Customer Reviews for U-Haul Moving & Storage at 47th Ave & Stockton Blvd

3,267 reviews

6425 Stockton Bl   Sacramento, CA 95823
(Near 47th)

(916) 424-9715

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(916) 424-9715

6425 Stockton Bl
Sacramento, CA 95823
(Near 47th)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

EDWARD S 
Rating:
5.0

Very friendly and nice help me out when I cannot find the gas tank

Lashauna R 
Rating:
5.0

Brittany was such a great person to work with. She was the only one in the store, but was able to handle every customer with great service. I would rent from this location again bc of her .

brian T 
Rating:
5.0

Fast in and out with super-friendly staff. Excellent overall experience!

Steven K 
Rating:
5.0

Keep Anita up front and yall be good she was very professional and friendly I would come back to rent just to speak with her made it a very good experience

Larry R 
Rating:
5.0

Just keep up with the good work!

Miguel S 
Rating:
5.0

Customer did not leave a comment.

Ron D 
Rating:
1.0

I had to wait almost 20 minutes inside the store you no representative there to help with my order, when the GM arrived she did apologize but just quickly moved on without fully showing that she’s actually sorry for having myself wait there. Another couple came in the store and left because they didn’t wish to wait.

Chris G 
Rating:
5.0

Customer did not leave a comment.

Robin H 
Rating:
5.0

Customer did not leave a comment.

Azizagha A 
Rating:
5.0

All good!

Roger B 
Rating:
4.0

Hire more people

Nepolian E 
Rating:
5.0

Professional and kind workers, they help you move on time Thank you for your services

John N 
Rating:
5.0

Customer did not leave a comment.

Bryan B 
Rating:
4.0

I don't know, my experience was great. I made a reservation, picked up the truck, answered the text and followed the instructions. Brought the truck back, gave the keys to the worker, he returned and asked me some questions. I payed with the card on file, got a print out and was out in 7 minutes. Time is money, and the location is the banker when it comes to good service. 👍

Sapphire J 
Rating:
5.0

Amber was attentive and had a great attitude.

Ewan H 
Rating:
5.0

Great ladies. Super friendly

Stacy D 
Rating:
3.0

Your check-in / check- out staff are excellent . . . Friendly, respectful, helpful, efficient. The truck was very clean and ready to go.

Tim D 
Rating:
5.0

They young lady that helped me, I believe her name was Amber, anyway she was great I was extremely pleased with her service

TRAVON A 
Rating:
5.0

I had a great experience at the location!

Ellen C 
Rating:
5.0

Always friendly and Amber goes above and beyond.

arturo m 
Rating:
5.0

Customer did not leave a comment.

Soua X 
Rating:
5.0

Customer did not leave a comment.

Jose C 
Rating:
5.0

Nothing, it was quick and easy.

Leslie C 
Rating:
5.0

10/10

HAI N 
Rating:
5.0

Honestly, the customer experience was probably the best I ever had at any Uhaul. Amber was extremely helpful, knowledgeable, and kind. She made the process seem like a breeze. Will be returning 100 percent.

arturo m 
Rating:
4.0

Make the truck is throughly safe and trouble free. My experience with the recently rental was not so good. Ramp was hard to push in, driver window was hard to roll up, fuel was empty and passer rear tires was cracked/torn pretty bad. Truck was dead on me.

Moua M 
Rating:
5.0

Great Job!

Robin G 
Rating:
5.0

Customer did not leave a comment.

Carl A 
Rating:
5.0

I can always depend on this location to have exactly what I need and the service is commendable.

dorris g 
Rating:
5.0

Great

Jose A 
Rating:
5.0

Customer did not leave a comment.

tou v 
Rating:
5.0

Customer did not leave a comment.

Micheal N 
Rating:
5.0

The staff is always friendly and helpful to assure I have the appropriate equipment and insurance. Thank you again, and I'll see you again in 2025.

Yvonne W 
Rating:
5.0

Customer did not leave a comment.

Deryus B 
Rating:
5.0

Unfortunately, on return, during refueling, there is a leak from the gas tank and to go just 30 Mike's, it cost me over $50 in gas (leaked under the truck from the tank where the fill pipe connects to the tank). And I know you aren't going to refund that gas expense as there was no one at the return site (closed on a Monday?)! Anyway, fix that truck!

