Customer did not leave a comment.Ross M.
Customer Reviews for U-Haul Moving & Storage at Crosstown
Peachtree City, GA 30269
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing keep up the good workCHABON H.
What a difference in both customer service attitude and convenience from my prior experiences with U-Haul! I was pleasantly surprised and pleased with the rental of a 20ft truck that took me across the country and into Canada without any incidents. Highly recommend this location for all your moving needs.Lynda O.
Customer did not leave a comment.rebecca H.
The interior of the pickup truck I rented was covered in dog hair. It was nasty.Andy J.
Customer did not leave a comment.kenneth G.
Keep up the great work! Ultra clean facility, plenty of assets available for rental and friendly, professional staff!Charles W.
This is hands down the friendliest and most efficient Uhual location I've ever used!Rebecca N.
Customer did not leave a comment.Willard C.
Customer did not leave a comment.Tracy S.
The staff was friendly and professional and the truck was in good running order.Teila M.
Mechanic/yard an was very helpfulâ€”great attitude, energyKevin K.
Customer did not leave a comment.Michael G.
The peachtree city staff was great!! Unlike the online app which was maintained the integrity of the process not providing the customer with the the optimal solution.Mike P.
Customer did not leave a comment.Philip R.
I didn't check the bag of furniture pads because it's fluffed up like it's full hanging on the wall but there were no pads in the bag when we went to use them so I was charged for them and there were none there. I hope I get a refund for that. Everything else was excellent the customer service, the truck was clean and the dolly work perfect.Lisa W.
Jade and her staff are awesome!Alberto M.
Jade the manager is excellent with great customer service and lots of good tips on moving.Lisa M.
Customer did not leave a comment.CHRIS P.
Customer did not leave a comment.marvin M.
Customer did not leave a comment.Marvalene C.
I was very pleased with the courteous staff at this location. The truck I rented was nice and clean and very strong. I will continue to go back to them for my truck rental needs in the future.DANIEL S.
Trailer I reserved was not available so I was provided with an enclosed trailer which was not as convenient. Trailer had musty odorReed B.
The 4x7 trailer that we picked up had a bent trailer coupler. It would fit on the trailer ball when connecting but would not release when disconnecting. Every time we wanted to disconnect the trailer from our truck, we would have to pull the trailer ball out of the truck receiver, then the trailer ball could be disengaged from the trailer coupler, then I would have to reinsert the trailer ball back into the truck receiver. Too much work. I had rented the trailer for three day but brought it back the next day after I picked it up.Glenn C.
Customer did not leave a comment.Robert W.
Customer did not leave a comment.Jeff B.
Customer did not leave a comment.Gregory A.
Make sure to communicate extra charges and unpaid balances sooner rather than later. I wasn't told that I still owed $10 to my balance, which I don't understand in the first place because payment is due up front before you even leave the lot with the rental. Now, a month and a half later, I'm being charged $40 with a late fee for charges I didn't know I had. I even returned the equipment inside the location with two employees, and not once did someone say anything about me having a balance I needed to pay. Just a trap to get a little bit of extra money with late fees.Ronald B.
The guy that checked me in was super nice very professional and helpful I only wished I'd gotten his name. We need more people with customer service like he has in the world today. Thank uErma M.
Customer did not leave a comment.Kevin G.
Customer did not leave a comment.Tony T.
Customer did not leave a comment.OREGEON S.
Customer did not leave a comment.Vladimir D.
Have used UHaul here a couple of times. Always a good value and stress free. Easy check in and out. Thank you!Lisa T.
Customer did not leave a comment.Tom K.
Easy pickup Ready to go as scheduledDan S.
I had to tape the passenger mirror to the truck to keep it from shaking all over. You could not see traffic in the passanger lane due to the mirror. The steering wheel had mor than 6" of play in it and it was Very difficult to hold it in the lane. Either bad tie rods or king pins. over all the truck was UNSAFETIMOTHY P.
Customer did not leave a comment.Eva H.
Customer did not leave a comment.Annett R.
I rent uhol truck,all the time in need they very good .JOSE C.
Customer did not leave a comment.Kenneth S.
Customer did not leave a comment.Tonya W.
Customer did not leave a comment.Crystal R.
Customer did not leave a comment.Morgan B.
Mathew did a great jobGREGG S.
Customer did not leave a comment.Anthony H.
Knowledgeable and great people in that shop. Was really pleased all the way around. Thanks for being there during a stressful time in peoples lives-moving sucks lolAyanna B.
Stop charging customers for previous customer's gas mileage.shakeisha E.
Customer did not leave a comment.Heather P.
In and out in record time, very efficient.John L.
Very impressed with the service & options.Kathy G.
Customer did not leave a comment.Carlos V.
Customer did not leave a comment.Donald D.
Customer did not leave a comment.wesley G.
Customer did not leave a comment.Philip R.
Customer did not leave a comment.Cory W.
I have rented 4 trailers from this location excellent te!GREGG S.
Customer did not leave a comment.Scott S.
Sat outside for several minutes wait to be serve (sign said to wait)..ROY S.
Great location. Awesome and helpful staff. They helped me resolve the over priced issued for one way trip, from Philadelphia to the metro-Atlanta area. This is my go to place for the majority of the business I do with U-haul.daniel J.
