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Jeremiah R | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of Walsingham Park
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Zoe was very helpful on the phone and at the store
Jeremiah R | Online Move InVery convenient and suitable for my needs..Will use again if necessary.
Donna B | Overall ExperienceScheduled a pick up at 5:58pm. Business hours show they are open until 7pm. Arrived at location to pick up the truck at 6:30pm. I had set up a pick up to take place without a representative needed. Truck key was not placed in box for me, tried to call the manager 3 times and was ignored. It wasn’t until someone else that “works” for her called and she finally called us back to say she was on the way. Received the truck at 7:00pm. Manager expressed that her “employee” left early for an emergency but we had witnessed the same manager leaving as we pulled into the parking lot. From what I understand now, this location is known for situations like this. I wish I had known this sooner. I highly recommend people use another location for rentals. They seem to not want to work a whole shift or take care of duties as advertised.
Josh PEverything was so easy: online reservation, counter check-in, key drop off.
DONNA TAshley (I think) was pleasant, super helpful and very patient.
GENO R | First ImpressionsI kept trying to order a smaller unit because I downsized but was consistently told none were available. My mom ordered one in her name and it was available
April M | Overall ExperienceUpon arrival could not find the key to the truck Truck was dirty with coffee in the cupholder and coffee stains everywhere The truck’s battery was dead. I had to get my own car and jumper cables to get it running. I did reservation through the app for a 24 foot box truck a furniture, dolly and a floor dolly with furniture blankets and it did not have any of that. This was a very disappointing experience. I will never use U-Haul ever again.
MAHADEO BThey had rented the unit I reserved. The one she offered me did not meet my needs. I had to accept one that did for an extra $100 a month. At the time I didn't have the time to shop around because I had to return the truck at a different location. Beyond aggravated.
Britt W | First ImpressionsThe girl at the counter told me one price then I got billed for $225. I tried to pay cash that day, but she was too worried about her fingernails and she didn’t wanna have to count her drawer at the end of the night, so I had to put it on my card to buy a lousy lock. You have kids working in a place and they shouldn’t be the old owners. Dell and her husband were the best and now that they’re gone, the place has gone to crap.
Dave G | Overall ExperienceEverything was good except truck was not clean upon pick up
CHRISTOPHER CThere’s nothing that could be done to improve. I found the service excellent n she (the agent at this location) was so patient, I think her name was Jillian she was remarkable. So kind n helpful, the best.
Glenn BVery thorough and professional.
robert T | First ImpressionsVehicle needed wiper fluid and air in tires, maintenance per vehicle needs!
Michael RNice
JAMES RVery nice staff and easy to work with
JAMES R | Overall ExperienceJillian was so cool and easy to deal with.
SCOTT MIT WAS CONVIENENT AND AVAILABLE AT THE TIME i NEEDED IT. STAFF WERE FRIENDLY & PROFESSIONAL.
horace D | Overall ExperienceI cannot express more emphatically our sincere appreciation for the empathy and compassion exhibited by both U-Haul corporate and your local representatives to the victims of Hurricane Helene and Milton. From our initial contact to the final checkout we were treated with the utmost respect and understanding.. You have earned our respect, admiration and future business going forward. We cannot thank you enough for the kindness you exhibited in our time of need, and for that we will be forever grateful. Thank you!!!
Dawn A | Overall ExperienceAfter losing most my stuff in the hurricane I was so pleased how nice general manager Brittany was she was so helpful and understanding. Highly recommend this uhaul.
Carol V | Overall ExperienceGreat place to temporarily leave some vacation/beach items as we transitioned from one location to another on our vacation with limited storage space in cars
Jami G | Overall ExperienceWorking elevators caused a few issues while utilizing the unit in building D. Not easily accessible or handled properly by staff.
Danielle E | Overall ExperienceVery nice and easy to deal with
JAMES R | First ImpressionsVery nice staff
JAMES RThank you for helping people that were hit by the hurricane to enjoy one free month, that was very impressive! Thank you so much.
Daniel M | Overall ExperienceThanks to Jillian for being so professional and helpful
Kevin H | First ImpressionsA customer should not have to pay for an entire month if they move out before the next payment is due. This is not fair to the consumer.
TAMMY H | Overall ExperienceThe young lady at the desk delivered exceptional customer service! She was knowledgable,efficient and very kind and personable! She should be recognized for her service!!
Ann S | Overall ExperienceFantastic professional service
Cathleen C | First ImpressionsThe information regarding my move out date is wrong. I moved everything out on 10/3/24 and called the U-Haul location on 10/4 to inform them that the unit was empty, so that they could have rented it again. The girl checked the unit and confirmed all was removed, and clean. During my rental, the electric access gate did not work properly. It would not accept any assigned access codes. I could only access my unit during office hours, as the staff needed to open and close the gate.
JAMES B | Overall ExperienceGreat customer service at check in
ROBERT HThe only thing I was unhappy with is I had a 10x25 which had two doors and they would only let me open one door and it was crazy it cost me extra money for helpers it caused me aggravation and this is over a course of a couple years he just kept telling me the second door won't open and he even came back and did a playhouse 90 showing me it wouldn't open meanwhile they had an auditor there one day and she was checking the units and I asked her about it and she said sure it opens and I'm like you're kidding me she's like no. Well now that old guy is gone and made a new girl there and she's great and she came out and opened it up for it and I'm so thankful but I'm really upset cuz I went 3 years not being able to have access to that.
Anthony I | Overall ExperienceBrittany was awesome. A professional manager, It couldn't have been better. My home was severely damaged from Milton and I'm trusting her with my most valuable possessions. While the repairs are being done. She has my trust.
Curtis c | Online Move InWe had wonderful customer service. She was calm and collected even though it was super busy. Most of all she was kind and empathetic to our situation due to Helene.