Larry D 
Rating:
5.0

Nothing

Martha P 
Rating:
2.0

Customer did not leave a comment.

PHUN S 
Rating:
4.0

Customer did not leave a comment.

Zaid I 
Rating:
5.0

The check in process was easy and fast

Marlen S 
Rating:
5.0

Customer did not leave a comment.

ANDREW C 
Rating:
4.0

Customer did not leave a comment.

Lee X 
Rating:
5.0

Customer did not leave a comment.

Steve C 
Rating:
5.0

Customer did not leave a comment.

Robin G 
Rating:
4.0

The 1st uhall on Esst Stockton was rude and late to open in am which made us go out of our way to other Stockton Blvd store.

Cynthia V 
Rating:
1.0

This manager should be fired

Atiqullah S 
Rating:
5.0

Customer did not leave a comment.

hai n 
Rating:
1.0

Too much money it smells like a dead butthole rat.

Tristan S 
Rating:
4.0

Only one person working in office and I never received my receipt don't know how much at owed at the return. Can I get a receipt???

Thelma J 
Rating:
5.0

Customer did not leave a comment.

LORRAINE H 
Rating:
5.0

awesome customer service

Tim W 
Rating:
5.0

Customer did not leave a comment.

Alfonso A 
Rating:
5.0

This location was really nice and friendly I would definitely recommend and come back

kenneth J 
Rating:
5.0

Customer did not leave a comment.

Steve C 
Rating:
5.0

Clean out trailers before renting it out.

Thay V 
Rating:
5.0

Customer did not leave a comment.

Sergei R 
Rating:
2.0

Customer did not leave a comment.

Alaina P 
Rating:
4.0

Customer did not leave a comment.

Oscar C 
Rating:
5.0

Went to two other locations before this and got to run around only to find out they didn't have what I was looking for after being there for 30 minutes this location was quick to the point and also gave some advice to help me save some money

Clarence R 
Rating:
1.0

They charged my card $100 more than my rental cost and never returned my deposit which creates hardship for me to get my money owned back. Your 3rd party service providers honestly provide better service.

Jonathan T 
Rating:
5.0

Customer did not leave a comment.

Grabiela B 
Rating:
5.0

Perfect customer service!

Leng L 
Rating:
4.0

Excellent service always quick and easy! Thank you for your service.

IRMA E 
Rating:
5.0

Customer did not leave a comment.

Blake O 
Rating:
5.0

Customer did not leave a comment.

Alan D 
Rating:
1.0

They rented a truck that had no gas in the tank plus they doubled charged me too.

Lakesha M 
Rating:
5.0

Customer did not leave a comment.

Steve C 
Rating:
5.0

I really enjoyed my experience. The workers were not lazy and very attentive. They were not like the location on florin rd.

XIA V 
Rating:
5.0

Customer did not leave a comment.

Steve C 
Rating:
5.0

Customer did not leave a comment.

JAMAL T 
Rating:
5.0

Continue to be nice and kind.

moua m 
Rating:
5.0

Manager Brittany at this location has the Best customer service! She is a great person!

Tangee P 
Rating:
1.0

Not knowledgeable.Lacsidaisical attitude.Prices different from other nearby Uhauls.

Heru S 
Rating:
1.0

More employees. The wait time was way too long. I had a reservation and still waited almost an hour. Then the equipment I reserved was not available. My worse experience with uhaul or any rental company.

Nathan J 
Rating:
4.0

On screen dashboard computer!

John G 
Rating:
5.0

Customer did not leave a comment.

Kara T 
Rating:
5.0

Customer did not leave a comment.

Kara T 
Rating:
4.0

Maintain the vehicles. I rented a 15 foot truck. It had a overwhelming gas smell and it cut off on me as I was pulling into the gas station.

Crystal S 
Rating:
4.0

Customer did not leave a comment.

maria r 
Rating:
5.0

Customer did not leave a comment.

Loua S 
Rating:
5.0

The staff are great

Demetra W  |  First Impressions 
Rating:
5.0

Perfect!

MARK A 
Rating:
5.0

Very nice job the service looks great

Ralph G 
Rating:
3.0

The manager ignored me for 15 minutes while she chatted on the phone upon my dropping off of trailer. The she yelled to a female employee in the back to come help me. When i went to pick up trailer I also waited for about 15 minutes for a female employee to get off the phone with the manager who was not there. The female employee was very helpfull and I couldn't be more pleased with her. In my opinion she should be the manager. This location should always have atleast two employees working due to its busy location and high crime area. In my opinion one female employee running this location and hooking up trailers to customers trucks leaving other customers in the empty store alone is asking for trouble and is very Dangerous for the employee.

danny b 
Rating:
5.0

Customer did not leave a comment.

