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Robert L | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage at Crosstown
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy process from reservation to turn in.
MITCHELL SI have had nothing but horrible, absolutely horrible customer service experience at this location and with the manager Lakeisha. I am angry, frustrated and seriously disappointed and need a phone call to discuss this matter at length. I need a resolution and closure.
Maggie S | Overall ExperienceThe folks at Peachtree City/ Crosstown are true professionals, "know their stuff" and are extremely easy to work with. I've rented equipment several times and it is always the same; outstanding!
CHARLES EThey were very kind and patient with me to help me understand about the car. Very excellent location.
Toshiki MAnswers phone promptly, courteously! Most efficient staff, pleasing environment, and convenient location.
JOAN KVery good service
CHRISTOPHER LExcellent customer service. The whole team is phenomenal.
MELONY T | First ImpressionsI was considering using my own trailer, but this car hauler was really handy and much safer.
MICHAEL HMarvelous experience I would rent there anytime and recommend it all the time. Ricardo and Justin were absolutely fabulous. Great Customer Service some of the best I’ve ever seen. Keep up the good work God bless.
GARY RThis vehicle was a terrible. It made incredible whistling noise at highway speeds. The overall road noise was such I needed ear plugs.The advertised fuel burn was off by more than 15%. The seats had cigarette burns. At highway speeds the front end shimmied. Yes the engine ran and the wheels turned. Horrible experience.
GARY RMy hometown was worse than me being a visitor at another state. My return was to be yesterday Sunday. I was called last Friday and asked why I was late and when I was to return. The agreement was Sunday. The return was fine however, LATER in the day my card was charged $86. for 3 days. Also, our company has been very instrumental for years in helping U-Haul in PTC stay filled with tenants. Will not recommend. If there was an issue...it should have been discussed while I was returning...not afterwards.
Rick HThere was a mixup when I arrived to check in. The first 2 units they assigned to me were both occupied. The manager, Lakeisha, was very helpful in getting the situation resolved.
BRENDA C | First ImpressionsGreat service, on both ends!
TERANCE AGreat service
VICTOR TOnly thing I noticed after getting my items out of storage that the climate control could have been better and we seen a few rodents
Maria M | Overall ExperienceDescription of equipment being used needs to be more accurate. Rented a 6’ x 9’ trailer only to find out that the entry onto the trailer wasn’t 6’. Couldn’t load my zero turn mower 60” cutting deck onto it. Useless. CS rep stated that the inside dimensions were 6’. Useless if I can’t get in the inside. Ask for refund since it was less than 45 minutes - denied. Took longer to rent it than I used it. Again, the facility was well maintained, reps were super. Just need more clarity on the equipment loading ramp dimensions. First bad experience with equipment dimensions at the peachtree city ga location. However, I will use this facility again when needed. Like I said, all of the reps were very nice.
charles hBest around!
JEFFREY AVery helpful
SAMMY FWhen i was dropping off the trailer the attendant just said to leave it with the others. I went on the app and did the checkout there. He could have told me to use the app, otherwise I wouldn't have compelled the check out. But I figured it out by myself.
KEVIN BEveryone there was very nice and professional. I would recommend them to family and friends.
SUSAN B | First ImpressionsThe people who work at the 375 74S location are wonderful. Everyone was helpful and polite answered all my questions and concerns. A great staff, I would use that facility again for storage & moving. Thank you.
Theresa H | Overall ExperienceQuincy was very knowledgeable and professional. Service time was swift and they had plenty to offer.
ALICIA H | First ImpressionsThe wait can be a little long. But that is part of the rental business.
VINCENT MCourtney was awesome! Polite and answered all my questions! Great customer service skills. He deserves a raise!!
JACQUES BVery easy p/u & drop off. Had a small fender-bender but was assured not a big neal.
TERANCE AOne of the tires on the trailer was out of balance causing a very rough ride at highway speeds. I called enroute to ask if there was a service location in my area where I could take it to change the wheel but the roadside assistance person had no such information. I ended up continuing rather than wait a couple of hours for a roadside assistance crew. I reported the problem to the receiving U-Haul store.
ROBERT WAll the staff there were friendly and helpful. Especially Madison! I was impressed with everyone that worked there.
MARK H | First ImpressionsThe UHaul facility here is in excellent condition. The staff was friendly, professional and helpful.
Mark HThe truck was checked out before we left but attendant missed a headlight that was out.
STANLEY LImprove the internet speed at the store so the employees can provide even better customer service.
Daniel YThe gentlemen who came out to help unload were excellent. I highly recommend them
john dquick customer service , no rental problems
Frank MThe hitch installer did a tremendous job. My only possible suggestion would be to add a 3rd person to the 7:00 shift so he’s not installing while handling other customer service issues.
James HEverything was perfect! The truck was immaculate, and customer service was exemplary! The cost was even less than I expected. It was a very good experience - except for the actual loading the truck and moving part!
Gail NEverything went very smoothly. Clifford did a great job assisting me as well as everyone else. I'll definitely be using them again in the future.
DAVID CI made a reservation 1 week in advance,I was told I could pick up a 6x12 trailer at this location on Saturday.On Friday I was told the trailer would not be available at this location and all that was available was a 5x8.
DANIEL SI was impressed by the cleanliness and convenience of the units. I was expecting carts or staff to be readily available. It was an excellent experience.
JERICA C | Online Move InFirst trailer had light issues. Fortunately, another was available. Had to wait for paperwork updates. Faulty equipment should not have been out for rental.
JAMES AService with a smile. Quick, efficient and friendly.
BRYAN LI put gas in the vehicle to return it to the level it was when I got it but they charged an additional $30 for gas I already put in the truck. No satisfaction from the local vendor.
MICHAEL JThe guy assisting me with the rental and clearing out my storage unit was excellent! He deserves a raise!
Endia C | Overall ExperienceI originally rented a 6 x 12 cargo trailer at 5:30 pm. Drove it home and realized it was too big for my vehicle engine to tow. Was at the location before they opened the next morning to exchange but was charged a full rate for not even using the trailer. Was told it was my fault for not returning it immediately. They were closed by then. Disappointing.
RICHARD AStaff was very helpful
GUY WAll went well
KENNETH TI would recommend this storage unit to my friends on this condition, that can expect at every turn to be charged for everything.
JOSEPH B | First ImpressionsI would recommend my friends they charge for everything, .Also to make sure your gas tank is full when you pick it up and also keep good record of your mileage.
JOSEPH BExcellent location. No recommendations to be made.
LAUREN NVery friendly staff that recommended some last minute additions that made the move easier.
MICHAEL DThe whole team was outstanding both on the retail and the truck rental side
SONIA VTotally big difference in the locations.
MARVIN RGreat experience and great workers at both places
JAMES RI was in and out quickly. The staff was very attentive and friendly. My Project couldn't have gone better.
PATRICK WIf I ever need a storage or u-haul I will definitely return to Crosstown!!!!!
Lana B | Overall ExperienceWe returned out equipment clean and fully gased, however no one at location or would answer phone for over a week. Left keys in unsecured drp box . Have called customer service 3xs and drop off location many times are being told different things still cant contact drop off loc we have a deposit on equipment and dont know how to get it bac. very bad customer service......
