Customer did not leave a comment.MEGAN R.
Customer Reviews for U-Haul at Seminole Blvd
Seminole, FL 33778
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Mileage was off 8 miles at time of rental. Fuel tank was on empty at time of rental. Was told I would get a credit upon return with 1/4 tank of gas. Attendant on duty upon return showed no interest in assisting.PATRICK F.
Customer did not leave a comment.Gina L.
Customer did not leave a comment.Rolando R.
Customer did not leave a comment.MARK J.
Customer did not leave a comment.Daniel F.
Customer did not leave a comment.DESHAUN J.
Customer did not leave a comment.JEROLD M.
Customer did not leave a comment.Leanna K.
Customer did not leave a comment.Danny L.
Customer did not leave a comment.carlos N.
Customer did not leave a comment.Melinda V.
Customer did not leave a comment.David M.
Customer did not leave a comment.TIMOTHY V.
I went 6 miles farther on the second rental to and from the same place and got charged $25 for fuel. @ $4.00 per gallon an assuming a truck like that with a load gets 10 miles per gallon that would be approximattely 2 gallons of fuel. Please explain how this charge was verified as I put the same amount of fuel in both times so I would expect a charge of at best 1-2 gallons of fuel.CAROL E.
My experience was great except for the final step. I rented the equipment at 9 AM. Set return for the following morning at 9. I actually returned the equipment at 6:40 PM (14 hours early) . I was checked in by a young man. I asked if there was any confirmation/ receipt. He said no, he would do it on the computer. The next morning at 11, I get a phone call asking me when I'm going to bring the trailer back. I explained that I had returned it the night before. She said she would check outside to see if the trailer was there. I never heard anymore about it. When I check my orders on your APP, it shows that I returned the equipment at 11:33 on June 4th. 17 hours after I actually brought it back!robert J.
Customer did not leave a comment.KATHERINE W.
Customer did not leave a comment.Aaron B.
Customer did not leave a comment.JACK A.
Nice location. Friendly employees.Eric S.
Customer did not leave a comment.JASON F.
Customer did not leave a comment.Colleen O.
Customer did not leave a comment.DAVID O.
Customer did not leave a comment.KEVIN M.
Customer did not leave a comment.ERIC L.
make sure equipment is ready to rent When someone calls and asks do you have 6x12 trailer for today and the answer is yes . then when you get there you are told to have it back by 2:30 as there is a reservation for 2:30 and it will have to be back that info should be disclosed up front. Pissed off.Roy S.
Customer did not leave a comment.RICHARD B.
Customer did not leave a comment.COREY M.
Customer did not leave a comment.TRAVIS N.
Try getting a 26 foot Truck and Car carrier into this location. Very busy location and seemed understaffed for the volume. I was told I could leave the 26 footer there overnight by an employee, but was then told I had to park it at the Winn Dixie instead. The two ladies that helped me were great though!Jonathan W.
Everything went very smoothly from beginning to end. I was able to extend my rental as needed which helped my moving process greatly. All staff was friendly and helpful. I recommend this facility to everyone needing a moving truck.ALLISON K.
The woman, Shameika, at the Seminole location was phenomenal. She was so helpful, especially since we had never gotten a hitch before. She was patient, knowledgeable, and extremely helpful!! Would recommend using that location to anyone in the area.MAURISSA M.
Customer did not leave a comment.Catherine F.
I think you guys need some more workers because it was busy both times I went with one worker. The van was awesome and so much fun to drive. AC was great.JORDAN NEIL H.
Customer did not leave a comment.NANCY S.
false fyel charge, sending pic for proof. - whyRian F.
Customer did not leave a comment.JAMES B.
Customer did not leave a comment.PAUL M.
Customer did not leave a comment.David H.
After sitting for two hours I got sent to this one and overcharged almost forty bucksBuddy M.
Customer did not leave a comment.Meryl I.
Both pick up and delivery went very smooth. It was nice I could drop it off on a sat night when they were closed. That was a great convience for me.Richard B.
The trailer we rented had a slow leak in the tire that went nearly flat while loading our trailer. U Haul roadside assistance was fantastic though and came out to our location, was able to easily change out the tire even though the trailer was loaded up & heavy. Technician was great, overall very pleased.MARY G.
Sorry .everyone was very helpful no complaintsDANIEL D.
Customer did not leave a comment.CARL E.
Customer did not leave a comment.DANIEL C.
5 stsrsVLADIMIR S.
Customer did not leave a comment.JOHN B.
Customer did not leave a comment.Jerry N.
Have those strapping young men come with to load/unload.EDWARD G.
Customer did not leave a comment.PAUL B.
Customer did not leave a comment.DANIEL K.
Very helpful. Attendant hooked up the trailer, made sure lights were working, etc very efficiently.Michael C.
Customer did not leave a comment.LONNIE M.
Customer did not leave a comment.niel S.
Customer did not leave a comment.jesus M.
I did not appreciate the last minute change in pickup location.CHARLES D.
