Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Have what i needed on the town I live in instead of having to drive 30 miles to get it. That added 2 hours to my very long day of moving. But the service was excellent and the young man working the desk was very polite and very helpful.
DARRELL B
Rating:
5.0
The guy there was awesome very friendly
And got me going fast ty.
TREVOR D
Rating:
5.0
I appreciated the store having my truck up front and ready to go. The people I spoke to were friendly and professional.
BETH V
Rating:
5.0
Customer did not leave a comment.
CHARLES B
Rating:
5.0
Customer did not leave a comment.
CHESTER M
Rating:
5.0
Customer did not leave a comment.
DAVID W
Rating:
5.0
Customer did not leave a comment.
LORI H
Rating:
5.0
Customer did not leave a comment.
Roger P
Rating:
5.0
Customer did not leave a comment.
Richardd C
Rating:
5.0
Customer did not leave a comment.
JOHN S
Rating:
5.0
Customer did not leave a comment.
BILL T
Rating:
5.0
Keep up the good work. Thank you!
KEITH P
Rating:
5.0
stop "POP RIVETING" tail light assembly to fiberglass fenders (light fell out going down the road,stopped by other motorist to tell me )
spend a little more and use clip nuts and screws to secure lights please
JOHN S
Rating:
5.0
Customer did not leave a comment.
JEFFREY D
Rating:
5.0
Customer did not leave a comment.
TERI G
Rating:
5.0
I had to change my delivery date more than once and every single person was immensely helpful and reassuring
Jill S
Rating:
5.0
Customer did not leave a comment.
MARY H
Rating:
5.0
Customer did not leave a comment.
ELSA T
Rating:
5.0
Customer did not leave a comment.
David P
Rating:
5.0
Customer did not leave a comment.
AARON M
Rating:
5.0
Customer did not leave a comment.
John S
Rating:
5.0
Customer did not leave a comment.
Michael O
Rating:
4.0
It is a new location and seems to still be under renovation but public restrooms would be nice especially after you have just driven 5 hours to pick up a rental and need to use a bathroom.
LAWRENCE S
Rating:
5.0
Customer did not leave a comment.
Chad A
Rating:
2.0
It wasn't what I expected
Joshua O
Rating:
5.0
Customer did not leave a comment.
JACK T
Rating:
4.0
Customer did not leave a comment.
RICHARD W
Rating:
5.0
This location was super helpful. The employee I talked to at drop off was extremely helpful. I had been charged twice at the pick up location and the employee at the drop off location was able to give me more information than anyone else I had talked to
Brandon P
Rating:
5.0
Customer did not leave a comment.
Sherry k
Rating:
5.0
Customer did not leave a comment.
Cindy W
Rating:
5.0
Other than the hours not being ideal the staff was very helpful and friendly. While I was waiting to be helped they were very friendly to everyone in the store, great environment and people! I have already recommended this location to family.
Tyler H
|
First Impressions
Rating:
3.0
was a Sunday (they were closed) drop off but was open, well lit, and well marked
DAVID A
Rating:
5.0
Customer did not leave a comment.
DONALD H
Rating:
3.0
Customer did not leave a comment.
James N
Rating:
5.0
Customer did not leave a comment.
RUSSELL B
Rating:
5.0
Just dropped off after hours
STEVEN D
Rating:
5.0
Customer did not leave a comment.
Scott R
Rating:
5.0
The manager and team at this location was amazing to deal with, had some issues with the computer system but these guys made sure everything was taken care of and went above and beyond for me. I cannot say enough how awesome my experience was form the men at this location
KODI K
Rating:
4.0
Customer did not leave a comment.
MARY T
Rating:
5.0
Very friendly and efficient staff. Thanks to all !
George W
Rating:
3.0
Customer did not leave a comment.
SARA P
Rating:
5.0
The staff was very accommodating. The convience of loading and unloading was awful but staff let me use a dolly.
Elizabeth P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JESSICA F
Rating:
5.0
Great pick up and drop off customer service was great as usual, will continue to use
SHONDA L
Rating:
5.0
Three times renting a trailer in the past month, and one more yet to go. Each experience has been absolutely flawless! Excellent customer service and great value for a small town. Highly recommended!
Darrin R
Rating:
5.0
Customer did not leave a comment.
Andrew W
Rating:
5.0
Customer did not leave a comment.
ZACHARY E
Rating:
5.0
Customer did not leave a comment.
LARRY D
Rating:
1.0
Customer did not leave a comment.
HARRY E
Rating:
5.0
Always great service
SHONDA L
Rating:
5.0
Customer did not leave a comment.
WILLIAM S
Rating:
5.0
Customer did not leave a comment.
Michael I
Rating:
5.0
Good doing business with
john n
Rating:
5.0
Very helpful staff. Super easy to get what I needed.
ANDREW T
Rating:
5.0
Customer did not leave a comment.
DAVID C
Rating:
5.0
Great service
John N
Rating:
4.0
Customer did not leave a comment.
Daniel M
Rating:
4.0
Customer did not leave a comment.
Rex D
Rating:
5.0
Customer did not leave a comment.
Christina C
Rating:
5.0
Nobody was there when we returned it
Kimberly P
Rating:
5.0
Make sure rates quoted are rate applied. Great service and great people.
tom s
Rating:
3.0
Customer did not leave a comment.
Julia S
Rating:
5.0
Customer did not leave a comment.
Sherry k
Rating:
3.0
Customer did not leave a comment.
Beth B
Rating:
5.0
Always very professional and curious and makes sure equipment is safely secured and wired up and such before you leave..
Steve d
Rating:
5.0
Very helpful and polite! Will definitely be back if we need to rent a uhaul again!!
Hillary T
Rating:
4.0
Customer did not leave a comment.
Lori h
Rating:
5.0
Customer did not leave a comment.
Timothy L
Rating:
5.0
Customer did not leave a comment.
Mark M
Rating:
5.0
Customer did not leave a comment.
Michele B
Rating:
5.0
continue to remodel the building and hire more employees
Jody P
Rating:
5.0
Really good management that knew what they were doing and got me taken care of in a timely manner and on my way
Steve D
Rating:
5.0
Customer did not leave a comment.
carly g
Rating:
5.0
Customer did not leave a comment.
Mark L
Rating:
4.0
Customer did not leave a comment.
antonio v
Rating:
5.0
Super friendly, easy hook up and drop off. Trailer was in great condition
Colin O
Rating:
5.0
Customer did not leave a comment.
amy a
Rating:
5.0
Customer did not leave a comment.
Michele B
Rating:
5.0
Customer did not leave a comment.
Angel S
Rating:
3.0
The app does not work!!
Ryan W
Rating:
5.0
Great customer service
Shonda L
Rating:
5.0
Customer did not leave a comment.
Brittney P
Rating:
5.0
Nothing,Mr. Hedrickson was the best U-Haul I've
Arlene L
Rating:
5.0
The manager was very friendly and helpful. I'm very satisfied.
Vincent C
Rating:
5.0
Customer did not leave a comment.
Angel L
Rating:
5.0
Customer did not leave a comment.
Ron S
Rating:
5.0
Customer did not leave a comment.
Patience W
Rating:
5.0
There was one man there working on getting this new U-Haul location up and running. He inventoried my return promptly and was a pleasure to deal with.