Customer Reviews for U-Haul Moving & Storage of Wilkes-Barre

Rating:

5.0

The Roof was leaking but it worked out for us

Rating:

1.0

Rude and nasty employees

Rating:

5.0

Good

Rating:

3.0

Had mice poop in all my stuff.. it was am outside storage so didn't make a issue if it.

Rating:

5.0

Super friendly, helpful and professional staff. Corey was very patient and kind as he answered my questions and explained the storage unit and truck sizes and prices.

Rating:

1.0

Staff lied and information was misleading.

Rating:

3.0

I couldn't get inside. Card wouldn't open doors but was able to log me in. When called for help man was rude. After 10 mims finally came outside to help me get inside. Told me I was rude. This was 4/6/25 @ 1030 am ish. There was mold on my couch which was stored inside the unit. $116 is alot to pay for attitude and mold.

Rating:

5.0

The moving service we used through the UHAUL service, Moving Labor, they were amazing!

Rating:

5.0

Get rid of the girl with the purple hair

Rating:

5.0

I was unhitched and completed before i even knew she was doing it! Super quick getting me back on the road.

Rating:

5.0

Basic help

Rating:

5.0

the employee gave me basic help but he was not very kind at first

Rating:

5.0

it was a great experience. The pods were delivered and picked up when I was told they would be all of my items arrived without anything being broken. Thank you again for a great experience.

Rating:

5.0

Excellent service 👍

Rating:

5.0

All went well I had no complaints whatsoever my first time I had to rent a truck to move it was easy to schedule a time would recommend to family and friends

Rating:

5.0

great guys

Rating:

5.0

Very easy renting n returning, great staff.

Rating:

4.0

Staff was great .

Rating:

4.0

Just the greeting at the front desk. Everything else was great!

Rating:

5.0

Good people

Rating:

5.0

My experience today was one of absolute delight! Russ was SO helpful and Patient!!! I had a problem with my payment because I forgot I placed a maximum amount my debit card could be allowed per day in case of identity fraud. Russell was IMMENSELY patient and kind!!!!! It took almost an hour to sort out everything, but during the wait, he spoke with me and my daughter and reassured us that it was no problem :-) I've never had as good of an experience with U-Haul in my 64 years of using U-Haul!!! Now that's saying something!!! 😃

Rating:

5.0

Staff at counter need to great people not interested in looking at their cell phones

Rating:

5.0

Cancel your app. Your app is a disaster. It took me a half an hour to upload photographs and then I had to practically redo everything else at the location the app is a waste of time for your customers I will never do it again

Rating:

5.0

A little upset over the fact that I did not use the storage unit for the entire month, but was not refunded for the rest of the money that was left over for the storage unit that I did not finish out for the month

Rating:

3.0

I was disappointed to learn that there would be no money refunded when we emptied the unit. We rented on the 22nd of the month and returned the swipe card on the 2nd. It seems unfair to pay for days that weren’t used and in all likelihood the unit has been rented to the next customer.

Rating:

4.0

Dominic was especially helpful in our receiving the pod. very nice and helpful.

Rating:

5.0

Russ was a great help!

Rating:

5.0

The issue was when I went to my original pick up location the person there didn't have the key nor I was able do it remotely with my phone because it wasn't set up this way. I was told to go to this other location 231 Murdy to pick up the rental. When I get home the dolly wasn't inside the truck. I had to go back and pick it up. When I'm trying to return the rental the location I was told to take it to originally was in Chrysler Ave in schenectady NY 12303. There was a lady with the door closed nodding off with the door lock obviously on drugs. I couldn't returned the rental there I had to drive to 2516 Hamburg street Schenectady NY12303. To said I wasn't please with the entire experience is an understatement..

Rating:

1.0

Complete rip off. Will never use them again. The lady at the counter was so rude too! Never again!!!

Rating:

5.0

Only thing I would change is the access to the heated units… when moving you never know where half of your stuff is so sometimes you realize you left something you needed for work the next day in the unit. It is convenient that it opens at 5 am to you have plenty of time to get to the unit early but access until midnight would be best in my non expert opinion. Your staff at the Wilkes barre township location were OUTSTANDING!! Very prepared and helpful. Organized and swift their service and explanations of all the information being presented.

