Customer Reviews for U-Haul at Seminole Blvd

3522 reviews

10440 Seminole Blvd   Seminole, FL 33778

(727) 391-9759

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(727) 391-9759

10440 Seminole Blvd
Seminole, FL 33778

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Raz was very helpful and made the entire experience painless and easy. Thank him for me.

Isaac B. 
Rating:
5.0

Customer did not leave a comment.

Mary B. 
Rating:
2.0

I was charged for gas, despite refilling far above what I needed to very frustrating, manager was supposed to call me back and didn't. It's a small $10 issue, bit shouldn't happen and should be corrected and have the courtesy to call back when told it would happen

ROBERT D. 
Rating:
4.0

Customer did not leave a comment.

Cassie B. 
Rating:
5.0

The employees were very friendly and knowledgeable.

WILLIE H. 
Rating:
5.0

Customer did not leave a comment.

Shelly F. 
Rating:
3.0

Customer did not leave a comment.

PERRY S. 
Rating:
5.0

fast service

MICHAEL S. 
Rating:
5.0

They are so nice at this Uhaul location. They went out of their way to get me the equipment I needed.

ROBIN M. 
Rating:
5.0

Customer did not leave a comment.

norman H. 
Rating:
5.0

We had a bit of trouble with the fuses. It's my fault for not asking if we need the lights and checking them on the truck. But they were very helpful and patient with us. Thank you

IRMALENE R. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Excellent costumer service on delivery and set-up, as well as on the return aspect.

CHRISTOPHER R. 
Rating:
5.0

Sean is the best. He hooked the trailer up in a couple minutes, and I was on the road. This location is always clean, efficient, and the employees are always friendly and nice.

MARCUS S. 
Rating:
1.0

I paid for a truck had a reservation and they gave my truck away..very disappointed

Shulamit julie P. 
Rating:
4.0

Customer did not leave a comment.

JAMES CHARLES B. 
Rating:
5.0

Customer did not leave a comment.

GEORGE G. 
Rating:
3.0

The on-line check-in and check-out process was very tedious and took longer than the in person process. The truck's A/C was not very cold and the radio did not work.

Robert A. 
Rating:
5.0

Perfect place to drop off. Very organized

Greg E. 
Rating:
5.0

Easy drop off. Frendly personnel, knowledgeable.

Grace A. 
Rating:
5.0

Rented cargo trailer as it was to rain that day. Then the cargo trailer leaked wasted my money trying to keep my stuff dry :(

RONALD B. 
Rating:
5.0

Very professional staff

JOHN R. 
Rating:
4.0

Customer did not leave a comment.

CRYSTAL L. 
Rating:
4.0

Staff very helpful after the mix up at another UHaul store.

andrea clemons G. 
Rating:
5.0

Best rental experience ever! I will be back for sure.

RONALD M. 
Rating:
3.0

Customer did not leave a comment.

PATRICIA P. 
Rating:
4.0

Customer did not leave a comment.

Ayron M. 
Rating:
5.0

Customer did not leave a comment.

John J. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY H. 
Rating:
5.0

Customer did not leave a comment.

JAMIE H. 
Rating:
3.0

Light plug was damaged on the trailer causing stops on the freeway to wiggle the wire to get the lighting back on. Needs fixing, I notified drop off location where the wire was damaged.

David R. 
Rating:
5.0

Customer did not leave a comment.

David J. 
Rating:
4.0

Customer did not leave a comment.

Cory B. 
Rating:
2.0

The person i dealt with was rude did not explain anything including the return methods even when i inquired. Didn't show me how to hook anything up just did it and i had to explain she had the chain to tight it was going to skip around corners. Wen i tried to call to discuss being over charged they answered and put me on hold for 10 minutes then hung up i called back same issue finally i called a third time and finally went to the national number where i was on hold for no kidding 1 hour and 4 minutes i will avid any and all contact with haul in the future….

Laurence B. 
Rating:
5.0

Staff was great

LYNNE S. 
Rating:
5.0

Above excellent experience. The staff is extremely helpful.

SHERRI E. 
Rating:
5.0

Customer service above and beyond. All staff worked together well and helps to make a great customer experience. I had to wait because the equipment I had reserved had not yet been returned. The agent notified me prior to pick up, she then followed through with the current renters and kept me informed the entire process. They had the equipment cleaned and turned around so quickly! Will definitely only rent from this location!

CHRISTINE W. 
Rating:
1.0

- Pods were not delivered on-time - The two Uhaul Boxes were delivered on one trailer, so someone could've easily hooked their truck up to the trailer and drove out of our driveway with all of our belongings - Driver that delivered the 2 Uhaul Boxes to our driveway, tore up the grass in multiple locations throughout the yard. We were about to sell our house and needed it to look it's best - I could not get through to anyone through the Uhaul Customer Service line to confirm/schedule the Box pick-up, I kept being transferred - The Uhaul boxes were not picked up on time and I had to go into the Avondale Uhaul store to get someone to pick-up. I kept being transferred and put on-hold (for 2 hours one day and 1.5 hours the next day) - I also believe I was overcharged for the Boxes & Move Overall, it was a pretty terrible experience. I hope Uhaul can put more organized processes in place and the proper resources, so no one else has this experience.

PETER H. 
Rating:
5.0

Cara made the whole process very easy. She was warm, accommodating and professional. When I dropped the truck off, I received the same exemplary service on the return.

Taire W. 
Rating:
4.0

Sorry, dropped off after hours. All good, thanks.

george M. 
Rating:
5.0

The branch at 10440 Seminole Blvd does an amazing job!!

EDWARD M. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY R. 
Rating:
4.0

Customer did not leave a comment.