Courteous, informative. Equipment was in great shape. Easy rent easy returnTROY M.
Customer did not leave a comment.MICHAEL K.
Customer did not leave a comment.DORIS E.
I got to the location at 6:45 when it was supposed to close at 7:00 and no one was there. Left the truck but wasn't able to complete the online check-in. Called at 7:30am the next morning and was told the truck was already checked in and we were good. Got my final receipt the next day and the truck/trailer wasn't checked in for over 36 hours after I dropped it off and I was charged an extra day. Called the 1-800 number and was on hold for 38 minutes waiting to get it straightened out. Experience was good up until the last part.SCOTT C.
All went well....I was impressed!!BRIAN G.
Customer did not leave a comment.ALICIA W.
This Uhaul location is one of the most well ran branches I have ever experienced.edward M.
Customer did not leave a comment.CRAIG F.
Customer did not leave a comment.CODY B.
The representative who helped me at the Seminole location , I think his name was Sam was amazing! He deserves a raise he works well under pressure and handles adversity well. He really saved the day for meSHARONE B.
Very friendly, helpful and efficient. That's a really nice combination.Dennis H.
Customer did not leave a comment.CYNTHIA MARIE L.
Customer did not leave a comment.KELLY M.
Great job.WILLIAM T.
The trailer was older and did not open and close very easily. It worked, and was Okay, check operation of ramp before renting.RICHARD N.
Customer did not leave a comment.RAFAEL R.
Customer did not leave a comment.Mark P.
Customer did not leave a comment.Randy B.
Main worker was very good/knowledgeable but person helping me, didn't know what to do Place was packed, needs more helpJOHN O.
Customer did not leave a comment.Craig Q.
This location is the best U Haul facility I've ever used. Staff always friendly snd helpfulJOSEPH C.
I don't think the fast friendly service can be improved upon. Keep up the good work.Dennis B.
Customer service was excellentBRANDI R.
Customer did not leave a comment.SAMIEL G.
Best rental experience I ever had. I'm former milita r y a am doing traveled a lot!RICHARD D.
Customer did not leave a comment.VIRGINIA K.
Employees were very pleasant and helpfulDouglass C.
Customer did not leave a comment.ANGELO M.
Customer did not leave a comment.ALEVIL R.
I was allowed to rent a auto transport trailer at around 4:30pm on 4/2/2021 but was told the trailer must be returned that night. My contract says that my rental was due at 10:45 4/2/2021 they charged me full price for a 24hr rental and would not do any type of discounting or a military discount which i have recieved in the past.KIEL M.
Manager was very rude, unkept, unprofessional, argumentative, with not nice inflection in her voice. Truck that I received did not have a full tank of gas, I took a photo of this. I drove over 200 miles and still got charged .59 cents a mile instead of the .29 cents a mile. I actually ended up needing the truck one more day but instead of re renting it there I took it back and rented one from someplace else. This woman's name was Nina Queen.RICHARD K.
The young ladies running the place is very nice. Thank you for helping me when I needed the vehicle. I only wish that they gave a military discount but of course she does not make company policy. Thanks againDANA C.
Customer did not leave a comment.JOSEPH M.
Front desk employee rude and no help at all. Manager had to get involved.TIMOTHY J.
Outstanding customer service.WILSON S.
Slow leak left front tire. Should have not happened. Showed up at rental to pu the truck and app didn't work right. Couldn't find a person in store. She was out back doing stuff all alone!!! Why no assistance? Cheap to staff one person instead of two! Cheap assholes , imho. Clerk was harried, but I liked her. Not her fault the store environment itself was a shitshow. Mostly, though, your APP sucks balls. Thanks. For nothing.jim D.
Friend was late showing up we didn't pick up vehicle at 7am which was requested. The appt was automatically cancelled no call or text and lucky I checked my email which is how I found out. Upon calling they first said they thought it was out of state rental (was local, secured online a few days before)... it caused some stress on my part having to move out and all but they made a new one for us. Thank goodness there was large truck available ! They were great with our return processFINTAN V.
Have better customer service and employees with better knowledge and attitudesLAURA R.
There's always room for improvement but I can't think of any right now for you guys.BRIAN D.
I didn't actually go to this location the box was dropped off at my new house and I had a wonderful experience using uhaul. I was pleasantly surprised that my things came earlier than expected :)heather m. | Overall Experience
The driver who deposited the U-Box on my driveway had amazing skills. Very impressed.andrew d. | Overall Experience
Very pleased but one of my glass lampshades got brokenmarie r. | Overall Experience
This time i was not at the store but have been there before .DAVID A. | Overall Experience
The process was very easy and quick. The staff was very knowledgeable and very accommodating to our needs.Norma O. | Overall Experience
I didn't have much interaction with this location but everything went smoothDaniel M. | Overall Experience
Good service.judy c. | Overall Experience
Store manager Kevin was wonderful! I had Ubox delivered and he covered it and allowed me to pick it up a day early.jennifer w. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!