There should be, a discount for seniors and veteran
Roscoe CCustomer Reviews for U-Haul of E Islip
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Patrick T in the lisp location is amazing we are customers for years thank you
F II have suffered two things that I don't need to worry about anymore, they said I burned 619 miles, but I burned 330, I have a photo, they charged me 619.80 dollars.
Jude HFast and easy.
PAUL CCustomer service is on point, good service.
LINC MSafest and finest! Without any doubt! This company has been around for a long time for a reason. Five stars !
JOSEPH HI had a great experience with the staff at the uhaul of east Islip ny! They are all such a pleasure to do business with
RICHARD WThe staff is great. Friendly and helpful. They are pleasant to deal with and knowledgeable. Equipment was clean and well maintained. Prices are great. Keep up the good work.
ANTHONY LThe Manager Jonathan was amazing…he was accommodating, professional and courteous. Renting a U-Haul isn’t always a pleasant experience, if I ever need one in the future, I highly recommend this location.
William DCourteous staff
THOMAS FThe self checkout is very hard to use! I wanted to pick up my rental at 6:00 AM and the app would not let me so I had to wait till you opened anyway
RICHARD WNothing. Customer service was great in the morning, he was very kind and easy to ask questions too
LINDSAY IThe staff at the east Islip location are great ! They take there time and explain everything! Great job guys such a pleasure to do business with
RICHARD WThe customer service at this location has always been excellent. I have used this facility multiple times and they always provide great service. I highly recommend this Uhaul facility..
MICHAEL LThe gentleman that was working during my rental period of about 2.5-3 hours was super helpful. He switched out my hitch for me and hooked the trailer up. When I returned it, it was pouring and I was setting up to park the trailer but instead, he came out and did everything for me and waved me on that I was good to go so I never had to leave my vehicle and get soaked by the rain. This process could not have been more easy.
DIANE DNothing
KELVIN CThe trailer that I reserved was unavailable on the morning of pick up I didn’t have the ability to change my date. U-Haul gave me a larger trailer and upon return credited me the difference between the two sizes. I was grateful they were able to accommodate me and understand. It’s not You‘s fault when a customer does not return equipment on time.
DANA LFront windshield was extremely dirty . Other than that everything was good
WILLIAM EI have rented from this location many times, and will ONLY do business with this location. The staff here is fantastic, and always go above and beyond to make sure we have what we need each time we rent here. Customer service is top notch, and this office is immaculate, always. Highly recommended to everyone looking to rent a truck or trailer!
KIMBERLY MJust keep doing what you all are doing, it"s working.
PATRICK SExcellent Service ii
EDDY L⭐️⭐️⭐️⭐️⭐️
JUAN GSimple drop off
monika kGood service friendly people
BOYDE ACustomer service was excellent, personable & knowledgeable
ELISE MAwesome service, nice and friendly worker, recommend East Islip Uhaul to anyone I know.
HEATHER NThe gentleman who took my call, Patrick and the mechanic who installed the hitch, Andrew, were both super helpful and accommodating. After a bad experience with the call center, and misinformation, all was resolved with the help of them. I would highly recommend this Center, due to the professionalism and helpful nature of the employees. Thank you so much!!!
Deborah CStaff very helpful and courteous
SANTO CVery nice
JOHN PStop using false advertising to rent a truck! There was nothing $19.95 about my rental! It is a flat out lie
RICHARD Wcustomer service was excellent
JANET OOUTSTANDING SERVICE AS ALWAYS!!! Highly recommend!!
SCOTT W🌟🌟🌟🌟🌟
JUAN GAwesome, customer service 👏
JARIS IInstall done with 5 stars.
Stanley LGreat staff always make it easy. Renting from them many time.
CHRISTINA MExcellent experience!
MICHAEL R5*****
RALPH FBest customer service.
RAFAELA CEverything was great.
EDWARD BFantastic staff and super easy transaction/return process! Very happy I live nearby 😎
RALPH JEverything was great . The customer service rep was very helpful and quick . He was very professional !
TARA Si use it most the time because they are excellent to work with
RAYMOND Lgreat customer service, helped me inmedieatly for pick up and return. flawless trasaction
EDWARD BExcellent service and dependable equipment!
SCOTT CNothing. This place is top notch! I would go here even if I moved an hour away.
RALPH JThe plug for lights on the trailer were bent and one broke
MATTHEW JAwesome people and very helpful.
FRANK TGreat service and staff!
RACHEL ASo much easier and less expensive that those other containers. Smaller so if you need to get to something inside it’s not a major event. You can order more than 1 so easy to keep things organized
michelle b | Overall Experience