SHAWN F. 
Rating:
5.0

The only issue with the entire experience was the garage style lift door was very hard to open.

Willard C. 
Rating:
3.0

Because I was unable to hire labor over the holiday weekend and extended my truck rental by one day. I dropped off my dolly 1 1/2 days before it was due yet was also charged additional rental and insurance. Please return my money asap.

JEANNE P. 
Rating:
5.0

Very friendly and professional!!!

Debra S. 
Rating:
4.0

Customer did not leave a comment.

VANESA C. 
Rating:
5.0

EVERYTHING GOOD

BARRY B. 
Rating:
1.0

This entire rental experience was a complete disaster!

IISHA C. 
Rating:
3.0

They didn't back the truck out for me and clearly it had hit a trailer pulling in. I refused and made the guy. He hit the traiker with the wheel. They also tried to charge me twice for the dolly.

JEANNE P. 
Rating:
5.0

Customer did not leave a comment.

ROBERT P. 
Rating:
5.0

Customer did not leave a comment.

JOSE A. 
Rating:
5.0

Have more than one person working.

Donna K. 
Rating:
5.0

Customer service was very good.

COLLEEN A. 
Rating:
5.0

Customer did not leave a comment.

Danielle S. 
Rating:
4.0

Have a worker who knows how to drive a 5 speed

JAMES T. 
Rating:
3.0

Took way to long not enough people working there. Staff was knowledgeable & friendly.

Eric F. 
Rating:
4.0

Customer did not leave a comment.

mark G. 
Rating:
5.0

Customer did not leave a comment.

Bernie B. 
Rating:
5.0

Great and kind staff. Quick and super helpful!

JORGE M. 
Rating:
4.0

Customer did not leave a comment.

CLYDE S. 
Rating:
5.0

Everybody I dealt with was very helpful and most importantly they were kind, upbeat and polite. Very personable.

ARTHUR G. 
Rating:
4.0

Customer did not leave a comment.

RODNEY B. 
Rating:
4.0

Customer did not leave a comment.

BRIAN K. 
Rating:
4.0

Customer did not leave a comment.

Thomas P. 
Rating:
5.0

Customer did not leave a comment.

DONALD DANIEL D. 
Rating:
5.0

Customer did not leave a comment.

JAIME P. 
Rating:
3.0

Drove 17 miles and was charged for 6 gallons of gas. Not very happy.

EDWARD G. 
Rating:
4.0

Customer did not leave a comment.

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN C. 
Rating:
2.0

Truck was not pulled out of difficult parking spot \. Upon return I requested a check in but was told just to leave the keys in the truck, and my receipt would be emailed. I did not receive my receipt.

DAVID R. 
Rating:
5.0

Polite and helpful staff

JAMES A. 
Rating:
5.0

Customer did not leave a comment.

DOMONICK F. 
Rating:
4.0

Customer did not leave a comment.

JACOB C. 
Rating:
5.0

Customer did not leave a comment.

JAMES G. 
Rating:
5.0

Awesome Personality! Very helpful and easy to work with!!

tammy N. 
Rating:
5.0

Customer did not leave a comment.

Stephen H. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY O. 
Rating:
5.0

Customer did not leave a comment.

MEGAN R. 
Rating:
2.0

Mileage was off 8 miles at time of rental. Fuel tank was on empty at time of rental. Was told I would get a credit upon return with 1/4 tank of gas. Attendant on duty upon return showed no interest in assisting.

PATRICK F. 
Rating:
5.0

Customer did not leave a comment.

Gina L. 
Rating:
5.0

Customer did not leave a comment.

Rolando R. 
Rating:
5.0

Customer did not leave a comment.

MARK J. 
Rating:
4.0

Customer did not leave a comment.

Daniel F. 
Rating:
5.0

Customer did not leave a comment.

DESHAUN J. 
Rating:
5.0

Customer did not leave a comment.

JEROLD M. 
Rating:
5.0

Customer did not leave a comment.

Leanna K. 
Rating:
5.0

Customer did not leave a comment.

Danny L. 
Rating:
5.0

Customer did not leave a comment.

carlos N. 
Rating:
5.0

Customer did not leave a comment.

Melinda V. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY V. 
Rating:
5.0

I went 6 miles farther on the second rental to and from the same place and got charged $25 for fuel. @ $4.00 per gallon an assuming a truck like that with a load gets 10 miles per gallon that would be approximattely 2 gallons of fuel. Please explain how this charge was verified as I put the same amount of fuel in both times so I would expect a charge of at best 1-2 gallons of fuel.

CAROL E. 
Rating:
4.0

My experience was great except for the final step. I rented the equipment at 9 AM. Set return for the following morning at 9. I actually returned the equipment at 6:40 PM (14 hours early) . I was checked in by a young man. I asked if there was any confirmation/ receipt. He said no, he would do it on the computer. The next morning at 11, I get a phone call asking me when I'm going to bring the trailer back. I explained that I had returned it the night before. She said she would check outside to see if the trailer was there. I never heard anymore about it. When I check my orders on your APP, it shows that I returned the equipment at 11:33 on June 4th. 17 hours after I actually brought it back!

robert J. 
Rating:
5.0

Customer did not leave a comment.

KATHERINE W. 
Rating:
5.0

Customer did not leave a comment.

Aaron B. 
Rating:
4.0

Customer did not leave a comment.

JACK A. 
Rating:
5.0

Nice location. Friendly employees.

Eric S. 
Rating:
5.0

na

STEVEN H. 
Rating:
5.0

Customer did not leave a comment.

JASON F. 
No reviews have been submitted for this location.

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