I rented a 26 ft truck from UHaul Moving and Storage of Jasper. The equipment was out of service for 3 of the 11 hours I rented it, as the loading ramp was misaligned and could not be placed back into it's storage compartment. It took 3 hours to get it serviced. I was still charged for the whole rental period even though I didn't have use of the equipment for more than 27% of the rental time. I requested a reduction in fees but was told "there is nothing I can do". I would strongly suggest that you use one of the other Uhaul options in Jasper or the surrounding area.
JOSEPH RCustomer Reviews for U-Haul Moving & Storage of Jasper
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service was amazing. She did a great job
JAMIE WThe faculity was always clean. All personal were professional, helpful and polite.
Philip B | Overall ExperienceAlways a great experience renting at U-Haul Moving and Storage Jasper.
JOHN BEasy rental. Extremely quick return process.
JAMES MVictoria and team are great. Shop with confidence.
PHILIP HI had to cancel my first reservation due to weather, Victoria was great with no hassle, then I reserved a 26' truck, it was very nice, clean, and easy to operate and drive. Thank you Victoria for running a FIVE STAR place. Joel
JOEL NVictoria was extremely helpful and delightful to work with in helping me find the right solution for my towing needs.
TRAVIS SGreat service!
STEPHEN SVictoria was great, professional, and always ready to help. Thank you
JOEL N | Overall ExperienceSingle person operating the desk with multiple people in line and on the phone on a busy Friday. Compared to the U Haul in Canton, this location rates poorly. The online reservation system asks a ridiculous number of times to add on items to the rental. A few is understandable but fifteen is off putting to a high degree.
KENT MGetting a unit was easy. Staff extremely helpful in walking us through accessing the unit.
Beverly S | First ImpressionsI chose an indoor unit and I was really impressed with the interior wood building materials used. Very fitting in a mountain town setting. Victoria was great in helping me get set up!
Charlynn R | First ImpressionsGreat experience
TIMOTHY ENothing I can think of. Getting and returning truck was easy. Truck itself was fine. Staff picking up and dropping off were great.
Timothy SThe U-Haul app and the process the employees are required to follow make me feel like a criminal. Taking pictures of my license each time. The questions asked. And then the experience with the app. It’s slow, requires multiple and in some cases duplicate pictures that then take several minutes to upload and failed. Leaves me contemplating purchasing my own trailer
DAVID PThe staff is always very friendly and helpful! Excellent and convenient location.
RICHARD MMy U-Haul rep was simply wonderful. She was in great spirits, extremely helpful and the type of person you would like to represent every business. Same Ind in return and again pleasant and helpful in the midst of a pretty solid storm. I will go back because of her. Thanks
RICHARD GIt was a true joy meeting Victoria Mealer, General Manager. She was outstanding. No complex sale, just customer service on what would be the best fit for my needs in storage. She took her time and listened, and we agreed on the storage rental.
FRANK L | First ImpressionsHelpful staff.. seamless transaction
ROBERT ARear pull down door needed WD40 to go up and down I got trailer on Tuesday at 4pm and returned it Saturday morning at 9am And charged for another day That didn’t make sense
LOUIS AGreat and very quick service!
Richard MVery good experience
ROY Sterrific staff and facility and well organized with no room for improvement !!! They are amazing !!
JEFFREY KThis place runs well and everyone is quite nice. Thank you.
PATRICK H | Overall ExperienceFriendly down to earth people and extremely helpful in what we needed they went above and beyond trying to help me and Lord knows I drug them all over the parking lot looking at units.... Not once did they look like they wanted to strangle me 😂
Celeste E | Overall ExperienceThe U-Haul website that you are required to submit photos of the truck to--documenting condition in case of disputes--is nonfunctional on my phone; it would not properly access my camera, and so it wouldn't allow me to complete the process. I'm using Android 10 and Firefox v. 136.0.1. The is a problem with U-Haul corporate, not the franchise owner.
SETH GThe young lady running this location is a plus to the U Haul organization, check in was a breeze.
