Customer Reviews for U-Haul Moving & Storage at 51st & Hwy 169

7699 reviews

5140 S 103rd E Ave   Tulsa, OK 74146
(Hwy 169 & 51st St)

(918) 663-2845

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(918) 663-2845

5140 S 103rd E Ave
Tulsa, OK 74146
(Hwy 169 & 51st St)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

ERNESTO V. 
Rating:
5.0

Customer did not leave a comment.

ETHAN D. 
Rating:
5.0

Customer did not leave a comment.

HANSEL D. 
Rating:
5.0

I supposedly had a bill from 2015... Although I have rented from y'all several times since then. I had to pay $125 before I could rent the uhaul today. I have never not paid a bill. I'm going to have to go back through my bank statements from 2015. I hope my bank still has the records! I thought it was a little unprofessional to bring that to my attention after renting from you all several times since then. If there is a outstanding balance and I was notified it would have been addressed immediately. Now I'm unsure even if my bank can pull a statement from 6 years ago!! I feel like if that was a issues I shouldn't have been able to rent the last six years. I honestly feel like I got bamboozled out of $125 today but I had to move my mother to a new home. So I paid it because I didn't have time to go explain this situation to my banker. I will most likely use another company from now on so I don't get any more “surprises” from a bill I may or may not have paid 6 years ago. Sounds a little ridiculous.

TAD P. 
Rating:
5.0

It was a last minute rental that was need to move some appliances. I started out at the location in broken arrow but they didn't have what I needed. The gentleman there was very helpful and set me up with this location. The gentleman there was very helpful and persoable and the check out went seamlessly. Just had the truck for a few hours and the check in was quick and easy as well. The young man that checked us in was also very helpful, personable and wanted to make sure everything went ok and the truck did fine. Went very very well, couldn't have been better.

duane H. 
Rating:
3.0

I was over charged

MICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

Richard P. 
Rating:
5.0

Customer did not leave a comment.

Alexandera A.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ALEGANDRO P. 
Rating:
5.0

Customer did not leave a comment.

CHRIS D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
4.0

Good customer service.

gil J. 
Rating:
4.0

Customer did not leave a comment.

Sandra B. 
Rating:
5.0

You are doing great. Keep it up.

EDWARD S. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW F. 
Rating:
5.0

Customer did not leave a comment.

Bekir T. 
Rating:
1.0

Customer did not leave a comment.

JACK D. 
Rating:
5.0

Customer did not leave a comment.

EYHAB N. 
Rating:
3.0

Customer did not leave a comment.

Vana M. 
Rating:
4.0

The wire that operates the lights was hooked by your employee and was so tight it pulled out of the harness during the very first turn dragging the harness and damaging it I pointed it out the guy who checked me in

ROLAND S. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE S. 
Rating:
3.0

Customer did not leave a comment.

JIMMY S. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Great service! It's affordable, convenient, and self-sufficient for one's who like to take care of the dirty work themselves! I will be coming back as a faithful customer!

Danterrius S. 
Rating:
4.0

Customer did not leave a comment.

Roger S. 
Rating:
5.0

Customer did not leave a comment.

Nicholas K. 
Rating:
5.0

Customer did not leave a comment.

Timothy M. 
Rating:
5.0

100% Recomendados, siempre dispuestos a ayudar! son excelentes personas los que trabajan en la 51

Jesus N. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER H. 
Rating:
5.0

Nothing they were excellent

Delores P. 
Rating:
5.0

Customer did not leave a comment.

BRET H. 
Rating:
1.0

Don't take people's money for a deposit and not give it right back. I gave y'all shit back now give me back mine. Also what is the point of having people do everything on line if you are gonna make me do all the same shit in front of you when I get there? Maybe this has nothing to do with this location but that's what made my experience shitty.

MARILYN L. 
Rating:
3.0

Staff was effective but not friendly or approachable. System was down when I returned my rental and bill statement does not reflect the return time correctly

JOSEPH E. 
Rating:
5.0

Customer did not leave a comment.

MARC S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTAUN C. 
Rating:
4.0

Customer did not leave a comment.

PATRICK J. 
Rating:
4.0

Customer did not leave a comment.