VENUS MI felt like the milage calculator in the rental van wasn't honest. It seemed to calculate more miles than I had actually driven. While I could be wrong, it just seemed to calculate the miles particularly quickly, when I didn't feel I had driven that far. That said, the prices were fair and customer service was great.
DANIEL CHello Darla who offered me her help in EVERYTHING! From "Where does the van key go?" to" How do you turn it on? she was there all the way. She made me feel very comfortable in me not knowing a thing about driving a van. When I returned the van on the same day, another young lady assisted me as well. These two women are so kind and considerate! Thank you girls!!!!
ALEXANDRA PDarla went out of her way to welcome and accommodate my needs. The experience simple. Her attitude was exceptionally friendly and positive.
Becker B | First ImpressionsWay too expensive as soon as Covid hit. It was like price gouging because everybody was moving to Florida. I hope you’re happy U-Haul.
Dave G | Overall ExperienceGreat customer service! Will Be back and spread the word to help business
REIMO MExcellent customer service. What a pleasure to rent that new van from uhaul . Great job
NOREEN BElevator was out of service on the day I went to move out. They did get it fixed within 48 hours and staff was helpful at check out!
KATHLEEN D | Overall ExperienceVery convenient and the staff was professional and helpful.
John M | Overall ExperienceOnly problem was picking up vehicle off hours. Process took 1 hour online and very confusing.
Peter SMy experience with U-Haul Moving & Storage Of Walsingham Park was excellent. Gillian did a great job giving us the initial information and booking our storage unit. Brittany was fantastic to work with coordinating the location of our storage unit for convenient loading into U-Box containers. The staff coordinated the delivery and pickup of the U-Boxes. Overall it was a perfect experience thanks to Brittany and her dedicated staff. I can say enough good things about U-Haul Moving & Storage Of Walsingham Park!!
THOMAS M | Overall ExperienceGirls in office super nice and most helpful ‼️
gale v | Overall ExperienceNothing been using U Haul for years very Satisfied Thank you
BARBARA ACustomer service was great, worker was really nice!
Jacey CAn inexperienced employee should not be left alone.
Howard J | First ImpressionsJust wish all the buildings had an elevator.
Karen P | Overall ExperienceNothing all good
Angelo OI had to wait over an hour after lunch for the owner to get back. I had rented 26 ft uhaul and had barely any room to get around the facility. I got screwed.
Daniel M | First ImpressionsNicest gal ever!! Super friendly, fast & helpful!
MELINDA VExcellent staff. Very accommodating to my needs. Unit was clean and convenient to access. I’m very happy with the experience.
THOMAS M | First ImpressionsI recommend it 100%, the installation is very clean and the security and access are also
luis s | Overall ExperienceAwesome staff!!
Matthew T | Overall ExperienceBritney did an amazing job ensuring my wife and I had everything we needed and was very helpful throughout the entire process.
Davion F | Overall ExperienceThe customer service team are excellent units very clean.
Drewcilla T | Overall ExperienceBetter be in and out quick.If you have health issues and need to sit and rest manager will threaten to lock you out.I miss the other managers for last 25 yrs.I will not use uhaul again.
Jim T | Overall ExperienceBrittnanywas outstanding. I made a change with my rental dates and she was kind, polite, professional and a pleasure to work with. If I were hiring, I would hire Brittnany. Thank you Brittnany !!!
Jeffrey LOnce I got to Tenn I got a vm from Ashley in largo office to let her know if we were moved out with $129 bal. But my son was there @ 5- 6p moving my unit out in person and spoke to her, she told him he could keep lock. So don't understand the vm. I did speak to after hrs operator who put notes in computer and straighten it out. Ty. I was a customer there for many years and always satisfied.
Nancy G | Overall ExperienceWhen we filled up the gas tank, and checked it several times the gage never moved until we got on the road and began to drive. So we ended up filling it to a full tank instead of half. Agent at uhaul stated was against the rules to give us any kind of credit for this. While I understand this is not her rule, she was very accommodating, I think the company itself should take this into consideration, so no I would not recommend to friend.
Billi ENo improvements needed, thank you for your services.
Myrna WAshley was awesome and made the process easy!
Sherri MThank you all so much. I had problems a couple times with my automatic payments cause my card would get down due to suspected fraud and everyone was so helpful. I appreciate you all. Thanks again. Heather
heather k | Overall ExperienceVery helpful staff
Linda T | First ImpressionsExcellent customer service.
William FWe have had a unit at the Walsingham location for over 11 years! We are very thankful that we trusted and knew our stuff was safe and each of the managers were always so kind and helpful during all of our transitions during that time!!
TINA M | Overall ExperienceIf we need storage space in the future, we will definitely go with U-Haul.
LAURIE C | Overall ExperienceStaff is very accommodating and friendly! A pleasant experience during stressful times
Kathleen D | Overall ExperienceKeep up the good work and service.
Louie O | First ImpressionsI have rented a van twice this month, and made sure I got Ashley’s name this time so I could mention her in the review. She is awesome! She is very nice, professional, and I really appreciated her help with both rentals. Today, she was helping two very stressed out ladies select packing supplies when I arrived, and I could tell she had set their minds at ease too. Can’t say enough nice things about her! The van was nice and new each time, the location is convenient, and everything was great. (The app/web stuff is awful, but the stuff your location can control is great). Very happy customer, and please tel Ashley thanks again! Jeff
JEFFREY PThe store and service from the very friendly and nice employee was the only thing that wasn’t frustrating about the U-Haul process. She was great! The app and web page, and the online pickup are very poorly executed. U-haul should just go back to a phone reservation system or start over on the tech.
Jeff PSmall refrigerator in office with water for customers
Adam POnly feedback was that I was told I needed to be purchased and there was one in the unit so I bought one for no reason.
Deborah E | First ImpressionsAlways professional. Always friendly. Always recommend this location.
Ana CExcellent experience with U-Haul Storage on Walsingham Rd in Largo, FL. Clean and safe environment, well lit, and very helpful and accommodating staff. Will definitely use again and recommend to friends.