I was helped by location manager upon arrival to the store. After signing contract,manager showed me to my new unit and also helped me learn how to access building using security keypad for day and night time access. Manager was very helpful and friendly.mike t. | First Impressions
Customer did not leave a comment.isabel G.
Customer did not leave a comment.KEVIN A. | First Impressions
Remove any trash left in the cup holders by the previous rentersMARY ANN R.
The in processing and account setup was very easy and painless. Very polite professional staff.- Jackjack P. | First Impressions
Everything went well! Excellent customer service!!Lynn W.
Customer did not leave a comment.andrew G.
Customer did not leave a comment.rhonda n. | Overall Experience
Thank you for your service.Timothy A. | Overall Experience
Customer did not leave a comment.Stephen H.
Customer did not leave a comment.GREGG S.
I was over-charged by thirteen miles. I had my partner take a picture of mileage upon leaving. We were in a hurry to get done and didn't pay attention to receipt. Final receipt shows a thirteen mile difference from the picture taken(adding thirteen miles before we even started).Crystal D B.
Jade runs a very good operation. The truck I rented drove very well.GREGORY B.
Customer did not leave a comment.windsem G.
Customer did not leave a comment.Barbara N.
Customer did not leave a comment.SHARON P. | Overall Experience
Customer did not leave a comment.Barbara N.
Great employeePatrick H.
Customer did not leave a comment.Stanley S.
Customer did not leave a comment.Thomas E.
Thank you for the great storage experience, Uhaul. Jade and Ethan always went above and beyond when helping me out!Ian B. | Overall Experience
Customer did not leave a comment.Tammie A. | First Impressions
Great Customer Service!!!!!!!STACEY S.
Keep Up The Good WorkNATHAN J.
U-Haul PTC is always accommodating! Friendly and helpful staffBarbara N.
It was just a drop-off but it was clean, organized, well lit and had a drop off tent to leave equipment. Most impressive location!Greg F.
No problems at allJames T.
Customer did not leave a comment.jordan L. | Overall Experience
Great costumer serviceNicholas H.
Nothing, the customer service was excellent!!Billye J.
Everyone from the mechanic, cashier, return process, equipment maintenance, etc were great. A really good experience!Tom N.
Customer did not leave a comment.robin B.
Customer did not leave a comment.Stephen H.
The manager, Angie and her staff were awesome!peter H.
Staff goes above and beyond very helpful and would come back to use this facility and recommend it to othersJulia S. | Overall Experience
Customer did not leave a comment.Maricela Z.
Customer did not leave a comment.Trevor M.
Customer did not leave a comment.LEE S.
Customer did not leave a comment.frank n. | Overall Experience
This uhaul was well stocked with moving supplies.PAULA B.
Customer did not leave a comment.larry B.
The windshield should have been cleaned on the inside, but other than that there are no other concerns.FREDERICK A.
Customer did not leave a comment.Kurt K.
Timely and friendly service.Dave O.
I had problems when returning the truck. I was told that they’ve reserved a storage unit for me on my arrival from Gainsville, FLorida. But on returning, i had to face the reality of an empty promises. So i could say i wasn’t too happy with the wholeDavid A. | First Impressions
The staff was amazing!! Very helpful, knowledgeable, kind and answered questions I didn’t realize I had! Would recommend this facility 100%!!gwen m. | First Impressions
Friendly employees and a clean facility!Allison D. | Overall Experience
Customer did not leave a comment.Clifford P. | First Impressions
Customer did not leave a comment.Melanie P.
Customer did not leave a comment.Cody H.
Customer did not leave a comment.kyle B.
Customer did not leave a comment.SEAN J.
Staff was very patient & helpful. They understand my needs.Jillian P.
