U-Haul Mobility & Storage at Eagles Landing

937 reviews

471 Eagles Landing Pkwy   Stockbridge, GA 30281

(678) 379-5018

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Contact Us

(678) 379-5018

471 Eagles Landing Pkwy
Stockbridge, GA 30281

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • Propane exchange
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The 2 ladies at the front on Monday are truly the best! They are phenomenal women who knows how to provide a unforgettable experience! 10 stars from me!!!

Christa P. 
Rating:
5.0

Customer did not leave a comment.

TARA J. 
Rating:
4.0

Customer did not leave a comment.

MARYAM W. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

PAUL C. 
Rating:
4.0

Everything was very well eventhough I had a flat tire on the trailer that I rented

JAMES B. 
Rating:
5.0

The agent was extremely nice and courteous with all my needs.

KASEY C. 
Rating:
5.0

Customer did not leave a comment.

PAUL C. 
Rating:
5.0

Customer did not leave a comment.

Roderick T. 
Rating:
5.0

Customer did not leave a comment.

Jamie S. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

Check the fuel gauge with the customer.

Larry S. 
Rating:
5.0

Always get great service at this location: I really appreciate all of the hard work

William M. 
Rating:
5.0

Customer did not leave a comment.

KIRK S. 
Rating:
5.0

All of the employees here are friendly, helpful and attentive. This location is well organized and the employees work as a team to make sure customers are taken care of. Thank you all!

ANGELICA B. 
Rating:
4.0

Customer did not leave a comment.

john W. 
Rating:
5.0

Customer did not leave a comment.

NADINE T. 
Rating:
3.0

When returning a vehicle there are signs posted stating to wait in your vehicle, and someone would be out to check it in. We had to go in and get someone to check it in. The location allows for after hour check in via phone, but since it was normal operating hours, I expected someone would come help.

dianne R. 
Rating:
5.0

Customer did not leave a comment.

NICOLE M. 
Rating:
4.0

Customer did not leave a comment.

Chloe S.  |  First Impressions 
Rating:
5.0

Maybe more help.

MARK S. 
Rating:
5.0

Customer did not leave a comment.

Randolph D. 
Rating:
5.0

Customer did not leave a comment.

WARREN B. 
Rating:
5.0

Absolutely nothing the guy I believe his name is frank is amazing you can tell him I said it I love him

SHANTEL E. 
Rating:
4.0

Customer did not leave a comment.

DAVID H. 
Rating:
1.0

The stupid truck broke down and left me stranded on the side of the highway. I've tried multiple times to reach someone to discuss this huge inconvenience and no one has even thought twice about it.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

CAPIOS DERECK R. 
Rating:
5.0

Awesome customer service

Marisa J. 
Rating:
5.0

Great personal

MICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

Geneva J. 
Rating:
5.0

I ordered the uhaul over the phone however the location closes at 7pm and I was scheduled to pick up at 10pm. The location did not have my uhaul available and someone over the phone not at the actual location named, Stephanie changed my pick up date and time. It was a major inconvenience, to say the least.

Stephanie F. 
Rating:
5.0

The pick and return service was fast and professional. However the truck drove poorly and needed servicing.

Beverly P. 
Rating:
5.0

Customer did not leave a comment.

SYDNEY ALEXANDRI J. 
Rating:
5.0

The original location for drop off was hard to find even using the GPS. The employee at the Eagles Landing location was so polite and extremely helpful.

MICHELLE Z. 
Rating:
2.0

Customer did not leave a comment.

STEVE D. 
Rating:
5.0

There was trash left behind the drivers seat.

AIDELLE G. 
Rating:
5.0

Customer did not leave a comment.

Joresha C. 
Rating:
4.0

I will consider another option in the future. This less than six hour trip was entirely too expensive. I will definitely secure a handy man in the future. Mileage is extremely expensive!

SHIRLENE M. 
Rating:
5.0

Great staff super professional and friendly clean storage

TANQUERIA C.  |  Overall Experience 
Rating:
1.0

8 was to be credited 15 dollars off since my online quote went from 39 dollars to 189! Even when I dropped it off the said 159 but uhaul still took all my money

Scott L. 
Rating:
4.0

Customer did not leave a comment.

Stanley L. 
Rating:
5.0

The customer service at this location was excellent. From the ease of picking up the equipment to the staff, everything was perfect. Staff members were very knowledgeable and friendly! I would definitely recommend them. They deserve 10 stars!

