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Samuel G | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of Pine Bluff
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was only 2 people working. The installer was knowledgeable and took the time to explain things in a way my father could understand. Both were very friendly. The lady working the frint was friendly and knowledgeable. Overall was the one of the best places I've been for an install. We love the new tow kit. Would definitely recommend this place to others.
billie hExcellent service and very warm environment .
Rudolph M | Overall ExperienceWe did not have any problems with UHall services.
Linda B | Overall ExperienceGreat place to do business
Vashti P | First ImpressionsGood equipment
CHRISTOPHER DExcellent customer service provided by Lamario!
ALICIA B | First ImpressionsI will always use this storage facility it’s clean convenient and I very secure
Monica N | Overall ExperienceVery good
RODERICK J | First ImpressionsVery friendly and professional. Made sure I understood everything. Just needed a tow dolly for a day. Only had to deal with 2 people. Simple and quick same on return. Simple and quick.
FRANK BGreat job, fast and helpful
Jimmy CHave truck shocks replaced often. The ride was so bumpy.
DEBORAH WI’ve used many storage units and surprisingly enough with the location of this facility it is far and away the best experience I’ve had overall. Keaton is a great GM and he should be recognized as such.
thomas m | Overall ExperienceGood job yall
Jeremy P | First ImpressionsNothing y’all can do the spot was clean and very well maintained I will definitely rent from y’all again
RUSSELL WThey charged me an extra $50
trista LI hadn't problems. Great experience!
SABRINA TImprove check in process
PATRICK LStaff was very friendly and helpful! Keaton Hollowell took excellent care of me and making sure I got the unit I needed!!
Fulton P | First ImpressionsThe U-Haul Service Representative did an excellent job of meeting my rental needs. My rental vehicle was in excellent condition and the driving experience was superior. Picking up my vehicle and returning to the pickup site was quick, easy, and convenient. I would highly recommend this U-Haul Service to a friend or colleague. They are great people and care about their customers and they make sure that you are provided the best service possible. They made me feel that my business was valued and important to them because they would like to meet every single customer needs and high standards and expectations. They are a great team doing everything the right way to please their customers promote excellence in the business of U-Haul rental. KEEP UP THE GREAT JOB YOU DO!
ROY BAlways great service!
TERRI R | Overall ExperienceReserved a furniture dolly, but one wasn't available. Also, renter of vehicle should be informed at time of rental that there will be a text message requesting photos of the vehicle before departure. I don't get an alert when receiving texts from unknown numbers, so was unaware of this until I had arrived at home. At that point, the link for uploading the photos had expired.
STANLEY JThe manager was awesome!
EARNEST BWe were very pleased with the facility: the cleanliness, the staff, bug free, well lit and easy access.
Janice A | Overall ExperienceThe associates that I had contact with was courteous and helpful.
RONALD JMy only problem was the price kept going up and I felt like it was outrageous if you set the price it should be locked in until you move out thank you
GWENDOLYN J | Overall ExperienceHave rep come out to check in. Had to go in to get somebody
Carla DI can’t think of anything. This was the best and friendliest service!
CYNTHIA VProviding Weekend service at more locations!
YOLANDA FThe staff was very helpful from beginning til end. They was also very prompt when answering the phone.
Sequeta S | Overall ExperienceI had ordered some additional equipment alongside the truck and vehicle tow dolly. A furniture dolly, regular dolly and some furniture pads. I was talked through what all the I had ordered online. I had thought that the truck hand already had the additional equipment loaded into it. By the time I get home and open the back, it was empty. I don't know if I was supposed to bring the truck up and collect those additional items. Everything was all checked and I just left without thinking about it. I already returned the equipment I left the original pickup location with, which was the truck and the vehicle tow dolly. I would just like to be reimbursed for those items I did not use at all. I had a regular dolly, a furniture dolly and 1/2 dozen furniture pads. Things did break during travel that could have been prevented by the use of a furniture pads. I'm not worried about that. I would like to be reimbursed and i have already spoken to an employee at the dropoff location and he helped me very much
CHRISTOPHER FThe staff was very helpful and kind! Thank you Keaton!!