Outstanding customer service with extraordinarily clean storage units. Jade and her staff were accommodating, courteous, and responsive to our specific needs. Well done!Thad Q. | First Impressions
I cant say enough good things about the staff and the facility... the staff made a a horrible, long, tiring day ... improve 10 fold.. and i cannot thank them enough for the friendly, helpful, professional service... you actually need a option with more than 5 stars... 🌟 thanks uhaul in peachtree city ga... ill be telling anyone in need of your service that yall are the only place to go.kelley m. | First Impressions
All in all the place was nice to use and store our things but generally the staff was hard to deal with. Lots of people in the office, but most of them weren’t ever doing much other than talking to each other.Nathan L. | Overall Experience
Best one I’ve been to yet!Ian C. | Overall Experience
Customer did not leave a comment.shawn h. | Overall Experience
The office stay was very knowledgeable and friendly. The facility was very clean.William T. | Overall Experience
Customer did not leave a comment.Eligjah l. | First Impressions
Customer did not leave a comment.anthony g. | First Impressions
Yes the staff was very helpful. I couldn’t find my storage unit so they actually walked me over there so I could find it. Your staff there is awesome above the call of duty!Annette R. | First Impressions
Customer did not leave a comment.jackie b. | Overall Experience
Customer did not leave a comment.Royal G. | Overall Experience
Jessica is a God send. She went above and beyond assisting me with our storage needs. EXCELLENT!!!stefan a. | Overall Experience
Customer did not leave a comment.julianne c. | Overall Experience
Excellent Staff!!!!Kimberly B. | Overall Experience
Customer did not leave a comment.ALICE G. | Overall Experience
The online check-in wouldn’t recognize my location and which complicated the ease of a seamless online experience.Tramassa M. | Overall Experience
Jade and her staff were easy to work with and very friendly.MIke M. | First Impressions
Great customer serviceDonny W. | First Impressions
Customer did not leave a comment.John B. | First Impressions
Customer did not leave a comment.MILO A. | Overall Experience
Customer did not leave a comment.Blair S. | Overall Experience
The staff was friendly and helpful. Adhan was superb in his customer service and walked me through everything, gave me tips, and showed me the easiest way to my storage unit. The entire facility was clean inside and out. I am very impressed with this UHaul storage facility!Wendy K. | First Impressions
Thank you to the staff for helping me keep my unit secure and for always being so helpful with all my questions! A big thank you to Jade!kelly h. | Overall Experience
Customer did not leave a comment.sandra l. | First Impressions
Customer did not leave a comment.Thad Q. | Overall Experience
Customer did not leave a comment.John D. | Overall Experience
Awesome service thanksTABITHA Y. | Overall Experience
I had a great experience here for the last 20 months. I always saw staff walking around, cleaning and checking in on things. Everyone was always friendly and asked if I needed anything. If I ever need space again, I will be back.alex s. | Overall Experience
Customer did not leave a comment.BETTY K. | First Impressions
Very nice place and very nice peoplewayne c. | Overall Experience
Jade is amazing Her staff is beyond incrediblerobert s. | Overall Experience
great serviceThomas A. | Overall Experience
This is the cleanest storage facility I’ve ever rented. (I’ve had several over the past 15 years)Norman G. | Online Move In
Good experienceWhitney S. | Overall Experience
I am really pleased with the place and the security.joseph m. | First Impressions
Customer did not leave a comment.pamela b. | Overall Experience
Customer did not leave a comment.Richard G. | First Impressions
Customer did not leave a comment.ASHLEY T. | First Impressions
This was probably the easiest storage unit to deal with. The way they have the layout and carts available to you allowed a smooth process. I was impressed.Anna M. | Online Move In
The Crosstown Uhaul facility is extremely clean & easy to access. Staff is friendly, knowledgeable, professional & very helpful. They went out of their way to be sure our move-in experience was as easy as possible. I would highly recommend this facility.Gail & N. | Online Move In
Great staff and facilityEmmanuella H. | Overall Experience
Too much money for little storage area and the access hours can be inconvenient. I paid my storage online and had friends help with extra vehicles come to remove my belongings from storage only to find out (after office hours) that the extra lock on my storage had not been removed, had to send my help away and ended up paying two extra months over $300.00 because of it? Overall these reasons made it an unsatisfactory experience.Stuart I. | Overall Experience
Customer did not leave a comment.Anthony K. | First Impressions
Customer did not leave a comment.Tracy T. | Overall Experience
Customer did not leave a comment.jeff A. | Overall Experience
Everyone was very nicecherly w. | First Impressions
Customer did not leave a comment.Natasha W. | Overall Experience
What can I say this is the best facility in my county everyone’s friendly and every visit is full of laughter and what more can you askrobert s. | First Impressions
Easy process with no complaints.Fredrick B. | Online Move In
Always great service. Thank you all very muchPeter B. | First Impressions
Customer did not leave a comment.Anita G. | Overall Experience
The elevator door closes too fast, making a difficult job more difficult. You closed the garage bay door and made me have to maneuver a 15 foot truck around to get it out. And the phone wasn’t answered by a real person when I called for help. You have an automated mess. Humans are moving.Nate M. | First Impressions
All perfect.ryan s. | First Impressions
The young lady on Sunday 10/31/ 2021 AM was greatJason C. | Online Move In
Customer did not leave a comment.KEVIN W. | First Impressions
Great experience everAlexis S. | First Impressions
Excellent staff they go above and beyond to make your storage experience great!Judith H. | Overall Experience
Customer did not leave a comment.jackie e. | Overall Experience
Customer did not leave a comment.Cathy V. | First Impressions
