Customer Reviews for U-Haul Moving & Storage of Tule Springs

1,573 reviews

6751 N 5th St   North Las Vegas, NV 89084
(Address is 6751 N 5th Street North Las Vegas 89084)

(702) 289-4908

View Facility Map

Office Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(702) 289-4908

6751 N 5th St
North Las Vegas, NV 89084
(Address is 6751 N 5th Street North Las Vegas 89084)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Propane exchange
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

DWANDI H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shannone S  |  Overall Experience 
Rating:
5.0

The staff was super helpful and friendly I think they deserve a raise at least the girl at the desk

Linda L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrea E  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marlena H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gerald B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JABARI S  |  First Impressions 
Rating:
3.0

The battery in the vehicle has a problem; it would not start several times. I had to adjust/jiggle the battery attachment, and then it would start. This was inconvenient a few times. Have it checked for the next customer.

RONDALYN M 
Rating:
5.0

Customer did not leave a comment.

JANET R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chuck S 
Rating:
4.0

Customer did not leave a comment.

KRISTOPHER G 
Rating:
5.0

Customer did not leave a comment.

CATHY M  |  Overall Experience 
Rating:
5.0

I have a trailer hitch that was put on by U-Haul years ago. When I rented this week, we found out the connector for the lights was damaged. The manager, Chris, got to work and fixed it for me right then and there. I was on my way without further trouble. I'll be back to this location for sure. Thank You!

Christopher B 
Rating:
5.0

Customer did not leave a comment.

MARTINS L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Buckley S 
Rating:
5.0

Very surprised with the help. Tell your staff to keep up the good work. Greg S.

GREGORY S  |  First Impressions 
Rating:
5.0

Pretty easy from start to finish

John L 
Rating:
5.0

Customer did not leave a comment.

Kayla C 
Rating:
5.0

Customer did not leave a comment.

DAWN P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracy B  |  First Impressions 
Rating:
5.0

Great job

GHASSAN S 
Rating:
5.0

Customer did not leave a comment.

Cecilia B  |  Overall Experience 
Rating:
5.0

I have used the 5th street location many times. The staff is always friendly and knowledgeable. I'm in and out in a timely manner. I'll be back in October if now sooner!

NANCY H 
Rating:
5.0

I was not thrilled at all when the drivers side door key barrel fell out of the door. Then I was told they couldn't fix it there, and I needed to call roadside assistances. Then I had to drive the truck to repair center in order to get it repaired. The folks at the repair center were very friendly and fixed the truck in about 10 minutes. They were actually waiting for me to get there, and got right on the repair.

JEFFREY M 
Rating:
5.0

Customer did not leave a comment.

JEFFREY M 
Rating:
5.0

Such a great experience. Chris in particular was outstanding to work with. I hope you’ll have a spot for my Motorhome when we return in October. Thank you👍

Ken M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley S 
Rating:
5.0

Customer did not leave a comment.

ASHLEY M 
Rating:
5.0

Wonderful experience! Service clerk was so helpful and friendly. She took the time to answer all our questions and it was easy and quick to rent and pickup our truck. Truck was so clean, well maintained and we definitely will rent here again when needed,

Jeff D 
Rating:
5.0

All your Employees are great very nice and friendly. Will use this location again.

MATTISON S 
Rating:
5.0

Customer did not leave a comment.

JEFFREY M  |  Overall Experience 
Rating:
5.0

Perfect, very professional and considerate

ERIC K 
Rating:
5.0

Customer did not leave a comment.

christena f  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jed B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley S  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Nenita S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EDGAR R  |  Overall Experience 
Rating:
5.0

Very friendly and professional staff. The facility offered everything that I needed.

MARSHAAY A  |  Overall Experience 
Rating:
5.0

Once again this experience was flawless and smooth. I rent the Auto Transport for my business quite a bit and have used several of the U-Haul locations in my area. I have to admit that this location is the best of the best. Upon check in, I was in and out in five minutes. The front desk was extremely polite and friendly, yet got me out quickly. The manager Chris was waiting for me outside and had me hooked up and ready to go in record time...I can't tell you how satisfied I am with the whole experience. The equipment performed flawlessly and the return was very quick and painless. I rate this location a ten out of ten.

Richard P 
Rating:
5.0

My experience was above par.

HAKIM H 
Rating:
5.0

Customer did not leave a comment.

James D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Margie M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George W  |  First Impressions 
Rating:
4.0

I wish there was a dumpster to use if needed.

Duane H  |  Overall Experience 
Rating:
5.0

Great customer service and very friendly front desk staff! I will always come to this location…

Alfredo C 
Rating:
1.0

The Bay garage door broke after hours and my U-Haul truck could not exit the bay. I had only used the truck for one load and still had multiple loads to go. I needed to use mine and friends personal vehicles for the rest of the move and never was reimbursed or offered any compensation for this issue.

Brent P  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY R 
Rating:
5.0

Customer did not leave a comment.

William E 
Rating:
4.0

Customer did not leave a comment.

HOT D  |  First Impressions 
Rating:
5.0

Good

Latonia L  |  First Impressions 
Rating:
2.0

Was told one thing and got in trouble for it. Was made to check in and only got 1/2 hours to stay in storage. I specifically asked if I would be able to spend a couple hours in unit and the renigged on that

Chris S  |  Overall Experience 
Rating:
5.0

N.5th is one the best places for storage nationwide.

PERRI M  |  First Impressions 
Rating:
5.0

Everyone was fabulous

Sandra J 
Rating:
5.0

Customer did not leave a comment.

David K  |  Overall Experience 
Rating:
5.0

Excellent service provided by all staff. Well managed and maintained facility. This location will be my first choice next time needed!

William H  |  Overall Experience 
Rating:
5.0

We have a fifth wheel Rv and live in Salt Lake City. Found U-haul on a move not expected. We have family in Vegas and the trailer didn’t for on the side of his house. So as a back up we called U-Haul in north Las Vegas. The spots were all covered and had 110 power so I could hook up power for a trickle battery charger. It was awesome since we didn’t have the snow or expensive covers to protect it from winter I probably didn’t need to winterize it but did just to be safe. We will do it again next winter. Mike R. - Salt Lake City

MICHAEL R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM R 
Rating:
5.0

Excellent customer service during a busy weekend morning.

James A 
Rating:
4.0

Customer did not leave a comment.