LATOYA W | First ImpressionsExcellent customer service the gentleman was very knowledgeable!
CAROL JNothing
WILLIE FGreat Location and Service
WILLIAM HEveryone was very professional and courteous.
JERRY L | Overall ExperienceDo yourself a favor and use Pine Bluff uhaul instead of Monticello. I had to drive the 45 mins to Pine Bluff late in the moving day cause Monticello kept telling me trucks were coming in. Instead, I wasted 8 HOURS on move day waiting for them to call me…nothing. Called Pine Bluff and they had me in a truck within the hour.
Christopher HNothing.
BERNARD GAll of the people that work at this location is very helpful and friendly.
TAMMY DNothing
WILLIE FThe gm was very nice and friendly
Sophia W | First ImpressionsI'm impressed with how clean facility was.And friendly employees. My nephew was so impressed by cleanliness he said jokingly, he could rent a unit & live in it if there were showers. He would never do that but I agreed with him.
Nadine M | First ImpressionsCheck in/out process is cumbersome using a mobile device; charging customers for not folding furniture pads is ridiculous.
LEE TStaff very helpful, understanding and went the extra mile to insure my experience was a great one!!
KAYLA Z | First ImpressionsYour workers are very professional and understanding and helpful, could you give them a raise or a gift card please
APRIL DThe sales associate was professional and friendly
SHARONDA WGreat fast service from both locations actually got lost and went to a third one same consistent friendly clean service
JERRY RThey went above and beyond to make sure everything was done regarding my storage unit. Very respectful and well mannered
Suzanne CGlendale €. ALEXANDER SR
GLENDALE A | First ImpressionsKeaton was wonderful and got me on the road in a timely fashion. The gentleman that was there when I returned the truck was great too. Top notch service all the way around!
PMEL GThanks!
RACHEL CIt was great service
LEWIS WTrailer leaked and ruined the mattress and china Cabinent that was laying on the mattress!!! The door of the trailer was very difficult to close!! You had to go inside the trailer to pull the door inside to get it to close. The staff at Pine Bluff were very helpful and accommodating but the trailer was unacceptable!!
WILLIAM TImprove the seatin.
SHELIA MThe service at time of purchase was excellent. The lady give me great customer service. The service at time of return was very bad. One of the guys was worse than the other.
Mark RWhen I first moved to Star City I tried getting a uhaul and was given the run around. I was sent to five location and Never got a container. I reserved a car trailer which I needed a day before and even went early and was able to get the trailer with no issues. I would do this location again and have informed friends moving here about them. 10 out of 10. As for Memphis TN. They still owe me my 50 for not providing my equipment on more then five locations.
CHRISTOPHER BThe General Manager Keaton Hollowell was very rude and nasty from the beginning of my service. The store did not notify me and let me know that they did not have a 10x15 storage available before i arrived. When I got there Keaton just told me that they didn’t have it available. He did not try to accommodate me at all after uhaul caused me a inconvenience. Instead he got loud and rude with me and put me out the store and called the police on me. After Keaton left Ladarrius was able to assist me and was very helpful to me and my family.
Taniyah COnly problem I have is when you call on the phone for customer service no one ever answer the phone at this location I mean never. Overall I had an excellent stay. Thanks Uhaul
Tonisha E | Overall ExperienceOf the six times I've rented trucks from U-Haul, I've never received the size truck I booked....
ian g | First ImpressionsHe was very professional and considerate...Excellent job also. Thanks!!
RODERICK GTruck wouldn’t fit on trailer lacked 3 inches so I didn’t use trailer only had it for 2 hours
BRANDON CI was paid through the month of August do I get a partial refund ?
Roy T | Overall ExperienceOrdered 2 packs furniture pads, didn’t receive them.
Mikel HKeaton did an awesome job. Highly recommend using this location.