Customer did not leave a comment.Kyerra A. | Overall Experience
Customer did not leave a comment.FARZAD T. | Overall Experience
Jade and the entire staff that I had interaction with were always so friendly and helpful!!! It was always a pleasure dealing with them 😊donna g. | Overall Experience
Always very helpful! A+++Larry W. | Overall Experience
I really liked the people there they where so helpful. They where all so friendly. The GM called another store to get my money back from the southlake store because I couldn’t use a 5*10 and they didn’t give me my first month free.thatitus f. | First Impressions
Customer did not leave a comment.sandra l. | Overall Experience
Customer did not leave a comment.ERICA H. | First Impressions
Reserved a unit on line for later in the month only to learn from the local facility that the unit had already been rented and wasn’t available any longer. What good is a reservation if it’s not honored? Fortunately, I found out about this early enough when I called to ask a simple question and was able to snag another unit. The whole reservation experience was very disappointing.MARK L. | First Impressions
Amazing people working there!Jerson M. | Overall Experience
Facility is very clean and staff is amazing.erika j. | First Impressions
Fantastic staff and facility. I feel secure knowing my property is safe there and the staff was really amazing. Thanks for everything!!!ryan p. | First Impressions
Customer did not leave a comment.Stephan K. | Overall Experience
Customer did not leave a comment.Sharon C. | Overall Experience
One of the best maintained storage facility I’ve dealt with.ben c. | Overall Experience
Awesome and helpful team that accommodate all my storage needs professionally. Terin is awesome!Jerson M. | First Impressions
Customer did not leave a comment.John L. | First Impressions
A very clean, well-lit facility. Love the covered loading/unloading dock, to which I was able to easily back up and step in and out of the truck. A very good experience!Tracy T. | Online Move In
the manager of the facility, Jade was very professional and provided exceptional service to usayanna k. | Overall Experience
Customer did not leave a comment.dama h. | First Impressions
Excellentjoyce b. | First Impressions
Just what we needed. Very nice staff.RANDY F. | Overall Experience
Customer did not leave a comment.MarQuise R. | Overall Experience
The guy that helping me with my reservation was stand off & short. Not helpful at all. I had to ask another employee about the alarm for the unit. When I came back the next day to place more I unit I saw the sign about alarm. Went inside to get a card as the other other employee said. The 1st guy was there & still had a crappy attitude, I had to ask about exactly how to use the card alarm thing. With an attitude he told me.CHRISTINA T. | First Impressions
Adhan was exceptional and very patient! A great employee!!!!David W. | First Impressions
Many of your locations are excellent, but this one rises above the others that I have visited. This staff is entirely professional, helpful, and very courteous. I couldn't ask for a more pleasant experience.Ray M. | First Impressions
Customer did not leave a comment.Christina N. | First Impressions
We really appreciated the guys who assisted us with removing a lock. They got it done and even worked overtime... We were impressed!Vonya H. | Overall Experience
Great facilities with easy accessjennifer w. | Overall Experience
Customer did not leave a comment.rob m. | First Impressions
Better than expected. Great service!Nathan P. | First Impressions
I have used this facility several times. The staff is the best! They go out of their way to assist you and make sure your move is a positive and stress free experience. I have made many local and one-way moves, and I can say without hesitation, this location exceeds expectations. Thank you so much.Walter C. | Overall Experience
The staff was awesomeJames J. | Overall Experience
Excellent customer service and the loading dock was awesomeGeorge B. | First Impressions
Moving in was so easy. The provided carts allowed me to take only 2 trips to move everything on. The employees at the Peachtree City Crosstown location are amazing and so helpful.Meghan J. | Online Move In
I was not completely comfortable with my check-in process. After experiencing a minor hurdle, Jade, the site manager, made sure we received excellent service. Much appreciated!ayanna k. | First Impressions
Customer did not leave a comment.RAYMOND S. | Overall Experience
Great serviceMike O. | Overall Experience
Tyra was very helpful and courteous. She made sure I knew everything I needed to know about renting a unit at this facility. She's awesome!Allison D. | First Impressions
Customer did not leave a comment.Chris T. | Overall Experience
Jade was so helpful and friendly! Such a pleasant experience!!!donna g. | First Impressions
Customer did not leave a comment.linda v. | First Impressions
After following the directions on the facility’s website, I was unable to find this location. Several phone calls have gone unanswered, both locally and to the 800 number. I had to rent another storage unit at a different location and pay a second time!Janis C. | Online Move In
Friendly , polite and professional staff. Always helpful.EDWARD S. | First Impressions
Love the dock!!Holly K. | First Impressions
Cameron was very professional and helpfulHILLARY M. | First Impressions
Customer did not leave a comment.John C. | Overall Experience
I have nothing but praise for the staff and facilities at this location. The staff was so helpful in every way possible. Uhaul Moving and Storage at Crosstown is the best Uhaul location I have every done business with. Thank you for all your help!Walter C. | First Impressions
Had a great experienceAdolfo G. | Overall Experience
Ethan Smith is the best employee!! Very great salesman. Will be returning !Sarah L. | First Impressions
Staff were super friendly! Awesome environment I was helped multiple times, would recommend this location all the timeChrisfian V. | First Impressions
Customer did not leave a comment.STEVEN D. | First Impressions
Customer did not leave a comment.FARZAD T. | First Impressions