THOMAS E 
Rating:
5.0

Nothing I can think of. People were very respectful and the place was very clean. I was impressed

HERBERT E 
Rating:
5.0

Customer did not leave a comment.

Michael A 
Rating:
5.0

Customer did not leave a comment.

Sedric W  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CATHY M  |  First Impressions 
Rating:
5.0

Everyone was super nice and helpful. Everything I needed for my move was available and handled quickly, including drop off of Uboxes , rental of a storage unit and a van. Extra kudos to Matt who remembered me the 2nd and 3rd times I came in. Chris walked me to the unit to show me where is was, everyone was very nice. Moving is such a pain, it was a big relief to have all the uhaul parts go so smoothly.

Melody F 
Rating:
5.0

I cant thank Chris emough for his help with my trailer! One of the lights on it didnt seem to be working and he was able to troubleshoot a loose wire connection and get me moving. Later after realizing I had too big a trailer he was able to set me into a smaller one right away that was perfect for me. Thanks!

PATRICK L 
Rating:
5.0

I was so impressed with everyone here. The employees were very kind and helpful. Such a great experience!

BRITTANY B 
Rating:
5.0

Customer did not leave a comment.

Vanessa F  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MARIO D 
Rating:
5.0

Customer did not leave a comment.

JOHN A 
Rating:
5.0

Customer did not leave a comment.

LINDSAY P 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER B 
Rating:
5.0

Customer did not leave a comment.

SHARRIE L  |  Overall Experience 
Rating:
5.0

Very clean trucks, thorough inspection upon return, giving me peace of mind. Fuel gauge was annotated incorrectly. Said 1/4 tank on form, was actually on empty. Very friendly staff.

DWAYNE A 
Rating:
5.0

Customer did not leave a comment.

MICHELLE N 
Rating:
5.0

Staff was great, equipment and prices can't be beat!

BRIAN R 
Rating:
5.0

Customer did not leave a comment.

DEBRA B 
Rating:
5.0

Very beautiful UHaul dealership .. the truck return experience was so convenient, fast and easy. The gentleman who checked my truck in was very pleasant and kind!! thank you!!

DENISE S 
Rating:
3.0

It's a total pain in the ass to pick up a truck with the application. Waisted almost an hour of my allotted time. Calling people, and sending photos is not what I as a consumer want to be doing.

William G 
Rating:
5.0

Very curious and helpful, professional.

MICHAEL G 
Rating:
5.0

Continue to smile

LATOSHIA R 
Rating:
5.0

Customer service was outstanding! Everyone was willing and ready to help, and very professional.

CORY S 
Rating:
5.0

Customer did not leave a comment.

Olga A  |  Overall Experience 
Rating:
5.0

#1 Storage Facility in the Las Vegas Area.

PERRI M  |  Overall Experience 
Rating:
4.0

The online/cloud based check in process was very slow and inconvenient. I get that it was intended to make it easier, but it was glitchy, slow and not intuitive.

NEDY W 
Rating:
1.0

Construction on north 5th street make it hard to get in and out of.

KENNITH H 
Rating:
5.0

Chris and his team are awesome n the best. The facility is always highly clean and professionally stocked. I have been all over the USA due to military life and Department of defense jobs, Chris's u haul facility is the best I have ever seen. Tim 7024600202

TIMOTHY M  |  Overall Experience 
Rating:
3.0

I closed out my storage in October of 2024 and I'm still getting statements that I owe them as of February of 2025. I don't owe nothing. Please clear this up.

Carrie G  |  Overall Experience 
Rating:
5.0

Unloaded fast friendly and on my way

ROGER D 
Rating:
5.0

Customer did not leave a comment.

Dionne P  |  Online Move In 
Rating:
5.0

Very clean. Easy to pull out trailer in and out. Spaces were large enough to access the trailer and extend slides without moving the trailer from parking stall.

Roni R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DIONNE P 
Rating:
5.0

Customer did not leave a comment.

STEVEN D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHN A 
Rating:
5.0

The lady who help us with the contract was very nice and helpful.

SONYA M 
Rating:
5.0

Customer did not leave a comment.

Shawn F 
Rating:
5.0

The staff at this location is awesome. All transactions are transparent and easy. Branch manager goes above and beyond to assist, and answer his questions, clearly and concisely

Richard C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

victor h  |  Overall Experience 
Rating:
5.0

Great people Great manager Chris Great price Awesome service

TIMOTHY M 
Rating:
5.0

Everyone was friendly..

AARON N 
Rating:
5.0

No suggestions.

GEORGE M 
Rating:
5.0

Will be back in November to use the rv storage.

Miguel B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony Y  |  Overall Experience 
Rating:
5.0

Nothing, excellent customer service

MARCY J 
Rating:
4.0

Customer did not leave a comment.

ERIC E 
Rating:
5.0

The best

MARCUS S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melvonte H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Michael K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Montgomory J  |  Overall Experience 
Rating:
5.0

Amazing staff. I have tried several storages and this was the best ever. Staff, safety, amenities…. You can’t do better than this. I never had an issue.

Katy R  |  Overall Experience 
Rating:
5.0

Fast & friendly this was PERFECT!

Lawrance B 
Rating:
5.0

Customer did not leave a comment.

CARLA P 
Rating:
5.0

This the best U Haul facility in Las Vegas. Chris, manager is very accommodating and knowledgeable.

Richard W  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

PHYLLIS M 
Rating:
5.0

Customer did not leave a comment.

Lexus B  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JAMES J 
Rating:
5.0

Customer did not leave a comment.

Brian W 
Rating:
5.0

The guys at the store were super nice very helpful. Made it smooth and easy. Would definitely recommend.

Marcy W 
Rating:
5.0

Customer did not leave a comment.

DAVID S 
Rating:
5.0

Good

Ricardo D 
Rating:
5.0

Customer did not leave a comment.

ANDREA L 
Rating:
5.0

Mae was always so helpful and kind !

Tomas F  |  Overall Experience 
Rating:
5.0

This location is always great and courteous.

CEDRIC W 
Rating:
5.0

Customer did not leave a comment.

TIFFANY R  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

LAWRENCE D 
Rating:
5.0

I appreciate the customer care and level of professionalism of your team

DOUGLAS F 
Rating:
5.0

Chris and team are the best. You can find a better managed Uhaul location. I strongly recommend them to anyone with moving and storage needs.

Erasmus W  |  Overall Experience 
Rating:
5.0

All employees very polite and helpful. Keep up the great work.