Richard V | Overall ExperienceClean and nice place. Great staff
Bradley M | Overall ExperienceBrittany was very helpful and Gabe great customer service. Thank you so much !
TAMMY W | First ImpressionsThe storage process was simple and convenient. Staff went out of their way to help us on our arrival and departure.
Lisa B | Overall ExperienceStaff very friendly, knowledgeable, and helpful.
Warren T | First ImpressionsDiane was very friendly and helpful Thank you!!!.
Stacy B | First ImpressionsBrittany could not have been more helpful and understanding.
carrie sStaff was very helpful and polite. On the other hand, U-Haul's truck share web service is worthless and a waste of time.
Steve Si alternate from another location to this location the person who rented me the equipment this time around with less than pleasant. And the equipment was in very dirty state, leaves, box remnants, popsicle sticks, and just dirt all over along with sand throughout the vehicle.and the concierge lady was not pleasant to talk to in any way. I only give average stars for this location because I appreciate people who normally work at this location.
JESSICA MMy experience was exceptional.
Vanessa R | Overall ExperienceBrittany was a wonderful help with my storage needs
MIKE S | First ImpressionsWas an excellent costumer service.
Michael TThe onsite Facilitator was absolutely AMAZING! She went above and beyond to make sure my family and team were supported throughout each step of the move. Thank you for making such a tough day, achievable. We couldn't have done this without you!
Sarah S | First ImpressionsChantelle is very helpful and very pleasant
Lori N | First ImpressionsBe careful because if you leave a bad review she's going to call the owner and he's going to block you from renting they need a lot of help a lot of help
TOBIE H | Overall ExperienceEach of the employees I have met seemed really nice which is a plus when in the customer service field. Although unfortunately as far as I am concerned that is all this location has to offer. Upon checking in for my storage reservation at the end of April I encountered a current customer inside the VERY SMALL office whom was in there complaining about his unit that was supposed to be “climate controlled” being too hot! At that moment I had reservations about following through with my check in but I was reassured by the employee that my unit was not located in the same area as the other customers unit and that the air is working fine in the location of my unit. I was still skeptical but she ensured me that it was fine, so I went ahead and followed through with the check in process. After putting my stuff in storage there were several times that I went by to get things out of my unit but was unable to because of the office being closed or the staff being gone for break. Yet this is supposed to be a 24 hour assessable storage unit that I came to find out as being 24 hour assessable ONLY with the purchase/rental of a key fob on the day I moved out! Another thing is, is you are supposed to be provided a gate code in order to enter the gate to access the inner storage unit! Yet I was NOT offered a key fob upon checking in nor was I given a gate code! But, all of those things are minute to what I was faced with upon getting my belongings out of the storage unit this past weekend...a mere 12 weeks and $250 a month later I go to get my stuff out and move it into my apartment...only to find that my stuff had mold on it!!! Yes that’s right....MOLD!! And yet I was in a “climate controlled” unit that was assured to me by the lady who checked me in as working!! Well needless to say it wasn’t working!! I will NEVER rent another unit here nor will I suggest this location to anyone I know!!
Ashley B | Overall ExperienceKeep up the Good Work. Donna
Donna m | Overall ExperiencePlease explain to person abt gas and milage. Was very disappointed in yr its up rental the Mr was rude and every embarrassing to me after I filled tank when rented was only half full
Arlene DExcellent service provided by staff.
Breana M | Overall ExperienceVery pleased no problem at all the person behind the counter did a great job!
George OThe staff there is amazing
CHANTELLE J | Overall ExperienceHave someone at the location when you come pick up the truck.
RODOLFO CBrittany is amazing and made moving my things to storage so very easy!! Thank you
Kathy E | First ImpressionsEvery time I went to the office no one was there no matter what time or day it was no one ever answered the phone
Damon C | Overall ExperienceDon't change a thing, it was perfect
james fI have no complaints, price was a bit high for a small unit but that’s anywhere you go anymore. Staff was very nice and location was convenient. I moved into a bigger place so no longer needed the unit.
cathy h | Overall ExperienceThe ladies in the office were so amazing. I couldn't have asked for better customer service.
Cristy G | Online Move InEverything was great - I appreciate the fast and friendly service. Have a great day!
Micheal BDenise was very kind professional and helpful. There was a problem with the check in and check out system. I was supposed to be refunded the $14 for the protection. I was promised the manager would call me the next day. So far no follow up.
Cheryl Bthe trailer was not clean inside.
Bell HGreat experience!!!!
Dawn C | Overall ExperienceGreat staff! Brittany and everyone else over the last year were great. Easy move out with no last minute charges to add more stress to the moving process
JOHN R | Overall ExperienceI have rented U-Hauls from my neighbor stores in this area for 15 years, this complaint according to the location gets directed at u-haul itself. I had to supply a second phone number for verification, I did not have my phone with me so I had to go home and get it and return before I could complete the rental. I am in the system as a renter, have been for years, SHAME on uhaul for implementing this policy for your loyal customers, I didn't realize "no common sense policies" has spread to uhaul
Gregory AGreat customer service
Debra HBritney was awesome. The facility was very clean and safe. I would be nice to have an elevator in the building where our unit is located. Highly recommend!
Lee H | First ImpressionsGreat experience, Darla was great, knowledgeable, respectful, helpful. Give her a RAISE !!!!
GERALDO BAll employees very friendly. Fast service. Thank you Denise.
Fran G | First ImpressionsIn the need for a quick place to store some smaller objects it was made so easy.
Michaela H | Online Move InThe U-Haul check-in system is a mess, took the agent almost 35 minutes to get it to work correctly. So much time watching the blue bar on the screen move to the right! You need improved data speed on your servers, and better programming so that if something is not correct, it prompts the agent to put in what is missing. Better system training would also help.
JOHN KKeep it up.You are very customer service oriented!
