Customer Reviews for U-Haul Moving & Storage at Estrella Mountain

4,801 reviews

1126 N Citrus Rd   Goodyear, AZ 85338

(623) 455-6280

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 11/25/2021: 7:00 am - 3:00 pm

Services at this Location:

Contact Us

(623) 455-6280

1126 N Citrus Rd
Goodyear, AZ 85338

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 11/25/2021: 7:00 am - 3:00 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

LOGAN K. 
Rating:
4.0

Customer did not leave a comment.

KAREN H. 
Rating:
4.0

Customer did not leave a comment.

PETER B. 
Rating:
1.0

Employees rude and sitting around. Seemed like a inconvenience to them for showing up to rent a trailer.

JERMEY B. 
Rating:
3.0

I've booked the truck online at the website. Paid for a dolly and pully and half a dozen cushions. Got the truck and went home to do my move...there was no pully, dolly or cushions. Called back to complaint, twice, and was put on hold for twenty minutes. I just continue with my move but a very angry man!. The truck should have been ready with everything inside when I picked it up.

Abraham H. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW J. 
Rating:
5.0

Customer did not leave a comment.

lisa l.  |  First Impressions 
Rating:
5.0

These guys are amazing! Great customer service I can't say enough great things about them! They made my move much less stressful just a great group of guys!! My only issue I had with these guys is I really wish I had some cash on me because they deserved a huge tip!! Thanks so much!!

Kim L. 
Rating:
5.0

Customer did not leave a comment.

Joseph G. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
4.0

Thanks Manny. Manny has been very helpful and polite. He has great customer service skills and knowledge.

Sylvia F.  |  Overall Experience 
Rating:
5.0

Customer service was wonderful during pickup and return. Thank you! 😊

Susanne S. 
Rating:
5.0

Customer did not leave a comment.

Harold V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bryan W. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY S. 
Rating:
3.0

Customer did not leave a comment.

Diana V.  |  Overall Experience 
Rating:
5.0

Everyone was very helpful. This was the 1st time pulling a cross country trailer. They made sure I knew what to expect and checked everything out before I left.

ERIC P. 
Rating:
5.0

The truck had some issues

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Mary W. 
Rating:
5.0

Customer did not leave a comment.

Susan S. 
Rating:
1.0

Make sure the units are install correctly and double check to make sure that every piece is in its correct place and not missing. My trailer was not properly installed twice and would NEVER recommend the location in Goodyear az.

RAVEN J. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL L. 
Rating:
5.0

We love U-Haul and especially this location! Great job!

TROY S. 
Rating:
5.0

Very helpful people.

MUSIE G. 
Rating:
5.0

Customer did not leave a comment.

Danny F. 
Rating:
5.0

The box truck windows needed cleaned other then that it was good

JULIE K. 
Rating:
5.0

Customer did not leave a comment.

Richard R. 
Rating:
5.0

Customer did not leave a comment.

Kathleen F. 
Rating:
3.0

Customer did not leave a comment.

STEPHEN R. 
Rating:
2.0

I had been renting a unit nearly a year. My rent was do on the 10th of the month. I called on the 9th before I drove the 3 hours to the store and they told me they had a trailer. When I got there we loaded our truck but they could not get the computer to release the trailer. Ao they reserved it for the next morning hoping then it would allow me to rent it. They assured me that i would not be charged for another month because it was not my fault they could not give me the trailer to move the little bit of my stuff that was left in the unit. So the next morning I drove again 3 hrs but this time the trailer was allowed to be rented which we did.first we loaded our truck then realized we really didn't need the big trailer so I ask if I can switch to a smaller one. Which we did. They saie they would credit my debit card account for the diference in the two trailers which was about 50 dollars. Plus the unexpected charge of another months rent almost 150 dollars. And when I ask when they were going to fix it. I was told yesterday morning. On 10-10-2021 someone would call me, here it it 10-11-2021 @ 4:30pm havent heard a word. I know to them 200 dollars might not be important but i am on a fixed income and that's a third of my income. Ignoring your clients is not a good business practice. Especially when I've been using there business for over 35 years 🎃

CHRISTINE F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JERLEEL H. 
Rating:
5.0

Customer did not leave a comment.