Christopher D 
Rating:
5.0

Great place and the stuff are amazing.

Maricela R  |  First Impressions 
Rating:
5.0

AWESOME 👍

FLOYD F 
Rating:
5.0

Customer did not leave a comment.

Kealyn B  |  Overall Experience 
Rating:
5.0

Go to the Rancho U-Haul location.

EDDIE W 
Rating:
5.0

Customer did not leave a comment.

Monica M  |  Online Move In 
Rating:
5.0

The outside of the truck was very dirty,as well as the front windshield.

JAMES A 
Rating:
5.0

We will used you again. When we move to our new home in a few months. Thanks for everything

DOUGLAS A 
Rating:
5.0

Customer did not leave a comment.

Maranda R  |  Overall Experience 
Rating:
5.0

I received the pickup truck with an empty tank; however, when I went right back, they promptly handed me another truck that was nearly full within 30 seconds. The customer service was great, and the drop-off process for the truck was easy. Everyone was very polite.

LAURA K 
Rating:
5.0

Customer did not leave a comment.

robert b  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Corey W  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

NOAH B 
Rating:
5.0

Customer did not leave a comment.

Carol R  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Laura W  |  Online Move In 
Rating:
5.0

Know when you truck got the of is blocked... but they have great service. I am not mad at all.

TAMARA M 
Rating:
5.0

Customer did not leave a comment.

SCOTT J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CAROLE J 
Rating:
4.0

Customer did not leave a comment.

BRODERICK S  |  Overall Experience 
Rating:
5.0

Perfect

Alden M 
Rating:
5.0

Chris and the rest of the staff were ridiculously nice. The best customer service ever! From storage to parking the convenience was wonderful. The building ALWAYS smelled nice and it was ALWAYS clean. If needed I will definitely store here again.

lanise m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN S  |  First Impressions 
Rating:
5.0

Amelia was real helpful and friendly didn't mind answering questions to help out thanks a lot

CARLA P  |  Overall Experience 
Rating:
5.0

Awesome experience. Will use again if needed

Taylor T  |  Overall Experience 
Rating:
5.0

I loved how big and spacious this place was. It looked like a better place to first practice driving a truck before leaving the place This location had an even-keeled worker who helped us unload the car. He inspected the truck and the auto transport quite well. I only wish that this place had personnel who could take care of customers before 9 a.m.

VINCE V 
Rating:
3.0

Customer did not leave a comment.

AUSTIN G 
Rating:
5.0

Customer did not leave a comment.

MARY G 
Rating:
5.0

Customer did not leave a comment.

DIANNE B 
Rating:
5.0

SHOUT OUT TO THE GIRL WHO CHECKED ME IN. She was VERY NICE. Give her a raise!

MESHACH C 
Rating:
5.0

N/A

NORMA M 
Rating:
3.0

The Uhaul employee should instruct the customer about the initial check in / verification process. No one told me to inspect the truck prior to leaving. I did not check my text messages since I was concerned with driving a 15 foot truck and it's illegal to text and drive. Nobody instructed to me to do so. When I returned the truck with more gas than I got it with and I had pictures to prove it. Yet the employees tried to charge me since I didn't reply to a text. The Uhaul employee should check the truck with the customer to verify no damage and gas amount. At the very least, inform them of the text and instruct them to complete a checklist before driving away. Don't argue with customers that have photo evidence.

Justin P 
Rating:
5.0

Chris and Crew at the counter were a pure delight and would not allow me to spoil/treat them 🙏🏽 Jason upon returning the truck took care of EVERYTHING Curbside… AND personal Thanks Sir… (I almost left my Guess👟)🫶🏽

SUSAN U 
Rating:
5.0

Customer did not leave a comment.

Brett M 
Rating:
5.0

Customer did not leave a comment.

MARTIN R 
Rating:
5.0

Everything was great, Mae was very friendly and helpful since I walked in, definitely this will my to go location from now on!!

CARLOS R 
Rating:
5.0

Customer did not leave a comment.

SHARON B 
Rating:
2.0

I had to do everything myself and the car was only like 70 mph

MICHAEL A 
Rating:
3.0

The only small issue I had with the truck I used today was that it was hard to turn the key in the ignition to start the truck.

KIMBERLY A 
Rating:
5.0

I will always pick uhaul. Thank you for being so kind

COURTNEY S 
Rating:
5.0

Very attentive pulled in and he was right there like a pit crew fastest service ever

CHARLIE L 
Rating:
5.0

Customer did not leave a comment.

arthur c  |  First Impressions 
Rating:
5.0

Great service

JOCOYE J 
Rating:
5.0

Great service, but need more than one person working at counter to help when it get full of customers.

LERON C 
Rating:
4.0

Customer did not leave a comment.

KENNETH A 
Rating:
5.0

Chris was extremely helpful in the move in experience very professional and courteous

MARK F  |  First Impressions 
Rating:
5.0

Nada todo estuvo bien grasias

JUAN C 
Rating:
5.0

Customer did not leave a comment.

CARLA P  |  First Impressions 
Rating:
1.0

The truck wasn’t even cleaned from the previous renter. Had stuff inside cab and in the back. Long piece of wood. The transport trailer had sand and dirt all over it. Chains were dragging even before I left the lot. I had to secure them as the employee was clueless. Brake mechanism on the transport was bent out of shape. Definitely no review from the facility prior to renting.

Joseph P 
Rating:
1.0

My Order wasn't ready on time and I got charged twice

Bryan L 
Rating:
5.0

Customer did not leave a comment.

ANGELA W 
Rating:
5.0

Staff is wonderful and.very helpful

Delbert B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jimmy E  |  Overall Experience 
Rating:
5.0

The BEST storage facility in the Las Vegas Area.

PERRI M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debroah Z  |  Overall Experience 
Rating:
5.0

Chris and his team were amazing. Although, it was temporary storage after a couple of years, they became family. Saying goodbye was bittersweet. Thank you Chris and team.