Robin R | First ImpressionsDenise is one of the nicest employees there. she is very helpful very knowledgeable and very caring about all her customers. She is the best, keep up the hard work Denise. You are the best!!
Gary D | Overall ExperienceI set up truck rental online with dolly’s but when I arrived to pick up truck and moving dolly’s there was none available at location. So inconveniently I had to drive to another location that only had 1. The worst part is I had to drive to second location just to return dolly after returning truck to original location. Truck a/c only worked on high.
Terry HMy wife and I have two climate controlled units and one outdoor space.
JOHN B | First ImpressionsDenise and all other staff were super helpful. Site location very professionally managed.
Scott SBrittany was extremely helpful in finding what I needed, and personally took me to the unit. I am settled in, and happy with the experience.
diane m | First ImpressionsGreat staff, location a little hard to get in and out, but overall great place.
JERRY L | First ImpressionsAll was great and smooth.
KEVIN D | First ImpressionsBrittany was very helpful and super nice
TOBIE H | First ImpressionsGreat experience with U-Haul and Compass Storage I would highly recommend anyone who is facing a life change and needs to plan accordingly
DANIEL TI moved after many, many years for a larger space that was not available to Uhaul at the time I needed it.
HARBOR B | Overall ExperienceMy trunk was great and very affordable. Staff was very helpful.
Matthew B | Overall ExperienceBrittney was awesome. Although it turned out that the space was not going to work for me she was so helpful to cancel the agreement and refund my monies. I would definitely recommend to others.
steven r | Overall ExperienceDenise was wonderful and provided great customer service.
Nufar SThe property is very clean and very well maintained. I stored for over one year and never had a single issue. I've never seen any bugs at any point in time in my unit. Prices are competitive. Highly recommended location!
RALAH R | Overall ExperienceGary is what made my experience fantastic !! He went out his way to accommodate all my storage units and truck rental needs with integrity and professionalism . Thank you GARY for all your help !!!
Maher ( | Overall ExperienceThe customer service is fantastic at this Walshingham location! I will be using this location over the Seminole location that left us with a couple poor experiences! Well done, Walshingham!
Paula KThere is no reason I would not use UHaul for all my storage and moving needs. Great business.
Doug M | Overall ExperienceAs I shared in a previous review about this location regarding a rental truck, Dale and Gary Dixon are a dynamic duo when it comes to storage facility management! They are supportive, courteous, patient, and very friendly. The facility is well maintained- extremely clean from the overall grounds to the buildings housing individual storage units. One can see the respect and pride Dale and Gary have for their business. I would recommend this location for anyone who is needing to store memories, household items, holiday decor, or even a secondary vehicle (never knew this option existed until I saw a few cars on property neatly stored in outdoor spots.) Due to some unfortunate circumstances I ended the long term stay of the items held in storage. Dale and Gary made the process to move forward easy and were understanding of my situation. My items were held at their facility for almost 10 years with no damage or loss of any kind. In fact, after dropping off some items I didn't shut my unit correctly. That same night I received a phone call from Gary alerting me and was able to head down and correct the issue. That's service but also reassuring Dale and Gary treated my items as if they were their own. Again I would highly recommend this location for all your storage and rental services!
DANIELLE S | Overall ExperienceI rented a unit for very nearly 4 years and encountered zero issues. Thanks so much for being a stress-free experience!
john l | Overall ExperienceDale and Gary Dixon are an incredible management duo! Very helpful and supportive whether you're in need of a storage unit or truck rental. My items had a lengthy stay at the storage facility but it was time to let go and move on. Dale and Gary were very accommodating to me. I recently rented the cargo van and it was the perfect vehicle to help me move the last bit of items from my unit. If you're looking for a facility to hold memories, spare furniture, holiday decor, etc...this location is the best!! Extremely clean, grounds are well kept, pristine units and buildings, and above all - the service is top notch. Thank you Dale and Gary for being friendly, helpful, and supportive!
DANIELLE SThe Agent was very nice and provided me the access to view and verify whether the locker would meet my needs.
Shaddrick H | First ImpressionsLady at front desk yelled at me claiming to be dale Dixon. She told me "if you don't get your ass down here right now and clean out this van I'm going to charge you $300 and keep your deposit".. We cleaned the van before bringing it back...we also paid with a credit card she said we used Debit card and will just take the money from my card herself..
jaquan hI have stored here for 4 years. The staff here always goes beyond expectation. They have treated me like family. I will always come back here in the future. I highly recommend to all my friends and family. Mike P
Michael P | Overall ExperienceVery friendly. Very helpful. Great service. Made the final steps very easy. Would highly recommend!
Eric D | First ImpressionsMove in was smooth and easy. Very well maintained facility. Rich was EXTREMELY helpful in getting my online accounts set up to manage in one place, for my "2" Uhaul storage rooms, which are located in 2 different states. Thanks again Rich!!
JOHN M | First ImpressionsThe workers were very welcoming answered all of my question and welcome me to the state ......... really appreciate the clean bathroom and the hospitality
tamia S | First ImpressionsAfter submitting all required info (pics of lic) it took 3 min. In/out.
SCOTT HPrior to visiting U-Haul we visited a different storage location. We was greeted by Richard and he offered what we were looking for and in the right price range. Great Customer Service!!
polite l | Overall ExperienceI never pulled a trailer before,Bill helped me and gave me the confidence that I could handle it , if you want help and not just a sale, Bill is your guy !
gary p | Overall ExperienceUpon picking up my rental truck I was told the last renter did not fill it up all the way and I was receiving it at 1/4 tank and I would have to return at a quarter tank. Once I started the truck, it was on Empty below an 1/8. I went back in to get the rep out, she stated that trucks are never given out at what it needs to be returned at. Despite what clearly states on the contract and within the truck on the gas gauge sticker. I needed the truck for a move that day and didn’t have time to deal with a neglegent I haul rep. Truck was returned at 1/4 so the next renter didn’t have to deal with this issue. Overall I’ve had to rent Uhaul trucks for years and never had this issue. This location doesn’t honor typical Uhaul policies.
anthony vStorage unit was very good for a reasonable price compared to. Other storage companies.
