Customer Reviews for U-Haul Moving & Storage at Black Rock

2407 reviews

3029 Fairfield Ave   Bridgeport, CT 06605

(203) 579-9191

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 7 am - 5 pm

Services at this Location:

Contact Us

(203) 579-9191

3029 Fairfield Ave
Bridgeport, CT 06605

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 7 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

You charged me for gas, although I purchased gas and returned it at the same level that I received it. That's unfair trade practices. discontinue it. Very disappointed, it never happened to me in over 25 years of rentals.

WINSTON J. 
Rating:
4.0

Fairfield Ave., Bridgeport's Stephanie Vincent was such a tremendous help today! I'm not savvy with my smart phone, at all, and now ...with all the new steps to be taken, just too much lol clicking ....Stephanie patiently and professionally help me through it all.

LAUREN M. 
Rating:
5.0

Customer did not leave a comment.

Robert J.  |  Online Move In 
Rating:
5.0

Extraordinary customer service, experience and truck rental. Thankyou so much!

suzanne B. 
Rating:
4.0

The apps and links for picking up and returning the truck do not work properly. The local people are great

Peter K.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ANTONIO C. 
Rating:
5.0

Touchfree check out software is confusing and not logical. Also there are way too many emails to the point where your not sure of the purpose of the different emails. Way to confusing. People are on site during business hours. It's easier to just use them.

JOHN B. 
Rating:
2.0

Validation process with calling my parents at 2 am

ROBERT V. 
Rating:
5.0

Clean the inside of the windshield

KEVIN C. 
Rating:
5.0

Brakebon Van squeaked at every brake.

ARLENE K. 
Rating:
5.0

Customer did not leave a comment.

JUAN G. 
Rating:
5.0

This was just a great experience at the U-Haul on Fairfield Avenue in Black Rock (Bridgeport). The staff was knowledgeable about rental rates re different types of trucks/vans and how to rent to get the best deal for your buck. (we rented for 3 full days). Just as important. the entire staff was courteous and friendly. The return process for the vehicle.was also very smooth and easy. On a 1-10 scale they get a 10 for sure.!!!

Lionel D. 
Rating:
5.0

Customer did not leave a comment.

Kenneth M. 
Rating:
5.0

Customer did not leave a comment.

ERIC D. 
Rating:
2.0

The floors are like an off-road course,the elevator is way too small,needs a freight elevator really bad,the lights kept going off every couple of mins,there was never any paper towels in the restroom and the threshold coming off the elevator and especially the one for the outside door are a real pain in the butt and my unit was pretty much on the other side of the building way down in the dungeon,other than that, it was great,oh and the carts need brakes really bad too,especially the mattress carts,trying to get a mattress on one of those is a real chore,oh and now they come with the “cleaning fee increase in rent by $7.00/month,not during the height of covid but a year later,which is exactly the thing that made me move out,and nothing, I mean nothing is free,sorry to sound so whiny but y’all asked for my comments.

george f.  |  Overall Experience 
Rating:
1.0

Process and service was terrible. I'm forced to upload my license the day before because the process needed to be touch less. Then the cashier needed to take my license anyway. For this price why do I need to upload 10 photos and change my IPhone settings because you choose to not have employees. Terrible. Never coming back. Shame on you for blaming COVID for not having the staff needed to service your customers.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

The facility and in particular the personnel were great. The only fly in the ointment are some corporate processes over which they have no control.

Audrey N.  |  First Impressions 
Rating:
5.0

Carrie was kind and very congenial and helpful. Then Kenny found our iPad that was forgotten in the van. They called right away to say they found it. Appreciate the call and the honesty-thank you!

KRISTA H. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE HOWELL H. 
Rating:
5.0

Customer did not leave a comment.

Joseph D. 
Rating:
3.0

Customer did not leave a comment.

SHARENE C. 
Rating:
2.0

Customer service at this location was lacking to say the least. Front desk rep allowed me to struggle with the mobile app pickup process for 45 minutes before finally overriding the reservation and completing it manually for me. Even after I showed her multiple times the system was not loading and working properly. She just keep suggesting that it was my internet connection and to connect to the Uhaul WiFi. I will never set foot in the location I rented from ever again. Nor will I send anyone, I know to the certain failures they will equally encounter in customer experience. My net promoter score for this location and company would be a 7 of 100 which is in line with the WellsFargo failures of the past.