LARRY BNot only great service, but, they really cared about the customer
joseph wVictoria was extremely helpful, kind, and professional.
Elaine F | First ImpressionsVictoria is such a good person and so very helpful. U-Haul is lucky to have her as an owner. Awesome facility and equipment.
CHRISTOPHER LThe cost of the add-on insurance is outrageous.
julie n | First ImpressionsThe cost of the unit was raised 4 times in 2 years to the point where new customers could get the same size unit I had for a lower price.
Jamie J | Overall ExperienceThis is a very well organized and managed operation. The equipment is well maintained, and the service is spot on!
RICHARD SVictoria was wonderful to work with. She was very polite and helpful; quite the asset to U-Haul. I will definitely recommend Jasper U-Haul.
Susan K | Overall ExperienceExcellent managememt and support staff. Mske sire to kerp both Vitoria and Lee happy
LEE B | First ImpressionsThe young woman who helped us is such a wonderful young woman. She is so kind and genuine. She made the experience so easy and pleasant. She is definitely a blessing to your company!
INGLE OWhen arriving to pick up trailer, Lee was excellent in providing customer service. She made a stressful situation easy and was very knowledgeable. Great customer service.
JAMES BAt least She tried to accommodate me with the mileage, but it’s still ended up being wrong because nothing was legible.
RUBY JClean truck including glass before renting it out.
JOHN PVictoria and her staff are excellent and very helpful
Jason C | First ImpressionsThe mileage was off by two miles. The driver's door was hard to open causing me to hurt my hand. The staff was super friendly and helpful.
TERRY PWonderful store Victoria and her team are the best
Martin PThe owner was overwhelmed with the number of rentals and she was very professional.
Joseph MVery nice staff.
JACK WThe lady accepting my return was cold,demanding, and dismissive. She had me return the trailer to a location on the lot without good direction and was visibly irritated when I did not do as she told me to do. I offered to put it where she wanted it, and her response was very terse.
DOUGLAS WThere was a pack of cigarettes on the dash. Burn marks on the trim around the window. Was a little afraid it was going to be blamed on me
KRISTEN GLove this place
Gregory MVery easy to work with
STEPHANIE D | First ImpressionsKeep on doing what you're doing.
JIMMY FImprove the uhaul app had issues checking in truck during return process
Travis LThe attendant was very friendly, helpful, and professional. I am very happy!
Daniel C | First ImpressionsThe customer service was exceptional. John W. Was so helpful, we had a rough trip through the snow. He made the unloading experience better for us by suggesting good storage area sizes at U-Haul and going above and beyond helping us find options to store our old classic truck by calling other storage places and offering solutions as he knew the local area because I had specific requirements to store the truck. Go here for any of your needs. This U-Haul is the place to rent from!!
RICHARD EGreat service…great staff! Very accommodating and helpful. Thank you
DEB H | Overall ExperienceAgain, excellent customer service!!
LANDON PAndrew was excellent!
DANIEL WThe young lady who received me to return the vehicle was pleasant and efficient. The process was friendly and quick.!
WILLIAM VEveryone and everything was just awesome. So nice and friendly. Everyone went above and beyond to be helpful. I wouldn’t use anyone but uhaul for my truck rental needs
Dennis FTrailer was old but serviceable.
PHILLIP SGreat customer service above and beyond m6 expectations Great location
JOSE FGreat secure and location also friendly staff A+
MICHEAL B | Overall ExperienceGreat service with a large selection of
JAMES MFrom the time my wife and I pulled into the U-Haul parking lot to the time I was pulling out with a U-Haul truck was less than 15 minutes. Excellent service at this location.
ALAN JExcellent very streamlined drop off,friendly help,professional.+++++++++A1+
DAVID FI have never been super fond of U-Haul in general, but this particular U-Haul in Jasper is Awesome! You guys are doing a great job. Keep up the good work.
PATRICK HGreat customer service
MARCOS BAndrew is very helpful and knows true customer service
Christopher S | Overall ExperienceThe location was unoccupied for the first 10 minutes I was there.
