My card was charged more than the agreed upon amount. I agreed to $78 and got charged $90. Not acceptable.
Jonathan T.Customer Reviews for U-Haul Center of Brunswick
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good experience both rental and return
ROGER B.Returned truck 2 days early a refund would Be nice.
ELIZABETH M.Clean the front windshield better!
Paul G.Angel and Maurice both very helpful.
JOHN T.Angel is one those special people that goes beyond what is expected. Good job Angel.
John J.The people at this location were very pleasant and extremely helpful!
Ronald S.Well pleased
Linda H.The self service location was not worth the effort it took to get access to the key. The prosses added 30min to the check in time. While I understand the need for "convenience" there should also be an effort for good customer service. Moving is stressful enough without adding the stress, of getting the truck on moving day when you made every effort to plan ahead.
Lori W.Great experience. I'm very impressed by the way this business was run.
KAREN W.Pretty good now
HARRY E.I was told that I would receive a receipt for returning the trailer. I stopped by again today and so far, i have not received the receipt, The first drop off location we were sent to, 1102 L St. Brunswick, GA 31520, was horrible! Luckily, we were able to get a new drop off location and it was great!
Kathleen H.We never received instructions on how to return the vehicle and then online it wasn't even showing up that we had a vehicle out. This made for a very long night trying to get the vehicle returned.
ROCHELLE F.Manager working by herself did an excellent job
KENNETH G.I have none. The lady there was super nice and her smile was welcomed after a very long frustrating day.
HOLLY H.Our truck had no dollys that we ordered. The pickup location was moved, and we were never notified
TIFFANY B.Wonderful customer service ðŸ‘
LUIS C.It's was perfect No improvement needed The young female manager was the greatest experience we have had in years
Tomas C.New location, in need of signage and good personal to manage.
MAURICE W.