Michael is always ready to help. Thank you!
CHRISTIAAN BCustomer Reviews for U-Haul Storage of Meridian
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Best U-Haul location! Friendly people and good service (which is hard to find around Meridian). Will continue to use this U-Haul for all of our motorcycle trailer needs!
KEVIN VThe store manager, Mr. Mike, is the absolute best at customer service, providing above and beyond excellence in UHaul professional knowledge and service. His staff is well trained and knowledgeable about UHaul policies and procedures. Mr. Mike and his staff are a pleasure to do business with.
Earlean R | Overall ExperienceJessica M was fantastic! She was very accommodating and even offered me fresh coffee! She and Michael have always represented U-Haul in the best way possible with their kind and effective service!
JAMES PMeridian was excellent. Great staff, very helpful!
TOMMY BStaff were efficient & most helpful. Great experience!
CARL SNothing
CHARLES BThe staff members were very nice and helpful with finding movers for me.
J SHave no suggestion at this time. I have never had any issues with this location. Always professional and nice
STANLEY WWhen reserving this trailer I told the rep that I was hauling a small tractor. They said this trailer would be more than accommodating. I drove 70 miles round trip to get home to find out the ramps were welded shut and had to go back to the U-Haul office and exchange for a different trailer. As I was driving home the trailer came unhooked from the ball. The U-Haul worker who hooked it up didn't hook it up properly. I returned the trailer to find the drop off lane blocked by other equipment and waited 10 minutes for someone to tell me where to park the trailer. It was a nightmare all the way around from reservation, to rental, to returning the trailer. I truly hope I never have to use U-Haul again!!!!!
MARK MThe staff was extremely friendly, helpful and happy to take care of customers. Jessica was very nice and went above and beyond. Thank you!
JACQUELYN ASpare tires for cargo trailer
GARY WMichael, the owner, was amazing! Excellent customer service! Michael, Robert and Michael all helped us rent a car transporter and provided us guidance on how to load and use the trailer. Michael, the owner, was so helpful. He even let us park our car at his location for several hours before we could load it up and trail it home. I would definitely recommend this U-haul location to anyone.
JULIE DNothing my experience there was perfect
CHARLIE PAs always, an excellent transaction at this location.
JOSEPH DIn and out. Very friendly staff.
WALTER HThe customer representative, Braxton S., was extremely helpful and I am very pleased with the service she provided me with. I would and will recommend this location to anyone interested in the services provided at that location. A 10 out of 10. Thank you.
RANDY KCustomer service when picking up the rental was impeccable. She may have stated her name and I forgot, but she was so nice, helpful, and got me setup & ready to go pretty quickly.
JAWANDA HFast and friendly
AARON Dthanks
Kryton P | Overall ExperienceTwo tires on quote “ a long haul unit” were very questionable for a trip exceeding 1000 miles. Unit looked pretty rough and kept me worried .
KEVEN RThanks Jessica for all of your help!
BRYAN MI would not recommend U-Haul storage. They have rats. The staff didn’t inform me at the time. They will tell you someone has food but overall they knew and still didn’t tell me. I had family members to tell me if they knew I was going to U-Haul not to recommend. Ask questions before you rent with U-Haul. The staff was still nice and have great service
Cashayla M | Overall ExperienceNothing that I know of. Was well taken care of with no problems. Service with a smile. Mike did a great job putting on the hitch for my BMW X3. Very pleased with service.
FRANK BThe owner was helpful.
Travis NThey helped me tremendously and I do appreciate their professionalism.
Lisa KNicer customer service that doesn't act like they mind helping you.
Ann VI had a problem with my rental, but the staff at Meridian U-Haul went above & beyond to remedy the problem & allow me to complete my move the same day.
WILLIAM WI dropped off after hours.
CURTIS JMr. Mike & Jessica provided excellent customer service. Very friendly and help. Thank You Mr. Mike! Thank You Jessica!
Earlean R | First ImpressionsEverything went great, customer service was awesome as well
JASON MAll was well!
Lee OFriendly people. Generally understaffed and you have to wait but the people there are friendly and efficient!
ASHLEY RMichael is the superstar of Uhaul of Meridian.