Jeffery M. 
Rating:
5.0

The staff was very nice and helpful. They answered any questions that we had. The van was in great condition and very clean. Staff was great with communication when items were left in the vehicle. I'm very pleased with my experience and would recommend it to anyone.

NORA W. 
Rating:
5.0

Keep on doing what your doing, this was by far the absolute best u-haul rental agency I've ever been to and they should be an example of what every u-haul rental agency should be!

DAVID H. 
Rating:
5.0

This the second time I've needed a truck and I've had great experiences from their customer service to the truck being clean and well maintained.

CARLOS G. 
Rating:
4.0

always clean ***** elevator is small

Linda M.  |  Overall Experience 
Rating:
4.0

The contactless checkout process is not the smoothest.

Maxwell G. 
Rating:
5.0

Customer did not leave a comment.

Heidi W. 
Rating:
5.0

Customer did not leave a comment.

Ballard B. 
Rating:
2.0

normally this location is great! but this time.... the so called touchless pickup wasn't. i had to go into store to get the key versus using lockbox outside. what's the point of doing this online? also never received contract nor receipt after drop-off, and they weren't accessible via the app. the app doesn't work well as it just spins trying to get copy of contract. overall a poor experience this time. was better in the past....

Rick P. 
Rating:
5.0

Customer did not leave a comment.

MELISSA G. 
Rating:
5.0

Nice persons

KENET M. 
Rating:
5.0

Hard to rent without a cell ph on me but got thru it

Bernard E. 
Rating:
5.0

Customer did not leave a comment.

Aimez P.  |  First Impressions 
Rating:
5.0

The Best Location in the World !! Employees are perfect !!

Briyannia D. 
Rating:
5.0

I’m so happy I decided to use this Uhaul(Blackrock) location for my moving and storage needs. The manager was very helpful and the staff was nice. The facility was nice and clean

natasha h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Suzanne M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle Q.  |  Overall Experience 
Rating:
4.0

Didn't like returning van after hours. Have to leave van in the back, then walk around the block in the dark to the front where I had to leave my car. Otherwise, a good experience.

Paul W. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Anthony D. 
Rating:
5.0

Customer did not leave a comment.

JOSE Q. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
4.0

Customer did not leave a comment.

Dave M. 
Rating:
5.0

Very courteous staff! Love this location, have rented equipment here a few times.

CHELSEY A. 
Rating:
5.0

Great service, clean and well maintained unit. Affordable & secure.

Karina A.  |  Online Move In 
Rating:
5.0

Once again, website navigation is clumsy. The facility was not doing return check-in‘s and the website would not allow me to check in. I am unsure of the accuracy of the invoice because I only drove it to one place and back each day.

KEVIN C. 
Rating:
4.0

Gotta give the ability to back out of credit card charges/ if they say the card is only to hold the order and you can pay in another form at end of transaction should be the truth, not yeah but well and then and this and that

JEFFERY L. 
Rating:
4.0

Two things. First, the truck I rented worked well but the transmission is going to need work soon. It shifted noisily and not optimally. Second, I was unable to check out via the website because it wouldn't recognize that I was in the store, so it cost me an additional $20 to drop off.

Patrick M. 
Rating:
2.0

You need to provide more personal service. Truck was very old , 99000 miles on it, breaks not good, so noisy.

Aziz S. 
Rating:
3.0

Customer did not leave a comment.

CHANDRA M. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE Q. 
Rating:
5.0

The gentleman who helped us was friendly and very helpful. The move in went very smoothly. Thank you!

Michelle Q.  |  First Impressions 
Rating:
2.0

I was told I am unable to get extend my rental for one hour because someone else is renting after me, however I called customer service and they were able to update it for the extra hour. Also when I returned the guy was so rude and made me feel uncomfortable. Told me he doesn't have time as I was trying to ask for help on what to do exactly. I would recommend uhaul on pine. DEFINITELY not this location. Both employees seemed like they hated there job.

Justine L. 
Rating:
5.0

Customer did not leave a comment.

Scott T. 
Rating:
5.0

Customer did not leave a comment.

KAVYA S. 
Rating:
5.0

Charlene is awesome!!

JOLLENE A. 
Rating:
5.0

Everyone was fantastic; vehicle pure. One thing: I've used this site often in the past for vehicles but web site was not as effective as could have been. Phone call solved that. Perfect!

