Customer Reviews for U-Haul Moving & Storage at Anaheim Blvd

Rating:

5.0

great staff!

Rating:

5.0

WE RECIEVED EXCELLENT SERVICE. HOW DO YOU IMPROVE ON THAT. THANK YOU

Rating:

5.0

Nothing, Jordan and the staff are great.

Rating:

5.0

Javier was excellent. We are a business and needed a space quickly. Javier ensured the space was exactly what we needed, ready when we needed it, and very respectful of our time.

Rating:

4.0

There was only one employee working in the morning when I got there, which isn't usually the case. Line was long as since employee not only had to check each person in and then head out to yard to ready vehicles, the wait was almost ridiculous. This is odd as I'm usually in and out of there. Odd as well from a security standpoint. Trailer's base/bottom was clotted with something that resembled a dried gum, resin, or oil which then had dried dirt and gravel stuck to it. Employee tried to mop it out, but to no avail. Taillight (not brake light( was broken on trailer. With the money that U-Haul reaps nationally, I hope that the employee was at least getting double pay, if not, it's difficult to grasp what excuse your corporation could use.

Rating:

5.0

The gentleman who checked us in was very friendly and helpful.

Rating:

5.0

nothing, all is well.

Rating:

4.0

Key drop box needs better sign.

Rating:

5.0

I wish I would have gotton both of the representatives names! Their customer service was top notch! They worked the day shift on Saturday 3/27/2021 hope this helps they deserve a bonus and a shout out!

Rating:

5.0

No comments

Rating:

5.0

Not much. What I like most is that when no other customers are there I can zip in and out... employees are on the ball, not to mention friendly/pleasant to deal with.

Rating:

5.0

Online reservation was easy to maneuver. Truck availability was great. Wonderful customer service. All around experience was excellent!

Rating:

5.0

Have rented here numerous times, always great service.

Rating:

5.0

Good work dudes.

Rating:

3.0

A restroom on property.

Rating:

5.0

N/A Everything was simple, organized and easy!!! Plus, the truck was easy to drive!!!!! Everyone was friendly and super helpful! Definitely WILL return!!!!!!! ❤

Rating:

5.0

thank you to the uhaul representative in anaheim for getting me the one way trailer from CA and TX. they were on it in helping me find and reserve the trailer. i can't thank them enough! it's help my move immensely. much appreciate!!!

Rating:

5.0

The employees were very professional, friendly and helpful. Overall a great experience!

Rating:

5.0

The staff were very helpful, friendly and knowledgeable. Thank you so much :-)

Rating:

5.0

Nate Flores was very helpful and professional. We will definitely use Anaheim Uhaul again because of Nate.

Rating:

5.0

awesome customer service!

Rating:

5.0

I tried to call for questions several times regarding returning late but no luck. I resorted to just using live chat which only resulted in someone taking a note. The online check-in did not work so I ended up dropping the keys in the return slot and hoped for the best.

Rating:

5.0

Everything Nathan did was outstanding! He needs to get promoted!!

Rating:

5.0

Friendly, courteous, knowledgeable staff. Well lit and clean. If I need storage again, this would be my first choice in the Anaheim area, in other areas it would serve as an example.

Rating:

5.0

The transaction was flawless. From the employees to the equipment.

Rating:

5.0

NATHAN IS A ROCK STAR ! VERY PLEASANT..EASY GOING...MADE THE WHOLE RENTING PROCESS SIMPLE AND EASY !

Rating:

5.0

Everything was done perfect. The very best . Jordon did it all perfect. Thankyou for the great service.

Rating:

5.0

Best service I've received yet from a uhaul store. Thanks for the great service

Rating:

5.0

All good. Check-out was fast and efficient, as was check-in. The staff was upbeat, professional, and courteous. I had originally booked a trailer at a different location, but they didn't have the equipment available for the time I needed it, so U-Haul located one at the Anaheim St location and directed me there. I'm glad they did - I will book future needs there.

Rating:

5.0

The team that works at this location is EXCELLENT! Very helpful and super freindly.

Rating:

3.0

The fenders on the trailer were broken and taillights on the trailer were not working properly (no brake light or turn signal on the right side).

Rating:

5.0

Nothing. Guys that work there are helpful and very nice.

Rating:

5.0

Thank You for your excellent service!!

Rating:

5.0

Little if nothing. What I seem to like at this location most is the staff. They get me in and out and, so far, appear to have answers to all of my questions.

Rating:

4.0

They have great, friendly customer service. After having a problem with my reservation at another location, they were nice & expediant. However, the truck I rented needed rear brakes repaired.

Rating:

5.0

Be able to rent dollie online/ with app on its own

Rating:

5.0

Amazing service!

Rating:

1.0

I didn't rental anything wrong email. My old telephone number is linked to my email. I received someone personal information.

Rating:

5.0

Staff was very helpful n fast Thanks

Rating:

5.0

I've rented from them twice to move. Friendly, attentive and quick. Make the process easy

Rating:

5.0

Super friendly guy working when we returned the truck!

Rating:

3.0

Newer/cleaner trucks. The staff were great

Rating:

3.0

The back of the U-haul smelt of weed and made my mattress and bedding smell. Not too happy, should have been cleaned and aired out prior to the rental.

Rating:

5.0

I have used the rental at this location a few times. Always great service, prices and professionalism. Thanks!

Rating:

5.0

Move the front door so customers do t keep running into it. Seems backwards.

Rating:

5.0

The truck had some mechanical issues that the location may not have been aware of but I did inform them.

Rating:

5.0

Fast process and neat

Rating:

5.0

Great job

Rating:

5.0

Friendly employees

Rating:

5.0

I'm still waiting for my email receipt of $116 as IV not received it as yet. It than than that your services and equipment was outstanding. Thank you

Rating:

2.0

Horrible storages and entrances

Rating:

4.0

Everything was fine, except for the days that I wanted to close out my account. On one day, after waiting 20 minutes for the gentleman to finish fumbling with the printer, I was told he couldn't close my account, and that I would have to return the following day. On the second occasion, I waited for a while - even though the office was open, no one was in the store, or anywhere to be seen on the grounds.

Rating:

4.0

I did BUSSINESS with your company at the Anaheim location for close to 8 years, due to deteriorating health concerns I had to leave the state to be with family, thank you for your outstanding service. Ralph Owens. Ps, except for the rat drippings.

Rating:

5.0

Eddie is a great Manager!!!!! Jordan is a great worker, very friendly and professional! Antonio helped us with great customer service!! The ENTIRE STAFF IS GREAT, PROFESSIONAL AND HELPFUL. GREAT PLACE

Rating:

3.0

no comment

Rating:

5.0

Do I received any money back I did leave early

Rating:

4.0

Everything was very well explained so I understood what was expected in signing up for a storage unit. The young man who helped me was very professional and explained everything.

Rating:

5.0

Thank you!

Rating:

1.0

Will never recommend U-Haul.

Rating:

4.0

Good experience with staff. A little hard to get into since it is compact and stuffy in the halls. Twice when I came by there were people loitering around the area which made me a bit uneasy. Thank u.

Rating:

5.0

Was very pleased with facility.