JESSICA L | Overall ExperienceCustomer service was excellent. Highly recommend.
GREGORY WI rent Uhaul's all over the USA and this is the #1 location I have ever used!!!!!!!!!!!!
RICHARD BYou guys are doing everything right, keep up the amazing work.
LOVELL LEquipment was in a good condition generally. No attention has been given to lubrication of ratcheting mechanisms and lifting mechanisms. Some parts were rusted and locked up making them unusable until I repaired it. U-Haul has a notorious reputation for not maintaining equipment in a safe working order placing customers at risk.
TERRY RFantastic customer service e. Very helpful and courteous.
DENI AComplimentary moving pads would have been nice
MICHAEL LThe truck I rented was terrible. The service engine light came on after a few minutes of driving off the lot. The vehicle showed reduced speed on the dashboard and transmission started to slow down. Got to Lowe’s, which is less than a mile from U-Haul to pick up a stove, the vehicle wouldn’t go into reverse. Had to walk down an extremely steep driveway due to not being able to take the truck and back out. Terrible experience!
LESLIE WEvery thing was good
JAMES TVery friendly people
MARLIN BMichael is truly an asset to Uhaul!
JESSICA L | First ImpressionsMan, I wanted to drop the trailer off in Waynesboro Mississippi And he told me I could and where to drop it off at then when I go to drop the trailer off, they said they was not accepting trailers and I was supposed to drop it off 30 miles north of my house instead of 10 miles south of my house But the Mani and Waynesboro went ahead and took the trailer so I don’t know why the man in Meridian, Mississippi would lie to me about where to drop it off at just a liar
GEORGE SInform customers that a early return after hours, require using the app to complete return. Download the app before you leave. Thank you
PHYLLIS MI was pleased with everything experienced with my stay at Uhaul. Thank you
CORNELL G | Overall ExperienceJanice was over the top helpful. Let her continue doing what she’s foong
STEPHEN LEveryone was very polite
JENNIFER OAgain free is the only way you can improve
MICHAEL MStaff friendly and attentive.
STEVEN BI would recommend, but woukd insist they are better informed on the drop off procedure. No one guided me and I was a little left in the dark about who to talk to or even how to Handle things. They told me to put the key in a drop box and a man met me at the truck and just took it. I was clueless on how to handle things so I reached out to U-Haul twice and they kept telling me to call another number. No one had any firm answers until I got another extra bill which I’m still clueless about why.
BRIANA RThere was a lock on the trailer that I had no key to. I guess it was left on from former renter. I could not get in the trailer at 7pm. I had to have a neighbor come help me remove it.
LORI Ekeep up the good work
JAMES HThank y'all for y'all's help all is good
MICHEAL RThe staff were very nice and helpful!
JERRY OEveryone in there was very helpful and I appreciate them so much I had a great experience with them
LATOYA OExcellent customer service.
MARVIN MEase of rental. Nice equipment. Friendly staff.
CLARK WThe people was friendly
MARK MWhen picking up, personnel busy but very responsive. Great experience!
WILLIAM EThank you!
Rhonda H | Overall ExperienceGarbage
luke j | Overall ExperienceMicheal is one of the best team leader kindest professional hardworking human that I know.. The other workers are great to..keep up the great work!!
carmen w | Overall Experienceevery time my rent was raised the notice stated that the storage facility was regularly inspected for leaks and rodents. i never saw any evidence that it had been inspected as i had a small leak and some signs or rodents over the years.
S.G. C | Overall ExperienceBest customer service ever!
STEPHANIE L | Overall ExperienceMike was awesome
Priscilla B | Overall ExperienceThe staff and Mr. Mike is outstanding !
carmen c | Overall ExperienceThe Meridian U-HAUL in my opinion is great. The management and workers are so very helpful and are there to help the customer in every way possible. I have had to use this facility several times in the past three years and found professional and caring people at each visit. Thank you, Meridian U-HAUL.
Deborah A | Overall ExperienceGood job 👏
Reginald s | Overall ExperienceThis U-Haul business is an outstanding operation with the utmost professionalism that anyone could ask for while at the same time always putting the customer's needs first!!! The only reason I moved out was due to be hospitalized for 25 days and then needed to retire from the antique business and sell everything I had in my storage unit. Mr. Mike and his staff have been extremely helpful over the years that I have been with U-Haul. I highly recommend Mr. Mike and this U-Haul Center!!!
