Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Always consistent. My “go to” for both business and personal use
Douglas E
Rating:
5.0
Customer did not leave a comment.
Arthur W
Rating:
1.0
Customer did not leave a comment.
Lina S
Rating:
2.0
Get new people in the wedgewood area they are not professional and don't even know what they are doing let alone calculate miles never had a experience like this at u haul just because of that alone I will not be back
RUBY H
Rating:
4.0
The truck is clean and well maintained but a bit aged, but it worked.
Andrew S
Rating:
5.0
Customer did not leave a comment.
MARK M
Rating:
5.0
Customer did not leave a comment.
LONNIE W
Rating:
5.0
Customer did not leave a comment.
JOSEPH F
Rating:
3.0
Poor location..very Cramped space and high traffic area with poor access. Staff was very helpful but under staffed,
TERRY C
Rating:
4.0
Picjup and return were extremely easy and fast. The truck we rented was perfect for our needs.
KIMBARK M
Rating:
3.0
Had to find someone to check me out. Out back smelled like pot smoking just occurred No sense of urgency there
WILLIAM M
Rating:
5.0
good customer service
THOMAS Q
Rating:
5.0
Customer did not leave a comment.
DIONNE H
Rating:
5.0
Customer did not leave a comment.
JOSE G
Rating:
5.0
Fast and courteous personnel
AURORA V
Rating:
5.0
Customer did not leave a comment.
SHAWN C
Rating:
5.0
Nice people; easy in and out. Thanks!
DAISY D
Rating:
3.0
The guy at the desk kept texting someone during the check-in process. It was quite annoying and felt like I was bothering him. The gentleman outside that helped me hook up was helpful and nice
JEFFREY S
Rating:
5.0
Customer did not leave a comment.
WILLIAM H
Rating:
5.0
Customer did not leave a comment.
Brandon W
Rating:
5.0
Customer did not leave a comment.
PAUL M
Rating:
5.0
They were very nice to work with.
Robert H
Rating:
3.0
Customer did not leave a comment.
PHILLIP E
Rating:
5.0
Customer did not leave a comment.
MICHAEL C
Rating:
5.0
Customer did not leave a comment.
Richard S
Rating:
5.0
Maybe do better about having the equipment you promise - I had to travel an extra 100 miles round trip to pick up the correct auto transportation trailer even though the night before it was confirmed to be there.
Ariel P
Rating:
5.0
Ravi was amazing to work with highly recommend this location.
LINDSEY W
Rating:
5.0
Double check fuel tank, had 3/4 tank
GAREY K
Rating:
5.0
Don’t let that crew have any reason to go looking for a new job. They are professional, polite, and helpful.
Jeffrey H
Rating:
5.0
Customer did not leave a comment.
ISABELLA A
Rating:
5.0
Reread above report. Refund the insurance charge I rejected.
RUFUS A
Rating:
5.0
Customer did not leave a comment.
QUENTIN T
Rating:
5.0
Customer did not leave a comment.
PATRICK K
Rating:
5.0
Customer did not leave a comment.
CHLOE O
Rating:
5.0
Don’t know what they could have done to make it any better. Flew in from Portland with a 6:30 pick up res and even though their system was down they managed to work around the problem and got us on the road on time
RICHARD W
Rating:
5.0
Always good service at this location... will look to them again
Les H
Rating:
1.0
Look before you charge people card
OSHANE A
Rating:
5.0
Easy to find and friendly staff.
GRETCHEN B
Rating:
4.0
Customer did not leave a comment.
arthur m
Rating:
5.0
Customer did not leave a comment.
TONY D
Rating:
2.0
I let like I was messing up their day. Unprofessional.
GARY B
Rating:
3.0
Customer did not leave a comment.
GREGORY K
Rating:
5.0
Customer did not leave a comment.
JOHN F
Rating:
5.0
Customer did not leave a comment.
DEVIN G
Rating:
5.0
Customer did not leave a comment.
DAVID S
Rating:
4.0
Customer did not leave a comment.
DONALD M
Rating:
5.0
Customer did not leave a comment.
FLORENCE C
Rating:
5.0
Customer did not leave a comment.
HANNAH C
Rating:
5.0
Customer did not leave a comment.
Ron L
Rating:
5.0
Customer did not leave a comment.
James C
Rating:
1.0
Customer did not leave a comment.