BILLY DLady was uninformed she needed help to do everything and she gave me a lot of wrong info and she had no patients even though she was the one that was messing up I just felt like she didn’t want to be there but the young guy was very helpful and knew everything
Roderic S | First ImpressionsGeneral Manager was very unprofessional. With COVID back on the rise, GM was eating some kind of nut, wiping his mouth, touching people's drivers licenses, staff standing around while trying to conduct business with customers.... some customers don't like that. Inside the equipment was clean, but drivers wheel was very sticky, trucks not washed. I love Ridgeway location, but they didn't have the vehicle in that I needed & was referred to W. 25th location. I think the customer service could be better.
MARQUEATSIA BAll the staff at this location was super friendly and always willing to assist, as well as provide excellent customer service! I've always had a great experience when I've used this location.
Alicia B | Overall Experiencesome staff were not sensitive nor aware of some clients needs
Ernest J | First ImpressionsFront desk person could have a little more personality/customer service.
Michael BEverything was great, trailer was the correct size, easy in and out with no problems.
Bobby MI had problems with no grace period for late payment.
Glenn B | Overall ExperienceKeaton is very nice and easy to deal with. Very knowledgeable
jason l | First Impressions10/10 overall
Quen G | First ImpressionsKeaton Hollowell done a great job making my move-in experience smooth. He show me how to get in through the drive in. He was friendly and ready to answer any questions. I’ll recommend him to everyone.
RASHAWN P | First ImpressionsGreat place to store my stuff. Love the re-use section, I have gotten stuff and placed stuff.
Gayla C | Overall ExperienceThe MoveInDate field is required. There is no MoeInDatefield.
Charles F | Overall ExperienceMy original lock was taken off for another and so my key didn't work. I had to pay to get the lock removed by a locksmith. Other than that no complaints.
corey f | Overall ExperienceOverall happy with the experience and the location. One concern, I reserved a spot weeks ago, but was told I had to use an upgraded spot because someone came in and rented what I had reserved. It cost me more a month than what I had reserved.
James A | First ImpressionsMy monthly fee kept going up. It went up three times in months which in return cause me to no longer be able to afford my rental unit. I was/am also still being charged monthly for a unit I can no longer afford!
Zeakeal G | Overall ExperienceThere was a lock on the storage unit and I could not move my stuff in there.
SHALOTTA M | First ImpressionsThe staff at the Pine Bluff Arkansas facility was awesome 😎 especially during my move, everyone there was amazing 🤩
Felicia T | Overall ExperienceCarter was patient, kind and helpful.
Felicia S | First ImpressionsIf I ever have to use another storage facility, I would definitely choose this one.
Nancy M | Overall ExperienceThe manager and most of the staff members was epic..
Bennie C | Overall ExperienceNever had a problem in all the years.
Tara T | Overall ExperienceNo Issues.
charhonda H | First ImpressionsThe Staff is A+++++ at this facility Awesome!!!!
KAREN D | First ImpressionsThey rented me a damaged truck then tried to hold me responsible for damages that were already there. I took my items to their facility and the allowed someone if not one of the workers take my appliances. Manager haven't attempted to get back with me and no one else for that matter. I'm currently taking this to my lawyer. I was going to leave it alone and just replace the appliances but since they wanna charge me for damages that were already on the truck on well we both finna play. I hope your cameras work!
Felicia R | Overall ExperienceU-Haul has been great, I fell behind on payments having to pay for both parents burials, I was told that I could not catch it up, that I would have to present entire amount which was kind of difficult. Nonetheless, everyone was professional and courteous. Thank you!
DAVID W | Overall ExperienceEasy and efficient experience!
Angela A | First ImpressionsThe product ordered was not give very. Big inconvenience…..
Tanya B | First ImpressionsWhen I came to get my furniture I had to throw so much stuff away because it was infested with roaches something I did not have when I brought my furniture in and the staff was very rude except one young man I will NEVER rent a storage there again
shantaezia j | Overall ExperienceMrs. Martin, went above and beyond for me. I so appreciate her.
