Customer Reviews for U-Haul Moving & Storage at Anaheim Blvd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at Anaheim Blvd

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Terrence C. on

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Thank you. Smooth transaction.

Raymond A. on

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When you set a pick up location, it might be a good idea to notify me when it is changed. I was suppose to pick the truck up in Garden Grove and it was changed to Anaheim and I was not informed

Wesley D. on

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Francisco A. on

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Katie L. on

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Very helpful and courteous staff

Jose C. on

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Laurent N. on

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Thomas K. on

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You could have tiered charge/ mile depending on the distance driven and install back up cameras. Otherwise I absolutely love how quickly you can check the vehicle in and out so super quickly and painless. I love your service.

Richard P. on

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If the gas tank is not full it's very difficult to know how much put in when pumping and your target is 3/4 tank. It's too easy to go over or under. Otherwise everything went well. Great quick counter service.

Mike Y. on

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Janie B. on

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Specials with discount prices which means lower prices.

Adam S. on

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Russell S. on

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The unit was clean. The windshield was filthy

Leonel P. on

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I should’ve just driven 10 miles and picked it up from here. Great service at the drop off location.

Frank M. on

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Denis S. on

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Preston S. on

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Duncan H. on

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Robert H. on

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Service was good. Never had to wait for someone to help me.

Sulma Q. on

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Cynthia B. on

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Make sure to double check the truck for gas and mileage because it was not accurate when I got the truck as well do have the correct hours of the location for dropping off

Ken R. on

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Chong K. on

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Jason Z. on

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Pablo P. on

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Loretta E. on

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Philip C. on

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No change needed, the staff are awesome

Denis S. on

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Nothing, everytime we rent it goes well. No issues with online or in persone returning of equipment. LOVE UHAUL!!!

Eric P. on

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Cheryl H. on

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Agent at desk did not great and looked bored when I walked in. No one greated me outside either

David M. on

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Thomas C. on

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Randy B. on

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Janie B. on

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Road service was great....we lock the key in the cargo van Uhaul.....was notified by email and came very quick. Great service!

David L. on

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Minerva N. on

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Mary M. on

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Thanisha G. on

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Eduardo C. on

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Great value and service as always.

John Z. on

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no comments

Cathy T. on

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The interior of the van needed cleaning.

Anthony S. on

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The Anaheim Blvd location has ALWAYS been amazing for me. I've never had a single issue with the location, in fact, it's always provided flawless service and equipment. The employees are always friendly, efficient and knowledgeable as well. Excellent location!

Maria P. on

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John B. on

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Fernando T. on

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No complaints here. I arrived a little after 9 am to pick up my 26 foot truck at 9 30. The gentleman at the counter showed me how to check for gas by taking photos and uploading through my phone.

Jennie C. on

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Tyler G. on

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Michael G. on

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Outstanding service and support. Friendly, knowledgeable staff, and a well maintained, well organized location.

Celia S. on

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Bob P. on

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A positive experience on both ends; picked up in Anaheim, CA and drop off in Bullhead City, AZ. Nice and helpful employees.

John H. on

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Thomas B. on

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Francisco C. on

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Thanks for the help everything was working great

Jesus G. on

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Daniel B. on

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nothing today....everything ran good and we are happy!

Fernando H. on

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The crew went the extra mile to make my renting experience stellar. All the processing going out and coming back in was excellent!