Rev Don S. 
Rating:
1.0

A workern was extremely when I checked the vehicle out. I was asked " WHAT DO YOU NEED" and several other rude exchanges. Upon returning the vehicle when I entered the store the employee screamed "PAPER OR EMAIL" several times as I was walking in. The coworker seemed to be shocked that the worker was screaming like that. I asked the coworker is your coworker talking to me? The coworker hesitantly answered yes, and I said paper. Well the worker asked paper or email a few more times and the coworker told told them I said paper. The worker responded I didn't hear him. I was about six feet away when I said paper. This was one of the worst customer service experiences ever.

RICKY L. 
Rating:
3.0

Customer did not leave a comment.

Tory G. 
Rating:
4.0

Everything was good ..only reason I didn't go with excellent was because when I dropped unit off guy said I would receive text etc showing final receipt never received anything ...

JOHN H. 
Rating:
1.0

This location was a great place 5 to 10 years ago. Now it's equipment is the worse shape and Not maintained properly. I rented a 15 foot truck engine check light was I illuminated on dash and some other safety light on. Second truck mileage was not correct at time if rental. Employees at this location do not care about their job or equipment they rent. Employees and management needs to be replaced. Next time I'm renting Penske NO More Uhaul for me.

CONCEPCION M. 
Rating:
5.0

Customer did not leave a comment.

Brian L. 
Rating:
4.0

Customer did not leave a comment.

Tesh T. 
Rating:
5.0

Good overall service.

JAMES B. 
Rating:
4.0

Don't tell me all U-Haul locations have the same hours. They don't.

RICHARD R. 
Rating:
5.0

Didn't know I was suppose to take pic after hrs when I dropped it. I only knew when I logged into my bank account to see my charges. All the lady told me was pull the truck up in the line of return equipment and there is a key drop on the side of building. So that's what I did. She could have at least told me that so I wouldn't have been charged more money.

IQRA M. 
Rating:
5.0

Customer did not leave a comment.

BELVA R. 
Rating:
5.0

I picked the Uhaul truck up with a half a tank of gas I posted a picture of it in the link that was sent via text I brought it back with 3/4 of a tank and was still charged for fuel?

Michael B. 
Rating:
5.0

Very organized. There was a line of people but we got in and out with our rental quick. The return process was even better and faster than renting. Overall great experience coming and going b

JENNIFER B. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
4.0

Customer did not leave a comment.

Melody A. 
Rating:
5.0

None. The employees were very professional and polite and provided excellent customer service!

HARPER W. 
Rating:
3.0

not showing the storage space and other thats associated with needs...

JUAN S. 
Rating:
5.0

Quick and professional from first greeting to final drop-off. So refreshing to have a 'corporate' store work like a local family owned company.

DANIEL K. 
Rating:
4.0

Customer did not leave a comment.

Jennifer N. 
Rating:
5.0

Everyone was very helpful, professional and polite. Thank you!

Harper W. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

LORNA H. 
Rating:
5.0

Honestly, there is nothing more that can be done to please customers. I have had no problems when renting from U-Haul. Next time I know to include my mikes from the store n back. That is something I failed to do this time. Other than that, everything was fine. I have no complaints.

JANICE B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

A+

SHELLY C. 
Rating:
4.0

Customer did not leave a comment.

Ger Y. 
Rating:
5.0

Quick and easy just like I like it

JEROD H. 
Rating:
5.0

Great customer service. Very professional job well done thank you.

Kenneth K. 
Rating:
5.0

Store staff was great. Easy, quick and professional. Thanks Guys!

DAVID H. 
Rating:
3.0

The site is very tight getting into and out of, other than that the equipment was ready and in good condition.

Lawrence B. 
Rating:
5.0

Customer did not leave a comment.

Kevin T. 
Rating:
4.0

Make sure the lights are working on the inside of trailer

robby S. 
Rating:
5.0

You have a great staff at this location.

Jerry K.  |  Overall Experience 
Rating:
5.0

I still think someone should stay with the truck until customer comes out or at least be close and someone checking reservations so no mix up on people taking the wrong truck

LORI G. 
Rating:
5.0

Customer did not leave a comment.