LaRiesha S B. 
Rating:
5.0

Customer did not leave a comment.

Larome G. 
Rating:
5.0

Customer did not leave a comment.

Jeffry L. 
Rating:
5.0

Great experience. The lady working up front was very kind and professional.

Sterling W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Randy M.  |  First Impressions 
Rating:
1.0

I was the only customer in the storm and 4 people working. I waited 15 minutes to get a piece of junk truck and had to get someone to assist me with keys. Unprofessional bunch of people

DEBRA S. 
Rating:
5.0

n/a

Demetra H.  |  First Impressions 
Rating:
5.0

Dan is always courtesy.

DEMETRIA N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Akeema S R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JESSE G. 
Rating:
4.0

Customer did not leave a comment.

SANDRA B. 
Rating:
5.0

Best Service ever.

WILLIAM C. 
Rating:
4.0

Customer did not leave a comment.

Jeanette J. 
Rating:
5.0

nothing.

LaRay B. 
Rating:
5.0

This staff at this location is very pleasant. Every time we are in need of this type of equipment, we come straight to this location because we know we will received AWESOME SERVICE.

BRIAN E. 
Rating:
5.0

Customer did not leave a comment.

David F. 
Rating:
5.0

Customer did not leave a comment.

Timothy P. 
Rating:
5.0

Customer did not leave a comment.

Yolanda M. 
Rating:
1.0

I would not recommend using them they shipped my container to the wrong location and they made me pay the $375 to get it to the right location and I still haven't got my money back for that so my recommendation do not use them

GREGORY D. 
Rating:
5.0

Customer did not leave a comment.

NIGEL S. 
Rating:
2.0

Customer did not leave a comment.

ALEXANDRIA M. 
Rating:
3.0

The truck was making weird noises

Sadie F. 
Rating:
5.0

Customer did not leave a comment.

Wayne E. 
Rating:
5.0

100% best location in all of uHaul

JAMES G. 
Rating:
5.0

Customer did not leave a comment.

eric W. 
Rating:
5.0

This facility and management is excellent.

Angela S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard T.  |  Overall Experience 
Rating:
4.0

The lady working when I picked up my truck seemed more interested in talking about non work with a customer while 4 of us stood in line. A young man came up to the counter and quickly took care of me.

Kenneth H. 
Rating:
5.0

NOTHING. DAN IS THE MOTHER LOVING MAN.GOOD DAY.

KEVIN N. 
Rating:
3.0

Customer did not leave a comment.

LATRICIA J. 
Rating:
4.0

Customer did not leave a comment.

DEMETRIA N. 
Rating:
5.0

Customer did not leave a comment.

Dorice B.  |  Overall Experience 
Rating:
4.0

Make sure the truck has functional mirrors. Make sur there is a key to the lock on the rollup door. make sure that there are blankets and a hand truck in the truck. There was a bag but no blankets. There was a mount but no hand truck. The truck was dirty. The truck had a plastic Walmart bag covering a hole in the cargo box overhang above the cab and visible to the outside. This was the worst experience I have ever had at this Uhaul location and I have used them at least three times.

Brett M. 
Rating:
4.0

Customer did not leave a comment.

Josephine C. 
Rating:
4.0

Customer did not leave a comment.

Lyn P. 
Rating:
5.0

The drop-off went smoothly. Staff was friendly and efficient.

STEPHEN A. 
Rating:
5.0

Bekki was super friendly and I loved the way she continued to take care of me rather than make me wait to assist another U-Haul representative that called from another location while she was already helping me. She is really dedicated to ensuring the customer in front of her is her top priority. She has a super bubbly personality.

Andrea D. 
Rating:
5.0

Customer did not leave a comment.

Lakesha C. 
Rating:
5.0

Customer did not leave a comment.

RAY P. 
Rating:
4.0

The customer agent was overworked because she was by herself after 5 PM Inside at the counter,on a Friday but she handled herself very professionally In stressful situations and I was impressed

ANDREW H. 
Rating:
5.0

Customer did not leave a comment.

WILLIE T. 
Rating:
5.0

Customer did not leave a comment.

Varonica L. 
Rating:
5.0

Customer did not leave a comment.

Duane M. 
Rating:
5.0

Customer did not leave a comment.

LEFONZA S. 
Rating:
5.0

Customer did not leave a comment.