Rating:

1.0

Customer service is awful from the employees to manager ….rude nasty not welcoming at all

Rating:

1.0

The mirror kept moving I was half way down the highway when I first noticed there was an issue with the mirror and I kept haveing to stop to fix the mirror very dangerous

Rating:

5.0

For me it’s okay

Rating:

5.0

Everything is good.

Rating:

5.0

Large inventory of a variety of units. Plenty of staff to assist. Pro Tip: use their phone application. Easy check in too.

Rating:

5.0

Clone Cory ! He is the best !

Rating:

5.0

I left some free backscratcher's for everyone we manufacture them in wilkes barre

Rating:

4.0

Make sure to check the original reservation made on the app

Rating:

4.0

Staff (Customer Service) was polite and considerate.

Rating:

4.0

Estanislao

Rating:

3.0

I was promised a date of Friday 12/20 and they did not get delivered to the storage unit on that date. I paid guys to u load the pod the next day. One of the guys showed up at 10ish am and said the containers were not there. I had to pay him OT when the containers finally showed up Why cannot UHaul deliver anything as promised(under contract) Years ago my son went to order a pull behind to move from WA to SC and when he arrived they did not have it available for him. He had to drive an hour away to get one. I will definately think hard about when it is time to move the rest of my stuff down to SC.

Rating:

1.0

Customer have bad service

Rating:

2.0

Make sure truck is ready at the time expected

Rating:

2.0

The pick up was wonderful and the woman who I first spoke with and took care of me was great! Drop off not so much.. the man walked right past me when I walked into the building then just followed me in basically and just grabbed the keys off of me without saying anything to me. I followed him to the truck and he said “it says you rented an appliance dolly” and pointed to the regular low grade dolly in the back of the truck as if I stole the other one or something? I told him that’s the one that was in the back of the truck already. So I guess I was technically owed $3. Then had told me that I STILL owed them $4.50? Now how do I owe you $4.50 when I’m owed $3 for the wrong rental equipment? I went in and paid my mysterious balance without question because I just wanted to get out of there and the woman at the counter said “you will have a remaining balance owed of $5”. WHO IS TRAINING THESE PEOPLE BECAUSE WHAT IN THE WORLD. I know it’s just a few dollars but dear lord I couldn’t even get my appliances down my steps because I had the wrong dolly and it’s not like I was expected to check the back of the truck before I left. That’s not my job. That’s THEIR job. I will never be returning to this location. First and last for everything.

Rating:

4.0

Truck performed well so I was happy with performance. I thought I was trying to get sold insurance which I didn't need though.

Rating:

4.0

Nothing

Rating:

5.0

Stay consistent. Don't fix what isn't broken.

Rating:

5.0

Bien de bien

Rating:

5.0

What can I say? Everything was first class.

Rating:

5.0

The last couple months I have either turned rental equipment in from another state to this location or rented equipment from this location and returned it back to this location, kudos to the Uhaul associates that work at this facility, are always courteous and they have the rental equipment ready for pickup and dropoff is very easy as well.

Rating:

5.0

The employees at 231 Mundy were incredibly helpful and patient. Professional too. It was a smooth experience and I appreciated it greatly.

Rating:

5.0

Great staff working at this location. The rental equipment is ready for pickup when promised.

Rating:

5.0

Truck was dirty in the inside

Rating:

5.0

They are doing a good job at the location 😀

Rating:

5.0

😀😀😀

Rating:

5.0

Very good customer service

Rating:

5.0

The only thing that need to change is this person Russell keeler is to aggressive with the customer,,,I had a bad experience in different situations, bad actitud, bad customer service, very aggressive,,,,those can of people can be in the front,,,,,

Rating:

3.0

Worker was not nice. Truck drove terribly, a 41/2 trip took us 8 hours. Thisa got wet and ruined. Just an awful experience

Rating:

5.0

I am very grateful to this u- haul ,along with the team at this location. Hands down best service and help with everything I needed. There aren't enough thank yous to express how grateful I truly am

Rating:

5.0

The facility i spoke about earlier is mundy street location

Rating:

1.0

I booked a storage unit online which was easy and convenient. However I did not need the storage unit after I booked it. A family member purchased one for me and I had no clue. I got online to cancel it’. I never used the unit I never went to the location , I cancelled it 12 hours later so that the unit was readily available to someone else who needed it: I never received a refund for $120. I called and they told me no refunds. I just received an email stating i owe them $120 when it was already deducted out of my bank. U-Haul is not helpful and I wouldn’t recommend them to anyone I know .