PATRICK Z. 
Rating:
5.0

Fast and Friendly service

Donald S. 
Rating:
5.0

Great service they r so nice at this location and helpful great overall experience and staff

LATONYA W. 
Rating:
1.0

The staff was rude. I believe I was helped with someone named Shelby Mann. She was very unprofessional, and acted condescending and mean when I asked her to repeat something she had said. No one wore a mask.

CONNER F. 
Rating:
5.0

Customer did not leave a comment.

TY H. 
Rating:
5.0

Customer did not leave a comment.

SYLVESTER D. 
Rating:
2.0

The person who helped us was extremely rude. When she asked if we would be returning the trailer we asked what the difference in charge would be and she acted irritated because she had to enter everything in order to get the quote then when we asked what it would be to return there she was made because she had to start over and was complaining that she was too busy.. when we returned the next day it showed we hadn't even taken it, so whatever she did wasn't correct anyway. I was then concerned we could have been arrested for stealing it (excpet we had paperwork thank goodness). I don't even want to return to that location just because of her. My husband said the people who helped him the next day when we returned it were completely opposite. Very helpful and kind. It was a blackk gentleman but we didn't get his name.

CHRISTINA L. 
Rating:
4.0

Customer did not leave a comment.

Chris H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hatim E. 
Rating:
5.0

Customer did not leave a comment.

ALFRED L. 
Rating:
1.0

THERE IS NO DROP OFF BOX ANYWHERE!! HELP

MAKENZIE B. 
Rating:
5.0

Couldn't possibly be improved. David Hays and his crew are the best of the best. I've e had a long and rewarding relationship with U-haul all over the country, but Tulsa's 51st and hwy 169 is has the best, most helpful, customer service I have ever encountered. Thanks for always going the extra mile!

Grant A. 
Rating:
5.0

Customer did not leave a comment.

JOSE M. 
Rating:
5.0

Customer did not leave a comment.

SCOTT B. 
Rating:
5.0

Customer did not leave a comment.

Charles F. 
Rating:
4.0

This is my “go to” location. Always a good experience here.

Randall G. 
Rating:
5.0

Customer did not leave a comment.

Colm M. 
Rating:
4.0

Only problem I had was that the lady that rented me the truck and sold me the lock failed to let me know that I need a receipt to return the lock if I didn't need it. So when I went in to return the keys and lock I didn't need I was informed that I needed a hard receipt to return the lock. So all I could do was give someone the lock I didn't need.

ANGELO B. 
Rating:
4.0

This location is always great. Their propane gas station stopped working when I was there. It appeared to be understaffed, as all of the UHaul sites do.

Tildon W. 
Rating:
5.0

Very helpful. Was not nearly as expense as I had expected. Large truck was easy too handle even though I am only 5' tall and easy to load.

Christie S. 
Rating:
5.0

Customer did not leave a comment.

MYRON R. 
Rating:
4.0

Really consider the mileage that you have to use, or put on the vehicle before you get where the actual work began. In the city, you should allow at least 20 miles free all together, going and coming back.

Charles G. 
Rating:
3.0

Too busy of a location for them to have only one person checking people in and out. The 2nd person was having to run in and out to take care of things or something.

LORI G. 
Rating:
5.0

Customer did not leave a comment.

DWIGHT W. 
Rating:
3.0

I was charged for replacing fuel and I shouldn't have. My phone couldn't access site for pics for return of equipment. I did put exact amount of gas in vehicle when it was returned

Dena B. 
Rating:
3.0

Friendlier customer service

Michael P. 
Rating:
5.0

Perfectly helpful in getting tow dolly onto my pick up and getting lights connected. Dolly worked perfectly and return was fast and easy. Great job!

BRET H. 
Rating:
5.0

Excellent chk out person

JOHN M. 
Rating:
5.0

Staff was very kind, especially since my sister didn't make a reservation for equipment. They were able to help us and get a moving truck for the day.

JUAN D. 
Rating:
5.0

Excellent service

Jody L. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
4.0

Customer did not leave a comment.

George H. 
Rating:
4.0

Email receipts in a timely manner. Received the questionnaire be fore my receipt

Terry S. 
Rating:
5.0

Customer did not leave a comment.

TALYON H. 
Rating:
5.0

Customer did not leave a comment.

