Customer Reviews for U-Haul Moving & Storage of Owensboro

1,736 reviews

2815 W Parrish Ave   Owensboro, KY 42301

(270) 228-0362

View Facility Map

Office Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 5/29/2025: 8:00 am - 5:00 pm
  • 5/30/2025: 8:00 am - 5:00 pm
  • 5/31/2025: 8:00 am - 5:00 pm

Services at this Location:

Contact Us

(270) 228-0362

2815 W Parrish Ave
Owensboro, KY 42301

Services at this Location:

Office Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 5/29/2025: 8:00 am - 5:00 pm
  • 5/30/2025: 8:00 am - 5:00 pm
  • 5/31/2025: 8:00 am - 5:00 pm
  • Free towing inspection
  • Propane exchange
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

STEVEN D 
Rating:
5.0

Customer did not leave a comment.

JAMES C 
Rating:
5.0

Very accommodating to a special request I had. I was in and out -- very fast drop-off.

BRIAN K 
Rating:
4.0

They were very helpful at the time of the hail damage, organized and pleasant

Deborah P  |  First Impressions 
Rating:
5.0

At this store nothing everything and everyone was amazing

JASON C 
Rating:
5.0

Love using u haul storage unit

kirk h  |  First Impressions 
Rating:
5.0

They’ve handled all of the loss and stress of the hail damage with such grace and empathy, it was refreshing in such a hard time.

brooklyn m  |  First Impressions 
Rating:
5.0

They handled everything perfectly and we will definitely keep using them.

Casey H 
Rating:
5.0

Customer did not leave a comment.

CATACIA D  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Michelle J  |  First Impressions 
Rating:
5.0

During the hail storm your team worked very hard snaking the big changes.

Virginia J  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Aimee R 
Rating:
5.0

Considering the magnitude of the situation. U-Haul handled everything and made a smooth transition from unit to box and back to unit. The cost change was greatly appreciated. I was glad that I was with U-Haul and their employees during such an epic situation. I will stay with Uhaul for these reasons. Thank you for your help.

Stacie O 
Rating:
5.0

Why am I getting this servey I have been a client since 2020

Aaron A  |  First Impressions 
Rating:
5.0

Staff is always friendly and helpful unit is always clean and well maintained have used other companies before i found U-Haul and was sorely disappointed not clean or well maintained even had Leaks in roof which resulted in loss of lots of my items such as furniture much of which were antiques , I honestly can tell you that I will not rent from anyone other than U-Haul unless they are absolutely not available,in my opinion U-Haul is absolutely number #1,thank you

frances f  |  First Impressions 
Rating:
4.0

Cost continues to increase.

DEBORAH F  |  First Impressions 
Rating:
5.0

Every one helped me out alot I really appreciate all of them

Wanda L 
Rating:
5.0

Customer did not leave a comment.

Wanda L  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SCOTT K 
Rating:
5.0

Customer did not leave a comment.

DINAH T 
Rating:
5.0

Customer did not leave a comment.

PETERSON D 
Rating:
5.0

Great experience! Helpful people! Love this location and the one at Cartraxx Auto Sales on 18th St.

ANDREA R 
Rating:
3.0

The signage clearly states "Stay in your equipment and someone will come out to help you". That's what I did. After 5 minutes, I went inside and one employee was helping a customer, and the other was just sitting in the chair.

CARL C 
Rating:
4.0

Customer did not leave a comment.

DANIEL A 
Rating:
5.0

I tried calling this location several times and they were busy each time, so my call went to a call center. Over the course of a couple of days, my call went to the call center 3 times, I think, and I was given different or incorrect information each time. I finally got a lady from customer service who was VERY helpful. She was able to have someone from this location (Parrish, Owensboro) call me back. After that, everything went smoothly. The calls to the call center were a horrible experience. I was very frustrated and cannot recommend talking to any one there. In the future, I will keep calling until I can speak to someone local. (It was imperative that I get info quickly, as I was racing against flood waters. I was VERY please to find out that the first month was free because of the disaster. My furniture stayed in storage 2 weeks and I did not have to pay anything! For that, I am immensely grateful! Thank you!

Virgina B 
Rating:
5.0

Rented at the location. Everything was well organized in spite of the hail storm chaos. Sarah does a remarkable job!

David T 
Rating:
5.0

Customer did not leave a comment.

RONALD M 
Rating:
5.0

Customer did not leave a comment.

ETHAN M 
Rating:
2.0

Normally the location is excellent but a hail storm almost destroyed the building. When I arrived your team was functioning in emergency mode. Working out of a u-haul storage unit. They were getting the job done under the worst conditions. Regardless your team took care of business and got me under way. Only problem I encountered was a ratchet for one of the ratchet straps on the towing trailer had lost a spring and would not allow the ratchet to lock in place. Simple selution was to hold the lock in place while ratcheting to keep pressure on it. When I told them about the issue on the return the staff said they would replace the ratchet before the next rental. Give those folks a medal.

BARRY E 
Rating:
3.0

I need my money back

LE-CHARLA C 
Rating:
4.0

Customer did not leave a comment.

Jessica W 
Rating:
4.0

Customer did not leave a comment.

David S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry F  |  Overall Experience 
Rating:
5.0

Took over an hour to receive help with retrieving the keys for a mobile pick-up. On the phone with a local management they ended the call on me as I was talking and failed to call back. Mileage and gas was input correctly upon receiving the truck and then upon returning the truck the app didn’t have the correct measurements. Worst experience. The staff that were performing construction cleanup were extremely kind and helpful. That’s the only positive of the whole interaction. I will return there when I can be waited on by those employees I will never recommend mobile pick-up to anyone and will never even consider doing this again. Terrible. The management line is seriously not professional. These app measurements are not reliable. The employees at physical location deserve all of the credit for any positive review left.

Cali W 
Rating:
3.0

Customer did not leave a comment.

CHARLOTTE S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

PATRICK H  |  Overall Experience 
Rating:
4.0

Appreciate the service!

