Was treated well
DAVID RCustomer Reviews for U-Haul of Juniata Park/Feltonville
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
good experience, only concern was the latch on the truck wouldn't close properly
Ryan RThe young man was sweeping up inside when I arrived. Immediately came out to greet me and take care of everything. Gorgeous smile included. So nice
TAMEY HNo improvements. Christopher, I think was his name, was extremely patient and responsive!
YANISHA BI had a good experience so I have no recommendation for improvement at this time.
KENISHA FThe service was great renting the vehicle but I am not pleased with they keep trying to take more money from every though I paid wat I was suppose to I moved a week ago and today I still am getting messages stating I owe more money when I know I don’t can’t understand that but that’s my only problem….
DAMALI YKeep up with the good work 👍🏼
GEORGE MMy day started off really bad & once I contacted Uhaul it definitely got better. I was in & out in 15 minutes only because they were working on another custody and not realizing it was going to be a severe rain storm I was able to call and extent my rental several times. 1st time overnight my plan was to go to storage at night but the storms were severe & unfortunately one of the head lights were out it was difficult to see so we played it safe & waited until the morning. I do not have all the names of all three men who helped me but it should be on the computer very professional & very nice I give this Uhaul on 101 W. Hunting Park ave 5 Stars I will return back soon 🙌🏽
TRUDY JClean the back of the truck
Andrew TParking lot was very full and busy - hard to get trailer hooked up onto car because of this. There was not enough staff to double check my auto-hauler hook-ups or car loading. Luckily, I have done this before, but had I not, it could have been very dangerous.
ALLISON FMy opinion, to make sure there's always More than 2 employees at the work site..It's hard for just one employee on a very Busy morning..But the 1 employee did handle his self Very well among 6 or 7 impatient customers This morning.👍
GEORGE MService was great no complaints
SHERIAL MService was great no complaints
SHERIAL MMy opinion, to make sure there's always More than 2 employees at the work site.. It's hard for just one employee on a very Busy morning.. But the 1 employee did handle his self Very well among 6 or 7 impatient customers This morning.👍
GEORGE MVery good customer service
Alex BGreat and easy people to deal with at this location
Bruce WMala compañía cobra dinero de más y no relbosa
ANEURIS ENothing the service was great . In and out Thank you
BARRY RThis was the best location to get trailer from 100% recommend! Was in and out in minutes! Customer service was great too
Anthony lGreat and fast service!! Great staff
ELIEZER RFrank was an amazing Service Representative. Very knowledgeable, professional, and outstanding customer service provider. He made the visit worth every moment.
MIGUEL ANone
robert gParking for the customers!!
Alexis VGood place
FRANK PPanel on floor of truck fell through when I stepped in rear of truck. But always have good service at this location
Jeremy OMake sure that the truck is clean even if it's a bran new truck
EMMANUEL WCustomer service, attitude was horrible.
TANIQUA TNothing to improve..!! Everything is excellent..!!
Felix CBoth guys did what they were suppose to do today! Thank you for making my furniture pickup so easy. Wishing you all that you wish for yourself!
CARMELLE LVery professional customer service
ALEX BThem 2 guys they were very helpful very friendly on top they get you a 100% satisfaction…they are very professional
ALEX BNothing!!! The experience was great!!!
ANTHONY DRented a tow dolly that did not have functional tow straps . Unable to tow the car
MALICK WOnly thing because there is snow they should clear the snow out the trucks and Vans but the service is #1
LUIS GPlace very good standard
ALEX BGreat and fast customer care experience
ANGEL SIn this location I dropped off my equipment. So I didn't interact with anyone face to face. The young lady on the phone that helped me , with the drop off steps, was great. Also needs a raise. I will continue to use u-haul for my moving, transporting needs. Thank you all for your services.
CYNTHIA RThe staff was professional and caring. He is a people person and I will do business with him anytime. Please thank him for me.
EDWIN CThe truck was in excellent condition. The staff was very helpful. The parking lot was cramped and hectic. Also, this location was assigned to me and was 3 miles away from the one that I selected in my original reservation. I thought it was no big deal but when I returned truck to next location, they said we went 8 miles over included mileage, app should adjust for that.
PAUL KEl truck se dañó varias veces durante el viaje y tuve que esperar bastante tiempo por ayuda!
EMMANUEL LCustomer services was very professional and courteous
JOE SI believe everything should remain as is
SAMUEL MAmazing service!
CRISTINA PI rented a bigger truck the first time for 50 something dollars. How come I got a mini van this time and I paid more than 60???? Make it make sense
LUIS CI was extremely impressed with how quick and easy the process was. The staff provided excellent customer service, guiding me through everything with professionalism and kindness. I couldn’t have asked for a better experience. Highly recommended
FLOR GGreat service
MARION SThank you
HUNG TGreat
BENITO REverything was clean, your workers were polite and answer all my questions. These days so many people are lazy it's great to see people who actually do their job and enjoy what they do. I hope all your employees are like the ones that serve me today
ANDRE RVery great service
MARION SMichael and Joejay, were very professional and knowledgeable. They both were very nice as well.
JAVESE PVery respectful and professional
ALEX BHire more personnel. So, waiting time its less. But the service was awesome!!!
MADELYN OI have nothing that I can say. It was a simple easy transaction, and Michael is very professional and very nice.
JAVESE PJoeJay C provided professional support and assistance early on a Saturday morning. He was helpful and friendly and quickly got me on my way. I would highly recommend this location due to his customer service.
MEGHAN OFriendly service
Madeline R