Clayton C
Rating:
4.0
Customer did not leave a comment.
RANDY W
Rating:
5.0
Customer did not leave a comment.
CHERYL S
Rating:
5.0
Customer did not leave a comment.
WILLIAM H
Rating:
5.0
Customer did not leave a comment.
DEMARIO S
Rating:
5.0
Customer did not leave a comment.
Robert M
Rating:
5.0
Customer did not leave a comment.
MARQUISE H
Rating:
5.0
Customer did not leave a comment.
EVELYN B
Rating:
5.0
I had a great experience. Everyone was helpful, friendly and professional. No improvements necessary.
PHILIP S
Rating:
3.0
Customer did not leave a comment.
AUSBON S
Rating:
1.0
Customer did not leave a comment.
KEROLOS G
Rating:
5.0
Customer did not leave a comment.
Nicholas P
Rating:
5.0
Customer did not leave a comment.
BETH C
Rating:
3.0
You charged me for gas when I put gas in it. I only went 13 miles. No one even came out to the truck and checked the readings when I returned it. Employees were just sitting in the garage talking to each other. Also walking lights all were flashing in the dash board throughout trip.
JOY C
Rating:
4.0
Customer did not leave a comment.
HAL G
Rating:
3.0
Robert didn't know how to give my cash deposit back.
I guess that don't do cash rentals there.
TRIPP B
Rating:
5.0
Customer did not leave a comment.
JOHN F
Rating:
5.0
Customer did not leave a comment.
Percival S
Rating:
5.0
Customer did not leave a comment.
MATTHEW S
Rating:
4.0
Customer did not leave a comment.
Donne L
Rating:
5.0
The team members were very helpful and efficient.
TAMARA M
Rating:
5.0
Customer did not leave a comment.
JULIA B
Rating:
3.0
Customer did not leave a comment.
Blake M
Rating:
5.0
Everything and everyone were nice and knowledgeable about my needs.
MARILYN F
Rating:
5.0
Customer did not leave a comment.
DAVID H
Rating:
5.0
Customer did not leave a comment.
JUAN R
Rating:
5.0
Customer did not leave a comment.
JAMES G
Rating:
1.0
I was told the truck was full of gas, but it was empty.
JOSEPH N
Rating:
5.0
The guys were great!!
CHRISTOPHER J
Rating:
5.0
Many employees who work at this location are very helpful, friendly, and overall it was a great experience!
ALYCE M
Rating:
1.0
mala atención y cobran de más roban con los precios y la gasolina
JHONATHAN C
Rating:
5.0
Everyone working was really nice and helpful! It was super fast to get in and out of there and they had a bunch of trucks.
RYAN B
Rating:
4.0
Customer did not leave a comment.
RALPH H
Rating:
5.0
Customer did not leave a comment.
ANDREW S
Rating:
3.0
Customer did not leave a comment.
Corey M
Rating:
5.0
Customer did not leave a comment.
CLIFFORD R
Rating:
5.0
Customer did not leave a comment.
EASTON E
Rating:
5.0
Customer did not leave a comment.
PAUL E
Rating:
5.0
Staff were friendly and helpful. Pickup and drop off were easy.
PATRICK D
Rating:
5.0
Customer did not leave a comment.
PAMELA H
Rating:
5.0
Customer did not leave a comment.
Christopher S
Rating:
5.0
Customer did not leave a comment.
RICHARD R
Rating:
5.0
Customer did not leave a comment.
JOHN J
Rating:
5.0
Customer did not leave a comment.
JOHN G
Rating:
1.0
Truck had multiple warning lights come on right after driving off the lot. Truck also only had an 8th of a tank.
Return directions are contradictory. Says return with the same fuel you left with, but you must return with at least 1/4 tank to avoid a $30 fine. Since my tank was at 1/8, this implies I must give Uhaul free gas.
Kyle W
Rating:
5.0
Customer did not leave a comment.
OREN F
Rating:
3.0
Took quite awhile for someone to come out; had to go looking for someone. Also, they just took the keys and said goodbye without inspection of vehicle or receipt. A receipt was sent by email shortly but no way at the time of check-in to be sure there were no issues (which of course there weren't).
JOE P
Rating:
5.0
Customer did not leave a comment.
JOHN W
Rating:
5.0
People there was very courteous and helpful. I was very pleased with the service. UHaul is a great company overall.