All was well with the unit, it was clean and had no issues while driving. Tow dolly functioned properly except for one small issue. One of the chain links that is tied around the car frame was hooked to the dolly end to end. The chain link was also twisted and tense, so I could not unhook it from the dolly to wrap on the car frame. I used an extra strap to tie the frame with the chain. Overall small issue, still happy with the service.Raul R. | First Impressions
Customer Reviews for U-Haul Moving & Storage at Anaheim Blvd
Anaheim, CA 92805
(On Anaheim Blvdbetween Lincoln and Ball rd)
Services at this Location:
- Mon–Thur7 am–7 pm
- Friday7 am–8 pm
- Saturday7 am–7 pm
- Sunday9 am–5 pm
Special Operating Hours
- 12/24/2022: 7:00 am - 4:00 pm
- 12/25/2022: Closed
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- habla español
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Donald M.
Customer did not leave a comment.Roberto M.
The employee that connected my vehicle on the trailer did not secure my vehicle correctly therefore demanded a discount or some kinda training for your employeesSteve D.
Manager is rude. Do not recommendJAMES R.
Customer did not leave a comment.William O.
Customer did not leave a comment.Jerry O.
Customer did not leave a comment.Nicky P.
Customer did not leave a comment.Brian H.
Great service all the guys from check in to check out were greatCorey B.
The hitch when we got on the road, in the dark, we noticed the side yellow lights never turned on which is a slight hazard for watching the side side laneKEVIN L.
Customer did not leave a comment.Fritz S.
Customer did not leave a comment.Alfredo Y.
Customer did not leave a comment.Hermelinda J.
Customer did not leave a comment.Alfredo Y.
Customer did not leave a comment.Daisy M. | First Impressions
Customer did not leave a comment.Irma S. | Overall Experience
Customer did not leave a comment.Tony W.
Truck originally reserved was not even there, had to take a smaller truck and wait 1 1/2 hours past my reservation time to pick up. Customer service was good, waiting for my truck and not getting what I needed was not good.Ryan B.
Customer did not leave a comment.Wilhemina F.
Customer did not leave a comment.Jefferson S.
Customer did not leave a comment.Katherine G.
Honestly the men were full of attitude, not attentive and just rude. Never going back or recommending. I don't care if it's not your business, when you clock in you represent it. Learn from this.Aracely L.
Thanks to Antonio and Jordan for prompt professional customer service.santiago R.
Antonio Garcia was very nice and help explain everything to me about renting the truck. Great customer service 😀Annette G.
Customer did not leave a comment.Ken O.
Your staff is fantastic. Antonio, Kevin, and Steven were helpful, kind, and made my rental experience super e-Z. Highly recommend.Scott D.
The staff is beyond helpful and friendly.! I love how fast they helped me and how easy the paperwork part was. There was a bit of people but they where doing everything in a fast and neat way.!esmeralda C.
Customer did not leave a comment.charles T.
Every time I went in or had a question the employees were so helpful.Darlene M.
The sinage was clear and helpful for our after hours drop off.ELLEN T.
Helpful and swift to send me on my way. Intake painless and cleaning crew very much on the ball. Everything you'd want from a one-day rental.William J.
10/13/2022: Nothing to change, it was perfect. Nice, professional associates. Well maintained equipment. My moving was much less stressful with their help. I wish I could remember the name of the guy that helped me in the morning. Even the people in front were raving about good he is. He was super friendly, knowledgeable and helpful. Thank you!Joan M.
Returning my truck was a simple process and the gentlemen were polite. Busy location, but they kept their cool.Saleen Z.
Customer did not leave a comment.Jeffrey I.
The owner and manager, Mr. Jordan Watson was wonderful!Michelle H. | Overall Experience
Customer did not leave a comment.Bob L.
Customer did not leave a comment.Jeff B.
Customer did not leave a comment.Monique S.
Got charged for gas when I replaced the gas before returning the vehicle and paid for a dolly and was not in the truck when i got to my destination to begin moving and have not be reimbursed for either.Brin C.
Customer did not leave a comment.Addison A.
Customer did not leave a comment.martha A.
The engine oil message turned on after I drove off the lot and there was trash in the cargo area. Other than that the van worked well and the pick up and drop off process went smoothly.Ricardo Q.
There was an extremely long wait and both employees were struggling to figure out how to find reservations and even process payments. I was charged an extra $147 for some reason todayTracy Lyn V.
The attendants were very knowledgeable and explained very well.Gabriela F.
Customer did not leave a comment.Juan N.
The employee who receives the cars acts as the owner of the place, twice I went to that place and the same person gives a bad service.MARLONJOSE A.
