U-Haul Moving & Storage at Causeway Blvd

6085 reviews

3800 N Causeway Blvd   Metairie, LA 70002
(At the foot of the Causeway Bridge)

(504) 837-4122

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Contact Us

(504) 837-4122

3800 N Causeway Blvd
Metairie, LA 70002

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Eric B. 
Rating:
5.0

Customer did not leave a comment.

joseph P. 
Rating:
5.0

Customer did not leave a comment.

Tyler T. 
Rating:
4.0

Customer did not leave a comment.

James L. 
Rating:
5.0

Customer did not leave a comment.

michael M. 
Rating:
5.0

Helpful, efficient and extremely respectful

Edward N. 
Rating:
5.0

Customer did not leave a comment.

WALLACE P. 
Rating:
5.0

Very friendly and courteous and helpful.

Jacqueline J. 
Rating:
5.0

Customer did not leave a comment.

Loran G. 
Rating:
5.0

Customer did not leave a comment.

MOONPIZE S. 
Rating:
5.0

Very friendly staff. Easy to get to and nicely maintained vehicle.

William S. 
Rating:
5.0

This is the best U-Haul location in metro New Orleans.

Stuart R. 
Rating:
5.0

Customer did not leave a comment.

Paul P. 
Rating:
5.0

The young lady who helped me was friendly and informative. She was very busy fielding calls throughout my visit, but she never got flustered or short with the callers. The return was quick and efficient. Overall an outstanding exerience

Peter R. 
Rating:
5.0

Customer did not leave a comment.

Jody B. 
Rating:
5.0

The facility and equipment was in great shape. I would rent again no questions asked. The only recommendation I would make is on the small trailers maybe have the orange sticks attached at the rear corners so you can see the tail of the trailer.

Christopher C. 
Rating:
1.0

I'm beyond fed up with this location and it's faulty equipment

Adam D. 
Rating:
5.0

Come up with a standard price on pick up trucks with unlimited mileage. Other than that , give the Manager at the causeway location at bonus Brad , very professional an patient with customers.. Love this location Randy Simmons

Randy S. 
Rating:
5.0

This is the second time that I have returned a trailer to this location and both times I received quick and excellent service.

KEITHJUDD S. 
Rating:
3.0

Customer did not leave a comment.

Matthew T. 
Rating:
2.0

Had me in the wrong vehicle, charged the wrong amount, I had to wait 20 minutes while they sorted out the charges. They also checked me in without verifying the mileage. Very poor service.

Daniel F. 
Rating:
5.0

Customer did not leave a comment.

Stanton L. 
Rating:
3.0

Truck was not cleaned before I picked up. Empty water bottle and seeds in cab. I doubt the vehicle was sanitized. Truck had visible damage but the survey said it was in good condition with no damage.

Art B. 
Rating:
5.0

Customer did not leave a comment.

George B. 
Rating:
1.0

Prices are to High and wasn't explained correctly when renting the truck. To many fees.

Alexia J. 
Rating:
5.0

Customer did not leave a comment.

SHANEEKA M. 
Rating:
3.0

It's a shame the next time I visit, it will be to get my $65 over charged amount made worth while ;)

Mark O. 
Rating:
5.0

Customer did not leave a comment.

Melvin L. 
Rating:
5.0

Customer did not leave a comment.

Alexander S. 
Rating:
4.0

Windshield was very dirty. Otherwise, very good experience.

Brian S. 
Rating:
5.0

Everyone was very helpful in getting us processed quickly and without any problems.

David B. 
Rating:
4.0

Customer did not leave a comment.

Nathan H. 
Rating:
5.0

Customer did not leave a comment.

MAURICIO H. 
Rating:
5.0

Very efficient pickup and the person hooking up the trailer was very courteous and helpful.

Gary L. 
Rating:
5.0

Great service

michael N. 
Rating:
4.0

Customer did not leave a comment.

ESTEBAN V. 
Rating:
5.0

Great customer service, Great attitudes .

Lionel S. 
Rating:
4.0

Customer did not leave a comment.

Susan M. 
Rating:
5.0

Everythinging was fine

Rosemary D. 
Rating:
5.0

Customer did not leave a comment.

ZENDEL C. 
Rating:
4.0

Customer did not leave a comment.

Quatangelia G. 
Rating:
5.0

Order more pick up trucks an Vans , makes moving fun when it's done with smaller vehicles..

Randy S. 
Rating:
4.0

Keep up with the good work thanks

Jairo J. 
Rating:
5.0

Customer did not leave a comment.

Julia L. 
Rating:
5.0

Improve the website, it's very difficult to navigate.

Allen L. 
Rating:
5.0

Customer did not leave a comment.

saul M. 
Rating:
5.0

Lower the price on fuel cost, we are in a pandemic, other than that , services are great . Hats off to Brad an his staff..

Randy S. 
Rating:
5.0

Customer did not leave a comment.

Maria D. 
Rating:
5.0

Courteous. Friendly. Quick Service

Catherina L. 
Rating:
5.0

Customer did not leave a comment.

