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Edward M | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of Noblesville
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Dirt in the bed and trash. Attendant had to clean it out.
RAMON RKeep up the Great Customer Service and Great pricing!
DENISE W | First ImpressionsGreat service at this location
RUSSELL VJoseph A was a fantastic and knowledgeable employee. He knew how to ensure my rental was exactly what I wanted. Please make sure he knows his work is appreciated.
MATTHEW MOne of the tires had a leak and was very low and I called roadside assistance. They never called back! Had to stop and air it up myself and hope I’d make it back to my destination.
WILLIAM CNothing I can think of to improve keep doing what you’re doing. Excellent service.
MARK TGuy who worked innthe maintence are was awesome.
JAMES M | First ImpressionsGreat experience
GLENN EPersonnel were very helpful in connecting and disconnecting the trailer I rented. The trailer was clean, modern, well maintained and useful.
STEVEN BThe General Manager CHRIS WORTMAN receives my HIGHEST PRAISE!!! It first met Chris last October. He is so gracious, kind, and simply a FIRST CLASS LEADER. HE NEEDS ANOTHER PROMOTION.
Emmett DAssistant manager was very friendly. Work was completed quickly & efficiently. Definitely recommend this facility.
Joel MThank you!
LUIZ R | First ImpressionsAlways friendly and professional - great team!
CHAD KInform customer that trailer needs to be returned by 2:30pm or customer will be charged for 2 day rental.
DANIEL JFriendly, courteous and prompt!
CHAD KU-Haul is definitely a customer centric organization. I was extremely pleased with my rental experience from start to finish.
OSCAR SThe person that helped me out was FANTASTIC!!! I've rented trailers from this location previously, and will continue to do so. Very happy with this location.
HOWARD GGreat service by Chris the owner who showed awesome flexibility when my rental date changed.
BOYD RExtremely friendly and helpful customer service. Highly recommend!
JOHN KThe man working was super nice and helpful.
AMY LQuick and efficient drop off process.
MARK SWalked in to find employee at desk she seemed like I bothered her to make her get off her phone. Got checked in, drove back to my trailer, found it myself and waited for employee to come out and back me up and get hooked up. Waited 10 minutes and no one came out. I called the the office and no one picked up. I hooked up the trailer myself and then drove around front to the office. I went inside and asked her if someone could at least help me check the lights and she said “yeah, I guess”. Got my job done and brought my trailer back to them. Parked exactly where it said stop here and someone will come out. Guess what?? I waited 10 minutes and no one came out to check the trailer back in. You’re going to see a trend here….. I walked inside to find two different employees on their phones just scrolling away. Told them I needed to check the trailer back in and she said oh you can just stick it back in the corner. I should have just left it behind the employee parking area. She then had the nerve to say do you need any help? Like come one, I’ll be fine but it sure would be nice to have someone back you up so you don’t damage their equipment or your vehicle. I don’t know why they even pay anyone to work there, as far as I know I’m the only one who left the office and went into the lot today. I would highly recommend avoiding this location, these guys are much closer but will definitely avoid them and go to castleton next time.
NICHOLAS CEverything OK not anything wrong I like it it
RUHUL AQuick easy and friendly
ANGELA RGreat check in and out process.
CURTIS MQuick service by employees.
RONALD DEmployee was very dry and not pleasant nor welcoming and I ask about trailer she told me call customer service I reserve a 26 and she gave me a 20 that was leaking water from rain the back of driver seat had trash in it
JASMA LYour staff were quick and efficient. The best experience I've had at any rental location.
LYNDEL MEverything went extremely well.
DEBRA AThis was a positive experience and there was nothing that could be recommended for improvement.
