M 
Rating:
3.0

Customer did not leave a comment.

QUANICHE G 
Rating:
5.0

Customer did not leave a comment.

carlos t  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ankita p  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ahmad W  |  Overall Experience 
Rating:
4.0

The customer service were on point with my concerns, always friendly and curteous.

Bennie R  |  Overall Experience 
Rating:
3.0

Great staff and very helpful but the storage units were very average a little behind in times especially for the price that you pay. Price was too high.

Anthony M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracy R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

IRMA T 
Rating:
1.0

Customer did not leave a comment.

Kedarian P 
Rating:
5.0

Customer did not leave a comment.

John D 
Rating:
4.0

Very helpful

ankita p  |  First Impressions 
Rating:
2.0

Probably not! The transmission was slipping and the brakes were horrible! We didn’t think we were going to make it to our destination! We wanted to drop off some items to the Goodwill but didn’t want to chance it! I put down an additional $160.00 wasn’t told it would take 3 to 5 bussiness days for the credit card refund. When I called about the issues with the truck , I was told I’ll let someone know!

BRYAN R 
Rating:
1.0

Did NOT have what I reserved. #1 substitute the back would not open. #2 substitute seat did not go forward so I couldn’t reach the pedals. Charged me $54 dollars for going 5 miles. I paid an estimated cost of over 10.00 when I initially rented. Now you have charged me 161.00 for a 5 mile local rental and you are still holding on to 98.00 that I cannot get back for 5 days putting me negative. This is absolutely unacceptable. I am going to make sure that my neighbors and my family of friends DO NOT do business with UHaul. I will go to Craig’s List or Facebook Marketplace from now on.

MARCY V 
Rating:
5.0

Mantenimiento de llantas

jhon c 
Rating:
2.0

Customers service/training employees They don’t know customers

MEKURIA W 
Rating:
4.0

Customer did not leave a comment.

ASHLEY W  |  First Impressions 
Rating:
5.0

U-Haul CLARKSTON, GEORGIA - Is THE BEST STORE - in your chain. This is a VERY WELL RUN store. Employees are very knowledgeable, extremely helpful AND highly intelligent . . . LOVE doing business with this store. Call me if you have any questions - Kathleen Andres | 404.501.0344

KATHLEEN A 
Rating:
4.0

N/A

RICHARD E 
Rating:
5.0

Customer did not leave a comment.

THIN H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

litzy m  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

JUDY L 
Rating:
5.0

They are always helpful and nice!

YANCEY L 
Rating:
5.0

Staff members both inside and out were very nice.

JASON B 
Rating:
5.0

Customer did not leave a comment.

Kelly R 
Rating:
5.0

Wynn is awesome very professional

JACQUELINE J 
Rating:
3.0

Good storage facility

WINSTON S  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

RENEE M 
Rating:
5.0

The staff member was very nice and helpful.

MICHELLE B 
Rating:
5.0

tanks

NIZAMUDDIN A 
Rating:
4.0

Several of my items were missing ; a dresser a night stand. I have to file a claim.

ramona b  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALLEN P 
Rating:
5.0

Customer did not leave a comment.

LUTHER L 
Rating:
1.0

I will never use uhaul again, I chose a different drop of location and you charged me for it, why would you change my drop of location which is 20 mile away from my place, this is cheating, not satisfied with that and I will write very bad reviews about you

AHMED E 
Rating:
4.0

Customer did not leave a comment.

COREY J 
Rating:
5.0

Customer did not leave a comment.

AGHA P 
Rating:
3.0

Customer did not leave a comment.

Nizar J 
Rating:
5.0

Customer did not leave a comment.

FRANCES C 
Rating:
5.0

Love the customer service

RODNEY T 
Rating:
3.0

Did not have furniture dolly as requested, but still supplied appliance dolly which was more helpful than nothing. Mileage incorrect on receipt, rating for location would be above average after that is fixed and refund applied

DANIEL R 
Rating:
5.0

Staff was so nice and helpful! I had a positive interaction with 5 different staff members at various points in time during this rental experience.

EVYN M 
Rating:
5.0

Customer did not leave a comment.

zayinabu k 
Rating:
5.0

Customer did not leave a comment.

HARRY M 
Rating:
5.0

Customer did not leave a comment.

NAWEED B 
Rating:
5.0

The staff went above and beyond I went to personally thank Reagon you was the angel that was sent to me. Thank you

Tashina J  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

princess m 
Rating:
4.0

Other than limited parking space, everything was great!

VINCENT M 
Rating:
5.0

Customer did not leave a comment.