Brian Z. 
Rating:
5.0

The only glitch was the blankets, dolly and hand truck were not in the truck already, I had to do that but it wasn't that big of deal.

Anthony R. 
Rating:
5.0

Customer did not leave a comment.

Julian I. 
Rating:
1.0

Customer did not leave a comment.

Tabitha F. 
Rating:
4.0

Customer did not leave a comment.

Thomas K. 
Rating:
5.0

Great service.,

JOHN A. 
Rating:
5.0

Customer did not leave a comment.

LOUIS M. 
Rating:
5.0

Customer did not leave a comment.

Sean K. 
Rating:
5.0

Customer did not leave a comment.

Joseph V. 
Rating:
5.0

The truck had not been washed, was still dirty with salt and dirt.

Peter R. 
Rating:
3.0

Customer did not leave a comment.

STEPHEN L. 
Rating:
5.0

Always a great experience at this U-Haul store!

Melissa G.  |  First Impressions 
Rating:
5.0

overall just a great experience. the team works well together. the environment is clean and bright. the cargo van worked great. there was one hiccup re an incorrect charge and it was fixed immediately. The experience exceeded my expectations!

PETER R. 
Rating:
5.0

Very clean truck and friendly representatives working there. Pick up and drop off were very easy and quick.

Chelsey A. 
Rating:
5.0

Customer did not leave a comment.

jacquelyn t.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Thomas N.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Marlie R.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kimberly L. 
Rating:
5.0

Charlene is very accommodating..Very happy with the service and convenience at this location.

Bonnie G.  |  First Impressions 
Rating:
4.0

The truck was clean and nice. Inside windshield was not clean which caused issues with sun glare. Had to stop and clean it before driving very far. This pickup location was 15/20 miles away from my planned pickup no credit for miles were added to my account.

Bruce L. 
Rating:
5.0

I was not aware that they had a handtruck and moving blankets already in the truck that I rented. I had my own hand truck and blankets and did not need theirs. The hand truck was in my way and I had to move it. Normally they charge seven dollars to unlock the handtruck. However after I explained the situation to them they did not charge me. I would make it clear to future customers that these are in the truck and if you do not want them, take them out before you leave.

kenneth C. 
Rating:
5.0

Customer did not leave a comment.

Kathy N.  |  Overall Experience 
Rating:
5.0

Kenny was especially helpful, patient, and out-standing!

Robin W.  |  Online Move In 
Rating:
5.0

Only issue was I didn't get the return the vehicle text right away, so it took an extra 5 or 10 minutes to check in when I was done. Not a big deal, although I was running late for another engagement so every minute counted. Overall a very positive experience and I'd highly recommend this location.

BENJAMIN S. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM L. 
Rating:
5.0

Customer did not leave a comment.

Russell C.  |  Overall Experience 
Rating:
1.0

Promised 1st month free and took a screenshot with my phone. Person at desk wouldn't honor it.

Mary C.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Cecil W. 
Rating:
5.0

I have used the Fairfield Ave facility on many occasions for storage units, moving vans and supplies. Always impressed with Charlene's operation. Employees are efficient, and friendly.

John C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Henry M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Steve Stephen C. 
Rating:
5.0

Customer did not leave a comment.

william H. 
Rating:
5.0

Customer did not leave a comment.

ANWAR C. 
Rating:
5.0

The woman I dealt with at this location was friendly and very helpful also the gentleman who helped me check the truck back in was very polite and helpful excellent staff at this location I will definitely use again

MICHAEL C. 
Rating:
5.0

👍

CLAUDIO C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

Oscar C.  |  First Impressions 
Rating:
4.0

While all of the people I dealt with were fine, I did not appreciate my pick-up location being moved 20 miles away. I had to drive in Friday afternoon rush hour traffic to get the truck, rather than picking it up at in the town I was moving from.

LIANE D. 
Rating:
4.0

Customer did not leave a comment.

mark D. 
Rating:
5.0

Customer did not leave a comment.

Tracy M. 
Rating:
5.0

Service was very sharp and helpful. employees here are VERY well trained, attentive and capable. We were accommodated by Kenny both in renting a cargo van and acquiring a storage unit and in the check in process returning the vehicle. Great, personable customer focus. Also their technology seamlessly mapping transactions to mobile phone are a great convenience and time-saver.

theodore P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
4.0

Passenger side visor was an issue while trying look at side mirror.

reuben T. 
Rating:
5.0

Customer did not leave a comment.

