First time using your facilities and we were amazed on how clean and secure it is.
TODD G | First ImpressionsCustomer Reviews for U-Haul Moving & Storage of South Walkerville
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was extremely helpful. A neighbour/renter. Of one of my places recommended uhaul due to the first 30 days free option. I will highly recommend this specific business to all my clients and renters. Ty.
DEVINASHLEY M | First ImpressionsFacilities are perfect especially if i need them in cold weather. Love the first month free.
JOHN C | First ImpressionsThe assistant, manager was very rude and not helpful at all, actually very demeaning and spoke about people's business in front of other customers which was very inappropriate and then the manager is friends with the assistant manager, so she also was not very helpful as she sided with the inappropriate behaviour that the assistant manager conducted I would not recommend this facility to anybody. It actually was a very bad experience that I had and it was my first time dealing with U-Haul. I don't think I would ever return again and if anybody asked me, I would tell them I don't think this is a good facility to deal with and I do not recommend it. It's very unfortunate. I don't know how the other facilities are ran, but this one has not been set a good example overall for U-Haul.
gwen m | Overall ExperienceNothing as employees were polite and helpful. Thks Jurgen
JURGEN FShowed up seemed like they were understaffed the guys inside were extremely lazy, rented me a trailer with tire cords showing so they had to switch contract and everything around the yard guy was awesome, felt bad he had to deal with it cause the guys inside were useless
GARRET BAwesome stuff
MILADIN VGreat customer service as usual.
AARON GFine
Zack PAll staff that I encountered with were friendly and helpful. Gladly assists everyone with kindness and utmost respect. I appreciate you all, thank you!
LC K | First ImpressionsAmazing friendly professional team and wonderfull price . Deserve my comment
TAREK A | Overall ExperienceIt was nice doing business with U-Haul
Joe B | First ImpressionsThey lied about calling us to tell us pick up was at a different location. No calls, emails or texts were received
DANIEL CEven though I was in arrears for my storage due to having horrible friends, they were doing everything they could to bring down the amount to let me get my items removed before auction. The late charges may be a bit crazy but all in all it was a great facility and I enjoyed knowing my belongings were cared for is such a great manor.
Alan B | Overall ExperienceI started my storage rental on Sunday. In the evening, after office hours, I went to drop off a load to my locker and found that all paths to the entrance of the storage lockers were blocked by truck returns. I had to push all the trailers and hitches to make room to squeeze by the trucks. I was worried about acraing my car or the rentals and worried what if my way was blocked on the way out. My first day experience was very bad. The service prior to that was good
KHAMPHOU R | First ImpressionsExpensive
joshua g | Overall ExperienceI’m leaving because it’s turned into a homeless drug den. Someone was doing / smoking drugs in an empty unit next to mine. I reported it to a young male employee when I was leaving. He said he would deal with it but went outside to deal with something else. I came back a few hours later and couldn’t believe this guy was still doing drugs. By then the office was closed and I just called police. I called the manager the next day and she said they have a three stroke policy and can’t kick this guy out. Ridiculous.
Jason V | Overall ExperienceYes
Ray L | First ImpressionsInterior of trailer was quite dirty with debris from previous user . I had to sweep it out before loading my goods into it
ROBERT PNothing every thing is fine
CYRIL TAwesome customer service
MAHAMADOU MFalse advertising in regards.to how much a unit can fit. I was told my concerns didn't matter as I wasn't paying for it anyway, due to 1 free month promotion then told I could have the lock for free but I had already purchased one days before.
Niki S | First ImpressionsThe door swipe system is a bit wonky. There must be an easier way to to securely enter and exit the building.
TAMMYL B | First ImpressionsMoving from one unit to a larger unit was so simple with the provided carts. Staff at this location are so friendly and helpful.
Karen H | First ImpressionsThe average U-Haul location is great, so being above average is even better. The lot here is large and well maintained, lots of maneuvering room. Could be made better by repainting the parking lot, but that's about it.
MATTHEW BAgain staff was very nice and helpful and it was very easy to return the truck
ALEXANDER FNothing , what a great experience
CHRISTOPHER DGood
MOHAMAD AI was received well and served by professionals
CHRISTOPHER GKatie, I think that is her name is diligent to her role. Not just to clients but coworkers. If I was able to run a business of my own I would hire her in a minute. But I am old and disabled.
DARLEEN B | First ImpressionsThe person that helped me was very friendly and helpful.
JOSEPHS M | First ImpressionsExact opposite of the treatment and tone from employees at the destination location at Walker Rd in Windsor. Once again I find disappointment in the Windsor uHaul staff. Not impressed… -1/5 stars. If possible.
Anthony ZWorked out great. Staff were friendly and helpful.
PAUL T | Overall ExperienceGive option for cash paying customers to extend rental easier
ABBY LNothing to say about the people who works in the store, but what about the “uhal system”? Always slow, computers running slowly than crashing with need to be restarted… what a shame!!! This is the third time I have rental in there and the “system is still slow, old computers and a very good people working with dinosaurs doing the best they can to attend the clients better possible… last time it took me 45 minutes to finish the check in which in my opinion is not admissible!!!
leanard sYou are willingly giving up your freedom to do whatever your wants to be doing with your life
MEHARI AI would and will recommend to anyone.
MELINDA P | Overall ExperienceThe server seems slow and often inaccessible. Other than that, no issues.
Patrick P | Overall ExperienceThey forgot to give me blankets, so I had to go back. The MI on my form was different from the actual MI, and if I hadn’t taken an image, I would have had to pay $186 for their mistake. They also sent me back and forth multiple times to different locations to get a dolly. I'm not satisfied with their service
AKBAR KStaff were very nice
Kerry FStaff was friendly, efficient and knowledgable. Great experience.
DANIEL DI didn't rent a uhaul. You let some random asshole use my email address without my permission. Get with the 21st century and get an email verification system.
ROLAND BI really appreciate the amazing, supportive staff at this location! I had a difficult move with lots of complications, and every single U-Haul team member that worked with me though all of the ups and downs was knowledgeable, friendly, patient, helpful, and went above and beyond to assist me whenever needed. I am deeply grateful to the staff at this location, for everything. The truck was also great, and the storage facilities here are clean, secure, bright, accessible for long hours, and generally have everything you'd need. I would absolutely recommend this U-Haul location and this team to my friends, family, and anyone needing moving and/or storage services. Thank you so much for everything!!!
SUSAN SI have used your location often would never go elsewhere staff is prompt knowledgeable and curious
BRIAN FFrustrated with our experience here. We had some major issues with our uhaul during our move. Between roadside assistance and dealing with two different uhaul locations we were given misinformation and treated poorly throughout our experience. We know mistakes happen and things can get complicated when multiple people are involved but the lack of information and communication throughout this experience was very frustrating.
Julie OOutstanding customer service
JOSE CBooked 24/7 reservation online. When I arrived the link said “the equipment hasn’t been assigned yet”. Was 2 hours late to my event I needed the truck for and the worker was not helpful and rude. Said it was my fault about the reservation even tho I had all the emails and messages that it was booked. Wouldn’t recommend at all.
JONATHAN RReally good service good equipment, friendly, and helpful stuff
KEITH BHave told many friends.
nora r | Overall ExperienceThe only thing I might suggest is better direction to storage and service counter i got lost.
Stacey D | First Impressionswas charged for gas after filling the tank to more than what it was before I took the van was not fully explained the charges for the van and feel I have been over charged for the van and dispute the charges charged
ROBERT COne person working, One person ahead of us was waiting 30 mins to get served, we waited over 40 mins to get checked in. The truck we reserved was not available. The truck we got was not cleaned off or ready to go which took another 30mins, this delayed us by over 1 hour of our moving time. The line up after us was huge and only the cleaner and one staff was onsite.
Jennifer EThe boxes are too weak. Handles ripped too easily when boxes packed full.
DAVID SFacility is clean! Love that it's heated too.
Rebecca V | First ImpressionsDisappointed that I only had the van for 2 hours, but was charged for 6 hours of use.
JUSTIN KI have dealt with this place before and it has always been a pleasure. Very courteous and helpful at all times. It is more like talking with friends or family. Very easy to deal with. Never an issue with anyone or anything. It has been my go to place when I’m in need of the services they provide. Thank you for a job well done. Rick
RITCIE W | Overall ExperienceCourteous. Well-equipped.
THOMAS PExcellent customer service.
PATRICIA AWhen expecting a customer .The vehicle should be pulled out and ready .Not have customer go find it .If it's winter they should also make sure the vehicle is cleaned off. IF you buy extra protection and don't use it you should be credited at lease half back..I needed to call roadside assistance for broken windshield wiper.He replaced both as they were rotted.Im glad that was covered in the truck rental .Overall quick and easy . Will rent again in the future .Manager and return staff awesome.ty
DEBRA KBilling was a disaster for overages and the vehicle was previously rented to a smoker and it stunk.
TIMOTHY BWhen I went to the office to rent a Truck I was told to go out to the parking lot and find the Truck which was very confusing to find.And also where to park my vehicle.I would think that the Staff should bring you to the Rental and to do a personal inspection while I was present.He told me there wasnan1/4 Tank of Gas which there was not that much and to return it with that amount.When I drove away that's when I did realize that and that the Truck was not that clean.Upon returning it I was told that I was being charged for cleaning I asked what cleaning was for he said because there was ashes on the floor. When I try to explain him that I was not aware that there was no smoking he really said it's in the contract you should have read the contract and also there were signs in the cap of the truck which there was not.IWe I exited the Truck I felt that it was quite clean.I asked the Clerk to write down the reason I was being charged and he said it was for cleaning I said well don't you clean the trucks when it gets back he said yes that's why you're being charged I said well can you please put down smoking was the reason and he refused I had to ask him four times finally he wrote it down and said I was lucky I was only getting charged $25 because the computer was not working properly because the normal charge would have been $100. And I like to add when I was in the office waiting to pay my bill there was an employee on the phone speaker to a customer that was in the parking lot trying to find the truck that she had rented and later found out it was the manager she was speaking to on the phone the customer in the parking lot try to explain she could not find the truck and the manager held the phone away from her ear and told the other employee I told her I'd help her and hung up on the customer the employee went into the office and was not very happy that's when I left the office very unhappy with my experience. I can only hope the next customer would be treated much better and not the staff would bring the customer to the truck and do a personal inspection so there's no confusion about the gas amount and the cleanliness of the truck to prevent further confusion when a customer is trying to find a rental that they are renting and to prove how much gas there is in the truck. And also speak and treat your customers in the office with a little more respect and courtesy. I was not aware of the smoking rules I had one mover in there and he had one cigarette and there was anything on the floor there was a little bit of ashes that flew back into the window that's all there would have been on the floor not as dirty as he had told me. With all this being said I find it very difficult to recommend this location for another rental of a U-Haul for these reasons. . Unsatisfied and unhappy Customer. Shelley Taylor. Date of Rental was February 11-2025
SHELLEY TEveryone was helpful, and they explained everything. Keep up the good work.