Uhaul at Peachtree City, Crosstown is the ONLY Uhaul facility as well as rental place that I could offer a 5 stars or excellent review!!! We would give them more if we could!! If only the other uhaul places and most importantly employees were as courteous, friendly and helpful, there would never be poor reviews!! Cameron, Jessica and the lady that goes all over the storage facilty(sorry I don't know her name) all deserve raises!! Best staff ever!!John B. | Overall Experience
U-Haul has been excellentChristopher L. | Online Move In
Thank youpeter b. | Overall Experience
Customer did not leave a comment.Alicia T. | Online Move In
I did have some difficulty locating my storage locker, so I went to the front office and the lady there was more than excellent in helping. She walked me to my unit and explained the "set up". It should be noted that my sense of direction whether in large buildings or driving is terrible - so it was no fault of U-Haul that I needed assistance. She was kind and very helpful.Regina R. | Online Move In
Customer did not leave a comment.janice q. | First Impressions
Customer did not leave a comment.jeniffer e. | Overall Experience
Although the staff was helpful and friendly Uhaul’s policies and reservation system was terribly lacking. I made a reservation for a large storage unit and when Inarrived at the facility with a full truck of furniture I was told that my unit was not available and that the particular size had not been available for a while. The solution that was recommended was to use two storage units but I would have had to pay for dollars more than what I would have paid for the unit I reserved. I would not recommend Uhaul storage to anyone ever.Ronnie M. | Overall Experience
Customer did not leave a comment.ALAN B. | Overall Experience
Customer did not leave a comment.Bryce p. | First Impressions
This facility is hospital clean ALL of the time - - just amazing. And the manager, Jade,is super helpful. If you need the services of a storage unit and you want first class service - look no further - it is here.Kathy M. | Overall Experience
We had a last minute snafu with the vehicle reservation. Staff resolved efficiently.Mike P. | Overall Experience
Very professional and friendly staff. I left the facility and not an hour passed they called to tell me that I did not lock my storage the right way. Very clean building is very clean for a storage and the staff beyond very helpful.christine t. | Overall Experience
Customer did not leave a comment.angel s. | Overall Experience
Customer did not leave a comment.ABRAHAM F. | First Impressions
A lot of wrong information and small storage spaceShaundria P. | First Impressions
Customer did not leave a comment.John C. | First Impressions
Helpful staff kind and friendlyyolanda r. | First Impressions
Everyone was really nice and helpful.Maggie P. | First Impressions
Customer did not leave a comment.Matt P. | First Impressions
Love Uhaul. I had a horrible experience with the movers that I hired through Uhaul, and it was never resolved, and I would still like it resolved however.BENJAMIN D. | Overall Experience
Customer did not leave a comment.Jennifer E. | Online Move In
Customer did not leave a comment.Joseph B. | First Impressions
The storage facilities are top notch. Loading and unloading docks are covered, there are plenty of dollies and carts, the units are extremely clean and hallways are well lit and the prices are amazing.meredith k. | First Impressions
The young lady that set up the storage rental and then helped familiarize myself with the facility was so courteous, friendly, and patient. I have used storage facilities at different times through the years and I've never had an experience as great and welcoming as I did when I rented from U-haul PTC.Larry W. | First Impressions
So far, so good!deanna s. | First Impressions
The store associates were awesome, especially on Monday, May 31!! I seemed to have lost my mind that day, but they were very patient and nice throughout the whole experience The U-Haul website is a nightmare though. The check-in/check out process takes too long and the site itselft is not user friendly from the phone.Tracey A. | First Impressions
Friendly helpful staff. Clean safe,safe safe environment!Barbara I. | Overall Experience
Customer did not leave a comment.emmanuel b. | Overall Experience
Jessica was excellent. Very professional & informative.Vicki W. | First Impressions
Great facility. Clean, convenient and easy to use. Staff was friendly and helpful. Would use again.phyllis p. | Overall Experience
Jade was terrific!Marcus R. | Overall Experience
Very friendly and helpful staffALAN B. | First Impressions
The staff were very friendly and helpful. The trucks were in good shape and the 1 month free on the storage unit is a great deal. The only thing that I would critique is that I had numerous small charges that added up to more than I anticipated paying for the rental. These charges were not itemized in the receipt and I am left puzzled about what each charge paid for. Due to my busy working schedule, I don't have the time to go back and ask questions about what each charge meant, so I guess if there was an error, your company would profit off my lack of due diligence to ensure I was charged correctly.Nathan S. | First Impressions
Customer did not leave a comment.Asa m. | First Impressions
I reserved in advance. The Friday before moving I finalized so I could have immediate access on moving day on Monday. When I arrived, the green lock that I had been told would be removed was still on my unit. Also my key card did not work. Finalizing in advance was a moot point since the guy who served me didn’t do what he said he would. My only two complaints. Other than that it’s a great facility.Justin R. | First Impressions
Customer did not leave a comment.steve j. | First Impressions
Staff was very helpfulanita a. | First Impressions
Customer did not leave a comment.Vonya H. | First Impressions
Everyone was very friendly and helpful!Elizabeth R. | First Impressions
Customer did not leave a comment.Tashima K. | First Impressions
Customer did not leave a comment.DarylDeborah M. | Overall Experience
The manager at that store is amazing! She’s the only one that seems to be fully trained in a lot of detailed processes and procedures that should be taught to other employees for whenever she is not around to have to assist constantly. Overall, a very good staff of associates!LAJENE J. | Overall Experience
Customer did not leave a comment.Christopher B. | Online Move In