Kirby W  |  Overall Experience 
Rating:
5.0

Service was excellent

CHRISTINA H 
Rating:
3.0

HORRIBLE EXPERIENCE!!!! SHAME ON YOU UHAUL

bridgette s 
Rating:
4.0

Had to move out due to storm damage.

kurt o  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Misty C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeremy B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tom k  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dakota Y  |  Overall Experience 
Rating:
5.0

I went to the facility because of damage from a hailstorm. They had tables and chairs set up in the loading area. There was a person that took me to my unit. He took pictures and explained the process to me. Other employees came to help. they repacked some items that were in wet boxes. I was able to use a cargo van to take some items to my house. the employees loaded the van, loaded the items i left in storage into a U-Box and discarded all of the trash. I was amazed at how organized and helpful everyone was. I will recommend U-Haul to my friends. Thank you for your help in this time of need.

Melinda A  |  Overall Experience 
Rating:
5.0

My interaction with U-Haul was because of a hail storm. They were very helpful during this stressful time by helping me rebox wet items, and moving the items to a Ubox. They had plenty of employees to help with this. Sarah was so helpful and answered all my questions. Thank you

karol w  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Anna C  |  Overall Experience 
Rating:
1.0

Worst experience possible. Moving out

Kimberly J  |  Overall Experience 
Rating:
1.0

It took them a week to notify me if the damage to my unit. Once able to get in was able to save 10% of the items I had in the unit. When I signed up over 5 years ago thought I had full coverage when I get there tell me I have $1,000 coverage which didn't cover my husband's medical equipment in there. I had a inch of standing water in my unit after a week. A year ago after a rain storm went in and didn't have any damage they told me then they were putting on a new roof. There idea if fixing it was a plastic sheet over it. The whole ceiling came in on my unit. I went to UHaul as it was climate controlled and thought my items in storage was safe. The only things safe was in totes. I lost my Christmas tree I just bought at $350.00. Antiques, generation of family photos and items. A painting my dad did who now is dead. I could go on and on. When they opened the door I started crying and almost went to the floor. Heard one woman screaming hysterically when they opened her unit. One gentleman had items from the 1800's that his family brought over from Ireland when they informed him he did not have insurance and he swore he had insurance on his unit. The adjusters were the only ones who told me they were so sorry the rest of the staff acted as they were put out and most were rude when I talked to them which was pitiful. I have nothing nice to say good about UHaul in Owensboro, I was let down by the quality of how they fixed the unit after the last storm.

cherrell j  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david r  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Jerome T  |  Overall Experience 
Rating:
5.0

Units always clean staff always friendly and helpful I will continue to rent from U-Haul, thank you Darlene Freels

frances f  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

RICHARD W  |  Overall Experience 
Rating:
5.0

The unit had hail damage. It is a good place to use. I would reccomend it to friends.

belinda r  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kathryn R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David H  |  Overall Experience 
Rating:
5.0

The owner is very pleasant and helpful. She is an asset to your company. Love working with her.

yvette s  |  Overall Experience 
Rating:
1.0

Just another Corporate Company, SHAME ON YOU

bridgette s  |  Overall Experience 
Rating:
4.0

After we had the hail storm, the staff was excellent with helping me through the procedure with inspection relocation of the things that were salvageable and even assisted with the damaged item. It was stress free and a white glove experience. THANKS TO ALL!!

Wandra S  |  Overall Experience 
Rating:
1.0

Storage unit was destroyed by hail damage. I was told I didn’t have insurance, when I was never asked if I wanted insurance. Never had me sign a contract. Will be looking into hiring a lawyer.

kevin b  |  Overall Experience 
Rating:
5.0

I will come back again soon

David F  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ALEXANDRIA C  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Stacy S  |  Overall Experience 
Rating:
5.0

Sarah was always helpful. The employees always done what they could do to help. It is always clean and well lit. And the workers always have a smile no matter what is going on.

jason c  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle J  |  Overall Experience 
Rating:
5.0

Even with the hail storm damage Sarah was on top of the game. There every minute, I wouldn't hesitate to return once the roof and facility has been repaired. Sarah is tops.

David T  |  Overall Experience 
Rating:
4.0

Sarah the one who runs the show is absolutely amazing! She’s super friendly and helpful

Riley N  |  Overall Experience 
Rating:
1.0

Everything was great until the storm. The handling of the claim has been ridiculous. I lost 5 boxes of stuff and had 2 pieces of furniture ruined. I told the people in charge I would be cleaning out my pod on Friday 3/21 and now I am being told I cannot access my things because they have been shipped off. I don't even know where my damaged furniture is. No one knows anything and cannot answer questions.

Mary M  |  Overall Experience 
Rating:
4.0

The bathroom in the entrance through the garage doors was always deplorable. But the rest of the facilities are nice and worth the money. Now that the recent damage, which occurred on March 14, has occurred, the facility has shown that it wasn't quite up to par. When purchased, the roof was not replaced, and K Mart had not replaced it for a long time. I hope some hindsight will make keeping up with the building's maintenance a stronger concern.

Stacie O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TRACY W  |  Overall Experience 
Rating:
3.0

The people who moved things in the storage unit to another unit didn’t really care about your stuff you had to watch them to keep from banging stuff up

mike b  |  Overall Experience 
Rating:
2.0

Poor communication during the storm cleanup.

Jeremiah H  |  Overall Experience 
Rating:
5.0

Moved out due to hail damage. They were fantastic to work with and I will use them again!

Casey H  |  Overall Experience 
Rating:
5.0

Been with U-Haul storage for at least 3 years. No problems. Will definitely come back to U-haul for any storage needs in the future.

tiffany h  |  Overall Experience 
Rating:
5.0

I have used U-Haul many times in the past 30 plus years, NEVER have I seen such excellent caring service as has always been given to myself when I needed them. This past week I received notice that the massive hail storm in Owensboro damaged the U-Haul storage building it was a scary unknown feeling walking in to examine the contents of my storage unit. But, each person greeted me with understanding, remorse for what had happen we wept together then took a deep breathe and went trough the process. As I went through my treasures I thought how lucky I was because not all of my items were destroyed like the families of the floods and fires. I’m thankful for U-HAUL and the living caring people that embraced myself as we search through a tragic event as friends helping each other. Thank you Sarah for always being there to guide me through all life’s events when I have had to use U-Haul. The best part you have selected and trained your staff of like minded people to care and love all of us through the process of needs from U-Haul. Always a thankful process.

