Customer Reviews for U-Haul de Saint-Hubert - déménagement et entreposage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul de Saint-Hubert - déménagement et entreposage

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Angel A. on

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The two guys that served me were very nice.

luc D. on

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Aline C. on

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Maybe have your site in French.....

Omar B. on

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Fast service and good employé polit and Nice welcome for customers that what can be do in This area

Jean Francois L. on

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Jean-Paul B. on

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Normand G. on

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Martin B. on

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Acxell G. on

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Nancy P. on

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Luc A. on

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Michael Z. on

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this branch has no vehicle parking for client's car nearby. A small section dedicated to some client parking would be appreciated

Colette M. on

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Eric T. on

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Serge S. on

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andre B. on

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Les sièges du camion étaient très sale et avec particules de foin dessus et l’odeur était très désagréable, elle me levait le cœur. Il manquait de personnel pour le service car il y avait une file d’attente de plusieurs personnes et seulement un préposé à l'accueil. Lorsque dans mon courriel je clique sur votre lien en français pour répondre à ce sondage cela m’amène au sondage en anglais... pas fort

Jacques B. on

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Robert B. on

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Ricardo C. on

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Jean Philippe F. on

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next time, dont accuse customer of not filling up the thank especially when we show you the gas bill and we left the gas thank fuller than when we took the truck.

Alastair K. on

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parking was not available

ProScott I. on

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Julien F. on

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Eric G. on

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Everything went very well. However, although I took the time to do everything with the application, I still had to wait 40 minutes in line with those who hadn't done anything in advance. Why do you write "faster" by doing it all online, it is useless if there is not a "quick pickup" gichet.

Régis T. on

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Je voulais une remorque 4 x 8 a 14.99 Mais il en avait pas sur le terrain donc il m'ont loué une 5 x 9 a 19.99 mais je n'aivais pas besoin d'une 5 x 9 donc j'ai payer $5.75 de trop ???

charles P. on

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I have not been allowed to verified the vehicle before I left the pick up place. So when I came back, there was a mark at the front of the car. I'm pretty sure I didn't make it, but because there were no verification procedure before leaving, the employee told me it could surely be my fault.

Philippe L. on

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Very good price and equipment Value is above average. I will use again Service at counter is good Service outside could be slightly more friendly. Thanks

Corneliu D. on

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Herbert C. on

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Le processus se location a été facile en ligne et rapide lors de la prise de possession de la remorque louée. Les employés étaient courtois et connaissant. Nous avons été très satisfait. Merci!

JEAN FRANCOIS A. on

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à mon départ le.preposer ma laisser les clef dans le camion na pas fais le tour du camion avec moi à mon retour j ai attendu au moin 10 minutes quand je suis entrer il étais 3 gars a parler et avoir ben du fun j imagine que vous avez des camera de.surveillance pour vérifier cela merci vraiment déçu du services reçu cet fois ci habituellement mon expérience mais la.prochaine fois je ne crois pas faire affaire avec uhaul desoler mais déçu à un point où j aurais mériter ma location gratuite snifff j espère que je pourrai un suivis su mon dossier pepsi2912@gmail.com merci

arina L. on

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SERGE R. on

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rejean D. on

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Melanie P. on

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Merci à la comis dahlia qui m’a supporté dans ma détresse j’ai pas personne pour vider le camion!! Tous le monde etait occupé!! et même offert une aubaine malgré mon retard. Mon pire déménagement à vie et malgré tout répartis avec le sourire. Beau travail de service clientèle

Pascal R. on

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Jacque B. on

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SUZIE L. on

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The equipment was ok. But what I think should be improved is the client services, more specifically the employees. They are not very nice, not smiling and they don't make sure that the client get all the information he needs before leaving with the vehicle. And as for the return, it's the same. I had to run after someone to tell me what was the return procedure, where to park the truck, etc. Very disappointing on that part. I was not happy with the service at all.

Line C. on

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Your application need To be avalaible in french and it's really not easy for me to return your truck with the application.

patrick T. on

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Need a better management for supported the material. More parking.

denise R. on

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Mario C. on

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marie helene b. on

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la jeune fille a pris le temps de bien m’expliquer les différents grandeurs de storage et les options et les date et moyen de payer à distance

Marie-Élaine D. on

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We didn’t feel that our boxes and furniture would be secure. So we canceled the contract.

diane d. on

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The girl who answered me was very helpful.She knew her work perfectly.She was fast and I was very satisfied with her service.

jean-guy l. on

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tres bien tres satisfait bon personnele courtoit polie et bon service à la clientele

jacques b. on

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Le terrain est tres mal gérer les camion bloc l axcès aux entrepôt ....j ai même brisé ma voiture je suis vraiment décu ....et ce n est pas à cause fes employé ..manque de personnel

GEORGE WINSTON G. on

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Access to the storage is often blocked by parked trucks and in the winter he area is unsafe because of the lack of salt being used to de-ice the areas leading to the storage area.

Marc-Andre L. on

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Great team at st hubert storage store. Friendly people and very helpfull, thank you again !

MICHEL D. on

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Bonne endroit propre et très sécuritaire

SEMEDE SAMSON K. on

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They didn't known that I had had nothing in the storage area.

William C. on

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Very accommodating...resolved problem with no fuss! Great service!

FRANCOIS T. on

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En francais s.v.p. merci

Frederick L. on

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Nope

Marie fee c. on

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I adore U-Haul and i use U-Haul for all déménagement

MICHELLE S. on

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Great customer service

Joannie R. on

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Merci pour votre chaleureux accueil! Jo-annie

jean pierre b. on

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Manque de personnel en période de déménagement et le sourire pas facile

Samuel D. on

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Waiting time always extremely long. Management sucks. I emptied my storage and had to tell you 3 times because i was receiving invoices on my email and on paper. Last time for me at this place.

diane h. on

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Trop de temps d'attente meme si réservé a l' avance. Grosse perte de temps pour débuter le déménagement.