Stephen G | Overall ExperienceI paid for indoor storage to avoid mold on my items and that’s exactly what I got. Then management told me to make a claim for my units insurance rather than to let me know they would be looking into the problem. The associate I worked with was super nice and helpful but I certainly worry for the people keeping their stuff there. Somethings insurance can’t replace.
Shannon P | Overall ExperienceGreat
kathy T | First ImpressionsThe whole staff, friendliest EVER!! Thank you all.
JOHN W | Overall ExperienceService was awesome. Nothing to improve location already runs as efficiently as possible ms.denise had my truck ready to go. Walked in she confirmed my information printed my contract and highlighted all the right stuff and had me out the door working on my move
charles hGreat facilities! The Staff is friendly and supportive. The facilities are extremely clean and well kept. Strongly recommend …
Thomas G | First ImpressionsGary and Dale are the best. They made this very easy and smooth for me.
dawn c | First ImpressionsThe owners were extremely helpful and everything went very well
melanie r | Overall ExperienceStaff is top notch! If you want to rent a Uhaul vehicle, this is the place to go!
Lawrence Oalways great at this location !
Daniel O | First ImpressionsThis facility is extremely clean and the staff are great. Thanks Dale and Gary!
bob n | Overall ExperienceThis was just a great overall experience. The storage facility was absolutely immaculate, well-lighted, obviously temperature control, with easy and secure access. The office staff so friendly, professional and helpful. The kind of people one wants to do business with. Just an all-around great experience. We would definitely use the space again and recommend it to others.
burley l | Overall ExperienceNatalie was very professional, I brought her a problem she offered a solution. Great staff very clean!
Matthew T | First ImpressionsThank you Gary and Dale, your service and kindness was always beyond excellent, I appreciate you both so much Lori
LORI B | Overall ExperienceI had my whole house moved into this location for months ago. It was always kept clean and well air-conditioned and I never had any problems accessing my storage at any time. The bathrooms while waiting for always clean and I would highly recommend this location to store your valuables
LISA B | Overall ExperienceThe website wasn't working when I went to return it. My email from you said to return at 1130pm. I contacted the chat line and the rep said that I was wrong and that the location I was at didn't have after hours drop... Even though there was a drop box. She told me I had to take the van and bring it back the next day. That is not what I scheduled. I scheduled to have it back by 1130pm.
Shawn FWould recommend
justin s | First ImpressionsThe staff at this facility are friendly and great to deal with.
bob n | First ImpressionsI was completely satisfied with the storage unit. The owners were awesome to work with!!!!!
debra s | Overall ExperienceStaff is friendly and helpful. Very clean facility.
Steve C | Overall ExperienceThe attendant was very friendly and helpful.
Jeremy JThe staff was extremely helpful and courteous. They went above and beyond ( and also taught me a few things)
Nancy K | First ImpressionsGary and Dale are top notch managers, but also top-notch human beings. I’ve rented from them multiple times and send as much business their way as I can. Possible to almost enjoy renting storage? Great experience and great facility all the way around.
Keri L | Overall ExperienceSTOP sending this E-mail ,It is not maria nicks E-mail and her name is maria pagnoni NOT maiia nicks!!!!!
maria p | First ImpressionsDale & Gary we’re extremely helpful. The Facility was always in excellent condition. Best one I have ever used.
Austin S | Overall ExperienceGreat service by Gary and Dale, thank you!
Richard V | Overall ExperienceStaff always very helpful!!!!!!!!
BRUCE E | First ImpressionsAs a first time trailer renter, I really appreciate Natalie's help, patience, and followup customer service. Always a pleasant attitude. Everything was perfect.
Ronald SI already sent you another customer! Very nice safe and clean place
GARY V | First ImpressionsThe professionalism and customer service was absolutely outstanding and I felt safe because I left my mask in my vehicle and when I walked in there was one by the door in addition to hand sani the return was flawless
ERIC MStaff extremely helpful and courteous. This is our second unit at the same location.
jacqueline s | First ImpressionsI'm happy with the service here, convenient hours and convenient carts for moving furniture. Thank you for your time.
anthony e | Overall ExperienceVery organized staff and clean facility/equipment.
Phillip FVery friendly and convenient. Will use again when in need.
John h | Overall ExperienceDale was very nice and helpful
thomas d | First ImpressionsDale was incredibly helpful. I have never had any issues or.problems. I would recommend this facility to anyone. Excellent experience all the way.
DONNA I | Overall ExperienceThank you for your help with a difficult situation. You’re the best.
dannielle a | First ImpressionsVery professional staff always very polite and courteous.
charles b | Overall ExperiencePristine facility. No drama. Straightforward. Easy solution. Extremely friendly staff. Made my life so much easier when I was in a tight spot.
Eva A | First ImpressionsFriendly and very professional. Great service.
cherry h | First ImpressionsVery friendly and helpful! They even gave me after hours access during my initial move in. I will use them again for any storage needs!!
Natalie C | Overall Experiencegreat staff
michael s | First ImpressionsFound everything in excellent condition!!
Scotty S | Overall ExperienceThe staff are wonderful. The website is very user friendly to find my storage unit and reserve. The facility is very clean and easy to access.
Shannon S | First ImpressionsMrs Dale and Mr Gary are always helpful and kind. I lost the key to my lock and they had a locksmith they know come and open it up at a very reasonable price especially on the weekend. I never go anywhere else when I need a truck or storage.
BRITT W | Overall ExperienceThe customer service rep, Nattlie, was most helpful and friendly. She made the process easy and stress free!
sharon n | First ImpressionsAnother excellent experience with this uhaul location. We have rented vans and storage units. All the sraff are very pleasant and helpful. Well run business and highly reccommend them.