Richard B | Overall ExperienceMy unit did not get swept out before I moved in. Otherwise 5 stars. Great staff. Excellent facility.
JAMES W | Overall ExperienceU-Haul is a great storage facility. The staff is helpful, friendly and very knowledgeable. I would recommend U-Haul to my friends.
minnie m | Overall ExperienceExcellent customer service and very friendly and helpful.
MICHAEL T | First ImpressionsPricey
William M | Overall ExperienceThe 2 men (1 skinny darkskin man & 1 heavy set light skin man) were very nice and helpful. Made the process super fast and easy. Made me feel taken care of!
Mckenzie R | First ImpressionsSalesman very professional and courteous
debra w | First ImpressionsSome new employees just learning. Everyone really did the best they could and owner was right there to help them. I am pleased.
JAMES W | First ImpressionsReally helpful and understanding
Tony L | First ImpressionsU-Haul of Meridian has always been a blessing to me never lost anything nor anything was damaged. Always able to access it any time. Great people.
Freddie E | Overall ExperienceMike and his staff were very helpful, courtesy and professional.
Gerald J | Overall ExperienceOverall a great place for storage. Convenient access. Only issue was a little mice feces after a year of being stored there.
Caleb B | Overall ExperienceRental rate was entirely too high.
gerald J | Overall ExperienceWe had our stuff in storage for approx. 3 weeks. Upon pick up, we discovered mice poop was all over the unit including our belongings. I notified the manager but nothing was done. Upon unpacking our belongings we found mouse poop on most of our stuff. I have to wash all our clothing, linen, and kitchenware articles. Food items had to be disposed of. I called U-Haul and filed a formal complaint.
Dawn A | Overall ExperienceBest costumer service ever. Great job. Easy to work with.
Michael F | Overall ExperienceI live in Charleston SC and storage was in Meridian MS. U-Haul took good care of my personal item. They assured me more than I thought was possible. Also rent a truck to transport my furniture that was road ready. Very clean. It was a pleasure using U-Haul facility in Meridian. 👍🏼👍🏼
jim b | Overall ExperienceMicheal and crew are good peoples to work with understand and very helpful. You can’t find a better Uhaul for the caring and friendliness. Thanks to all at Uhaul of Meridian. Nothing ever came up missing or damaged. What a pleasant experience. God Bless Uhaul Freddie Evans
Freddie E | Overall ExperienceMike does a great job with his leadership. Honestly, he is the best employee (Manager/Owner) at the site. The only issue I had with my entire service throughout my rental time was at the end. I reserved well in advance a 20’ uhaul truck to get back to Nebraska. I was given a TWENTY SIX FEET truck. I am traumatized. It was a horrible experience. As a female, driving alone over 800 miles this was a horrifying experience. Backing up, parking, etc. I RESERVED a 20’ truck but was “upgraded” to one of the biggest trucks on the lot. The worst drive I’ve ever had. I wish I could’ve gotten my money back. Other than this, I loved uhaul of Meridian on Frontage Rd.
Natasha M | Overall ExperienceGreat staff.. very friendly I flew in from Texas to meridian uhaul and the staff and manager went way above standards
Miles J | First ImpressionsU-Haul is always convenient when you need storage space.
daniel b | First ImpressionsI am always go deall with uhaul, I did it for a while at my business
Charles T | Overall ExperienceFacility has rats or mice ate a big hole in one of my mattresses and eight flowers and everything else of my stuff
CYNTHIA G | Overall ExperienceMr. Mike and his staff were very knowledgeable of their craft. The front end staff was approachable and courteous. Mr. Presswood made sure the unit was maintained and offered to assist with loading the truck.
Katrina T | Overall ExperienceMicheal is a very people and helpful type person and that gives UHaul that friendly type feeling making you feel as if they care about you as a valued customer.
Freddie E | First ImpressionsThese folks are extremely professional and customer friendly!!! They go the extra mile to make everything as easy as possible. I highly recommend using them for any rental and/or storage needs. The facilty is very well maintained, lighted and secure.
