I recently had an outstanding customer experience that truly exceeded my expectations. From the moment I walked in, I was greeted warmly and made to feel valued as a customer. The staff was attentive, professional, and genuinely interested in helping me find exactly what I needed. They took the time to listen carefully, answer my questions with patience, and provide helpful recommendations without making me feel pressured.
Kayanna T | First ImpressionsSelf Storage Units in Metairie, LA, 70002
U-Haul Moving & Storage at Causeway Blvd
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- 4.5 Average Customer Rating
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In the process of moving out I find 2 big dead skeleton rats one underneath the sofa and another in a box of clothes, which was damaged. The Sofa was stain from the dead rat underneath it.
KIEN M | Overall ExperienceMove out day 11/29 not 12/18
Quinshelle M | Overall ExperienceOnly downfall was the price other than that everything was great
DONALD C | Overall ExperienceStaff very friendly but one ! Appeared to be very angry throughout my encounter at the storage facility and seemingly authoritative. Not a pleasant experience with this individual.
Maria F | Overall ExperienceThe staff was respectful and efficient.
Darrell O | First ImpressionsTHE STAFF WAS ON POINT!!!
ROBERT H | First ImpressionsBrad was very helpful and professional.
Darleen A | Overall ExperienceThe Staff there at the Causeway location Are Wonderful People! Especially the lady that cleans every unit when they are vacated. She was very friendly, very helpful and very encouraging. She always greeted me with a smile and kind words. I’m very grateful to have come across someone like her.
Denise E | Overall ExperienceU-Haul facilities and staff are usually pretty decent, but this location in Metairie LA is exceptional and always surpasses expectations, throughout thirteen years so far. The management and employees are all polite and kind and service oriented. The rates are not inexpensive, but the entire situation and its high level of security are worth every penny. I could not be more satisfied.
TOM C | First ImpressionsThe key card never worked. Each time I had to wait in line at the front desk for them to issue a new card to get in to the storage facility. Sometimes for 20 minutes. My vehicle was hit by a worker driving a Uhaul. There is very little parking in the parking lot to load and unload items in the storage unit. I would not recommend this facility to anyone. I will not use the storage facility again
Daun C | Overall Experiencereally this is the place to go. Wonderful people work here. im being sincere.
Robert B | Overall ExperienceMy only complaint is the storage keycard! It always denies the card the first time and then accepts the second time.
Cynthia P | First ImpressionsThe lady at the front desk was amazing! Professional and a great customer service experience!!! She displayed exceptional Extra Effort!...A great experience
Deann R | First ImpressionsThe managent are in much need of people skolls training. The GM allowed a subordinate to yell at me and a locksmith while trying to get into my unit. She was totaly hostile to no only me but to a locksmith that I hired totally inocent. Sylvia seems to need mental help and should have no front office work.
Esperanza A | Overall Experience