THEODORE RThe trailer would not tighten on the ball and came off the hitch about 5 minutes after I left the store. The chains were not attached properly and came off, leaving the trailer in the middle of the road.
RALPH DClean Facilities and Equipment and staff is very friendly and helpful
SHAWN RThe vehicle needs to be better maintained. There was a chime that sounded constantly with the door open. This chime is intended to remind you to retrieve the key or turn off the lights but sounded regardless. Also the gear shift was very loose and the tow/haul overdrive function was not working. Additionally, the transmission needs some work as it would regularly downshift while slow in a jerky fashion. The people at Crosstown Uhaul are always friendly and very helpful!
Christopher DEntire process was very easy. From reserving the trailer online, to pick up and return at the store.
David DI've been using them for years 😀 never had any problems will recommend at a💯 percent
CHABON H | Overall ExperienceStaff all very friendly! Facility kept clean.
Mary F | Overall ExperienceThe only issue I had was once or twice I was victim to identity fraud and my payment was cancelled and I had to pay late fees. It sucks having to pay extra over something out of my control. Also the phone number kept on file wasn’t mine. I went to the office to change it multiple times and it was never actually updated.
Michael M | Overall ExperienceMy experience was what I expected. I was not a fan of the price increase. My unit didn't increase in size.
Jennifer F | Overall ExperienceMuy buen servicio! Exelente.por motivos de mudarme.tube que cancelar.muchas gracias!
Mirtala V | Overall ExperienceLove the area the storage unit is located in. Feels safe staff is friendly and very helpful. I would recommend this place to all my friends and family!
Lori H | Overall ExperienceStaff was friendly and professional.
Terry T | Overall ExperienceThank u
Thomas k | Overall ExperienceExcellent storage facility. Staff were very helpful,
Charles D | Overall ExperienceI love that it is so clean and safe feeling. I do wish that people wouldn't just park in the car loading and unloading spaces. Or take up both spaces. It is inconvenient
Debbie C | Overall ExperienceLove the staff here!!
David G | Overall ExperienceI love Uhaul! The staff is always so helpful and very nice.
Iris M | Overall ExperienceI appreciated the space available to leave “reusable items” for those who need them behind.
REBECCA T | Overall ExperienceLakeisha went above and beyond to make my move out experience exceptional. I was working with movers and U haul boxes to move my storage unit up to me in New Jersey and Lakeisha was so helpful and professional it made this move possible and seamless. Thank you. Could not have had a better experience. I highly recommend U haul moving and storage at crosstown. They take care of you and your belongings like you are family.
jane p | Overall ExperienceAppreciate the professionalism and respect the staff offered. It was very clean and well maintained.
Matthew G | Overall ExperienceOne of the easiest experiences with storage facilities.
Obom B | Overall ExperienceVery happy
David L | Online Move InSmooth easy transition
NAKESHA S | Online Move InThe manager Lakeisha Terry was awesome.
Devon M | Overall ExperienceThe people that helped me at the desk were great. I had lots of questions & they had all my answers, and very patient with me.
Theresa H | First ImpressionsStaff alwAys courteous and willing to help.
SANDRA G | Overall ExperiencePacking was today, we will put in storage tomorrow.
Lawrence H | First ImpressionsExcellent
Yvonne B | Overall ExperienceI enjoyed y experience and would use them again
Randi W | First ImpressionsAll services provided were excellent for my needs
EVELYN C | Overall ExperienceGreat service and informative and very helpful with the entire process.
Matthew G | First ImpressionsEasily one of the cleanest storage facilites that I have used. No issues at all.
John L | Overall ExperienceJarrett at U-Haul 375 Hwy 74 S; Peachtree City acted unprofessional and rude towards my sister and I as I was surrendering my storage. My sister Charlotte had rented a truck and got a free storage with her rental. Jarrett was acting confused regarding the free storage units and said that he would have to call his manager. What he was stating to her was incorrect and when I attempted to correct what he was saying, he rudely fanned his hand at me to shut up. My sister and I shocked that he did this and if she didn’t need the truck and storage I would have walked out and reported him as I am now. He stated that he could not transfer the storage unit over to my sister and that she’s have to get another unit and we move all the items in a new unit. He repeatedly asked us the same information and when I stated that he’s already asked us, he sarcastically said, well I’ve got to ask you the same thing so it’s nothing to it. Nevertheless, he gave my sister a storage about five doors down when it was one the exact same size right across from mine empty. He only did the storage and we had to ask him again for the rental truck that gave her the free storage. He says oh yeah and then gives her the truck. I paid for her truck rental which was $52.27. I used my card. They gave her a truck larger than what she needed. She told the lady when reserving that she didn’t need the large size truck and the lady said well you can change it for something smaller. Well she requested for a smaller truck and Jarrett got her one. He readjusted the rental and the new cost was $41.57 having a refund due to me. I asked him was he going to give me a refund at the time and he said no that I’d receive my refund when she returned the truck. He told us to leave the truck under the canopy and keys in the drop box. We did and my sister received her confirmation that they received the truck back. However, by the afternoon, I still did not see my refund posted to my card for the over charge. So I went back to the office and spoke with Jade Dickie explaining our experience and disappointment as well as me not receiving my refund for the truck size change. She proceeded to go into the computer saying she understood what he did and would process my refund—she then proceeded to tell me that I could get a refund because we wen over mileage which happen to be the amount charged on my card already. We did not go over mileage and she insisted trying to tell me why want due a refund. She then said—I can give you the $10 but you returned the truck a few over mileage. I politely asked for my paperwork back and told her that she could keep the price difference. This is not true and dishonest just as Jarrett married our trucks tank was full when it was missing a whole quarter tank in which took a picture. I told him it wasn’t full and so did his co-worker. He reprinted the paper after changing the truck size remarking gas filling. Jarrett said I would get a refund while Jade said I wouldn’t. What was surprising was how could you charge me for what I had not done yet. $52.27 is what was charged on my card. My refund total should have been $10.70 and Jade said that my refund covered the over mileage charging me $52.76 or so. This amounts don’t add up and from the paid receipt amount of $52.27 and her amount of $52.76 or so didn’t make up an almost $11 difference. I wasn’t going to argue as I just got my paperwork and left. Jade then calls my sister Charlotte trying to justify what she did and my sister told her how they were unprofessional and did not handle things properly. She states Jarrett’s behavior also and that Jarrett told us that my sister would get w refund for the truck difference size. Jade then tells my sister that she’s going to give my refund of $10.70 and that it would take about a week or so for it to post. I WILL never use recommend U-Haul. She pretended to be surprised by Jarrett’s behavior saying it was out of character but she would talk to him. Well someone should speak with them both and address the unprofessionalism and games they’re trying to play. What seemed to be just a bad day now seemed like normal behavior. Disappointing and should I need a truck or storage in the future, I will gladly utilize another company who values and respect their customers. All is forgiven for both Jarrett and Jade but not forgotten. I will not patronize such places. It wasn’t very much traffic there at the Peachtree City location anyway and perhaps people didn’t need storages or needed to go elsewhere to companies that values their business. I hope this is address and used as a teaching moment. Have a good day and a better tomorrow.
