Customer Reviews for U-Haul Moving & Storage at Causeway Blvd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at Causeway Blvd

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Ratron W. on

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THOMAS D. on

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It was great

Christopher G. on

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Donovan P. on

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Jeff D. on

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Randy D. on

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charles B. on

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peggy A. on

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Robert S. on

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Great service

Mary C. on

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The reservation I made was for Oct 1 at the Central Ave location. I was promised a truck with hydraulic lift. When I arrived at 10 am to pick up the truck. I was told the reservation was for Oct 10 and they had no trucks!! The clerk stated that Uhaul never has hydraulic lift trucks at all !!!!!!! I am very very angry at Uhaul for being so incompetent. I had to book another reservation and go to the Causeway location. This threw my whole schedule into the toilet!!! I also paid for a flat dolly and received a standing hand truck!!!! You people suck !!!! You are fucked up !!!!! I’ll never rent a Uhaul in my life nor will my family and friends!!!!! Go out of Business!!

Terry L. on

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David A. on

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Staff is not friendly or knowledgable and didn’t meet my needs.

Gwen P. on

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Bruce G. on

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Kevin K. on

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Very courteous and helpful

John C. on

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Robbi Q. on

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The staff was professional and very helpful!!

Eva C. on

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Nicer associate, the people I spoke with on the phone when I was trying to return the trailer were very rude, unprofessional and not helpful at all.

Jeffery R. on

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Mike H. on

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Keep up the good work!

Robert C. on

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MICHAEL H. on

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LEON T. on

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Pamela D. on

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It was very busy & we had to wait for quite some time from our check in time until we actually were able to hitch the trailer.

Yuriko W. on

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I was disappointed because the truck was not ready even though I had a reservation. I reserved the truck for 4 hours, after I picked up the truck they later called and said my rental was for 3 hours. Verymisleading

Kimberly D. on

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Norma D. on

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We spilled dirt on the floor. It was ridiculous UHaul would have charged me $25 to air blow it out of the truck. Luckily this location allowed me to use the air pressure hose and it was gone in less than 10sec. I suggest you use better discretion as to what constitutes customer clean up because I found this to be silly.silly

Nedra T. on

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Alvin B. on

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I had reserved our trailer in advance and arrived at the appointed time to pick it up; however, I still had to stand in line for approximately 20 minutes before I could get the reserved trailer!

Roxanne J. on

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Juan M. on

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Anthony C. on

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Much faster then it use to be!

Gary B. on

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Herbert S. on

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I filled out everything on-line before going in, but the lady trying to finish the paperwork was pretty much incompetent. Hopefully she was very new. The person handle customers next to her had to do the whole procedure for her. Other than that everything else was good.

Kevin K. on

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fred H. on

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Charles K. on

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Billy B. on

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Conrad K. on

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Billy B. on

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David A. on

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A manager should be on duty at this location, Not fair to receive discounts sometimes and not all the time.

david h. on

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Excellent experience will use them again

TINA W. on

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the manager Jason customer service skills needs to be better, I overheard him discussing me and my business to another customer and on top of that he was rude and very unprofessional.

Tanya M. on

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Very convenient

Maggie R. on

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There is always only one employee behind the counter, and they are either on the phone or taking forever to help someone else. Also they tried to charge me a month of rent for moving out on the 1st.

TRACEY R. on

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Overpriced Rat ate rug and you only gave us 50.00 for a 1000.00 rug Insurance charge Lines are long Take money from account w/out permission

Zachary E. on

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Reserved a truck for 4 days. We were told we had to move it into storage or no truck. Packed, arrived back. Unit was too small. Moved into overheated dirty unit. Gotta move again. So 4 total moves.

rob s. on

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Small issues with card swipe system but nothing major. I would return as a customer.

Vinson K. on

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Great service!

Kawyski S. on

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Awesome awesome awesome

betty b. on

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All staff members were very helpful and nice! I was really satisfied with my experience here.

CLARENCE B. on

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Great location

genise A. on

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Excellent location

Rolicia W. on

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Storage is a little bit expensive for the size but it did the job

CECELIA W. on

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Staff was not knowledgeable about the information and was very slow!!

WILLIAM B. on

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Uhaul has been an excellent facility to store my furniture while in a time of transition.

ANGELA E. on

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Only issue price and Cleaning lady was always rude

Michelle B. on

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This location is great! It! The staff and even the manager RJ. From the first day I was made to feel at home. I love how clean and organized this U-Haul location is compared to others.