Joyce H. 
Rating:
5.0

The Citrus location was not my assigned location. My assigned location refused the trailer and sent me to Citrus. I would not recommend U-Haul to anyone

Lester B. 
Rating:
5.0

Customer did not leave a comment.

Brian F. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY R. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY R. 
Rating:
1.0

Customer did not leave a comment.

ALAN H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

TERRI S. 
Rating:
5.0

Absolutely rent from no other U-Haul! To do so would be to deprive yourself of the experienced team at this location. Eric the manager (and to no lesser applause Dakota) is an amazing customer servant and made one of the most stressful moves I've ever done, so much easier. In fact, I am certain some day he will be a paid speaker discussing the importance of exceptional customer care! Seriously a great team over there.

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER H. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Larry B. 
Rating:
5.0

Customer did not leave a comment.

TOM U. 
Rating:
5.0

Customer did not leave a comment.

Gabriel L. 
Rating:
5.0

Customer did not leave a comment.

DAVID D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jesus M. 
Rating:
5.0

Great service by Dakota. He took care of me in such a way that I'm telling everyone about my experience.

JOHN K. 
Rating:
5.0

Customer did not leave a comment.

Harry H. 
Rating:
4.0

Customer did not leave a comment.

Steve O. 
Rating:
5.0

Customer did not leave a comment.

Qiana R. 
Rating:
5.0

The check out process was quick and easy

RICARDO M. 
Rating:
5.0

Online I ordered a 15” but they didn't have any when I went to pick it up. It all worked out though because I got the smaller one.

Jarmar W. 
Rating:
5.0

Just keep doing the same thing , the best service I have ever had,, thanks one more time

ADIL C. 
Rating:
5.0

Customer did not leave a comment.

DARRELL H. 
Rating:
5.0

Customer did not leave a comment.

DAYLEEN M.  |  First Impressions 
Rating:
4.0

Young kids here. Need some professionalism training.

DAYLEEN M. 
Rating:
5.0

Customer did not leave a comment.

PEDRO A. 
Rating:
5.0

Customer did not leave a comment.

DEMIAN T. 
Rating:
5.0

Staff here was top notch.

Kevin B. 
Rating:
5.0

Odd smell in van that was only noticeable after leaving the location. Perhaps check the vents?

Dakota D. 
Rating:
5.0

Manny was great. He was professional and provided top notch service.

GARREN T.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ADAM T. 
Rating:
5.0

The original pick up location was closed when I arrived. I tried calling the number on the door, no one answered. I called U-haul & was given directions to another location, thankfully that was just around the corner, where I was able to pick up. The 2nd location was very helpful and I would rate them as excellent.

Nicole V. 
Rating:
5.0

All 3 young men we dealt with & asked questions as well as when we picked up & returned the trailer, they were all very kind, helpful & professional. They made the whole process very easy start to finish. We would rent from them again & highly recommend them. They're a great group to deal with.

PHILIP A. 
Rating:
4.0

The truck had a leaking wheel and transmission slips.

GARY H. 
Rating:
5.0

Customer did not leave a comment.

ARASH A. 
Rating:
5.0

Customer did not leave a comment.

Dan P. 
Rating:
5.0

Stock up on wiring kits and supplies

JOSHUA N. 
Rating:
5.0

N/a

Fatima N. 
Rating:
5.0

Customer did not leave a comment.

STEVE C. 
Rating:
3.0

The teenagers that were “running the show” at this facility looked untrained and un managed. The u box containers I got from this location has not been located since they got picked up. The trailer was rented after the employees recommended only 2 Uboxes for a 2,200 soft house. No one came out to help me hook up the trailer, I didn't even know which one to take.

JAY B. 
Rating:
5.0

Customer did not leave a comment.

ABEL G. 
Rating:
5.0

Great Job!!!!!!

RICKEY B. 
Rating:
1.0

Customer did not leave a comment.

Alyssa W. 
Rating:
5.0

Customer did not leave a comment.

MARYFRANCES S. 
Rating:
5.0

I arrived after they closed and the U-HAUL app was terrible. I wasn't able to submit photos to continue. This isn't the fault of the location, they were extremely helpful by submitting the return the next morning for me.