Sharon W | Overall ExperienceMaRiya, Jamie, Jackson, and Rondo was very friendly and helpful during my transaction. I appreciate everything and will spread the word of the service that I received.
Aretha O | First ImpressionsThe facility was well maintained, accessible and secure for my storage needs, safety is important and when I visited my unit I always felt safe while inside.
Linda D | Overall ExperienceStaff post, polite and professional Facilities were clean and presentable
JENISE T | First ImpressionsUnfortunately, my rental experience ended abruptly when I was notified of a leak in my unit. The ceiling tile had become saturated and fell down, saturating most of my unit. The staff was great at doing their best to help me remedy a bad/sad situation. I've filed a claim, and hope that process goes smoothly.
Kim W | Overall ExperienceIt was good.
Tonya S | First ImpressionsThe two gentlemen on duty were Awaesom with answering every question. Both, were manarable and polite. And, fantastic in customer service.. Please as a company thank you for adding greatness to your team. Andrea Lynn Washington
Andrea W | First ImpressionsNice uhaul would use it again if needed,,,,,Thank You
debra e | Overall ExperienceFriendly and helpful staff
Barbara C | Overall ExperienceYour rate for late fees was ridiculous and overpriced
tyshell p | Overall ExperienceGreat service and secure storage.
Christopher V | Overall ExperienceGood service
Wanda S | Overall ExperienceI would like to let you all know Moriah Martin is the best….I’ve used U-haul a few times, whether it be storage or truck rental, Moriah has always displayed exceptional, knowledgeable customer service skills and made sure that everything was ok!!!!!
Latice W | Overall ExperienceThe staff were very courteous, helpful & knowledgeable about the services and products offered by U-Haul. The staff made my very stressful day easier with their beautiful spirits & I truly thank everyone, once again...Carla Eddington
carla e | First ImpressionsStaff was rude when I couldn't access my 24 hour. 24 hour acces was never granted doors were always locked.
Ashley U | Overall ExperienceThe local UHAUL team are great! The facility was equally great! The fee increase for the units was disappointing.
Toni - | Overall ExperienceWhen it rain we couldn’t get into our facility because in front was flooded
Roy T | Overall ExperienceDue to not getting a refund,I paid my unit on October 20th till November 20h , and empty my storage unit on October 29th, and you all would not refund me for 22 Days that I payed for.
GREGORIA L | Overall ExperienceYour staff leave a lot to be desired.
alcina b | Overall ExperienceI will recommend this location to anyone. I thank the staff for their assistance in my transition from home to home. The staff was very friendly each and every time I came. You definitely have a great staff there.
MARION S | Overall ExperienceNone
Ceotris S | Overall ExperienceGreat facilities and great prices.
Nicholas K | Overall ExperienceThank you u-haul
debra e | First ImpressionsI had a very excellent experience with this Uhaul. I rented one of the units for about a year and I never had any problems getting in or out. I always felt safe while there. The staff is super helpful and very caring. The facility is clean and easy accessible. I will highly recommend it. Thank you so much.
lucy A | Overall ExperienceGreat team, great business
Mary H | First ImpressionsNone
Verdett T | First ImpressionsThe staff made sure I had access to my unit before I left the property. They were awesome!
Cynthia R | First ImpressionsStaff very polite and understanding.
Kamelia C | First ImpressionsStaff very friendly! Excellent service 👏 👍 @
Pamela K | First ImpressionsAlways room for improvement. But the staff was kind, friendly, Need to leave cell phones alone during work hrs. But otherwise I have nothing bad to say. They made mine and my great grandson’s experience fun.
DIANA M | First ImpressionsVery knowledgeable people working in Pine Bluff. They know what to do to make the process simple. Everyone that I’ve spoken with there has been helpful and courteous.
BENJAMIN P | First ImpressionsVery helpful and friendly people
Curtis S | Overall ExperienceThe staff in pine bluff Arkansas was very professional and courteous.