Barbara I  |  Overall Experience 
Rating:
5.0

The staff were friendly, the process was easy and the truck was ready to go! No improvement necessary!!

AMY B 
Rating:
3.0

The price, I rented a box truck for 29.99 and the final the price was over 85 dollars, I feel like I was robbed

GERRY L 
Rating:
5.0

Customer did not leave a comment.

CAROL L 
Rating:
5.0

Nothing…smooth operation!👍🏼

CARLA T 
Rating:
4.0

Everything went very well. Sarah H. was very helpful with my rental. I needed a different sized ball hitch and plenty were in stock. I discovered tow accessories her location carries that not even Camping World carries…things I had been looking for! She even helped back me up to the tow trailer and get it hooked up to my truck.

LORI B 
Rating:
5.0

Amazing place absolutely everything you need to move & everything they have is top notch just an over all great place

AARON T 
Rating:
5.0

Excellent service.

JAMES S 
Rating:
5.0

Customer did not leave a comment.

William H 
Rating:
4.0

Customer did not leave a comment.

GARY D 
Rating:
5.0

Customer did not leave a comment.

DANNY O 
Rating:
5.0

Fast and efficient service

CHRISTY K 
Rating:
3.0

Filled the gas tank back to where it was at and you still surcharged for a low tank At a rate of 4.25 a gallon I put 11 gallons in it 5 minutes prior to turning it in and paid 2.50 a gallon

THOMAS Y 
Rating:
5.0

Staff was very helpful and friendly

Debra M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRANDON L 
Rating:
5.0

Customer did not leave a comment.

PHILLIP E 
Rating:
2.0

To expensive

JENNIFER H  |  Overall Experience 
Rating:
5.0

I had to drive an hour to drop off truck. That was bullshit. I could have taken truck back to original store.

JOSEPH S 
Rating:
5.0

They made the process very smooth due to it being an urgent situation. From the storage rental, truck and dollie usage on site it was a stress free transition.

WANDRA S 
Rating:
5.0

Customer did not leave a comment.

JOHN F 
Rating:
5.0

Customer did not leave a comment.

DANIEL O 
Rating:
5.0

Everything was rather straightforward. I just wish the ramp on the U-Haul were a little wider

JULIAN H  |  First Impressions 
Rating:
3.0

My boxes got soaking wet

JUANITA J 
Rating:
5.0

Customer did not leave a comment.

ROBERT A 
Rating:
5.0

Your place was very helpful and considerate

BILLY S 
Rating:
5.0

Customer did not leave a comment.

WILLIAM W 
Rating:
5.0

Customer did not leave a comment.

CHERYL D 
Rating:
3.0

I had trouble accessing the rental storage unit. The passcode would not work so I had to piggyback on others entering the facility. The lone clerk on duty wasn't able to get my passcode working and suggested that I give it a day, as he had other complaints about passcodes not working earlier.

BRET F 
Rating:
5.0

Customer did not leave a comment.

Curtis V 
Rating:
5.0

Customer did not leave a comment.

PHILLIP F 
Rating:
5.0

Customer did not leave a comment.

WILLIS G 
Rating:
5.0

Staff was very helpful getting us in a unit as well as explaining how to access , particularly in off hours.

Jan A  |  First Impressions 
Rating:
5.0

I'm happy with this location.

DONALD L 
Rating:
5.0

Nothing they are perfect. I’ve used them many of time and will do so again.

ANTHONY H 
Rating:
5.0

Customer did not leave a comment.

Steven P 
Rating:
5.0

Customer did not leave a comment.

brooklyn m  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JOSHUA D 
Rating:
5.0

Customer did not leave a comment.

JESSICA R 
Rating:
5.0

Customer did not leave a comment.

JOSEPH J 
Rating:
5.0

Customer did not leave a comment.

REBECCA H 
Rating:
5.0

Customer did not leave a comment.

joyce s  |  First Impressions 
Rating:
5.0

Saturday January 11th I took the truck back about 4ish the young man working at the time took him 5-10 minutes to respond to me It was out in the truck messing with stuff took him 10 minutes to come in then he was in the side room when I came back in about 10 minutes to respond to me that's the only issue all the other employees responded to their customers in a swiftly manner unless they were with another customer and yes I choose you hard as my moving facility thank you for your business and your professionalism and then you have those few who don't but that's okay we all have them in the business May God bless you keep you safe in Jesus will be there when you ask him God bless

LORI T  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CORRINA A 
Rating:
5.0

When picking up the truck the attendant handled all the paperwork and gave us keys and told us,it’s one of those trucks way out there and that was it. No instructions, large sign inside on the dashboard and not even a Thankyou. The boy doesn’t seem to be too interested in his job. He’s lazy!

ROBERT B 
Rating:
5.0

Customer did not leave a comment.

PAUL R 
Rating:
5.0

Customer did not leave a comment.

Romulo V 
Rating:
5.0

Customer did not leave a comment.

DANNY S 
Rating:
4.0

Process was easy and the staff were very helpful

RONALD T 
Rating:
5.0

Customer did not leave a comment.

JOSEPH A 
Rating:
3.0

I only received 1 dozen blankets.

KAREN S 
Rating:
5.0

Customer did not leave a comment.

Michael J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chloe P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANTHONY S 
Rating:
3.0

When I told your clerk about driving the truck that made me sick because of the cigarette smoke he said ain't nothing we can do bout that but spray fabreeze. I also was not told until I took the truck back that I could have it for 24 hours. Thought I was being charged by the hour.

CATHY B 
Rating:
5.0

Customer did not leave a comment.

JOSEPH C 
Rating:
1.0

Customer did not leave a comment.

ANTERO J 
Rating:
5.0

Customer did not leave a comment.