KEVIN N | First ImpressionsTrailer full of glass, cleaned while hooked up to my car, trailer returned same day, but now I see the charge for two days????
GORAN RThe staff were all professional and respectful. There attitudes were very friendly and pleasant. I was greeted with a smile by all staff and acknowledged when I was waiting in line. Keep up the great work.
JESSE MU-haul is the best, keep it up guysssss🙌🙌🙌🙌🙌🙌
Grace O | Overall ExperiencePUT WINTER TIRES ON THE TRUCKS. By the time I got to my destination there was 2 cm of snow on the roads. Got stuck five times simply because the tires had zero traction on the snow. Once had to back down a small incline and find another way around.
JOSEPH BEnsure there are no mechanical issues with vehicles. Ensure customers are given equipment they have rented. Usually there's a dolly in the truck and there wasn't one even though I paid for one. Didn't realize until already in another city at the storage unit. Made things difficult. Then the truck started making scary noises, however I was able to swap the truck out for another one. Staff was very helpful though. Even found my garage door opener in the original truck for me!
Clarissa GAwesome service!
COTE C | First ImpressionsRebecca and the entire staff that were working with her were extremely helpful. Our day started off horrible, the staff made the rest of it run smoothly. All of our issues were resolved with the help from your staff! We will recommend the walker rd U-Haul storage to all of our friends and family!
ANTHONY N | First ImpressionsThe staff were super friendly and helpful But what I really regret about renting a trailer from U-Haul is that you have to provide the trailer hitch So either you forced to buy one that you may only use once or you have to make other arrangements. Have you need to make these arrangements while going through some sort of stress of moving In my case, I refuse to buy one from U-Haul because I will not spend my money that way I had to leave the site go to a store consider buying a new one. I got lucky and found one online all added inconvenience and added.cost. And every time I speak with anyone about U-Haul, I will inform them of this experience
LUKE ZIt would be helpful if the mirrors were adjustable on the truck. It was very difficult to see on the highway.
James SSo far very impressed 👍
STEPHEN V | First ImpressionsYou should have the truck pulled up for the customer to get into. I had to go and search for the truck amongst the fleet and it was very icy/slippery. Drop off was easy thankfully.
KAREN DTruck I was picking up was covered in 6" of snow. Also rear door was open 2' and full of snow. Took 15 minutes to clean and defrost the ice and snow before I could leave, very disappointing!!
WAYNE SAll the above that I mention
EDWARD CYou need a golf cart to get to your locker.
Timothy B | First ImpressionsI would recommend this location with wonderful staff but will probably never rent again considering the incredible high price
MICHELE BThe only place I would deal and send everyone to this location
PAUL H | Overall ExperienceStaff was helpful and friendly
GEORGE WThe truck that was given to me had problems with 2 tires. They were punctured however the puncture was in the valve and it was not completely visible to me and problematic until I got to the highway and high speeds. The tires started to lose air pressure and I got stuck. As a result my plans were ruined.
SHAHAB SI think that the price per KM is kind of high
TIMOTHY BYour staffs were very helpful,professional and friendly.
EDWARD C | First ImpressionsThe staff was amazing and very helpful I believe his name was Stuart
DWAYNE DThe gentleman and the ladies that helped us at U-Haul were great, friendly and quick. I would recommend to anybody who needs a trailer to go to U-Haul. Thank you for your great deals. #u rock
DAVID HAll my dealings with the staff has been exceptional Very pleasant to deal with. Very helpful. This location the staff really try to make this a pleasurable experience in every aspect. They get my utmost respect. Thank you from the bottom of my heart.
RITCIE W | First Impressionsdid not go inside, good drop off
GRIFFIN MGreat experience! Quick and easy rental. Cargo van was very clean, ran great. Will be back to rent from Walker Road UHUAL again soon! Thanks Rebecca, Becky, Ash, and Stewart! Y’all deserve raises for all your hard work!
MICAH VIt was a lack of communication by staff. I returned the lock and key over a month ago. Last night an employee said the lock was still on the unit. I handed it to Ben at waker rd. She still wanted to be right. I also explained my head injury and that it was empty the second day and I would like to talk about refund Totally dismissed I will never use u haul again
Tammy L | Overall ExperienceGreat customer service
AIMEE SThe binders for the straps to fasten the wheels need to be oiled and greased on a regular basis. One of the lights stop working when picking up my car bad connection or light burnt out. Your computer system does not work very well. I called Walker Rd uhaul right after purchase and they showed my reservation by 4pm when I called to let Walker Rd know still coming and where I was they had no record of my reservation which created delema which had to be straighten out at Nash U haul. All was done and all is good but your computers have issue.
HANS BThe only thing I did not like was all the card swiping to Get in.
LAURIE M | First ImpressionsExcellent interaction with the customers. Willing to work with the customer and recommend the best vehicle for the task at hand.
PERRY Bjust keep up good work
JOHN FI am really satisfied with customer service In side the store and on the phone. The staff I hand over the keys were super nice and helpful I really appreciate them by my heart.When ever I entered, it kept always very clean included washroom. All over my first experience with U haul is SUPER 👌 EXCELLENTE Kind Regards to the Staff Have Happy Holidays 😊
nelofar a | Overall ExperienceGate 1 for inside storage isn’t functioning correctly. Otherwise great facility and staff.
SOPHIE MShould have option of having 24 hour access. Not everyone is available for the certain hours you have chosen..
VICTORIA M | First ImpressionsStewart was knowledgeable, personable and cordial : made the experience easier.
nora r | First ImpressionsGood and clean storage, nice service and kind attitude!
Mei W | Overall ExperienceThe only issue I found was having to wait for the truck we reserved to be returned to the facility which put us behind somewhat, but that was not the fault of the staff, but rather the inconsiderate previous renters! Other than that, the actual rental was flawless! Thank you.
Kristine R | First ImpressionsGreat service nice people
JAMES C | First ImpressionsExcellent staff and outstanding service! This is one of the best U-Haul locations I've had the pleasure of doing business with in Canada. Thank you, U-Haul at 1508 Walker Road!
amir J | First ImpressionsThe staffs were very professional and helpful too.
EDWARD C | Overall ExperienceOver the time I’ve had my unit a lot has changed. The cleanliness of the bathrooms has become an all time low. Seeing a cockroach in one. There are no longer any garbage cans around the building. Being it’s a facility where it’s expected for clients to have debris… The light sensors in the facility are also terrible making almost every visit dull and limited to see in the unit itself. The top tarp that’s supposed to cover my unit had been off for over a year and a half causing all the items in my unit to be filthy and have a distinct odour, though I have mentioned it to staff several times to reposition. Truthfully, I would not recommend for the price I paid and all the inconveniences that followed.
Ashlee L | Overall ExperiencePlace was clean and orderly. Price was competitive and it is super convenient to be able to pull up to your lockjer in a climatized environment. Works for me.
PAUL W | First ImpressionsAlways a pleasure to deal with this staff.
AUGUSTO A | First ImpressionsGreat staff at this location!!
NICOLE D | Overall ExperienceThank you so much for letting use your facilities!
Dean h | Overall Experiencefriendly staff and madeit easy to appie very clean and pleasent facility
dan s | Overall ExperiencePremises and staff excellent. In emergencies they acted beyond expectations. Only 3 issues. Roof Collapsed and we were moved. Car crashed into corner of substitute and we were moved. Where we were moved to was much less convenient but cost increased, there could have been a reduction. Both these incidents were unfortunate and apparently unusual events. Large, spacious, well lite. I'd come back.
SHIRLEY P | Overall ExperienceMoved our remaining Cabinets into the smaller U-Haul Box. We are very satisfied with our experience with U-Haul.
Vince P | Overall ExperienceI've always had the best service at the Walker Road location since the day I started using their services they have been phenomenal exceptional and a very helpful staff make things very easy transitional and I love that and that's why I keep coming back and renting trucks and renting U-Haul space as well so storage and I've referred a lot of people to go to that location
TINAMARIE M | First ImpressionsAll the staff ver polite and helpful
BERNADETTE G | First ImpressionsEveryone was so helpful, customer service was wonderful. Facility was clean and spacious. Very easy to access. Thank you, I would definitely refer and use this U-Haul location again.
KELLY P | Overall ExperienceSince this general manager has been there, almost all customer service and facility upkeep has been severely lacking. I was a customer for over seven years and I have since moved to storage mart where my rate is also $115 per month keeper for the same size unit on a promotional rate, but will still be $85 per month keeper once the promotional rate is up. I still used one of your trucks to move my belongings to the other facility which was also a mistake apparently because not only was the truck infested with cockroaches I was only given a credit for one day by the staff as compensation for the cockroaches which btw I used a day just to get the roaches out of the truck. Then I got charged an extra day for returning the truck 3 hours late. When for one I spent 30 minutes of that time in line waiting to return the truck. So I never even really got a credit at all and was charged for four days when I only had the truck for three. Worst experience I've ever had and I've been renting trucks and storage units from your company for over 20 years
shawn b | Overall ExperienceKeep up the great work!!