Elizabeth D | Overall ExperienceGary, Dale and Randy are awesome at making you feel valued and doing a spectacular job. This is the best storage facility I have personally seen in terms of fantastic staff and very clean, well lit and secure premises. I would highly recommend it to anyone. It has been a pleasure doing business with you. Thank you!
kate w | Overall ExperienceI did a verbal review with corporate thank you have a good day 🤗
sandra s | First ImpressionsWell kept and maintained. Staff very friendly and helpful. I would highly recommend these people.
WARREN F | Overall ExperiencePerson at the desk was very helpful!
Rebecca D | Online Move InThe management was WONDERFUL - they were helpful - friendly - kind - informative - accommodating - the place was so well organized and efficient - we arrived sweaty - exhausted and miserable after a long day of hauling and had to unload quickly and they took care of us in no time! They were wonderful...
Jennifer H | Overall ExperienceCould not ask for more
Scotty S | First ImpressionsIt sucks that you got to pay for one day you got to pay for the whole month I have some b******* right there not happy they were very good people they're not happy with me and charge the whole month for less than 5 days
garry b | Overall ExperienceThe staff and owners were very helpful and polite. Initially upon move-in we had a problem but they took care of it in a professional and timely manner. We were pleased and we will recommend them to our friends.
Hildegard W | First ImpressionsThe staff there is always above and beyond friendly. The “compound” , as I refer it, is always clean and well-kept.
JOHN W | First ImpressionsI store my Winnebago Travalto 59G and alternately my Town &Country 2013. After leaving my car in my spot in the rear for three weeks, as I drove out The engine light went on! Good Years service found a rat nest with all sizes in a nest and they had eaten the wires to the engine and to many of the wires to the vehicle. This caused me at the time a bill for almost $400. I have now purchased a new vehicle as I antisipate constant problems with the wires. Also earlier I reported that I was unable to turn the West corner with my motor home as there is a boat parked on that corner and the tight turn caused me to damage my brand new 2020 motor home on the drivers side panel with a damage of over $2500.I was told to use the other entrance on the East side. This is often blocked by cars trucks and the golf cart and trying a different entrance becomes impossible for a good length of time. On Monday I went to remove my motor home and saw many rodents running from the area. I have wiring of electrical also needing to be repaired. This manager needs to deal with the rodent problem before putting vehicles in storage as the damage is heart breaking. This is why the poor evaluation.
judith k | Overall ExperienceDale is an excellent custodian of the building I would recommend everybody there. I consider Gary a friend and not a renter
Dave G | First ImpressionsFriendly and fabulous service. Extremely clean and well maintained.
Jamie O | Overall ExperienceThe gentleman at this location was very professional, courteous and knowledgeable. I was very satisfied with the outstanding service!
Janine N | First ImpressionsAll the employees here are very nice and always helpful. Highly recommend for truck rentals or storage units.
Elizabeth D | First ImpressionsWow! What a great experience and Team you have at that Largo facility! I truely felt very secure and safe! Your Staff are super lovely! It could NOT have been any better! Thank you Dana and Gary, you both tryely feel like nieghbor’s!! Gratefully, Cheryl Richards
Cheryl R | First ImpressionsThe staff at this facility were great! I will definitely use this facility again in the future.
robert n | Overall ExperienceNatalie was very helpful and knowledgeable.
Chris C | First ImpressionsMr Gary is exceptional. The team there is great. I always go back when in need. Thank you so much for your friendly touch
Nesha S | Overall ExperienceGary, Dale and staff are exceptional and go above and beyond to help you with your storage needs.
sam k | Overall ExperienceThank you for being here for me
judith k | First ImpressionsIf and when I ever need another storage unit it will definitely be at U-Haul Moving and Storage of Walsingham Park
allen f | Overall ExperienceMr Gary is always a pleasure to do business with. A down home solid fella!
Nesha S | First ImpressionsGary was professional, friendly and helpful.
kate w | First ImpressionsGary was extremely kind and helpful - he even called me a few times beforehand to explain the location of the truck and the pick up for boxes. He was there on Sunday to help me get a last minute storage space and upgraded it very quickly when I realized I had estimated the wrong size on the phone. He escorted us to the space and was so kind and helpful.
Jennifer H | First ImpressionsIm very pleased with my experience at Walshingham U Haul.
Daniel H | First ImpressionsVery professional and friendly , thx you. AWM
angela m | First ImpressionsThe staff is always ready to help out in any way they can. And the facility is always kept clean and organized. Theyy had all the packing stuff we needed also.
William A | First ImpressionsExtremely helpful staff. Clean, safe, well maintained facility.
Pat h | First ImpressionsThe 2 nicest people I have ever met in my life. My unit contained my irreplaceable family history. They help me so much it was unbelievable. Words can never truly express how grateful I am for you guys. Definitely stop by next time and get some necklaces with my daughters and catch up.
MARIA D | Overall Experienceyou were more expensive than others. the other place I was charged only $60.00 -
christopher d | Overall ExperienceRandy - Sorry, forgot to tell you as I was leaving, the elevator was not working in the D building
Austin S | Overall ExperienceMany storage facilities have opened in the vicinity but I have stayed at UHaul because of the staff and cleanliness.
CONSTANCE R | First ImpressionsStaff ,Gary, was very clear and professional in explaining the contract and services available
Cynthia C | Overall ExperienceGary and his team are very customer oriented. A very pleasant experience.
David B | Overall ExperienceThe owner’s provide such exceptional customer service, you wonder why other companies ( in any industry ) perform so poorly. I will always recommend this location to anyone needing their services !
Karen S | Overall ExperienceSolid, helpful staff, clean, well kept place.
christopher w | Overall ExperienceThe gentleman in the front office was extremely easy to work with and very very nice!