IDER N 
Rating:
5.0

Customer did not leave a comment.

TORRENCE B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Diane H 
Rating:
3.0

Needs to be more organized. Trucks should be checked out more frequently before they are given out. The staff are down to earth which is nice.

NICOLE W 
Rating:
5.0

Customer did not leave a comment.

STEVEN D 
Rating:
3.0

The unit was not lit at all. I had access at night it didn't do me any good. It was to dark inside the unit to work.

Charlie R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jennifer m  |  Overall Experience 
Rating:
5.0

Customer service c'est excellente`!

BETTY W 
Rating:
3.0

Customer did not leave a comment.

FRED M 
Rating:
5.0

Customer did not leave a comment.

NOORUDDIN F 
Rating:
5.0

Customer did not leave a comment.

MARK M 
Rating:
1.0

Customer service was so bad.no hi hello,no good morning even thay does not said thank you for choosing uhaul please come back again.they just giving hard time to customers.i sorry to say but it’s super true.

MOHAMMAD A 
Rating:
5.0

Great staff, very helpful

JEFFREY T 
Rating:
5.0

All went well!

MICHAEL B 
Rating:
5.0

Nothing at all everything was perfect

GLENROY H 
Rating:
1.0

Serve your costumer faithfully, make your payment fairly according to your service.

MIKIYAS W 
Rating:
4.0

More staff per shift.

BEATRICE C 
Rating:
5.0

This was the best U-Haul experience I have ever had.

DAVID L 
Rating:
5.0

Customer did not leave a comment.

Jaquan B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MOHAMAD M 
Rating:
5.0

Smooth rental. Thanks.

Jonathan B 
Rating:
5.0

Keep doing what you’re doing. Customer service was above and beyond. Thanks Joshua, Wynn and shemeka

ANGEL R 
Rating:
3.0

Customer did not leave a comment.

maurice r 
Rating:
2.0

We pulled up to the location and the sign says stay in your vehicle and a representative will come to you. After 17 mins no one came out. I went inside waited at least 5 mins before the 1st representative (African-American that was helping a customer) told her coworker (white female that looked me in my face and moved her laptop as if she was busy) there was a line. The coworker still did not acknowledge me then finally asked if she could help me. I stated I wanted to return a trailer. She finally got up to come outside. The 1st representative stated she didn't see me out there which there are boxes that may have blocking her view but the coworker sits up higher and should have had clear view of the return area and she did not have a customer. When we got outside I asked her what took so long to acknowledge me she said she was on a call (she did not have a phone to her ear nor was she speaking) I told her she looked me in my face she stated she did not see me. After we dropped the trailer she went in and printed my receipt. If I have to return another unit I will drive 5 to 10 miles before I have to deal with her again

FREDA H 
Rating:
5.0

Excellent service they provided great service will always come back to this location. The best UhAul in Clarkston

DEANTRE T 
Rating:
5.0

Customer did not leave a comment.

EDWARD A 
Rating:
3.0

Customer did not leave a comment.

DIONE F 
Rating:
5.0

Customer did not leave a comment.

Lanier P 
Rating:
5.0

Customer did not leave a comment.

BEATRICE C 
Rating:
5.0

Every thing was perfect, I got the truck on time, and the front desk was so nice and friendly.

Hossain A 
Rating:
3.0

Na

Brielle P 
Rating:
5.0

This location is the best! They always have everything perfect for me. The staff is great! Especially Shameka wright. I never have to worry about any mishaps with her. She really knows this business. She should be considered as a Valuable asset to this organization.

Bernard J 
Rating:
4.0

Customer did not leave a comment.

LARRY F 
Rating:
5.0

The staff at this location was very courteous professional and kind. The facility is clean and centrally located. I highly recommend.

lakeisha a  |  Overall Experience 
Rating:
1.0

Bugs

daphne B  |  Overall Experience 
Rating:
3.0

The ladies working there are very professional and polite. However, when I came to pick up a trailer on December 12th, a male employee told me to move my truck and then he disappeared without asking if I needed help. I went in to confirm my reservation and the lady behind the counter tried to reach the guy to hitch my trailer up. 20 to 30 minutes passed before he finally showed up. He said he was on his lunch break which I find hard to believe because it was only an hour from closing time. When he approached me, I could immediately smell marijuana on him. I don't do drugs, but I've been around enough kids and young adults to know what marijuana smells like. Then when I said something about having to wait a long time, this male employee became very belligerent and tried to insinuate that it was my fault for not telling him I needed a trailer earlier. I seriously doubt that this employee can pass a drug test and I'm surprised that U-Haul has someone like him working there and representing the company. There was only one young black male employee on the clock on December 12th around 5pm and I challenge U-Haul to give him a drug test. THC (the chemical in marijuana) stays in a person's system for 21 days. If he's tested and is still there when I make another reservation, then obviously it's ok to use drugs and be disrespectful to customers while working for U-Haul.