Tracy T | Overall ExperienceAppreciate everything. U-Haul storage was great.
Matt P | Overall ExperienceGreat staff
CHARLES J | First ImpressionsAwesome
Venetta M | Overall ExperienceAll of the staff were friendly and very helpful. Very attentive to when customers walked in. Good team!
Lanita W | First ImpressionsVery nice facility. Very friendly staff!
RICK G | First ImpressionsPlace is well run by manager and staff. They have always been the most helpful. I have rented storage units, trucks and trailers. Would always recommend them.
Stephen M | Overall ExperienceAfter our previous atrocious experience with U haul’s truck rental, we just moved out of our storage unit. ALL OF OUR THINGS HAVE BUGS ON THEM!!! They didn’t just magically travel from our old house to the storage unit to our new house… I filed a complaint and I have not heard from any one at all about it. We deserve some sort of compensation so we can cover the cost to get all of these bugs exterminated. As I stated in my previous review about the truck, I will never use U Haul again and I will tell my friends and family to never use U Haul again. U Haul has made our moving experience absolutely atrocious all around!
Caleb D | Overall ExperienceThank you
Scott W | Overall ExperienceThe manager Mrs Jada is an excellent supervisor she always makes sure that the customers are always satisfied Mrs Jada is very professional and so is her staff I was very pleased with the serviced I received from Peachtree U Haul .
julie d | Overall ExperienceJade Dickie was extremely helpful throughout the process and is very knowledgeable and efficient in her work.
Brian P | First ImpressionsNO ISSUES,UNIT WAS AVAILABLE, MOVE IN WAS VERY EASY.
ALAN L | Online Move InExcellent service, very kind staff!!
Walter W | Overall ExperienceVery happy
Jorge J | Overall ExperienceOnly two things need to be addressed at this location. The garage to door to bay number one was broken on multiple visits that had the lowest loading area for my trailer. Another issue experienced yesterday was a young couple backed up their work truck unloading small amount of items and leaving their truck that was empty in bay number two. My wife and I had to load our trailer utilizing the steps. On another visit in the past someone actually used bay one for parking the passenger car while unloading their rented 26' uhaul truck. They did agree to move their vehicle. If uhaul could be more diligent in repairing the garage doors and put up signs to encourage customers to move the vehicles once their empty out of courtesy to others. Another recommendation is to educate customers when they rent storage about these issues verbally and through paperwork that is highlighted in red. Through our experience with storage facilities this location was our favorite due to the friendly staff, cleanliness and the security.
Ralph W | Overall ExperienceIn 2 years the price doubled for my unit
Justin R | Overall ExperiencePeachtree City was an awesome place to store my things! The crew was second to none AND the bathrooms were clean!
Catherine B | Overall ExperienceEverything was great, thank you to the whole staff! Will still be back for propane & maybe the occasional pickup rental!
paul t | Overall ExperienceI am fully enjoying the facilities at this U-Haul location. I feel that my belongings are safe and secure. I recently opened a second space as a result. Also see my remarks above. Literally everyone on your staff is always helpful and friendly.
Karen M | First ImpressionsGreat staff and secure storage facilities.
Jonathan C | Overall ExperienceBig thanks to Jade and Leah for excellent customer service! The facility is well maintained and always clean. Been a pleasure working with this team and I would definitely recommend this location to anyone in the area needing rental or storage services.
joy c | Overall ExperienceJust want to thank the whole staff for the hospitality they shared with me as well as humble kindness too. Like to give a special thanks to a staff name Terin S. She went above and beyond to assist. their professionalism, care, and experience would make me favor to continue to business with them in the future (as well as recommended this location to others)
BRACK L | Overall ExperienceThe employees are always friendly and eager to assist us in selecting moving supplies.
Ralph W | First ImpressionsAir Conditioning is not working properly. My portable thermostat shows 86F inside the facility and I pay for a climate unit. The manager told me that a/c technician was supposed to return to the warehouse to finish the work but they haven’t heard anything from the a/c company of when he will returning.
Janette A | Online Move InThank you 👍
Scott W | First ImpressionsGreat first impressions.
Chris O | Online Move InThis was an excellent move in
Lionel H | Online Move InThe staff weren’t amazing- first rented a truck to originally donate items to goodwill- goodwill turned us away- being on a Sunday dump site was closed- went back to uhaul to see what they could do to help us out- they went above and beyond to help put us at ease- highly recommend this location- thank you for showing your support and care 😄
Frank G | First ImpressionsExcellent staff and every one!
Lynette M | Overall ExperienceMoved out before next month payment was due but no refund
patricia n | Overall ExperienceFirst unit I opened was full of stuff. Then needed to wait for the next storage. Facility was dirty and not very clean. Needs to be dust and floors need to be cleaned once in awhile. Facilities in front are disorganized with all the U-Haul trucks. Should be at back of building out of the way.
ARTHUR A | Online Move InVery friendly and professional, excellent service
DEUCALION J | First ImpressionsJade was very helpful. Made everything so much easier.
vajunda w | First ImpressionsEveryone was awesome, kind, considerate and very accommodating
Catherine B | First ImpressionsStorage units were bug n rodent free. Very clean easy access good security.
jerry Q | Overall ExperienceGreat service, support, and the facility was well maintained.
Matthew G | Overall ExperienceAmazing Customwr Service All The Time!!!
Billye J | Overall ExperienceI am a returning customer because of such great service in the past.
Jennifer W | First ImpressionsI was super impressed with the extras that were available to assist in moving items in or out of storage like the carts, elevators, etc. and even had a broom and dust pan for when we cleaned out our storage area. Also, the employees were always friendly and helpful, ready whenever for whatever you needed. I will definitely recommend this location to anyone and everyone.
Cheri J | Overall ExperienceStorage unit experience was great. The truck rental experience sucked!! I didn’t get the truck I reserved and was pushed into a 26 foot truck that was far too large for the job. The ride was horrible and it sucked gas down too quickly. I will not recommend u-haul to my friends and I will not use you again. Chris Robertson Myclr163 @ gmail.com
Chris R | Overall ExperienceWhen we first arrived to check in, the person did not seem knowledgeable, nor patient with UHaul computer system. Told us “this could take a while”. Garrett politely stepped in to assist us. What a difference! He checked us in and followed up after we visited our unit. Garrett was excellent!
Leslie B | First ImpressionsThe local facility is great! The only issue was a reservation was made for me to get my items from the Ubox container on 27 March. When I went to the facility on 27 March I was told I have to give 24 hours notice so they can get the Ubox out of the warehouse. I had to come back the next day which in my case wasn’t a huge inconvenience, but whether corporate made the reservation and it didn’t show up or the local facility missed seeing it, that was a glitch. The local facility allowed me to get a storage unit for one month free which allowed me access without having to move the Ubox in and out of the warehouse every time I needed an item. That was great! Overall, a good experience from pickup to delivery.
Rick S | Overall ExperienceVery friendly staff. Always very clean. Loved the cover loading station. Would highly recommend this storage facility to all that need to store their belongings!
cynthia q | Overall ExperienceVery friendly and professional staff.