Sam W. 
Rating:
5.0

Polite friendly personnel. Greeted me upon arrival with out delay. Sorted out my papers, checked the vehicle and sent me on my way. Quick, simple, and effecient.

Lane F. 
Rating:
5.0

Customer did not leave a comment.

Keavin G. 
Rating:
5.0

Excellent customer service

Amado D. 
Rating:
5.0

Customer did not leave a comment.

CHARLES B. 
Rating:
5.0

Customer did not leave a comment.

DONALD C. 
Rating:
2.0

Not very nice and very expensive and prices still go up each year.

Nancy N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSE D. 
Rating:
5.0

Customer did not leave a comment.

michael P. 
Rating:
5.0

No improvement necessary. I'm fortunately I rented a 6X12 flat trailer, but didn't compensate for distance on each side so I couldn't use trailer and returned it right away. Wheel base on Can Am Spyder about 5ft and opening was less. Great store.

ALLAN A. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM W. 
Rating:
3.0

The monthly rents continued to increase dramatically, multiple times a year and found storage cheaper

David M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MAREK P. 
Rating:
5.0

Customer did not leave a comment.

TODD W. 
Rating:
5.0

No improvement needed. Everyone was great and so was the service.

Deborrah R. 
Rating:
5.0

Customer did not leave a comment.

Troy G. 
Rating:
5.0

Customer did not leave a comment.

Janet M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alicia R. 
Rating:
4.0

Customer did not leave a comment.

Steve C. 
Rating:
5.0

Customer did not leave a comment.

Lorne K. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

Have more equipment on site. Only had one car hauler onsite so I had to return it early due to another reservation. New employee took care of me with no issues.

CHRISTOPHER B. 
Rating:
2.0

I paid for a furniture dolly and appliance dolly. They did not have any furniture dolly in stock - nor a standard dolly to compensate - and gave me TWO APPLIANCE DOLLYS! This did NOTHING to help with furniture, and I had no need for two of the exact same dolly. I would like my money back for this.

STACIE A. 
Rating:
5.0

Customer did not leave a comment.

Joseph jojo r T. 
Rating:
5.0

Eric was fantastic and had excellent customer service. He was friendly, talkative and very efficient.

Elias A. 
Rating:
5.0

Customer did not leave a comment.

KELLY O. 
Rating:
1.0

Train your employees on the importance of trailer inspections.

DAVID L. 
Rating:
4.0

Customer did not leave a comment.

michael B. 
Rating:
4.0

When I finally checked-in, was told the extra day would be $60 while the day before when I asked it was $40. Just need to clean up the communication. If they don't know or unsure then check before giving the customer wrong information.

Thomas B. 
Rating:
1.0

Rented a motorcycle trailer on 08-28-2021 and purchased some straps from the Goodyear, Az. location, the straps were defective so we returned them to Manager Eric Vasquez and he said we would receive refund or debit card reversal/credit immediately or at least within 3-5 days, two weeks later we have still NOT received refund, and talking with or chatting with your foreigners at customer service is a total waste of time............will use Penske next time......

Dan W. 
Rating:
5.0

Customer did not leave a comment.

Kelly O.  |  First Impressions 
Rating:
5.0

Staff was very friendly and very helpful

CHARLES S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RALPH H. 
Rating:
5.0

Great service and great equipment. Thank You!

Finoclade L. 
Rating:
5.0

Customer did not leave a comment.

Beatriz C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Beatriz C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Gary N.  |  First Impressions 
Rating:
5.0

Drive up lockers entrances ALWAYS had numerous amounts of gravel and dirt. Had to sweep constantly when loading and unloading. Otherwise, this storagecenter was excellent. Good job.