CHRISTOPHER BThe guys were great. Quick and easy process.
Amanda SThe guy at the Jasper pickup was extremely nice..and the drop off location was great as well
Cassandra AThe lights on the truck I took were very dim. Driving at night in the rain was tough. The lights were so dim at one point I was convinced they had cut out.
Carol CGreat staff. Perfect trailer. Well maintained.
ERIC BVictoria, you are awesome, your customer service skills are on point. Your team at this facility is perfect Thank you and your team for everything.
Scott L | First ImpressionsThe Associates and Management were FANTASTIC!
Eric B | Overall ExperienceStaff is extremely friendly and helpful.
Wendy W | Overall ExperienceVicky is an amazing associate. It was great working with her.
ROBERT S | First ImpressionsThe manager Victoria is amazing and an asset to your company. You’re always welcome there and they go out of the way to make a stressful time pleasant!!
robin l | Overall ExperienceThis facility was one of the cleanest storage facility I have encountered. Staff was very helpful when needed. I did not live in the same state of this facility and if I had confidence that if I needed to know something about my unit or the facility then Victoria would have given me a call. You will not be disappointed by choosing this storage facility.
Sandra R | Overall Experience.
Melinda T | Overall ExperienceThe manager Victoria is the best I have seen and her crew is awesome. Very helpful friendly knowledgeable problem solvers. I will come back to her when I have to move my Airbnb furniture out again!
Lori G | Overall ExperienceVery accommodating and friendly!!
THOMAS C | First ImpressionsGreat facility. Very clean and secure. Staff very friendly and helpful
Robert C | Overall ExperienceEveryone was extremely helpful. I was so worried to put my things in storage but I couldn’t have asked for a better experience. Thank you!!
Brittany K | Overall ExperienceI loved the easy rental process. Having it all online made it simple. Clean unit. Easy, convenient and accessible. Great job 👍
Laronda M | Online Move InFacility was great and the staff was all very nice and helpful!
emily m | Overall ExperienceVictoria has been wonderful to work with. She and the staff have been friendly and helpful every time we have stopped by the U-Haul Center in Jasper, GA. The facility is spotless and well-stocked with everything we needed.
susan c | Overall ExperienceVictoria was very sweet and helpful. Thank you for all of your help!
Jeffrey S | First ImpressionsThe staff is fantastic to work with, especially Victoria the manager! Her customer service skills are second to none!
Chris C | First ImpressionsGreat storage place!
Donna W | Overall ExperienceThe staff is always so great. Very friendly and professional.
Michael S | Overall ExperienceVery nice staff and very helpful. Facilities very clean.
COLLETTE M | Overall ExperienceMekenzie was excellent from beginning to end. We left our name on a waitlist (never really expecting to hear back) and not only did we get a call from her, she solved our storage issue perfectly. AWESOME SERVICE!!!
Stephanie M | First ImpressionsEverything there was awesome. Very clean. Staff always so friendly and very helpful. Loved renting there.
DIANE W | Overall ExperienceVictoria was very helpful with everything I needed.
Kevin C | First ImpressionsThe manager and staff are unmatched in their customer service. If I need anything I will rent from them again!
Stephen S | Overall ExperienceExcellent location, well staffed, and the climate controlled storage worked well for our needs.
Linda L | Overall ExperienceIt was very nice well lit and Victoria was super helpful
Gerri E | Overall ExperienceI haven’t used the storage unit yet but was impressed with the staff, especially zvictoria. We love the convenience of the driving feature.
Jerry E | First ImpressionsThis storage facility is newer, very convenient, & very user friendly. Most importantly the manager Victoria is super friendly and helpful. I will definitely come here for all of my future Uhaul needs and will refer all of my friends and family to do the same. Thank you!