Teresa M  |  Overall Experience 
Rating:
5.0

Couldn’t find a better place to put my stuff

GABRIEL A  |  Overall Experience 
Rating:
1.0

The manager Chris Escareno was horrific...tossed my sons military uniforms after multiple conversations to get the uniforms back before he auctioned them off...he didn't give a shot about throwing them out...also the his supervisor Steven I think his name was ....never returned any phone calls to me. Both knew there were military uniforms and my son wanted them back....they refused to let us rent any truck or van to get the few items they had of ours...the manager is a thief he stole our belongings in the first place....my son served for the Marine Corp because of thebterror attack on 9/11...it is against the law to auction military uniforms ...look up the law! We will be suing this company!!!! The WORST customer service I've ever experienced obviously they are not patriots....I will be doing more reviews on the disgusting service we received at the Tule Springs UHaul and management Chris Escareno is the worst...

Paula C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristina T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RONALD R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy D  |  First Impressions 
Rating:
5.0

Very nice, clean and convenient to be able to park in there and unload

VUNESSA S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deon J  |  Overall Experience 
Rating:
5.0

Great people the manger is a great guy as well. I'll be back once I move again

LAWYER B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Andrew D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EUGENIA G  |  Overall Experience 
Rating:
5.0

Very nice facility!

JOHN C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronnel B  |  First Impressions 
Rating:
5.0

Staff was very professional and very friendly explaining every step and helping with any questions the staff that worked outside was the same

Marie W  |  Overall Experience 
Rating:
5.0

Front desk staff (Chris/Patricia) provided professional, fast, and friendly service for a couple of novice out of towners. Thanks Guys

RICHARD S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cortrell D  |  Overall Experience 
Rating:
5.0

Chris is amazing. I personally used the storage a 2nd time because of him.

A'LAINA W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shavontay H  |  Overall Experience 
Rating:
5.0

Professional…Helpful…Knowledgeable and friendly. Thanks Chris

RICHARD S  |  First Impressions 
Rating:
5.0

Great clean place, keep it up. I know everything is getting expensive but if you could lower the price a little bit will be great

Walter A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alicia M  |  Overall Experience 
Rating:
5.0

Impressed with how smoothly the transition from Los Angeles County to Las Vegas. Thank you very much!

carlos f  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TIFFANY M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan A  |  Overall Experience 
Rating:
5.0

The staff was very helpful and courteous overall one of the best Uhaul storage facility great experience very professional and clean well organized.

WILLIE C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Toynika H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jenifer B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

amparo p  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Harold G  |  Overall Experience 
Rating:
5.0

I appreciate everything you did for these couple of months that I needed it and I will be back if I have to move again thank you for everything

Elanda W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Starlita M  |  Overall Experience 
Rating:
5.0

I was very satisfied

Ervine r  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Devasia R  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

EUGENIA G  |  First Impressions 
Rating:
5.0

Chris the manager was awesome, professional and the place was spotless and staff friendly

Josie K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mia R  |  Overall Experience 
Rating:
1.0

Manager Chris and staff were SO RUDE need customer service training, I coukd not even ask a question without Chris the manager giving me an attitude also a black lady that was there in the morning was so rude. I wouldn't recommended this location to anyone

Ariel M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TOUSSAINT H  |  Overall Experience 
Rating:
5.0

Everyone at this location was very knowledgeable, friendly and helpful in all ways while I was there. Very clean all around and I talked to and asked questions of the staff and was very satisfied with their customer service support.

Levester J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert b  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cecile C  |  First Impressions 
Rating:
5.0

Thank you for your excellent service

Pleshette P  |  First Impressions 
Rating:
5.0

Overall, a very positive experience with my two storage units. Move in and move out we’re both made with ease. Thank you, Mae!

Scott F  |  Overall Experience 
Rating:
4.0

Storage facilities are excellent but I had bad experience when I claimed my car! The 2 people who helped me were in doubt & kept asking questions as if i am dumb; maybe i looked haggard having jet lag.

MA R  |  Overall Experience 
Rating:
5.0

Chris and the team were amazing. Really the best experience of renting a storage unit. They were always very professional and I would recommend there service to anyone. My company is a small start-up and Chris was just the best. Sincerely, MM

Matt M  |  Overall Experience 
Rating:
5.0

Very satisfied

Eli C  |  Overall Experience 
Rating:
5.0

About a decade ago.. in a state move.. i really hated uhaul... b Bur for this move from cali.. the uboxes situation was 100 times better.. and when i decided to get a unit .. this location made it extremely easy... i definitely appreciated that

TANESHA T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LANNIE K  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tasha B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

PATTI S  |  Overall Experience 
Rating:
5.0

Great staff, knowledgeable and helpful.

Scott T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mia R  |  Online Move In 
Rating:
5.0

Beautiful facility and great staff! I felt cared for and appreciated by the staff and was given full instruction on how the storage works and the gates! Thank You 😊

Karen B  |  Online Move In 
Rating:
5.0

It was a pleasure to store my belongings at N5th facility. Would store there again.

DERRICK S  |  Overall Experience 
Rating:
3.0

Price is high compared to other storage that’s why I left.

Lilibeth L  |  Overall Experience 
Rating:
5.0

Very easy to navigate online. I was able to book the truck and storage all at one time,and take advantage of the promotions. Definitely will refer friends and family.

Tricia M  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

NEKISHA R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NEKISHA R  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tania S  |  First Impressions 
Rating:
5.0

The best storage experience ever!

Monica P  |  Overall Experience 
Rating:
5.0

The staff are very friendly and helpful. Thank you Jason for helping me with my t.v. stand you and your co-workers went above and beyond I appreciate your professionalism and help.

cassandra j  |  Overall Experience 
Rating:
5.0

I like the climate conditioned unloading area

JOHN B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Newell N  |  First Impressions 
Rating:
5.0

General manager and staff very nice and helpful.

Monica A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dillon A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CLAUDIA M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Grace A  |  First Impressions 
Rating:
5.0

N/a

ALLAN M  |  First Impressions 
Rating:
1.0

I never got my rental or my money back worst service ever

Victoria R  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

jordan c  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Joseph F  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

SHANETTA C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jorge S  |  Online Move In 
Rating:
5.0

It smelled really bad 5/28/24. Not sure what it was. I don’t think it was the facility, I think it was a UHaul customer. Overall it was still a clean and safe place for me to store my stuff for a while. Thanks

Lindell H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Norbert F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cabrini B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

darin z  |  First Impressions 
Rating:
5.0

I have no complaints with the facility and staff. Chris was awesome with my overall experience. Thank you for everything.

Diana C  |  Overall Experience 
Rating:
5.0

We couldn't be happier with the help we received from Chris. He not only found us the perfect spot, but also helped guide us into the space - as first time RVers this was a godsend! We cannot thank Chris enough for all his help!