ROGER L | First ImpressionsSo far, I am very satisfied !
John & | First ImpressionsThe facility was always very clean and safe.
Dewayne W | Overall ExperienceThe guy working the desk was very friendly and helpful. Met all my needs. Glad you have found better staff because the previous girl which I’m pretty sure was the manager was AWFUL and rude. I have two or three face to face encounters with her and phone calls and she’s rude for no reason. Glad to see a smiling face when I entered today.
Andrea F | Overall ExperienceVery clean and nice people
Eric M | Overall ExperienceMy units alarm kept activating every time I entered my storage. I used access card before entering but it still went off!
shevon s | Overall ExperienceNo issues. My items were in a safe secure place. I would use them again.
Javonnia C | Overall ExperienceI contacted the store spoke to Ms. Martin, she was most pleasant and knew her stuff. Went to the store met another young lady she was very knowledgeable as well. Met Gregg Simmons . My experience was very pleasant and so was the atmosphere. My family went to Houston to clear my neices apartment after she was struck and installed killed by a drunk driver. I did explain to the staff very compassionate.. Thank you again .Andrea Lynn Washington
Andrea W | First ImpressionsThe customer service in this facility is horrible. A lot of them have really bad attitude
Keisha E | Overall ExperienceThe manager and sale representative Brandon was very professional and helpful. I give this uhaul location A++++. Excellent service!
Jeffery R | First ImpressionsI just didn't receive the letter about the amount going up. Because some how they mailed it my old Address and that day witch was last month I pay and had to find that out.
Lakesha w | First ImpressionsGreat experience!
Jamario M | Overall ExperienceWish larger climate controls were available.
Shva S | First ImpressionsServices were good.
Georgia M | Overall ExperienceThe facility was great. I appreciate the cleanliness and security. I’ll be back in May if not sooner.
Jimmy H | Overall ExperienceThanks for your service.
Gloria B | Overall ExperienceVery professional and patient
Mae M | Overall ExperienceThe lady who helped me the first day of, was not good at customer service!
David Y | Overall ExperienceExtremely pleased with the storage experience! I definitely use U-Haul next year to store my daughter's belongings during the summer break.
Chemise B | Overall ExperienceGreat customer service.😄
Sandra J | Overall ExperienceThe Manager is rude not understanding and lied to my face that she contracted another uhaul company about the truck i drove the gas mileage was not right i got charged double very unfair place and i have a picture of the gas when we left the uhaul place in little rock ar. Sad sad
LAKEISHA E | First ImpressionsTonya and her staff customer service is amazing!!! I love this store in pine bluff ♥️♥️♥️♥️
Misty C | First ImpressionsThe men that was there at the time I checked in were great and actually helpful.
VAUNYE D | First ImpressionsEverything was fine and great customer service was provided.
Ariel M | Overall ExperienceMrs. Toya is a great asset to the Uhual Storage Family. Such a friendly and caring employee. Every time I had a problem, she find the best way to solve all problems. I salute Mrs. Toya for effort and hard work. She truly impacted my college experience by selling me Storage to house my college items. The world needs more people like Mrs. Toya.
shederick w | Overall ExperienceGreat staff and excellent help. Great patience!
ADIAMOND J | First ImpressionsClean Facility Great service
jaravien h | Overall ExperienceSustain
Shanterry J | Overall ExperienceOn the site it said lower lever. But it was upper level. No way I could get a piano in there. It should be more clear that stairs with no elevator are required to move into the unit. A picture with an arrow to the above unit and maybe a picture of the stairs would be nice. Now, when i get paid, I'll have to upgrade. Thanks a lot-
Trisha W | Online Move InI am satisfied with the service i received.
DORIS A | First ImpressionsEasily reserved a storage room online. The move-in process was very easy and the staff was helpful and pleasant.
Nicholas K | First ImpressionsAs long as management and upper management meaning general managers supervisor and CEO/LR area Uhaul will continue to go downhill
Cassandra D | Overall ExperienceThe storage was great but the customer service from the manager was horrible. She has a very snobby attitude. The other associates however were. Very friendly.