Bobby B | Overall ExperienceVictoria Mealer and Makenzie Mays both went out of their way to accommodate my needs with both a truck rental and a storage unit! They were both extremely helpful and very nice!! I would recommend this particular U-Haul facility 100%! Thank you ladies for everything!
ashley g | First ImpressionsNot 24 hour storage that's why I moved out
Richard L | Overall ExperienceVictoria and her team are amazing. They are always professional and courteous. Victoria is the best manager I have ever met.
Marie C | Overall ExperienceVery nice, clean facility. Secure and easily accessible. I highly recommend this storage facility if you want an indoor climate controlled clean environment.
JEFFREY J | Overall ExperienceVictoria did an outstanding job helping me with my rental units.
MACK M | First ImpressionsEveryone was very helpful
Mike S | First ImpressionsFacility manager was very friendly and helpful upon arrival. Online instructions for entering unit and facility were wrong. Thankfully we arrived during office hours and the manager instructed us on the alarm system and our correct entry code
Robert C | Online Move InVictoria was a very pleasant person to work with.
linda W | Overall ExperienceVictoria and her staff were always friendly and very helpful. The staff was working very diligently preparing and checking the equipment for rental each time we visited. We were storage customers for more than a year and the storage area was always very clean. We would highly recommend U-Haul Moving and Storage of Jasper to our friends. Charles
Charles L | Overall ExperienceStaff was great! Super helpful.
Brent H | Overall ExperienceStaff is the best !
PETER L | Overall ExperienceAMAZING SERVICE! The owner is always so helpful and kind. The facility is always spotless as well. Very impressed and would recommend to anyone.
Jessica R | Overall ExperienceVery clean facility. Information is clearly displayed throughout the storage unit areas and inside the retail area. Very friendly and helpful staff who were clear and specific about procedures and made sure that I understood before leaving the office.
Christopher B | Online Move InVictoria is AWESOME!!!
Billy B | Overall ExperienceGreat
Steve R | Overall ExperienceThis is the best storage facility I have ever used. It is very clean and easy to access. Thank you for a great experience!
Jackie F | Overall ExperienceIt is wonderful and I alway love U-Haul for long time smile 😊
Karen S | First ImpressionsThe exterior units are absolutely horrible. I know the climate control are better but those had not been completed so I had to take what was available. I can deal with no climate control but the amount of things that got in the unit and destroyed the items was horrible. Everything I had in the unit had to go straight to the dump. Climate control Is temperature, the units outside do not seal and it was like being stored under a canopy. That was a waste of money because everything I stored ended up destroyed.
KATHLEEN B | Overall ExperienceNeed full 24 hour access
beth l | First ImpressionsVictoria was courteous and friendly.. She was also extremely helpful. I had many questions and needed some advice.
JL E | First ImpressionsWe have used many storage areas over the last 40 years. We’ve moved 13 times and have required use of a storage facility almost every time. We would rank the Jasper U-Haul facility number one among all of the others. The facility has great security, is very well lit and really stands out in the area of cleanliness. What really makes the facility top notch, is the staff. Friendly, courteous and outstanding in the area of customer service. We appreciate all the assistance helping us make what we hope to be our last move, a much less stressful experience.
TIM B | Overall ExperienceWe had used another facility before finding the Jasper Uhaul. The 2 in no way compare. The Jasper Uhaul was soooo much better! It was always clean, the staff was always helpful & we would recommend it to anyone in the area looking for a storage facility.
Kathy E | Overall ExperienceCould not have prepared for this move without all the help and support I received
geoirgiananna h | First ImpressionsThe employees are supper friendly.
Carey K | Overall ExperienceAs always I have nothing but the highest praises for the Jasper, GA U-Haul facility and all of the staff. They are always super friendly and helpful and willing to go the "extra yard" to make sure the customer needs are met!
Chris C | Overall ExperienceMackenzie was particularly helpful and professional for every experience and visit to your U-Haul facility. In addition to establishing a nice facility in Jasper, Mackenzie is a significant reason we gave y'all top ratings! Thank you
EVAN T | Overall ExperienceFriendly, knowledgeable and helpful staff! The facility was extremely well maintained and clean - we were very impressed!