Customer did not leave a comment.Xaviera M.
Fantastic customer service!!!Daniel R.
Anaheim U- Haul facility easy access load up even Easter is the return lane staff are friendly just an over all great deal no need to go any where else bought a dropped trailer hitch 2â€ ball & pin the price blew me away Amazon doesn't sell them that cheap Thanks GuysArthur V.
There were two giant cockroaches crawling around the store when people were in line to check-in in the morning. Everyone was kinda grossed out. Maybe call a fumigator to help with the bugs.John H.
This location had one employee to handle the office and yard at the time of my rental process so it took over an hour to complete my contract and send me on my way. Please provide better serviceRUDY E.
Keep up the great work A+ ratingjackson K.
Great serviceJOSE H.
Customer did not leave a comment.jacob R.
Customer did not leave a comment.Francine L.
I didn't know which fuel the car uses, so I tried to call uhaul. I waited in line for over 10 min but nobody answered the phone.Tuany E.
All clean except windshield and console . Workers were very nice and helpfulpaula A.
The truck has a transmission problem and the location the have no idea how to explain the changes i was chargedAli E.
This U-Haul location has the best employees took me 20 minutes to finish my job. Easy and Pain free process. Those guys definitely deserve a raise!Ahmed M.
Good customer serviceBrian C.
Customer did not leave a comment.Kassie K.
Customer did not leave a comment.DANE M.
Customer did not leave a comment.Dokun J. | First Impressions
As professional and friendly staff can be. Quick and easy pick up and drop offChan M.
Customer did not leave a comment.Frank C.
Everyone was nice and in a good mood. Before or after you move it great to deal with people who don't hate their job after you've just done something you hate lol!Victoria C.
Staff was extremely professional and responsive to my concerns. Hassle free experience.Robert T.
It was easy to pick up the truckEdmundo B.
Customer did not leave a comment.STANLEY C.
Customer did not leave a comment.Kandace J.
Customer did not leave a comment.Jeremiah R.
Customer did not leave a comment.DAVID JUN K.
The inside is clean but the door in the back to storage area stinks of pee and poop(when we came back to store our items). But overall liked the convenience of online reservation and fast serviceStephanie L. | First Impressions
Service was excellent from the first young man I spoke with. I forgot his name but he had freckles and glasses and was African American. He was great. Now when I came to return my rental a few hours early another young man approached me in such a disrespectful manner. He told me while I was just standing there waiting for my inspection and he yells â€œJUST STAY THERE WE WILL BE WITH YOU IN A FEWâ€ as if I had been bothering about waiting for inspection. His attitude reflects that he doesn't like his job or even respects the clientele uhaul has been serving since opening. He should be reprimanded and retrained on how he approaches clients. I will be posting another review on the BBB page for this location specifically and will be posting the good and bad to be fair. Overall the location was easy to work with but the guy with the attitude needs to get his act together. He doesn't know if I was someone HR or the CEO sent to do a review on service. Definitely would be fired or at-least issued a write up.Nicholas L.
Customer did not leave a comment.Jeffrey S.
Jose was very helpful with checking out and checking inErnest W.
Customer did not leave a comment.James W.
Customer did not leave a comment.Linda T.
Customer did not leave a comment.Diana N.
Customer did not leave a comment.David V.
Staff are all welcoming and very attentive. Quick in and out from picking up to dropping off.Bernie J.
Customer did not leave a comment.Luis V.
The 2 guys working the register were extremely rude and had attitude as soon as I walked in. The one that I was dealing with was refusing to give me my truck because â€œhe didn't think I'd bring it back on timeâ€ after going back and forth for 5 minutes he finally let me take it. When I came back no one came out to great me like the sign said I walked in and they were just lollygaging behind the counter I let them know I had a return and one employeee finally came out with attitude. I used a 1/4 tank and he said it was $70 bucks I said no problem than he said there's a cleaning fee I said the truck is completely empty, he than said there's white stuff I looked and it was 5 scattered pebble sized pieces of paper. I was shocked he was being petty so I said I'll clean it no problem he said I can't do it on the property I told him ok. He then slightly pulls his shades down and rolled his eyes. I've never had worse service in my life and I'm never coming back to this location.Lisandro R.
Completing the rental online is definitely the way to go! U-Haul staff was very helpful.Ralph P.
Jordan is an attentive, courteous, knowledgeable, get-my-hands-dirtty manager!!! Goes above & beyond.Robin D M.
Great service!Delman H.
Customer did not leave a comment.Norman A.
Customer did not leave a comment.Keith E.
