It was very convenient for storing my products.
CARREN J | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage at 47th Ave & Stockton Blvd
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I initially had reserved a Dolly and Blankets prior to picking up the Truck. When I got there to pay for the moving truck on Thursday, no equipment was there for me and was told first come first served. I was very disappointed and left only with an empty truck.
CARREN J | First ImpressionsGreat staff
LOUIS M | First ImpressionsThe employees were friendly courteous and very professional it felt like it going to family the only thing missing is I didn't get invited to the weekend barbecue
Kenny T | Overall ExperienceThe General Manager was very helpful, patient and saved me money in the end. She's very kind and knowledgeable. I highly recommend speaking with her. She has great customer service skills too which alot of people at other places lack. Thanks
Patty K | First ImpressionsGravel driveways make it very difficult to move heavy items. While concrete is more expensive to install, it makes the usage experience much simpler. If the lack of concrete resulted in lower prices, I might still recommend it to individuals who had lighter items, but the price point does not justify this cost saving measure and the inconvenience it creates when moving. Staff were spectacular in every way.
Sam L | Overall ExperienceGravel may be a cheaper surface but unless that is reflected in the price of the units, it is inconvenient to cart goods across such an uneven and unpredictable surface. For example, because of the gravel paths, I would avoid using this surface in rainy areas, and might discourage someone from moving heavy items into it. The alarm system is convenient because it means no gates are required to monitor access.
Sam L | First ImpressionsThe store manager was very excellent went above and beyond to help me you have a great manager there please don’t lose her
RONALD R | Overall ExperienceAmber B. Was amazing! Excellent customer service. She made my experience exceptional. Quick and easy process!!
GERINIA B | First ImpressionsMany thanks. Betty, Brittany & the new lady are an asset to the company. I forgot her name but she’s a young African-American lady. Also, , they were knowledgeable as well as looked, dressed & acted professional. Thank you for the last 3 years
Syndi P | Overall ExperienceNo where else is better than this friendly, safe and clean U-Haul facility. Will do business again when need to.
Jimmy L | Overall ExperienceThe staff are great
Demetra W | First ImpressionsMs Peralta, Hector G, and the older dad guy with glasses were working. All three of these individuals had good attitudes and were very helpful. The facility is CLEAN
Michael K | First ImpressionsThe storage facility on 47th Avenue and Stockton Boulevard in Sacramento the staff there are awesome I had a unit there for about maybe 2 years or more and whenever I had an issue with payment or anything they were very understandable the manager she's Britney Peralta she's the best she will work with you they're just totally awesome I truly appreciate the staff there I was going through a transition and it was very very difficult transition and they made it more easier thank you guys
David H | Overall ExperienceAll the credit for my excellent service goes to general manager Brittany at 6425 Stockton Blvd. Sacramento CA.
SCOTT A | Overall ExperienceThe only problem was, I was told to do it across the street and he couldn't help with assistance of hooking up a car to the trailer. Brittney at my storage facility in Sacramento CA has been extremely helpful. A++ customer service! This is extremely rare these days.
SCOTT A | First ImpressionsThe gentleman Corey needs a raise he's a wonderful Dude made sure that I was completely taken care of
SEAN N | First ImpressionsThe only issue is the price going up every couple of months. That’s one reason people lose their belongings and things they could never get back. That’s wrong!!!
Shonra H | Overall ExperienceIt's been a learning experience on both ends. I like the new system in place as the alarm goes. But my card didn't work a couple of times and the employees were very helpful and understanding. We all got some exercise in today. Keep hiring friendly people. They are doing an amazing job 👏
NAOMI T | First ImpressionsI cannot say enough good things about Betty and the Staff at the 47th and Stockton Location. EVERY SINGLE ONE OF THEM is remarkable. They are friendly, helpful, accommodating, professional. When I moved my parents from LA, Betty had the largest storage unit with the best prices, I was happy to rent from her. I have had my unit for two years and every interaction with the Staff strengthens my opinion of them. I would drive from across town to purchase items from them. Sadly they don't have a car dolly or I would cancel my reservation with the Citrus Heights location and rent it from 47th. You will NEVER be sorry for choosing to rent or purchase from Betty Hay and her staff at 47th and Stockton.
Jordan M | Overall ExperienceThis place is awesome and the staff is always friendly
Chris W | Overall ExperienceI didn't have the money to pay the $350.00 plus $90.00 on 4/1/21 . But my storage is now gone sold at auction I'm told storage 1022
William B | Overall ExperienceYour staff were very helpful. uhaul storage and van rental being combined made my day much more efficient. I didn’t know about uhaul storage before my van rental last month but remembered seeing it as an add-on.
Matt Z | First ImpressionsA SOLID FIVE STARS across the board! This Uhaul center and storage facility is the best I have ever used. Customer service was there for me every step of the way. Wether is was setting up my account from out of state, to sending my movers to empty my unit, Betty and her staff were there to help and reassure me through the process. I couldn’t be more pleased.
Elizabeth S | Overall ExperienceI want to first say that having a storage here for 1 year time now has been great. I've had nothing but a great experience. From the staff to the hours to the convenience of the location. Here is what I would like to see improved. The sign in method (card swipe) does not turn off the alarm system if the alarm goes off. I would want a better system that allows a card swipe to turn off the alarm when staff is not around to turn it off. Other than that the experience I've had at Uhaul whether that is the transportation aspect or the storage unit has been nothing short than a quality experience. 5 stars in my book!
Eric A | Overall ExperienceVery nice place to leave your things in would definitely Us them again if needed 💯
carolyn h | Overall ExperienceI ONLY NEEDE THE UNIT FOR 2 DAYS PAST THE FIRST MONTH AND UHAUL'S UNWILLINGNESS TO PRORATECOST ME ANOTHER $169 YET THE PERSON AT THE COUNTER WANRED ME TO SAY I WAS MOVED OUT SO THEY COULD RE-RENT IT
delroi h | Overall ExperienceBetty (manager) went above and beyond to help iron out a very confusing situation. She was incredibly helpful and understanding.
Jordan M | First ImpressionsI was 2 minutes late after 8 PM. Too bad for me. They wouldn't let me pick up my storage key. Had to pay for an extra day on the uhaul truck.
Jack H | Overall ExperienceMonique was very welcoming and accommodating. She example the drop off process and set up a storage unit fitti g my needs. It was a pleasant experience.
Gabriel D | First ImpressionsWas great!
Viacheslav L | Overall ExperienceClean and organized showroom. Helpful, courteous, informative staff!
kevin m | Overall ExperienceHelpful staff. The gravel doesn’t work though —- the place is very dusty.
BARBARA R | Overall ExperienceMathew was very engaging, informative, thorough with processing me as I ended my journey. He made my equipment drop off and storage transition effortlessly.
kevin m | First ImpressionsMonique is very personable and knowledgeable about her job. She takes the time to explain things well and I had a pleasant experience checking in.
Kayla G | First ImpressionsJust a small delay when I arrived, otherwise the staff was very helpful and courteous.
Paul A | First ImpressionsStaff was very helpful. Card actuated security system worked very well.
WALTER M | Overall ExperiencePinches ratas amargadas
Mario M | Overall ExperienceStaff was very helpful. They allowed us to drop off our auto transport and showed us the alarm procedures.
WALTER M | First ImpressionsOther then a women named Betty, I found this location to be the most uninformative and seemingly disconnected from the rest of the company then I've dealt with being a long time renter from Uhaul.
arthur t | Overall Experience