TIM B | First ImpressionsVictoria was awesome. She helped me save my things.
Courtney M | Overall ExperienceVictoria along with the rest of the staff are very friendly and helpful.
Delton B | Overall ExperienceThe facility is top notch. Ms Victoria Mealer is the best possible person managing this facility.
DAVID Z | Overall ExperienceWe were very pleased with our experience of renting a storage unit at this facility. Victoria, the manager, was very helpful from beginning to end. She is doing an exceptional job managing this relatively new facility for your company.
Megan C | Overall ExperienceBest storage place we’ve ever experienced
David W | Overall ExperienceEach of the employees were very helpful, polite and friendly. We will not hesitate - should the need arise to rent again in the future. The ladies were awsome
steven h | Overall ExperienceI paid for a climate controlled storage which should allow the storage to be secure from any weather or climate issues. That to me means no damage should occur unless by fire or tornado or hurricane storms. But I was forced to pay for an insurance on my unit which I was not in agreement with. If we are forced to carry insurance why are we paying for climate control as if we have a guarantee that there will be no damages due to no neglect of Uhaul upkeep of units. It's a rip off you are double paying to insurance your unit is insured. When I spoke to corporate to voice this complaint they transferred me back to the property manager. I have given this company a lot of money over the last 2 to 3 years. I will not be doing business with them anymore. Word of mouth can help but it can also shut you down. I will laugh my reviews monthly to all that will listen. With photo's of charges to my account but my friend was not forced to pay but tented from this same place. The Manger lied and stated that this was a state law. I ask her to show me still have not seen this. She say it is the policy for Uhaul I ask her to show me I have looked over the policy it gives you a choice it does not say mandatory. Poor service on Management behalf.
Linda W | Overall ExperienceHelpful and friendly courteous service. Facility was always clean.
Katherine O | Overall ExperienceMike and I love Victoria, the Manager. She is always friendly, helpful and knowledgeable. This facility offers great customer service.
IRENE P | Overall ExperienceBest storage facility I've ever used. Friendly staff, easy access, and clean.
Martha C | First ImpressionsThe young lady (21) that initially helped secure my unit was very nice and helpful and when I went to turn the unit back in she was just as good. She was excellent and very friendly to everyone that walked in. What blew my mind is that she remembered my name, absolute asset to the business.
Dave M | Overall ExperienceVictoria and McKenzie were the best!
Barbara P | Overall ExperienceVictoria was super helpful and arranged everything!
Lori G | First Impressionsthe store manager, Victoria, is nothing less than outstanding. Very knowledgeable and extremely helpful.
Joe O | First ImpressionsEntire staff very helpful and knowledgeable. Inventory excellent.
Michael L | Overall ExperienceRecently found out I am being charged for 3 units, not the 2 I agreed to and needed. I have TWO units, NOT THREE that I am being charged for since July 15th. My 2nd unit I rented online, went into the office and was told it is on the lower level so the girl moved me to the main level, close to my original unit under the stairs. Cameras will show I have NEVER been on the lower level and will show the day I came in and moved into my 2nd unit when the employee changed it for me. Victoria is looking into it and trying to make it right. As of the moment, no, I will NOT recommend this storage facility unless UHAUL credits me for the employees mistake. Should this be resolved, I will leave a great google review as well as social media. If not, I will be glad to share my experience of being charged and the hassle it is to have to roll everything on a cart throughout the building.
April C | Overall ExperienceYour crew were friendly and helpful A good experience. Thank You
earl g | Overall ExperienceThe Jasper GA location on Camp Rd is the most perfect place to store your belongings. So many conveniences for customers...from the carts that are available for use, to the cleanliness of the place and accessibility. The staff is super helpful and friendly. The pricing is right. So glad we learned about this place.
Dalma B | Online Move InThe staff have always been helpful and accommodating. They all went above and beyond to make doing business with U-Haul as easy and hassle-free as possible and they succeed every time. Thank you guys for all your help and assistance.