Jeff L | Overall ExperienceA reservation was made for me the 24th to unload my U-Box on the 27th, but when I arrived the 27th I was told I needed to give them 24 hours notice to get the Box out of the warehouse. Troy helped me make arrangements for a storage unit so I could have access to the items on a regular basis. Thanks, Troy.
Rick S | First ImpressionsLeah Safe is AMAZING! During the most difficult time moving my dad to Hospice, she was kind, understanding, VERY HELPFUL, and TREMENDOUSLY Knowledgeable!! She was compassionate and caring to me. She was my Angel yesterday as I navigated rough times. The way she handled everything with such patience, I am forever grateful. Thank you Ms. Safe!!! You are Spectacular!
Karen S | Online Move InVery nice facility and staff were great! I would recommend highly
Diane d | Overall ExperienceWe enjoyed our experience with this location and would still be using the facility if we had a continuing need. You have served our needs well, thank you!
Tracy T | Overall Experiencethe facility is well designed for the moving public. the covered loading dock makes loading/unloading so much easier. the building is always clean and well maintained. but the best part of the whole picture is the employees there. jade the manager just fantastic,very knowledgeable and very nice and has great hair as does Ms Donna. the crew that works the counter provide great customer service and rent you the right size truck or trailer best suited for your moving needs. I will be recommending U-Haul at crosstown in Peachtree City to friends and family.. thanks for everything my uhaul family..Tim "Dr.Pepper"Peppers
tim p | Overall ExperienceStaff was very professional. Units are conveniently located and pricing is reasonable.
Allen L | First ImpressionsThe staff were always helpful and efficient. The entire experience was one of professionalism and an example of an excellent business.
Kate N | Overall ExperienceJade was extremely pleasant and nice
Sheryl D | First ImpressionsStaff was very courteous and helpful.
Richard G | Overall Experiencestaff & customer service were GREAT!
warrior r | Overall ExperienceToo expensive
Megan C | Overall ExperienceThe staff went above and beyond any average service!
Cheri J | First ImpressionsGreat experiences with this location. Used them for a local move and once for day trip to pick up a custom designed table out of town. Also, for short term storage needs. Can’t say enough about the staff. Always helpful. Very ethical!
Lisa T | Overall ExperienceThe only drawback was the initial measurements for the unit were a little less than what they were supposed to be due to railing etc. it would be better to list the useable space rather than the absolute measurement.
Perry B | Overall ExperienceThe general manager, Jade is phenomenal. Pandemic was a rough time for me like many others. Jade’s patience, compassion, flexibility never wavered! Thank you and God bless.
erika j | Overall ExperienceEasy to walk in and rent a storage unit, easy to reserve a trailer for moving when I finally moved out. Every staff member I encountered between August and December was super helpful! Thanks everyone!!
Elizabeth S | Overall ExperienceThe unit has an outside vent which permits elements to impact the items stored
Douglas R | Overall ExperienceHighly recommend this facility! I have been a customer here since 2018 utilizing both van rental and multiple storage units. My experience with the staff and facilities at Crosstown UHaul/storage has been excellent. It is extremely well maintained, easily accessible, affordable and every encounter with the team has been top notch- friendly, helpful and professional. It has been a pleasure doing business here.
Patrice W | Overall ExperienceWe seen several cockroaches crawling in units and walls. Other than that looked clean and friendly staff.
ABRAHAM F | Overall ExperienceThank you.
Karla T | Overall ExperienceThey have ALWAYS been extremely helpful and always understood our medical circumstances. Thank y’all
chris s | Overall ExperienceJade, Alex and Donna the housekeeper was extremely nice, friendly, courteous and kind. They all went out of there way to help me with my moving needs. I am very blessed to have such wonderful people to bless and help assist me in my move from out of state, Thank you all.
Barbara B | Overall ExperienceJade and her staff are the most helpful and kindest people I have ever worked with. I had my unit for 2 years and they made my experience always better than the last! And when I was moving out they treated me amazing and helped me with every detail and task. I love them and will always recommend them to anyone!
amanda f | Overall ExperienceFantastic service offered by the employees at this location.
David L | First ImpressionsGreat experience with this Uhaul location!
Makenzie H | Overall ExperienceEvery thing went exceptionally well with my U-Haul storage and move.
Michael C | Overall ExperienceThx u
Walter C | Overall ExperienceStaff was very helpful. Truck was clean.
Michael C | First ImpressionsSeems all activities require the use of phones, however, either the internet is very poor at the location or there were issues with the Uhaul servers on the date of rental. I spent too much time attempting to access the rental truck AND trying to get my storage unit access. Then I returned the truck early and again the internet failed to complete the return. If service is going to be so dependent on internet and smart phones, these kinds of failures should be limited. I faced it 3 times in the same day.
Lisa N | First ImpressionsTroy at the desk has help me store on last two moves three years apart and has been great.
Jonathan C | Online Move InEasy access to carts. Clean aisles. Clean restroom. No issues with storage area.
Christopher T | Overall ExperienceThe facility was extremely clean and the staff was friendly and very helpful!!
yolanda b | Overall ExperienceWhen I went to pick up my truck that I had reserved the place was closed and there was a sign on the door saying that they weren’t gonna be back until the next day. I had to drive 40 minutes away to get another truck. When I got to the storage facility the storage unit that I reserved was not available and I had to get a larger unit at a higher price. So no I would never recommend U-Haul to anyone else and I will never use you again because of the inconvenience that I encountered.. One more thing the access card that I received Denied me access when I tried to get back into my storage unit. The staff had already left for the day.
Lori K | First ImpressionsPrice is to high for such small unit
Lance C | Overall ExperienceMathew and Alex were top notch Everyone else was great too
Kristy W | Overall ExperienceGreat Customer Service and clean facility
Teila M | Overall ExperienceVery customer friendly
CHRISTINA T | Overall ExperienceI was disappointed that my account was paid ahead more than 2 weeks into the next month, but U Haul was unwilling to prorate/reimburse that money back onto my credit card when I vacated the two units, leaving both available for rental over time I had already paid for.
mary p | Overall ExperienceMatthew and Alex were amazing!! They made my experience so great after a hard day of traveling. Please give the a raise they deserve it!
Kristy W | First ImpressionsThe Gentleman who checked me in was super friendly and professional and the storage unit was very clean. Also, another Gentleman as kind enough to walk me to my storage to show me where it was. Thank You.
Karla T | First ImpressionsVery pleasant experience and we will use again
Tony M | Overall ExperienceStorage service is top notch and associates are friendly and helpful. Uhaul Corporate needs to fix the computer problems with the billing system. Over the past 6 months, my automatic monthly payments which are sent 3 weeks prior to the monthly due dates are not being processed in a timely manner. On three occasions I received erroneous delinquency notices. Fortunately, each incident was satisfactorily resolved but I should not have had to take any action to begin with.
LEIGH B | First ImpressionsAwesome place!
tim b | Overall ExperienceDixie was amazing!! She explicitly went through how to check into the facility and showed the area where to load and unload my belongings.
yolanda b | First ImpressionsThe facility was the cleanest storage we have ever seen! The best part was all of the smiling faces when we went there. Jessica was so delightful and helpful. We felt welcome and important which is why we will forever be a U-Haul customer! Thank you!