SHERRI E 
Rating:
4.0

The first truck I was given, I started driving and made it approx. 5 miles and the transmission felt like it was going out. Managed to get back to the facility and was given a different truck. I completed my move with no issues, but it seems to me that the trucks need to be checked out better before giving them to a new customer

RONALD C 
Rating:
2.0

I made reservation in advance on the app and even went into the location in person with clarify questions beforehand. When I arrived to pick up app informed me of an issue. When I spoke to representative on the phone they informed me no key was left in box for pick up. I had to wait until store opened for help. This put me an hour and half behind schedule.

ERIN W 
Rating:
5.0

Customer did not leave a comment.

DONALD A 
Rating:
5.0

Customer did not leave a comment.

PERCY G 
Rating:
5.0

Customer did not leave a comment.

RYAN M 
Rating:
5.0

Customer did not leave a comment.

MASON H 
Rating:
4.0

The Uhaul App doesn't work properly and should be reviewed in the field.

BILLY W 
Rating:
4.0

Customer did not leave a comment.

PAUL R 
Rating:
5.0

Nothing keep up the good work

DANIEL B 
Rating:
5.0

Customer did not leave a comment.

Michael H  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

chasity l  |  Overall Experience 
Rating:
3.0

Rented a car hauler and wheel had been replaced with a bad wheel. Drive was 8 hrs. Stopped halfway and noticed lug nuts on wheel were loose because of bad wheel. Had to tighten. The wheel was not a Uhaul wheel. Uhaul needs to make sure their equipment is maintained andsafe for renters.

WILLIAM H 
Rating:
5.0

Very friendly

THOMAS L 
Rating:
5.0

Customer did not leave a comment.

JOHN C 
Rating:
5.0

Excellent!!

DONALD B 
Rating:
5.0

This storage facility was a perfect place to store our parents personal belongings after we closed their home until we could have time to sort through everything. We had to frequent the units often. It was comfortable, felt safe, and convenient.

SARA A  |  Overall Experience 
Rating:
5.0

The hold is still on my account. I was not informed of this until pick up. I'm not happy about it and it's left me with my money. They said the hold would drop and the correct amount would be charged but it has not

MANDY M 
Rating:
5.0

The back of the truck had mud all over it and I was moving mattresses but other than that it was fine.

CAROLYN N 
Rating:
5.0

Every single employee here has been so helpful to me in the 4 years I’ve had my units. If I needed them any longer they would 100 percent always have my business. They are so kind and caring and always helpful when asking questions. This place feels safe and secure and the ease of access is amazing. There were no issues with bugs or critters and my units even after 4 years of not seeing them in person were so clean and spotless. No dust, no trash, no dead bugs etc. you can tell they really maintain the property well and value your belongings. This is a great location with great people. Highly recommend

george d  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONNA E 
Rating:
4.0

The only complaint I have is the unloading and loading out of the weather was not told to me until the last week I had the storage unit and when I tried to use it I couldn’t get into it. There weren’t any carts the several times I went in the other doors and wasn’t aware where they were kept until 2 months after having a storage unit.

stacia S  |  Overall Experience 
Rating:
5.0

Sara and her staff are excellent. This is the best storage facility in Owensboro by far. They will help you with any kind of situation that comes along. They are very friendly and concerned that all your needs are being met. Sara, is awesome! Thank you for helping me through my transition.

CHARLOTTE H  |  Overall Experience 
Rating:
5.0

Helpful, courteous staff.

Jerry C 
Rating:
5.0

Customer did not leave a comment.

ANDREW F 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER M 
Rating:
5.0

Customer did not leave a comment.

JANET N 
Rating:
5.0

Power steering didn't work. Otherwise great experience

DONALD H 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY D 
Rating:
4.0

Customer did not leave a comment.

Katie R  |  Overall Experience 
Rating:
1.0

Different employee handling returns.

KENT G 
Rating:
4.0

Customer did not leave a comment.

benjamin j 
Rating:
5.0

Fast easy rental and return.

WILLIAM B 
Rating:
5.0

Everyone was very helpful and accommodating.

Darlene R  |  Overall Experience 
Rating:
5.0

We tried to use the app on our phone twice and it wouldn't work. Everything was good. Was fast and easy in the store.

William M 
Rating:
5.0

It is a good place to have a storage unit .... Please change my last name on the account to Misty Conder not Misty Weikel on this survey it says Misty weikel and that is not my name anymore please and thank you for all your hard work

Misty C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

dan F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B 
Rating:
5.0

Everything went smoothly with the rental today.

TRENTEN J 
Rating:
5.0

Just was a bit confusing of where bar code was to scan, just says left of boxes so looking around on building left of boxes. Maybe saying left of box on trailer?? Wording is confusing in my opinion thanks

GLEN G 
Rating:
5.0

The staff was very helpful.

Ursuline S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TODD M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mike F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martina C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NICOLE H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lillie T  |  Overall Experience 
Rating:
5.0

James was excellent

randell h  |  Overall Experience 
Rating:
5.0

I was amazed at how well the facility was maintained. Especially since I had brought my belongings from another supposedly secure facility in Tn. Where over half of my belongings where stolen. Sarah has been so very super in her helpful and courteous way of managing the property and in my experience of what I needed. Thank you so very much for everything Sarah!!

Brenda h  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cretha V  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul H  |  Overall Experience 
Rating:
5.0

Sarah the Manager was very helpful and understanding will definitely recommend this facility to friends and family

Anita J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MIKE M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joy E  |  First Impressions 
Rating:
4.0

Secure, clean and well lit facility.

Kay p  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anne B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Colton A  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

MELISSA H  |  Overall Experience 
Rating:
5.0

the best staff in all uhaul experiences and all my experiences were terrific

Gidget F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jason c  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa O  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cretha V  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JESSICA R  |  Overall Experience 
Rating:
5.0

The sliding doors inside the garage area did not close properly. This did not affect me, but I would think it cost you more to cool and heat the area.