KENNETH P 
Rating:
5.0

Everything was fine. Maybe having more spaces for parking.

JOREL O 
Rating:
5.0

nice and respectfull and helpfull

STEEVE P 
Rating:
5.0

All good

IFEANYI M 
Rating:
4.0

Customer did not leave a comment.

ANSEL P 
Rating:
5.0

Wynn was great! She was very attentive and helped me in my time of need. I am truly grateful for the customer service and grace she provided to me! Thank you Wynn ☺️

LATERRIA D  |  First Impressions 
Rating:
5.0

Thanks everything was smooth and went excellent

TEREE' M 
Rating:
5.0

Perfect experience! Wouldn’t change a thing.

CHRISTOPHER M 
Rating:
4.0

Customer did not leave a comment.

BRUCE K 
Rating:
5.0

They give me new ford truck very gas saver

ALAA M 
Rating:
1.0

Rat poop all over my belongings and on top of that they gave me a defective truck and the brakes stopped working. Only gave me a small refund. Worse experience ever

Cheddiann J  |  Overall Experience 
Rating:
1.0

Never received my deposit back,when the manager reassured me she would

Tavis P  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

kayaditi m 
Rating:
4.0

The uhaul is not safe to drive. The passenger mirror is very lose and keeps moving making it very difficult to change lane. I almost got into two accident from not able to see other cars coming. The driver side mirro will not adjust. It's stuck and won't move to make any adjustments. Broke my finger nail trying to adjust it. It's not fair to have a truck that's not safe for someone to drive. I would asked what is the resolution for this very dangerous issue.

Nishchal S 
Rating:
5.0

The service and care at this location is fantastic!! Great experience with the manager and her team. I have moved for work 9 times in 11 years and have always used UHaul. This is the best experience that I have had

RONALD B 
Rating:
5.0

Customer did not leave a comment.

BERNARD J 
Rating:
5.0

Customer did not leave a comment.

Antony M 
Rating:
5.0

Great

ANTHONY H  |  First Impressions 
Rating:
5.0

Thank you for allowing me to use your storage for the last 5 years.

ronie f  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DREXEL B 
Rating:
1.0

I could have lost my life. The break failed and all the system lights and sounds came on. I had to constantly pump break from distant to start slowing down vehicle, at one point it stopped in the middle of the rd on a stop light. Very traumatic experience.

CHEDDI A 
Rating:
5.0

Nice and gentle

HUMBERTO L 
Rating:
5.0

Customer did not leave a comment.

CHIMERIAN H 
Rating:
4.0

Customer did not leave a comment.

CAROLYN L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOSEPH P 
Rating:
2.0

The staff was rude and seemed annoyed the entire time for both the pick up and drop off. The equipment was clean but the check engine light was on the whole time.

Ruth M 
Rating:
5.0

Zombie was very helpful during the rental initiation as well as the gentlemen upon returning.

LEROY C 
Rating:
5.0

The check-in ladies were the BEST! So friendly and efficient. I was very happy!

Mary L 
Rating:
5.0

Customer did not leave a comment.

quativis c  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMAL M 
Rating:
5.0

Customer did not leave a comment.

hassen a 
Rating:
5.0

Customer did not leave a comment.

KIRK M 
Rating:
5.0

Customer did not leave a comment.

JACOB H 
Rating:
5.0

Customer did not leave a comment.

CARDORA H 
Rating:
5.0

N/A

CARDORA H 
Rating:
5.0

I love you all. It has the best people and the best product!

Chris E  |  First Impressions 
Rating:
5.0

Extremely efficient and professional

JACQUELINE M 
Rating:
5.0

The ladies in the office were so nice and provided me with good service.

MARKISHA B  |  Overall Experience 
Rating:
5.0

I had to go to this location because my first location did not have truck. This location was great and Wynn was very helpful! BUT!!!! 3947 Peachtree Rd NE, Atlanta, GA 30319 Was awful and I should get a survey to rank them a 0! Did not have my truck. Did not call me ahead time to tell me. Did not try to help me find a truck. Awful!!!!!

ANNA S 
Rating:
5.0

Great

ABDUL A 
Rating:
4.0

Customer did not leave a comment.