Robin L  |  First Impressions 
Rating:
5.0

Chris and the Staff at this location need a raise! They were all incredibly friendly, helpful and courteous! This is the best service I've received this year in any category of customer service I've encountered. I dont usually fill these surveys out, but I couldn't allow myself to go without recognizing all these awesome people for their service! Please send them to lunch or something,; they provide this company with some of best customer service I've ever seen.

sonya E  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CRESTA M  |  Overall Experience 
Rating:
5.0

Everything was great and clean. Honestly I seen a couple roaches inside the facility but they were all upside down so that just means they treat for pests often! Which is a big plus in this area. Would highly recommend to anyone.

LaTisha R  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Alicia P  |  Overall Experience 
Rating:
5.0

Patricia and La’Niece helped me until I had an inquiry for the manager named Chris. Khris was off work, but he still responded to my text messages and inquiries. The entire staff was attentive, and I ended up renting an RV spot because of their friendliness. The place across the street was less expensive, but I chose UHAUL, all of your staff created. I’m so happy to be proud UHAUL customer.

Tristan C  |  First Impressions 
Rating:
5.0

I love this facility and feel that my property is safe here. It's very clean and well lit

Victoria M  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Susan A  |  First Impressions 
Rating:
5.0

Thank you so much. I cannot tell you how easy you made my move cross country. Not just average stuff but my eBay business as well. Everything went perfect thanks to your staff.

david u  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Candris D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larissa A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Antoinette E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Doyle, J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rosalin C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lindell H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Genetta H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RASHEDA A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Parisan W  |  First Impressions 
Rating:
5.0

nice

Elon M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Garren G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Devin T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Armando M  |  Overall Experience 
Rating:
5.0

Very nice facility and nice staff. Good supply of products.

Terry S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Micheal C  |  Overall Experience 
Rating:
5.0

Very nice and helpful staff!!

Charles A  |  First Impressions 
Rating:
5.0

Everyone was friendly service was great all the time

Yasmine G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rosalin C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROSHAWNDA W  |  First Impressions 
Rating:
5.0

Great

Russell H  |  First Impressions 
Rating:
5.0

I took my uhaul from Florida to Nevada and arrived at a storage facility and they took the uhaul and rented the unit!

Cabrini B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian H  |  Overall Experience 
Rating:
5.0

Staff was always friendly and professional. Very nice location to rent.

EDWARD H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SCOTT J  |  First Impressions 
Rating:
5.0

Outstanding employee’s

Carlos S  |  Overall Experience 
Rating:
3.0

There are ONLY a few employees that re subpar. The management is great

George R  |  Overall Experience 
Rating:
5.0

May helped me pay for my storage....she provided excellent customer service! Thank you!

Victoria H  |  First Impressions 
Rating:
5.0

I would tell my friends about the location,very clean and new

Genetta H  |  First Impressions 
Rating:
5.0

The process was easy and convenient and the staff are friendly and helpful. 10 out of 10 recommend!!

MAHEALANI S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nevon C  |  First Impressions 
Rating:
5.0

They were able to answer all of my questions, and check in was made easy!!!

JINEANE M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jordan c  |  First Impressions 
Rating:
5.0

Everything was nice clean and convenient the people were excellent there and I had a great experience at U-Haul I will surely refer you to any one of my friends or if I have to use it again I certainly will.

Candris D  |  First Impressions 
Rating:
5.0

Amazing hospitality, by Chris! Most Appreciate it ;)

Bita K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jamille M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Delise G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles B  |  Overall Experience 
Rating:
5.0

This is the place to come to store your possessions! Clean, convenient and the staff is great and willing to help.

Terry S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pamela B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LARA L  |  First Impressions 
Rating:
5.0

I loved it it doesn’t feel sketchy

Sergio N  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EDWARD H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Destiny C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RICHARD D  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

WANADRA M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christy C  |  Overall Experience 
Rating:
5.0

Management team is professional, clear in their communication and always helpful.

Richard C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ISAIAH S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edward L  |  Overall Experience 
Rating:
5.0

All of my expectations were met

John H  |  Overall Experience 
Rating:
5.0

Manager Chris, was very helpful and friendly.

Zita H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Victoria E  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cindy M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

betty m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jordan M  |  Overall Experience 
Rating:
5.0

Chris and his team are consummate professionals and I would strongly recommend that anyone renting a storage space or equipment in North Las Vegas rent from the facility located a 671 N. 5th Street North Las Vegas, Nevada. The facility is immaculate and the staff are super helpful. Excellent customer service.

Reynold B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DARRONNE P  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

betty m  |  First Impressions 
Rating:
5.0

My experience was amazing. Every employee was pleasant and friendly. La’Niece did an awesome job at helping us understand everything and make the best choice foe my needs. He cleaning manager was very nice and cleaned up a spill my son made at the water fountain. She was understanding and did her job with a smile. I definitely recommend this location to everyone

Coronda S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Al L  |  Overall Experience 
Rating:
5.0

Thank you for phenomenal service!! 🫶🏼🫶🏼🫶🏼

Christine I  |  Overall Experience 
Rating:
5.0

Very nice storage and staff, I moved before my move out date with no problem. Thank you

Ruthie W  |  Overall Experience 
Rating:
1.0

Being charged for a unit I never used. Parking lot has a strange layout, office not well identified. No access to parking lot from the Northwest side. No easy access to 10×15 ft. Units from the east side of the facility.

Richard B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARQUALE S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

loretta g  |  Overall Experience 
Rating:
5.0

The staff at the front desk were amazing.

Jesus p  |  Online Move In 
Rating:
5.0

Uhaul is the best for all your moving needs.

Destiny M  |  Overall Experience 
Rating:
5.0

Outstanding customer service from Chris and his team. Very informative and helpful.

LEURY M  |  Overall Experience 
Rating:
3.0

Patricia must retire!!¡

MELVIN K  |  First Impressions 
Rating:
4.0

I was overcharged for my first month's rent and was never reimbursed, even after speaking to the manager.

RANDALL G  |  Overall Experience 
Rating:
2.0

I utilized your storage for a week, I paid for a whole month, I should have gotten reimbursed on the difference not used. That’s how you get more clients and references IJS

Diana P  |  Overall Experience 
Rating:
5.0

Great management, helpful and secure.

