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brittaney stennisCustomer Reviews for U-Haul Storage of Meridian
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The cab of the truck was dirty. Other than that, all was great. Especially the clerks, they were so nice!
Georganna Mclainevery time my rent was raised the notice stated that the storage facility was regularly inspected for leaks and rodents. i never saw any evidence that it had been inspected as i had a small leak and some signs or rodents over the years.
S.G. CUNNINGHAM JR. | Overall ExperienceBest customer service ever!
STEPHANIE Laughlin | Overall ExperiencePicked u-haul up at 118773 miles and broke down on the interstate at 118779 miles. Stayed in the vehicle 3 hours with temp almost 80 degrees. Had contractor waiting and got product 24 hours later. Very very very bad experience
sandra gilesMore help on high volume days, i.e. weekend
Felecia LeeGreat customer service!!!
William Holton srNothing it great service
billy r davisProcess of renting the equipment was quick and professional very smooth
Don StallworthFrom making the reservation to returning my rental the process was easy and smooth. Rental was clean and in great condition.
Adrian ConwellWe had a great experience at the shop.
tracy langstonMike was awesome
Priscilla Bolden | Overall ExperienceI rented a tow dolly to pull a 2019 Toyota Corolla. I was told it would fit on dolly. It would not. I would have destroyed the spoiler i dropped the front tires in the tire cradle. Very disappointing
mike verleyNothing we left our keys and they called us asap to return to location great customer service
AFLORN HOLMESNone
Dwayne SmithThe customer service at the drop off location was great!
thomas boxVery professional and quick.
R Scott RobbinsIt is so frustrating to make a reservation 3 weeks in advance to then have a U-Haul rep call a day before to tell you the truck you reserved is not available but can drive an hour to get it (U-Haul won’t go get it) or get a smaller truck. I go to get the smaller truck (and extra trailer) and the U-Haul rep tells me the 26 footer is on the way. So I waited an hour after my original pick up time to get the truck I had originally reserved. Super frustrating and all could have been avoided.
Amanda BreazealeKeep it up!!
Robert DoveNothing
robert nobleFast and friendly service.
Clara MclnnisThis has always been a well run professional outfit, right down to clean and well appointed restrooms. Easy in and out, they really know their business.
Christopher HayTy much.
Lawson JonesNeed more drop off locations
Davis DouglasDealt with several employees at this location and all were very helpful. Auto transport was stolen the night before I was to pick it up so maybe lock them up especially with them being so scarce in MS.
Haley VincentNothing everything was good!
mike truhettNothing the staff at this location was excellent & very professional.
Richard BurtonStaff was very nice and helpful. Knowledgeable about about their products
John WhiteThe customer service was excellent, would use them again!
James JoynerEverything was easy and smooth
John WhiteMichael is a great asset to this location. Very knowledgeable and helpful. He goes the extra mile to help
John WhiteWere very helpful and thorough going through everything
janice bagleyGreat customer service! Friendly workers..Thanks for the service.
Reginald WeatherlyMike gave great customer service and I’ll recommend this company to everyone.
peggy sheffieldI have used this U-Haul location multiple times. They have great customer service, they care about their people, the employees are excited to help, good dependable equipment.
CHRISTOPHER LYONSPainless drop off.
Curtis JohnsonAwesome salesperson, a very pleasant experience.
Gregg McNeilnothing needs to change
Bamous WhighamBe a little more aware of what equipment you have available.
Julie WheelerThe prices
JENNIFER ODOMEquipment had electrical issues / faults. Recommendation is N/A as there are no other locations near Meridian, MS.
Amadeush SkoczekI was rented an older 15 ft truck that had >250,000 miles and no cruise control. For the price I paid I expected a better truck. There was a noticeable vibration when driving 60 mph.
Nancy L BrookerVery helpful personnel.
Linton NewlinI was rented a leaking vehicle. My personal family memorabilia is ruined. Glad I paid for the full insurance. Claim pending.
Alan AllredI think it's time for a new transmission.
Antione BrownLarger storage units
lonnie simsThe two gentlemen who helped to finalize my rental return were both very well mannered and friendly. I would recommend this location.
Trilogy HendleyService is always good
Tyrone NaylorThe price was way too much.
Brian StokesNot much - deal with Michael and all is always well!
SAMUEL GRAHAMMy trailer fell off of my vehicle not even a mile up the road. I’m still very disappointed about this. I asked if it was on correctly and was told yes. My car has scratches from this incident and I’ll be filing a claim but still very disappointing
TaneshA MorrisNothing it was great
Nate WilliamsonEveryone was so nice and helpful. Thank you
Mary ReedI plan to rent again. Thanks for everything!