OTTA J 
Rating:
2.0

Customer did not leave a comment.

Allen P  |  Overall Experience 
Rating:
4.0

I’m satisfied with the customer care I received

DEWAYNE M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lamonica B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LUTRICIA J  |  Overall Experience 
Rating:
5.0

Amazing experience

Jeffrey L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

williams k  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bell s  |  Overall Experience 
Rating:
5.0

In my many Uhaul experiences this has been the best uhaul experience ever! The customer service is phenomenal, very family oriented yet each detail of of my moving and storage was handed professionally. The Manager Miss Wynn, Thank You! Thank you to you and every member of your team, Josh, Mike, Laura, the assistant manager Shamicka, thank you! Y'all deserve a raise!

Karen D  |  First Impressions 
Rating:
5.0

Good job

Hniang A  |  First Impressions 
Rating:
5.0

I am so very glad this facility is here for me to utilize.

Gwendolyn F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Belinda D  |  Overall Experience 
Rating:
5.0

Ms Wen was the best! Very pleasant and helpful. For the 2days I was in and out she made our day awesome! Ms Wen's exemplary attitude and her interactions with the customers is by far the best I've seen!

Tracey E  |  First Impressions 
Rating:
5.0

The customer service was incredible nice at Clarkston location. The Milwaukee location is quite not great.

Tesfahun D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Reginald J  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

raymond n  |  Overall Experience 
Rating:
1.0

The staff members are pleasant and the front office/restroom was clean. My particular storage units were located on the back side of the office in what looked like a dungeon when I first moved in. Unfortunately, I moved in last summer during a traumatic time and I was in a rush. My 10x10 unit was in a dark corner with no lights, the door and space was so narrow that it was difficult to move my sofa and bedroom furniture into the unit. The unit was always dark and the hallway smelled like mothballs and dead rats. I knew that this storage facility was not climate controlled but I did not expect my things to be ruined by a leaking sprinkler system that would rust and mold my furniture in both units. I had never seen so much rat poop and urine in my life. I have photos of rust on my things, rust stains are impossible to remove! I was so grossed out by the rat droppings that I had a hard time capturing those photos. I really felt sick to my stomach while my family helped to move my things out of storage this past weekend. I hope they close that side of the building until it is remodeled. No one should have to endure what I experienced when moving out of a storage unit!

DEVIN S  |  Overall Experience 
Rating:
4.0

U Got Soul🎇

Clifford B  |  Overall Experience 
Rating:
2.0

The staff are awesome everyone was extremely helpful and knowledgeable. My issue was isolated, there was a leak in my unit that did a substantial amount of damage to my personal belongings, aside from that , the workers that came to fix the leak damaged my things even more- even going so far as to leave dirty handprints on some of my furniture (I’m assuming from moving it to fix the leak)

Kaira D  |  Overall Experience 
Rating:
5.0

Prices could come down a lot

CYVAL R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Taylor C  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

SHIQUITA M  |  Overall Experience 
Rating:
5.0

The people were very nice and helpful. If needed I would definitely use this storage location again!

Caleb H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MARY M  |  First Impressions 
Rating:
5.0

GREAT.,..

Kenneth P  |  First Impressions 
Rating:
5.0

Staff was excellent and very informed. They were very available if I needed any help or support. The office manager was amazing!

CAROL P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PATRICIAANN C  |  First Impressions 
Rating:
4.0

Overall a very good experience. It kind of got tight. When multiple customers unexpectedly were there at the same time. But thats pretty much an anomaly. Other than that, I can't complain.

Brandon B  |  Overall Experience 
Rating:
4.0

My move out date was 12/11/2023 not the 14th. Overall the staff were very polite and helpful.

syrena s  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Leonard B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kacandra V  |  Overall Experience 
Rating:
5.0

The Best Marvelous outstanding performance

Kisha W  |  First Impressions 
Rating:
5.0

Very nice staf and friendly

Nema S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LUTRICIA J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sean M  |  Overall Experience 
Rating:
5.0

I like the managers who went beyond to see that my storage needs were met in a timely matter. Thank you everyone at U-Haul moving & storage. Ms Wynn the manager there has a very genuine personality that will insure her customers are in good hands. Thank you very much. daryl.proctor70@gmail.com

darryl p  |  Overall Experience 
Rating:
5.0

Wynn and team are amazing

Veronica T  |  First Impressions 
Rating:
1.0

The rats at my bed 😒

Brandon Z  |  Overall Experience 
Rating:
4.0

I think there should be lighting inside of the cubes.