Sergei R 
Rating:
1.0

Have signs that tell you about the difference between van rentals and truck rentals. Update your staff on price changed, and correct pricing, and what in take to rent each type . This was my worst experience ever .it took me 30min just to rent a truck, and cost me more than expected . They refused to take my debit or cash for a van rental, insane !

Paul Y 
Rating:
1.0

Terrible experience. I reserved the truck in Stockton and had to drive to Sacramento to pick up the truck. A reservation with U-Haul means nothing.I would pay more for another alternative.

Mark T 
Rating:
5.0

Very good service

Miguel U 
Rating:
5.0

This U-Haul location is the best l have rented from. I used to have a moving business l ran for 15 + years and always walk away completely satisfied with their service. The staff here are always friendly and very helpful. They are very knowledgeable and professional and l highly recommend them to anyone that is looking for a stress free move. 1 , 000 percent.

William E 
Rating:
5.0

Always a pleasure doing business with this crew. They are kind, patient and get their job done.

Kimberly B 
Rating:
5.0

Customer did not leave a comment.

Abdullah M 
Rating:
4.0

Customer did not leave a comment.

Donna B 
Rating:
5.0

I don't know why people say the manager Britt is mean or has a bad attitude, because she has always been Kool to me and with me. Great service, great crew & easy to handle business here!!

Kimberly B 
Rating:
5.0

Great uhaul company and a great assistant manager as well as the staff. Love you guys. Thank you for everything.

Robin G 
Rating:
5.0

Customer did not leave a comment.

Philip L 
Rating:
5.0

My experience was flawless!

tammy h 
Rating:
5.0

Great energy over the phone and when I arrived

Sandreka M 
Rating:
5.0

Thank you Happy New Year and God Bless

Maciu D 
Rating:
5.0

Need more persons. Working as business permits

Richard L 
Rating:
5.0

Ms Peralta, Hector G, and the older dad guy with glasses were working. All three of these individuals had good attitudes and were very helpful. The facility is CLEAN

Michael K  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zabuhullah N 
Rating:
5.0

I had a great experience. Easy to reserve online. Easy and quick to pick up and return.

Sonia A 
Rating:
5.0

The storage facility on 47th Avenue and Stockton Boulevard in Sacramento the staff there are awesome I had a unit there for about maybe 2 years or more and whenever I had an issue with payment or anything they were very understandable the manager she's Britney Peralta she's the best she will work with you they're just totally awesome I truly appreciate the staff there I was going through a transition and it was very very difficult transition and they made it more easier thank you guys

David H  |  Overall Experience 
Rating:
5.0

All the credit for my excellent service goes to general manager Brittany at 6425 Stockton Blvd. Sacramento CA.

SCOTT A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cyrene P  |  Overall Experience 
Rating:
4.0

The only problem was, I was told to do it across the street and he couldn't help with assistance of hooking up a car to the trailer. Brittney at my storage facility in Sacramento CA has been extremely helpful. A++ customer service! This is extremely rare these days.

SCOTT A  |  First Impressions 
Rating:
5.0

The gentleman Corey needs a raise he's a wonderful Dude made sure that I was completely taken care of

SEAN N  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

wayne B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LISA B  |  Overall Experience 
Rating:
4.0

The only issue is the price going up every couple of months. That’s one reason people lose their belongings and things they could never get back. That’s wrong!!!

Shonra H  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Sonia W  |  Overall Experience 
Rating:
4.0

It's been a learning experience on both ends. I like the new system in place as the alarm goes. But my card didn't work a couple of times and the employees were very helpful and understanding. We all got some exercise in today. Keep hiring friendly people. They are doing an amazing job 👏

NAOMI T  |  First Impressions 
Rating:
5.0

I cannot say enough good things about Betty and the Staff at the 47th and Stockton Location. EVERY SINGLE ONE OF THEM is remarkable. They are friendly, helpful, accommodating, professional. When I moved my parents from LA, Betty had the largest storage unit with the best prices, I was happy to rent from her. I have had my unit for two years and every interaction with the Staff strengthens my opinion of them. I would drive from across town to purchase items from them. Sadly they don't have a car dolly or I would cancel my reservation with the Citrus Heights location and rent it from 47th. You will NEVER be sorry for choosing to rent or purchase from Betty Hay and her staff at 47th and Stockton.