PERRI M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandon W  |  Overall Experience 
Rating:
5.0

The facility and staff was amazing

LAURA T  |  Overall Experience 
Rating:
1.0

The staff was always rude everytime I would need to go into the office and speak with them. I always received an attitude and very rarely ever received eye contact. One of the employees (her hair was always died different colors) would always sit and just stare at the computer and would never be too helpful. She would always act like it was an inconvenience that someone was in the office trying to get assistance. Overall, this U-Haul location is one of the worst when it comes to the customer service provided.

SIERRA A  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dana V  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael M  |  Overall Experience 
Rating:
5.0

This uhaul location is amazing from the staff to the store. The store is always clean; and the staff is always helpful and nice. My storage unit was very convenient and clean. I will be renting from here if needed in the future. Thank you Chris and staff..

Chelsea R  |  Overall Experience 
Rating:
5.0

I couldn’t be happier with everyone I encountered at this location. Every staff member was friendly and helpful. Very well-run facility.

MATTHEW D  |  First Impressions 
Rating:
5.0

Chris and pat were VERY professional and helpful made everything easy going

Monice M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Raymond D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dale L  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Karra C  |  Overall Experience 
Rating:
5.0

Everyone worked hard even though they were short staffed. Just nice people

JARAI Y  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SCOTT W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BERNITA C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roshawnda W  |  First Impressions 
Rating:
5.0

The General Manager Chris Customer service skills outstanding!! I was having a really bad day and he helped me out and I greatly appreciated it. Thank you

LATRICIA R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amy B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GLENN M  |  Overall Experience 
Rating:
5.0

N/A

Janene L  |  First Impressions 
Rating:
4.0

Friendly staff clean facilities

Robert T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick Q  |  Overall Experience 
Rating:
5.0

Laneice was awesome and very knowledgeable.

Destiny M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Leona J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rosalind R  |  Overall Experience 
Rating:
5.0

The power supply for the covered RV parking should be explained upfront instead of after customers find out their batteries are dead and the refrigerators will not be under constant power. Also when you tell someone you are coming out to the yard to assist you should actually come out to assist. Outside of that nice facility.

KENNETH F  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

katie m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debra S  |  First Impressions 
Rating:
5.0

Great staff and always happy to help

TYSON B  |  Overall Experience 
Rating:
5.0

The temperature controlled units was new to me and it was well needed in this Vegas heat. Had nothing but a great experience, carts and mattress carts are the best. Highly recommend because it’s right off the freeway convenient.

felipe e  |  Overall Experience 
Rating:
5.0

Storage facility was more than can be expexted. The staff was extremly friendly, helpful and polite. The facility is well maintained, clean and easy to access and use. Highly recommend this facility to anyone needing short or long term storage.

Bruce N  |  Overall Experience 
Rating:
5.0

This location was amazing with the facility and a brand new unit and the place was immaculate and more state of the art than that crap hole I just came from shield storage they wouldn’t even a 1/4 of a star from me. I will be at this facility for a very long time. Thank you for your professionalism

RENEE D  |  First Impressions 
Rating:
5.0

The staff at the N 5th location are super helpful, friendly and knowledgeable. They answered all my questions and made the move-in process easy. I would definitely recommend them.

Twana B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anthony W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christopher G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Traci H  |  Overall Experience 
Rating:
5.0

Quick and easy to get a storage spot for my travel trailer. Other places you have to jump through hoops just to store a trailer in their parking spots. This place was more user friendly.

Julius J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Arainna U  |  First Impressions 
Rating:
5.0

Good

Angela S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katy R  |  First Impressions 
Rating:
5.0

Great service amazingly clean facility!

Jasmine B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

noah k  |  Overall Experience 
Rating:
5.0

A model facility, the drive in unloading area was excellent for unloading 20ft truck. The unloading process went smoothly.

Bruce N  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven E  |  First Impressions 
Rating:
5.0

Staff very friendly. Property very well maintained

Delbert B  |  Overall Experience 
Rating:
5.0

Very clean,professional,and convenient. Helpfull in a pinch. Thank you.

michael d  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elbert R  |  Overall Experience 
Rating:
5.0

Best experience so far at a storage facility. Super new, super clean and super hi-tech. Keep building this way, and you’ll stay at the top. But don’t forget to maintain them.

David K  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brent H  |  First Impressions 
Rating:
1.0

Upon arriving to my unit i had not received my unit confirmation as well as unit number and pin code when contacting customer care I was advised that they could see my reservation, but could not see what unit and that there was nothing. They could do to assist me leaving me and my three-year-old standing outside with all her things from 8:30 PM until 10 PM.. upon arriving the next day, I still had no access to my unit.from 7am until 9am Luckily, a representative who works for you all who also has a Storage at this location was nice enough to unlock the doors for me and assist me with accessing my unit. When speaking to the representative at the front desk, she stated my pin was in, put it incorrectly, as well as my unit reservation with the first month, free with input it incorrectly.

Christena F  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jacqueline S  |  First Impressions 
Rating:
5.0

Very helpful

Rodney M  |  First Impressions 
Rating:
3.0

Employees from main office and local branches gave mixed messages caused confusions .

SHAO H  |  Overall Experience 
Rating:
1.0

I have reserved 2 unit and requested the nearest unit to the door, But when I got to the facility to check in it was all the way to the back.

MICHAEL S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KRISTINE Q  |  Overall Experience 
Rating:
1.0

They lost my contract and threatened to sell my items. The gm was the most unprofessional manager I have ever encountered. You should reevaluate who you have representing your brand.

RONALD E  |  First Impressions 
Rating:
5.0

Each member I've encountered was very professional. I was given top notch customer service!!!

Hilda B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EDWARD H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kyale W  |  Overall Experience 
Rating:
5.0

Friendly and professional employees. A clean place to store my personal belongings. I definitely will refer people to rent here.

Sylvia T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shonterri H  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tony U  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

M-ACHE M  |  First Impressions 
Rating:
5.0

I wish the prices were a little cheaper, but otherwise it was a good experience. The general manager here is a really nice guy and in my experiences with him, I really liked him. He’s really the only reason why I continued using this facility as long as I did. The girls who work up front are really good at their jobs too. There are some really good people who work here.

Tyler H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alvin D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christy C  |  First Impressions 
Rating:
5.0

I’m happy with my selection

Antoinette E  |  First Impressions 
Rating:
5.0

Staff was very helpful and friendly.