MARK VThe truck we had was clean however it was very well used and the seats were rough. The engine light came on too and that was a bit unsettling. Everything else was great and we will definitely use this location again
LAURA WWhen I dropped off the truck a woman had me pull to the side and enable it there . I explained to her the pre existing damage . She said there would be record of it and not to worry. There would be no charges because there would be proof it was there when I received the truck . Now I’ve been charged $900 for something I didn’t do . I work for a very large company who uses U-Haul to move employees and I promise you I will make sure U-Haul is no longer their company of choice if this isn’t resolved . I am a very ethical person and if I caused any damage , I wouskn100 percent take care of it . Someone has to have record od this truck before I took it and know they are charging the wrong person . How about you charge whoever turned it in like that before I took the truck?
Crystal KExtremely Professional, friendly and clean property. Best u-haul I have ever been to.
JAMES SThe Service was excellent. My only problem was the trailer itself. I did not notice the damage to the fender until I got home. It was no big deal other than I feared I might be blamed for it. I called customer services an ascertained that the damage was from a previous rental. I hauled a golf cart and had it secured using the four D-rings in the corners. The D-rings (back left -drivers side) broke loose and the cart incurred some cosmetic damage to the right rear. The smooth metal floor created problems.
William BCould of had someone at equipment return, but staff handled it excellent.
Vince SGreat service as always
JULIE FGreat experience! Very helpful and professional.
TIMOTHY HThis is by far the nicest facility I have ever been to! Convenience of the pull in garages to get out of the elements was top notch! I forgot to swipe my card one time and when I went to unlock my own storage unit without logging myself in, the alarms sounds. Although It really scared me, to know just how secure my storage items were brought peace. I honestly couldn’t say enough about the storage units and ease of renting and returning trucks!
WENDY A | Overall ExperienceNice
RENEE C | First ImpressionsVery friendly and helpful
NORMA KService person was friendly and quick. I was in and out with my truck in minutes. It was a local use rental and the customer parking area was well marked and safely away from the rental equipment pathways.
DAVID CEverything went really well.
BOB CThe experience was fast and easy. No improvements. They’re great as is!
BRANDON BNothing. It was a great experience. Thanks!
CHRISTAL Ja cd player and automatic windows would make the experience more pleasurable.
JAMES CI brought the truck back with the same amount of fuel that it was given to me on and was still charged a fuel fee. I was also charged for an accident when there was never an accident nor did we do any damage to the vehicle. The door was messed up when we received it, literally it sounds like a gunshot when you try to even open it and the whole truck moves slow.
Savaughn HStaff was polite and professional. Store seemed well stocked but we had to wait for the furniture pads we ordered. One more thing, and this is about UHaul, not this location. I was quoted $288 for the rental and agree to that price. I was supposed to pick the truck up at another location but they did not have the one I wanted. I had to pick up at this location and was charged $40-50 more for the truck rental. Since I had to pick up furniture that day, I had no choice but to agree to this increased price. I did not appreciate this at all.
STANLEY PNo Criticism. This was the biggest U-Haul location I have ever seen!! Everything looked brand new. This is in a rapidly growing suburb of Indianapolis where everything is brand new.
ROGER MI rented a dolly and a trailer. When I went to use the trailer they forgot to give me the dolly. I was stuck lifting the furniture by myself because the rental location was1hr away. This was poor costumer service and it really inconvenience me.
TYNE MFriendly staff and easy location to get in and out of with the truck
LAURIE HThe service was perfect, the entire rental experience was simple to set up and easy to rent and use a van.
LARRY WExplain things well,very friendly staff
deb c | First ImpressionsThis facility, our second round of rental, did not change. Chris was great, but his staff was still poorly qualified, either lazy and uncaring, or just did not know proper procedure. My fob never worked after several attempts, so I used my code - it was not worth my time to get corrected. The trickle charge power never worked and left my battery dead The snow bank up against my rig mad it difficult to pull out and the ice on the lot was rediculaous. Over all, I would suggest that UHaul higher a more qualified staff to run the day to day.
Tom W | Overall ExperienceI've used Uhaul several time and your staff here was exceptional! Your facilities were always clean and they made move in and out incredibly easy. By far the best experience I've had with your company yet!
MARIETTE F | Overall ExperienceStaff was very professional, efficient, and courteous!
