Customer Reviews for U-Haul Moving & Storage at Boston Ave

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at Boston Ave

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Migdalia R. on

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Nothing

Jean V. on

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Customer did not leave a comment.

Juliet T. on

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They did not offer military discount as it was advertised on the Uhaul website. Waitime was unbearable

Brenda C. on

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Pleasantly surprised by organized office & store. Process very smooth. Thanks.

Giovanni L. on

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Miguel C. on

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David K. on

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Michael P. on

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Great customer service. Repeat customer.

Michael F. on

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John Z. on

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Trailer was sketchy and had a lot of play, no it was not my hitch or shank. The receiver on the trailer might have been the most unsafe thing I’ve ever seen, to start it’s adjustable with a screw for other ball sizes and has no lock or pin. The straps we’ve very worn

Valerie R. on

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Associate who assisted me was professional, polite and thorough.

ZAKARIA H. on

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Always I appreciate the service

NICOLE T. on

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I was charged for gas that I didn’t use. If they calculate mileage to gas they would see that . Complete scam... took over hour in line to get the truck

Nicole R. on

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N/A - Staff was extremely attentive and helpful!

Lena E. on

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ARIEL M. on

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Zakaria H. on

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The staff at this location were incredibly helpful and gracious thanks

Charles D. on

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ancetta K. on

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They charge me to much money I was getting a 20 footer and got a 15

ASUNCION G. on

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alex b. on

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The employees at the bridge port ct office is excellent

james P. on

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make sure you make a reservation

michael B. on

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Heriberto C. on

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Yony A. on

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Jose S. on

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Rented a trailer and my car did not fit . Had to return it . I specifically ask if the type of car I was going to be towing and they agree it would fit and it didn’t t . Unfortunately Inhad to return the trailer and lost 70 bucks

sheree D. on

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All the staff were friendly and helpful. Donald Rose II was very knowledgeable and professional. Prompt and Efficient Service!!!

Kimberly P. on

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Joseph B. on

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Keep like that best costumer service

Eric J. on

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Reservation details were not accurate. this was not the problem of the location, but corporate services and phone support.

BHARRAT P S. on

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Waiting line was too long to get services

Thomas A. on

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MIKE S. on

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THEODOORE H. on

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JOEL A. on

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Derek S. on

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Devon J. on

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Very rude general manager.

Marc H. on

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I was not informed of the difference of the different insurances and thus had a 150$ deductible to pay. Very difficult on disability and not employed in addition. Also was not shown how to operate anything in the pick up truck. In fact I was given the keys in the store and told, "it's the truck in front." And left on my own. Very displeased!!

Jermaine G. on

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Luis G. on

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Mirasol R. on

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Great people very attentive and respectful

chrisly a. on

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Great service

Karen J. on

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The wait time is too long at this branch. Why am I forever to pay for a storage unit a month ahead of time. Nowhere online does it state that payment is immediately due.

Yaritza G. on

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Super good

Naomi T. on

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Too expensive for just one day. Spent $400 for a storage and a truck..

JESSICA R. on

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The customer service that I received was above excellent. The entire team worked together to make sure that all of my needs were met. All while balancing a VERY busy morning at the store. Thank you!

FIONA C. on

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Poor communication

Towanna R. on

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Customer service is bad , the storages aren’t kept clean, the people don’t care. Over priced storage for such a small space . Would never ever recommend anyone there

francesca m. on

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They are so nice they take care of everything they help you with everything

JOSEPH P. on

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Great service

christopher a. on

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Excessive late fee, will never use uhaul storage ever again or refer to anyone.

dennis h. on

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Every employee that I encountered was patient, friendly and helpful.

Karla K. on

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Thank you for your help

DAVE S. on

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Wasn’t a good experience

wgdan y. on

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I recommend U-HAUL to everyone.

Veronica R. on

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Mr. Cliff service was excellent, he explained in detail everything, the storage was clean but I think a light inside of the storage would be nice.

Karla K. on

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The staff was helpful and knowledgeable.

Patrick V. on

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The staff were courteous

Benita B. on

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Thank you to the entire staff who made the need for your services smooth, helpful and secure.. THANK YOU..

Sarah B. on

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My move out date was June 1st

david b. on

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The facility and all employees were great. My one major compliant and the reason I would not recommend to a friend is that prorating is unavailable. We moved out June 1 but still had to pay full month

Cynthia B. on

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I appreciate the service everyone was willing to help you and they were very respectful I would definitely use the service again Thanking You Sincerely Mrs Brown