Laurie B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kirk h  |  First Impressions 
Rating:
5.0

Will always choose uhaul

Janet G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rebekah B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathy S  |  Overall Experience 
Rating:
5.0

Love that it’s climate controlled

Kathy G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chantel G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

amanda r  |  Overall Experience 
Rating:
5.0

I was very pleased with the thoughtfulness and professionalism I was given at this UHaul hub. Very nice lady to work with.

Brenda h  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ginger B  |  Overall Experience 
Rating:
5.0

I was there over 3 years in the storage unit Sarah was the greatest help ever I don't know what I would have done without her thank you sir very much everyoneRowe

Evelyn G  |  Overall Experience 
Rating:
5.0

Customer representative, JaBar (not sure of spelling) was very friendly and helpful at west Parrish location Owensboro Ky

CHARLOTTE H  |  First Impressions 
Rating:
5.0

The Assistant Mgr.. Good Guy.. Kara lots of help..

tim c  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Timothy B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Aimee R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shaina C  |  Overall Experience 
Rating:
5.0

It was during a severe thunderstorm and they were awesome. Some how the unit we was supposed to get wasn't registered with the reservation so we had to take 2 small storage units. But everyone was very nice and figured it out. Then our pin number didn't work at first. But all in all, we succeeded unloading the truck and returned it.

Stacy W  |  First Impressions 
Rating:
5.0

Everyone is great

Gary M  |  First Impressions 
Rating:
5.0

Everything was great!

terry c  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary E  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Glenna S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Curtis D  |  Overall Experience 
Rating:
5.0

This was the best experience I’ve had with uhaul. I’ve had uhaul storage units at other locations but this was by far the best. It was easy to get signed up. Everyone was friendly and knowledgeable. Getting set up took no time. The units were clean. I feel like this location is more secure than others I have used in the past.

Jennifer S  |  First Impressions 
Rating:
5.0

Great service provided by great people

Richard J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MELISSA H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ashley g  |  Overall Experience 
Rating:
5.0

Team is very nice and helpful

David S  |  First Impressions 
Rating:
5.0

The clean restrooms was a nice perk. The temperature control was excellent.

Mark R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glenn T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darlene B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James b  |  Overall Experience 
Rating:
3.0

Drove from Virginia to Kentucky with a loaded truck and they didn't have a storage unit big enough. Had to rent a unit across town. The upgraded truck size meant I has already spent a fortune in gas.

Jennifer N  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

amanda r  |  First Impressions 
Rating:
5.0

They were very helpful and willing to work with us and also helped us find a mover to help us get our stuff home.

Raymond S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tim c  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Amanda F  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Amanda F  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

LISTA H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sarah E  |  First Impressions 
Rating:
5.0

I really appreciate how clean the entire storage area was and that I felt safe leaving my valuables in one of your units while also having 24 hour access without being harassed by any one sketchy at night. Not once did I have anxiety thinking my valuables would be stolen in the unit. I loved having the insurance just in case but it wasn’t necessary. Your staff was extremely helpful and kind. I loved having the controlled environment as some of my items would have been ruined otherwise. 10/10 highly recommend!!!

Jacqueline P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cody S  |  Overall Experience 
Rating:
5.0

Very helpful

Rex B  |  Overall Experience 
Rating:
5.0

You couldn't ask for better people I would consider each one of the staff members as family .

Buddy H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vada B  |  Overall Experience 
Rating:
5.0

The staff were super friendly, very polite & very helpful!!

Sarah E  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lindsey O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carl D  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Susan H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jessica s  |  Overall Experience 
Rating:
5.0

Best I drive all the way across town to use the facility or rent cargo, trucks, vans when needed. I love it. It’s great. Thanks

Barbara I  |  First Impressions 
Rating:
5.0

Associate was very kind understanding and great information.

mike R  |  First Impressions 
Rating:
5.0

Sarah did an amazing job! It makes me excited to be working with your team.

Hobart S  |  First Impressions 
Rating:
5.0

Sarah at t this location is the absolute best. She helped me more than she will know. Thank you all so much.

Amy C  |  Overall Experience 
Rating:
5.0

The staff were very helpful and communicative

Sandra M  |  Overall Experience 
Rating:
5.0

Great, clean, friendly staff, would definitely Rent through Owensboro U-Haul again.

clarence t  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

James B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Susan H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jeff c  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jesse H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Anna C  |  First Impressions 
Rating:
5.0

James was very helpful

Allison M  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

SHERRY C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHAINA C  |  Overall Experience 
Rating:
5.0

Both staff j dealt with were very friendly and went above expectations to help me. Sarah and Jason I believe were their names. Very happy with my unit and the price.

Dana H  |  First Impressions 
Rating:
2.0

People living inside the facility. Dead Roaches in hallways, I found 1 live roach in my unit. I had to inspect everything throughly before taking it back home. Thankfully I didn’t bring any home. I paid for insurance on the unit but it doesn’t cover pests. I think if people weren’t using units as living spaces the roach probably wouldn’t be an issue.

Josh H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Loretta J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michaela d  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sarah E  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JANICE E  |  Overall Experience 
Rating:
5.0

Very good experience. I would do it again if I needed to.

JOHN C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randy R  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

patricia p  |  Overall Experience 
Rating:
5.0

Best place for storage rental and moving needs

Barbara I  |  First Impressions 
Rating:
5.0

Great service! Easy to locate unit!

alzheimers a  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elizabeth F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jordan C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FORREST A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Constance G  |  First Impressions 
Rating:
5.0

The whole experience is quick easy and convenient. Staff was welcoming and helpful. Easy to see why you're getting everyone else's business.....

Michael S  |  First Impressions 
Rating:
5.0

Very Pleased with the entire truck & storage unit rental experience. Would use again if needed. No problems at all.

Ernest T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Beverly M  |  Overall Experience 
Rating:
5.0

I’m very pleased with my uhaul experience! I will recommend uhaul to anyone moving or needing storage units. Thank you so much!

Tanya G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

brandi m  |  Overall Experience 
Rating:
5.0

Very courteous staff, and excellently maintained facility!

denny a  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dennis W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth F  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Felicia A  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

john r  |  First Impressions 
Rating:
5.0

They are the understanding people and I’m thankful for them going out their way and understanding my issues I won’t go to another place.