Jordan M  |  Overall Experience 
Rating:
5.0

This place is awesome and the staff is always friendly

Chris W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Der C  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Henry A  |  Overall Experience 
Rating:
4.0

I didn't have the money to pay the $350.00 plus $90.00 on 4/1/21 . But my storage is now gone sold at auction I'm told storage 1022

William B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dalisha F  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lorraine W  |  First Impressions 
Rating:
5.0

Your staff were very helpful. uhaul storage and van rental being combined made my day much more efficient. I didn’t know about uhaul storage before my van rental last month but remembered seeing it as an add-on.

Matt Z  |  First Impressions 
Rating:
5.0

A SOLID FIVE STARS across the board! This Uhaul center and storage facility is the best I have ever used. Customer service was there for me every step of the way. Wether is was setting up my account from out of state, to sending my movers to empty my unit, Betty and her staff were there to help and reassure me through the process. I couldn’t be more pleased.

Elizabeth S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christa H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mayra g  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

luis m  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Steven W  |  Overall Experience 
Rating:
5.0

I want to first say that having a storage here for 1 year time now has been great. I've had nothing but a great experience. From the staff to the hours to the convenience of the location. Here is what I would like to see improved. The sign in method (card swipe) does not turn off the alarm system if the alarm goes off. I would want a better system that allows a card swipe to turn off the alarm when staff is not around to turn it off. Other than that the experience I've had at Uhaul whether that is the transportation aspect or the storage unit has been nothing short than a quality experience. 5 stars in my book!

Eric A  |  Overall Experience 
Rating:
5.0

Very nice place to leave your things in would definitely Us them again if needed 💯

carolyn h  |  Overall Experience 
Rating:
3.0

I ONLY NEEDE THE UNIT FOR 2 DAYS PAST THE FIRST MONTH AND UHAUL'S UNWILLINGNESS TO PRORATECOST ME ANOTHER $169 YET THE PERSON AT THE COUNTER WANRED ME TO SAY I WAS MOVED OUT SO THEY COULD RE-RENT IT

delroi h  |  Overall Experience 
Rating:
5.0

Betty (manager) went above and beyond to help iron out a very confusing situation. She was incredibly helpful and understanding.

Jordan M  |  First Impressions 
Rating:
3.0

I was 2 minutes late after 8 PM. Too bad for me. They wouldn't let me pick up my storage key. Had to pay for an extra day on the uhaul truck.

Jack H  |  Overall Experience 
Rating:
4.0

Monique was very welcoming and accommodating. She example the drop off process and set up a storage unit fitti g my needs. It was a pleasant experience.

Gabriel D  |  First Impressions 
Rating:
5.0

Was great!

Viacheslav L  |  Overall Experience 
Rating:
5.0

Clean and organized showroom. Helpful, courteous, informative staff!

kevin m  |  Overall Experience 
Rating:
4.0

Helpful staff. The gravel doesn’t work though —- the place is very dusty.

BARBARA R  |  Overall Experience 
Rating:
5.0

Mathew was very engaging, informative, thorough with processing me as I ended my journey. He made my equipment drop off and storage transition effortlessly.

kevin m  |  First Impressions 
Rating:
5.0

Monique is very personable and knowledgeable about her job. She takes the time to explain things well and I had a pleasant experience checking in.

Kayla G  |  First Impressions 
Rating:
5.0

Just a small delay when I arrived, otherwise the staff was very helpful and courteous.

Paul A  |  First Impressions 
Rating:
5.0

Staff was very helpful. Card actuated security system worked very well.

WALTER M  |  Overall Experience 
Rating:
1.0

Pinches ratas amargadas

Mario M  |  Overall Experience 
Rating:
5.0

Staff was very helpful. They allowed us to drop off our auto transport and showed us the alarm procedures.

WALTER M  |  First Impressions 
Rating:
2.0

Other then a women named Betty, I found this location to be the most uninformative and seemingly disconnected from the rest of the company then I've dealt with being a long time renter from Uhaul.

arthur t  |  Overall Experience 
No reviews have been submitted for this location.

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