Alan A.  |  Overall Experience 
Rating:
5.0

We have used U-Haul several times in the past in Washington State. Your staff was helpful and friendly!

kathi j.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elizabeth B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elisa H.  |  Overall Experience 
Rating:
5.0

Muy amable el personal, todo fue muy cordial y eficiente. muchas gracias ¡¡¡

JOSE C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathy B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Matthew H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLESJ A.  |  Overall Experience 
Rating:
5.0

The staff are extremely helpful and very friendly answered all my questions I would most definitely recommend this place to anyone

Dawn H.  |  First Impressions 
Rating:
5.0

Love the easy in and out. One-stop shopping

Joycelyn C.  |  First Impressions 
Rating:
3.0

Prices became too much to continue.

mark g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ryan w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david s.  |  First Impressions 
Rating:
2.0

Staff not helpful at all and they do not answer the phone Ever. Not professional at all it’s actually a bunch of young 20-25 yr olds that just don’t care.

Sandra R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lance L.  |  First Impressions 
Rating:
1.0

Gave us a unit that was already in use, went back to the front and ended up with nothing. Also got charged for a lock online, please process a refund!

Veronica B.  |  First Impressions 
Rating:
5.0

With you a few years and no issues

Patricia P.  |  Overall Experience 
Rating:
5.0

Loved it there….relocated so had to move to location closer to home.

susan n.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sijifredo D.  |  Overall Experience 
Rating:
5.0

It would be nice to have lights in the unit. Even if they were motion sensor. Just a thought.

John W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denise S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHARLESJ A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael S.  |  Overall Experience 
Rating:
4.0

Better air conditioning is the only thing I can think of.

tiffany s.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JOSHUA P.  |  Overall Experience 
Rating:
5.0

Muy feliz muy limpio y fácil de aseder primera vez que rento un lugar muy bonito y que fue cómplice de guardar mis cosas por 7 meses mientras esperaba que me dieran mi nueva casa una hermosa experiencia ♥️

ZURISADAI R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TRAVIS S.  |  First Impressions 
Rating:
5.0

I will most definitely use this location if I need another storage unit in the future!

Chawndra L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John W.  |  First Impressions 
Rating:
5.0

I always use U-Hsul

Jacqueline M.  |  Overall Experience 
Rating:
5.0

The best cleanest and most friendly staff I ever encountered at a storage facility

TOMAS F.  |  First Impressions 
Rating:
4.0

Very well maintained and clean facility

donna C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michele b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randall T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debra D.  |  First Impressions 
Rating:
5.0

This is a beautiful facility with nice carts to help in moving. Everything was good about this place except that my husband got stuck in the elevator!

Louise T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kellee R.  |  First Impressions 
Rating:
5.0

Very professional and thanks

LELIA H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kellee R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kellee R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Osvaldo P.  |  First Impressions 
Rating:
5.0

Easy and simple. Great staff. Answered all questions without regard. Clean and safe.

Daniel S.  |  Overall Experience 
Rating:
3.0

The facility was spotless when we first rented and the longer we stayed the worse it got. I addressed it with the manager and I found him very rude. I have a cleaning company so I know what clean is and what your facility should look like. We store our trailer at 303 and northern and my brother in-law has and inside unit over there and you could eat off the floors in there it is so clean.

carol l.  |  Overall Experience 
Rating:
5.0

Goodyear location has amazing and helpful staff members

Evelyn H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Crystal P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John p.  |  Overall Experience 
Rating:
5.0

Especially appreciated that every hallway is individually air conditioned. Also appreciated that a space is provided where usable items in good condition can be left for others to take if they wish. The whole facility is very well constructed and maintained and the personnel are very friendly and helpful. Couldn't be more satisfied. Highly recommended!

Rio B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Luis S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

william h.  |  Overall Experience 
Rating:
5.0

Easily accessible, clean facilities. Lots of hand carts that steer easily.

Louise T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

vince b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

vince b.  |  First Impressions 
Rating:
5.0

The staff was so professional and helpful, bot to mention the young man (Daniel) who helped with our moving truck was incrediblely kind and super helpful. My family has used this place before and they have always gone above and beyond to be helpful. The facility is also always very clean, much more clean than any other storage place I've been to. And the manager Manny is dedicated to giving the best service he can.