Richard P  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jerry S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samuel B  |  Overall Experience 
Rating:
5.0

Online reservation was simple and quick. Onsite staff were very helpful explaining the details first time. Facility was very clean and well maintained.

Glenn T  |  Online Move In 
Rating:
5.0

Very nice employees

MARY S  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

AUDREY B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JONI H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristy S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARQUITA H  |  Overall Experience 
Rating:
5.0

The entire staff was willing to help and we're a pleasure to deal with.

Raymond S  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rose F  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Latasha C  |  Overall Experience 
Rating:
5.0

Great storage unit. Would DEFINITELY use again. All my items were clean and just as beautiful as I left them 4 months ago. Temperature control so nothing was damaged. Always accessible with your access card. Great location.

Jelique J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

krishta p  |  Overall Experience 
Rating:
4.0

All arrangements were made by Kim as well as employee interaction. I haven't been there since move in day. Facility is well lit and very clean. I am expecting no problems and if so you will know 😊

clara j  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bryant K  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Julie M  |  First Impressions 
Rating:
5.0

Used haul services and storage. Very satisfied with both services!

Carolyn H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rodney C  |  Overall Experience 
Rating:
4.0

Fantastic crew

dekota h  |  Overall Experience 
Rating:
4.0

Maybe add a few small trash cans around the area for just everyday trash like for soda cans etc. Staff was amazing!!!

Jacob B  |  Overall Experience 
Rating:
5.0

Staff is great. Place is clean. I highly recommend.

JASON E  |  Overall Experience 
Rating:
5.0

I recommend this business to everyone I talk to about storage. Already told everyone in my family and friends that this is the spot. The workers are great and place is super clean.

JASON E  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALYSSA M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacie O  |  First Impressions 
Rating:
5.0

Sarah was excellent

kenneth g  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carolyn D  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MISTY M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martha G  |  Overall Experience 
Rating:
5.0

Employees were professional, helpful, friendly and provided excellent options that fulfilled my every need!!! Thank you James and Sarah (I think) 🤔

MARY H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marcus m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barry H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Clinton B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittany H  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Brian S  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

REGGIE H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

laquanda S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHELLIE S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shellie S  |  First Impressions 
Rating:
5.0

Sarah, James, and most of the staff were awesome at being helpful and going out of their way at being accomidating to everybodies needs. I wish my situation had been better to where I could have kept my stuff there. Very safe and secure and always clean.

WILLIAM S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NASTAUSHYA B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carrie K  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

edna b  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carrie K  |  First Impressions 
Rating:
5.0

Dealt with them a lot since they opened this location, rental trucks, storage units, they always go above and beyond. Super friendly staff.

RICHARD C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jelique J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christopher H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLES J  |  Online Move In 
Rating:
5.0

Awesome customer service I received on yesterday. Will definitely be referring customers to them when needed

Tiffany D  |  First Impressions 
Rating:
5.0

Great staff! Extremely helpful

william c  |  First Impressions 
Rating:
5.0

Great facility and helpful staff!

kurt o  |  Overall Experience 
Rating:
5.0

The guys that work at the office have been very helpful and very friendly and just all around great people to work with I highly recommend them over sumo any day thanks guys for all the kindness

tonya b  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Anna C  |  Online Move In 
Rating:
5.0

Very friendly and helpful 😊

David F  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

frank G  |  First Impressions 
Rating:
5.0

Miranda was AMAZING!! She Definitely was so much help and kind. Very willing to Above and Beyond to help me!! Give that young lady a bonus, gift card or something. She’s an assistant to the company. The other staff that day were great as well!! So far I Highly recommend UHAUL Storage

bridgette s  |  First Impressions 
Rating:
4.0

I would advise more carts available there was two flat and two mattresses one for a very large place

Joseph S  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Victoria J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer H  |  Overall Experience 
Rating:
1.0

The guy at the front counter is rude. I called crying yesterday because stuff was stolen out of my unit not once did I cuss him or yell at him but he kept accusing me of it. I was never notified that the latch on my storage was broken and replaced or I would’ve went and checked it out. I did file a police Report. When I went to pick up a uhual back in September hat should’ve been my sign not to leave my stuff here but I did and I regret it. I would like someone from corporate to call me.

marina f  |  Overall Experience 
Rating:
4.0

Just wish the unit was bigger

dekota h  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Judy H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debbie B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SEAN M  |  Overall Experience 
Rating:
5.0

Love this place! Nice and friendly staff lead by an absolutely amazing Boss (Sara). They went above and beyond my expectations

Taylor Z  |  Overall Experience 
Rating:
5.0

Thank you for your good service.

Ursuline S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

dora t  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LOGAN E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brooklyn S  |  Overall Experience 
Rating:
5.0

Everything you could need and much more.

Michael C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barbara B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER K  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

susan r  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacinta P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey E  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

buddy h  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tyehsa R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Larry M  |  Overall Experience 
Rating:
5.0

Best facility I've ever used and the staff is always so helpful. I'll never go anywhere else. Woul love to have 24hr access though.

DUSTIN B  |  Overall Experience 
Rating:
3.0

I wish there was a 24 hour person to answer n unlock at night or let me get in at night

Adrienne C  |  First Impressions 
Rating:
5.0

Todos el personal muy amable 😃

ROSA A  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

cheryle f  |  Overall Experience 
Rating:
5.0

Lovely facilities. Easy to work with. First month free.