KARLOS G. 
Rating:
5.0

There was an issue on return with the location on one of our phones. Since our other phone worked, it's an issue with a specific device. However, it would've been frustrating and inconvenient if our other phone didn't work with the location for the drop off. An improvement is to allow an alternate after-hours drop off if the location issue occurs. Perhaps a different code everday for after-hours that should be entered. It should be used just as a backup precaution.

Byron H. 
Rating:
1.0

I was charged for cleaning o.Just saw my receipt when i was initially given a wrong gas and mileage reading on my contract. I will be calling the office .This is very unusual of the center

SULAIMON S. 
Rating:
3.0

Had a problem with check-in. Returned the rental same day that it was rented. I checked in with the tech on site that was servicing vehicles. The tech indicated I'm all checked in and a receipt would be emailed to me. Checked for receipt next day and I did not receive a receipt, checked my U-Haul account and noticed that the rented unit was still not checked in. I had to go to the location to resolve the bill and overcharge to my credit card.

Keith T. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

Deontra H.  |  Overall Experience 
Rating:
4.0

But once I got to my destination the truck wouldn't start back up I had to sit for 20minutes and waste time and then no one would answer the phone when I tried to call to report it

OCTAVIA B. 
Rating:
5.0

Awesome working personnel

ANGEL Q. 
Rating:
5.0

I was extremely satisfied with the facility.

Hassiba B.  |  Overall Experience 
Rating:
5.0

Can not talk to this location when you call their direct number. You get a customer service call center. Sometimes you need to talk directly to them.

Chandra D. 
Rating:
5.0

Customer did not leave a comment.

REGINALD B. 
Rating:
5.0

Love the rental with phone. So convenient.

jerry K. 
Rating:
5.0

Customer did not leave a comment.

Micheal E. 
Rating:
4.0

There's really no problem

DERRICK M. 
Rating:
3.0

anything less and I wouldn't be here

DERRICK M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VIRGINIA C. 
Rating:
1.0

Dishonest business practices

JOVON C. 
Rating:
5.0

Staff was friendly and helpful

Bryan R. 
Rating:
5.0

Customer did not leave a comment.

Leon B. 
Rating:
1.0

Scam me out of my money they are liars

lindell M. 
Rating:
4.0

Nothing at this time

Robert R. 
Rating:
5.0

Customer did not leave a comment.

nia G. 
Rating:
5.0

Need to speed up the process, all my info is in the system. Still 30 minutes answering the same questions...

DUANE M. 
Rating:
4.0

Customer did not leave a comment.

RAY T. 
Rating:
1.0

My move was delayed a half day because when I arrived at 9am to pick up the truck from U-Haul it was not ready. I was told they would call me when the truck was ready and that didn't happen. I called around 1pm and it was ready. At around 4pm, I was informed I was given the wrong truck after packing the truck. I was instructed by U-Haul to come get a different truck and at that time the truck had to be unpacked and loaded in the new truck. It was the biggest inconvenience of my whole day. I will never use U-Haul again.

Alysha A. 
Rating:
5.0

Customer did not leave a comment.

Keri S. 
Rating:
5.0

Customer did not leave a comment.

BETTY V. 
Rating:
4.0

Customer did not leave a comment.

SHANI W. 
Rating:
4.0

Need a full time receptionist on site or more staff.Dan was very helpful and friendly.

Anika D.  |  Overall Experience 
Rating:
5.0

helped me save money as I had to get a larger unit after 2 weeks. Employees are kind, considerate and pleasant to work with.

michael w.  |  Overall Experience 
Rating:
5.0

Everyone was friendly and very helpful. Will recomend U Haul storage space.

Lowe L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin B.  |  First Impressions 
Rating:
5.0

Amazing experience from customer service to assistance whenever needed.

Barbara D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Venita D.  |  Overall Experience 
Rating:
5.0

Remember that some of these storage units have vertical support beams in the units that may obstruct your ability to take full advantage of the space you are paying for. No adjustments will be made to offset the space you are losing because of this obstruction!!

Alan P.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ELENA M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

zsa zsa d.  |  First Impressions 
Rating:
5.0

Great experience.

Demetrick H.  |  First Impressions 
Rating:
5.0

Most of my interaction was with Jacob very polite and helpful young man he went over and beyond to help me out. All the employees at this location were very courteous and helpful.

deborah w.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Bianca H.  |  First Impressions 
Rating:
5.0

Service was great staff very helpful Thanks

James G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anika D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tony M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ronessa C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KIMESHA S.  |  First Impressions 
Rating:
5.0

Excellent staff, storage.location and equipments.