Lisa B.  |  Overall Experience 
Rating:
5.0

Thank you for the good service and support with our storage!

mary r.  |  Overall Experience 
Rating:
2.0

Uninterested staff every time I went into the office, unfriendly and quite friendly appeared to hate their job. Always busy and never enough staff- waiting often with too many people not distancing nor wearing masks- staff wearing theirs in their chin or not at all. Could not answer questions would say “ let me get my mgr” then he was always unavailable. Very frustrating.

Erin H.  |  Overall Experience 
Rating:
5.0

I had a billing issue and everyone from the call center to the store where very helpful and professional. There where about to resolve my problem in a timely manner.

Angela S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARION P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHES F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martha D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

william w.  |  Overall Experience 
Rating:
4.0

It's a nice facility but I think the storage units are just a little over-priced.

DARRELL N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Douglas B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David B.  |  Overall Experience 
Rating:
5.0

Was very friendly and helpful. Even clean a truck for us. I would give it 10 stars if I could.

william w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Don H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael G.  |  Overall Experience 
Rating:
5.0

Steve at the 51st and Hwy 169 store in Tulsa, OK was very friendly, courteous, and efficient.

CHES F.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mike H.  |  Overall Experience 
Rating:
5.0

Outstanding young lady in the office answered all my questions. Explained the process & walked me to the storage unit. Very pleased with the unit, personnel and unit. Thank you for everything!

sherry p.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

karen g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rick S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tom t.  |  First Impressions 
Rating:
3.0

Everything has been great until we received this notice - we HAD NOT MOVED OUT. I cannot tell you how disconcerting it was to receive this notice. We were not sure if our belongings had been stolen or what was going on. It took three phone calls before they could even find our name in the system. Then one guy called us back and said it was a mistake and our stuff was still there. Of course we drove in from out of town ourselves to verify - thankfully the locks were in place and everything still there. I realize mistakes happen but these types cause a lot of stress. I’m glad it was fixed but hope it never happens again.

WADE W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

teresa m.  |  Overall Experience 
Rating:
5.0

Shelby was a delight to work with. You should be proud to have her as an employee of your company.

Jimmy B.  |  Overall Experience 
Rating:
3.0

The unit I had was right by the rental return lane and it was always blocked by a truck or trailer. Every time I needed in my unit I had to have them move a piece of equipment out of my way.

Melissa A.  |  Overall Experience 
Rating:
5.0

Great experience!

Mental Health A.  |  First Impressions 
Rating:
5.0

Ability to read customers, knowledge of product, attentiveness and communicated clearly.

LISA M.  |  First Impressions 
Rating:
5.0

Staff that rented to us was exceptionally helpful!

JAN E.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DANIEL M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jimmy B.  |  First Impressions 
Rating:
5.0

Very helpful staff Thank you

leah b.  |  First Impressions 
Rating:
1.0

I had trusted the facility to be secure with cameras and monitored access and placed decades of my irreplaceable photos, documentation of military service, coin collection materials, a small heavy safe with coins, camping items and boxes of office materials and financial records for years plus much more. U-Haul advertises its locks as great security BUT the thieves wiped me out despite this lauded and false security. Came through the locked door with the "great" lock. Cameras were apparently useless..

ROLAND F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ron C.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

MARY S.  |  Overall Experience 
Rating:
2.0

Cars and trucks blocking drives and exits. Trash and old tires in drive isles When I started my rental the counter woman was rude and short tempered. My unit had trash in it . I set the trash in the drive isle and 3 weeks later it was still in the drive isle . Overhead door very difficult to raise . Slide locking mechanism very difficult to open my wife could not open it. Overall poor facilities.

Al A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

R W.  |  First Impressions 
Rating:
5.0

We'll be using again when needed.

Andrew E.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robyn C.  |  First Impressions 
Rating:
5.0

The only thing I could see that might make the experience 6-star is on the indoor storage entrance. It would help greatly that the ramp to the inside was stretched out further. Making getting inside the storage facility easier when you have heavier things to store.