KAREN A | First ImpressionsWe had to be switched storage units 3 times. One unit had a pool of water in the unit, the other unit was locked with two lock and the third and final lock was stuck and I had to force the latch open. Not a great experience but the guy up front was pretty helpful.
zachery s | First ImpressionsFor the 3 years of me being there I really had nothing but good to say … thanks
Philip F | Overall ExperienceI had an excellent experience with both storage and equipment rental at this location. The staff were always very friendly and welcoming. Any needs or questions I had were addressed in a kind and helpful manner.
Yvette W | Overall ExperienceThis location is above par. They're always courteous and understanding. Chris W the manager and his crew are the best I have ever had to work with in my dealings with Uhaul over the years. I highly recommend this location for all Your storage and moving needs.
Martin W | First ImpressionsThe entire staff there is awesome. The manager and assistant manger are incredible. They truly care about their customers. Can’t recommend them enough. Really convenient location as well.
lillian g | Overall ExperienceA+ Well Done U-Haul
Dominick C | Overall Experience❤️ thank you
Ladonna Y | Overall ExperienceI don’t remember the young black mans name that checked me in but he was very helpful and kind
Brian S | Overall ExperienceThe Staff was very helpful and attentive.
Dominick C | First ImpressionsQuick and friendly service
Linda L | First ImpressionsVery easy straightforward rental process. Everyone is very knowledgeable and extremely helpful and courteous. It is not a reflection of the staff as it is out of their control. However due to cooler temps and large highway construction in close proximity to the perimeter units. Some additional mice mitigation would be helpful. I am aware they are outdoor units and some pests are to be expected. I removed 9 mice caught with glue traps I placed 11 days ago after noticing mice droppings on top of my items. AGAIN, this in no way is reflective of the staff / employees who have been great. Just thought someone would like to know.
ANTONIO H | Overall ExperienceExtremely helpful staff! Thank you for making my move a little easier.
HEIDI T | Overall Experienceso far great experience
Valerie J | First ImpressionsGreat atmosphere and attitude of staff!
Stephen B | First ImpressionsCheck in was easy and the young man who checked me in was very knowledgeable and helpful
Brian S | First Impressionsjust kept raising the rent! I would still be there if it was left alone.
MARK O | Overall ExperienceI left this location because they continue to raise the prices quarterly, to the point that it's too much to bear financially in these tough economic times. I hope Uhaul gets a grip on how frequently they raise prices. People can't afford to absorb these increases. The monthly price has nearly doubled in 2 years we've been renting space. it's crazy.
Jim C | Overall ExperienceWe stored furniture there for 18 months. Every month there was an email that the payment date was upcoming and a follow up email when electronic payment was made. Upon move out, the storage unit was extremely clean and plenty of moving carts available so it sped up the removal process. Overall, this was a very satisfactory storage and I would highly recommend using UHaul storage.
Greg S | Overall ExperienceCustomer service
Jami B | First ImpressionsAppreciate the firtst month free offer for havi ng rented one of your trucks. Service was great.
Becky P | Overall ExperienceMy only complaint all my sons books had mold all over them it was weird nothing else just the books
Tonya D | Overall ExperienceWe went through a lot of hassle to get our storage unit. We were already tired from our trip from Alabama. He first sent us to another location to a storage unit, when we got there the card wouldn't work. So I called and he told me I'm sorry your storage unit is actually here at the first location. So we had to drive back to the other location to unload our U-Haul truck into the storage unit there. We were all so tired and weary from the journey I was ready to go. After we unloaded the truck you told me to come into the office and he would compensate me for all the mishaps. I went into the office and waited a good while, and when he finally came in he informed me that there was no way he could compensate me for the mishap. Everyone was nice there but it was a huge hassle. Once we get our stuff out of the storage there I doubt I'll ever use U-Haul again. I was also quoted a cheaper price online when I rented the truck and when I got to the location to pick the truck up the cost was $70 more. Just an all-around bad experience. All in all I wouldn't recommend uhaul too many people.
Roger K | First ImpressionsGreat facility! Very supportive, hard-working, and efficient staff!