Jeff H | Overall ExperienceThey are the nicest people to work with.
anne m | Overall ExperienceClean & easy access, great staff as well.
Angela B | First ImpressionsTop notch! Friendly, professional, and knowledgeable. Highly recommended!
Steven C | First ImpressionsVery clean, well lit. Only thing is restroom was soooo far away.
Juanita L | Overall ExperienceVictoria was amazing. Thought of my needs before I did. Thank you so very much.
Terry C | First ImpressionsI come from Naples, Florida and let me tell you, they could learn a lot from this facility- the customer service. I dealt with Victoria first, very professional. Second I dealt with I believe Mackenzie, very fun and knowledgeable young lady. Finally Naples could learn about cleanliness from this location. I highly recommend if you are looking for storage from BlueRidge to Canton you could not find a better place! Greg Forst
GREGORY F | First ImpressionsSigned up online and the young man was very helpful and walked me through the process. Very nice and helpful!
JACQUELINE H | First ImpressionsThis is by far the nicest storage facility I have ever used and the staff is amazing. Victoria and McKenzie were so helpful any time I had questions or needed assistance.
Christy L | Overall ExperienceI came in just to see the building actually, and was greeted by a girl named McKenzie, she helped me get all my answers and everything answered. Very polite, very helpful and super nice. I would recommend this establishment to anyone. Glad this building is in Jasper Georgia.
Theodore C | First ImpressionsSecure clean facility
jill k | Overall ExperienceBest storage and rentals we have ever had. Victoria and her team have a high level of professionalism that others should strive to have. I would highly recommend this location. It is very clear that Victoria and her staff actually care about people. The facility is also super nice and it feels secure.
Kristene J | Overall ExperienceThe staff where so friendly and helpful . They went out of their way to be helpful. So grateful for them in our time of need.
Joy G | Overall ExperienceA personal thank you to Victoria and Mackenzie. I've dealt with them over these past several months on a regular basis. They are always upbeat and very helpful. They make you feel at home during these stressful times. They both are a credit to your company.
Jeremy R | Overall ExperienceExcellent staff!!
Robert C | Overall ExperienceVictoria and her team were great! The place was spotless. The prices are reasonable.
Billy P | Overall ExperienceVictoria has been wonderful help! Thank you all!
Megan D | Overall ExperienceProfessional.. Knowledgeable Clean
Michael L | First ImpressionsThe lady answer all my questions was really friendly and respectful repeated everything to me twice to be sure I had the right information only real problem I had was when I showed up to put my stuff in the unit my pen number didn't unlock the door even though it was between the hours of 5am and 10pm
Emaly W | First ImpressionsI would be proud to use UHAUL STORAGE facilities again, and again. 😊👍
shane m | Overall ExperienceBest facility ever. Great staff and services.
MIKE S | Overall ExperienceThe staff is always super friendly and helpful. MacKenzie runs a tight ship. Will keep using this location for all my needs. Great job!
Steven R | First ImpressionsSuper place. Staff great.
Billy B | First ImpressionsVictoria did a great job
Billy P | First ImpressionsMackenzie very friendly & helpful. Great employee!
john a | Overall ExperienceVictoria was always kind and courteous during all our interactions. She manages the facility in a professional manner. I wouldn’t hesitate to recommend the facility.
Lee S | Overall ExperienceWe were shown around first by Victoria Meler then we came back the next day and her assistant showed us several units helping us to better decide what might work best for us. She prepared the paperwork, explained it to us and sent us up with 2 large indoor units. We were very pleased with the experience.
Steve H | First ImpressionsThis was the cleanest storage facility I have ever seen.
Chad T | First ImpressionsFacility very clean and orderly. StFf very helpful.
David F | Overall ExperienceThank you uhaul for being adapting to all the needs as they have come up. Everyone I have met from uhaul has been excellent and helpful.
ANDREW H | First ImpressionsStaff very helpful and knowledgeable.
David F | First ImpressionsMcKenzie and Victoria were both AMAZING!,
DARBY C | Overall ExperienceVery Impressive and well run storage facilities. Large property and easy access and maneuvering to units. Victoria is a first rate Manager!