Customer did not leave a comment.susan h. | Overall Experience
Customer did not leave a comment.susan h. | First Impressions
Customer did not leave a comment.vickie p. | First Impressions
Everyone I encountered was very helpful and all helped me to finish up my move . I do appreciate the extra effort and kindness.lynn t. | First Impressions
So pleased with this place. They have been awesome to us. Would highly recommend them.Robyn B. | First Impressions
Customer did not leave a comment.Thomas A. | First Impressions
All employees were very helpful and professional! Moving into the unit was a breeze! Lots of carts to move your belongings and great security!!Natasha M. | Online Move In
Customer did not leave a comment.Michael S. | Overall Experience
Micheala was fantastic.. excellent service and knowledgeCASS H. | First Impressions
Thanks to our agent, we ended up with 2 closings dates from sale to purchase of homes and stuck in a hotel for 3 days, and paying for 2 moves. This left us having to store our belongings and I have to save... The U-Haul experience has been the smoothest part of the whole thing! Jessica was super to work with and I recommend this location!Michael S. | First Impressions
Customer did not leave a comment.NICOLE D. | Overall Experience
Jade was excellent at showing the facility and the entry access process when I came in to pickup a trailer? I realized the trailer I reserved online was too small, Jade helped me rent a larger one. When we arrived to storage unit we realized it was too small. The rental agent on duty (sorry, I don't remember her name) moved us to a larger unit. Walked us to the unit to make sure it was big enough. Over all great people, great experience.Thomas B. | Online Move In
Staff friendly, on time and knowledgable.DAVID C. | First Impressions
Excellent customer serviceDONALD B. | First Impressions
Customer did not leave a comment.phyllis p. | First Impressions
Customer did not leave a comment.mohamed k. | First Impressions
The staff was greatJames J. | First Impressions
Customer did not leave a comment.emmanuel b. | First Impressions
Move in experience was great. Customer service agent who assisted me was friendly, courteous, and knowledgeable.Pamela S. | Online Move In
Uhaul in Peachtree City has a beautiful, very clean storage facility. The people that work there are also very friendly and professional. It costs a little more than comparables, but in my opinion worth the premium.Jonathan P. | Overall Experience
We appreciate all the associates that we dealt with at the Peachtree City location - most especially Mikala Cole. She was always pleasant and ready to help!kEVIN H. | Overall Experience
Michaela was amazing! She is friendly, helpful and accommodating. She had me in a unit within minutes. The facility was sparkling clean, there are rolling carts of all kinds conveniently located at the door, and the drive-up, covered bays were a God-send while trying to move in the rain. I wish I had tried them out sooner. Will definitely be using U-Haul in the future!SAMANTHA H. | First Impressions
I love that they give you 30 days or free storage when you make a move very helpful for my familyGeorgina c. | First Impressions
Crosstown U-Haul storage facility is the BEST storage place in Peachtree City! The staff was very to work with while moving furniture and things into the unit, as well as when I moved the items out. Easy-peasy process!Paige H. | Overall Experience
Jade is outstanding and Makayla is fantastic. You could not ask for a more kind and competent team.Courtney L. | Overall Experience
The staff was polite and helpful! It was an excellent experience and I will recommend to everyone.JAMES M. | Overall Experience
It was shocking to find two young men with attitudes so extremely poor. It took an hour to rent a 5 x 10 storage unit. If I owned this establishment, I would recommend these two young men never come in contact with a customer again. Bettery yet, they should be fired for their horrible conduct.. My wife, who rarely complaiins was more disgusted than I was. The good news: the following day I went back and met two incredible managers that cleared up everything.DOUGLAS S. | First Impressions
I was impressed how friendly the staff was and how clean the facility was.MARY A. P. | First Impressions
Customer did not leave a comment.david b. | First Impressions
I chose this facility over others because of how well it’s managed and the great customer service.jennifer w. | First Impressions
Excellent facility and service!William L. | Overall Experience
Customer did not leave a comment.Chandler Z. | First Impressions
Customer did not leave a comment.Suzanne C. | Online Move In
Michaela and Jessica were terrific! They answered all of my questions and helped me make the right choice for haulage and storage . Thank you!TRAMASSA M. | First Impressions
Customer did not leave a comment.Mayra M. | First Impressions
Customer did not leave a comment.Lloyd T. | First Impressions
My overall experience was above expectations from the first unit rental in 2019 and then needing 2 additional units in 2020, which was a misunderstanding with the 800 number operator/scheduler. The local manager was accommodating and most helpful. The employees were courteous and expressed care and recognition of customers. Thanks for climate controlled units.melissa w. | Overall Experience
Excellent facilities and staff!lea a. | Overall Experience
Customer did not leave a comment.mary-beth m. | Overall Experience
I would like to say that Jade was so very helpful. She was so sweet and kind and explained everything to me, she walked with me to my units and I just enjoyed her company, moving is hard however she made this whole process just easy! Thank you Jade for being so kind and helping me with everything. I do wish you had larger units because we are storing our home till our new one is built and we had to get 2 units to hold our furniture.cindy m. | First Impressions
Customer did not leave a comment.tammy r. | Overall Experience
Customer did not leave a comment.lisa h. | First Impressions
Customer did not leave a comment.THOMAS T. | Overall Experience
I reserved a first floor 10x20 unit and on move in date we got there and it wasn’t available. Had to take second floor unit which consisted of using freight elevator. Made move take much longer. Also was told my unit would hold 4 bedroom house and I only had three bedrooms but didn’t fit so had to rent another unit. The entire experience was not good.CAROL R. | Overall Experience