Claire C | First ImpressionsThis was my first experience with using a storage unit. Chris,Jayden and the rest of staff made it an amazing experience for me. They could not have been any more knowledgeable, friendly or helpful!!! From day one Jayden walked me thru all the aspects of renting a unit. On move in day Chris went above and beyond to help make a bad situation (my fault) less stressful🙄 I will recommend this location to all friends, family and strangers that might ever need storage.
Lori H | Online Move InNice people
chris m | First ImpressionsStaff there very friendly and helpful
bruce g | First ImpressionsEveryone was so nice, friendly and very helpful!
Tracey D | First ImpressionsBest experience I've ever had with storage, great facility!
TYLER B | Overall ExperienceUr staff was amazing Helpful Kind AWESOME
Tonya D | First ImpressionsThe tattooed female that helped me was very dour and unfriendly.
Naomi g | First Impressionsthx for all your help
leslie w | First ImpressionsThank you
David F | First ImpressionsGood people
Josephine L | Overall ExperienceThe manager at this facility is awesome! Very nice friendly, helpful and knowledgeable. If I ever need to use U-Haul again I would definitely use this facility and would definitely recommend to anyone in the Noblesville, fishers area
ERICA H | Overall ExperienceChris was very professional and helpful! I’m happy that I chose this as my long-term storage selection.
Sydney S | First ImpressionsThe general manager was very personable and informative. I appreciate that. :) Robin Jones
Robin J | First ImpressionsI. Absolutely.Love every person.I have met at u paul from Lindsay, to Derek to Jackie and Nathan. Thank you to ALL of you and also the Boss Man that I haven't had the pleasure of meeting YET, but hope to one day soon. Thank you Mr. Wortman for speaking with me on the phone and helping me to get the car dolly back. I apologize again for the confusion. You have ABSOLUTELY wonderful people that work with you. They are knowledgeable, kind, patient, understanding and just all around great people. I will NEVER go anywhere else for anything that you guys have to offer and ALWAYS refer anyone I know to you. Thank you Thank you Thank you. Sincerely, Kristine Brown
Kristine B | First ImpressionsUHaul is and will ALWAYS be my go to for help in my life changes that I need help with ...Thank you so very Sincerely, Life customer
Kristine B | First ImpressionsVery nice and clean !!! Enjoyed storing my stuff at this location..
Terrence H | Overall ExperienceI have moved out in December 15 or 16 why still getting bills
IMRAN S | Overall ExperienceEveryone at this location is amazing and friendly!
Tiera P | Overall ExperienceStaff was amazing
Paula F | First ImpressionsThis was so convenient for me. It helped me store my extras during my remodel. I was amazed of how easy it was for me to unload and eventually reload my stuff. I will definitely recommend this to my friends and will also use as needed in the future.
Matthew R | Overall ExperienceGood
Shelly C | First ImpressionsThe facility is a great place for camper/RV storage. It is secure, well lit and easy to get in and out.
Patrick H | Overall ExperienceHuge disappointment at move out (which was temporary because I was going to come back in the Spring). I received an email that rates would go up 11/5, so I decided to move out since my boat was going in for repairs for a few months. I was not told the cancellation would not be pro-rated and refund. When I asked for the fob back to use the space to the 21st which I paid for, I was told the move out could not be "undone". Seems a bit crooked.
jeff w | Overall ExperienceFacilities and amenities were top shelf supported by an attentive and knowledgeable staff.
William I | Overall ExperienceGreat facilities and security
francisco v | First ImpressionsThanks guys.
Ronald T | Overall ExperienceGreat job! I have enjoyed my experience with UHaul in Noblesville. Thank you for great customer service.
Christa D | Overall ExperienceMy first time using this Uhaul store. Andrew was awesome!!! The second time I went back to clean out my storage and return the truck. Nathan stated he would check it back in and email a receipt. I never received a receipt yet everything else was great!!! Definitely will recommend
Kristianna U | Overall ExperienceNo issues staff was nice and polite. Sign up and canceling our space was a breeze. Will definitely be our first choice if we have the need for storage space in the future.