MIKE S | First ImpressionsThe staff was excellent. Mackenzie was so helpful with last minute changes we had. The location itself it well maintained, clean and secure. However, we would highly suggest looking at the unit before renting it. The 10 x 15 are not efficient due to the slanted roof in each of them. You are better off going with the 10 x 10. Some of the doors are not roll up type but open as regular door, which could be a concern when moving in certain size furniture. There is only one elevator so if another group is moving in and out, it could be inconvenient. They do have a lot of carts and the elevator is larger freight size.
Charlene B | First ImpressionsThank you for being so helpful.
Leffie C | Online Move InEverything was very good, and easy to store things at Victoria was very nice to work with
John P | First ImpressionsFriendly and helpful staff.
Deborah H | First ImpressionsMackenzie did a great job explaining how your facility works. She offered all options for storage sizes and helped me decide on what to rent.
jill k | First ImpressionsMy wife and I are VERY IMPRESSED ! Very polite and knowledgeable personnel . I highly recommend this facility. Very secure building. Convenient accommodation’s.
Richard M | First ImpressionsMckenzie and the other girl there were great. Mckenzie helped me and was knowledgeable with any of my questions. Great staff, very friendly, helpful and etc everytime that i have been there.
MARCI E | Overall ExperienceVictoria the manager is fantastic!
Christina W | First ImpressionsFront desk personnel @ facility was extremely helpful and friendly. Whole process was painless & quick.
Gwen J | First ImpressionsStaff was super nice
Karla L | First ImpressionsThe lady who help me was very sweet.
Carey K | First ImpressionsBest Uhaul I’ve ever worked with
Rod L | Overall ExperienceMs. Mays was very helpful and friendly.
LORRAINE O | First ImpressionsMckenzie and Victoria were great.
angie r | First ImpressionsVictoria was very knowledgeable, went out of her way to help me, show me things, advise me in every way. She went very, very, very much over than i would ever expect.
MARCI E | First ImpressionsVictoria was so friendly and helpful. Process was so smooth!!
Gerri E | First ImpressionsVictoria is awesome!!!
Chris E | First ImpressionsMcKenzie was awesome! She has been extremely helpful, friendly, and professional!
william l | First ImpressionsStaff was very friendly and helpful
Morningstar M | First ImpressionsLady that helped us was wonderful and very kind.
Edwina D | First ImpressionsSuper friendly and helpful staff. Will definitely recommend to friends and family!
emily m | First ImpressionsWe were immediately greeted by McKenzie. She took care of our storage needs and checked in our rental trailer. She was extremely knowledgeable and energetic. 5 Stars for her effort alone.
DON C | First ImpressionsVictoria runs the business like she owns it. She is gracious, friendly, and focused on making this facility the best of the best. Her new assistant follows her lead.
Sylvester M | Overall ExperienceWould definitely recommend location. The employees were fantastic
PAT C | Overall ExperienceVery helpful
Larry C | First ImpressionsThere was a problem that could have been a lot worse than it actually was. Mackenzie made a reservation for me for 10 by 10 unit 2 weeks ago. We're doing the one way thing with the truck and you get a free month at U-Haul. I called Saturday the 17th morning to find out if all was good with the locker and it said they had lost my reservation or it had gone away. We ended up getting ice 10x10 handicap Walker which was fine but if I had not have called on my way to get his truck and Woodstock is a very good chance we was lost at locker and then where would we have been? But all in all Mackenzie is a very knowledgeable and nice girl.
Ann S | First ImpressionsI felt very confident in storing my belongings at this facility. The staff was very friendly and professional. Highly recommend!
Michael B | Overall ExperienceWonderful keep up the good work
Anthony W | First ImpressionsMackenzie May at Jasper location is outstanding. Uhaul needs to keep employees like her for a long time. Give her a raise. She helped us so much in our situation we thought was unworkable.
PAT C | First ImpressionsVery nice and professional!!