Stephanie P | First ImpressionsWe have lived all over the Country and have used different storage facilities. Dale and Gary have the Cleanest and most Professionally run storage facilities that we have ever used!! You could not find a better place to store your stuff!! Thanks for your help and hard work, It Shows!!!
tammy h | Overall ExperienceI have rented with u haul with dale and Gary, great service and nice people
patti r | First ImpressionsHave rented storage from Gary and Dale three times over the past 10 years; each time it was a good value and easy process.
Leslie S | Overall ExperienceDale was so amazing and great customer service!
Char e | Overall ExperienceYou have a gem in your property manager Dale.
Denny m | First ImpressionsThe owners are one the nicest people I've ever met. Clean facility, well maintained. Just overall great experience every time I use this U-Haul for any kind of rental. Truly blessed they are right around the corner!!
Anthony A | First ImpressionsManagers Gary and Dale are nothing short of spectacular with their communication, well kept storage units, professionalism, and courtesy extended to customers at the U-Haul storage facility. They go above and beyond and make you feel like a good friend or family from the first time you set foot in their U-Haul location.
Justin S | First ImpressionsEveryone is like family
Michael P | First ImpressionsOwners were the nicest people!
Hayden r | Overall ExperienceNone
Cheryl S | First ImpressionsOnly issue was at times vehicles parked across from unit made it difficult to get our vehicle out. However, everything about the facility was top notch. Clean, safe, dry. Would recommend.
Allen T | Overall ExperienceGail & Gary are amazing, very nice friendly Gail really went the extra mile to make us feel welcomed. She is very helpful and extremely informative. She made us feel storing our trailer there was a great idea , safe ,secure,her and Gary are always onsite to help with anything we may need. Old school service,customer care and generally kind people. We are very happy with our choice to use their services
Kevin s | First ImpressionsVery professional, Gary made the whole process very easy, only took a few minutes had two spots let me pick the one that was easiest for me, I would highly recommend anybody to you use your facility for their needs
allen f | First ImpressionsThis is the 3rd time in under 10 years that I’ve needed temporary extra storage. Gary and Dale have provided excellent service and space every time.
Leslie S | First ImpressionsExperience was great, friendly, efficient and helpful.
Wendy M | First ImpressionsGary and Dale are wonderful. I would make phone payments every month and talk to Gary. He was always friendly and always very helpful. This U-Haul location is one of the very best I’ve ever dealt with. I wish them both all best.
michael n | Overall ExperienceLove Gary and his wife! Always there to help and always smiling! It was great doing business with you all..Thank you for excellent service!!!
SUSAN T | Overall Experiencen/a
laurie c | Overall ExperienceThe property management is far above what most locations offer. Thank you Dale and Gary.
Jason L | Overall ExperienceRandy was always very helpful and friendly. Thank you!
David a | Overall ExperienceCompetitive pricing, especially for a big named facility. Great service and friendly people. Safe, secure and clean facility.
MARK P | First ImpressionsNicest. Cleanest. Property. Bathrooms spotless. Feel safe storing my items with the Dixon's. Thanks Jay
Jay K | First ImpressionsVery friendly
Gunter N | Overall ExperienceThe bests
Joao H | Overall ExperienceOwners are very nice . They understood our situation for needing a storage unit (house fire) and got us in one right away. Highly recommend U haul storage.
april b | Overall Experiencevery nice people, easy and reasonable to move in
mary e | First ImpressionsStaff were very helpful throughout the contract, from discussing options, paperwork, questions, right up to an easy checkout.
Andrew L | Overall ExperienceI had a space in this facility for almost 20 years. Do asked me what took so long but that’s for another day. From day one it was first class. The current managers are the best by far. The facility had been spotless ever since they took over. The crowning feature and the best indicator of who these folks are is the sparkling restrooms You will never find a cleaner more sanitary public restroom anywhere in Florida If you need short term or long term storage this is the place for you
JOHN M | Overall ExperienceGary and his Wife are awesome!!!
ANISSA R | Overall ExperienceThe Dixon’s know the property and they care.
Jason L | First ImpressionsStaff were helpful and explained everything thoroughly.
Andrew L | First ImpressionsStaff was extremely helpful and courteous in every respect.
David K | First ImpressionsVery good, clean and efficient facility.
behrokh a | Overall ExperienceThe staff at this uhaul storage are friendly and professional . I rented a unit for 5 years and never had any problems. When it was time for me to leave they were very helpful especially Randy.
JAMES C | Overall ExperienceVery pleased with the storage unit and helpfulness of the employees. William Barnes
virginia m | Overall ExperienceTop notch management
Robert C | Overall ExperienceEveryone was more than helpful
george d | Overall ExperienceExcellent experience
shane w | Overall ExperienceYou will not be disappointed Great place clean and easy going people working to help you!
Janice F | Overall ExperienceGreat workers and new the business. We’re a great help will definitely use again and recommend.
Catherine G | Overall ExperienceI was pleasantly surprised at every stage of the process. I would absolutely recommend the Walsingham Rd facility to any and all.
Paul E | Overall ExperienceGreat Experience
Rob R | Overall ExperienceDale and Gary are great and so is Randy. Outstanding experience.
Rob R | First ImpressionsWe had a great experience. The staff was extremely helpful, and the process was quick and easy. Thank you!
heather f | First ImpressionsFriendly, easy to do business with.
delano r | Overall ExperienceI appreciated Chris taking the time to find me the unit closest to the elevator and make sure my gate code worked. Great customer service!
Allison B | First ImpressionsStaff is what really makes the difference
Robert S | Overall ExperienceDuring a stressful time Uhaul employees treated me so well and were so helpful! Thank you so much for your help!
christina j | Overall ExperienceI have had 2 storage units at this location for over 12 years. The staff at this location have always been very helpful and it has been a pleasure to keep our things at this location. Thank you
HARRIET W | Overall ExperienceVery quick and knowledgeable service.
jeff a | First ImpressionsI had the storage unit for nearly 2 years and not one time did I experience an issue. They staff was always so friendly and willing to help.
travis k | Overall Experiencewas very satisfied with the service.