UHaul had everything I needed to help with my move. I would recommend the Crosstown facility to anyone needing help with their moving needs.Mark G. | Overall Experience
Excellent Location and Highly Responsive Staff!Joshua B. | Overall Experience
Customer did not leave a comment.tammy r. | First Impressions
Customer did not leave a comment.Adolfo G. | First Impressions
Customer did not leave a comment.William S. | Overall Experience
Michaela was awesome! Although very busy, she kept things moving and gave personal attention to us all. She was extremely helpful. My move from Maryland had been quite tumultuous and I was very frustrated because of the negative customer service. But, when I arrived at your facility, and met Michaela, the negativity changed to positivity. She was warm, caring and very helpful. She exhibited major Customer Service abilities and skills. When I finished my business at your facility, I left with a feeling contentment. Thank you for your decision in hiring such an exceptional employee.Gladys S. | First Impressions
Everyone was so nice! and very helpful.Alexandra L. | First Impressions
Customer did not leave a comment.DAVID K. | First Impressions
Customer did not leave a comment.Andrea I. | First Impressions
Staff is very knowledgeable and very friendly. Troy goes above and beyond for all customersJAMIE B. | First Impressions
I prepaid, but then you put a lock on the door stating I need to pay, counter person checked and did not know why it was locked, it was removedMario C. | Online Move In
Dan was extremely friendly, helpful, going above and beyond the call to insure things were great. Thank you.Beth G. | First Impressions
Customer did not leave a comment.David S. | Online Move In
Customer did not leave a comment.david n. | Overall Experience
Customer did not leave a comment.donnia r. | Overall Experience
Customer did not leave a comment.anthony t. | First Impressions
The young man who helped us on Sunday morning was swamped, but he was still very professional, nice, and efficient. Thank you!William S. | First Impressions
I reserved a first floor unit three weeks in advance and when I arrived there was no first floor and had to take second floor and on top of that had an up charge for that unit. Very disappointing!CAROL R. | First Impressions
Customer did not leave a comment.Sherri H. | Overall Experience
Customer did not leave a comment.John D. | First Impressions
Alarm keeps going off and computer crashed. Technology is a bit wonky but overall a good experience with Austin.Lynne S. | First Impressions
Customer did not leave a comment.susan h. | Overall Experience
Customer did not leave a comment.Natasha M. | Overall Experience
Customer did not leave a comment.Nancy E. | Overall Experience
Customer did not leave a comment.Jeffrey F. | Overall Experience
Customer did not leave a comment.Phil H. | Overall Experience
The team was great and friendly. Great uhaul facility.Matthew J. | First Impressions
Daniel has helped me with several rentals in the past and he is awesome. Excellent customer service skills and he is definitely a great ambassador for your company. Thanks again. Rob BucknerRobert B. | First Impressions
Customer did not leave a comment.a.t. d. | First Impressions
Customer did not leave a comment.Mark T. | Overall Experience
Great group of guys running front office.Scott A. | First Impressions
Clean and secure environment. Would definitely recommend to anyone.joseph y. | Overall Experience
Customer did not leave a comment.will m. | First Impressions
Customer did not leave a comment.Douglas L. | First Impressions
Michaela was amazing to work with and keeps me coming back.Jamie R. | First Impressions
Very excellent.JOHN A. | Overall Experience
Customer did not leave a comment.alex s. | First Impressions
Daniel assisted me while I was inside the store. My mobile check in was not working and he was happy to help me. He was very nice and knowledgeable. He always convinced me to rent a storage unit 😁. He was sure to locate me one that was in a great location. This is my second time using this location for moving. It is always pleasantDiamond C. | First Impressions
Customer did not leave a comment.donlad w. | Overall Experience
Whenever I need any storage, I will definitely go here! No ands, ifs, or maybes! This company at this address is awesome! AMD SO IS THE STORE MANAGER!!TAKEITA T. | Overall Experience
Wonderful experience and would recommend it to anyone who has storage needs.Dkay C. | Overall Experience
First month free was awesome for me in a time of moving from Oklahoma to Georgia and all the other moving expensessue c. | Overall Experience
Very ImpressedDon F. | First Impressions
Customer did not leave a comment.Cody S. | First Impressions
Very responsive team! Clean facility.Paige H. | First Impressions
great customer serviceJim A. | First Impressions
Great facility, Michaela, Daniel, and the manager on duty, Dave were so helpful!jeanne g. | Overall Experience
easy to work with, polite and professionalKen W. | First Impressions
The guys there made it very quick and easy to get everything started!MARK J. | First Impressions
Excellent service!! Was glad I chose this facility to store my itemstodd e. | First Impressions
👍👍👍👍👍CHRISTOPHER W. | First Impressions
Your facilities were exceptional and the staff was quite helpful!Rita G. | Overall Experience
The staff was very helpful and courteous and the facility was well cared-for.Molly W. | Overall Experience
This is a fantastic facility! Very clean and the staff is always very friendly and helpful!Teresa T. | Overall Experience
Everyone is always very helpful.judith b. | Overall Experience
Record keeping needs improvement. Passed due notices sent on account that was paid 5 days early. Vacated all lockers last weekend yet billing continued on one locker. Other lockers were not updated.Jim M. | Overall Experience
Very friendly and helpful staff. Took time to explain and show the operation of the facility to usjoseph y. | First Impressions
Very friendly environment. Quick serviceApril B. | First Impressions
Very helpful. Made sure I understood how the card swipe works and personally escorted me to show where my unit is located. I love that each unit has its own personal alarmTRACEY H. | First Impressions