Rating:

1.0

I booked it . Never moved in because after booking I realized we have already purchased another storage unit elsewhere. I cancelled the unit the next morning when U-Haul opened. I was still charged for a full months rent. Not refunded . I called and they said no refunds . Wouldn’t recommend

Rating:

5.0

Great service

Rating:

3.0

My only complaint is that they don't refund you for moving out early. Paid for the last month with autopay but everting was moved out with 3 weeks left for that months rental. I dont think that is unreasonable for such a large company.

Rating:

5.0

The staff were wonderful and VERY customer service oriented. Job well done.

Rating:

5.0

Excellent customer service!

Rating:

5.0

Staff was super friendly and helpful

Rating:

5.0

Extremely patient, helpful and professional! Went out of their way to help me with key cards and unit access. 100% recommend this business!

Rating:

4.0

Unhooking a trailer and trying to lift it off your vehicle yourself is not the smartest thing to have customer do, could get hurt.

Rating:

2.0

Roof leaked ruined my stuff mold and mildew on a lot of stuff watter damage to a cherry wood dresser bowed out the drawers close stink not happy after 2 years of service glad I paid for the insurance every month

Rating:

5.0

Excellent customer service!

Rating:

5.0

The staff in the Wilkes-barre store are awesome, knowledgeable and helpful. They go above and beyond to be helpful

Rating:

5.0

The U-Hail staff at the Mundy Street location are amazing. They have consistently provided excellent customer service and always made me feel welcome. This team makes this business shine. I highly recommend this U-Haul location to anyone who is looking for a moving and storage company.

Rating:

5.0

Great

Rating:

1.0

I had my unit broken into and was never even contacted. I lost out on a few thousand dollars of parts for my car

Rating:

4.0

Only issue was that local U-haul office did not answer the phone due to end of month and short staffed. Unable to confirm storage space reservation through local store. But it turned out to not be an issue as counter confirmation was easy for truck and storage space.

Rating:

5.0

Very helpful,staff was great 👍

Rating:

4.0

The storage unit is great! However the truck was not what I paid for. One corner leaked and it was horrible for driving.

Rating:

5.0

Been there 6-7 yrs. Will you miss Me? Always clean and perfect climate.......

Rating:

5.0

Na

Rating:

5.0

Just needs a elevator the steps hurt me going up and down with my kidney disease, Plus my lungs hurt due to my asthma.

Rating:

5.0

Please provide a storage facility near Sharon, CT. We still need your services but the closest storage is about 1 or 2 hours away. 🥺 The storage we used in Wilkes Barre, PA was an awesome experience.

Rating:

5.0

Customer Service is outstanding. I don’t know the gentleman’s name, but EVERYTIME I came in he was very pleasant….Thank You

Rating:

5.0

Id like to thank the staff at the Wilkes-Barre office for their protection and serenity I got knowing that this office was there to handle any issues especially when the weather was bad ( my lot was open to the elements) they reached out and when I needed help with my property they lending a hand and a heart! Thank you for being human!!

Rating:

5.0

It was a storage space. No issues.

Rating:

2.0

The storage facilities were extremely small for over $125. I ended up getting 2.

Rating:

5.0

The people were great. A+

Rating:

5.0

All’s Well that Ends Well. Management and staff very professional.

Rating:

5.0

Staff was very nice.

Rating:

2.0

Access was incredibly difficult from the outside and no one would answer the intercom or take a phone call while trying to gain access. A few of my antique pieces sustained moisture damage while in storage. The staff were just incredibly rude and uncaring. The lights would go out constantly when I was trying to consolidate items in the storage unit and I'd have to step out in the hall again for the lights to come vack on. I would NOT recommend this facility to anyone. It was not a good experience and I am relieved to be done with UHAUL of Wilkes-Barre!!

Rating:

3.0

Right next to my project and that couldn’t have been more convenient.

Rating:

5.0

Staff was very helpful knowledgeable and caring Ty so much to the staff

Rating:

5.0

While it was well lit, the lights were movement sensitive and there were times that my height wasn't enough to register- and i'd walk half the length of the hall before they were activated. if i was inside the unit itself i'd have to use a flashlight to find anything inside because there was no lighting in the bigger units. as well as all the lights would go out on me if i didn't pop out every so often to show movement. i'd also recommend a way to get heavier object up there stairs with a small lift on one end or another- more for convenience of those who can't get help. also the units on the end that swing open and block the stairs is difficult to work with as well, maybe swap the hinges so stairwells don't get blocked by doors. only other problem was for larger objects maneuvering them around some angles were kind of difficult but not completely impossible.