Daniel EtheridgeI was very pleased with everything
betty fullerThe staff and Mr. Mike is outstanding !
carmen campbell | Overall ExperienceThe Meridian U-HAUL in my opinion is great. The management and workers are so very helpful and are there to help the customer in every way possible. I have had to use this facility several times in the past three years and found professional and caring people at each visit. Thank you, Meridian U-HAUL.
Deborah Andrews Knott | Overall ExperienceGood job 👏
Reginald smith | Overall ExperienceThis U-Haul business is an outstanding operation with the utmost professionalism that anyone could ask for while at the same time always putting the customer's needs first!!! The only reason I moved out was due to be hospitalized for 25 days and then needed to retire from the antique business and sell everything I had in my storage unit. Mr. Mike and his staff have been extremely helpful over the years that I have been with U-Haul. I highly recommend Mr. Mike and this U-Haul Center!!!
Richard Burton | Overall ExperienceMy unit did not get swept out before I moved in. Otherwise 5 stars. Great staff. Excellent facility.
JAMES WILLIAMS | Overall ExperienceU-Haul is a great storage facility. The staff is helpful, friendly and very knowledgeable. I would recommend U-Haul to my friends.
minnie mcgriffin | Overall ExperienceExcellent customer service and very friendly and helpful.
MICHAEL TALIAFERRO | First ImpressionsPricey
William Mixson | Overall ExperienceThe 2 men (1 skinny darkskin man & 1 heavy set light skin man) were very nice and helpful. Made the process super fast and easy. Made me feel taken care of!
Mckenzie Ruttley | First ImpressionsSalesman very professional and courteous
debra winston | First ImpressionsSome new employees just learning. Everyone really did the best they could and owner was right there to help them. I am pleased.
JAMES WILLIAMS | First ImpressionsReally helpful and understanding
Tony Landrum | First ImpressionsU-Haul of Meridian has always been a blessing to me never lost anything nor anything was damaged. Always able to access it any time. Great people.
Freddie Evans | Overall ExperienceMike and his staff were very helpful, courtesy and professional.
Gerald Johnson | Overall ExperienceOverall a great place for storage. Convenient access. Only issue was a little mice feces after a year of being stored there.
Caleb Brownley | Overall ExperienceRental rate was entirely too high.
gerald JONES | Overall ExperienceWe had our stuff in storage for approx. 3 weeks. Upon pick up, we discovered mice poop was all over the unit including our belongings. I notified the manager but nothing was done. Upon unpacking our belongings we found mouse poop on most of our stuff. I have to wash all our clothing, linen, and kitchenware articles. Food items had to be disposed of. I called U-Haul and filed a formal complaint.
Dawn howarth | Overall ExperienceBest costumer service ever. Great job. Easy to work with.
Michael Fries | Overall ExperienceI live in Charleston SC and storage was in Meridian MS. U-Haul took good care of my personal item. They assured me more than I thought was possible. Also rent a truck to transport my furniture that was road ready. Very clean. It was a pleasure using U-Haul facility in Meridian. 👍🏼👍🏼
jim bass | Overall ExperienceMicheal and crew are good peoples to work with understand and very helpful. You can’t find a better Uhaul for the caring and friendliness. Thanks to all at Uhaul of Meridian. Nothing ever came up missing or damaged. What a pleasant experience. God Bless Uhaul Freddie Evans
Freddie Evans | Overall ExperienceMike does a great job with his leadership. Honestly, he is the best employee (Manager/Owner) at the site. The only issue I had with my entire service throughout my rental time was at the end. I reserved well in advance a 20’ uhaul truck to get back to Nebraska. I was given a TWENTY SIX FEET truck. I am traumatized. It was a horrible experience. As a female, driving alone over 800 miles this was a horrifying experience. Backing up, parking, etc. I RESERVED a 20’ truck but was “upgraded” to one of the biggest trucks on the lot. The worst drive I’ve ever had. I wish I could’ve gotten my money back. Other than this, I loved uhaul of Meridian on Frontage Rd.
Natasha Mosley | Overall ExperienceGreat staff.. very friendly I flew in from Texas to meridian uhaul and the staff and manager went way above standards
Miles Jones | First ImpressionsU-Haul is always convenient when you need storage space.
daniel black | First ImpressionsI am always go deall with uhaul, I did it for a while at my business
Charles Timms | Overall ExperienceFacility has rats or mice ate a big hole in one of my mattresses and eight flowers and everything else of my stuff
CYNTHIA GALLAGHER | Overall ExperienceMr. Mike and his staff were very knowledgeable of their craft. The front end staff was approachable and courteous. Mr. Presswood made sure the unit was maintained and offered to assist with loading the truck.