JES H | Overall ExperienceThank you
Timonthy H | Overall ExperienceJade and staff are great!!
Simone G | First ImpressionsI was helped by location manager upon arrival to the store. After signing contract,manager showed me to my new unit and also helped me learn how to access building using security keypad for day and night time access. Manager was very helpful and friendly.
mike t | First ImpressionsThe in processing and account setup was very easy and painless. Very polite professional staff.- Jack
jack P | First ImpressionsThank you for your service.
Timothy A | Overall ExperienceThank you for the great storage experience, Uhaul. Jade and Ethan always went above and beyond when helping me out!
Ian B | Overall ExperienceStaff goes above and beyond very helpful and would come back to use this facility and recommend it to others
Julia S | Overall ExperienceI had problems when returning the truck. I was told that they’ve reserved a storage unit for me on my arrival from Gainsville, FLorida. But on returning, i had to face the reality of an empty promises. So i could say i wasn’t too happy with the whole
David A | First ImpressionsThe staff was amazing!! Very helpful, knowledgeable, kind and answered questions I didn’t realize I had! Would recommend this facility 100%!!
gwen m | First ImpressionsFriendly employees and a clean facility!
Allison D | Overall ExperienceOutstanding customer service with extraordinarily clean storage units. Jade and her staff were accommodating, courteous, and responsive to our specific needs. Well done!
Thad Q | First ImpressionsI cant say enough good things about the staff and the facility... the staff made a a horrible, long, tiring day ... improve 10 fold.. and i cannot thank them enough for the friendly, helpful, professional service... you actually need a option with more than 5 stars... 🌟 thanks uhaul in peachtree city ga... ill be telling anyone in need of your service that yall are the only place to go.
kelley m | First ImpressionsAll in all the place was nice to use and store our things but generally the staff was hard to deal with. Lots of people in the office, but most of them weren’t ever doing much other than talking to each other.
Nathan L | Overall ExperienceBest one I’ve been to yet!
Ian C | Overall ExperienceThe office stay was very knowledgeable and friendly. The facility was very clean.
William T | Overall ExperienceYes the staff was very helpful. I couldn’t find my storage unit so they actually walked me over there so I could find it. Your staff there is awesome above the call of duty!
Annette R | First ImpressionsJessica is a God send. She went above and beyond assisting me with our storage needs. EXCELLENT!!!
stefan a | Overall ExperienceExcellent Staff!!!!
Kimberly B | Overall ExperienceThe online check-in wouldn’t recognize my location and which complicated the ease of a seamless online experience.
TRAMASSA M | Overall ExperienceJade and her staff were easy to work with and very friendly.
MIke M | First ImpressionsGreat customer service
Donny W | First ImpressionsThe staff was friendly and helpful. Adhan was superb in his customer service and walked me through everything, gave me tips, and showed me the easiest way to my storage unit. The entire facility was clean inside and out. I am very impressed with this UHaul storage facility!
Wendy K | First ImpressionsThank you to the staff for helping me keep my unit secure and for always being so helpful with all my questions! A big thank you to Jade!
kelly h | Overall ExperienceAwesome service thanks
TABITHA Y | Overall ExperienceI had a great experience here for the last 20 months. I always saw staff walking around, cleaning and checking in on things. Everyone was always friendly and asked if I needed anything. If I ever need space again, I will be back.
alex s | Overall ExperienceVery nice place and very nice people
wayne c | Overall ExperienceJade is amazing Her staff is beyond incredible
robert s | Overall Experiencegreat service
Thomas A | Overall ExperienceThis is the cleanest storage facility I’ve ever rented. (I’ve had several over the past 15 years)
Norman G | Online Move InGood experience
Whitney S | Overall ExperienceI am really pleased with the place and the security.
joseph m | First ImpressionsThis was probably the easiest storage unit to deal with. The way they have the layout and carts available to you allowed a smooth process. I was impressed.
Anna M | Online Move InThe Crosstown Uhaul facility is extremely clean & easy to access. Staff is friendly, knowledgeable, professional & very helpful. They went out of their way to be sure our move-in experience was as easy as possible. I would highly recommend this facility.
Gail & | Online Move InGreat staff and facility
Emmanuella H | Overall ExperienceToo much money for little storage area and the access hours can be inconvenient. I paid my storage online and had friends help with extra vehicles come to remove my belongings from storage only to find out (after office hours) that the extra lock on my storage had not been removed, had to send my help away and ended up paying two extra months over $300.00 because of it? Overall these reasons made it an unsatisfactory experience.
Stuart I | Overall ExperienceEveryone was very nice
Sam W | First ImpressionsWhat can I say this is the best facility in my county everyone’s friendly and every visit is full of laughter and what more can you ask
robert s | First ImpressionsEasy process with no complaints.
Fredrick B | Online Move InAlways great service. Thank you all very much
Peter B | First ImpressionsThe elevator door closes too fast, making a difficult job more difficult. You closed the garage bay door and made me have to maneuver a 15 foot truck around to get it out. And the phone wasn’t answered by a real person when I called for help. You have an automated mess. Humans are moving.
Nate M | First ImpressionsAll perfect.
ryan s | First ImpressionsThe young lady on Sunday 10/31/ 2021 AM was great
Jason C | Online Move InGreat experience ever
Alexis S | First ImpressionsExcellent staff they go above and beyond to make your storage experience great!
Judith H | Overall ExperienceJade and the entire staff that I had interaction with were always so friendly and helpful!!! It was always a pleasure dealing with them 😊
donna g | Overall ExperienceAlways very helpful! A+++
Larry W | Overall ExperienceI really liked the people there they where so helpful. They where all so friendly. The GM called another store to get my money back from the southlake store because I couldn’t use a 5*10 and they didn’t give me my first month free.
thatitus f | First ImpressionsReserved a unit on line for later in the month only to learn from the local facility that the unit had already been rented and wasn’t available any longer. What good is a reservation if it’s not honored? Fortunately, I found out about this early enough when I called to ask a simple question and was able to snag another unit. The whole reservation experience was very disappointing.
MARK L | First ImpressionsAmazing people working there!
Jerson M | Overall ExperienceFacility is very clean and staff is amazing.
erika j | First ImpressionsFantastic staff and facility. I feel secure knowing my property is safe there and the staff was really amazing. Thanks for everything!!!
ryan p | First ImpressionsOne of the best maintained storage facility I’ve dealt with.
ben c | Overall ExperienceAwesome and helpful team that accommodate all my storage needs professionally. Terin is awesome!
Jerson M | First ImpressionsA very clean, well-lit facility. Love the covered loading/unloading dock, to which I was able to easily back up and step in and out of the truck. A very good experience!
Tracy T | Online Move Inthe manager of the facility, Jade was very professional and provided exceptional service to us
ayanna k | Overall ExperienceExcellent
joyce b | First ImpressionsJust what we needed. Very nice staff.
