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SAM P | Overall ExperienceCustomer Reviews for U-Haul Storage of Findlay
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location is well-maintained.
SHELLY G | Overall ExperienceThere is no better manager at any job as Dakota is a manager at this job. She is a joy to do business with, and U haul should do whatever it takes to keep her!
Jeanette W | First ImpressionsSize of unit confusing
JAMES H | Online Move InI don't believe that the hallway was swept, or at least it was quite a while between times it was swept. It wasn't gross, but it could have been better.
SCOTT G | Overall ExperienceAlexandra and Annabella are Top notch employees providing Great customer service for you're company. Thank you Alexandra for working through the computer glitches.
Dave G | First ImpressionsThe lady took time to help me when it was her time to close n go home at close.. she was very kind. Made it super simple for me. But I can tell she needs help. Seems super eager to work. Utilize that as part of the business
DANIEL WThe lady at uhaul in Findlay off 75 was amazing 👏 she helped me more than she knew !!! Yes highly recommended
Frances B | First ImpressionsAll good. If there was a way Uhaul could incorporate a spare tire for the trailers, that would provide much peace of mind.
WADE HVery great place
ROSA L | First ImpressionsThe office staff at the Findlay facility on Marathon Way were outstanding! Very helpful and friendly. I look forward to using your facility.
Nancy N | First ImpressionsSouth Dakota, Brittany, and Alex are super, super, super employees. They are very courteous, well knowledgeable, and friendly.
JOE L | Overall ExperienceThe text I received with plate number expired before I was able to open, I believe it was to report condition of truck. I tried numerous times to call the office but never reached them. Recording stated they were busy with customer
Timothy OGirls were very friendly and helpful.
RICHARD S | Overall ExperienceI have been a customer with Affordably U Store and came over with the acquisition. This transition was not handled well as customer phone numbers were jumbled and incorrect and my promotional rate was not carried over. I was on autopay but this had to be removed and I now must call in each month to have it processed along with the credit. Dakota was very nice and helpful but I would expect UHAUL to have a better transition process for acquisitions such as this.
ANDREW R | First ImpressionsVery quick and professional help in the store . No issues . Easy instructions
BRANDON DVery nice people and very fast with help if needed.
RODNEY M | First ImpressionsWhere is my balance from u store it. I can’t rate you because I’m an original customer from you store it and they were great but now I’m missing money and I’m unhappy
DAWN M | First ImpressionsNo complaints at all!!!
HEATHER B | First ImpressionsLiked your location and easy access with full size pickup truck. Bill was always friendly and helpful.
JOHN E | Overall ExperienceMade the transition in ownership seamless. Appreciate their communication with me regarding payment options.
SHELLY G | First ImpressionsThe team was great, and the whole transaction was smooth and quick! A special thank you to Shelby Theisen, who was training the team on the day I rented and returned my rental truck; she was great!!
JASON Konly thing is that person on the other side of my unit was spraying alot of bug spray of some kind when I was cleaning my unit out. to the point i had to quit for the day. was way over whelming.. i reported it to a guy up at the office and he went and investigated it
ERIC H | Overall Experience