Matthew H.  |  First Impressions 
Rating:
4.0

The Manager David responded well to an issue I had He provided several solutions which I was pleased with He also checked periodically to make sure everything was going good. The staff weather in the store or seeing them working around the facility were friendly some greeted by a hello or wave or friendly gesture smile etc. The facility in or out were kept up and loved the cleaning lady always happy and constantly cleaning whenever I saw her. I liked the extra security measures in addition to your locks, swiping in and out , the lighting , and even the ear piercing alarm when it went off occasionally. It was a bit pricey for me but the cleanliness and security made it worth it. I would recommend this Uhaul facility at 51st and Hwy 169 to family and friends.

Hazel P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shonula R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tamesha l.  |  Overall Experience 
Rating:
2.0

Your staff is rude in all three locations I visited. They all acted like they were doing me a big favor just to let me speak with them. I am the client not the tax collector. I am paying you money not collecting money. Your staff needs a lesson in common customer service. The unit I rented had not been cleaned out and there was trash and debris still in the storage room. The only polite person on the site was the courteous young man that accepted the rental van. My son worked at your location many years ago during his sophomore year of college. He told me on many occasions how rude your staff was . I have witnessed this firsthand now. I will not in good consciences recommend your location to anyone.

Al A.  |  First Impressions 
Rating:
4.0

Very good facility. Staff was generally friendly and helpful depending upon who was working. We did have recurring issues with the card access but the staff worked with us every time to resolve it. Would definitely rent a storage unit here again.

HILTI- Joe V.  |  Overall Experience 
Rating:
1.0

My experience at this facility was the worse. I wouldn’t recommend this place to no one. My things were stolen out of my storage and I was not notified of this happening. The worse experience ever.

Chonte B.  |  Overall Experience 
Rating:
5.0

Thank you to David the GM he has been very helpful!

Aleyia S.  |  Overall Experience 
Rating:
5.0

Rented for four years and never had to worry about my things. Appreciated the customer service when needed. Easy payment method on user-friendly website.

SONIA M.  |  Overall Experience 
Rating:
3.0

Any time I went into the office/store, there was always a line and never enough employees to help out. (The last time I left and went to Home Depot to buy boxes.) They were lined up to the door and only one person helping customers. Other three people were trying to find out what was wrong with something. Help your customers first.

CINDY S.  |  Overall Experience 
Rating:
5.0

I CAN SAY THE STAFF WAS FRIENDLY EXPLAINED EVERY THING I NEEDED TO KNOW THANK U AGAIN

constance c.  |  Overall Experience 
Rating:
5.0

The people there are very nice and helped me with all of my needs

David G.  |  First Impressions 
Rating:
2.0

Reservation confirmed however at check in reservation could not be located. After creating new reservation the old one suddenly appeared. The wrong credit card was charged for billing. Terrible

Tamytrea C.  |  First Impressions 
Rating:
3.0

while my oldest son was sleeping It rained in the uhaul and got all over him. He woke up to his head being wet. Also the motor sounded like it had a miss in it making it burn more gas.

Roland B.  |  First Impressions 
Rating:
5.0

Good service

Ronald H.  |  First Impressions 
Rating:
5.0

None

DAN W.  |  Overall Experience 
Rating:
2.0

Mold grew on furniture in one of my units

Tawny S.  |  Overall Experience 
Rating:
4.0

The storage was cleaned up and the elevator helped me a lot.

KEMI A.  |  Overall Experience 
Rating:
2.0

Spent almost 2 hours trying to get help because we couldn't access our storage. We have a full truck we need to unload so we can load remaining items. We need to be out bt noon today.

Corissa H.  |  First Impressions 
Rating:
5.0

The equipment was great! Even through the terrific snow storm we had to endure thanks guys!!

Alberto S.  |  First Impressions 
Rating:
2.0

My storage unit was infested with rodents. Their urine and feces were on everything I own. Several boxes of bedding and towels were completely ruined. Everything else had to be sterilized.

Nicholas D.  |  Overall Experience 
Rating:
5.0

This is our second time to rent in the climate controlled storage unit because our first experience was great and we were so happy with the staff and cleanliness of this location.

Gary E.  |  First Impressions 
Rating:
5.0

Always helpful and friendly

monique h.  |  Overall Experience 
Rating:
5.0

David Hays is one of the best General Manager’s I have ever known. Always quick and ready to address any concerns I had when moving or storing my personal belongings and his staff is fabulous.