Rhiannon P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jolene W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lewis A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sonia D.  |  Overall Experience 
Rating:
5.0

The guys were very helpful!!! Thank you

Paul S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

walter p.  |  Overall Experience 
Rating:
5.0

Thanks so much for all your assistance, we really appreciate it.

nancie p.  |  Overall Experience 
Rating:
3.0

To call is ridiculous. 3 hour wait

Christina H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TED W.  |  First Impressions 
Rating:
3.0

The staff has changed a lot. So it’s hard for me to answer this question. U-Haul is a bit expensive. I will have to call on that. I don’t know the new staff. I do miss the old one. They treated me terrifically. Your manager is not easy to work with. But he keeps a clean store.

laura k.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Rebecca f.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RUTHANN C.  |  First Impressions 
Rating:
5.0

Incredibly warm, friendly and helpful front office staff. Quick and simple check in.

tiffany s.  |  First Impressions 
Rating:
5.0

The staff is very friendly and personable. The storage area is always clean. I have rented several things from this location on Citrus Rd in Goodyear, Az. Their rentals for trucks and trailers is also excellent. I do recommend this u-haul location to everyone who asks me where I rent from.

Helen S.  |  Overall Experience 
Rating:
5.0

Great experience!

Denise O.  |  First Impressions 
Rating:
5.0

Great customer service. The location was very clean and they must have some of the friendliest employees ever. I will definitely be recommending to friends and family. All thanks to the staff at this location.

Noel R.  |  First Impressions 
Rating:
5.0

Thank you ☺️

DAWN G.  |  Overall Experience 
Rating:
3.0

While most staff were friendly and polite, none went out of our way. When we moved out, we moved into a Uhaul container for transport, and the window was supposed to be 12-6p. We verified this twice: on the phone making reservations and in person at the facility 2 days in advance. When we arrived, we would only have access for 3 hours because the only forklift driver was leaving at 3 (the office is open until 7). We went over by 10 minutes, so their solution was to “park a truck in front of it,” which they did not do before we left, and probably never got done. Overall the facility is clean, with nice bathrooms and good AC. Our stuff smelled musty in the last month there (a first after 2 years of use), but I know that’s not entirely their fault.

Jennifer F.  |  Overall Experience 
Rating:
5.0

I felt like family

CHARLES S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carl L.  |  Overall Experience 
Rating:
5.0

The staff who was working that day we’re nice and helpful

Ronald B.  |  First Impressions 
Rating:
1.0

I would not recommend this uhual based on the interaction with a worker 5/3/21 at 10:45 am. He was rude and condescending. I had to go back to the office because there was a green tag on my storage and i had no way to take it off. I ask the gentleman “hello i have a lock on my storage is there anyway to take it off” he goes “is it a lock or a tag” and i go “i believe it is a tag, do you mind coming with me i don’t have scissors” he goes “you can’t just rip it off?” So then he follows me to my storage and goes “see you have a tag not a lock!” In a rude manner and i go “ oh sorry i guess it’s kind of the same thing to me” trying to lighten up the mood and he goes “no not at all! They’re totally different!” In a snarky tone, then he proceeds to rip of the tag and go “see all you had to do was rip it off like i told you” this employee made me feel incompetent and bothered that i asked him to do his job. 100% will not come back.

Amber L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Celia G.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

denise m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTI V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sonya p.  |  First Impressions 
Rating:
5.0

Manager was very hospitable and professional. Took his time to explain rental process.

Saffie T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kale M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Greg M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacqueline M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Teawna C.  |  First Impressions 
Rating:
3.0

The gentleman that helped me didn’t explain the accessing hours kr anything. He also told me there would be a lock inside the unit but there wasn’t. He didn’t offer a receipt for my transaction. He asked me for a four digit code but never told me what it was for. Didn’t explain how I need to make my monthly payments for the storage unit.

Kimberly M.  |  First Impressions 
Rating:
5.0

Overall a great experience!!

RICHARD D.  |  First Impressions 
Rating:
5.0

Going through the process to rent was easy. However, it kept mentioning a map to find where to park, but there wasn’t one. And they tried attaching it to the email but the link was broken. Thankfully someone was there and was able to direct me where to go. Once we figured out that part, it was smooth from there. Super thankful for such a clean facility to trust housing my items.

Vanessa M.  |  Online Move In 
Rating:
5.0

Yall took away the stress of moving from state to another. I just wish the truck pick up and drop off was the same place as the storage room.