ROBERT N. 
Rating:
5.0

perfect

GEORGE Z. 
Rating:
5.0

Customer did not leave a comment.

Brian Q. 
Rating:
5.0

people are very friendly I recommend them

Freddy G. 
Rating:
5.0

Customer did not leave a comment.

SANJAYS N. 
Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
4.0

Pickup and return take too long. Return is especially annoying with all the steps and photos.

ARTHUR K. 
Rating:
5.0

Very well managed and operated site

Gerald G. 
Rating:
5.0

Customer did not leave a comment.

ERIC G. 
Rating:
4.0

Customer did not leave a comment.

Thomas K. 
Rating:
1.0

Uhaul advertises a $19.95 truck rental plus whatever rate per mile. It wasn't until after picking up the truck that I was notified that the day rate for the truck was $99. Thumbs down to UHaul for baiting and tricking customers. I paid $170 to rent a cargo van for less than one day. At Hertz I paid $70 for the same truck for the same amount of time.

Christopher D. 
Rating:
5.0

Customer did not leave a comment.

Shahin B. 
Rating:
5.0

Customer did not leave a comment.

susan R. 
Rating:
4.0

I was charged $7.00 for a hand truck which was not in the truck, but was never credited back the $7.00

Samuel R. 
Rating:
5.0

Customer did not leave a comment.

Thomas R. 
Rating:
5.0

Customer did not leave a comment.

SHAWN B. 
Rating:
3.0

From the corporate level, you keep making the customer experience more difficult. Now I have to login every time I open my U-Haul app? Are you effing kidding me? Other than my bank,, Who else requires this? What part of this don't you understand. I rentFrom you on a regular basis. Not going in a good direction.

Robert B. 
Rating:
3.0

Customer did not leave a comment.

Jennifer G. 
Rating:
5.0

There was one staff member there, yet he was doing it all - taking in/cleaning return vehicles, and working the counter. He was efficient, fast, courteous, and professional. I was in a huge hurry and he got me on the road in no time. Give that man a raise.

CHRISTOPHERLEE J T. 
Rating:
5.0

Thanks to the staff for returning my wallet

Walter P. 
Rating:
5.0

Customer did not leave a comment.

PATRICK D. 
Rating:
3.0

Initially when starting with UHaul the connection was not the best. I went to one UHaul in Bridgeport and they could not assist with tranfer to the correct location of UHaul in Bridgeport. With a family member we had to travel a long distance and go to UHaul at least twice to be able to get in to the unit as the covering employee had not been informed how to handle the situation. It was a rough start, but no problems as the time continued. I, nevertheless, would choose to go to this UHaul again, now being familiar with their set up

MARY LANGE C.  |  Overall Experience 
Rating:
5.0

Very helpful

CHRISTOPHER B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Margaret M.  |  Overall Experience 
Rating:
5.0

My only complaint, is that while switching units to the other side of the building, there were no ramps to get into the other side. Creating more than twice as much work. One cart turned into two carts and we had to reload up a couple stairs.

Alora B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alyssa N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edward M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DIANA V.  |  Overall Experience 
Rating:
1.0

I was forced to call a locksmith for my own personal lock. The persons credentials were never checked. I’m sure there’s not even a record of him arriving. I believe this is a racket and I was stolen from. Never ever rent here ; they are unsympathetic to mistakes for people already having a hard time.

Adam W.  |  Overall Experience 
Rating:
5.0

This facility is clean and well maintained

Kurt S.  |  Overall Experience 
Rating:
5.0

Charlene was very efficient, knowledgeable, and helpful. A++

James T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wendy M.  |  Online Move In 
Rating:
5.0

I had my storage unit for nearly two years and never had a problem with accessing it. The staff at the Black Rock U-Haul have always been knowledgeable, helpful, and friendly.

Jennifer Z.  |  Overall Experience 
Rating:
5.0

I was very impressed with the knowledge and the honesty of the staff. The pricing is very competitive. I was Waited on and a friendly and informed manner. I will definitely recommend U-Haul to my friends when they need to move. Can you please stop have you lost your mind

sharon k.  |  First Impressions 
Rating:
5.0

The same young person who helped me open an account a year ago 1335 is the one who i met the day i closed...and what a guy he is polite sharp hard working kid made it so easy for us ....thank you so much

Quadia R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jessica s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Frances N.  |  First Impressions 
Rating:
3.0

The young man that helped me was helpful, put the young lady that was there, she was rude in some way, she was taking inventory wile I was in the same spot, and she hit my leg and did not say excuse me.