The staff were outstanding, very courteous, attentive and professional. My mind is at peace knowing my personal items are in a safe location. This facility is well monitored. Love it.Jodi V. | First Impressions
This was by far the best experience I have had with any business in the past year! Loved the guys and the service was beyond exceptional! So easy So informed and so pleasant! Great job!cindy m. | First Impressions
We stored our things at your facility for almost a year while we looked for a house. Staff was always friendly & helpful. Facility was clean, secure, well lit. Would definitely use again or recommend.Michele V. | Overall Experience
Manager was very professional and helpful.Frank j. | First Impressions
Great and clean storage place! David is awesome, he rocks!nikole n. | Overall Experience
Alexander is a terrific ambassador for Uhaul customers. He provides best in class service and makes customers feel valued! Great job. Thank you for the help!Troy D. | Overall Experience
Your team is exceptional! Kind, quick, knowledgeable and efficient! Thank you for the help!Troy D. | First Impressions
Staff was very friendly, professional and eager to answer our questions. We came a couple weeks early to ask questions which were all answered, received a tour and reserved a unit. Move-in was easy!Rodney S. | First Impressions
Great company to use when movingJonathan C. | Overall Experience
The one month free rental really helped my daughter through a stressful time in her life. Thanks.Paul M. | Overall Experience
The staff was very courteous and professional. But your computer system is horrible. Your people were struggled for almost 20 minutes with myself trying to rent a truck and storage unit.Jim M. | First Impressions
Every one very friendly and professionalLINDA H. | First Impressions
The staff is friendly, professional and very helpful. Could not have picked a better place.Carol F. | Overall Experience
Joe was great. Explained everything and was very helpful. Load dock and dollies were a God send. Thanks!Jonathan C. | First Impressions
Will continue to use this business as needs arise. Very professional, clean and easy to use.bill s. | Overall Experience
Thank you for letting us unload right at your closing time! There was a bit of confusion when we arrived to unload but the staff was awesome.kate m. | First Impressions
Thank you so much for your help. C. FairCarol F. | First Impressions
They very good and helpfulguillermina m. | First Impressions
Very clean, friendly staff and convenientGary R. | Overall Experience
Well maintained and secured facility.. easy to access my storage units.betty w. | Overall Experience
Not sure how it works, I passed a lot of ( ready for customer locks ) on my way to the storage unit they said was the closest available. Other than that customer service was great. Very nice facility.Leeyung M. | First Impressions
Very niceRobert K. | First Impressions
The staff is wonderful. They are very knowledgeable and helpful. However, I was told that the largest unit could hold a 3 bedroom house belongings. It did not and I had to rent another one.janet d. | First Impressions
Every single person there ware so friendly and helpful, I think he’s name was joe HMU think he’s the manager and a older gentleman they ware great.HUGO N. | Overall Experience
Troy was very helpful and friendly. Made setup extremely easy. Very clean facility.Joseph B. | First Impressions
Great service and a nice, clean facilitylea a. | First Impressions
Everyone worked hard to make the nessary changes that came up with changing of units. Thank you it was a rough day.betty w. | First Impressions
Great serviceEd M. | Overall Experience
Great team with Customer Focus always in hand.Sammy G. | Overall Experience
Friendly staff. Fast service. Very nice and clean facility.Tammy O. | First Impressions
The staff and services are excellent in every way.Wanda E. | First Impressions
Some of the staff was very helpful but one individual a young kid, was arrogant and definitely unhelpful. We rented four different units and had issues each time.Duane S. | Overall Experience
Michelle was awesome. She showed me a demo unit, explained all the features and services. Also a lovely person to talk to in general. My actual unit was just as nice and clean as the model.Lashaundra A. | First Impressions
Convenient fir moving day.Gail R. | Overall Experience
Nonepaul n. | Overall Experience
Great Experience . Very on point. Will use again.Jeffrey M. | Overall Experience
I will use this facility again.NANCY K. | Overall Experience
These are the nicest and most knowledgeable guys about their products, the place was exceptional clean we had a wonderful experience.David D. | Overall Experience
Facility was near perfect in all services.Kenneth G. | Overall Experience
better not...Ramon D. | Overall Experience
Very convenient for business entrepreneurs and residents with the location and services it carries. Will surely be beach soon with my type of business.Bernadette u. | Overall Experience
All staff members were friendly and helpful. Packing materials selection was fantastic and facilities were excellent.shawn l. | Overall Experience
Great facility! Would highly recommend...jackie e. | Overall Experience
It was a pleasure doing business at this location! The emails regarding payment due were not harsh and threatning as some other companies. Peace and Blessingskaren a. | Overall Experience
Unbelievably bad employee! The words to describe this employee are excessively demanding of even where one stands inside the office or the box you touch that you want to buy! Personal Anger issue?!!lloyd d. | Overall Experience
If the access hours were beyond the office hours, i would have given an excellent.carla f. | Overall Experience
Did not have 24hr access. I had to plan my visits to the storage facility around the store’s hour. Very in convenient on the weekend since I would need to go before it opened but could not.Ken M. | Overall Experience
Manager on-site could use a little more tact when addressing patrons and their moving company.Kathryn S. | Overall Experience
Won’t be back. EVER.Rena R. | Overall Experience
Additional Services at this Location
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Propane service delivered straight to your door!
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