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Lane G | Overall ExperienceSelf Storage Units in Metairie, LA, 70002
U-Haul Moving & Storage at Causeway Blvd
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U-Haul Moving & Storage of Metairie at Airline Hwy
3847 Airline Dr, Metairie, LA 70001 View Available Units3.0 miles from this location -
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1019 Central Ave, Metairie, LA 70001 View Available Units3.3 miles from this location -
U-Haul Moving & Storage at Tulane
2801 Tulane Ave, New Orleans, LA 70119 View Available Units5.3 miles from this location -
U-Haul Moving & Storage of Kenner
2828 Marietta St, Kenner, LA 70062 View Available Units5.9 miles from this location
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Sandra is an absolute nightmare — and the storage unit was always extremely hot and it was impossible to park there. The incline into the facility is crazy and makes it very difficult to roll your carg to your car, I may have given 2 or 3 star review but Sandra definitely ruined that when she yelled at me over the phone for no reason on the day I moved out.
Heather G | Overall ExperienceThe young lady Carolyn b. Is awsome. The best.
Robert B | First ImpressionsCode didn't work and couldn't find unit. Took an hour to find
ashley c | Overall ExperienceEveryone helpful and friendly!!!
Richard T | First ImpressionsStaff were very helpful and patient.
Leah T | Overall ExperienceNever had a problem in over a year there
sean m | Overall ExperienceMy experiences with Uhaul were always pleasant.
Amanda L | Overall ExperienceThe only issue I had was with move out. I did it on line and received a message stating I had been assessed a late fee for non-payment when, in fact, I had already moved out(and had submitted the move out via the app). It seems to have been quickly cleared up, though.
ROBIN W | Overall ExperienceI paid for the month but only needed it for a few days after the 1st. So I didn't know I wouldn't be getting a refund or pro rate amount refunded to me. Do I was not happy with that, but otherwise after storing my stuff here for the pass 7years I glad to leave.
Karen C | Overall Experiencenice people to do business with. You should be proud of your employees
Anita M | Overall ExperienceJohn (outside) and the lady at the desk were so nice and helpful! I highly recommend this nice facility! Great location, well kept, well stocked, and everything you need in one place!!
Alvin N | First ImpressionsOffice had some issues With charges on my credit card than they charged me late fees. I left a card on file to auto pay every month.
johnny f | First ImpressionsThe manager was super nice and definitely went beyond as far as accommodating our needs!
Mae F | Overall ExperienceTook a lot of time to get unit
Michael P | First ImpressionsAlthough there were no food items, everything was covered with rodent droppings. A lot of items were damaged with large holes chewed through them although they were inside heavy-duty plastic storage containers. Most of them were new bedding and clothing items. Picture frames were eaten. Items were also mildewed. When I first rented the unit, I noticed a black bait box in it. I guess I should have gone on a monthly basis to throw rat poison inside the unit. I thought I would only be renting the unit a few months, but I was diagnosed with cancer and my plans had to change. I paid rent for 22 months. I left on Jan.18, 2024. My rent would have been due on Feb.4, 2024. I rented a truck from them to move out. I asked Brad what I needed to do to end the contract as I was removing everything. He said that Ms. Slyvia would see it in the morning and take care of noting it. I swept the floor before I left. When I returned the truck to a different location that same day, the office was closed and I had to notify them by email. Then I called the 800 number to make sure everything was okay. The woman I spoke with was told about the condition of the unit and that items had been ruined. I said that I hoped I didn't bring any rodents home with me. She said she would pass the message up to management, and someone would call me. No one has contacted me. My rent was by auto payment on the 5th of every month. They had the gall to email me 2 days ago to remind me of my upcoming payment withdrawal. I spent a lot of money to store these items, and I thought they would be safe. I'm very disappointed, bur if I ever need to use any storage unit again, I know I will bait it myself. I rented a pod from another company for over a year and never had one problem. Nothing was damaged by rodents, roaches or rain. Nothing was ruined by any means.
Judith G | Overall ExperienceThe people at this facility were always willing to help and satisfy the customers
victor d | Overall Experience