Rating:

5.0

Easy to get in and out. Front desk employees are very helpful. Paid $100 month.

Rating:

5.0

It was great and my mom can from jersey city to help me and she was amazed how everything was well connected with the storage and everything in one spot I’ll definitely recommend you guys thank you so much with all the help.

Rating:

1.0

I was not able to gain access to my unit because the card was not working nor the pin would work I was there for over an hour with the staff trying there best to solve the issue but nothing worked. U-Haul need to upgrade there system because this is a very old problem since I started 3 yrs ago and still the system always has a problem giving access

Rating:

4.0

I found several sharp objects like screws, metal, etc which could puncture a tire driving in front of the storage unit. I picked them up and threw them away. Other than that,all seemed well.

Rating:

1.0

When I was in the hallway the first time to move in my legs were covered in fleas from another storage unit. The best things about my experience was that I experienced the infestation prior to moving my belongings into the facility, at this time the prevenative measures worked from bringing the bugs into my home, and that a refund was provided.

Rating:

4.0

Nice ppl

Rating:

4.0

I reserved a outside storage unit and when I arrived they told me the only a indoor unit. I explained that the representative on the phone ensured me that a outside unit was available. Since the one that was offered to me was insufficient for my needs I had to locate a storage facility away from my desired location and rent it.

Rating:

5.0

Staff was very helpful and friendly

Rating:

5.0

It is very rare for me to give 5 stars to anyone for anything however as a Business owner I am well aware of the importance of feedback From customers. I have dealt with several of the u-haul locations In the area however my experience with this particular location is that they went above and beyond what I could have Ever expected. I believe the woman I spoke to more than once was the manager, I had a few small issues On my part And questions concerning my property Over the 8 months it was there. each time she politely and professionally answered my questions and solved my issues with 100% satisfaction I can honestly say I have Absolutely nothing negative to say about this location Or the people in charge they're of. These days it seems everything is a hassle and Takes twice as long as it should But I am grateful knowing If I need anything it will be a quick and pleasurable experience With one less thing to worry about. Sincerely Michael Petsko

Rating:

4.0

Question 1 proper lighting was a outdoor storage

Rating:

5.0

Vehicle provided was sub-standard.

Rating:

5.0

The two lady’s and the guy where great and definitely love the team work nice and fast but I was the one acting all slow I’m sorry lol I couldn’t even find the button for the water and then the guy help it was right in front of me it was to funny but definitely great business.

Rating:

5.0

Friendly, helpful and very convenient... rented a truck and storage unit in approx. 30-40 minutes, and thats after being shown the example units and upgrading our original order. Truck return after hours was very easy also... took 3 pictures and dropped keys in lockbox.

Rating:

1.0

Bad costumer service

Rating:

2.0

Ashley I believe her name was, she acted a bit stuck up, when I asked questions she tried to talk in circles like I was an idiot thinking she was slick. She had told me her words exactly if I return the truck with a certain amount of gas I will receive a refund of $75. When I had put $30 in the tank and went to get my refund she then lied and said I'll just be receiving a $5 refund. She then proceeded to say if I didn't fill it up I then would be charged $75 which she didn't say when I first went to pay for everything. It also stated in the paperwork I received and the screenshot I took from you that I would only have to pay $30 if I didn't fill up the tank to where you guys wanted. Either way she was deceitful, a but rude and your company and paperwork needs to get in order. As well as your training. I'm five months pregnant and I wasn't in the mood to go back and forth with her at that moment. I instead was going to contact HR regarding this bs. She also charged me for an amount of mileage unknown to me when she had asked me I told her I wasn't sure then looked it up to tell her. She had already put it in without waiting. This whole process was ridiculous and a waste of my money when I could've went to somewhere that wasn't uhaul and gotten more respect, better service, the products I actually wanted for a much MUCH cheaper price! I will be emailing this to an hr email and j do expect an email back.

Rating:

3.0

There was a wet spot in our storage unit, no lock was left behind like we were told so we then had to go get our own, and I’m very surprised there is no elevator or something to help move heavy things to the second floor.