CALVIN B  |  Overall Experience 
Rating:
3.0

To Whom It May Concern: Everything was fine for the most part. The manager and staff communicated with me when my unit was approaching the auction date. Even after I paid before the auction date, my lock was cut and replaced. It was a headache trying to get my key to work on a new lock. They finally let me know it was a new lock. Why? I paid my late dues and extra unexplained fees. My rent was for $75 and all of a sudden went up to $95. I came in one time and a customer was in front of me. They could not complete their transaction because it required a manager. The clerk was stressed out, as well as the customer and myself waiting. The excuse was, "thr manager had to take her kids to school". I found that unacceptable when trying to manage a business. She gave the clerk what was needed over the phone to complete the process. Overall, no one was rude and they were professional most of the time (95%). I did not like being put on hold and then being transferred to the national line when my issue was with that local location. Then I was told I needed to drive an hour to make a payment in person or to speak with the manager. Otherwise, the experience was typical and expected. The calls after being a day late was annoying after having this unit for almost 4 years. Thanks

Cedrick M  |  Overall Experience 
Rating:
5.0

Just I lost my sofa pillows, I dont understand how that happened

Lola A  |  Overall Experience 
Rating:
5.0

The storage that was promised to me 2019 was not available it was already in use but I was able to get a full refund. Very polite very helpful she even called me the next morning to tell me there was storage available now becusse someone moved out last night . Above and beyond. I don’t remember her name but her hair is brown roots then blonde maybe pink dye that is wearing off. I believe she is a caucasian. She works the 2nd shift. Her and ms wynn always helps me out and amazing customer service Everytime

Violet R  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

DARLENE L  |  First Impressions 
Rating:
1.0

Average

Clifford B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

renee m  |  First Impressions 
Rating:
3.0

Idk what can be done but the parking space is terribly small. Thats really my only issue. Feels like im playing Tetris with my car everytime i go there.

Daisy V  |  Overall Experience 
Rating:
5.0

No comment on this site so far

eddie d  |  First Impressions 
Rating:
1.0

The set up to drive around that uhual location is terrible and tight. The employees helped but they just took their time and didnt give a professional vibe.

Daisy V  |  First Impressions 
Rating:
1.0

My stuff was ruined due to rats and the staff was rude

Unasia A  |  Overall Experience 
Rating:
5.0

The management was outstanding and extremely accommodating.

elizabeth k  |  Overall Experience 
Rating:
5.0

The Manager and team was awesome. I could walk in the building and each and everyone knew who I was and what unit I had in for me that was personal and I think that they are professional to be able to know your customers by eyesight team did a great job. I store my things for the last 3 1/2 four years, great staff

Tami C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teresa G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

YUMINDA A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laron B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jivana b  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zainah M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CURTIS J  |  Overall Experience 
Rating:
2.0

Unless I am able to receive a refund for the unused balance on my March 24th payment (April 1st L closed out my unit), I have little incentive to speak favorably of my experience with U-Haul.

John K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ADRIENNE S  |  Overall Experience 
Rating:
5.0

the manager was super kind and all the workers were very helpful.

jamie m  |  Overall Experience 
Rating:
3.0

There are too many passages for mouse and 🪳 to get into storage and sometimes rain get in , something management can look into it . Thanks

DANIEL N  |  Overall Experience 
Rating:
5.0

Good

FIKRU D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Demonica R  |  First Impressions 
Rating:
1.0

No naring &all

idris a  |  Overall Experience 
Rating:
5.0

Ms Sharon at memorial drive is amazing

nicole b  |  First Impressions 
Rating:
5.0

This was one of the best experiences I have had at a storage. The customer service was great. The people were so friendly and helpful. I would definitely store here again. Thank you

DARLENE C  |  Overall Experience 
Rating:
5.0

Had no problems with their services I was a first time storage owner and I had a good experience with them

Lashaye M  |  Overall Experience 
Rating:
5.0

Got great service on the Georgia end

elizabeth k  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

earl c  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dianne F  |  Online Move In 
Rating:
1.0

My whole bedroom suit had mold and a couple of my items! Very, very disappointing

LUTRICIA J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TREMAINE P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

yvonda b  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JEREMY H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tony M  |  First Impressions 
Rating:
3.0

it would be better if the unit was accessible 24/7.

ashley b  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Cristlin S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angelica F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bizuneh H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DERICK B  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Angela P  |  Overall Experience 
Rating:
3.0