Kelly C | First ImpressionsDon't have any issues or complaints
Christine G | Overall ExperienceThe Gentleman who helped us at the front was absolutely amazing, and very helpful throughout the entire process!!
Cindy D | First ImpressionsThe workers were confused and wasted my time waiting.
Michelyn R | Overall ExperienceThe attendant at the counter that helped me check in and showed me what to do provided me with some of the most helpful and generous service I've ever experienced in any business I've been too.
Elvin K | Online Move InExcellent!Thank You!
RAMAN H | Overall Experienceloved the facility
Nathalie L | Overall ExperienceThe office staff of South Walkerville storage unit were always helpful and friendly, several small issues popped up over the course of the rental and the staff were always very patient and knowledgeable. Kindness is always appreciated.
Karen P | Overall ExperienceExcellence
greg c | Overall ExperienceThere was no lock in the storage locker as stated. I had to buy a lock elsewhere
John H | Online Move InI rented a 10x10 storage unit for almost 2 years. I have had zero complaints. Great staff and service.
SERKAN Y | Overall ExperienceRebecca 8great friendly and able to answer all my questions.
GARLAND W | First ImpressionsThe stuff is very professional and helpful
alex n | First ImpressionsGreat enclosed , secure, temp. Controlled facility. Staff are very helpful and friendly. Would highly recommend them at the Walker Rd facility
PEGGYA G | Overall Experiencen/a
Milan I | Online Move InWe had this unit for 4 years. We had looked at other facilities but liked this location because it was indoors. We were very happy with our choice every time we had to visit our unit, which was often. Had it been an outdoor facility, it would have been very unpleasant. The staff were very friendly and helpful any time we encountered them. We have also recommended this location to other people.
Kathy W | Overall ExperienceThanks for the everything
ricardo r | Overall ExperienceRebecca was just awesome.
john b | First ImpressionsYou guys are amazing and especially the manager Alayna is extremely very very kind, respectful and very helpful ❤️💕💯
MOHAMAD J | First ImpressionsHi...overall I really liked the facility. It was clean, well-lit, and secure; there were a few issues with other customer's actions, but that is a reality of life. The staff were either awesome or poor, depending on who we dealt with. I would rate the availability of carts a D- (fail); there were rarely any carts in the coral near my locker; and even when the facility was not busy carts were scarce or I had to walk what felt like half a km to find one. Ugh! When I handed in the key yesterday, they said ok, and they would email me a receipt but I am yet to get one. Overall, I enjoyed this Uhaul location and it met my needs.
Richard O | Overall ExperienceThe staff at Walker has been exceptionally helpful & kind which made up for Calgary's ridiculousness... The only issue at this huge indoor storage facility is the other customers (haha but seriously) not having spacial awareness with their own vehicle & parking in such a way that no one can get by while you're loading is a special kinda lack in common courtesy. Anyways the staff rocks & the facility is clean, organized, & safe so 10/10 highly recommend the Uhaul on Walker in Windsor for all your storage & moving needs.
katharine g | First ImpressionsThanks for the service! I really enjoyed it.
Bishar K | Overall ExperienceDue to lack of my time line and many issues, the door was not fixed and could open with it locked. A lot may issue but you should have never rented that unit that way. Careless and proves you have no quality control of these doors. Btw the lane to my old storage NEEDS FLOOR LEVELING AS IT ONLY IRRITATES ME MORE THEN THE UNSECURED DOOR. HOTE ME TO FIX THESE ISSUES AND WE CAN BREAK EVEN. I THINK MY BILL SHOULD BE SPLIT 60/40 for you. Think about it I want to do your storage wars or put me on a list for next action. If the people who you hired were not professional, I’d have more to say. Thank tou
Kenneth L | Overall ExperienceVery helpful staff, caring about the clients. Awesome
Deborah D | First ImpressionsThe hours of access and cleanliness of the storage facility was great. The only problem I had was I was ensured that my unit would be closed and I would no longer be charged by two different employees once I gave the key fob back. However, no one ever closed the unit and I was charged after returning the garage door/key fob. I tried contacting after hours online but they could not help me. I had to wait until the following day to contact someone where I was put on hold for 20 minutes. Once I was able to speak with someone the problem was fixed , account closed and I was refunded my money. I am grateful it was resolved quite easily but still upset the situation occurred as it was stressful to deal with.
Dawn H | Overall ExperienceI had some trouble with my storage unit which had me worried. Uhaul customer service along with Aleyna, the manager at the location helped me rectify everything as soon as possible. Thank you!
Carol G | First ImpressionsI was not happy with the fact that when I asked for my storage unit to be closed in with a tarp because my belongings were exsposed. I was told no by your manager. When I finally moved my belongings out of your facility, everything I owned was completely dirty.
Wendy C | Overall ExperienceI have had storage in various units in this Uhaul facility for around 7 years. They have been very helpful and fair. I also use their trucks and trailers. They have many storage options here. This is convenient if your home or business needs vary throughout the year. Cheers, Dave
David H | Overall ExperienceTHERE ARE NOT ENOUGH STARS IN HEAVEN ABOVE TO RATE THIS BEAUTIFUL CUSTOMER SERVICE!!! ⭐️ ⭐️⭐️ ⭐️⭐️⭐️ 🌴👸👸👸👸👸🌴
Dan G | Overall ExperienceFacility was always very clean. Very impressed with the people that I dealt with. From the front desk counter personal to the people I met inside storage area. Everyone was always friendly ,polite and helpful. Who are you. If I need a place for storage U-Haul Walker Rd will be the first place I go.
Randy H | Overall ExperienceThat interior door closes way too fast. I don’t know how an older person would get out. One I had to press the button and run to my car three times before I finally got out
nathan l | Overall ExperienceN’a
KELECHI M | Overall ExperienceThe lighting could be brighter and the rat traps were off-putting. The traps didn't work well I guess because there was holes chewed into the couch
Zoe L | Overall ExperienceIt was almost perfect but the are my unit is in flooded twice and it was a huge production to get this dried out, lost a lot of things. Those wo floods were the only real complaint I had. Otherwise I really enjoyed my time there. The staff is great
Gina G | Overall ExperienceThe storage was clean and the staff was helpful
Stephanie R | Overall ExperienceAleena: You were extremely pleasant to deal with, even when I made you drive back and forth 3 times to get me the dolly I want. Good luck with the new position. Rick
Richard W | First ImpressionsWe had a storage locker here for over 6 years, since the building was just being converted by uhaul. The inddor nature of the lockers, with climate control, was a great feature and so much nicer than the lockers that are outdoors. The access hours and gate remote worked well for us, and the few times we had staff contact was all good.
Carole H | Overall ExperienceI was saying on the last one of these I was filling out that I would love to thank yous for making mine and my daughter's move so easy from the aspect of the 2 units we rent and the great truck and the great people that there thank you so very much!
donald s | First ImpressionsVery pleased with everything We never had to worry about anything. Thank you
Wayne F | Overall ExperienceUnfortunately the fire at the storage facility wasn’t dealt with properly an poor Communication. Then when they had the roof fixed or painted it caused a lot of dust an paint to Enter the roof of my unit. I wasn’t told about this until I tried to enter my unit an asked why it was covered in paint. I have pictures of there effort to clean it an it wasn’t by far worse than it was prior. Very disappointed in the service
Katrina D | Overall ExperienceThank you fir a great service
Oluwaseun F | First ImpressionsVery good staff excellent service
HOANG P | First ImpressionsThere was never proof of insurance provided. Was not explained my options and was under the impression that my unit was insured. Flood in my unit, lots of my things were ruined and thrown out before speaking with me. Very poorly run and now I am at a large loss for items that belonged to me.
Jackie T | Overall ExperienceStaff is friendly and helpful. April Chappus is an excellent forklift operator and couldn't be more helpful.
Derek D | First ImpressionsAwesome customer service! All are always very friendly, helpful and very approachable! Fantastic service at this location! I'm very satisfied in my services here!
Lisa C | Overall ExperienceArbitrary rule changes, leaky roof, rodent infestations, piercing alarm noises every 5 minutes, manager making weird accusations about me sleeping in adjacent unit, manager changing the hours of availability and access to storage unit but maintaining the monthly fee with no reduction
ROBERT S | Overall ExperienceLooking forward to using your facility for future moving and storage needs.
Kari L | First ImpressionsAll Of the above is correct, only thing when uhaul had water damage, my locker was broken into and my box spring was stolen and my brand new tv was taken out of it orignal box and put into a uhaul box and the remote went missing.
Wendy C | Overall ExperienceFinding the room was not easy. The code that was given, didn't work. Had to cut off the tie that was on the door. Nothing about this has been convenient.
Tammy M | Online Move Inthere well trained and know what they are talking about the staff was real friendly
Chris C | First ImpressionsFloor and fire at the walker road facility within one year, my storage unit does not have a proper roof so i was affected by the flood and have seen chew marks from rodents in some of my cardboard boxes. Some positives: April and Johnny are exceptional staff members. They have been very kind and accommodating also extremely helpful.
daniela p | First ImpressionsThank you
tammy j | Overall ExperienceApril Chappus is excellent very helpful...great experience would recommend to all my family and friends.
Shawn H | First ImpressionsApril Chappus and the young man that helped me the other day, went above and beyond for any concerns I had with my unit. As I had to move my exes belongings into the facility. It was a smooth transfer of the keys and him taking ownership of his belongings.
monique t | Overall ExperienceApril was extremely helpful and accommodating
KRISTINA L | First ImpressionsOnly need to be a little more clean the warehouse but only a little more
olivares s | Overall ExperienceI personally recommend that everyone go to walker location I've never been more comfortable with it being there greatest place to go
Paul H | Overall ExperienceStaff were very helpful and pleasant. Great place!
Stephanie M | Overall ExperienceI appreciated all the patience and help I received from staff as I tried to coordinate an 8 hour move between cities. I changed my dates, my storage unit size and my truck size and found staff to be very flexible and accommodating.
Beth L | First ImpressionsThe manager April, and store front workers Erika and MacKenzie were always helpful and professional. Thanks for being a big part of our community !!