Chantell A | Overall ExperienceAlways have great help and a good experience every time I use this storage.
Nautica m | Overall ExperienceToy is an excellent manager. The facility is always clean and the customer service is prime time. Enjoyed the four years working with her.
Frederic D | Overall ExperienceToy is an excellent manager. I held two storage rooms at her facility for the last 4 years while my children attended UAPB and she has always been professional and provided excellent customer service. Thank you Ms. Toy. You were great.
Frederic D | Overall ExperienceThe staff was very courteous and knowledgeable.
ERIK M | First ImpressionsCan not get access to the roll up door to after 7 am and the manager complaint when l was able to go in and get the exit door open and when in that way. I move out before the end of month and l prepaid fir next two months and was only refund for one of them months and l rent a trailer and the did connect it properly and my truck was damaged
David D | Overall ExperienceThis uhaul has much better prices for climate controlled storage than anywhere around! Would definitely use again if I have the need!
Rachel b | Overall ExperienceThe manager at the location on 26th was very rude and unprofessional. She had me waiting in the store for at least 15 minutes while she cleaned up a truck and watched a video on her phone.
greg c | Overall ExperienceVery convenient!
stacey M | Overall ExperienceMy unit is a little to far in the back for the amount I have to unload but it will be ok. And after hours entry is a bit complicated.
Amanda T | First ImpressionsCustomer service gave me alot of trouble. Then I had tried to extend truck rental I had to call in. When I did no one answered.so I was a day late in returning the truck as I was returning it I had to unload my things incto my storage to find out I was locked out. So I had to load everything into my friend s car.so I could return it. I also suggested my friend rent a uhaul as well. But at first whatever female that's been giving me a hard time wasn't gonna let my friend rent a uhaul because she knew me. That is a bunch of BS, they be losing customers like that. They had my card on file they could have jus charged it but instead block my access to a storage I had already paid for.
Justinna C | Online Move InThe staff was very nice, friendly and very helpful with explaining how everything works.and very professional.
Mary F | First ImpressionsStaff was great. Will use the storage again in the future.
Georgia M | Overall ExperienceMy experience was great very friendly
KATRENA A | First ImpressionsWe felt it wasn't fair that they raised the price. We would have still kept our unit were it not for that. I was extremely small, and shouldn't have had the price raised. We would still be there if not for that.
Pamela P | Overall ExperienceThe manager at Pine Bluff is amazing. The other employee Robert (bald white guy) are two of the most caring and helpful people I’ve met in a long time.
Kristopher F | Overall ExperienceIf i need a storage, I always go to Uhaul! They the best! Reasonable prices!
Alunza R | Overall ExperienceGood customer service
Issac R | First ImpressionsYour manager of the location is rude, unfriendly and has no business being a manager for that location. I will store and use a different Uhaul location in the future because of her.
Michelle P | Overall ExperienceThe customer Service Representative at this location is very rude. She has absolute no compassion, she’s very robotic. My Move in experience was horrible.
JANIT D | First ImpressionsGetting the storage unit was great. The truck rental was tirrible. Truck gets up to 5,000 rpms before shifting into another gear. Worst gas mileage ever. You all advertise fuel efficiency trucks.
Cory M | First ImpressionsThank you for securing our merchandise!
roy b | Overall ExperienceMy total expectations was great. The store and the units were clean and the service was amazing. The staff were friendly and professional at the Pine Bluff location. Ms. Toyedith was impressive.
Stacy L | First ImpressionsVery helpful
Robert R | Overall ExperienceThanks for your services rendered to myself by your company. Keep up the good work and great customer service.
Stacey J | Overall ExperienceMy only complaint is they were the only indoor rv storage and I loved not having to winterize my camper now it's going to be outside... But, while there, it was great and a piece of mind, thank you
Lance S | Overall ExperienceStaff extremely helpful
Micheal B | First ImpressionsVery pleased with using Uhaul
MONICA G | Overall ExperienceThe employees and GM were so welcoming and helped me understand everything. Robert Wooten and Mrs. T. Richards went above and beyond. I will recommend this business to anyone.