Nick M | Overall ExperienceToo expensive and unable to call facility directly via telephone
ryan l | Overall Experience100% recommended
JAVIER C | Overall ExperienceExcellent service
GARY N | First ImpressionsVery helpful employees
Michelle W | Overall ExperienceI didn't realize there was a storage facility at the pickup location until I was onsite to pickup my 15" rental truck. I had already reserved a space elsewhere with a different company, but when I went to unload my packed truck I was unable to access my unit due to a bad gate code. I remembered seeing the facility and called customer service immediately to see if there was a unit available. They were able to get me taken care of without even having to leave the truck and got me into the perfect unit. Thanks for having my back in a pinch!
LAUREN B | Online Move InThank you for all of your help
Stewart E | Overall ExperienceThe man who actually helped me was great but there was an associate that was rude when I tried to ask a question and then she proceeded to put me out of the store after I didn’t want to speak with her anymore. I didn’t get her name but she had a red eyebrow piercing and long brown hair.. also was irritated that a guy came in at 7 to drop off a trailer
marie G | First Impressionsthe new management there he is really good at explaining things he is really good at his job.
Cassandra B | First ImpressionsVery helpful
timothy w | First ImpressionsLyndsay is the best! Very welcoming, helpful & knowledgeable. The manager Tracy is very nice.
brenda h | First ImpressionsYour facility is wonderful and your staff is even better!!!
MARY A | Overall ExperienceI didn’t even get to use storage But it was nice The person who rented me the was very nice went to rent a truck at your facility and it was keys were handed to me and says three hours over to go get it here’s your dolly and you can put it on yourself. I have never ever been to any other U-Haul where this man told me just to load it myself and go over and fetch it. The trucks are always brought it front. They’re clean they’re running they’re ready to go and these trucks these two trucks were not clean at all inside or out, so will not be coming back there. I hope that you’re able to improve your facility and your tracks from this. I’m sure you’re probably shorthanded like the rest of the businesses. Thank you.
Barbra B | Overall ExperienceThis place was fantastic. The people were fantastic. We just couldn’t put our stuff in the units there, because there was a step, and I had to roll stuff in so they sent me to another facility which was as equally as convenient and nice.
paul p | Overall Experience"Unit:#2391"_:The staff at Herriman Blvd. we're sneaky, corrupt, & at times rude. On (Oct. 27th, 2022 from the assistance of your employee's, corrupt liberal Federal agency members coralated a hate crime in taking part in an unauthorized search and vandalism of my personal property. The possibility of tampered surveillance recordings are evident. I witnessed suspicious activity on numerous occasions at this location. /Yours truly/#THE HONEST CUSTOMER:)-
SHAWN S | First ImpressionsVery tightly-run ship!
Luis V | Overall ExperienceThis is for the IT Dept. If the app worked better it would empower the staff and make their job easier checking in people. Hope to see app improvements soon!!!
Dorisenne C | First ImpressionsBest U Haul facility in town! Excellent products and top notch customer service. I highly recommend!
OLADIPUPO D | Overall ExperienceThank you
George T | Overall ExperienceNone
Harry G | First ImpressionsRarely ever does the office answer their phones during stated hours. Called several times to figure out move out process/requirements and every time I was transferred to the after hours employees;all calls being made during these said hours. Although these employees were helpful they were never able to relay that I was out of my unit. Last person I spoke with told me that I would receive prorated rent payment back. When I actually made it to the facility/office (while actually open) I was informed that “we don’t prorate”. When I inquired if I still had access then, since I had just paid for the month 2 days prior, I was met with “nope I just cancelled you”. Have never had issues with storage units until now. Very Disappointed
Rachel B | Overall ExperienceThe facility worked perfectly for our needs. The best part was being able to drive in to a warm place to unload
Jeff D | Overall ExperienceI received one month of free storage with a truck rental. This is a very nice perk for renting a truck. The U-Haul facility was clean and well maintained. Only thing that would have made access easier would be a drive up keypad for gate entry instead of having to exit your vehicle.