Walter P.  |  First Impressions 
Rating:
5.0

Could have access to midnight

enya b.  |  First Impressions 
Rating:
5.0

Very nice and helpful service!

valerie k.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

robert r.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bryce E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer A.  |  First Impressions 
Rating:
4.0

The person checking me in didn't seem to know what to do. The lights on the second floor wouldn't go on for several minutes. We had to work in the dark until we were almost finished, then the lights came on. I liked the way everything was neat and there were signs to answer most of my questions. I like the nice push carts we can use and the place to put items we no longer want.

Susan J C.  |  First Impressions 
Rating:
4.0

First person I worked with was no help and seemed uninterested in my business. I talked to a different person one hour later and he was great. During my visit I worked with 4 oeoplr. 3 were great, one was horrible

Joe B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anna G.  |  Online Move In 
Rating:
5.0

Staff ‘went out of their way’ to find us a unit In size we needed.

Dennis S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

chris m.  |  First Impressions 
Rating:
5.0

Everything was easy, well laid out and would recommend

Ronald S.  |  Online Move In 
Rating:
5.0

Just what I needed, everything was made very easy.

Cody M.  |  Online Move In 
Rating:
5.0

Dakota displayed exceptional customer service. Thank you Sir, keep up the good work. Some in the industry have yet to acquire such skills.

cami h.  |  First Impressions 
Rating:
5.0

Manny, helped me by phone. He was very polite and took my information and got me set up. On arrival the young man was polite and gave me a map. he told me if there was anything I needed just to let him know. Everything was nice and clean. The whole staff was very friendly!

CHRISTINE F.  |  First Impressions 
Rating:
5.0

X

bryan b.  |  First Impressions 
Rating:
4.0

Nice place

donna C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vicki B.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

TRAY A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zackery C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Micheal S.  |  First Impressions 
Rating:
5.0

Manny and his crew are superb! Very helpful and always have a solution. They go out of their way to make sure the problem is solved. The facility is clean and well kept. Especially Will Covid restrictions.

penny g.  |  First Impressions 
Rating:
4.0

We were very pleased by having a unit we could rent & close by but also by a very pleasant staff & cleanly facilities

brian k.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Harold V.  |  First Impressions 
Rating:
5.0

Thank you for making this transition very easy!

Leticia D.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Barbara M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrew L.  |  First Impressions 
Rating:
5.0

Friendly, quick service. Gave full explanation. It was very clean. I like the cameras and alarm system. Insurance was a great price as is the temp contol

Dakota D.  |  First Impressions 
Rating:
4.0

Very easy administrative process. Access is as promised. So far so good.

charles t.  |  First Impressions 
Rating:
4.0

Even with computer systems down. The customer service personnel still gave great service.

Cirilo D.  |  First Impressions 
Rating:
5.0

The staff was very friendly and the facility is great!

TATIANA S.  |  First Impressions 
Rating:
5.0

I arrived 5:00 pm thinking I wasn't going to get a storage but .they didn't even hesitate .very helpful, nolagable, diffently rent here again .john

John P.  |  First Impressions 
Rating:
5.0

Great service! We arranged 4 our units long distance. Due 2 availability we had 2 reserve multiple units. Upon arrival,we asked if any bigger units had become available:yes & they chnged it no prob!

Gary D.  |  First Impressions 
Rating:
5.0

Everyone was lovely and the facility is exceptionally clean.

abby m.  |  First Impressions 
Rating:
5.0

The service that we have had in both locations of U-Haul has been absolutely excellent

carol l.  |  First Impressions 
Rating:
5.0

Staff was knowledgeable and friendly

Johnnie M.  |  First Impressions 
Rating:
5.0

Great customer service

william m.  |  First Impressions 
Rating:
5.0

The staff was friendly and helpful.

Robert Gould A.  |  First Impressions 
Rating:
5.0

Facility is very new and very clean. I like the layout and security. All the personnel were knowledgeable and helpful. Much better experience than I have had with Extra Space in the last 20 years.

Rio B.  |  First Impressions 
Rating:
5.0

The entire rental experience was thorough, the personnel polite and respectful, and the storage unit and the entire facility was clean and inviting.

Forclosure solutions, inc C.  |  First Impressions 
No reviews have been submitted for this location.

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