RANDY F | Overall ExperienceThe guy that helping me with my reservation was stand off & short. Not helpful at all. I had to ask another employee about the alarm for the unit. When I came back the next day to place more I unit I saw the sign about alarm. Went inside to get a card as the other other employee said. The 1st guy was there & still had a crappy attitude, I had to ask about exactly how to use the card alarm thing. With an attitude he told me.
CHRISTINA T | First ImpressionsAdhan was exceptional and very patient! A great employee!!!!
Donna W | First ImpressionsMany of your locations are excellent, but this one rises above the others that I have visited. This staff is entirely professional, helpful, and very courteous. I couldn't ask for a more pleasant experience.
Ray M | First ImpressionsWe really appreciated the guys who assisted us with removing a lock. They got it done and even worked overtime... We were impressed!
Vonya H | Overall ExperienceGreat facilities with easy access
jennifer w | Overall ExperienceBetter than expected. Great service!
Nathan P | First ImpressionsI have used this facility several times. The staff is the best! They go out of their way to assist you and make sure your move is a positive and stress free experience. I have made many local and one-way moves, and I can say without hesitation, this location exceeds expectations. Thank you so much.
Walter C | Overall ExperienceThe staff was awesome
James J | Overall ExperienceExcellent customer service and the loading dock was awesome
George B | First ImpressionsMoving in was so easy. The provided carts allowed me to take only 2 trips to move everything on. The employees at the Peachtree City Crosstown location are amazing and so helpful.
Meghan J | Online Move InI was not completely comfortable with my check-in process. After experiencing a minor hurdle, Jade, the site manager, made sure we received excellent service. Much appreciated!
ayanna k | First ImpressionsGreat service
Mike O | Overall ExperienceTyra was very helpful and courteous. She made sure I knew everything I needed to know about renting a unit at this facility. She's awesome!
Allison D | First ImpressionsJade was so helpful and friendly! Such a pleasant experience!!!
donna g | First ImpressionsAfter following the directions on the facility’s website, I was unable to find this location. Several phone calls have gone unanswered, both locally and to the 800 number. I had to rent another storage unit at a different location and pay a second time!
Janis C | Online Move InFriendly , polite and professional staff. Always helpful.
EDWARD S | First ImpressionsLove the dock!!
Holly K | First ImpressionsCameron was very professional and helpful
HILLARY M | First ImpressionsI have nothing but praise for the staff and facilities at this location. The staff was so helpful in every way possible. Uhaul Moving and Storage at Crosstown is the best Uhaul location I have every done business with. Thank you for all your help!
Walter C | First ImpressionsHad a great experience
Adolfo G | Overall ExperienceEthan Smith is the best employee!! Very great salesman. Will be returning !
Sarah L | First ImpressionsStaff were super friendly! Awesome environment I was helped multiple times, would recommend this location all the time
Chrisfian V | First ImpressionsUhaul at Peachtree City, Crosstown is the ONLY Uhaul facility as well as rental place that I could offer a 5 stars or excellent review!!! We would give them more if we could!! If only the other uhaul places and most importantly employees were as courteous, friendly and helpful, there would never be poor reviews!! Cameron, Jessica and the lady that goes all over the storage facilty(sorry I don't know her name) all deserve raises!! Best staff ever!!
John B | Overall ExperienceU-Haul has been excellent
Christopher L | Online Move InThank you
peter b | Overall ExperienceI did have some difficulty locating my storage locker, so I went to the front office and the lady there was more than excellent in helping. She walked me to my unit and explained the "set up". It should be noted that my sense of direction whether in large buildings or driving is terrible - so it was no fault of U-Haul that I needed assistance. She was kind and very helpful.
Regina R | Online Move InAlthough the staff was helpful and friendly Uhaul’s policies and reservation system was terribly lacking. I made a reservation for a large storage unit and when Inarrived at the facility with a full truck of furniture I was told that my unit was not available and that the particular size had not been available for a while. The solution that was recommended was to use two storage units but I would have had to pay for dollars more than what I would have paid for the unit I reserved. I would not recommend Uhaul storage to anyone ever.
Ronnie M | Overall ExperienceThis facility is hospital clean ALL of the time - - just amazing. And the manager, Jade,is super helpful. If you need the services of a storage unit and you want first class service - look no further - it is here.
Kathy M | Overall ExperienceWe had a last minute snafu with the vehicle reservation. Staff resolved efficiently.
Mike P | Overall ExperienceVery professional and friendly staff. I left the facility and not an hour passed they called to tell me that I did not lock my storage the right way. Very clean building is very clean for a storage and the staff beyond very helpful.
christine t | Overall ExperienceA lot of wrong information and small storage space
SHAUNDRIA P | First ImpressionsHelpful staff kind and friendly
yolanda r | First ImpressionsEveryone was really nice and helpful.
Maggie P | First ImpressionsLove Uhaul. I had a horrible experience with the movers that I hired through Uhaul, and it was never resolved, and I would still like it resolved however.
BENJAMIN D | Overall ExperienceThe storage facilities are top notch. Loading and unloading docks are covered, there are plenty of dollies and carts, the units are extremely clean and hallways are well lit and the prices are amazing.
meredith k | First ImpressionsThe young lady that set up the storage rental and then helped familiarize myself with the facility was so courteous, friendly, and patient. I have used storage facilities at different times through the years and I've never had an experience as great and welcoming as I did when I rented from U-haul PTC.
Larry W | First ImpressionsSo far, so good!
JENNIFER H | First ImpressionsThe store associates were awesome, especially on Monday, May 31!! I seemed to have lost my mind that day, but they were very patient and nice throughout the whole experience The U-Haul website is a nightmare though. The check-in/check out process takes too long and the site itselft is not user friendly from the phone.
Tracey A | First ImpressionsFriendly helpful staff. Clean safe,safe safe environment!
Barbara I | Overall ExperienceJessica was excellent. Very professional & informative.
Vicki W | First ImpressionsGreat facility. Clean, convenient and easy to use. Staff was friendly and helpful. Would use again.
phyllis p | Overall ExperienceJade was terrific!
Marcus R | Overall ExperienceVery friendly and helpful staff
ALAN B | First ImpressionsThe staff were very friendly and helpful. The trucks were in good shape and the 1 month free on the storage unit is a great deal. The only thing that I would critique is that I had numerous small charges that added up to more than I anticipated paying for the rental. These charges were not itemized in the receipt and I am left puzzled about what each charge paid for. Due to my busy working schedule, I don't have the time to go back and ask questions about what each charge meant, so I guess if there was an error, your company would profit off my lack of due diligence to ensure I was charged correctly.
Nathan S | First ImpressionsI reserved in advance. The Friday before moving I finalized so I could have immediate access on moving day on Monday. When I arrived, the green lock that I had been told would be removed was still on my unit. Also my key card did not work. Finalizing in advance was a moot point since the guy who served me didn’t do what he said he would. My only two complaints. Other than that it’s a great facility.
Justin R | First ImpressionsStaff was very helpful
anita a | First ImpressionsEveryone was very friendly and helpful!
Elizabeth R | First ImpressionsThe manager at that store is amazing! She’s the only one that seems to be fully trained in a lot of detailed processes and procedures that should be taught to other employees for whenever she is not around to have to assist constantly. Overall, a very good staff of associates!