William H  |  Overall Experience 
Rating:
5.0

Great place I was pleased

Delaine C  |  Overall Experience 
Rating:
4.0

Great

Willie K  |  Overall Experience 
Rating:
5.0

Great service

Aaron G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Manuel O  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Valencia R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jazmine N  |  Online Move In 
Rating:
4.0

The help that I received from the two female staff members was with upmost professionalism at their jobs. Thanks!

Ronald O  |  First Impressions 
Rating:
5.0

I enjoyed working with the Staff very accommodating explaining everything believed his name to be Chris. He was a blessing to work with patient young man.

Rose S  |  First Impressions 
Rating:
5.0

Although I didn’t get a chance to use the facility due to being able to move directly into my new apartment, the staff was very friendly and helpful.

Darcy L  |  Overall Experience 
Rating:
5.0

Employees are friendly!

MANUEL C  |  First Impressions 
Rating:
5.0

Chris was very helpful and walked us through the entire process.

Jay M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amanda F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott K  |  Overall Experience 
Rating:
5.0

Great facility!

Shantea O  |  Overall Experience 
Rating:
5.0

I've been using U-Haul for over 20 years and this has to be the most well-planned U-Haul I've ever seen very big spacious and everything perfectly planned out for the customer

William K  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Amber B  |  Overall Experience 
Rating:
5.0

Chris the GM is the most accommodating and genuine man. He helped me out and answered all my questions when I came in a couple of months ago - which is why I came back. Thank you for maintaining such a clean and welcoming business.

Michelle M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Cedric S  |  Overall Experience 
Rating:
5.0

Great spot!

David S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nathan H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Katlyn S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHANETTA C  |  Overall Experience 
Rating:
5.0

Great service

Shantea O  |  First Impressions 
Rating:
5.0

Staff were all pleasant, professional and well turned out. A great experience

Judith C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Romanita C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cheryl C  |  First Impressions 
Rating:
5.0

Perfect!

Jason B  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sharon K  |  First Impressions 
Rating:
5.0

The facility was fine. The staff was fine. Asking my service dog to leave was not fine. I will not be back.

Mercedes D  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nevon C  |  First Impressions 
Rating:
5.0

They are very understandable. Appreciate you guys help. Keep it up wit

CHRIS L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT J  |  First Impressions 
Rating:
3.0

I use U-Haul all the time for my moving needs. The staff was not as friendly as I would have liked. There was no greeting, no smiles. I was rushed to do finalize my decision because closing time was approaching. I would’ve just liked to have had a more friendly interaction . The gentlemen were more friendly than the women were. One lady didn’t even make eye contact with me, the other one was just stale. I don’t even think I even received a “hey, how can I help out today?”.

Shauntai C  |  First Impressions 
Rating:
5.0

Your covered parking lines are set up backwards and force your customers to blind side back in, not a big deal, but does make it more difficult to see. Staff was very pleasant and great to work with!! Cleanliness of facility a big issue to us, hopefully it will stay that way.

tony l  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

steven s  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHANETTA C  |  First Impressions 
Rating:
5.0

Very easy and convenient storage facility. Staff are knowledgeable and helpful.

Richard W  |  Overall Experience 
Rating:
5.0

Best and I mean the absolute best facility I have ever used..

Robert J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Destiny C  |  Overall Experience 
Rating:
5.0

Great customer service

Josie K  |  First Impressions 
Rating:
4.0

Sux ball's

Jean T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THOMAS W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Delbert B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

william c  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Josefina C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Raymond J  |  Overall Experience 
Rating:
5.0

Very good Staff recommend a raise to keep them

Theodore C  |  First Impressions 
Rating:
5.0

Chris and his staff gave me excellent service, each time I visited the facility. Whether I needed to rent a truck or trailer, had questions about my storage unit, or needed boxes, they were always wiling to assist. I wish I didn't have to leave but I finally got a new apartment to accommodate all of my storage items. I'm sure I'll be back soon to rent another trailer.

Alan G  |  Overall Experience 
Rating:
5.0

Whole process was easy. No issues.

Carolyn R  |  First Impressions 
Rating:
5.0

We were looking for a Covered Storage facility for our 43 foot Winnebago Tour Motorhome and saw this Uhaul facility while driving by. We stopped in and met with Chris, was was exceptional. Very knowledge, friendly, and accommodating. We toured the facility and saw the excellent security and camera footage, and saw how well they kept the storage areas and it was a no brainer to sign up the same day for the space. I would highly recommend this Uhaul facility for their storage needs.

Erasmus W  |  First Impressions 
Rating:
3.0

Mia is not helpful nor does she smile or make people welcome. Train her or send her to another store where she can be trained or retrained in customer service.

Roland C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Raymond D  |  Overall Experience 
Rating:
5.0

Never need a storage.but you guys let me feel a good experience ty soon much

Edgar H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cedric S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Delbert B  |  First Impressions 
Rating:
4.0

I filled out my rental info online to save time and found that none of my info was saved. It took approximately 30 mins for me to rent the truck. Upon return, I had already reserved a storage unit but none of that info was saved and it took 30-45 mins to get that handled. I think this should be stated on the web page.

Carol S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

briana a  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

La D  |  Overall Experience 
Rating:
5.0

We have used a few storage facilities in 3 different states and this facility is by far the best in every category.

Sue G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAMARK D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrew R  |  First Impressions 
Rating:
5.0

Just an awesome environment and amazing customer service.

Margaret P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yatio B  |  First Impressions 
Rating:
5.0

Meet my expectations

Walter A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anissa L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leticia W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DARRELL F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VERONIKA H  |  Overall Experience 
Rating:
5.0

Was very friendly and helpful. Any concerns I had was addressed in a timely fashion. If we need a unit again we will try with this location first

Courtney C  |  Overall Experience 
Rating:
5.0

Chris, the manager, is fantastic. I have recommended this facility to three others so far. Wonderful service, secure and clean. Highly recommend

Lori H  |  Overall Experience 
Rating:
5.0

The general manager, CHRIS ESCARENO, provided the best customer experience I’ve ever had. He answered all of my questions and went above and beyond to ensure I understood the procedures of the unit. 10/10 recommend.

Cheyanne B  |  First Impressions 
Rating:
5.0

Thank you to Ms. Barbara for walking me through the process of accessing my locker. This extra help was so helpful!