Jeffrey J | Overall ExperienceVery clean and secure.
Branndi S | Overall ExperienceNo comments
PAUL F | First ImpressionsOnly reason for the rating is that I reserved a 35ft space online a few weeks ago and when I arrived I was told that was just a waiting list. That is not an acceptable way to do business. I agreed to rent one of your 48 ft spots for $40 more which again is bad business not to match the rate that I reserved.
Ralph T | First ImpressionsTraci was just very helpful and great overall. I am retired and had been in the storage and distribution business and know that you are lucky to have a Manager Like her.
Brian M | First ImpressionsStaff was very helpful. Site was extremely clean and organized. We are storing our motorhome and realized the space wasn’t long enough for our open trailer. They were quick to respond so we can rent a small space for the trailer.
Tina W | First ImpressionsGreat
dixon c | First ImpressionsSatisfied
ANNETTE D | First ImpressionsJayden is excellent!
Alexine S | First ImpressionsThe facility was clean and easy to navigate. Having carts to move my belongings in is very nice! The line to talk to someone was very slow though and I waited for over 20 minutes just to get to where I could speak to someone.
Anna H | First ImpressionsHard to contact local storage center by phone. Reasonable
Karen C | Overall ExperienceI am amazed at the quality, price, convenience and cleanliness of this place. Being able to drive directly into the building, the climate control, security features. This was a big win and I highly recommend this U-Haul storage!
TODD P | Overall ExperienceTracie Bowman was polite and took time to answer all questions and acknowledgable re proper size of storage needed
IRENE M | First ImpressionsThe Team overall was very kind and helpful during one of the greatest stressor in life, moving!!!
kurt m | First ImpressionsWould have stayed, but moved to Ft. Wayne. Loved having RV under roof. Thanks
don s | Overall ExperienceThe staff are all very pleasant and willing to chat, which helps ease the tensions of moving.
kurt m | First ImpressionsThe lady at the office was not friendly during our move in on Aug 8th and her demeanor seemed to be like doing us a favor rather than her job.
Mithun K | Overall ExperienceVery friendly staff, clean storage unit/facility, and super easy to use!
DANIEL W | Overall ExperienceHi. He place is super clean and looks safe and location is convenient. However, the young girl that woks there has Zero customers service skills. Zero. I run a multimillion dollar business and customer service is everything. She made me feel like I was interrupting her lazy time. Again, the place was beautiful, clean , safe and convenient, but the company should hire people that is friendly and profesional or at least try to train the one young lady to greet people, smile and say and at least say thank you for your business. Veryuvh disappointed at the customer service
CARLOS P | First ImpressionsJayden was nice, but the other girl working there was not as friendly. The facility is clean and seems secure.
Branndi S | First ImpressionsI was real unhappy that you shut off the electric all my batteries went dead
Lester R | Overall ExperienceWe took several pictures of the unit if needed. Other than that, it was a great experience while we were waiting for our apartment.
tyler s | Overall ExperienceLindsay was the BEST rental associate I’ve ever met!!! Knowledgeable, Courteous & Timely!!! BTW, the facility was beautiful !
Eddie R | First ImpressionsUHAUL IS THE WORST MOVING SERVICE I HAVE EVER USED. (Even of this gets deleted or not placed on their website I will be posting it to both yelp & Google review pages) My husband and I requested a truck for a 2 bedroom apartment moving from Ft Wayne to Noblesville. I got confirmation codes sent to my phone two days before moving. I even called BOTH locations to confirm our reservation. My husband and father in law show up the morning of moving to get our truck from the Fort Wayne office. THEY DIDNT HAVE IT. The stupid staff member said “oh we were suppose to call you yesterday about this. We don’t have it.” They refunded us but what were we suppose to do for a TWO HOUR TRIP down to central Indiana? So we call around to the other Uhaul sites closest to us (even 50 mins out) and we even called the Nobelsville office to beg for a truck. We thought about driving it all the way to Fort Wayne. We were that desperate. EVERY SINGLE office told us they were sold out of every truck, van, trailer, etc. ANYTHING. Thankfully the Nobelsville location gave us the month free of rental for storage, but I will NEVER AGAIN use this god awful company. And I will be telling everyone I can that both of these locations are incompetent & whoever was working on Aug 13th should be FIRED - specifically the Fort Wayne Clinton street one.
