Really outstanding service!
EDWARD SCustomer Reviews for U-Haul of Oxnard
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing. It was a great experience. Very helpful and friendly.
ERWIN PSuper easy drop off and procedure! Able to adjust my reservation when needed to extended and great help.
MICAH LProcess was easy and staff was extremely helpful. I will highly recommend this store and it's staff to anyone who will be in need of their services.
ANDREW HI wouldn't change anything.
ROCQUE LVery helpful as well as convenient thank you
JOHN HFriendly employees. Customer focused.
GABRIEL CI was very happy with the service and friendliness of the employees.
ASSEM JAlways courteous and professional. 2nd time in 1 month to rend here. Nice and personable guys to deal with. No complaints at all. Will do business here again soon.
MATTHEW HThe reservation process was easy and the staff at the rental location were very courteous and helpful. The return process was also very simple and quick.
MAX MGreat staff. This location is well run, customer friendly. My go to place.
CARLOS OOxnard and Van nuys are the two best locations
ASHRAF HEveryone was helpful and nice. Service was quick.
Rocio OVery profesional personal...
OMAR GThe person who helped me was great! Helpful, informative, friendly. I’d definitely rent from this location again.
DANIEL DVery attentive staff. Efficient service. Keep up the good work.
Guillermo HThe staff were helpful, friendly, and fast.
JOSEPH SNothing everything was great…staff was professional and equipment was in good condition
James KSeamless drop off. Staff was very friendly.
ROSEMARIE MThe check out/in was so fast and easy! In past rentals it was a big headache. Well done to this location!
KRISTI Mgreat and friendly service!
JUAN PThis location told me I could return the truck to them even though I had to drive 5 miles up the road to pick up a truck that was supposed to be ready here. Why was I charged over $300 for a “wrong” drop off location?
SARAH CI reserved a week in advance at a location in Bakersfield. The day before I was to pick up they called to tell me the trailer wasn't available. Said I had to drive more than an hour get one. Since I was already in Oxnard, I got one here and towed it to bakersfield to load. My advice is, do not reserve unless they offer the $50 non availability refund.
JOHN KMy 3rd major move with U-Haul. Equipment was excellent !!! Staff was great!!!
manuel rThe staff was great and helpful.
Albert VQuick and easy. They were helpful and knowledgeable.
FRANCISCO SThe staff were outstanding. Very knowledgeable and they went above and beyond.
NEIL CVery quick service. Friendly attitude
JEFFREY TKeep doing what your doing always a great experience renting here
MIGUEL LWe reserved only 1 day earlier for pickup and everything went smoothly. Very satisfied with the whole process!!!
MARY TExcellent, fast & friendly service!
Darrell TVehicle felt sluggish. After getting up to speed was great. A/C worked great and lights worked good. Improvements not needed. Service was great.
MIGUEL CPleasant and professional employees. Very fast transaction both renting and returning. I can not think of any way these guys could have made it any easier. Thanks. Mark
Mark BThe staff over the 12-13Jul weekend was extremely helpful and just pleasant to work with.
LAUREN RTruck was great! Ran well! No problems! The guys that work there are awesome!!! Thank You Uhaul! Moves are always difficult! But was better because of you!!!
HILARY SNot sure about staffing needs but it would be good to have someone available at the counter to minimize wait times
Gregorio VThey didn't have the appliance hand truck I had reserved, they shrugged and offered me a normal sized one. They still charged me for the utility hand truck.
HANK TGreat equipment, staff is friendly and customer focused. Well stocked showroom for typical transport/moving needs. Good value pricing.
JON CEverything was good.
HENRY M1st the rental agent on the phone was awesome, he found this specialized trailer in my area, and set up my rental so when I arrived to pick up the trailer everything was seamless! 2nd the rental rep was very helpful and thorough with the rental process and trailer hook up. Thank you so much!!
TAMMY CThe team were helpful and efficient. - thanks!
CHRISTOPHER KWe dropped off the trailer after hours, so we did not meet with any personnel.
Maria RSuper expensive to get out of California, but worth knowing that my valuable items were secure!
RANDALL AEfficient and friendly
LAWRENCE WGuys, just remember to check in the equipment upon arrival. Equipment wasn't checked in until I called a few days later.
BONNIE WMy experience at the Saviers Rd Oxnard location has always been a good experience. My last experience with Sean was above and beyond what I could expect. I had an issue with the electrical transfer from my car to the trailer. He assisted me every step of the way while also tending to incoming customers. He communicated everything so I wasn’t left in the dark wondering. He is one exceptional employee!!!
CHERYL TTires need to be replaced. This trailer has been through it
JEFFREY HGreat and fast service. Uhaul technician installed trailer, checked lights was very professional, enthusiastic, knowledgeable, friendly and it could not have gone any better Great job
KIRK OVery helpful.
ROBERT KI rented a trailer and had until 6/7 to turn in. I turned it in 6/6 but received a charge because I supposedly turned it in 6/8. Very disappointed with this experience. Awaiting resolution.
JASON BN/A
LARRY FOutstanding customer service. The gentleman that helped me was incredibly helpful and warm. He made the experience easy!
SARA BThey were ready for the drop off the moment we pulled into the driveway. Very professional.
BRIAN BI was pleasantly surprised by the entire experience.
SUSAN AGosh, I was so impressed by the quickness of service along with a wonderful person who helped me, advised me, and made the experience easy and painless. Wish I remembered his name, but I will be using this location again in the future. Thank you U-Haul
BRYAN BSeemed fine, just in a tough location.
Matt MI will do this rental again next year. Staff were great and friendly. Got in and out quickly and got the exact equipment that I reserved. Thank you!!
SAMUEL OExcellent work and respect by the crew. Little wait.
KAARE JN/a
ERNEST RGreat Customer Service at Saviers Rd location, highly recommend
Daniel VTino was professional & accommodating with my Ubox unload
LAURA W | Overall Experience