Sarah L  |  Overall Experience 
Rating:
1.0

When I called asked about 5 x 5 storage units, rhey said, oh yeah no problem we have lots, i went The next week to reserve a 5 x 5 storage unit 3 weeks before I need to rent it to make sure I can have one. When I went into rent One, they said they did not have any for rent. I said wait a minute, I explained that I called and then I went in and the guy made a reservation for one so I need that one. The manager said well the problem with that is our computers will show everything for rent, that they don’t say what is actually for rent. Even if I made one reservation online it would still say we have them. When I explained who reserved it for me, The manager and the young lady said oh yeah we know who you’re talking about he does that all the time. I said it sounds like you need more training. So the manager said we do not have a 5 x 5 but we have a 5 x 10 but it’s $25 more a month. I am retired now so I be careful with my money. But she said rent a 5 x 10 because there’s no first months payment and during that time we have a couple auctions on the 5 x 5 so will get you one. So I did but I thought the service was not good whatsoever, they knew who was on the phone and told me that and who reserved it yet ever he’s not getting re-trained, he just continually does it. I have rented trucks and vans from U-Haul any where from Fairbanks Alaska down to Casa Grande, Always had first class service and all the facilities have been great and the trucks are great. Just disappointed here.

RAYMAN S  |  First Impressions 
Rating:
5.0

The employees at this location are the best of the best. Everyone I dealt with was kind and very helpful. I feel like they went above and beyond for me. My move was very stressful and they did everything they could to help me have a smooth hand off of the equipment. Their customer service skills are top notch! A+

Heidi K  |  First Impressions 
Rating:
1.0

Rent units on line that they dont have staff at facility think it's funny that you are stuck with a truck full of stuff and paid movers standing around getting paid for nothing. Then they rent you another unit that is in use by someone else. And there laughing about it while you have wasted all the time and then have to go somewhere else. Oh and the staff only say you had a reservation not a guarentee You didnt pay for it the fact that the 1st month was free means nothing Stay away from them

WILLIAM P  |  First Impressions 
Rating:
1.0

You all rented a shed to me on line that you did not have. Then all she could come up with was that it was a reservation not a guarantee. Then I asked for a 10 x10 and the rude woman finally gave me one and when we pulled around there it was in use by someone else. When we were leaving the 2 women at the desk seemed to find the whole thing very funny. While I am trying to get a shed and people I was paying to move my stuff were just standing around. I would never recommend those people to anyone that i liked.

WILLIAM P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SUSAN D  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

joshua f  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sabrina B  |  First Impressions 
Rating:
5.0

Thank you for being so easy to deal with at such a difficult time. The staff was so helpful which made things for me so much easier.

Crystal L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry M  |  First Impressions 
Rating:
5.0

These facilities are clean, safe & have easy access. The staff go above & beyond to make your experience as good as it can be! I highly recommend UHaul on Parrish! You will not find a better moving/storage in Company in Owensboro! ❤️❤️

cheri m  |  Overall Experience 
Rating:
5.0

I thought the staff was great and very helpful. The facility was very clean and well maintained .

ROBERT S  |  Overall Experience 
Rating:
5.0

Todo perfecto gracias Muy accesibles..

ROSA A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rebecca K  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michael T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SUSAN D  |  First Impressions 
Rating:
1.0

I was promised I would not be billed after coming in to sign a paper and not even opening the storage. The next day I was sent a Bill for $200. I want an email statement showing I owe nothing

AMBER A  |  Overall Experience 
Rating:
5.0

The staff was outstanding. The place is great .

buddy h  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VICTORIA N  |  Overall Experience 
Rating:
5.0

Could be a little clear about entering code twice to get into facility and that you must enter code again when you leave. Also very short on flat bed carts. Both times we have been there it was hard to get a cart. Very clean and I would recommend it to anyone.

Teresa M  |  Online Move In 
Rating:
4.0

I just want to say that you

TERRY C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CAMRYN L  |  Overall Experience 
Rating:
5.0

Best storage facility within a fifty mile radius! Thank you so much!

SUSAN G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer N  |  First Impressions 
Rating:
5.0

Super friendly staff- the lady was so nice and helpful. And the storage section is super secure.

YVONNE B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Teresa M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

susan r  |  First Impressions 
Rating:
5.0

Very nice an friendly great experience

SEAN M  |  First Impressions 
Rating:
5.0

Your staff was wonderful. Professional courteous knowledgeable helpful and clearly like their jobs. Great customer service

DORIS C  |  Overall Experience 
Rating:
5.0

Thank ya so much my stuff was safe

terry c  |  Overall Experience 
Rating:
4.0

The only reason the rating is not excellent is that the one employee working had no time to go over details and procedures due to the line of customers backing up. Not her fault, but she sure needed other workers to help with procedure.

kurt o  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cheryle f  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nick d  |  Overall Experience 
Rating:
5.0

I love it

Micheal M  |  First Impressions 
Rating:
5.0

Staff was wonderful friendly and helpful.

DORIS C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

elizabeth l  |  First Impressions 
Rating:
5.0

Great service and friendly staff

JAMES E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT S  |  Overall Experience 
Rating:
5.0

I was happy that they offered me the first month free. It made me choose them over another storage company in Owensboro.

Drew W  |  First Impressions 
Rating:
5.0

Very nice facility, well maintained, easy to obtain unit, very helpful and friendly staff.

SHARON R  |  Overall Experience 
Rating:
4.0

Thanks

mason c  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JENNIFER H  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ZACHARY D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

COURTNEY W  |  First Impressions 
Rating:
5.0

Wonderful staff worked with me when I needed help. Returned calls promptly. Would recommend to all.

BETH H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vada B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia L  |  Overall Experience 
Rating:
5.0

Great place to store your stuff easy to get to 7 days a week would defendant store my stuff here again

TIM w  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Courtney V  |  Overall Experience 
Rating:
5.0

Employees were very friendly and helpful.

Joyce R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JERRY K  |  Overall Experience 
Rating:
5.0

Great Experience!

Michael S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael T  |  Overall Experience 
Rating:
5.0

Fabulous experience from start to finish!! The staff was consistently helpful and engaged in every aspect of both my truck rental/return and my storage opportunities and the explanation of the facility’s use! TOP NOTCH CUSTOMER SERVICE!!

SUSAN G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Crystal L  |  First Impressions 
Rating:
5.0

Great staff

TIM w  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

marquita h  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerri P  |  Overall Experience 
Rating:
5.0

Thanks for having a secure system.