Laura G. 
Rating:
5.0

Customer did not leave a comment.

Thomas E. 
Rating:
2.0

The trailer that we picked up needed maintenance. The tail gate on the trailer was extremely hard to operate. A lot of effort was required to open it. One opened, it was very difficult to close and the holes for the safety pins did not align properly. One pin was inserted with great effort and the 2nd pin could not be inserted at all.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Taylor D. 
Rating:
3.0

The storage was fine but when I couldn’t pay for it y’all made sure to put the lock on it right away and when I would pay to get it opened up y’all took yalls time to unlock it for me. So.. idk

Gerald M.  |  Overall Experience 
Rating:
5.0

The employee who disconnected the trailer from our vehicle inspected trailer and found a hole.. He said he would note that we had a problem with rain leaking in.

KENNETH C. 
Rating:
5.0

Customer did not leave a comment.

Maria D. 
Rating:
5.0

Interaction with the staff was outstanding. They were knowledgeable and ready to help with explanations and hands-on assistance. They helped me load my vehicle and made sure it was properly secured. The only issue I had with the rental was that at some point between my last fill-up and my destination one of the ratchets "popped" up and the webbing came off the tire. I don't know what caused that but there were no issues for the first 1000 miles. The rental location was not the problem. I would use them again. No question.

jeffrey S. 
Rating:
5.0

Customer did not leave a comment.

Patrick R. 
Rating:
1.0

Customer did not leave a comment.

Henry A. 
Rating:
5.0

Customer did not leave a comment.

GIOVANNI L. 
Rating:
5.0

Customer did not leave a comment.

Denise A. 
Rating:
5.0

Customer did not leave a comment.

John T. 
Rating:
5.0

The whole experience was so efficient, easy, quick and safe - I am so impressed with the service at this location, and thank every employee for their professionalism and commitment to service, especially in the midst of a pandemic!

Rebecca D. 
Rating:
5.0

Order more pickup trucks, other than that , the service is great

Randy S. 
Rating:
5.0

Customer did not leave a comment.

beth L. 
Rating:
5.0

Great service from the staff. They were very friendly and informative.

Larry S. 
Rating:
2.0

When I arrived to the facility and located the truck that was reserved for me through the U-Haul app, I was informed that the location had already issued that exact truck to another customer. Instead of reissuing the customers another vehicle, I was inconvenienced and informed that the location and the app are not in sync with each other. I was issued another vehicle but the app and the subsequent text message asked me to verify images of the truck that was given away to the other customers. I spent an additional 30 mins in the location when I took the necessary steps in advance to ensure to a quick and seamless pickup. I was truly disappointed with the service and my treatment at the facility.

Jeremy W. 
Rating:
5.0

Customer did not leave a comment.

PAMELA C. 
Rating:
5.0

Awesome staff.

Johnie B. 
Rating:
4.0

First time using a truck like this so would have been nice to have someone go through the "how to's" beforehand of driving it, etc. Was able to get some help after finally asking someone when even ignition was not the normal! Thanks!

Glenda P. 
Rating:
4.0

Customer did not leave a comment.

Paul A. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
3.0

This was the easy part. No issues with drop off.

Steve G. 
Rating:
5.0

Great experience. Friendly staff, clean vehicle, easy check out. Would recommend to a friend.

stephen F. 
Rating:
5.0

Customer did not leave a comment.

douglas C. 
Rating:
5.0

The employees were helpful and courteous. Pick-up and return were quick and efficient. I recommend U-Haul Moving & Storage at Causeway Blvd.

Stuart R. 
Rating:
5.0

Customer did not leave a comment.

Jonathan C. 
Rating:
5.0

Everyone was very helpful and informative. I would recommend this location to anyone .

Kenyettra T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua F. 
Rating:
5.0

Customer did not leave a comment.

Bobby G. 
Rating:
5.0

Customer did not leave a comment.

Brett D. 
Rating:
5.0

Customer did not leave a comment.

Fred H. 
Rating:
5.0

Customer did not leave a comment.

Gregory H. 
Rating:
5.0

Very helpful and professional

harry B. 
Rating:
5.0

excellent customer service

jay K. 
Rating:
4.0

Customer did not leave a comment.

Lisa R. 
Rating:
5.0

Customer did not leave a comment.

Tranese W. 
Rating:
5.0

Customer did not leave a comment.

ADRIENNE H. 
Rating:
5.0

Customer did not leave a comment.

Ranie T. 
Rating:
5.0

Not to much , customer service at this location is great, Brad does a great job in supporting the needs of customers, they need more people like him..Thank you

Randy S. 
Rating:
5.0

Customer did not leave a comment.

Harold M. 
Rating:
5.0

The U-Haul representative was professional, patient, and helpful. The rental process was quick and easy. Truck was ready, clean, almost brand new, and the tank was full.

Edward R. 
Rating:
1.0

The manager is NOT customer friendly. If you have an issue with the vehicle, he does not show concern to fix the things. Very arrogant. This guy should NOT be a manager. I have been using U-Haul for over 25 years and have never experienced what happened at the Causeway location. The girl checking in just wanted to BE DONE!