Katrina Trussell | Overall ExperienceMicheal is a very people and helpful type person and that gives UHaul that friendly type feeling making you feel as if they care about you as a valued customer.
Freddie Evans | First ImpressionsThese folks are extremely professional and customer friendly!!! They go the extra mile to make everything as easy as possible. I highly recommend using them for any rental and/or storage needs. The facilty is very well maintained, lighted and secure.
Richard Burton | Overall ExperienceThese folks are extremely professional and customer friendly!!! They go the extra mile to make everything as easy as possible. I highly recommend using them for any rental and/or storage needs.
Richard Burton | First ImpressionsGreat service and very friendly
Joel Wagner | First ImpressionsYour staff made the process an excellent experience. Thank you.
Tonya Fox-Doughty | Overall ExperienceMichael and his staff are always professional, helpful and just plain great people. I have used them for over 20 years.
Richard Burton | First ImpressionsA service well provided Thank you UHaul.
Freddie Evans | Overall ExperienceMichael, the store manager, was absolutely outstanding. Customer service is amazing.
Jeremy Chase | First ImpressionsThe Owner and his employees were very knowledgeable and address all my issues. One major concern was the fact my vehicle was hooked on the incorrect equipment , nor was my vehicle in the appropriate gear, and I was not informed. Therefore causing my transmission to go out. Needless to say the were very helpful. Thank you, Katrina Trussell
Katrina Trussell | First ImpressionsWonderful experience
Preston Byrd | First ImpressionsMy furniture was in the storage 6/2-6/7 the rats started eating on a area rug which was leaning against the wall, and I had a love seat ( small couch) it was on top of the big couch they had started eating on the back of it everything else was good and that's the only reason I wouldn't recommend it to no one else
Kenneth Stanley | Overall ExperienceI was very satisfied with my service.
Mia Gaddie | Overall ExperienceMichael was super in working with him and communicating! Very professional!
Carl Deweese | Overall ExperienceThe staff is top notch!
CARL DEWEESE | Overall ExperienceMade my moving too easy as moving is headache enough then then month storage help a great deal because one less thing to worry about only issue was charged $40 more than more then my quote and $40 more than my contract dont know what this was for and nobody can exo Plain but clean.my truck replaced my gas so where the extra $40 go
Rhonda Taskey | First ImpressionsI always go to U-haul, whether it's storage, usage of the trucks or trailer hitch. I Strongly Recommend U-haul to Everyone Thumbs Up
tina graham | Overall ExperienceIf I ever need to use a moving truck, U-haul in Meridian, MS will be the company I use. Great service and great people.
Kenneth wright | Overall ExperienceAwesome services
suarez daniel | Overall ExperienceStaff went above and beyond to make this experience easy and efficient.
Nancy Gay | Overall ExperienceMike and his staff have great customer service. Anytime I need them they were able to assist me with my needs.
Monica Malcom | Overall ExperienceMichael Campbell is such an asset to UHaul. He can be so very busy but will still make you feel like you are the most important customer. He’s patient, very professional and knowledgeable. He will assist you from start to finish with whatever UHaul service you are seeking. He has made me a forever UHaul customer and I have in return encouraged family and friends to switch to UHaul and they too are forevers!! Micheal Campbell, thank you for such a pleasant UHaul experience!
Kita Falleur | Overall ExperienceVery helpful personnel
Virginia Shurlds | Overall ExperienceGreat
Keyundria Moody | First ImpressionsWas friendly and courteous. Answered all my questions
Rodney Spears | First ImpressionsSuper friendly staff
Joseph Robinson | First ImpressionsEmployees were nice and handled a mistake on their end quickly at the pick up location. Employees were outstanding at drop off location.
LATASHIA BELL | First ImpressionsGreat customer service! A special thank you to Mike who was always there for us and his outstanding work ethic! Would rent again in a heartbeat!
stephen shellenberger | Overall ExperienceFairly clean , definitely a couple spiders and bugs in the unit. Overall staff was helpful and easy to work with !
Jude Ampolini | Overall ExperienceThe office personal are very friendly and helpful
glenn roberts | Overall ExperienceExcellent service time after time as I use them quite a bit.
Richard Burton | Overall ExperienceThey really did take care of me through an already hard move they just made it easier on me. Thanks!
Alexandria Henderson | First ImpressionsGreat friendly staff. The storage unit was free from the elements of the weather. My stuff was well protected. Thanks!!
rebecca white | Overall ExperienceGreat and friendly service in a timely manner.
rebecca white | First ImpressionsThank You
tina graham | Overall ExperienceThe over experience was great
shawanda payne | Overall ExperienceWe greatly appreciated the friendly, professional service. I highly recommend U Haul of Meridian.
William Munsell | Overall Experience