LAJENE J | Overall ExperienceEveryone I encountered was very helpful and all helped me to finish up my move . I do appreciate the extra effort and kindness.
lynn t | First ImpressionsSo pleased with this place. They have been awesome to us. Would highly recommend them.
Robyn B | First ImpressionsAll employees were very helpful and professional! Moving into the unit was a breeze! Lots of carts to move your belongings and great security!!
Natasha M | Online Move InMicheala was fantastic.. excellent service and knowledge
CASS H | First ImpressionsThanks to our agent, we ended up with 2 closings dates from sale to purchase of homes and stuck in a hotel for 3 days, and paying for 2 moves. This left us having to store our belongings and I have to save... The U-Haul experience has been the smoothest part of the whole thing! Jessica was super to work with and I recommend this location!
Michael S | First ImpressionsJade was excellent at showing the facility and the entry access process when I came in to pickup a trailer? I realized the trailer I reserved online was too small, Jade helped me rent a larger one. When we arrived to storage unit we realized it was too small. The rental agent on duty (sorry, I don't remember her name) moved us to a larger unit. Walked us to the unit to make sure it was big enough. Over all great people, great experience.
Thomas B | Online Move InStaff friendly, on time and knowledgable.
DAVID C | First ImpressionsExcellent customer service
DONALD B | First ImpressionsThe staff was great
James J | First ImpressionsMove in experience was great. Customer service agent who assisted me was friendly, courteous, and knowledgeable.
chris h | Online Move InUhaul in Peachtree City has a beautiful, very clean storage facility. The people that work there are also very friendly and professional. It costs a little more than comparables, but in my opinion worth the premium.
Jonathan P | Overall ExperienceWe appreciate all the associates that we dealt with at the Peachtree City location - most especially Mikala Cole. She was always pleasant and ready to help!
kEVIN H | Overall ExperienceMichaela was amazing! She is friendly, helpful and accommodating. She had me in a unit within minutes. The facility was sparkling clean, there are rolling carts of all kinds conveniently located at the door, and the drive-up, covered bays were a God-send while trying to move in the rain. I wish I had tried them out sooner. Will definitely be using U-Haul in the future!
SAMANTHA H | First ImpressionsI love that they give you 30 days or free storage when you make a move very helpful for my family
Georgina c | First ImpressionsCrosstown U-Haul storage facility is the BEST storage place in Peachtree City! The staff was very to work with while moving furniture and things into the unit, as well as when I moved the items out. Easy-peasy process!
Paige H | Overall ExperienceJade is outstanding and Makayla is fantastic. You could not ask for a more kind and competent team.
Courtney L | Overall ExperienceThe staff was polite and helpful! It was an excellent experience and I will recommend to everyone.
JAMES M | Overall ExperienceIt was shocking to find two young men with attitudes so extremely poor. It took an hour to rent a 5 x 10 storage unit. If I owned this establishment, I would recommend these two young men never come in contact with a customer again. Bettery yet, they should be fired for their horrible conduct.. My wife, who rarely complaiins was more disgusted than I was. The good news: the following day I went back and met two incredible managers that cleared up everything.
Douglas S | First ImpressionsI was impressed how friendly the staff was and how clean the facility was.
MARY A | First ImpressionsI chose this facility over others because of how well it’s managed and the great customer service.
jennifer w | First ImpressionsExcellent facility and service!
William L | Overall ExperienceMichaela and Jessica were terrific! They answered all of my questions and helped me make the right choice for haulage and storage . Thank you!
TRAMASSA M | First ImpressionsMy overall experience was above expectations from the first unit rental in 2019 and then needing 2 additional units in 2020, which was a misunderstanding with the 800 number operator/scheduler. The local manager was accommodating and most helpful. The employees were courteous and expressed care and recognition of customers. Thanks for climate controlled units.
melissa w | Overall ExperienceExcellent facilities and staff!
lea a | Overall ExperienceI would like to say that Jade was so very helpful. She was so sweet and kind and explained everything to me, she walked with me to my units and I just enjoyed her company, moving is hard however she made this whole process just easy! Thank you Jade for being so kind and helping me with everything. I do wish you had larger units because we are storing our home till our new one is built and we had to get 2 units to hold our furniture.
cindy m | First ImpressionsI reserved a first floor 10x20 unit and on move in date we got there and it wasn’t available. Had to take second floor unit which consisted of using freight elevator. Made move take much longer. Also was told my unit would hold 4 bedroom house and I only had three bedrooms but didn’t fit so had to rent another unit. The entire experience was not good.
CAROL R | Overall ExperienceUHaul had everything I needed to help with my move. I would recommend the Crosstown facility to anyone needing help with their moving needs.
Mark G | Overall ExperienceExcellent Location and Highly Responsive Staff!
Joshua B | Overall ExperienceMichaela was awesome! Although very busy, she kept things moving and gave personal attention to us all. She was extremely helpful. My move from Maryland had been quite tumultuous and I was very frustrated because of the negative customer service. But, when I arrived at your facility, and met Michaela, the negativity changed to positivity. She was warm, caring and very helpful. She exhibited major Customer Service abilities and skills. When I finished my business at your facility, I left with a feeling contentment. Thank you for your decision in hiring such an exceptional employee.
Gladys S | First ImpressionsEveryone was so nice! and very helpful.
Alexandra L | First ImpressionsStaff is very knowledgeable and very friendly. Troy goes above and beyond for all customers
JAMIE B | First ImpressionsI prepaid, but then you put a lock on the door stating I need to pay, counter person checked and did not know why it was locked, it was removed
Mario C | Online Move InDan was extremely friendly, helpful, going above and beyond the call to insure things were great. Thank you.
Beth G | First ImpressionsThe young man who helped us on Sunday morning was swamped, but he was still very professional, nice, and efficient. Thank you!
William S | First ImpressionsI reserved a first floor unit three weeks in advance and when I arrived there was no first floor and had to take second floor and on top of that had an up charge for that unit. Very disappointing!
CAROL R | First ImpressionsAlarm keeps going off and computer crashed. Technology is a bit wonky but overall a good experience with Austin.
Lynne S | First ImpressionsThe team was great and friendly. Great uhaul facility.
Matthew J | First ImpressionsDaniel has helped me with several rentals in the past and he is awesome. Excellent customer service skills and he is definitely a great ambassador for your company. Thanks again. Rob Buckner
Robert B | First ImpressionsGreat group of guys running front office.
Scott A | First ImpressionsClean and secure environment. Would definitely recommend to anyone.
joseph y | Overall ExperienceMichaela was amazing to work with and keeps me coming back.
Jamie R | First ImpressionsVery excellent.
JOHN A | Overall ExperienceDaniel assisted me while I was inside the store. My mobile check in was not working and he was happy to help me. He was very nice and knowledgeable. He always convinced me to rent a storage unit 😁. He was sure to locate me one that was in a great location. This is my second time using this location for moving. It is always pleasant
Diamond C | First ImpressionsWhenever I need any storage, I will definitely go here! No ands, ifs, or maybes! This company at this address is awesome! AMD SO IS THE STORE MANAGER!!