JOHN K.  |  First Impressions 
Rating:
5.0

The two gentlemen that wrk there were very nice and helpful

Carol P.  |  First Impressions 
Rating:
5.0

My experience with UHaul was excellent. Only because I moved did I close my storage.

marco o.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David M.  |  Overall Experience 
Rating:
5.0

I have nothing but great accolades for the service I have received from all my dealings with the staff at the local facility in person or on the phone no matter who I spoke too. That's why I gave excellent ratings

kathleen y.  |  Overall Experience 
Rating:
5.0

Everything was great. Clean, friendly helpful service. My only negative comment is that the elevator is a little small. Other than that my experience was very positive. Thank you.

DOMENICA P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zachary D.  |  First Impressions 
Rating:
5.0

The front desk was extraordinary !!! Thank you every one for their support and advices in the unit

Araceli G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julia L.  |  First Impressions 
Rating:
5.0

I was very happy to have the storage unit came in very handy

MARY D.  |  Overall Experience 
Rating:
5.0

Your representative, Breyanna, was friendly, efficient and helpful

Margaret M.  |  First Impressions 
Rating:
5.0

I like the way the security was run. Nobody would be able to get in who wasn’t supposed to be there!

debra h.  |  Overall Experience 
Rating:
5.0

Everyone was friendly and helpful made everything easy for me. Even the bathroom was very clean. I would recommend this location to anyone. Thank you

Linda A.  |  Overall Experience 
Rating:
5.0

La Persona que me atendió muy amable y supo explicarme muy bien las instalaciones, la tarjeta, etc. Muy satisfecha es la primera vez que rento un espacio de almacenamiento en Uhaul

Mavel V.  |  First Impressions 
Rating:
4.0

Kenny was great. Informative and friendly. Helped us get our storage up and going. Thanks.

marco o.  |  First Impressions 
Rating:
5.0

My only complaint is that the card reader would often take several swipes to work.

Robert T.  |  Overall Experience 
Rating:
5.0

Working with UHaul Blackrock was a very positive experience. Storage unit was clean and dry. My things in perfect condition when I retrieved them. Staff friendly & extremely helpful. Highly recommend.

Nancy S.  |  Overall Experience 
Rating:
4.0

Good clean facility

brad K.  |  Overall Experience 
Rating:
4.0

I would recommend this facility for its cleanliness and the location however the customer service representatives on several occasions seem very distracted and somewhat impatient.

Marylee m.  |  Overall Experience 
Rating:
5.0

Efficient and friendly check in.

William M.  |  First Impressions 
Rating:
5.0

Staff was most attentive and helpful. Made a stressful experience bearable and actually pleasant.

Amie B.  |  First Impressions 
Rating:
3.0

The cost of the rent was way too much money.

SALIM H.  |  Overall Experience 
Rating:
5.0

Very good info and friendly service made for excellent user experience.

Craig Z.  |  First Impressions 
Rating:
5.0

Everyone here is friendly and also knowledgeable. I avoid other locations to come here because they're so fantastic.

Tyrone M.  |  Overall Experience 
Rating:
3.0

Charlene was absolutely awesome In dealing with me, extremely patient,helpful,knowledgeable. I apologized to her for my poor disposition, but must comment that she gave me SUPERIOR OUTSTANDING SERVICE

Anthony C.  |  First Impressions 
Rating:
5.0

Great place to store my sons college stuff

DENISE H.  |  Overall Experience 
Rating:
3.0

When I initially rented the unit it wasn’t clear that I would have to pay first since I was told that I’d have the first month free. Instead I got the second month free as a means to appease the matte

LUZ-MARIA V.  |  Overall Experience 
Rating:
5.0

Outstanding service and facility.

Janine J.  |  Overall Experience 
Rating:
5.0

Great service! Team extremely helpful and answered all of my questions. Facility clean, neat and dry.

Nancy S.  |  First Impressions 
Rating:
4.0

At some point during rental, a big water leak occurred. The area was cleaned by the time we came to add items to our unit. But mildew smell from the leak were in our clothes. Wish we had been told.

Michael V.  |  Overall Experience 
Rating:
5.0

Great service; friendly atmosphere and well secured.

Martin N.  |  Overall Experience 
Rating:
3.0

Would not choose u haul storage.