Robert T | Overall ExperienceDusty and lots of paint chips
Jerry B | Overall ExperienceN/a
olivares s | First ImpressionsApril is a top Manager! You're so fortunate to have indivuals with excellent work ethic and customer relations. Amazing!
Heidi F | First ImpressionsAll the staff in office was fantastic!
David J | Overall ExperienceApril and Erika were awesome to deal with!
RAMSEY F | Overall ExperienceGreat staff and all very friendly and helpful.
HARISDAVID R | Overall ExperienceI would use this facility (Windsor Ontario, walker Rd.)every time in future if the location worked for me. Safe, secure, professional, friendly and a well trained staff. Their store front is well stocked with everything I needed and the things I did not anticipate. Their selection of locker sizes to fit the need and avoid over paying for space unneeded. BIG THUMBS UP TO U-HAUL AND A GREAT BIG. THANK YOU.!!!
Pat M | Overall ExperienceI was very pleased with the condition our property was in. The facility was kept clean, dry & well lit.
Jake P | Overall ExperienceProfessional and knowledgeable
Morris C | First ImpressionsI had a classic van in there since 2017 i loved it you had climate control and plug in. The floors used to be cleaned where we were but that stopped. Im upset that you kicked all of us classic people out. Ony 4 weeks notice. We payed faithfully you never had to worry about us. We have our own insurance. Would for you to let us back in PLEASE Moved in November of 2017
MICHELLE C | Overall ExperienceThe only problem was finding dollies. At first they were abundant and then they slowly started to disappear until becoming difficult to find without a long walk. Sometimes I would just not bother trying to find one because none were in sight. I suspected many people were keeping them in their storage rental units, or simply stealing them in trucks when moving out. Not your fault. I'm finding in general that many more people than I used to think are simply inconsiderate, self-centred, and dishonest. Sad. No simple solution short of better and monitored video surveillance. Only other thing I can think of that might help is having a barcode (like in stores) that would activate a beeper in the front office when it gets to the exit door. Not an easy thing to manage and risky I guess. Maybe the only way to keep a handle on it is to have them available for use with a deposit. Essentially rent for the hour or few hours. Still not an easy solution, but would at least guarantee availability.
STEPHEN R | Overall ExperienceVery disappointed that UHAUL decided to abandon RV storage at their Walker Road facility, illogical use of the perfect facility for heated boat, car, rv etc. storage.
Peter T | Overall ExperienceHappy helpful professional staff. Clean and easy to access when needed.
adriana g | Overall ExperienceThough the site is well staffed, it's an old factory so it is filthy and bits of the ceiling fall, requiring protection for my vehicle. As far as vehicle storage goes, it was more than adequate. I only used this site for vehicle storage. Since they stopped offering this, I can't recommend it in that capacity. 45 days notice to vacate, while seemingly adequate, is not. No solution was offered within the Uhaul family and to evict all vehicles without some recourse, even temporary outdoor storage, is not satisfactory. Locating appropriate storage is not a simple matter and indoor storage is a premium service that is not easily found. This is not a dispute as the service was good and as advertised. The eviction, however, was poorly handled and clearly made to increase profit from the site.
Greg D | Overall ExperienceIt's too bad they eliminated vehicle and boat storage. It's very disappointing. We enjoyed our stay.
MICHAELJ C | Overall ExperienceHad no concerns everyone was great
Teena O | Overall ExperiencePerfect storage close to home always a pleasure at service
Linda L | Overall ExperienceApril and Rebecca are amazing. Super helpful and always pleasant
Don C | Overall ExperienceThey assigned me a unit that had a lock on it already but got me a new one close by within a couple minutes when I called.
Kevin E | First ImpressionsApril Chappus is an exceptional Manager. I don't think I've met a nicer human being. She should be rewarded for her excellent work. You're lucky to have her.
Heidi F | Overall ExperienceDoesn't matter the weather. Indoor climate controlled is the only way to go!!!
Carl W | First ImpressionsThe only problem I have is actually the cost I believe it's just a little expensive I've heard the size that you get otherwise everything else is great
Ann T | Overall ExperienceEmployees where always helpful and considerate
SEANDAVID C | Overall ExperienceThe staff at the location were super helpful and friendly when I moved into unit as well as my move out. The location is very well maintained and clean Thank you 😊
Kelleigh M | Overall ExperienceAmazing staff, however, all of my stuff had feathers and bird p*op on it since the top of the unit wasn't covered. Accessing the building/leaving the building is a terrible set up. Having to swipe twice, hit an open button then get back in the car in time with mobility issues is not easy and many times another vehicle was waiting to enter/exit.
TRISHA D | Overall ExperienceFirst month was awesome. Being able to drive in and fill/empty the init is awesome. Month two started well. The Second Lady weekend of the month I emptied a bunch of boxes that were on the ground. Thankfully I did. Went back the following weekend and found water in the unit on the bottom of some of my things. And large water marks right where those boxes were the weekend prior. I checked the back of the unit on the outside and there was water coming in from your roof. And I know you knew about it because of the Uhaul blankets surrounding the whole back of all the units in that block, that were not there the weekend before. Accidents happen, but the fact no one called me to let me know to come check my unit. I had to tell you guys about the water in my unit. The belongings in my unit were those of my deceased brother. Irreplaceable things. Most were unaffected, a couple I’m still drying out. The fact you knew of the leak and didn’t reach out is unacceptable. My brother rented his unit for 5years, at a Uhaul storage in Detroit. Never an issue. I rent one for two months, and barely survive a disaster
Thomas G | Overall ExperienceThe only comment i have is that when I got the moving truck they assigned me, the has was at a quarter tank. The digital read was that I had 53 miles until I would run out of gas. Luckily I was only going from the Walker Road facility to Howard just before Giles and then to Seneca St. And then back to the facility on Walker. Lol. I was able to put in 40.00 and bring it up to a quarter of a tank. Well a smidgen more really. My point being if I had to drive to more then 53 miles to get to where I am moving from. I would have to put in gas before moving. Not everyone can guess how much gas they are going to need. Most people are on budgets. Plus it is very expensive to move as it is. Thanks!
Marcia W | First ImpressionsI was very satisfied with all, right up yo tenting a van with the finss as l move away. I was able il gonatecff so lmeits and boxes to charity right there at the U-Haul. This was extremely helpful. Grateful for all. I just have to pick up my 100. Deposit. Wish this could be sent to me. Thank you. Maureen Schiller 873-688-6361
Maureen S | Overall ExperienceNicest staff! April and Erika made a stressful time so much easier, 10/10 service!
Adam B | First ImpressionsAmazon staff
Louis D | Overall ExperienceThe manager, April Chapus was very easy to work with. She was available whenever I had questions and returned phone calls promptly l! I would not hesitate to return to her facility!
gerry o | Overall ExperienceWas very good. Tanks P. S. I just don't understand the charge for the month of February!
ANTONIO V | Overall ExperienceI really had a great experience with the Uhaul staff! I recommend them with flying colours! Thank you so much April Chappus! The best of the best!
lorraine g | Overall ExperienceTheir the most respectfull uhaul I've been to and keep going to and always will
Paul H | First ImpressionsAwesome staff and service
Michael N | First ImpressionsThe two ladies that work there gave me a great feeling as a customer good customer relations
JASON H | First ImpressionsPrice was a little high and the lights above my unit were burnt out the whole last week of my tenancy.
Shane S | Overall Experienceunable to afford this unit anymore.
derek g | Overall ExperienceOver all I had a good experience except I feel you need more staff at the front desk. I had long waits on several occasions. And the door alarms went of on an average of 3 times during every visit. Thank you for your services.
SHARLENE M | Overall ExperienceExcellent all around. Thank you.
Patrick R | Overall ExperienceAlarm when opening doors is startling and should maybe be mentioned to people prior to entering facility.
Beverly F | First ImpressionsEfficient
Richard K | First ImpressionsErica and her partner are very friendly. Forgot the guys name that does the maintenance. But both are extremely nice and helpful. You have some good employees. I hope you guys are treating them good!
Long T | First ImpressionsThe woman working in the office when I came to move in for the first time and collect my free lock was great, very friendly and helpful. She clearly explained building access ins and outs and overall I was impressed with how easy and well the process was.
William W | Online Move InThe only problem was that every time I put my key into the lock and opened the storage unit the alarm would go off. It happened on four occasions. Scared me every time.
mary p | Overall ExperienceCostly
Rob K | First ImpressionsI had an unusual experience in that I acquired the unit and contents due to being an executor. April was so helpful showing me around and giving me information. Rebecca responded with information and kindness when I called or stopped in to seek advise. I rented a trailer which was so convenient. The only downside is that I don't live in Windsor because I would certainly not hesitate to go to that facility again. Thank you for providing a service and assistance; it was most appreciated.
Pat C | Overall ExperienceI am moving, and the unit was excellent to use. All the staff were extremely helpful! Thank you for making this an easy decision….
BARBARA J | Overall ExperienceManager was very polite
wilfred l | Overall ExperienceGreat place, awesome staff! Thank-you!
Cortney C | Overall ExperienceVery safe and secure facility, highly recommended for storing valuables.
russel e | Overall ExperienceI spoke with Erica from the store located on walker and Seminole in Windsor Ont. She was amazing and so incredibly helpful. Cheerful and knew her job inside and out. Keep an eye out for this girl…she’s going places. Absolutely adored her and her professionalism. Highly recommend Erica all day every day
LAURIEF I | Overall ExperienceThe office staff is very friendly and accommodating
Olga M | First ImpressionsThe staff at this facility was, by far, more accommodating than any other storage facility I have used in the city of windsor. My mother was unable to afford her monthly rental payments for the unit I rented for her. However this staff at this particular facility went above and beyond in service and customer care to insure that we were able to recover her stored items. I will only be using this facility be it truck or storage rentals because of the high quality customer service we received even though we were not a "run of the mill," case for the staff. A big thank you from my family to the management and front desk workers. Thanks again! Sincerely, Joseph Bulmer and Family
Joseph B | Overall ExperienceExcellent heated facility for storing my Motorhome. Unfortunately for others, this part of the business is being phased out. However, everything was great while it lasted and I am sure that going forward this facility will continue to be top rated.
