My biggest complaint is the very tight conditions. I came here with a 26’ box truck and based on my storage unit, it was very difficult to get that size box truck into this location. Some of the turns are almost impossible in general with a truck that size and then due to the layout you are forced to reverse out of the area, and there are trees in areas that may affect the truck (scratching/denting) - not an ideal shape/layout for large trucks or trailers.
Justin T | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of Greer
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thanks for your service 😃
Vaniesha R | Overall ExperienceFast and speedy service
CURTIS GFast and speedy service. Thanks
Curtis G | First ImpressionsI tried to contact Uhaul via email regarding my move in and have yet to receive a response.
Benjamin M | Online Move InWhen you fired Sherri Wilkins, you lost our business. Nobody works there. William is doing his best as a remote employee but the gate is never working. We had to manually open it with force to move our goods out of the facility over a two day period. The flood of our H14 locker resulted in financial losses that we insured with U-Haul’s carrier which has not settled and it has been three months. We lost collectible print art and some furnishings as well as more goods we uncovered as we unloaded. This flood was in June. Not related to Helene. Not a happy customer since Sherri is gone.
Peter B | Overall ExperienceAll good, but I did see a lot of spiders and their nests in and around the units. Not sure if that can be avoided in a storage space, but maybe some kind of bug spray barrier?
Kevin D | Overall ExperienceAnytime I have gone there or called there the staff was never there
KENNETH G | Overall ExperienceI booked my storage unit a day prior just to get to the site with the movers, being told to go to a different location which was incorrect. No one on site to help assist. After having to speak to a second person stating that I had to complete the process due to the lady a day prior not sending me the email confirmation with the remainding steps. The movers and I literally had to wait over my hired time to receive my code to access the gate and my unit
Kendra C | Online Move InNo one ever answers the phone Very short office hours Unit flooded at first I saw no damage, the flood is what prompted the move out. Unfortunately for me the water was pooling in the back of the unit where I couldn't until we started pulling stuff out. Ruined a bookshelf and water damage to one of cabinets. Would not recommend this storage place to anyone
Erica B | Overall ExperienceI Thank You All. I Know Where To Come Back If I Need To. God Bless You Tremendously!
Cesar G | Overall ExperienceThe manager is very nice and seems to go out of her way for everyone
Cathy R | First ImpressionsSheri was incredibly helpful! She was awesome!
William S | First ImpressionsThat rating only because of poor communication with the corporate staff as to securing an appropriate size unit. I explained that I had three kitchen appliances, range, dishwasher & refrigerator but was assigned a closet. The first locker I booked through the app. There were no graphics or description showing that this was up high or the direction of the dimensions. Like the 10’ was a vertical dimension. A visual would help but certainly the agents should be familiar with the units. The local office was great and very helpful.
Elaine J | Overall ExperienceBrandon is a great person to work with.
Peter B | First ImpressionsSherri is the sweetest
Angela B | First ImpressionsSheri is awesome! Knows her business, very confident. I’ve been in the office 2 or 3 times. She’s always very accommodating. Thanks for the great service! Robby Tarver
Robby T | First ImpressionsWhen I arrived there was animal feces in the unit. The place looked like a scene from a scary movie. The office was closed and I was connected to someone overseas for “help” who then gave the number I had called for further “help”. I did not move anything in and went to Extra Space Storage. IF YOU CARE ABOUT YOUR THINGS, DO NOT GO HERE.
Victoria S | Overall ExperienceUnit was perfect size and the , price was right, Thanks
Tony T | Overall ExperienceI really was pleased with the company, the only thing that I disagree with is that when they transfer to a different company they didn't really tell me, and I had to pay a late fee when it wasn't my fault, but I would rent with them again
SASHA T | Overall ExperienceThis manager went above and beyond to help me she's one of a kind
Cathy R | Overall ExperienceThe staff was exceptionally pleasant to deal with
Mark L | Overall ExperienceSherri was AMAZING and made my experience so easy and convenient!!!
Whitney S | First ImpressionsSherri is great!
Mariah W | Overall ExperienceI can't remember the manager's location on 721 South main Street Greer South Carolina, but she is absolutely amazing. Always extremely helpful and goes above and beyond for her customers
Pamela M | Overall ExperienceI was very pleased during the time I was renting my unit.