Rating:

5.0

Payment issues should have frustrated me but the rep that helped me did everything to get my card to credit card to work and the fact I couldn't find my driver's license....got my spot and the stress is gone!!

Rating:

2.0

Was told there were no units available so I drove several miles to another location. They went online and reserved a unit from the original location. Had to register twice because I lost the screen when I went to check a phone number. Was given a code but didn't explain how to use 2 different keypads. Eventually was given a swipe card to use. Was not told to ask for one. Eventually it all worked but more difficult than it needed to be.

Rating:

4.0

Overall I would say 4.5 stars, Nothing is perfect so I don't do 5 stars and the businesses that get 4.9 stars from me, Not only do they have to be perfect their prices have to be shockingly low as well. I don't think your prices are extremely high but they certainly aren't extremely low either. All in all it is a very clean and well maintained facility and I feel confident that my belongings are safe in your care.

Rating:

5.0

Facilities were very clean. Access was convient and easy to load into and out of. Love that my unit was temperature controlled and didn’t have to worry about my items being ruined by mold.

Rating:

2.0

Uhaul is a deceitful company they play games with the customers I rented a truck and storage room but there never was any storage unit available so I am stuck with a truck full of contents from an apartment with no place to store them and no place to park the vehicle also I have to leave the other items in the home and forfeit them because we couldn’t unload the truck at storage and retrieve the rest of the furnishings we are loosing resources they sent me to two different storage places each had no storage unit but they gave me reservations For each of the storage facilities

Rating:

5.0

Excellent staff and customer service and a great price.

Rating:

5.0

Staff was extremely professional AND friendly. An absolute pleasure!!!!!

Rating:

2.0

Couldn’t get my couch to fit in the door. Was charged more than I was told I would be.

Rating:

5.0

Clean and temperature-controlled facility. The storage unit was perfect for the amount of things I had, and access was easy.

Rating:

3.0

800 Number hold times are TERRIBL:E Tryng to get hold of someone is way too difficult

Rating:

5.0

Everyone is always very friendly and helpful...

Rating:

1.0

The lady that attended me is rude disrespectful ignorant and prejudice.

Rating:

5.0

Hard to get through on the phone and what shows on the website isn’t the same what they have available for storage units

Rating:

5.0

rience with u-haul was fine. One suggestion: while working on cleaning out our unit, the lights went off every ten minutes or so because they work on motion detection. That left us in the dark until someone walked to the end of the aisle to make the light come back on. Perhaps these lights could stay on a bit longer?

Rating:

3.0

Desk staff could be a little more helpful and friendly. There was no clarity in regards to my move-out. My unit was wet (not soaked) due to rain. The unit size was suffice to keep my stuff for 2 months.

Rating:

3.0

I had a problem with the tires pressure on the truck and it scare me yous should have to chela I all this stuff out before renting your truck i did tell the guy at UHaul about it I should get some kind of credit back on my card .

Rating:

1.0

The storage locker leak water and All of the contents of the locker got wet!!! The insurance that I paid for is worthless, the only thing good about my U-Haul experience was Ashley in the office, she was the only person that gave a dam!!! Thanks Ashley, the rest SUCK!!!

Rating:

2.0

Had my personal belongings in there for like 7 months an didn’t take insurance but was also not informed that the storage unit I rented would leak lots of water so when I decided to move out my belongings I came back to a broken glass table picture frames soaked boxes with my family’s personal belongings an a bed which paid almost 2000 dollars for chewed up by mice an mice crap on an in some of my belongings took pictures an thought about getting a lawyer for damage loss due to not being informed it had mice unit an mice crap plus my family stuff destroyed an my bed will never do business with them or u guys again an yes I’m gonna look into a lawsuit unless u guys reimburse me for all months paid in an pain an suffering for my losses an not informing me of the storage unit condition besides the fact I didn’t take storage unit insurance I know my rights an what u guys did or rented to me was wrong

Rating:

5.0

My only complaint is thanks to Covid-19 lockdowns this year, it took a lot longer to sell my home than expected, but throughout the whole process you guys were great and I was able to got back into storage to retrieve the books and crafting supplies that helped keep us sane when we couldn't go anywhere.