Armand L | Overall ExperienceI don’t think it’s right that I pay for 30 day left on the 20th and did not get money back for the 10 days I did not use it
George H | Overall ExperienceApril and staff were very friendly and helpful.
Cat A | First ImpressionsMy locker itself was not properly cleaned out after whoever had it before me lots of dirt and dust and stuff all over the floor and actually stained a mattress and ruined another but again I could have put something down so not entirely you guys fault but that's only thingni can say maybe sweet the units out good after each customer
Mitchell B | Overall ExperienceWe are very satisfied with the Customer Service at U-Haul Moving & Storage Of South Walkerville.
Vince P | First ImpressionsGood dry place
Kim B | Overall ExperienceGreat staff @ Rebecca..
Segun M | Overall ExperienceAlthough it was a sad time in my.life a break up after 27 years the staff at the walker rd location made the transition a little easier. Thank you
tammy u | Overall ExperienceImpeccable service and facility. Thank you.
(Banks A | Overall ExperienceMy experience with the GM Uhaul storage facility for the last 2yrs was great! I have no complaints.
Rochell O | Overall ExperienceI was assured safe keeping of my treasure and staff were always friendly and helpful with my questions, and patient with my ongoing issues of being able to pay on time. I will make sure to let anyone who needs a great storage solution know that this is the place to store their stuff.
Victoria b | Overall ExperienceI have never rented.a storage unit but.I.have to say, the staff.made.the experience easy and stress free. The.staff was.amazing. They were helpful., patient and very informative. I would definitely recommend U-Haul. Thank You- Norma Cox
norma c | Overall ExperienceSome staff didn’t know what they were doing. I was supposed to receive a pro rated credit for a storage unit. He just gave me a zero balance because he didn’t know what to do or anything about it
Debbie D | Overall ExperienceManagement was excellent and willing to work with me thanx again
Thomas K | Overall ExperienceI was in and out. Very fast and efficient.
Erica B | First ImpressionsI was asked to call in some further information which I did. After four attempts I was put on hold and gave up. Respectfully yours, John Cooper BA
John C | First ImpressionsToo much dirt in the air.
David M | Overall ExperienceFriendly and knowledgeable staff. Very helpful.
LISA Q | First ImpressionsAlways a good experience with this company. Equipment is well maintained and perfect for the job. Facilities are amazing.
Glenn M | First ImpressionsOverall, I had an excellent experience. The only negative was the bird dropping that I found on an item. It occurred because there is no roof on the unit, just a grate which the bird likely sat on to do it’s business. Luckily the item is plastic and there was no harm so it wasn’t an issue for me; however for people who are storing items that can potentially be ruined by bird droppings it may be something to consider.
lisa k | Overall ExperienceExcellent staff, very friendly and helpful
Lynne A | First ImpressionsI was not given the 30 days free storage as promised but instead I had 20 days l.
CRISTOBAL H | Overall ExperienceGood so far
David L | First ImpressionsALL EXCELLENT. GOOD STAFF
Dawn S | First ImpressionsHad to leave because of fear that I was not going to be able to stay because of the expansion of the indoor storage was moving out the rv storage. During the transformation I found many nails around on the floor. Hopefully no one gets one in a very expensive tire. But for the years I was there everyone was very helpful and nice. Thank you to you and your staff.
james p | Overall ExperienceThe facility does have an odour - manufacturing smell
Raquel R | First ImpressionsThe staff was great. Also very helpful on on my questions.
David J | First ImpressionsThe best team who I believe gives the best representation of uhaul. Thanks guys!
Sal K | Overall ExperienceThanks everyone for the great work
AZIZ C | Overall ExperienceS Staff were all customer focused. Storage facility; very clean, convenient and 100% secure.
Robert M | Overall ExperienceI would like to especially thank April ,the manager. She was over the top amazing ! So helpful, kind, and taking care of any needs we had. She was very accommodating. . I feel she needs to be recognized for her professionalism. She was absolutely amazing and because of her I will reccomend Uhaul to everyone.
Kelly E | Overall ExperienceVery nice staff and a large, well- kept indoor facility with easy access
DAVID W | First ImpressionsExcellent, friendly customer service. Was offered a great deal on my locker with an optimal location. Very satisfied with the facility and staff went above and beyond
Traie P | First ImpressionsApril who runs the facility was very helpful very polite and really knows how to treat her staff the whole staff was helpful
Clayton D | Overall ExperienceRyan and Erin are PHENOMINAL employees and really, really lovely individuals. They both exceeded their duties. Very lucky to have them as employees and they certainly deserve praises and a raise!
Heidi F | First ImpressionsAmazing staff
Ryan C | First ImpressionsN/A
kimberly b | Overall ExperienceWe are thrilled with having a heated indoor storage facility. Drive up too the unit is priceless.
Robert M | First ImpressionsThank You
Vera M | Overall ExperienceI moved out because they where not a proper fit for .y business. I was not happy that they advertised 24 hour access but that was the furthest from the truth.
SEAN M | Overall ExperienceI would like to thank April and Rebecca for their help recently. I have dealt with April before and she goes above and beyond to provide excellent service.
Kathleen C | Overall ExperienceI exited ~3 weeks early and am expecting a refund. The staff stated I would not receive. Please refund the unused portion. Otherwise I will seek other storage options for my next storage needs. Thank you
Brian K | Overall ExperienceClean and large, fully accessible washrooms. Friendly staff.
STEPHEN M | First ImpressionsA 5 star experience. We rented storage boxes, a 20 x 20 locker and vans a couple of times. All experiences were A1. The staff are super friendly and efficient.A special shout out to the employee Dana. What a breath of fresh air. She is a tremendous asset to the company. Customer service par excellence.
Tony B | Overall ExperienceThe staff upon my arrival were both outstanding and very nice !! I was dealt with respect !! I would certainly recommend this location. Upon closing my account and picking up my stuff in my locker I was again treated with a smile and respect !! Very please !!
RODRIGUE I | Overall ExperienceApril in particular has provided the finest customer service and support ! She represents UHAUL in an amazing way and has been a huge help in supporting our Rotary community projects. Rebecca and all other staff members are doing excellent work. I highly recommend this business.
Betts M | First ImpressionsGreat service, great facility, smooth in and out.
George M | First ImpressionsEvery time I need you guys you were there for me. Your night Security girl is a Superstar, don't lose her please. Her customer service and helpfulness is amazing. We will miss her. Thanks April for helping me at times when you were at home. Please email me when you have a spot for a 32ft RV and I will have somebody dealing with you while I am abroad. Thanks for being so great with me.
HINDEYWALTER M | Overall ExperienceU-haul computer system always down. Staff has no idea what storage is open or locked. Took 5 trips from office to lockers to find one open. Confusion is utterly ridiculous
JOHN S | Overall ExperienceThe site was really good.
Michael L | Overall ExperienceThanks for giving me a safe environment for my belongings
James L | Overall ExperienceVery Clean and tidy. I am in need of storage in the near future and would like to know any deals you have.
GAETANO F | Overall ExperienceGreat indoor storage facility with superior security, lighting and cleanliness. Staff always very pleasant and courteous . Highly recommend to friends,family and business associates. A. Pinard for Margaret Bourdeau.
Margaret B | Overall ExperienceVery helpful and nice .i have never had a problem.i love it here
tammy u | First ImpressionsThe staff is very kind and helpful. The hours are very convenient and the storage area was always keep very clean Thank you and will definitely use this facility in the future if needed and will share my experience with my family and friends Margaret Gesuale
Margaret G | Overall ExperienceThe staff is very rude who work there the lockers are great but the staff is awful
monique b | Overall ExperienceExtremely easy and convenient. Beautiful and secure place to keep your belongings. Great, friendly, helpful staff every time ! 10/10 perfect service. If I ever need a storage place again, no doubt id be coming back here. Great job 👍
Racheal C | Overall ExperienceLots of computer issues, gas level was inaccurate, my move in date was was the 15th, not 10/7/21 as above.
BRENDA S | First ImpressionsHad a space for the piano that would not fit in my new space- grateful!
Janis r | First ImpressionsStaff was professional and extremely helpful. Storage access impressed us with its cleanliness and the fact that the unit was inside. We thought that having the storage inside a building was a great way to reutlize a building that was large rather than tear down and rebuild.
PHILIPL M | First ImpressionsNeeded to upgrade the size of my storage unit and the staff was very helpful and was able to help me out as requested without delay.
Rory W | First ImpressionsGreat, indoor facility. Easy to access with a moving truck. Very convenient storage options. I wish I had been able to store my car here too, but the vehicle spaces are in high demand. I would definitely recommend this business.
Scott Z | Overall ExperienceBest storage in town plus you don't have to deal with the weather extremes when picking up your RV or loading and unloading your interior storage. As all units are In the building.
Waseem K | Overall ExperienceI’ve rented many vehicles from this facility and thought it would be a good place to store my belongings between houses. It turns out it was indeed a great place. Extremely friendly staff especially April. Great job to April and her team.
Guy L | Overall ExperienceFrom the beginning I had trouble with UHaul. Moving from Woodstock to Windsor I reserved a 26' truck which ended up a 20' truck. The flowing weekend I had to go to Woodstock for the rest of my items because of UHauls mess up. Storage was less than adequate. Staff was very helpful and friendly but the facility was climate controlled or so I was told. That was not true and when my items where placed in the locker there was nothing wrong with them. When I took them out of UHaul storage some items had mold in them and smelled because of stagnant air. I did ask for the tarp on one of my lockers to be taken off but it was not. Lisa Hanna
lisa h | Overall ExperienceApril Dana and all the rest of the staff there ( boys in the back) that have been sooo helpful in storing my life a couple times now ..can’t say enough great things about this facility or u haul so much gratitude..thank you
Jennifer L | First ImpressionsThe roof leaked we were informed and found no damage. They alerted me right away to access the unit to inspect everything. They gave me a free month storage and immediately addressed the leak. The leak was caused by a heavy wet snow fall during the night took care of it the next morning all was good.
martin b | Overall ExperienceThere is an employee at 1508 walker rd in Windsor that Quite literally saved us from being homeless. We moved from Calgary yesterday to Windsor only to find out our place was covered in mould and were forced to find storage. I forget his name but He is the one that helped us gain access to two storage units, went above and beyond to walk us through everything and help us. I hope you can find out which employee he is because he deserves a raise he will be the reason I recommend uhaul to everybody, that is the kind of people you want running your company. Please give that man a raise or promotion he deserves it. If you need my number it’s 5193198275 thank you again.