TAKEITA T | Overall ExperienceWonderful experience and would recommend it to anyone who has storage needs.
Dkay C | Overall ExperienceFirst month free was awesome for me in a time of moving from Oklahoma to Georgia and all the other moving expenses
sue c | Overall ExperienceVery Impressed
Don F | First ImpressionsVery responsive team! Clean facility.
Paige H | First Impressionsgreat customer service
Jim A | First ImpressionsGreat facility, Michaela, Daniel, and the manager on duty, Dave were so helpful!
jeanne g | Overall Experienceeasy to work with, polite and professional
Ken W | First ImpressionsThe guys there made it very quick and easy to get everything started!
MARK J | First ImpressionsExcellent service!! Was glad I chose this facility to store my items
todd e | First Impressions👍👍👍👍👍
CHRISTOPHER W | First ImpressionsYour facilities were exceptional and the staff was quite helpful!
Rita G | Overall ExperienceThe staff was very helpful and courteous and the facility was well cared-for.
Molly W | Overall ExperienceThis is a fantastic facility! Very clean and the staff is always very friendly and helpful!
Teresa T | Overall ExperienceEveryone is always very helpful.
judith b | Overall ExperienceRecord keeping needs improvement. Passed due notices sent on account that was paid 5 days early. Vacated all lockers last weekend yet billing continued on one locker. Other lockers were not updated.
Jim M | Overall ExperienceVery friendly and helpful staff. Took time to explain and show the operation of the facility to us
joseph y | First ImpressionsVery friendly environment. Quick service
April B | First ImpressionsVery helpful. Made sure I understood how the card swipe works and personally escorted me to show where my unit is located. I love that each unit has its own personal alarm
TRACEY H | First ImpressionsThe staff were outstanding, very courteous, attentive and professional. My mind is at peace knowing my personal items are in a safe location. This facility is well monitored. Love it.
Jodi V | First ImpressionsThis was by far the best experience I have had with any business in the past year! Loved the guys and the service was beyond exceptional! So easy So informed and so pleasant! Great job!
cindy m | First ImpressionsWe stored our things at your facility for almost a year while we looked for a house. Staff was always friendly & helpful. Facility was clean, secure, well lit. Would definitely use again or recommend.
Michele V | Overall ExperienceManager was very professional and helpful.
Frank j | First ImpressionsGreat and clean storage place! David is awesome, he rocks!
nikole n | Overall ExperienceAlexander is a terrific ambassador for Uhaul customers. He provides best in class service and makes customers feel valued! Great job. Thank you for the help!
Troy D | Overall ExperienceYour team is exceptional! Kind, quick, knowledgeable and efficient! Thank you for the help!
Troy D | First ImpressionsStaff was very friendly, professional and eager to answer our questions. We came a couple weeks early to ask questions which were all answered, received a tour and reserved a unit. Move-in was easy!
Rodney S | First ImpressionsGreat company to use when moving
Jonathan C | Overall ExperienceThe one month free rental really helped my daughter through a stressful time in her life. Thanks.
Paul M | Overall ExperienceThe staff was very courteous and professional. But your computer system is horrible. Your people were struggled for almost 20 minutes with myself trying to rent a truck and storage unit.
Jim M | First ImpressionsEvery one very friendly and professional
LINDA H | First ImpressionsThe staff is friendly, professional and very helpful. Could not have picked a better place.
Carol F | Overall ExperienceJoe was great. Explained everything and was very helpful. Load dock and dollies were a God send. Thanks!
Jonathan C | First ImpressionsWill continue to use this business as needs arise. Very professional, clean and easy to use.
bill s | Overall ExperienceThank you for letting us unload right at your closing time! There was a bit of confusion when we arrived to unload but the staff was awesome.
kate m | First ImpressionsThank you so much for your help. C. Fair
Carol F | First ImpressionsThey very good and helpful
guillermina m | First ImpressionsVery clean, friendly staff and convenient
Gary R | Overall ExperienceWell maintained and secured facility.. easy to access my storage units.
betty w | Overall ExperienceNot sure how it works, I passed a lot of ( ready for customer locks ) on my way to the storage unit they said was the closest available. Other than that customer service was great. Very nice facility.
Leeyung M | First ImpressionsVery nice
Robert K | First ImpressionsThe staff is wonderful. They are very knowledgeable and helpful. However, I was told that the largest unit could hold a 3 bedroom house belongings. It did not and I had to rent another one.
janet d | First ImpressionsEvery single person there ware so friendly and helpful, I think he’s name was joe HMU think he’s the manager and a older gentleman they ware great.
HUGO N | Overall ExperienceTroy was very helpful and friendly. Made setup extremely easy. Very clean facility.
Joseph B | First ImpressionsGreat service and a nice, clean facility
lea a | First ImpressionsEveryone worked hard to make the nessary changes that came up with changing of units. Thank you it was a rough day.
betty w | First ImpressionsGreat service
Ed M | Overall ExperienceGreat team with Customer Focus always in hand.
Sammy G | Overall ExperienceFriendly staff. Fast service. Very nice and clean facility.
Tammy O | First ImpressionsThe staff and services are excellent in every way.
Wanda E | First ImpressionsSome of the staff was very helpful but one individual a young kid, was arrogant and definitely unhelpful. We rented four different units and had issues each time.
Duane S | Overall ExperienceMichelle was awesome. She showed me a demo unit, explained all the features and services. Also a lovely person to talk to in general. My actual unit was just as nice and clean as the model.
Lashaundra A | First ImpressionsConvenient fir moving day.
Gail R | Overall ExperienceNone
paul n | Overall ExperienceGreat Experience . Very on point. Will use again.
Jeffrey M | Overall ExperienceI will use this facility again.
NANCY K | Overall ExperienceThese are the nicest and most knowledgeable guys about their products, the place was exceptional clean we had a wonderful experience.
David D | Overall ExperienceFacility was near perfect in all services.
Kenneth G | Overall Experiencebetter not...
Ramon D | Overall ExperienceVery convenient for business entrepreneurs and residents with the location and services it carries. Will surely be beach soon with my type of business.
Bernadette u | Overall ExperienceAll staff members were friendly and helpful. Packing materials selection was fantastic and facilities were excellent.
shawn l | Overall ExperienceGreat facility! Would highly recommend...
jackie e | Overall ExperienceIt was a pleasure doing business at this location! The emails regarding payment due were not harsh and threatning as some other companies. Peace and Blessings
karen a | Overall ExperienceUnbelievably bad employee! The words to describe this employee are excessively demanding of even where one stands inside the office or the box you touch that you want to buy! Personal Anger issue?!!
lloyd d | Overall ExperienceIf the access hours were beyond the office hours, i would have given an excellent.
carla f | Overall ExperienceDid not have 24hr access. I had to plan my visits to the storage facility around the store’s hour. Very in convenient on the weekend since I would need to go before it opened but could not.
Ken M | Overall ExperienceManager on-site could use a little more tact when addressing patrons and their moving company.
Kathryn S | Overall ExperienceWon’t be back. EVER.
Rena R | Overall Experience