Richard B | Overall ExperienceThese folks are extremely professional and customer friendly!!! They go the extra mile to make everything as easy as possible. I highly recommend using them for any rental and/or storage needs.
Richard B | First ImpressionsGreat service and very friendly
Joel W | First ImpressionsYour staff made the process an excellent experience. Thank you.
Tonya F | Overall ExperienceMichael and his staff are always professional, helpful and just plain great people. I have used them for over 20 years.
Richard B | First ImpressionsA service well provided Thank you UHaul.
Freddie E | Overall ExperienceMichael, the store manager, was absolutely outstanding. Customer service is amazing.
Jeremy C | First ImpressionsThe Owner and his employees were very knowledgeable and address all my issues. One major concern was the fact my vehicle was hooked on the incorrect equipment , nor was my vehicle in the appropriate gear, and I was not informed. Therefore causing my transmission to go out. Needless to say the were very helpful. Thank you, Katrina Trussell
Katrina T | First ImpressionsWonderful experience
Preston B | First ImpressionsMy furniture was in the storage 6/2-6/7 the rats started eating on a area rug which was leaning against the wall, and I had a love seat ( small couch) it was on top of the big couch they had started eating on the back of it everything else was good and that's the only reason I wouldn't recommend it to no one else
Kenneth S | Overall ExperienceI was very satisfied with my service.
Mia G | Overall ExperienceMichael was super in working with him and communicating! Very professional!
Carl D | Overall ExperienceThe staff is top notch!
CARL D | Overall ExperienceMade my moving too easy as moving is headache enough then then month storage help a great deal because one less thing to worry about only issue was charged $40 more than more then my quote and $40 more than my contract dont know what this was for and nobody can exo Plain but clean.my truck replaced my gas so where the extra $40 go
Rhonda T | First ImpressionsI always go to U-haul, whether it's storage, usage of the trucks or trailer hitch. I Strongly Recommend U-haul to Everyone Thumbs Up
tina g | Overall ExperienceIf I ever need to use a moving truck, U-haul in Meridian, MS will be the company I use. Great service and great people.
Kenneth w | Overall ExperienceAwesome services
suarez d | Overall ExperienceStaff went above and beyond to make this experience easy and efficient.
Nancy G | Overall ExperienceMike and his staff have great customer service. Anytime I need them they were able to assist me with my needs.
Monica M | Overall ExperienceMichael Campbell is such an asset to UHaul. He can be so very busy but will still make you feel like you are the most important customer. He’s patient, very professional and knowledgeable. He will assist you from start to finish with whatever UHaul service you are seeking. He has made me a forever UHaul customer and I have in return encouraged family and friends to switch to UHaul and they too are forevers!! Micheal Campbell, thank you for such a pleasant UHaul experience!
Kita F | Overall ExperienceVery helpful personnel
Virginia S | Overall ExperienceGreat
Keyundria M | First ImpressionsWas friendly and courteous. Answered all my questions
Rodney S | First ImpressionsSuper friendly staff
Joseph R | First ImpressionsEmployees were nice and handled a mistake on their end quickly at the pick up location. Employees were outstanding at drop off location.
LATASHIA B | First ImpressionsGreat customer service! A special thank you to Mike who was always there for us and his outstanding work ethic! Would rent again in a heartbeat!
stephen s | Overall ExperienceFairly clean , definitely a couple spiders and bugs in the unit. Overall staff was helpful and easy to work with !
Jude A | Overall ExperienceThe office personal are very friendly and helpful
glenn r | Overall ExperienceExcellent service time after time as I use them quite a bit.
Richard B | Overall ExperienceThey really did take care of me through an already hard move they just made it easier on me. Thanks!
Alexandria H | First ImpressionsGreat friendly staff. The storage unit was free from the elements of the weather. My stuff was well protected. Thanks!!
rebecca w | Overall ExperienceGreat and friendly service in a timely manner.
rebecca w | First ImpressionsThank You
tina g | Overall ExperienceThe over experience was great
shawanda p | Overall ExperienceWe greatly appreciated the friendly, professional service. I highly recommend U Haul of Meridian.
William M | Overall Experience