Charles P | First ImpressionsVictoria was very pleasant to work with
Brett B | First ImpressionsFriendly, courteous , and accommodating personnel.
Joel L | First ImpressionsLove love love this uhaul here in Jasper, by far the best experience I’ve ever had when dealing with uhaul
David W | First ImpressionsVictoria was just great in helping us with our storage unit selection and providing details on it’s utilization. Couldn’t ask for a better representative for U Haul.
Lee S | First ImpressionsAll around great place, luv the people and excellent location
SHELLEY C | Overall ExperienceVictoria was a great help in getting everything arranged and a truck reserved for us to move our things .
DIANE W | First ImpressionsI literally got lost inside your facility and panicked because I couldn’t get out. Totally because Of myself! Your lady there calmed me down and got me out. I absolutely lost it after I couldn’t find my way. She didn’t lose her cool and she was so nice to me. I’ll never be able to thank her enough!
Cari H | First ImpressionsThe very nice person Victoria I believe assisted me. I am also in the people business and she was very patient and flexible with me. She was able to get me what I needed even though I really wasn't prepared to provide all the info U-haul / she needed. She made it work, and was fantastic. Thank you for opening this facility. It's saving me a ton in travel time. Jess
Jesse A | First ImpressionsVictoria was extremely friendly and professional. She helped me with all my questions and made the move in process wonderful.
Melissa K | First ImpressionsThe general manager is very helpful and kind. She took her time with us, without rushing even though it was close to closing time.
Cathy T | First ImpressionsOnly rated 4 stars because facility isn't completed with gate acsses for better hours
CHERYL B | First ImpressionsThis is the best UHaul location I’ve been to, and I’ve moved quite a bit these last few years. The facility is super clean. The manager (Victoria) is incredibly helpful and nice - she even answers the phone! The storage units are in great shape and there’s always a dolly to help with move in/out. I am so so glad this location is near our new home!
Sylvester M | First ImpressionsVictoria was very pleasant, patient and knowledgeable. Great Customer Service.
Holley N | First ImpressionsVictoria was professional and very helpful.
LeighTracy W | First ImpressionsVictoria was very professional, and kind. The facility? Phenomenal! Highly recommended to everyone.
JAMES C | First ImpressionsVictoria is an excellent customer service person. Facility is great.
JIMMY P | First ImpressionsVery good experience
STEVEN P | First ImpressionsThe staff was very helpful and courteous.
BRENT B | First ImpressionsEverybody there was very nice and helpful. Victoria the manager was awesome to work with made the whole process very easy . will definitely be using this facility in the future
David C | First ImpressionsVictoria was excellent! Very helpful and professional!
Richard P | First ImpressionsThe manager is an exceptional people person.
Delton B | First ImpressionsVictoria at the UHaul in Jasper is fantastic. She is absolutely the best person I have ever worked with at UHaul.
MICHAEL P | First ImpressionsThe only issue I had was uploading images of the front and back of my Drivers License. It took several upload attemps before my images were accepted.
Dennis S | Online Move InVictoria was great and I will recommend and use your location again. Thanks
jeanette r | First ImpressionsThe staff was very helpful and friendly. So happy for this new location and the convenience.
crystal p | First ImpressionsVictoria's customer service was outstanding. She made sure to call me back if she was unavailable when I called. She helped me with last minute arrangements. I highly recommend this location.
SHAWN G | First ImpressionsSuper staff — Victoria was great on the phone. Kenzie was great in person. A man whose name I don’t know was great in person. They were all excellent and ready to help and very professional and courteous. Kenzie was super friendly too. I would give a Perfect rating to all 3 staff members I interacted with via phone or in person. Storage unit looked great. Very nice touch that the lock was provided. Excellent to be able to access the storage 24/7. Very positive experience.
Lisa W | First ImpressionsIt was a great experience. I appreciate their responsiveness and professionalism. Thank you to Rebecca and Victoria!
Alicia J | First ImpressionsVictoria was very friendly and professional.
OSCAR D | First Impressions