Gillian V.  |  Overall Experience 
Rating:
5.0

Staff always friendly, knowledgeable, and efficient.

Jonathan H.  |  Overall Experience 
Rating:
3.0

The guy that was there.. I asked him if he was Jacob..he said no..and never offered his name. Not very friendly or helpful.. Got an attitude when I told him what i was looking for.. I showed him the lock from I got from another storage company and he made he eas almost snobby .. The female in the store was great. Helpful and showed us were to go..

Carol B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Shanay S.  |  Overall Experience 
Rating:
2.0

Was charged to much for truck mileage the person Behind the counter was going to speak with the General Manager about adjusting my bill and get back to me that day he never did I had to call back and then again no help. Every time i call this facility i get someone in another state every time....

Paul C.  |  Overall Experience 
Rating:
5.0

Awesome facility, we will use you in the future!

William H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sonia m.  |  Overall Experience 
Rating:
5.0

Everyone was friendly the storage area was clean and they had enough carts to help you move in and out of the facility

Jean M.  |  Overall Experience 
Rating:
5.0

Dan is the best

JAMES G.  |  Overall Experience 
Rating:
4.0

The representative in the store who helped me were Awesome!!

Cynthia D.  |  First Impressions 
Rating:
5.0

This Facility has provided Excellent service, the staff are super helpful and friendly

Wilfredo T.  |  Overall Experience 
Rating:
5.0

Great

Paul C.  |  First Impressions 
Rating:
3.0

Storage unit was dirty with broken green glass inside upon my arrival. The office was clean but the yard was not. I was afraid I would drive over a nail. My outside unit didn't appear secure.

MARSHA M.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff

Wilfredo T.  |  First Impressions 
Rating:
5.0

Everything was fine.

Eula R.  |  Overall Experience 
Rating:
5.0

Everything was excellent and the staff was also

charlene G.  |  Overall Experience 
Rating:
5.0

Awesome people but not going to your storage when you need to will not cut it. Great attitudes

Valerie K.  |  Overall Experience 
Rating:
3.0

I moved out my unit and I let the office know I moved out they called me everyday until yesterday about 5:00pm one time they even called passed business hours. Smh 8/20/2019

Kiona M.  |  Overall Experience 
Rating:
5.0

Very professional fantastic service !!! Friendly staff you could ask someone a question and they didn’t look at you like you had a third eye also most important very respectful.

Patrick N.  |  First Impressions 
Rating:
5.0

Everyone was very helpful and professional

CRYSTAL F.  |  Overall Experience 
Rating:
5.0

😁

DERRICK M.  |  First Impressions 
Rating:
5.0

Dan Collier and his team provide outstanding customer service!

Felton W.  |  First Impressions 
Rating:
5.0

Staff was excellent.

Richard M.  |  First Impressions 
Rating:
5.0

Darlene was extremely helpful and accommodating when delivering and picking up my uboxes. Appreciate her help

janell w.  |  Overall Experience 
Rating:
2.0

After recieving my ubox i never was aware of an autopayement for a room rented which never happened. 12 days later i was charged for a 30days renting of room. I called to asked a refund never got it.

diano t.  |  Overall Experience 
Rating:
5.0

Very good people

William C.  |  Overall Experience 
Rating:
4.0

Delivery was slow, but it was a subcontractor.

FRED h.  |  Overall Experience 
Rating:
4.0

I was very impressed with Justin he was irritated with the new system but handled it very well and seamed he was trained to the tee

mark p.  |  First Impressions 
Rating:
5.0

Darlene was great, very friendly and helpful.

Cepequa B.  |  Overall Experience 
Rating:
5.0

Best service i have encountered in 10 years the manager Dan was very professional, friendly and understanding. The staff brought us complimentary water bottles outside. A+ service.

Christan D.  |  Overall Experience 
Rating:
5.0

Everyone was friendly and really helpful in figuring out what storage options were best for me. Justin was really great and helped me figured out which unit was mine.

Brieghann C.  |  Overall Experience 
Rating:
3.0

UHaul taffer did not properly secure pin holding stabilizer foot at rear of UBox trailer I rented. The pin came out and the foot dropped to drag on the pavement at 50 mph. Lucky I had spare myself.

ROBERT W.  |  Overall Experience 
No reviews have been submitted for this location.

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