Lorna H. 
Rating:
5.0

It's always a pleasure to visit this location. Staff is friendly & helpful. The manager Brad is always very accommodating. This is the only location that I will visit!

DANA C. 
Rating:
3.0

I was given one price and told I had unlimited miles and now I see I owe y'all almost 700.00 not understanding this one but will be going to pay my account out.And try another company.I don't like confrontation but the young lady gave me one price and now I'm paying more than told

Ellen P. 
Rating:
4.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Customer did not leave a comment.

Christian M. 
Rating:
5.0

Customer did not leave a comment.

Margie S. 
Rating:
5.0

Customer did not leave a comment.

Asa S. 
Rating:
5.0

Customer did not leave a comment.

ALONSO R. 
Rating:
5.0

Customer did not leave a comment.

Lionel B. 
Rating:
5.0

Other than being charged an additional month after closing out my account. It was a great experience.

William T.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Caren C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ralph M.  |  Overall Experience 
Rating:
5.0

Very friendly staff. Stored my father’s belongings here after his death and they remembered when we first brought his items and two years later they were just as kind.

Shaneka G.  |  Overall Experience 
Rating:
5.0

Very helpful and courteous.

RAYMOND H.  |  Overall Experience 
Rating:
1.0

I had an incredibly bad experience. Staff here don't even know the MEANING of Customer Service. The absolute worst staff I encountered here were management and someone from the district office. There are a lot of self-storage options. I would never, never, NEVER recommend this one.

Jenkins L.  |  Overall Experience 
Rating:
5.0

This location was amazing! The staff all around went out of their way to make sure I was accommodated. I couldn't recommend them more. I'm looking forward to having to visit my stored stuff just to say hi to everyone

Monica H.  |  First Impressions 
Rating:
5.0

Brad, the manager, ought to get a raise. He comes a step further to see that all customers are pleased.

Valerie G.  |  Overall Experience 
Rating:
4.0

N/a

donte b.  |  Overall Experience 
Rating:
1.0

I couldn't wait to get my things & close my account! The staff is SLOW, the mngr, Jason, HORRIBLE. Not enough staff to accommodate people in line & the girl helping me kept checking her phone.

Melissa Z.  |  Overall Experience 
Rating:
5.0

I have always used U-Haul in my life. This location was fantastic.

Lorina D.  |  Overall Experience 
Rating:
5.0

Great service

Robert S.  |  First Impressions 
Rating:
5.0

Keep up the good work!

Mike H.  |  Overall Experience 
Rating:
3.0

A manager should be on duty at this location, Not fair to receive discounts sometimes and not all the time.

Robin G.  |  First Impressions 
Rating:
5.0

Excellent experience will use them again

david h.  |  Overall Experience 
Rating:
1.0

the manager Jason customer service skills needs to be better, I overheard him discussing me and my business to another customer and on top of that he was rude and very unprofessional.

TINA W.  |  Overall Experience 
Rating:
4.0

Very convenient

Tanya M.  |  Overall Experience 
Rating:
2.0

There is always only one employee behind the counter, and they are either on the phone or taking forever to help someone else. Also they tried to charge me a month of rent for moving out on the 1st.

Maggie R.  |  Overall Experience 
Rating:
1.0

Overpriced Rat ate rug and you only gave us 50.00 for a 1000.00 rug Insurance charge Lines are long Take money from account w/out permission

TRACEY R.  |  Overall Experience 
Rating:
1.0

Reserved a truck for 4 days. We were told we had to move it into storage or no truck. Packed, arrived back. Unit was too small. Moved into overheated dirty unit. Gotta move again. So 4 total moves.

Zachary E.  |  First Impressions 
Rating:
4.0

Small issues with card swipe system but nothing major. I would return as a customer.

rob s.  |  Overall Experience 
Rating:
5.0

Great service!

Vinson K.  |  First Impressions 
Rating:
5.0

Awesome awesome awesome

Kawyski S.  |  Overall Experience 
Rating:
5.0

All staff members were very helpful and nice! I was really satisfied with my experience here.

betty b.  |  Overall Experience 
Rating:
5.0

Great location

CLARENCE B.  |  Overall Experience 
Rating:
5.0

Excellent location

genise A.  |  Overall Experience 
Rating:
4.0

Storage is a little bit expensive for the size but it did the job

Rolicia W.  |  Overall Experience 
Rating:
1.0

Staff was not knowledgeable about the information and was very slow!!

CECELIA W.  |  First Impressions 
Rating:
4.0

Uhaul has been an excellent facility to store my furniture while in a time of transition.

WILLIAM B.  |  Overall Experience 
Rating:
3.0

Only issue price and Cleaning lady was always rude

ANGELA E.  |  Overall Experience 
Rating:
5.0

This location is great! It! The staff and even the manager RJ. From the first day I was made to feel at home. I love how clean and organized this U-Haul location is compared to others.

Michelle B.  |  Overall Experience 
No reviews have been submitted for this location.

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