Customer Reviews for U-Haul at Tully Rd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul at Tully Rd

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Rodney E. on

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Still some grease on the top side and the front straps were a little short to get around the tire. Had to deflate the tires for it to work. Otherwise great place!

Hugh W. on

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Customer did not leave a comment.

Monica C. on

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Great Customer Service!

Benny S. on

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great customer service

Oscar O. on

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unfriendly staff, rude. the truck was very dirty, inside and out side. The only reason I did the rent its because I have an emergency, but I never back there.

Sehajpal S. on

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Customer did not leave a comment.

Anthony V. on

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The truck was dirty I felt rushed and was charged extra for shitty service

Lawrence T. on

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Chris C. on

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Randy D. on

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Roben T. on

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Lanette J. on

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Nothing at all I loved both of their energies.got me in and out

Jesus J. on

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Victor F. on

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Orlando G. on

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Robert B. on

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This was a good U-Haul experience. I'll be back.

Ralph K. on

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Always a great location

Esther A. on

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NO IMPROVEMENT NEEDED. I HAD GREAT CUSTOMER SERVICE AND YOUR SERVICES FIT MY BUDGET SO WITH THAT SAID THANK YOU FOR MAKING MY MOVE ALOT EASIER. ;)

Ruben F. on

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Called to ask questions about my bill and just got the run around, went from waiting 15 minutes online to be transferred to someone else for another 40 and the Chat online option must have been down because I never got anyone to talk with.

Jose M. on

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Loved the truck you guys supplied... No issues what so ever.

Michael M. on

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Communication with 24 hour u-hual if I extend my contract or tell the person who’ve I called using your toll free number when I will be turning the truck in should communicate that with the local office.

Heather M. on

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Customer did not leave a comment.

Kevinkhoa N. on

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Jesus P. on

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Well for one thing, notify the customer if pick up location has change!

Steven S. on

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Slow, slow, slow! Took over 1 hr in standing in line to get my Uhaul that I had a reservation for.

sonika N. on

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I had actually booked a near by location But got this one

Raymond D. on

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No improvement needed.

karush M. on

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Just let the customers know before that if we return uhual not in working hours than will charge 20$ or do it online free.

Kelli W. on

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Get a bigger lot. If the lot was bigger and the rent-a-truck shuffle wasn't the dance of the day, i would have given a rating of excellent

Peter G. on

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This time there was only a short wait to get a contract for a van. But on returning at 4:30pm I found no one at the counter or in sight. Had to wait about 10 minutes.

Johnny G. on

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Eugene H. on

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Repair the sun visors; both were falling down and blocking the drivers view while on the road. Truck paperwork indicated that the vehicle had 3/8ths of a tank of fuel at dispatch; it was closer to 1/4. We have photos. Staff had to enter the order multiple times before getting it right. At after hours return, the uhaul.com website would not function correctly, and was un-useable. The iphone camera would not function with the app, and the website would not allow completing the check-in without the photo.

Prasada G. on

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staff was courteous and efficient.

Charles W. on

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Customer did not leave a comment.