Takita B | First ImpressionsUsed this facility for 3 summers during the school years and had a great experience.
Ester l | Overall ExperienceEveryone helped me have a pleasant experience while signing up.
Augustus E | First ImpressionsMy experience with the storage unit was excellent and so was the staff.
patricia m | Overall ExperiencePlan to us it next Spring 2020.
Georgia M | Overall ExperienceStaff is very professional and kind.
Aldrekah H | Overall ExperienceThis U haul location was very convenient to my child's college. I appreciate the service they provide.
camille w | Overall ExperienceThe facilities are well maintained and staff are constantly monitoring. It is kept clean and staff are always available to answer questions and assist. Moving in and out was extremely easy!
Stacey C | Overall ExperienceAlways polite and helpful with a smile. Take time with a senior and explain so you understand. Will always listen to you.
PAMELA E | First ImpressionsVery helpful
Diana G | First ImpressionsYou deserve 10 stars not 5
kerry m | Overall ExperienceVery professional
SCOTTY B | First ImpressionsUp to date storage facility!
Ashley R | Overall ExperienceIt was one of the most excellent experience I had in storing something did I need it to keep. The place was extremely clean the people butts friendly oh, I was waiting on in a timely manner.
Brenda B | Overall ExperienceVery helpful
Tony a | First ImpressionsToy was gr8. I recommend this storage company.
Michael F | Overall ExperienceWe thought we'd need a storage area for only 1 or 2 mths. Turned into 5 mths. Nice people, clean facility, everything you need, even restrooms accessible when at your storage area. 5 stars all around!
Jelinda S | Overall ExperienceYour Pine Bluff staff is very helpful and very professional. Ms Toy is your hidden gem. Her customer service is A1
Pamela T | Overall ExperienceCustomer Service was Excellent
BERNADETTE R | First ImpressionsGreat service & we loved the facility!
Latoya W | Overall ExperienceGreat services got in and out without a hassle.
Keysha M | First ImpressionsWonderful experience
Vicki B | First ImpressionsVery professional and most accommodating my needs! Special shout out to sales attendant Toy!
SCOTTY B | Overall ExperienceGreat Staff
Sean Y | Overall ExperienceKeep up the good work.
Sylvester P | Overall ExperienceGreat service!
paul s | First ImpressionsMy U-Haul experience was handled very welled. Everything is put together in a business like fashion, and the people there treated with the up most respect.
Sylvester P | First ImpressionsAlways greeted with a smile and Great customer service!
stephania f | Overall ExperienceEveryone I talked to was extremely helpful and nice!
RACHEL B | ReservationThe Staff are the best. They treat you like family now the storage is very secure. I will definitely use only U-Haul storage in the future. Love you guys n gals no stay safe.
gladis b | Overall ExperienceThe staff was very friendly and answered all our questions.
Brain p | Overall Experienceno comments needed
lakisha t | Overall ExperienceAlison and staff have been helpful since day 1.
latasha t | Overall ExperienceThe staff was very helpful and kind.
Frederic D | ReservationNo complaints at all. Had my items in storage for almost 2 years and everything was in excellent shape. No bugs!!!
Leo P | Overall ExperienceQuick and easy, didn't feel forced into anything and very friendly
Lance S | ReservationI never got a storage my order was cancelled
Lasonya G | ReservationNone
camille w | Overall ExperienceThe staff helpful and friendly.
stephania f | Overall ExperienceService was great, attendant was very helpful, and was very quick with my tight scheduled.
Teresa S | ReservationThe general manager and her staff were amazing every time we had contact.
Omika H | Overall ExperienceGreat service from the Pine Bluff group!
Rebecca B | Overall ExperienceI answer the questions so, that answer it all.
christine b | Overall Experience