Customer Reviews for U-Haul at Southside & Beach Blvd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul at Southside & Beach Blvd

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Heidi B. on

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Smoothest/most positive U-Haul experience I've had! Very polite, efficient, and well-maintained site.

Jordan P. on

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Large store with plenty of trucks. Helpful staff (I showed up to the wrong location to pick up, and she moved my truck order to her store). But I had to wait about 20 minutes before anyone came in to help.

Mary S. on

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This was the 4th location I was given. I chose Lone Star rd with my first rental then I was told to call and confirm this was Franklin Rd Newnan and when Icalled was told to call 1800GOUHAUL. Then chose the one on Hwy 34 and drop off changed to Atlantic. Enroute I received a text telling me to take it to St John Bluff and when I got there he tells me they don’t accept those trailers. I then had to call U-Haul back and was given southside and beach drop off. This was by far the worst experience I’ve ever had renting a trailer

Jose R. on

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Sabesan V. on

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I had initially reserved a dolly and did not use it. But I was charged for that unused dolly as well.

Michelle S. on

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Shaquon A. on

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Brian M. on

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Yolanda T. on

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Linda T. on

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One can't control how others drive your vehicles. There were so many scraps and dings on the outside of the truck.

albert C. on

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Very conveniently located to my house, staff very knowledgeable, used them im the past and plan on if needed in the future.

ronald D. on

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Kamvar R. on

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staff were not welcoming and totally careless.

Thomas W. on

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Pick up point did not have correct vehicle I had to go to Southside and Beach to get correct vehicle. Personnel at Beach and Southside were very helpful.

Amber C. on

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Brian S. on

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Did a great and fast job!

JORGE L. on

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James P. on

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Jeffrey K. on

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Mitchell M. on

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Leonid G. on

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Customer service. Educate employees on policies, procedures,and standard work.

JAMAL H. on

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Patrick L. on

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The owner helped fix my lights and they could not have been nicer. A wonderful experience.

Steve G. on

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Dmitri E. on

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Cynthia F. on

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Bernard M. on

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Excellent service, professional gets you everything you need to get job done !!!

Penelope B. on

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This location & staff were both professional, reasonable and easy to work with overall. Remain moving quickly thru the rental experience and you can only improve overall.

LACHANDRA E. on

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Clifford B. on

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raul R. on

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Excellent location inform attendance to lube roll up door.

Raevondlyn B. on

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NELSON M. on

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I was told by someone over the phone that I wouldn't be charged for the second day and was.

Parry F. on

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Uhaul app has some hiccups to consumers! Process of renting is beginning to draw out as far as waiting on confirmation from authorization of DL & refs! Pre-authorized UHaul account is no use if u have to re-enter same info, unless payment method is expired!

Michael L. on

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Very professional staff & greeted with a smile. The return process was very easy, we were in & out very quickly. Would highly recommend that location.

timothy R. on

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Dean B. on

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Please consider creating separate lines for those patrons with reservations and another for walk ins w/o reservations.

Preston D. on

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Derek W. on

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Opal W. on

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Teresa K. on

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Not much while trying to locate equipment on such short notice the staff at all three location were very helpful and polite, thumbs up for everyone involved. The three locations involved were Phillips and university, Baymedows, and the South side blvd which had what we needed and was open late enough to help with all our needs. Thanks to everyone involved! !!

Jamie B. on

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Lance J. on

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Returned our equipment early, approximately 4 other people were trying to drop off equipment at the same time Friday night at 5:30-6pm vehicles were backed up on to the road. Male employee unhooked our trailer and took it away, female employee told us we were “Good to Go”. Equipment was not checked in as, Saturday I received text message saying our equipment is due back today.

twilla M. on

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Customer service was excellent from start to completion. Thomas was great!

Miguel R. on

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Courteous, prompt, professional.

Isabella P. on

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brian T. on

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Mr. Rudy was extremely helpful

Ramon L. on

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David W. on

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Friendly staff and very accommodating’

Tabriah L. on

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brad H. on

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genise A. on

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Brian P. on

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Suzanne C. on

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Ted M. on

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Michael S. on

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Stephen D. on

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Natalie H. on

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Dirty, filthy truck.

Mahmud A. on

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CHARLES F. on

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Hemen P. on

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It was pretty much perfect, quick and easy

Alberto N. on

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Gracias

Rolf P. on

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truck stank of cigarette smoke. Other than that the experience was very good. I had to get resourceful. The vehicle I towed had a bad battery and needed a jump before getting the vehicle onto the dolly. I should have left the engine running to charge the battery. Got to my destination and needed to jump it again. I had to disconnect the trailer from the truck to turn it around to jump the towed vehicle. Used the vehicle jack to raise the tow off the hitch. All worked well, didn't know if this is an equipment option that could be considered - or procedure that could be included in the instructions.

Samantha M. on

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tiffany W. on

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Had to go to uhaul three times, two different locations to get equipment that I didn’t want because either they didn’t have it in stock or the staff wasn’t trained on how to install the equipment.

Ofelia B. on

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Floyd J. on

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Jerry E. on

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Darrell C. on

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Most enjoyable U-Haul experience. Friendly and professional staff, Quick check-in and return. Will use this location for all of my moving needs.

Sam N. on

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Shawn K. on

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Carvin B. on

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Linda H. on

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The people there are always friendly and helpful

Michael D. on

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EMMANUEL N. on

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Vehicle shows check engine light among other problems

Rosella M. on

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Gregory M. on

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Freeman S. on

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Ernest S. on

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They were fabulous.

Jon Y. on

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Quickest I have ever checked out

Dawn S. on

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Everything was perfect very easy experience. I have absolutely no complaints. ??

Kenneth B. on

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JULIA G. on

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James P. on

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Make check in smoother. Had computer or app issues. Over all very satisfied.

Ofelia B. on

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Excellent professional sional and courteous service!

Aleandro C. on

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travis J. on

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Keep the great staff that’s already there.

James P. on

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Everyone one was very helpful and the service was great. Th equipment was in great shape.

James P. on

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Martin S. on

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Prompt , courteous service.

albert C. on

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Cesar G. on

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David S. on

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John H. on

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Heather T. on

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Jamil M. on

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Charles R. on

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Martae S. on

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David M. on

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make tomas a gm

rita P. on

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Best customer service. Employees are friendly and helpful.