Donna M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Missy R  |  Overall Experience 
Rating:
5.0

Felt very safe anytime I went there and the staff was excellent very helpful

Kim L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

katelyn p  |  First Impressions 
Rating:
5.0

Gm was very helpful and friendly. Would highly recommend uhaul to anyone looking for storage. Keep up the great work.

edna b  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victoria J  |  First Impressions 
Rating:
5.0

Exactly what we needed and a very accommodating staff member.

SYNORA J  |  First Impressions 
Rating:
5.0

They were all super friendly and very helpful. The services was accurate and fast!

Chelcea R  |  First Impressions 
Rating:
5.0

I have no regrets with U-haul.😄

morris b  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia L  |  First Impressions 
Rating:
5.0

Excellent staff, and easy access. Great place .

Missy R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mark c  |  First Impressions 
Rating:
5.0

Professional Friendly Knowledgeable Helpful

John S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jerry S  |  Online Move In 
Rating:
5.0

Flawless experience

JEREMY H  |  Overall Experience 
Rating:
5.0

Jordan was friendly and went above and beyond to help me get the right storage unit.

cherrell j  |  First Impressions 
Rating:
5.0

I can’t put into words how amazing and supportive these folks are. I can mention Sarah specifically has been a God send. She is exactly the face I would want representing my company. Great Great Great staff.

Tiffany V  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

chip p  |  First Impressions 
Rating:
5.0

Fantastic service!

Rob F  |  Overall Experience 
Rating:
5.0

Edna's was so helpful and friendly.

JANICE E  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEBORAH F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEBORAH F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEBORAH F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARIA K  |  First Impressions 
Rating:
5.0

These folks are great. Sarah, the General Manager was more then helpful giving me an abundance of support. I was going through a difficult time and they were there to help. Greatly appreciate all of them up there.

Tiffany V  |  First Impressions 
Rating:
5.0

The ladies in the office on Parrish Ave. was wonderful!!

melinda M  |  First Impressions 
Rating:
5.0

Sarah is the greatest, just give her a call always there to help

JUSTIN H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHAWNA T  |  Online Move In 
Rating:
5.0

Looks brand new, is very secure and has great facilities. Can even pull in your vehicle (even 26’ truck) inside to unload/load your things into the storage units. Great storage facility...would highly recommend.

JUSTIN H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karrie P  |  Overall Experience 
Rating:
5.0

Perfect for my needs!

tammy s  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kelly m  |  Overall Experience 
Rating:
5.0

All of the employees were very helpful & friendly. The exceptional ones were, Sara, Xavier, Edna & Jordan. A really good team. I will recommend this facility to all I know.

Joseph C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Karol W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICHARD A  |  Overall Experience 
Rating:
5.0

It was so easy to do the move in online and when I arrived staff was so helpful and very friendly. Made me feel welcome. Thank you

Delinda S  |  Online Move In 
Rating:
5.0

James and Alexandria helped me tremendously And we’re super friendly. I will highly recommend anyone to use the storage facility at this location!

Noah E  |  First Impressions 
Rating:
5.0

Great staff.

Richard A  |  Overall Experience 
Rating:
5.0

We had to locate and move our storage items into the U-Haul Storage Facility on very short notice. Even though they were just opening and remodeling an old "box store" when we found them, they gave attention to security and customer service from the beginning. We watched them grow and keep their commitments to us as they did. Great experience during stressful times.

Robert M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Margerita Y  |  Online Move In 
Rating:
5.0

I have been working with Sarah & her team & they have been very helpful with all our needs. They are all very pleasant to work with. The facility is spotless & they are ready to help with any problem that you may have. I have been very pleased with my experience there & will & have been recommending this facility to all that I know that are needing this type of services.

Joseph C  |  First Impressions 
Rating:
5.0

I’m very happy with my experience with this facility. Brian has been great to work with and is an excellent asset to the company.

Richard A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sandy L  |  Overall Experience 
Rating:
1.0

I COULD NOT GET INTO THE BULIDING WHEN I NEEDED TO STORE ANYTHING!! I TRIED TO TELL STAFF ABOUT NOT GETTING MY THINGS STIRED !!! BUT THEY HARRASED MY SON AND MY DAUGHTER WHO LIVES IN ALASKA AND THEY DIDNT SEEM TO CARE I COULD NOT GET IN !!! HAD TO GET A NEW CARD TWICE AND STILL HAD PROBLEMS SO NO ILL NEVER GO BACK

Clara T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Missy R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RICHARD A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicole C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Troy R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

THOMAS H  |  Overall Experience 
Rating:
5.0

Employees did everything right. I would definitely recommend this company.

Karol W  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

james c  |  Overall Experience 
Rating:
5.0

The manager David and the rest of the crew at the facility were fantastic fast and courteous service

james n  |  Overall Experience 
Rating:
4.0

Overall a good experience

Susan K  |  First Impressions 
Rating:
5.0

I think it's great that we have such a nice, full service facility here. The staff is friendly and helpful too.

Bobbie J  |  First Impressions 
Rating:
5.0

The employees at this facility were very friendly & personable & made you feel very comfortable. They were also very helpful in explaining the whole experience. It seems to be a very well ran establishment. I will & have already suggested this business to my friends & acquaintances.

Mark C  |  First Impressions 
Rating:
5.0

The facility was a lifesaver. Convenient, safe, and easily accessible. Staff were great. Thanks!

JAMES H  |  Overall Experience 
Rating:
5.0

This is a great place for your storage needs Clean Safe Well lit And the staff are very helpful and amazing Definitely recommend them for your storage or rental truck needs They even have a hitch bay if your vehicle is is in need of one A+

James V  |  Overall Experience 
Rating:
5.0

Y'all are fast to help and a great bunch of people

bruce b  |  First Impressions 
Rating:
5.0

Customer service was knowledgable, helpful and very proffesional. Ask for a guy named lucky

Brian S  |  Overall Experience 
Rating:
5.0

Customer service was polite, courteous and proffesional

Brian S  |  First Impressions 
Rating:
3.0

Average

Robert M  |  First Impressions 
Rating:
5.0

Great employees!

sarah h  |  Overall Experience 
No reviews have been submitted for this location.
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