Chris W | First ImpressionsThe staff was very friendly both on move in but especially when I went to turn in my locker. On moving in the facility was out of the locks they use on the the lockers, so I had to buy a non-conforming lock. They did put a conforming lock on when they came in. I would have appreciated notice that I had to stop and pick up keys at the office before arriving at my locker. I have mobility issues, and it would have saved me some time and a lot of walking and standing. Also, the time cost me extra, as I was paying a guy to help load the stuff in the locker. When I went to return the keys, the office was closed so I had to return another day to do so. They young lady and gentleman that were working upon my return were very polite, caring and a major asset to your company. They were the best people I dealt with my whole move! I wish they had handled everything for my move! I’m sure it would have gone a lot smoother! UHaul needs people like them to be the face of their company. Perhaps they should be training others. Yes, I was very impressed by them especially after having a very bad experience with my truck rental from another location.
lynn l | Overall ExperienceMan that helped me at the counter absolutely ignorant bad attitude.. should seek another line of employment other than costumer service
CONNIE A | First ImpressionsThank you for the great service
lowell n | Overall ExperienceIt was a quick and painless experience. I obtained my lock and key fob to enter the building. The unit was clean easy to access. There is washrooms available which are also clean.
kyliegh h | First ImpressionsAlways friendly and helpful
Waseem K | First ImpressionsThe staff was always very helpful. They went beyond our needs when we first got our unit and ran into a couple problems. Everything got sorted out and we had no issues from then on.
Christine K | Overall ExperienceVery accommodating staff, thanks April for making our experience excellent, very helpful, great selection of moving supplies. Highly recommend.
Peter K | Overall ExperienceBest service I've had in all my years working with U-Haul! Expedient, polite, and efficient...management is on point and it shows through employee performance. Thank you! I will be recommending this location to all my family, friends, and colleagues. God bless!
merissa m | First ImpressionsCannot wait to move our trailer in and see how everything works. Thank you & have a great day!👍
Patricia S | First ImpressionsThe staff was friendly, but when I asked if I needed a lock they told me it would be on it. It wasn’t, and when I went to the office, I was told they didn’t have any! I ended up purchasing a lock type that isn’t allowed, and was told they would let me know when the correct type come in. Does this mean I have to purchase another lock? I also wish there was staff within the storage area? To have trucks that were already unloaded told to move out of the way of others. I was delayed over 2 hours because an empty truck blocked access to my storage area. I was paying movers by the hour! Cost me a lot of extra money! Even after I figured out who needed to move the truck, their few minutes was almost 95!
lynn l | First ImpressionsExcellent service from the staff! They were so very informative and helpful. I loved that I reserved online and could easily check my account online too.
Maia L | Overall ExperienceApril is a gem. Hang on to her she help us out of a jam She went above and beyond.
paula b | Overall ExperienceAssociate Rebecca was so helpful. I booked the wrong sized unit and only had an hour to unload the truck before it was due back. She promptly found me a larger storage unit and made it so I had more time to unload the truck. She was personable, kind and very helpful. I arrived stressed and left relaxed. I send a great deal of gratitude. Unfortunately I did not catch the name of the other associate working but she too was so very helpful and even came to check on us in the storage facility to see how the move was going. I mean come on that is some really great service!!
Camron P | Online Move InKind, helpful staff
Joseph P | Overall ExperienceThe team at this facility is courteous, helpful, and understanding. I almost hate to be able to close my rental, they were so nice. Thanks for everything! Paul Plante
PAULJ P | Overall ExperienceIt's ridiculous I moved out 7 days after the last payment. Rented a uhaul to move and still couldn't get the week for free after storing stuff for 2 years there and not missing a payment. Now I have to rent a trick for the fast so you keep racking in the money but can't work with your customers. I could've gotten 1 month free storage on this end though.
Mariann M | Overall ExperienceGreat service and clean facility
Michael C | First ImpressionsThe Storage center is spacious and clean and the staff are great to deal with
Martin T | First ImpressionsPaid so much money for a one way move
Karl P | First ImpressionsIts was a pleasure and I’m very happy and pleased with my unit
WENDYJ D | First ImpressionsOverall a great experience and if needed again I will be back.
Nick R | Overall ExperienceLove this place.
ROBERT B | First ImpressionsI rented 2 units And the second unit was changed 3 times before I arrived. Was very stressful not knowing if I had a unit to move into !!!! Also reserved a truck that wasn’t available on my day. Was forced to get a truck in Windsor drive empty to acton to load and go back to Windsor overall the move was accomplished but not sure why I reserved all these services when the day came to move NOTHING worked as planned !!!! Would say use u haul but be very careful !
cathy h | Overall ExperienceAlways a pleasure dealing with UHaul Windsor at the Walker location. Staff are very polite and helpful.
BEAUJOE F | Overall ExperienceI found the process easy and convenient. Staff were well trained in their job, they were nice, confident and able to answer any questions. Prices are excellent
Marilyn L | First ImpressionsNo issues. Everything was as expected.
Guy L | First ImpressionsThe employees I dealt with had absolutely no idea what they were doing. My elderly mother had to detach the trailer from my car as the young boy stood there and watched her do it. I felt like I knew how to do the job better and I don’t even work there. The storage space itself is great, but the people running it need a lot of improvement.
Riley F | Online Move InThe manager went above and beyond not just once but twice to accommodate me it was and is appreciated. Good management pick
paula b | First ImpressionsA great experience! April and the rest of the team were unfailingly helpful and personable, and went above and beyond to make sure any of my questions were answered promptly and completely. The location always had a good supply of boxes and packing supplies. On that note, they recommended their paper packing tape (sticky on one side but you can tear it by hand and the torn end is easy to lift) and I, in turn, recommend it as well. Best tape ever!
Vivian d | Overall ExperienceSuper customer service
Ole P | First ImpressionsThere was a computer mix up with storage lockers, but they fixed it immediately and then went a step further in good customer service by providing locks.
Peter K | First ImpressionsThe vehicle storage parking spots are not well labeled. That is my only issue.
Greg D | First ImpressionsThe facility was fantastic, exactly what we needed.
Brad S | Overall ExperienceI found it to be a perfect environment to store my vehicle in the winter. Hopefully I can store it again next season the same way with you.
David F | Overall ExperienceIt was a great help to have such a good facility and service to organize our move. Staff are competent and helpful. Minor glitches were handled promptly and professionally. I especially liked the heated warehouse where we didn’t have to worry about the weather for loading and unloading. How might you improve? More stations with moving carts within the warehouse would make it more convenient.
Barb P | Overall ExperienceI rented a U-haul truck for 5 hrs and returned it on time but I was billed for 2 days since the person at billing didn't hit the finish button while generating the receipt. I spent hours talking to customer service representatives to get the issue fixed. When I explained the inconvenience to the customer service representative, the call ended abruptly.
Sushanth R | Overall ExperienceThe only thing is there was alot of dust all over but over all everything was great
norm w | Overall ExperienceLove the drive in/ up access versus outdoor storage
Trevor E | First ImpressionsAn absolute pleasure renting here everyone was super friendly especially April. I will be back for sure.
John A | Overall ExperienceStaff was very helpful, happy with my time with Uhaul.
leeAnne L | Overall ExperienceVery friendly and helpful staff, the facilities were exactly what I needed and were very clean. I wouldn’t hesitate at all with recommending this place to anybody.
Kevin T | First ImpressionsApril and all of the staff at UHAUL South Walkerville , Windsor have provided the ultimate customer service experience !!! Our every need has been met in the most timely, gracious and professional ways. Thank you so much for your generosity and support of the Rotary Windsor Essex Socks and Bottoms project. You are incredible! Betts MacDonald & Ellie Weese
Betts M | First ImpressionsThe manager Apeilmwas excellent. She personally helped me park and secure my motor home. She took time to answer my questions. She is open and friendly . I will definitely consider yearly storage!
gerry o | First ImpressionsIt was just a pleasure . Thank you
Joyce M | First ImpressionsAs always, this facility is extremely well run and staff are always very helpful. Exceeds expectations!
Douglas R | Overall ExperienceThe storage space needed to be swept otherwise excellent customer service by everyone we dealt with. Joyce in Chatham, Rebecca in Windsor and also a young man. All fantastic!!
(Banks A | First ImpressionsVery happy with the overall experience, thanks
OLIVIER P | Overall ExperienceThanks to April and the whole team of workers
Paul C | Overall ExperienceMy experience there is great.
HARISDAVID R | First ImpressionsThis place is beautiful. It is safe and the staff is beyond awesome. I would work here when I retire .
stephen d | Overall ExperienceApril was AWESOME & so were the rest of her staff !!
DAVID E | Overall ExperienceApril Chappus is an outstanding employee and representative of your company.
Justin M | First ImpressionsTurned out better than expected and I have other friends who's vehicles are parked there as well and have been there for years. That gave me some reassurance that if they can trust their "babies" there, then I can too!
Kyra J | First Impressionsour unit had a big problem with mice. it was brought to their attention and nothing was done. i was very shocked that no one was held accountable
RICHARD L | Overall ExperienceI was leary after reading some of the reviews but I had excellent service, encountered helpful, friendly staff and had no issues at all. Will definitely use again!