No power or light in unit was less than ideal. The fact that I couldn’t access my stuff 24 hrs a day was inconvenient. The manager was so sweet and cute🥰

Bryon M  |  Overall Experience 
Rating:
3.0

If possible, have each facility take a photo of the return key area. I spent longer than I wanted to trying to find the key return at the Avondale location: the picture in the site pictured an orange box while the actual facility had a slit in a garage door. Was very confusing.

paul c  |  First Impressions 
Rating:
5.0

Ms.Wynn and Shamika have excellent customer service. And I would recommend Uhaul to all my family and friends because of them. Thanks so much

LAKEYSA C  |  Overall Experience 
Rating:
5.0

I don't have no comment I will recommend a friend anytime

cynthia s  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cleveland H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cody W  |  Overall Experience 
Rating:
5.0

The staff was so friendly and kind. They helped me out. I would definitely recommend them to everyone.

Kelly H  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Matthew S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Myra K  |  Overall Experience 
Rating:
5.0

Excellent service beautiful conversation very fast thank you

Sason A  |  Overall Experience 
Rating:
3.0

My only complaint is that I had to get rid of alot of items from my unit because, despite it being locked at all times when I wasn’t present, I came back to a muddy unit. All my belongings had mud all over them, which I don’t understand because it’s a contained space. Other than that I have no issues. Staff was good, especially the manager Wynn. Great customer service from her every time I encountered her.

Essence P  |  Overall Experience 
Rating:
5.0

Very nice and friendly staff Did everything for us to move in after the online person messed up !! Great management

Doris B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latsamy B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sharlener r  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbara L  |  Overall Experience 
Rating:
5.0

Very good service.

anglea s  |  First Impressions 
Rating:
5.0

Very easy in all aspects. I never knew that location was there. Have told everybody about it.

john C  |  Overall Experience 
Rating:
5.0

I like your customer service

aloys s  |  First Impressions 
Rating:
5.0

After my devastating experience with Uhaul from Macomb , Michigan to Atlanta, GA . I thought I would never use this company again. The Manager & her staff @885 Northern Ave, Clarkston, GA 30021 changed my mind & trust back into Uhaul . This store is a Golden Ticket & Example of Excellent Customer Service Experience ! Every team member is throughly trained and able to answer all of my questions or concerns. The manager, Lynn , is an phenomenal Uhaul asset to Uhaul's high quality of Pure quality and provides pass my expectations of Great Customer Service! Thank you team 885 Northern Ave, Clarkston, GA 30021 for being Awesome Essential Workers & treating us like we're family and not just another number .

Nicole S  |  Overall Experience 
Rating:
5.0

Nice lady's real friendly and helpful

reginald j  |  First Impressions 
Rating:
5.0

Two days before I had reserved a storage unit at another Uhaul storage facility; when I got there they told me my unit had been given away and it was first come first serve. I then made a reservation at this location and I called to ensure when I arrived the next day my unit would be available. Wynn, the GM was very understanding and assured me my unit would not be given away. When I arrived her staff was more than accommodating. They provided excellent customer service.

Myra K  |  First Impressions 
Rating:
5.0

My unit needed a new door and the staff was on it. The staff was great at all times.

Margaret O  |  Overall Experience 
Rating:
1.0

All my things flooded and they were not happy about me filing a claim. I just had a baby and all of the contents in storage were brand new and unopened baby items that I dearly needed at that time. It was tragic. I cried. Then only got back 100 dollars for all the items that were damaged in the flood.

aaisha m  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tiffany L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chambrale P  |  Overall Experience 
Rating:
3.0

Friendly and helpful staff, the unit is inside but resembles a warm morgue in a basement, difficult to load/unload because of the construction of the building.

Joseph V  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DECORIAN O  |  First Impressions 
Rating:
5.0

Staff was so friendly made my transition smooth

PATRICIA R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE G  |  Overall Experience 
Rating:
1.0

We lost most of our things to mold in just 20 days of our stuff being stored there. Mold everywhere. I did four trips trying to clean it out and I came back to get the trash they already threw it away and charged me an extra$45 for it as if I didn't just lose items to mold in their unit. They were very insensitive and one young lady was talking about being petty about having to throw away items we came back to get. I wish it was a little more professional and they were a little bit more understanding of my situation.

Marcus L  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Collina E  |  First Impressions 
Rating:
5.0

Very helpful staff. They made last minute changes for me

ankur s  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

LATRECE M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sakita F  |  Overall Experience 
Rating:
5.0

The staff at this location have given awesome service. Wynn Reagon leads an amazing staff who are willing to go above and beyond. This place rocks and I will give this location an A++ ratings. Keep it up ladies

Clement P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Margaret O  |  First Impressions 
Rating:
5.0

The staff was under a lot of pressure because their trucks had been vandalized but each team member remained kind and courteous while assisting me with my needs.