Rating:

1.0

I had a reservation for a unit, the staff was very friendly her name was Ashley, however you didn't have a unit for me. All of the units in the building had locks on the first floor but we're not taken out of inventory so I had to scramble and find another location for storage. I never got to move in. I don't know that I would ever use U-haul again. I had a horrible experience getting my truck in South Carolina where you have a remote location that can't pick up GPS running a 24/7 pickup. I then had to drive 49 minutes to the next location to pick up a truck 20 miles outside of my way period then the owner hit the truck off of the gutter coming out to deliver the truck to me. I really think there needs to be more reliability during this time when you're not going to have people at a location on a Friday to hand you keys. I will never use your 24/7, or your online reservation service again. I was extremely disappointed being that I've used U-Haul several times for moving in my past. My entire schedule got messed up because of inconsistency within the U-Haul system. This is a no reflection of Ashley she was very personable and very professional. She even offered to call your Kingston location but by that point I had just about had it and was trying to keep my composure. It was in my best interest to go outside of U-Haul for my storage unit.To say I was disappointed in your company, is an understatement.☹️

Rating:

5.0

The only negative comment that I have is after the WIlkes-Barre Twp facility was damaged by a tornado, being a former police officer in that town, I know there was damage. Trying to get information on my unit was very difficult. Nobody from uhaul reached out to me. It took several days and multiple phone calls to determine all my contents were in fact safe.

Rating:

5.0

I did month with the storage and I didn’t have a problem thank you

Rating:

5.0

Ashley was terrific. I’d hire her away from you if my company was in PA

Rating:

5.0

The staff here goes above and beyond! I cannot recommend them enough. Ashley and Christian were incredible, I had my car out at their storage facility for a year I wasynt sure if my car would start after sitting so long so they went out and tried it for me before I got there preventing me from having to go back to get a new battery or jumper cables after finding out on my own. Saving extra Uber costs and time. Thank you guys for everything.

Rating:

3.0

units that are supposed to be “ground level” actually have about a 6 inch lip. ground in front of units has not been paved so it is difficult to roll heavier items into unit. office was no help and did not even have ramps to accommodate.

Rating:

5.0

The Guy that took care of me was great took the time to explain everything to me.

Rating:

5.0

great service excellent way to see storage sizes

Rating:

4.0

Staff and facility are the best of my experience, but the automated charge system is one of the worst I experienced for sometime. I did not expect such big company has such bad system.

Rating:

5.0

The female that was working at the desk when I signed the contract was extremely helpful and courteous. She made our moving experience less stressful.

Rating:

5.0

Brian was very helpful and courteous; storage facility very clean and well organized

Rating:

5.0

Excellent rental and service!

Rating:

1.0

First the until I had was leaking and ruined my personal belongings. Than upon removal of my stuff I was made to pay a full months rent and my stuff was there 2 weeks

Rating:

4.0

Convenient location (for Wilkes University). Will be back in May.

Rating:

5.0

Great choice

Rating:

5.0

My experience was great and the staff very friendly

Rating:

1.0

I will never rent a uhaul again. And I needed one for a cross country trip tomorrow. You guys tell me locations are open where I’m going and they’re closed so I drive 1000 miles for nothing

Rating:

5.0

Very nice and thet were a great help

Rating:

5.0

The service and the employees have always been very helpful and Understanding. Since my Son has been in the Milutary Over FiveYears and I travel with him. Wilkesbarre Service is Superb Thankyou

Rating:

5.0

I would definitely recommend people to rent at this Location.

Rating:

5.0

Very pleasant and helpful staff especially Brian.

Rating:

5.0

The man I had was excellent..he went above and beyond

Rating:

4.0

The staff is excellent and friendly.

Rating:

4.0

Aside from getting charged for 13 extra days the experience was good. The staff is friendly and helpful. One thing that would be really helpful is more room around the buildings for turning trucks.

Rating:

5.0

Great service. Always clean. Staff always willing to assist

Rating:

5.0

Everyone at Uhaul were very professional and friendly!

Rating:

4.0

Nothing

Rating:

4.0

Staff very helpful.

Rating:

1.0

I had an unit with U-Haul for almost a year and one day someone else Just called and cancel my unit without any permission, the location didn't call me or anything. bad customer service -5 star

Rating:

5.0

Thank you for the use of your storage unit even through the tornado it was nice to know my belongings were safe

Rating:

5.0

Could not have expected any better experience

Rating:

5.0

Great people!