Connie G | Overall ExperienceI reserved a dollie for Sep 1. Went to pick it up on Sep 1st and they did not have my name in the computer. I explained to the lady that I was there only to pick up a dollie. She then asked for names and numbers of contacts. I couldn't understand why it was taking so long. After all the questions and the information entered into the computer I find out she just rented me a storage unit. On Sep 25, I receive an email from U-Haul informing me of my upcoming payment on the storage unit that I never rented. I called and talked to the same woman who had made the mistake and she said that she has difficulty hearing at work due to wearing masks and being behind glass. She then told me that she had just removed my email and information from the computer. I have my doubts about this as she never removed my information to begin with when I had been there on Sep 1. I will never again do business with U-Haul. If I am to receive another email stating that my payment on a storage locker is due and/or that the payment will be processed using my credit card I will be contacting the Better Business Bureau.
Sonya G | Overall Experiencei think you have a wonderful facility very friendly helpful staff and a very well organized and professional place i would highly recommend you all.. thank you for making our moving experience a little less stressful and a little more pleasant Thank You :)
michael o | First ImpressionsI’m Very please with everything
James L | First ImpressionsApril is willing to help any way she can. Friendly staff.
THERESAM B | First ImpressionsStaff were very helpful and accommodating thank you
Patricia A | Overall ExperienceExperience was not great. Was told that I rented a space that should not have been rented to me which wasn’t my fault and had to move out immediately with no alternatives or options offered. The initial booking experience was good but the forced move out was a particularly bad experience. I would be apprehensive to use Uhaul storage again
Craig D | Overall ExperienceI had the worst experience ever when renting the truck. They were short staffed for the 1 st of the month. And I rented a truck from Walker road got there and they sent me to Dougall. Then I rented the storage area and the man told me and my helper we had 5 hours after they close to use the locker and we got there it was closed. Now I need to find someone to help me again today unload into a locker and hope I don't get charged for extra time. We called the U-Haul after hours and she said we have the truck till 2 45 do I hope I can find help to unload it now. I have never been so unhappy with u haul in my life. Been using uhaul many years but this left a bad taste for me. I am hoping this will all work out somewhere
Jennifer B | First ImpressionsThat place is awesome and the staff deserves praise. Maintenance man is a blast. Advisors friendly and informative. Truck was awesome. I retire soon and would love to work there.
stephen d | First ImpressionsI had a hitch installed and rented a trailer for a one way trip to Ottawa. The staff was so helpful and the facility was so clean I decided to change storage companies as well. Thank you
DAVIDM B | First ImpressionsYou should charge for gas usage by the e.p.a rating not the needle reading. Odometers are correct not your eye sight on a gauge. I drove 19 miles that vehicle gets about 12 mpg. Gas is $5.00 a gallon my math says I used 1.5 gallons. So my fuel charging should be about $8. I paid $15.
PAUL M | First ImpressionsI was amazed by the quality of service provided by the store manager and her team. They were professional and courteous throughout the duration of my rental. I have rented a storage at other places before so I know the difference between good and bad service. The service I received here was excellent. The storage facility was very clean, secure and well lit, the staff were friendly, helpful and they responded quickly if I had any question. I was very happy, I had a great experience. I would highly recommend this U-Haul storage facility to anyone.
Luke T | Overall ExperienceGreat facility, kept my boat warm so I didn’t have to winterize her.
Garth M | Overall ExperienceI was pleasantly surprised. My experience has been more then perfect so far! When I read some of the reviews, I was leary but after talking to the one staff member (I wish I caught his name) he answered my questions and assured me the past problems were taken care of. So far, so good!
Connie G | First ImpressionsThank you to everyone I interacted with! Happiest move experience! Easy Peezy!
diane s | First ImpressionsGreat customer service, thank you
Landon L | First ImpressionsApril was incredibly helpful. They made the process so easy for me. Thank you!
Lauren B | First ImpressionsManager April was very helpful. She went above and beyond to provide me to secure my property
paula b | First ImpressionsNice clean and organized facility.
Howard C | First ImpressionsOnly complaint is the 24 hr access was not available this past Saturday night and I had a fridge to move in to my storage unit had to leave it outside all night.
Noah C | First ImpressionsSouth Walkerville had great staff. Very helpful.
ZACHARYLAWRENCE F | First ImpressionsWe were very pleased with our dealings with UHaul in both Windsor and in Winnipeg. I found the service exceptionally helpful in both locations. Everyone was polite and helpful and practiced excellent customer service. Rebecca and Nathan and Miriam and Karen in Windsor were great and at the end of the trip we met two fabulously helpful young men whose names I fear I may have forgotten.- Palaver and Dandevar? They were remarkable and we wouldn’t hesitate to use Uhaul again because of these two young men. They made everything effortless. Thank you! We did have to replace a faulty windshield wiper blade on the road but Canadian Tire in Sault St. Marie solved the problem.
Ellen M | Overall ExperienceAppreciate the efficiency of April and her staff very much. Really a smooth experience all around.
Kathleen C | Overall ExperienceI was satisfied eithbthevfavility until I went to pack it up. Everything in the locker was covered in mouse poop and I mean COVERED! Boxes were full of it. Mice were running around the unit. One jumped out of the box and we found dead mice inside of boxes. Everything should have been thrown out. We had to go nox by box outside once home and wash and disinfect everything. As well we had to shampoo furniture. It was disgusting to say the least. Many boxes went directly into the garbage. I could see there may be some mouse droppings as you cant control what people put in the units but this was beyond ridiculous!
Dodi H | Overall ExperienceRented a truck and indoor storage unit for my move. Under the circumstances with the COVID-19 pandemic the staff had the truck and storage units ready and this definitely made the experience less stressful. Thank you
Clifford R | First ImpressionsWould tell everyone about u haul
Jessie E | First Impressions2 different times called in cause the locker was flooded. You pay an astronomical amount of money for nothing. I replaced the 4x6 storage locker with a 16ft storage box for the same price.
christopher o | Overall ExperienceBest place in town April was great to work with
DANIEL I | Overall ExperienceI really do enjoy storing at U-Haul the only problem I have is the inability to keep button 2 working properly.
ted w | Overall ExperienceThe staff (April and Joe) were extremely helpful and professional through this process, especially taking into account the extreme circumstances that exist because of the present COVID19 situation.
pat i | First ImpressionsThe roof in the building leaked and my motorcycle helmet was right underneath where the drip was happening so my motorcycle helmet got distorted
Khaled H | Overall Experiencei just wished it was a little bit cheaper during these times and money really being short with the small unit we had it could have been a cheaper and it wasnt towards the end due to money being short in these times
betty s | Overall ExperienceAfter the last issue with water entering the facility, I feel that the generic "due diligence" in maintaining the facility may not have had all the information I needed to be comfortable with the end result. Regardless of the insurance on my unit, the owner could have provided that there were certificates pertaining to internal structural integrity after the repair contracts were completed. I understood that the repairs were properly completed. I did not pursue the matter any further. The overall experience during the rental of the unit was otherwise very good.
MIKE B | Overall ExperienceManagement and staff have been very professional and efficient
ROBERT L | First ImpressionsStaff sucks at this location. Made fun of my mental illness, manager was rude, lazy, and not helpful. My unit got locked when it wasn’t suppose to be. My whole day was inconvenienced. We had to wait until the manager decided to come in so we could get our unit unlocked. The whole experience sucked majorly. I wouldn’t even recommend this location to my worst enemy.
Victoria M | Overall ExperienceBeen here several times...love it
barbara m | Overall ExperienceApril is Great!!
Marcie T | Overall ExperienceSo far !
Daniel L | First ImpressionsNot enough staff there i was in there for 45 min to get a truck i had booked already. Short staffed and there were a few customers waiting almost as long as me. But they were pleasant and did there job it was just way too slow.
Jennifer B | First ImpressionsIn the future this will be my go to place I can’t recommend this place enough
Michael P | Overall ExperienceSarah was so amazing. And very helpful with our storage space on Walker Ave
Kelly E | First ImpressionsDon’t understand how you can charge $95 plus tax and Insurnace for a 5x5 space and then require the client to also buy a $15 lock???
jenny m | First ImpressionsApril and her staff are courteous, helpful and friendly. Always ready to help explain if something isn't clear. I've not had a bad experience there and consider it my go to place for moving essentials
Grace d | Overall ExperienceThe service was TERRIBLE. The female that we were dealing with was not only inconsiderate, ignorant, and arrogant, but she was not knowledgeable of how to even work the server on the computer.
Victoria M | First ImpressionsLove it here...wish you weren't getting rid of spaces for cars
barbara m | First ImpressionsThe front desk lady was really sweet and funny. The storage unit looks to be the perfect size
Jaelithe P | First ImpressionsVery nice facility.
rodney s | Overall ExperienceEveryone was very friendly and helpful with any questions I had! Will be using this location again in the future
Heather P | First Impressionseverything was as expected
betty s | First ImpressionsThe staff was extremely helpful and made a very stressful time easy. I hope that you appreciate your employees as much as I did.
Sher D | First ImpressionsExcellent and friendly staff. Facility and store always kept in a clean and orderly fashion. I would strongly recommend this location.
peter a | Overall ExperienceThe storage was great, including staff at Walker location. It was very nice friendly place! However I received another bill for the time after I moved out. Can you clarify ?
Grzegorz K | Overall ExperienceGreat staff....
Reno S | Overall ExperienceU-HAUL CO. HAVE THE RESPONSIBILITY TO PAY THE MULTI-MILLION DOLLARS DAMAGES CAUSED BY THE FLOOD NO.1 FROM AUG.19-2019. THE U-HAUL CO. HAVE THE RESPONSIBILITY TO PAY FOR THE DAMAGES CAUSED FLOOD NO.2
Emil H | Overall ExperienceTerrible service Not reliable hours for what I pay
Lindsay R | Overall ExperienceI was happy with being able to go to the storage unit 24/7.
Janet G | Overall ExperienceOn 9/2/19 a pipe burst in the ceiling of the uhaul building. It took an hour & 20 mins and 3 calls for someone to respond to my report of flooding. Notifications were sent 24 hrs later. Pretty sad.
roberta g | First ImpressionsCould not have been happier with the experience!
michelle g | Overall ExperienceThe service was fast and friendly. The space was clean and dry. The indoor storage made unloading in the rain so easy.
