Have the correct equipment. Delayed my truck for 3 hours later, AND didn't even get the size i reserved. Will never use this location again
ALISSA VCustomer Reviews for U-Haul Moving & Storage of Veterans Parkway
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Staff was friendly and the store was clean and tidy
DAVID KI am waiting to talk with the general manager, district manager and higher if needed before I describe the experience I had. Absolutely disgusting
CHAD KI didn’t really care for the self pick up. Would much rather work with a person.
Bruce PEven the manager helped me back in my trailer. Awesome dude!
Scott M | First ImpressionsGood service, very nice facility
DUANE KGreat kind and friendly customer service, the rental went great thanks to his help. Very nice new Uhaul center SE Sioux Falls SD. Thank You
CRAIG HLove the new location as it is fairly close to my house.
JAY KI was told that it would be only 2.5 to 3 hours and it literally took 5.5 hours. A couple days later I rented a U-Haul trailer and the trailer lights didn’t even work because a fuse wasn’t installed at all. This made me miss my internet install.
James OI wish you guys ,if you have two chairs for the customer.
SUFYAN AGreat service!
Brenda FIt’s very well located and will nice when they get done screwing with the road construction
ROBIN J | First ImpressionsEmployees were great on the pickup and drop off. Definitely come back to this location and would recommend it.
MICHAEL BGreat customer service!
JEFFREY DThe two fellows we worked with were cordial and easy to work with The facility , however , the guy set us up on the second floor…. Elevator is broke … you actually put folks on the second floor or third floor with furniture to move and didn’t tell us before hand the elevator’s broke down It’s brand new… No numbers on any doors on the first floor at all Environmental service fee…. To heck with you and your extra fees. They did go through the vehicle and called us that we forgot a key fob thanks to them and their patience this was a good experience do to the men we dealt with
ARTHUR FUhaul as a whole would not have gotten an "excellent", as the process was not easy. (Vehicle wasn't assigned to our online order so had to call and get assigned to another location that had keys available...was a mess) This location, keys were not in Dropbox and dolly/furniture covers were not in vehicle. Gave an excellent raring because the person working went well out of his way to help and made it right!
Elizabeth M