SALLY B.  |  Overall Experience 
Rating:
5.0

Wish the hours were longer so i could have gotten things after i got off my job. But the customer service was exceptional and i was so happy with the way i was treated.

Erin C.  |  Overall Experience 
Rating:
5.0

I am extremely satisfied people here very friendly they went above and beyond to help me. I can't say enough thank you

Drew M.  |  First Impressions 
Rating:
5.0

Very clean location, very friendly and helpful employees.

Derek H.  |  First Impressions 
Rating:
5.0

Great storage facility!

DAVID D.  |  Overall Experience 
Rating:
5.0

Great place

evelyn l.  |  Overall Experience 
Rating:
5.0

Great place

Owen G.  |  Overall Experience 
Rating:
4.0

Would put 5 stars and call it excellent but one thing.Got a letter saying I was overdue and was being charged $15 where I made sure I told staff.Was given 3 day grace period after 8/22. Was out 8/23.

JASON F.  |  Overall Experience 
Rating:
5.0

David is very professional and courtesy!

Michael G.  |  First Impressions 
Rating:
5.0

Couldn't ask for a better group of friendly, helpful, and understanding people. They definitely went above and beyond to take care of us. Thanks Guys!!!

Mitzie M.  |  First Impressions 
Rating:
5.0

We rented an indoor climate controlled space for almost two years. Our belongings were safe and we never had issues with bugs, rodents or humidity. Will definitely use this location again if needed.

Gary E.  |  Overall Experience 
Rating:
5.0

well-run facility. I maintained three storage units for many years and never had a problem.

JONATHAN K.  |  Overall Experience 
Rating:
4.0

Our small space was supposed to climate controlled, however, it was very hot when the sun was coming in the windows in front of our space. Not sure I'd consider it well climate controlled.

LINDA H.  |  Overall Experience 
Rating:
5.0

The staff was extremely helpful and made everything very simple. Thank you to the entire staff.

matthew b.  |  First Impressions 
Rating:
5.0

Very good experience. Will use this facility when needed in the future.

Connie w.  |  Overall Experience 
Rating:
5.0

Thank you

tyeesha w.  |  First Impressions 
Rating:
2.0

I reserved a 10x10 unit. Upon arrival, I was assigned two 5x10 units. The system was down causing significant delays. My moving anxiety was elevated. Aubrey gave good service.

Don W.  |  First Impressions 
Rating:
2.0

had difficulty closing the account to do travel for my work. told me that I had to be in person to close the account. Account closing could have been accomplished without being in person.

sean m.  |  Overall Experience 
Rating:
5.0

Very kind and helpful employees

Tawny S.  |  First Impressions 
Rating:
5.0

I will use them again!

Aisha H.  |  Overall Experience 
Rating:
5.0

The facility has been very good to me. Won’t go anywhere else.

beverly n.  |  Overall Experience 
Rating:
5.0

Wonderful experience.

joyce c.  |  Overall Experience 
Rating:
5.0

My belongings were safe and in perfect condition when I moved out of the storage unit. It was easy to access and the site was well taken care of.

Leslie R.  |  Overall Experience 
Rating:
5.0

The service was great.

Margaret & Mark s.  |  First Impressions 
Rating:
5.0

Curteous and friendly staff

karen g.  |  Overall Experience 
Rating:
5.0

Nice and helpful staff.

Justin M.  |  Overall Experience 
Rating:
5.0

Uhaul was very gracious to us during a difficult time in our life - their kindness was much appreciated! Thank you - thank you - thank you!

Sharla S.  |  Overall Experience 
Rating:
5.0

Eva was super friendly and helpful! She went above and beyond to make sure we had everything we needed.

tonya y.  |  First Impressions 
Rating:
5.0

Very impressive free storage for flood victims for 30 days.

greg c.  |  First Impressions 
Rating:
5.0

Ashley was great and answered all my questions and concerns. I will definitely be coming back to this location for any moving or self storage needs!

Ryan D.  |  First Impressions 
Rating:
5.0

Professional, friendly, compassionate and helpful staff.

Patricia S.  |  Overall Experience 
Rating:
5.0

I have used uhaul in the past and every time I’m treat it like I’m one of there best customer. I will used them again in my future.