Leslie D | First ImpressionsAll of the staff members I had contact with were extremely helpful, very pleasant to deal with.
Stephanie S | Overall ExperienceAverage
Nathan J | Overall ExperienceGreat service
gary p | Overall ExperienceGreat job!!
Sherri P | Overall ExperienceThey gave me a discounted rate for an more expensive unit. Never wrote it in the system so I constantly got mailed letters saying I never paid and problems at the register when I paid. Never again.
Monet C | Overall ExperienceThe guys were awesome. Thanks to the two guys in the Walkeroad site.
cindy t | First ImpressionsGreat storage place for the price.24/7 access was a plus. I liked the idea that when one door opens you pull in it closes and then the other opens great added security. Very clean. Staff was super!
Laurie F | Overall Experiencethe storage facility was well lit and clean
Ann C | Overall ExperienceFantastic service. Needed storage for short the term
Chris W | Overall ExperienceI did not like that the phone would ring to a different uhaul location if no one answered. It caused me not to be able to update payment details at one time or update contact info.
Laurie B | Overall ExperienceThanks
Gilbert T | Overall ExperienceExcellent service and facility.
Rui V | First ImpressionsThis is a top shelf facility.... From the manager April to all the other staff members!! I DEFINITELY will be back! I actually brag about the accommodations and service received at this facility..
Bill L | Overall ExperienceGreat as always...
kevin d | Overall ExperienceWe tried to be paitent as we know stuff happens, nothing but problems from the beginning...From our truck rental to the storeage unit having mouse droppings all over our stuff. (We have pictures)
Raul D | Overall ExperienceAll personnel went above and beyond to help me in my desperate time of need
Matthew C | First Impressionsi will recommend this U-Haul facility for sure.
cuza f | Overall ExperienceThank u for making me feel that my stuff was save
James Y | Overall ExperienceMoved to another spot within the building. Had a problem with original spot. Manager remedied the issue by relocating. All good now.
Armand L | Overall ExperienceHave used storage at the Walker Uhaul a few times and love the indoor option. Easy to get in and out and items stay clean and dry.
ian c | Overall ExperienceNice and easy.
Kristy L | First ImpressionsNo complaints
david h | Overall Experiencevery friendly and accommodating staff!
Cherisse S | Overall ExperienceMy only complaint is that it's pricey for only storing a single car
Gerry A | Overall ExperienceEnjoyed my experience from beginning to end. Highly recommend
Jay A | Overall ExperienceThis operation is very well run at all levels. I utilized equipment rental, storage, reservation, and office services and my experience at every touchpoint was excellent. Thank you April and staff!
michael b | Overall ExperienceIt was very convenient that there was a huge drive in space for our big truck especially with bad weather. Made our move super easy.
mary a | Overall ExperienceI was very happy to be able to store my travel trailer at your location. The ONLY complaint I have is that it was hard sometimes buttons would not work to open the doors.
ted w | Overall ExperienceSTAFF WERE ALWAYS POLITE AND ATTENTIVE EVEN ON THE PHONE AND HELPED SOLVE YOUR PROBLEMS IN A TIMELY MANNER
lissa t | Overall ExperienceI am often renting Uhauls for work from the South walker location and its always a fast friendly good quality experience. I refer Uhaul to anyone I know. Thank you.
PAUL L | First ImpressionsClean Easy access
Christine R | First ImpressionsBeautiful storage facility!
Sheryl M | Overall ExperienceVery clean and nice.... ended up with a free couch too which i really needed... would recommend to all my friends
Rachael H | Overall ExperienceExcellent customer service at the desk and the truck and storage spot were clean. Everything went smoothly! Thank you!
Karen D | First ImpressionsVery happy
antonio m | Overall ExperienceService was great as well as the added help that was given
Gregory D | Overall ExperienceWhen I was in the office the people working there were very courteous and helpful. I love the setup of the place.
Brenda M | First ImpressionsApril was the BEST!!! She made my husband and I experience quick easy and simple. Thank you so much for making this a smooth process during our stressful time with moving. I would diffently refer!!
Faro P | First ImpressionsWould just like to say that April chappus was very helpful and always helped out the best she could
Daniel P | Overall ExperienceThank You
david b | Overall ExperienceLove this place
antonio m | First ImpressionsThe customer service and quality of service was very poo. I would not be using this service or recommending anyone to this location ever! This was an absolute dreadful experience.
Janiese Y | Overall ExperienceStorage facility was well maintained, secure, and easily accessible. Would definitely recommend.
Salim V | Overall ExperienceMore expensive than other storage facilities but worth it for the climate controlled conditions and well lit, secure access.
Kim W | Overall ExperienceFriendly, helpful staff. I will be back for sure.
Theresa B | Overall ExperienceExtremely impressed with the service I received, April was awesome to deal with. Thanks so much
Bruce H | First ImpressionsThanks Brandy. Great customer service
kennedy m | Overall ExperienceThe female customer service agent was a total pro. The rental fee is expensive but that does not reflect on her.Very clean ,organized and well kept facility. Too bad there isn’t 24 hour access.
lorraine g | Overall ExperienceWas very satisfied
jeanette h | Overall ExperienceI have had a storage unit for more than a year at the South Walkerville location and have used their rental trailers many times. The manager and employees have always been very helpful and friendly!
Christiaan M | Overall ExperienceThe young man who served me went above and beyond the Call of Duty he was extremely courteous and accommodating making sure my truck was even ready right next to my storage facility to load
dean d | Overall ExperienceIm very pleased with a choice of using Uhal facility, i find the staff very friendly, the rates reasonable and the storage facility clean and safe. I will highly recommend your services to others.
Naz A | Overall ExperienceVery helpful staff
Chris W | ReservationThank you
Gary D | Overall ExperienceThe ability to drive right in to the building made it very convenient. It seemed that there was always an employee in the building making me feel safe. As a woman I greatly appreciated having that.
Ella W | Overall ExperienceThe facility access has been limited, however, I believe this is being corrected. Staff are very helpful. A great facility. I look forward to using the facility in the future
ROBERT L | Overall ExperienceVery goodbyes
SANAZ A | Overall ExperienceIf the storage access hours could be extended, then this facility gets a 5 star rating.
Rajesh R | Overall ExperienceAbsolutely disgusting that you do not have the ability to pro-rate a refund. My belongings were in storage from May 29 2018 to October 5 2018 and I was told the full payment would be kept for October.
Armand P | Overall ExperienceIt was exactly what we needed, was accessible when we had to retrieve, and staff was more than willing to help out when needed.
James D | Overall ExperienceEverything was good. But it really needs to be 24 hours access to accommodate peoples different schedules.
Sam J | Overall ExperienceAMAZING CUSTOMER SERVICE !!!!
natalija b | Overall ExperienceThe staff members I had was excellent and very helpful. Couldn't be happier with my service.
christopher o | ReservationAs a mover been doing business with u-haul for a long time. Even have used trailer and car storage witch worked out great since it’s all inside. April and rest of the team are very helpful,thank you.
Waseem K | Overall ExperienceMs Carter was working by herself and it was extremely busy. She was very helpful and made me feel like a valued customer.
Sandi F | ReservationOnly thing that should be fixed is that the door opener controls work. The building has 2 automatic doors to enter with your vehicle. The first one was almost always open, anyone could get in.
CARLOS M | Overall ExperienceGreat experience to book at uhal
VLASIOS P | ReservationNice big place and storage is indoor. Unfortunately you don't have 24/7 access to your storage unit.
rocco p | ReservationThe truck drove so smooth. I was so nervous about moving and you guys made it easier. Thank you!
ALICIA W | ReservationRented out here in B.C. and had a better experience.
dolores d | Overall ExperienceIt exceeded every expectation I had, Thanks much ;))
Metin A | Overall ExperienceThis store has a very good manager
Taymur D | Overall ExperienceThe facility itself was excellent, trying to pay every month seemed to need some work.
dale k | Overall Experiencewait was long service was great
RICHARD L | ReservationTemperatures were perfect. Staff very helpful. Place clean and dry! Locker easy to access.
nancy m | Overall ExperienceTerrible hours. You can only access your storage unit when the office is open. The one good thing is that due to the above time restrictions we ended up finding a brand new storage facility with full
anthony w | Overall ExperienceTHANK YOU VERY MUCH FOR YOUR EXCELLENT SERVICE THROUGHOUT MY USING YOUR FACILITY !!!
Frank K | Overall ExperienceEvery thing was great
lynn r | Overall ExperienceAlways great staff
Carson R | Overall ExperienceThe manager, April, was very professional and helpful with the rental for my two storage units. The facility was perfect to store my belongings during the transition of moving between my homes
Reggie S | Overall ExperienceThank you
Michel D | Overall ExperienceIt sucks that I had just paid for the month and moved out a week later and got no rebate for the rest of the month with unit being vacant. Hopefully I am off the auto payment for 1880 unit.Take me off
dolores d | Overall ExperienceNice new and clean facility. Sad the priCe kept increasing
ADRIAAN D | Overall ExperienceNo problems, everyone was very helpful!!!
Tami W | Overall ExperienceStop emailing me spam!
Glyn B | Overall ExperienceThe driving in was very convenient and made the facility easily accessible. The staff was always available if I had any questions.
Kathleen H | Overall ExperienceI would absolutely not ever recommend this place to my friends.
Carrie D | Overall ExperienceI wanted a place to store my trailer that was heated dry and as secure as anyone has a right to expect with lots of people coming and going. When I took it out all was good, I am happy.
Ted W | Overall ExperienceThank you!
Tabeth T | Overall ExperienceManager and staff were great will be back in the fall
DANIEL I | Overall ExperienceGreat service and always friendly!
shari m | Overall ExperienceBest place in town to store a special car for the winter, great staff. Last year's price increase has made it very expensive now.
Gerry A | Overall Experiencethis will be great when its 24-7 access maybe free wifi lol
Bateman M | Overall ExperienceApril provided excellent service! Very helpful.
jeremy p | Overall Experience