Customer Reviews for U-Haul Center of Brunswick

39 reviews

3725 Altama Ave   Brunswick, GA 31520

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

3725 Altama Ave
Brunswick, GA 31520

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

My card was charged more than the agreed upon amount. I agreed to $78 and got charged $90. Not acceptable.

Jonathan T. 
Rating:
5.0

Good experience both rental and return

ROGER B. 
Rating:
5.0

Returned truck 2 days early a refund would Be nice.

ELIZABETH M. 
Rating:
5.0

Customer did not leave a comment.

ROSA M. 
Rating:
5.0

Customer did not leave a comment.

DAWANDA W. 
Rating:
4.0

Clean the front windshield better!

Paul G. 
Rating:
5.0

Angel and Maurice both very helpful.

JOHN T. 
Rating:
5.0

Customer did not leave a comment.

James J. 
Rating:
1.0

Customer did not leave a comment.

BENJAMIN A. 
Rating:
5.0

Customer did not leave a comment.

STEVE H. 
Rating:
5.0

Customer did not leave a comment.

RONALD B. 
Rating:
4.0

Customer did not leave a comment.

RICHARD R. 
Rating:
5.0

Customer did not leave a comment.

PAUL S. 
Rating:
5.0

Angel is one those special people that goes beyond what is expected. Good job Angel.

John J. 
Rating:
3.0

Customer did not leave a comment.

SHARON W. 
Rating:
5.0

Customer did not leave a comment.

George B. 
Rating:
5.0

Customer did not leave a comment.

Stormi P. 
Rating:
4.0

The people at this location were very pleasant and extremely helpful!

Ronald S. 
Rating:
5.0

Well pleased

Linda H. 
Rating:
3.0

The self service location was not worth the effort it took to get access to the key. The prosses added 30min to the check in time. While I understand the need for "convenience" there should also be an effort for good customer service. Moving is stressful enough without adding the stress, of getting the truck on moving day when you made every effort to plan ahead.

Lori W. 
Rating:
5.0

Great experience. I'm very impressed by the way this business was run.

KAREN W. 
Rating:
5.0

Customer did not leave a comment.

IAN M. 
Rating:
5.0

Pretty good now

HARRY E. 
Rating:
5.0

I was told that I would receive a receipt for returning the trailer. I stopped by again today and so far, i have not received the receipt, The first drop off location we were sent to, 1102 L St. Brunswick, GA 31520, was horrible! Luckily, we were able to get a new drop off location and it was great!

Kathleen H. 
Rating:
3.0

We never received instructions on how to return the vehicle and then online it wasn't even showing up that we had a vehicle out. This made for a very long night trying to get the vehicle returned.

ROCHELLE F. 
Rating:
5.0

Manager working by herself did an excellent job

KENNETH G. 
Rating:
5.0

Customer did not leave a comment.

TRUDY J. 
Rating:
5.0

I have none. The lady there was super nice and her smile was welcomed after a very long frustrating day.

HOLLY H. 
Rating:
3.0

Our truck had no dollys that we ordered. The pickup location was moved, and we were never notified

TIFFANY B. 
Rating:
5.0

Customer did not leave a comment.

FRANCIS A. 
Rating:
5.0

Customer did not leave a comment.

JAMES R. 
Rating:
1.0

Customer did not leave a comment.

Keyana R. 
Rating:
4.0

Customer did not leave a comment.

JENNIFER H. 
Rating:
5.0

Customer did not leave a comment.

tino P. 
Rating:
5.0

Customer did not leave a comment.

PAUL S. 
Rating:
5.0

Wonderful customer service 👏

LUIS C. 
Rating:
5.0

It's was perfect No improvement needed The young female manager was the greatest experience we have had in years

Tomas C. 
Rating:
5.0

Customer did not leave a comment.

KATHIE R. 
Rating:
4.0

New location, in need of signage and good personal to manage.

MAURICE W. 
No reviews have been submitted for this location.

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