Felicia B | Overall ExperienceBug infestation and I wouldn't recommend anyone using this storage. I left all my belongings and now left to start over again with nothing
Kyanda C | Overall ExperienceSheri is awesome
George S | First ImpressionsGreat lady running the facility, kind, friendly,and very helpful
Kenneth F | Overall ExperienceThe lady in the office Cheryl or Sheri was great so helpful. The gate never worked so the property really wasn’t secure. Hours were great because the gate didn’t work. I was sent a bill after I moved out. I think before you send a late notice you should verify if the unit is empty first. I followed the instructions given, close the door and take the lock.
Denise J | Overall ExperienceSherry is very nice and polite every time I talk to her!
Janice C | Overall ExperienceGreat job, always U-Haul
Gwenoly R | First ImpressionsGreat
Kevin P | Online Move InLady was very nice
Delone G | First ImpressionsThe employee was very and great and was able to get us into the storage thst day. Also got a free lock!
Adam M | First ImpressionsVery good service, easy to work with all my need for met served my purpose. I will do it again if I need to thanks a whole lot.
Dennis B | Overall ExperienceThe manager was very kind and helpful. She even walked me and my movers some cold water to my storage unit!!
Ashley H | Online Move InSheri, the Manager, was very helpful, providing professional, courteous assistance every step of the way - from getting setup to departing. I would store my belongings there again if the need was to ever occur. She made the move easier knowing my belongings were safe and secure. Thank you Sheri!
Bridgette E | Overall ExperienceSherry was awesome in Greer, sc
Tammy W | Overall ExperienceProfessional, friendly, knowledgeable and caring manager, Sheri. Knows the business well and understands the needs of the customer. I have a high confidence knowing my belongings are safely kept too!
Bridgette E | First ImpressionsNeed to have someone on site on Saturday
Brian W | Overall ExperienceSheri is top quality! She was very helpful and completely professional. I would absolutely recommend U-Haul Moving and Storage of Greer!
Bryan F | First ImpressionsAWESOME
Barbara N | First ImpressionsSheri Wilke, the U-Haul storage facility representative, was a pleasure to deal with. Sheri was professional and courteous and deserved more than five stars!
James M | Overall ExperienceSherri was helpful and great to work with. I’m glad I chose 721A S Main Street, Greer.
James MGreat Office staff, very nice place. Thank you,
Jerald W | Overall ExperienceSheri was wonderful to work with. She thoroughly explained my options and made the process simple. I'm glad I chose U-Haul for my moving and storage needs.
James M | First ImpressionsVery helpful and kind staff and clean units. Thank you
Roger F | Overall ExperienceDetails of our reservations were lost over and over. We talked to multiple representatives who said they'd call us back and never did, or they didn't see the changes we made with other representatives. Then, we didn't know we had to go to one different location to get access to our storage unit at ANOTHER location. It's all been a mess.
Destin N | First ImpressionsVery nice experience
Brian W | First ImpressionsFriendly staff
YURI G | First ImpressionsYour daytime manager at your Greer facility was excellent will it a pleasant experience working on her couldn't have been nicer or more helpful
John D | Overall ExperienceSheri was very knowledgeable and extremely helpful. What a great employee.
TIA H | First ImpressionsMy lock was cut off and items stolen! I called and called and called no answer no return message or anything! Not sure how to file a claim but I did have insurance for theft. Disappointed in u haul terrible service
MANDY M | Overall ExperienceReally appreciate the online move-in, as we needed a unit after hours. My only complaint is that the description said the unit was “street level”, but it was up 2 flights of stairs.
FAITH T | Online Move InSheri Wilke at the U-Haul storage in Greer has been the best part of this move. She has been easy to work with and had a solution for everything I needed. She is a keeper!
Todd B | First ImpressionsSheri Wilke was very helpful!
Joe S | Overall ExperienceExcellent info and help. Ty Sherri.
DONNA S | Overall ExperienceLike the location,communication is important with me when changes are made I just like to know.
KEITH G | First ImpressionsThe manager was great and so helpful with everything.
CHRISTIAN P | First Impressions