Didn't know I was suppose to take pic after hrs when I dropped it. I only knew when I logged into my bank account to see my charges. All the lady told me was pull the truck up in the line of return equipment and there is a key drop on the side of building. So that's what I did. She could have at least told me that so I wouldn't have been charged more money.
IQRA M.Moving Truck Rental in Tulsa, OK at U-Haul Moving & Storage at 51st & Hwy 169
(Hwy 169 & 51st St)
Services at this Location:
One-Way and In-Town Local Rentals in Tulsa, OK 74146
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Self-Storage
We have the most coverage in North America!
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U-Box® Containers
We ship across town or accross the world!
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Moving Supplies
We sell hundreds of products to make moving easier!
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Trailer Hitches
U-Haul is North America's #1 hitch installer!
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Propane
Propane service delivered straight to your door!
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Trucks for Sale
We have the largest selection in the industry!
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History
We have an adaptive reuse program to better the enviroment!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
I picked the Uhaul truck up with a half a tank of gas I posted a picture of it in the link that was sent via text I brought it back with 3/4 of a tank and was still charged for fuel?
Michael B.- Rating:
- 5.0
Very organized. There was a line of people but we got in and out with our rental quick. The return process was even better and faster than renting. Overall great experience coming and going b
JENNIFER B.- Rating:
- 5.0
None. The employees were very professional and polite and provided excellent customer service!
HARPER W.- Rating:
- 3.0
not showing the storage space and other thats associated with needs...
JUAN S.- Rating:
- 5.0
Quick and professional from first greeting to final drop-off. So refreshing to have a 'corporate' store work like a local family owned company.
DANIEL K.- Rating:
- 5.0
Everyone was very helpful, professional and polite. Thank you!
Harper W.- Rating:
- 5.0
Honestly, there is nothing more that can be done to please customers. I have had no problems when renting from U-Haul. Next time I know to include my mikes from the store n back. That is something I failed to do this time. Other than that, everything was fine. I have no complaints.
JANICE B.- Rating:
- 5.0
A+
SHELLY C.- Rating:
- 5.0
Quick and easy just like I like it
JEROD H.- Rating:
- 5.0
Great customer service. Very professional job well done thank you.
Kenneth K.- Rating:
- 5.0
Store staff was great. Easy, quick and professional. Thanks Guys!
DAVID H.- Rating:
- 3.0
The site is very tight getting into and out of, other than that the equipment was ready and in good condition.
Lawrence B.- Rating:
- 4.0
Make sure the lights are working on the inside of trailer
robby S.- Rating:
- 5.0
I still think someone should stay with the truck until customer comes out or at least be close and someone checking reservations so no mix up on people taking the wrong truck
LORI G.- Rating:
- 5.0
Fast and Friendly service
Donald S.- Rating:
- 5.0
Great service they r so nice at this location and helpful great overall experience and staff
LATONYA W.- Rating:
- 1.0
The staff was rude. I believe I was helped with someone named Shelby Mann. She was very unprofessional, and acted condescending and mean when I asked her to repeat something she had said. No one wore a mask.
CONNER F.- Rating:
- 2.0
The person who helped us was extremely rude. When she asked if we would be returning the trailer we asked what the difference in charge would be and she acted irritated because she had to enter everything in order to get the quote then when we asked what it would be to return there she was made because she had to start over and was complaining that she was too busy.. when we returned the next day it showed we hadn't even taken it, so whatever she did wasn't correct anyway. I was then concerned we could have been arrested for stealing it (excpet we had paperwork thank goodness). I don't even want to return to that location just because of her. My husband said the people who helped him the next day when we returned it were completely opposite. Very helpful and kind. It was a blackk gentleman but we didn't get his name.
CHRISTINA L.- Rating:
- 1.0
THERE IS NO DROP OFF BOX ANYWHERE!! HELP
MAKENZIE B.- Rating:
- 5.0
Couldn't possibly be improved. David Hays and his crew are the best of the best. I've e had a long and rewarding relationship with U-haul all over the country, but Tulsa's 51st and hwy 169 is has the best, most helpful, customer service I have ever encountered. Thanks for always going the extra mile!
Grant A.- Rating:
- 4.0
This is my “go to†location. Always a good experience here.
Randall G.- Rating:
- 4.0
Only problem I had was that the lady that rented me the truck and sold me the lock failed to let me know that I need a receipt to return the lock if I didn't need it. So when I went in to return the keys and lock I didn't need I was informed that I needed a hard receipt to return the lock. So all I could do was give someone the lock I didn't need.
ANGELO B.- Rating:
- 4.0
This location is always great. Their propane gas station stopped working when I was there. It appeared to be understaffed, as all of the UHaul sites do.
Tildon W.- Rating:
- 5.0
Very helpful. Was not nearly as expense as I had expected. Large truck was easy too handle even though I am only 5' tall and easy to load.
Christie S.