Dorie W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Adrian N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glorya T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherbar M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Delores P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN H  |  Overall Experience 
Rating:
5.0

Everyone was great and friendly

Mocadavius M  |  First Impressions 
Rating:
5.0

Muy buena atencion y servicio

FEDERICO D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEBORHA A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kinny G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARTIN A  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Dominique W  |  Overall Experience 
Rating:
5.0

Friendly, professional and helpful in answering all of our questions

Rosemary S  |  First Impressions 
Rating:
5.0

Chris and his staff are awesome !! Great job to all. Thanks for making me fill welcome !!!!

Joseph C  |  First Impressions 
Rating:
5.0

Moved in to new RV Parking. Smooth and easy!

Timothy l  |  First Impressions 
Rating:
5.0

We were quite pleased with our experience. From telephone inquiries to signing up for a storage space.

Eileen M  |  First Impressions 
Rating:
5.0

The facility was so clean and very well maintained. The staff were incredible and very helpful!!! 10/10

Vonchera B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kyale W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ieasha P  |  Overall Experience 
Rating:
5.0

Great customer service. I was greeted as I walked in, friendly staff.

LASHANNA D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Areatha J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CANDY L  |  Overall Experience 
Rating:
5.0

Awesome staff And facility

KENNETH S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cecilia B  |  First Impressions 
Rating:
5.0

Top notch service and clean truck and facility!

JADE G  |  First Impressions 
Rating:
4.0

The appliance dolly was ordered but it was not in the truck. They had to travel to another store to get one. This delayed our move because it was for all of the heavy lifting.

Lois G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kyale W  |  First Impressions 
Rating:
5.0

I came down there with an online reservation, it wasn’t quite working out, we ended up just setting it up there really quick, learned how to properly enter and exit arming and disarming alarms for unit. Really nice compared to others storages in the area better price for up front cost and monthly.

Lawrence B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRITTANY M  |  Overall Experience 
Rating:
5.0

Front staff was very helpful. And professional

William F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latoya Y  |  First Impressions 
Rating:
5.0

That was really nice nice people friendly people I enjoyed the time of moving and meeting people as we come and go you got a pretty good thing going at that stores I would recommend it for anybody that needed a storage unit or a U-Haul thumbs up. 👍🏽 Just to suggestion get a vending machine for soda and water and juice. 😃.

Rossetta O  |  Overall Experience 
Rating:
5.0

Kim was a great Representative

mykia w  |  First Impressions 
Rating:
5.0

The employees were very professional and helpful. Great experience! Also, the facility looked very nice.

Raymond E  |  First Impressions 
Rating:
5.0

Awesome Facility and staff

KENNETH S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TIFFANY A  |  First Impressions 
Rating:
4.0

I gave it 4 stars because the staff was phenomenal and really gave me a great, personable experience. The after hours are difficult because if you have anything bigger than regular door width and height you might as well not even try to move it in after 7pm because the main big door is closed and you won't be able to get large items inside unless you know how to maneuver a certain way.

TAYLOR B  |  First Impressions 
Rating:
4.0

Access hours could have been better, it basically closed when the store closed, which made things difficult with our schedule, but the staff were really helpful and friendly, good clean facility.

Brandon W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Everette I  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melanie B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anissa L  |  First Impressions 
Rating:
5.0

You are so lucky to have the young lady who helped us get our unit and checked in our Truck after. Above and beyond customer service!! The gentleman who took the truck to detail after checking it in was polite and helpful too. Over all a wonderful experience.

Paula S  |  First Impressions 
Rating:
5.0

Great place!

Steve C  |  First Impressions 
Rating:
5.0

The manager is very accomodating and friendly, easy to talk to and can do multi tasking.

Ellen M  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Virnesha W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Morley L  |  Overall Experience 
Rating:
5.0

Very professional and knowledgeable.

Morley L  |  First Impressions 
Rating:
5.0

When returning the trailer staff was on point and especially the manager was on point showing us the different storage and so helpful smile caring The store was clean all staff had smiles uniform was on point So yes I give them an excellent plus and I would come back again Mississippi staff Picking up the trailer Don -was a excellent sales person Made us laughed with smiles we were stressing helped us put the trailer on my car Thank you

Angela D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shamise L  |  Online Move In 
Rating:
5.0

Very good people to work with.

Carlton V  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Dawn S  |  First Impressions 
Rating:
5.0

The staff are who made the service experience exceptional. They were friendly, courteous and helped make our move a success.

Lisa L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wendy Y  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jamon L  |  First Impressions 
Rating:
5.0

Chris & his staff were super helpful & accommodating!

Taylor S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jorge D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debra W  |  First Impressions 
Rating:
5.0

Kim was a breath of fresh air she was so helpful and courteous she made a really bad day feel like I was on vacation.

Jackson R  |  First Impressions 
Rating:
5.0

One of the most professional facilities I have been to. I would recommend them for friends and family. They made my move back to Las Vegas the best. Thanks to everyone that assisted.

Danielle D  |  First Impressions 
Rating:
5.0

Chris is an absolute touchdown. Very friendly and helpful. Best customer service I’ve received in a long time. Thanks for being a great guy and making life easier during a stressful time.

Zachary S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LEONARDO E  |  Overall Experience 
Rating:
5.0

Very clean establishment very courteous staff very attentive to our needs

Jorge O  |  First Impressions 
Rating:
5.0

Great new facility and great staff. Thanks for starting this new facility on the right foot, will use again!

DANIEL R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nychelle T  |  First Impressions 
Rating:
5.0

Facility is very clean and organized. Staff very friendly and helpful.

Percilla O  |  Online Move In 
Rating:
5.0

Facility is amazing. Very clean. All staff is friendly and helpful.

Percilla O  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

jeffrey b  |  First Impressions 
Rating:
5.0

Storage facility is spot free! So nice & clean 😊

Maria B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Valarie H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AUGUSTIN A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SCOTT/LISETTE D  |  First Impressions 
Rating:
5.0

Chris the manager was so helpful and polite. I would recommend this storage area on 5th Street to everyone. Thanks again Chris

Dorothy W  |  First Impressions 
Rating:
5.0

The manager there at this location was very friendly and and so helpful I felt was very professional and made my experience a very pleasant one. She is super nice!!

Lisa L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KEITH W  |  First Impressions 
Rating:
5.0

The staff were courteous and helpful

Nilda Q  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Toni G  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Malita M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

katie m  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Samantha R  |  First Impressions 
No reviews have been submitted for this location.
  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top