KIESHA W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sharod a  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chelsi M  |  First Impressions 
Rating:
5.0

Wynn and her staff are helpful, kind and very welcoming.

PATRICIA R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PATRICIA R  |  Overall Experience 
Rating:
5.0

I highly recommend this Uhaul location - we rented two different trucks, a storage unit, and dollies. The staff were nice and competent, the facilities were clean and working, and owner, Wynn, was incredibly helpful, even taking her own time to help us after hours. We had lost our gate card access and she came to help us and was available by phone whenever we needed help. Truly blessed to have picked this location for our move - it went much smoother than it would've been had we picked another location! Thank you!!

Paul M  |  Overall Experience 
Rating:
5.0

Very helpful at Clarkson u-haul...the best!!

PATRICIA R  |  First Impressions 
Rating:
5.0

The customer service at Clarkston is great. Friendly staff.

Monica H  |  Overall Experience 
Rating:
5.0

Amazing staff, including Wynn and Shamika.

Richard L  |  First Impressions 
Rating:
5.0

The ladies working at this place are awesome and they have a great manager Wynn. Absolutely polite and pro-active.This place can get A+ ratings.

Clement P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Francis R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lacrisha w  |  First Impressions 
Rating:
5.0

Exceptional customer service & very professional

Oyakhilome B  |  First Impressions 
Rating:
5.0

My move to Tucker was temporary, but all my things were in great shape. No water damage or anything stolen. The staff were friendly

SELITA B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JESSE R  |  Overall Experience 
Rating:
5.0

Ms. Wynn & staff We’re amazing every helpful and accommodating to our needs..I would definitely do business with them again if need be..A+ in service and communication.thanks Ms Wynn for everything

KASHIF R  |  Overall Experience 
Rating:
5.0

Uhaul's , Northern Ave location is the best representation of , " Customer Service Excellence " ! The leadership & teamwork shown here should be a blueprint for customer service standards. They make you feel like you're part of the Uhaul family . We truly appreciate all staff & management at this location.

Nicole S  |  Overall Experience 
Rating:
1.0

All my items were damaged

Emma H  |  Overall Experience 
Rating:
5.0

I was very happy with my service at the facility.

Edward S  |  First Impressions 
Rating:
5.0

They was great and treated me like family and if I need them again I will go back there .

Tracy P  |  Overall Experience 
Rating:
5.0

Your staff was absolutely amazing. The manger went abouve and beyound in assisting me. Again, Kudos to the intire staff. I was definately impressed. Thank you and keep up the good work! Jack Williams Director of YMCA Early Learning Facilites Metro Atlanta YMCA

Jack W  |  First Impressions 
Rating:
3.0

The gate code for getting into the storage is a problem. My Fob doesn’t work. I couldn’t at the beginning use the card or the code given to me. Went back yesterday to store some things and the Fob didn’t work. I managed to get in.

SELITA B  |  First Impressions 
Rating:
5.0

The manager made my experience with Uhaul a wonderful one. I can’t thank her enough.

Jesse R  |  Overall Experience 
Rating:
5.0

Laura was extremely helpful, while multitasking. My move was alot LESS stressful when I left. Thanks Laura!!!!!

lequan j  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VANESSA B  |  First Impressions 
Rating:
1.0

This management is horrible, rude and so unfriendly,judgement. You need to work on that ugly black lady. She’s so racist. Thank you

ABDURAHAMAN M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gloria T  |  First Impressions 
Rating:
4.0

The step into the interior lockers From the outside is difficult to maneuver with a cart. Other than that, good experience. Staff was very friendly and helpful. I needed a larger unit and they were happy to help me out.

Anne M  |  First Impressions 
Rating:
3.0

I got mold on my furniture that was stored in a inside unit waiting on a response .

Harrison H  |  Overall Experience 
Rating:
5.0

young lady who help me tue the 8thof sept was so so helpfull

VARETTA C  |  First Impressions 
Rating:
5.0

The staff are very helpful.

JIBRIL B  |  Overall Experience 
Rating:
5.0

"They are thee BEST STAFF i believe #Uhaul has on the whole east side of Georgia..thank you ladys for treating me very well for alot of years"

Jusmeallah d  |  Overall Experience 
Rating:
5.0

Thank you so much to Ms Reagan and her crew for helping my family save what we had, and we're forever grateful!