Joseph C | First ImpressionsThis experience was by far the most professional and pleasant one I have ever had in over 30 years of using U-Haul. Mr. Dixon was helpful, personable, and accommodating with our circumstances.
Jason L | First ImpressionsWe felt safe and secure with our stuff in storage .
julia p | Overall ExperienceWhat a great facility! Clean, well maintained, secure, owners are delightful!
elizabeth m | First ImpressionsThey were very friendly & helpfull with everything . And were very nice.
Tara M | Overall ExperienceThank you. I will use you again if needed.
michele p | Overall ExperienceAll staff were very customer service friendly. I will definitely recommend this U-haul facility to anyone that is looking for a Great facility for storage. fron a very happy customer
allen f | Overall ExperienceNice friendly people, nice facilty
JEAN R | Overall ExperienceVery clean facility. The managers, Gary and his wife Dale were great to work with. Very friendly and helpful.
PERRY K | Overall ExperienceVery nice, friendly, and went out of her way to help me!
carly d | First ImpressionsGary Who works in the office is always friendly and pleasant.
steven y | Overall ExperienceVery safe and clean. Thank you!
Lois H | Overall Experiencethank you again for your service I-Haul.
Jean B | Overall ExperienceYes i would recommend this storage to anyone. They were pleasant. Make sure my stuff was in good condition.
daphane p | Overall ExperienceClean, well maintained and managed facility.
jeff s | Overall ExperienceEverything was great
Geraldo B | Overall ExperienceVery nice guy helped us.
Patricia R | First ImpressionsDidn't like that you had to rent a gate opener to by pass using the pad, which wasn't included in the cost of the unit
larry v | Overall ExperienceI have had my storage unit there since 2005 and I have always be very pleased with the facility. The staff is helpful and courteous and the grounds are spotless. I highly recommend them.
JUDITH M | Overall ExperienceGreat experience. Will recommend to friends and family.
ELIZABETH S | Overall ExperienceThe service we received was very good from all the staff. When we were on site going thru the stored items someone from the staff would stop by and offer a greeting along with bottles of water.
FRANK S | Overall ExperienceThis was the best part of my move. The staff was very professional and kind. I would recommend them to all my friends and family.
CAROL W | Overall ExperienceI have used this U-Haul storage before it’s wonderful the grounds are clean safe and the staff that run it are excellent. Thanks again 👍🏼👍🏼👍🏼👍🏼👍🏼
Robin j | Overall ExperienceI have no complaints. Staff was always courteous and the facility is clean.
DAVID G | Overall ExperienceFantastic experience. Just needed a short term storage unit rental, Gary and Dale were welcoming, accommodating, and preofessional as well as friendly. Look forward to using the service again.
richard v | Overall ExperienceStorage and truck rental industry gouges you with outrageous prices.
Daniel T | Overall ExperienceThanks Gary and Gail I love how you take care of the U-Haul facility and you both are always there to help. Thanks again, Robin
Robin j | First Impressionsthese people are so nice you feel like having them over for dinner and the place is so clean the building looks newer because its well kept i will always recommend this uhaul on walsingham rd
Laura P | Overall ExperienceVery nice
allan s | Overall ExperienceThey were very helpful.
diana s | Overall ExperienceDale and Gary were extremely helpful during our relationship. We felt that our facility was safe, clean and very accessible.
don p | Overall ExperienceVery safe, clean and the owners were so kind and helpful. I would suggest this place to anyone that needs help with storage.
Paula N | Overall ExperienceThe thing is that it was a little pricey for the space and I would also let they know that.
Hipolito S | Overall ExperienceI suggest providing us the ability to access our space at all times without having to pay extra for evening access
David F | Overall ExperienceI liked the facility except it was too far from my new house to keep driving back & forth. The owners & staff were all very helpful.
Beth A | Overall ExperienceGreat service
Jim T | ReservationGreat experience
Brian G | Overall ExperienceFriendly and accommodating.
Candance P | ReservationNever had any problems.
WILLIAM B | Overall ExperienceEverything went very smoothly thanks to everyone help.
Cathy S | ReservationClean, safe and good price!
sarah j | Overall ExperienceThanks very much!
Mark P | Overall ExperienceI kept a storage unit here for six years and it was an exemplary experience. That staff were always friendly and helpful. The buildings and ground were always well maintained. Highly recommend.
STEVEN H | Overall ExperienceStaff was the best, helped me several times. The only thing was that I didn't have 24 hour access.
ELMER W | Overall ExperienceMr. Dixon was very friendly and professional. He took care to be sure our vehicle was placed in a place we would like.
Paul S | ReservationManagers Dale and Gary went the extra mile to accommodate the needs of the customer. This was a great experience for me and my family. We will definitely return when we have storage needs.
ronnice c | Overall ExperienceThe staff was very friendly the grounds were always well kept I took one of the non-air-conditioned units so it was a little warm but that was to be expected I can say I never saw a bug or Roach!
David P | Overall ExperienceI would recommend U Haul for storage facilities to friends and neighbors. Thank you to the friendly staff.
contance s | Overall ExperienceIt was very convenient
Maureen W | Overall Experienceno complaints
John M | Overall ExperienceVery nice staff – the facility was clean and had easy access
SHAWNTEE S | Overall ExperienceThe facility was a very convenient location. The staff was amazing. Always felt safe when I needed to get access to storage unit. The price was higher than I expected, but overall pleased. Thank you
denise v | Overall ExperienceGreat location to the beach,felt very secure leaving my trailer there.Staff is fabulous. Won’t hesitate to use you again.Thank you!
Thomas A | Overall ExperienceExperience was very good
Greg R | Overall ExperienceVery accommodating
dorothy i | Overall Experiencegreat people to work with!!
Clifton B | Overall Experience