Staff was nice, not too talkative but I didn't expect them to be. Truck was available when I picked it up. It was clean but had a slight cat pee smell in it but I put in a air freshner & it was fine! I would suggest to improve Uhaul overall services, to pay your employees to fly to states with LOTS of Uhauls & pay them to drive them back to CA to allow everyone wanting to leave the state the opportunity to rent a truck & not have to panic waiting for the "night before your move call" to tell you if they will even have a truck or not for you. It's added stress that is easily rectified if you could get trucks back to CA. No one is wanting to move here!! Thank you for having the truck we needed when we needed it!!Jeffrey B.
Customer did not leave a comment.gary B.
Customer did not leave a comment.RUDY T.
Customer did not leave a comment.Alex H.
Customer did not leave a comment.Marcus G.
Customer did not leave a comment.Jose T.
THE STORE STAFF, WERE PROFESSIONAL, KNOWLEDGEABLE, ATTENTIVE, COURTEOUS! Give these guys raises & paid vacations!Robin M.
Super friendly and helpfulMark M.
Customer did not leave a comment.Richard A.
I arrived a few minutes before they opened and was completely ignored as were other people waiting. At 9:01 AM, they opened and the people working were pleasant enough and helpful.Kip F.
Customer did not leave a comment.Clarissa P.
Customer did not leave a comment.FLORENTINO I.
Customer did not leave a comment.William A.
Excellent staff. The pit crew guy who got the truck ready was outstanding He cleaned the car, told me how to use the app step by step and made sure I was ready to go safely and promptly.Marc R.
The staff at this location are very courteous and helpful.Melvin V.
Jordan and his staff were exceptional and beyond very professional. Friendly, accommodating, and very flexible. Thank you for everything!Michelle H. | First Impressions
The team was very helpful with getting us access and ensuring online promotions could be used with the rental. They also allowed us access to items with the facility to help us move things quicker and more efficiently. The team here is fantastic.Bryan C. | First Impressions
Customer did not leave a comment.Jose M. | Overall Experience
The truck was excellent. The staff at the storage unit was also excellent. The facility itself needs a little upgrading. Needs more carts on the Upper Floor to move things down the hallway. Other thank you again for making this experience just a little easier. But I would not recommend that facility. On the count of no elevator and the ceilings are very short made it a little more difficult especially since I am a 6 ft tall man. Have a great day thanks againTIMOTHY M. | First Impressions
Customer did not leave a comment.zack a. | Overall Experience
Greatest Staff Ever!!! Jordan is an awesome ManagerDawniece S. | First Impressions
Good work dudes.DAVID O. | First Impressions
Customer did not leave a comment.Rodney F. | Overall Experience
Friendly, courteous, knowledgeable staff. Well lit and clean. If I need storage again, this would be my first choice in the Anaheim area, in other areas it would serve as an example.david f. | Overall Experience
Horrible storages and entrancesRosa A. | Online Move In
Everything was fine, except for the days that I wanted to close out my account. On one day, after waiting 20 minutes for the gentleman to finish fumbling with the printer, I was told he couldn't close my account, and that I would have to return the following day. On the second occasion, I waited for a while - even though the office was open, no one was in the store, or anywhere to be seen on the grounds.JOSUE B. | Overall Experience
I did BUSSINESS with your company at the Anaheim location for close to 8 years, due to deteriorating health concerns I had to leave the state to be with family, thank you for your outstanding service. Ralph Owens. Ps, except for the rat drippings.RALPH O. | Overall Experience
Customer did not leave a comment.PHILIP JON L. | Overall Experience
Customer did not leave a comment.Grace G. | Overall Experience
Eddie is a great Manager!!!!! Jordan is a great worker, very friendly and professional! Antonio helped us with great customer service!! The ENTIRE STAFF IS GREAT, PROFESSIONAL AND HELPFUL. GREAT PLACEElaine D. | Overall Experience
no commentSusan D. | Overall Experience
Do I received any money back I did leave earlyMarshal M. | Overall Experience
Everything was very well explained so I understood what was expected in signing up for a storage unit. The young man who helped me was very professional and explained everything.Susan D. | First Impressions
Thank you!Jeanine E. | Overall Experience
Will never recommend U-Haul.Teresa M. | Overall Experience
Good experience with staff. A little hard to get into since it is compact and stuffy in the halls. Twice when I came by there were people loitering around the area which made me a bit uneasy. Thank u.PATRICIA D. | Overall Experience
Was very pleased with facility.Kevin B. | Overall Experience
Very helpful and accomadating.bob h. | Reservation
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!