Robert W. on

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Daniel M. on

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Dispatch told me that they would give me a 15’ truck for the price of a 10’ truck and when I went to pick it up, the person said that they wouldn’t be able to do so. Once I told them that dispatch said they would give me $50 if they didn’t have what I needed, all of a sudden a 15’ truck was available. They told me the truck had 1/4 tank of gas in it, but in fact, the tank only came with 1/8 of a tank (picture was attached). I was told to return the truck with a 1/4, which I did and I’m not certain I was reimbursed upon check out because I don’t trust this company after my initial encounter of picking the truck up. Probably the last time I use Uhaul

Bruce F. on

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Edward F. on

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I was supposed to get the truck on Thursday at 10:30 PM and when I arrived on site the vehicle was not were the sales person was supposed to have it ready for me. I had to call the service department and spent about an hour checking each of the lockboxes in which the keys for the truck was nowhere to be found and no keys in lock boxes. I checked in the vehicle in which there was no key in the vehicle as well. A dispatch try to call the area manager. I then had to come back in the morning at 6:00 on Friday morning to meet with the sales manager at 6:30 AM, who apologized to me and gave me the key to the truck.

Melissalynn J. on

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Leo C. on

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Gary B. on

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John L. on

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Always a great experience at this location!

Fernando A. on

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JUAN T. on

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Great service

Danny W. on

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Fast and friendly service!!! Awesome jobs guys...

Raul P. on

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Excellent costumer service

James N. on

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Nickolaos T. on

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Quicker phone response

Kristine W. on

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Darol O. on

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We rent from UHaul on Anaheim Blvd 4 times a year. Beginning of October, End of October, Beginning if December and End of December. Yes you guessed it...Halloween & Christmas decorations! We rent for about and hour at most and travel under 5 miles... always great service. I'm waiting for a complimentary rental for all my positive reviews and mobile advertising!!! Many Thanks, Darol & Lori Owen 425 E Water Street

Corallea G. on

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Reon H. on

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Karen E. on

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Tania L. on

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Steve Q. on

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Anaheim store saved the day after the Placentia location drop the ball on a reservation I'd made with them.

Lorrie D. on

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Maryann P. on

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It’s a small location but have bigger storage units

Abdul J. on

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Alfred G. on

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Samuel S. on

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I called to get an extra day and even though it was going to be a hassle for them they told me that I should take the day and they will deal with things their end. The customer service at this location was top notch!

Carl W. on

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Charles O. on

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Marcus F. on

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Everyone was courteous and professional. Little line that moved fast. Great work force on the day I picked up.

Brent N. on

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Ricky A. on

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Fine job

Kyle R. on

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The man who helped me get my van was very professional and explained everything I needed. I was impressed with the experience.

Robert C. on

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Zahi K. on

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Greg S. on

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Great service. Very competent staff.

Lisa W. on

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Joseph L. on

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Everything went smooth - you saved us at the last minute when Hertz dropped the ball on our reservation with them. Everyone was friendly, The whole process was easy, quick and cost effective.

Alex R. on

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I had reserved a flatbed auto trailer for the weekend and was almost denied one because the previous renter was running very late and may not return it by the time the store closed. There were 2 other trailers there on site that were "reserved" so I guess my reservation wasn't important enough to guarantee a trailer. Trailer and chains were covered in grease/oil when I received it as well.

Sheron B. on

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Marcotulio G. on

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Only ofservation waiting to get service is a little long but understood do to multiple tasks performed

Denise C. on

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lucien A. on

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The truck was easy to rent and use. The people were friendly.

Jon D. on

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JOHN A. on

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Elaine D. on

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Eddie is a great Manager!!!!! Jordan is a great worker, very friendly and professional! Antonio helped us with great customer service!! The ENTIRE STAFF IS GREAT, PROFESSIONAL AND HELPFUL. GREAT PLACE

Susan D. on

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no comment

Marshal M. on

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Do I received any money back I did leave early

Susan D. on

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Everything was very well explained so I understood what was expected in signing up for a storage unit. The young man who helped me was very professional and explained everything.

Jeanine E. on

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Thank you!

Teresa M. on

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Will never recommend U-Haul.

PATRICIA D. on

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Good experience with staff. A little hard to get into since it is compact and stuffy in the halls. Twice when I came by there were people loitering around the area which made me a bit uneasy. Thank u.

Kevin B. on

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Was very pleased with facility.

bob h. on

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Very helpful and accomadating.

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