GLORIA C.  |  Overall Experience 
Rating:
5.0

At first we had issues with our reservations we made earlier this month. When we got there we spoke with the manager Charlene and she went above and beyond to accommodate our needs. Very happy overall

Margaux W.  |  First Impressions 
Rating:
3.0

Access elevators are to small .. storage doors are no to high .. un level floor ramps are uncomfortable for heavy staff

Gonzalo M.  |  Overall Experience 
Rating:
3.0

Elevator too small. Very inconvenient where the storage unit was located.

Tammie C.  |  Overall Experience 
Rating:
5.0

Great Service. I was extremely happy when I needed help.

Martin N.  |  First Impressions 
Rating:
5.0

What a great and profession service U-Haul provides. The rep made the process very easy.

Shirel R.  |  First Impressions 
Rating:
1.0

When we came to move in there was no reservation on your records. Your employee said we needed to upgrade. And PAY for the u Your employee said there was not a storage unit as we reserved available.

Patrick F.  |  First Impressions 
Rating:
5.0

Good service, clean facility, fair price/

James P.  |  First Impressions 
Rating:
5.0

Really went well and the associate did great answering my questions and providing me with options.

David Lee R.  |  First Impressions 
Rating:
5.0

The staff is so helpful and the facility is clean, well-lit & very secure which definitely gives us peace of mind!

Madeleine T.  |  First Impressions 
Rating:
5.0

Woman was very patient showing me several different size storage units / assisting me with making a decision . Checked me in with no issues and helped me understand process .

Ashley T.  |  First Impressions 
Rating:
5.0

A very good experience

KIT D.  |  Overall Experience 
Rating:
5.0

great service and staff

Rose D.  |  Overall Experience 
Rating:
5.0

All the employees at this location over the years have been nothing but nice, helpful and pleasant. A wonderful experience, thanks!

Melanie m.  |  Overall Experience 
Rating:
5.0

The staff were terrific at this location. Regardless of who was on duty, they were committed to being helpful.

JOHN P.  |  Overall Experience 
Rating:
5.0

.

MARK S.  |  Overall Experience 
Rating:
4.0

All in all a good experience Thank you

francesco p.  |  Overall Experience 
Rating:
5.0

Great operation all the way around.

William B.  |  Overall Experience 
Rating:
5.0

Great customee service!!!

Ashley R.  |  Overall Experience 
Rating:
5.0

Charlene Reyes and staff were very helpful and always courteous. Thank you all!

paul k.  |  Overall Experience 
Rating:
4.0

Staff was friendly and professional.

Jhanelle J.  |  Reservation 
Rating:
3.0

The trainee that was left in charge for hours was not knowledgeable enough to be left in charge and could not assist effectively. Also I had to call on 4 times over 3 days to gain an answer.

Marylee m.  |  Overall Experience 
Rating:
5.0

Great place

Brian K.  |  Overall Experience 
Rating:
5.0

Great facility and staff...especially the manager, Charlene Reyes.

Craig M.  |  Overall Experience 
Rating:
3.0

A lot of effort to get into the storage bin.Dolly everything into a small elevator, and then maneuver around a hallway corner that would’ve been easier to negotiate if 1 storage bin had not been built

Scott C.  |  Reservation 
Rating:
5.0

It would have been more convenient if desk staff were there longer because I have a long work day and was limited to weekends to consult a front desk person. Otherwise, great, positive experience.

samantha h.  |  Overall Experience 
Rating:
4.0

The staff are excellent and the facility is clean and well maintained, but there are some limitations. The elevator is too small to easily fit some furniture pieces, and the facility locks at 7 PM.

Matt S.  |  Overall Experience 
Rating:
5.0

First class

MICHAEL D.  |  Overall Experience 
Rating:
5.0

Your facility was very clean, employees were all very nice and I felt like my belongings were safe. Thank You!

lauren c.  |  Overall Experience 
Rating:
2.0

Over priced for what you get. Other uhaul storage places are cheaper. Card reader doesnt work properly and takes multiple tries to work. Only rented out of emergency. Would not go back or recommend.

chris m.  |  Overall Experience 
Rating:
5.0

The staff was nice and helpful. This is my second time using the storage unit and renting a van and everyone was great. Would definitely reccomend uhaul to all my friends

Naima R.  |  Overall Experience 
No reviews have been submitted for this location.

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