Chris M.  |  First Impressions 
Rating:
5.0

Very kind staff

Tywan S.  |  Overall Experience 
Rating:
5.0

Very Friendly and helpful staff. Safe and clean facilities

Patricia H.  |  Overall Experience 
Rating:
5.0

David has taken care of this account from day one , He and his staff are wonderful to work with

ANTHONY C.  |  Overall Experience 
Rating:
5.0

Delivery and pick up were very efficient and professional. The staff explained the process well, gave pointers and even encouraged us in a rough situation.

Tamra B.  |  Overall Experience 
Rating:
5.0

Always use this location for all of my local storage and moving services thanks for the continued great experience and prices

Cree A.  |  Overall Experience 
Rating:
5.0

Very helpful

tammy B.  |  Overall Experience 
Rating:
5.0

ok

john o.  |  Overall Experience 
Rating:
4.0

Nice

BRAD O.  |  First Impressions 
Rating:
5.0

Great customer service

lara t.  |  First Impressions 
Rating:
5.0

Climate control is wonderful, not a single bug or mouse anywhere at the facility anytime in the year I was there. Would use again when I need it again.

Norm M.  |  Overall Experience 
Rating:
5.0

Staff was great, friendly and very helpful.

vanessa m.  |  First Impressions 
Rating:
5.0

1

ronald c.  |  First Impressions 
Rating:
2.0

The monthly cost increaed at a rate of several times inflation. This was the exact opposite of making me feel like a valued customer for the 8 years I had the storage.

WILL G.  |  Overall Experience 
Rating:
5.0

Just want to say Candace was very helpful all the times I have used your services. I have used uhaul from this location 4x or more and she given excellent customer service. She is great

RICK O.  |  Overall Experience 
Rating:
5.0

Great staff

Loretta M.  |  Overall Experience 
Rating:
5.0

I never went to the facility where my pods were stored. Jodi was a great help and took care of me and my things.

Melissa P.  |  Overall Experience 
Rating:
5.0

Good storage experience.

JEFFREY M.  |  Overall Experience 
Rating:
5.0

Thank you.

James P.  |  Overall Experience 
Rating:
5.0

None

Madilyn D.  |  Overall Experience 
Rating:
5.0

Staff answers questions, and solves issues without needing the manager...

Norm M.  |  Overall Experience 
Rating:
5.0

I truly appreciate you kindness, understanding, and help! Thank you!

Tenaye B.  |  Overall Experience 
Rating:
5.0

Always our go to for great service with quick easy access and excellent staff!

TRACY O.  |  Overall Experience 
Rating:
5.0

everything was great

Brian T.  |  Overall Experience 
Rating:
5.0

Used them for 10 years. Never had a problem.

LORENZER H.  |  Overall Experience 
Rating:
1.0

I normally rent here all the time, but this time was a mess. I 1st reserved a 26' truck but called to change it to a 17' truck. I get there the day to move and received a 15' truck and every was sold

Shawnta H.  |  Reservation 
Rating:
5.0

Always have a good experience here.

SHAUN R.  |  Overall Experience 
Rating:
5.0

Staff was extremely helpful and accommodating. Would rent here again over the 11th and memorial location.

Trey R.  |  Overall Experience 
Rating:
5.0

Great customer service. Your staff needs to be the trainers for company they are the best

JAMES H.  |  Overall Experience 
Rating:
5.0

From the GM David to the staff...they were always professional and willing to accommodate. Thank you!!!

ACOSTA S.  |  Overall Experience 
Rating:
5.0

Kandace went out of her way to help me during my transition to the area. Her customer service mindset and willingness to help is second to none! I would recommend this location to anyone.

eric o.  |  Overall Experience 
Rating:
4.0

Staff very helpful and customer services was well above average.

Samuel H.  |  Overall Experience 
Rating:
5.0

Conveniently located off of highway 169. Very professional and very secure.

TODD R.  |  Overall Experience 
Rating:
3.0

a lot of the staff was friendly, but one man in particular was not. When I tried to retrieve something that he could not find, he rolled his eyes at my persistence. The next employee found it.

DAEVA B.  |  Overall Experience 
No reviews have been submitted for this location.

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