Toni S  |  Overall Experience 
Rating:
5.0

The ladies were great and friendly

Keith C  |  First Impressions 
Rating:
5.0

Oh I love all of you employ a manager or shift managers so glad employees they are very friendly family I feel it is my storage I don’t feel like go somewhere else I wish I have a more words to say I love it thank you so much for all your Crew HowI appreciated Themiyour are next to me.

Elizabeth T  |  Overall Experience 
Rating:
5.0

Wynn and staff gave us a superb experience during our move in with great tips and on time humor! Thanks guys you were awesome!

Denise m  |  First Impressions 
Rating:
5.0

Excellent excellent excellent Wynn a d the entire staff always gives exceptional service. She is always willing to go above and beyond...

SHERITA W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

clyde f  |  Overall Experience 
Rating:
5.0

Great customer service!!

Verne M  |  First Impressions 
Rating:
5.0

Good service

JOETTE G  |  First Impressions 
Rating:
4.0

The storage units themselves need a lot of TLC, but the staff makes up for it!

April H  |  Overall Experience 
Rating:
3.0

It could be better if it was climate controlled

DERRICK C  |  Overall Experience 
Rating:
5.0

It was as good as can be expected, and the staff at this location is excellent! They took very good care of me and my needs.

dirk A  |  Overall Experience 
Rating:
5.0

Wynn was always extremely helpful and courteous, as was all the staff at the Clarkston location. i would definitely recommend this facility to anyone looking for storage or a rental truck. top notch.

jason j  |  Overall Experience 
Rating:
4.0

N/A

Christopher B  |  Overall Experience 
Rating:
5.0

Great service.

Tracy C  |  First Impressions 
Rating:
5.0

Great staff!

IAN G  |  Overall Experience 
Rating:
5.0

Staff were very personable and helpful.

William G  |  Overall Experience 
Rating:
5.0

Very nice staff

TRACY M  |  Overall Experience 
Rating:
5.0

Tommy was excellent to work with. I wish most businesses have people that welcome their customers and explain their needs and make them comfortable to get what they need.

Yassin A  |  First Impressions 
Rating:
5.0

Really liked the place and the staff ...I'm really trying to figure out why were they not referred to me in the first of my journey.....Go figure????.

patricia b  |  First Impressions 
Rating:
5.0

Very. Good. Thank. You

john g  |  First Impressions 
Rating:
5.0

I love the staff I love the manager she gets the job done the staff is incredible

Jivana B  |  Overall Experience 
Rating:
5.0

Good service

ROSA V  |  Overall Experience 
Rating:
4.0

Everything went well

CATHY M  |  Overall Experience 
Rating:
1.0

Everything i put in there got ruined with mold i lost alot of money

Mecca M  |  Overall Experience 
Rating:
4.0

N/A

Denton F  |  Overall Experience 
Rating:
5.0

I appreciate, God may bless you all. Thanks

VAN L  |  Overall Experience 
Rating:
3.0

All the staff were very friendly and helpful. I will recommend that the storage doors be wilder enough to let bigger items in easily. My new sofa was damaged due to insufficient opening of door.

Annie D  |  Overall Experience 
Rating:
5.0

customer service was great

kevin w  |  Reservation 
Rating:
5.0

Very very friend guys

johnson s  |  Overall Experience 
Rating:
4.0

On moveout found mold on a bed headboard and an overall dampness that I had not felt in 2 years prior. Staff told me to take pictures a make a claim with U Haul. Wanted them to know there was a prob

JACQUELINE A  |  Overall Experience 
Rating:
3.0

In general, the staff were rude and the information they gave me was not true or "conveniently" changed. It seemed like they only cared about their bottom line and not about their customers.

rebecca l  |  Overall Experience 
Rating:
5.0

Tihis U-Haul storage offered great customer service

BAHIYYAH B  |  Overall Experience 
Rating:
5.0

`Would like it to be so you could get in the storage pass closing time.

BEATRICE H  |  Overall Experience 
Rating:
4.0

We were longtime customers and had our storage unit for over 8+ years. Customer service was always great and our move-out process was seamless and the staff was very helpful. Would recommend to anyone

ERYNN M  |  Overall Experience 
Rating:
5.0

Best storage facility I've ever rented from.

Colleene C  |  Overall Experience 
Rating:
5.0

Great facility. This was a lifesaver during my home listing and sale, as well as great after the move. Thanks so much!

Graham W  |  Overall Experience 
No reviews have been submitted for this location.
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