Alexandria G | First ImpressionsGirl working at location was RUDE. Told me I was interupting her lunch. Appeared to be too many things at once and I was clearly annoying her by not knowing exactly what I needed. I actually canceled my trailer rental when she began yelling at me for not following her instructions, which I clearly didnt understand.
Jeffrey G | First ImpressionsI love the people that worked there. They were friendly, helpful. As much as i love to do business with this location, i didnt like the truck. Frightening at best. I would still use this company once more, perhaps for a different truck. The truck wouldnt start. Took 2 hours when uhaul tow got to us, brakes were not good. But with all that, i would try again because of the workers.
Antoinette W | First ImpressionsJames did an outstanding job helping me achieve my needs. His efforts were exemplary! Thank you!
Brian S | First ImpressionsOne of the cleanest and nicest storage units I've seen.
Dorothy Z | Overall ExperienceGreat facility
Hlaulani K | Overall ExperienceNever a problem secured my oversized vehicle without a hitch. Thanks
Kris R | Overall ExperienceStaff extremely helpful and friendly .
Mark H | First ImpressionsHave only been using the unit for a couple of days. However, ease of use and friendliness of staff have been great. Nice, clean facility. Well lit hallways. Appreciate the flatbed carts that are available for use. Thanks.
Harold H | Online Move InBest customer service ever.
Luc-Armand N | First ImpressionsStaff was nice and friendly.
Ebony A | First ImpressionsLittle upset I reserved an outside spot not inside the gate. Spot was no longer available and the room is not 10:10 it’s more 9 deep and 10 wide. Little misleading. Not happy with the spot but not going to do anything and need to get unloaded.
sean w | First ImpressionsIt was a great experience.
Tyler S | Overall ExperienceExtremely satisfied with this facility. I can only wish that I lived closer to use it full time for storing our RV. We plan to be back again this coming Fall.
Scott R | Overall ExperienceStaff wws friendly and professional. Lots of storage options and availability. INSIDE storage options are great for winter and when it is raining.
John H | First ImpressionsTracie was amazing and went out of her way to help me in my time of need. I was in a major crisis without being able to get into my house and she was so accommodating. Extremely nice facility, very clean and well maintained. Thank you so much! Will definitely be back ~. Sharon Baker
SHARON B | Overall ExperienceClean facility, confident my things will be secure and the climate control will keep mold and dust from collecting. Like the mouse traps in each unit to keep rodents inder control too.
Trish L | Online Move InVery nice staff. Flexible with move in date.
Karen C | First ImpressionsVery impressed with the facility and how easy it is to navigate through the RV parking area. I was also impressed with the electrical connection available. Will definitely recommend.
Tony C | First ImpressionsBoth representatives, Jayden and Lindsay (I think), were very friendly and helpful
AMANDA B | First ImpressionsMoving sucks, but the ladies and the gentle man in the office were extremely helpful. I would recommend them to any one!!!!
charles m | First ImpressionsNew ask me later
Doug B | First ImpressionsYou can offload your truck after 5pm because the staff will lock the main entrance and your card couldn’t have access to let you in, you have to walk through the side door which means you can take in heavy stuff like couch or anything that is wider than the side gate. This doesn’t make sense as it renders useless the access card. I don’t see the purpose of the access card if the main gate where truck can offload stuff will be shut at 5pm, it means you can’t offload after working hours.
OLADIPUPO D | First ImpressionsGreat
Christina W | First Impressionsnice staff and good location
stephen s | First ImpressionsBeautiful facility! Very user friendly!
Ramona K | Overall Experience